Kimkim Trip Reviews

Kimkim helped our group of 2 couples plan an amazing customized trip to Norway! The planning process worked out well with the input of Christina then as the trip got closer her colleagues Tricia and Tom were great help with final details and any questions while on vacation. We ended up with a boat trip in a fjord, kayaking in a fjord, hiking the Trekanten lodge to lodge in Trollheimen and some city time in Oslo. The lodges and hotels were lovely accommodations with incredible breakfasts. Having Kimkim book 7 lodges/hotels, 2 taxis, 1 rental car and 2 trains for us was incredibly helpful. I will be using Kimkim for future trips and would highly recommend them.

Thank you Elen for a phenomenal authentic experience with all things Greek…your patience, knowledge sharing, and passion for Greece made our trip a beautiful lifetime memory for us!!

My family had a reunion in Spain and Portugal in August. We had a great time. The planning with excellent with lots of details exchanged between me and My local specialist Helena. I had limited time with the itinerary but Helena kept me on top of it when it comes to deadlines. She gave lots of suggestions, options and resources along the way. My father had mobility challenges and Helena arranged a wheelchair at each city stop for us; it was so helpful. Our guides on the entire tour were all excellent, warm, welcoming and very professional. We had a great time in all city stops. Helena and her backup team stayed very interactive with us along the way whenever we had questions or issues. I especially appreciated how she helped deliver my left behind clothes to the next hotel and re-arranged my brother's train ticket when he had to stay behind. I'm very thankful and we had a great time!

Hotel Reviews

Hotel Regina

Barcelona

Excellent location. Bathroom is small compared to the bedroom size, lack of counter space in the bathroom. Staff were polite in general but didn't feel a warm vibe like at other hotels we stayed in Madrid, Seville and Lisbon. Breakfast was nice with a good variety.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Villa de la Reina Boutique Hotel

Madrid

Front desk and bar staff were super nice. My mom lost her mobile phone in the taxi so we needed help making contacts. Front desk and bar staff helped us making calls and texts patiently, were very warm and welcoming. My sons loved the gummies at the lobby. Breakfast had a good variety.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Casa de la Plata

Sevilla

Beautiful lobby and roomy settings were very comfortable to sit and rest. Nice welcome drink and gummy (my sons loved the gummy). Front desk staff were very friendly and helped give excellent dinner recommendations. Bathroom was comfortably sized which I really appreciated as I shared a room with my parents.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Portugal Boutique Hotel

Lisbon

The front desk staff were excellent in helping me plan dinner, bullfight and fado. My son loved the turndown chocolate and snacks. Bathroom was comfortably sized with nice counter space that I appreciate.

Authenticity & Character

Nice sized room

Location

very convenient

Staff

Very friendly and helpful

Cleanliness & Comfort

Activity Reviews

Traditional Andalusian Market Visit & Cooking Class

Seville

The cooking class instructors were able to get my two teenage sons and teenage niece to fully participate in the cooking class; it was such a joy and great memory. Loved the sangria and market visit too.

Quality of Experience

Food

Guides, Drivers and Staff

Private Visit to Seville’s Cathedral & Alcázar

Seville

Such beautiful and amazing places to visit.

Quality of Experience

Guides, Drivers and Staff

Our guide was excellent. My sons and niece loved the ice cream shop she took us too.

Thank you Original Travels/Kimkim For The Best Trip I Have Ever Taken!!!

Morocco has been on my bucket list and thanks to Original Traveler, I made it happen! After so much research and reading endless reviews, I chose Kimkim to help me book this detailed and lengthy trip. From the beginning, Said was extremely patient, thorough, and answered my MANY questions. Said made himself available throughout the entire process, including several changes I had to make due to date changes and where to fly out of at end of trip. I was so impressed with Said’s kindness, professionalism, communication, and time he took to ensure I was satisfied and happy with my trip itinerary. Said speaks perfect English and will ensure to tailor the trip you want! Said was in Essaouira towards the end of our trip and even took time to have lunch with me for feedback from our trip. I feel like we have made a friend for life with Said. That’s the care/treatment you feel with Said. I highly recommend utilizing this personal tour to include Karim, the driver/guide extraordinaire! My trip consisted of myself, my daughter, and her boyfriend. We stayed in 10 different cities, including the Sahara desert, which required lots of driving and time spent with Karim. Having our own vehicle was extremely comfortable and made it personal. From day 1 when I met Karim, he exuded kindness, professionalism and charm (Did I mention he’s handsome as well?). Karim speaks perfect English and is so proud of his beautiful country. I have a tendency to ask too many questions but he was never bothered by it. Karim took such good care of us and without him, our trip would not have been as amazing as it was. When we were in Rabat, we took a taxi to the old Medina that evening and our taxi driver could not speak English (Google translate was not working). I called Karim and he translated for me to ensure we would arrive safely to our destination. Karim also picked us up that evening and took us back to our hotel. In Chefchaouen, my daughter experienced a medical incident on the hike to the waterfall. She was on the verge of passing out and thanks to Karim, we were able to get her help and out of there safely. Karim made our trip so beautiful and extra special that the time flew by. I learned so much about the people, culture, food, and music through Karim that I am forever grateful. Thank you Karim for showing me all the beauty of your country, including your culture and people. For being who you are and for opening up your heart to us. I will never forget you and hope we stay in touch. My favorites: A must see Blue City(Chefchaouen), eating with a local family in their home-Fes, visiting the nomadic family in the anti-Atlas mountains. The Sahara desert with food and music in the camp. Visiting the beautiful Berber woman and seeing how they make the Moroccan rugs in the Atlas Mountains. Our food tour in Marrakech with Said, seeing how argan oil is made one nut at a time outside of Essaouira, and the beauty of Essaouira with learning how to make Tagine with Said and his family! I have had the opportunity to travel to more than 30 countries and I honestly feel this was the best trip I have ever taken. I owe this to Said and Karim for structuring the trip the way I wanted and for providing us an immersive experience that you just don’t get on average trips. I left feeling that I could live there and that I needed more time in Morocco. Morocco will always hold a special place in my heart!

We had the most incredible trip to Italy. We began in Venice, traveled to Cinque Terre, went to Pisa, Florence and Rome. We had transfers planned through KimKim for each time we changed locations. It made our trip so much easier and truly hassle free. In each of the cities where we traveled, the hotels were great. We had breakfast at each. We found the hotel staff to be helpful and kind. We were blown away by the guides that Andrea set up for us. Each one was knowledgeable, friendly and great with our kids. We felt like we were able to learn so much about each of the places we visited. In addition, the kayak tour we took in Cinque Terre was beautiful. Our guide was the best! We appreciated the recommendations that Andrea gave us along the way. Working with him was such a delight. He was quick to respond, supportive and lovely to work with. Several of our guides talked about how much they enjoyed working with him as well. We will definitely be booking with KimKim again.

Best trip to Italy thanks to Grazia!! Would definitely go through this service again 🥰

Hotel Review

Hotel La Pergola

Amalfi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat trip to Positano from Amalfi

Amalfi

Quality of Experience

Guides, Drivers and Staff

Transport

Boat tour in Capri from Amalfi

Capri

Quality of Experience

Guides, Drivers and Staff

Transport

Eva with KimKim was amazing to work with. Having a locally based travel expert in Iceland gave us the confidence that our trip would be well-planned. Eva was super responsive and planned a trip that was tailored perfectly to our travel style. When our flight to Iceland got weather-delayed, causing us to miss the first day of activities, Eva jumped into action, helping us figure out how to make the most of the trip. Without Eva’s help, planning the itinerary would have been a difficult task. Thank you for a great trip, Eva. We highly recommend KimKim and in particular, Eva in Iceland.

Our trip was everything I’d hoped it would be and more! Our guide, Tarik, was FANTASTIC and is now our forever friend! He took care of all our needs and went above and beyond- stopping for yellow melons, donkey petting, and grabbing a few dates, making sure someone was always there to help us with luggage, directing us to the best restaurants, giving us advice on tipping and shopping and answering a million questions, and keeping us safe while driving on some crazy roads! We were also so lucky to have a second guide in training, Hamza! He was our social media superstar- taking fabulous photos and videos for us and lending a second local perspective. He is going to be a fantastic guide on his own soon!
Morocco is a country of history, beautiful landscapes, vibrant cities, and wonderful, friendly people (many of whom speak English (along with Arabic & French). I learned so much in this trip that I wish there was a final exam at the end!

This was my first time using Kimkim and I can’t wait to use them again! Having a travel specialist - Irene - with first hand knowledge of the cities I would be seeing made this trip an absolute dream. I appreciated being able to discuss and refine the itinerary so it fit my timeline, my goals and my budget.
All of the big details were well thought out and top notch .. our accommodations were charming; transportation was planned, ticketed and on time and the guides we worked with took a lot of pride in sharing their cities and country with us. This left my partner and me free to enjoy the views and soak up the experience.
Kimkim and their travel partners truly thought of everything.

Hotel Review

Ottantotto Hotel Florence

Florence

I loved the ottantotto firenze …. The garden charmed me and was one of my favorite experiences in Italy. I loved the location, the staff was helpful and kind and breakfast offered something for everyone. I was truly charmed by the whole experience.

Authenticity & Character

I loved the peacefulness - it was like a sanctuary within the city

Location

Walkability, quiet, charm

Staff

Cleanliness & Comfort

Activity Reviews

Private Amalfi Coast Driving Tour

Italy

Our driver and guide was Giuseppe and he was a delight. He provided us with a lot of information about the area and its history. He also had excellent recommendations about restaurants in the area, where to best spend our time - based on our desires. As an added bonus he was our guide in Pompeii the following day!

Quality of Experience

Guides, Drivers and Staff

Their enthusiasm, experience and knowledge - all were outstanding

Transport

Trains, drivers, car rentals - nothing was forgotten Everyone was professional and excelled at communicating

Private Pompeii Tour

Pompeii

Quality of Experience

Guides, Drivers and Staff

Giuseppe D’Angelo was our guide and driver - outstanding!

Transport

Express Colosseum Tour

Rome

My partner did not feel well and I ended with a private tour at the Colosseum with Gabriella. I thoroughly enjoyed the time I spent learning from her and the enthusiasm she has for her job! Outstanding

Quality of Experience

Guides, Drivers and Staff

Transport

Our recent family trip to Tanzania with kimkim was amazing! From the moment we began to inquire about the adventure to the shaping of the schedule—and questions along the way, we found Melvin and his team to be incredibly responsive and diligent. Upon arrival in Kilimanjaro, we were greeted warmly by Irene and her team, and always felt confident that we were in good hands. Tanzania opened our eyes to just how much the country has to offer—from hiking the lower slopes of Mount Kilimanjaro to discovering giraffes, hippos and lions as we moved through Serengeti national park, and learning about a culture which differs so much from Canada. What made the trip especially fun were our guides—Kaka and Jambo, who were very friendly, knowledgeable, competent, organized and had a wonderful sense of humor. Hoping this is not our last adventure to Tanzania!

Hotel Reviews

Skynest Residences by CityBlue

Nairobi

The hotel feels very institutional and the food (breakfast) was terrible. Thank goodness we didn't stay there too long.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arusha Serena Hotel

Arusha

Amazing hotel, very beautiful building and great staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Neptune Pwani Beach Resort & Spa Zanzibar

Zanzibar

Mbuzi Mawe Serena Camp

Arusha, Tanzania

Lake Manyara Serena Lodge

Karatu

Activity Reviews

Sunset Dhow Cruise in Zanzibar

Tanzania

Would skip this in the future. The crew wasn't that competent and the harbor was not a pretty spot to boat.

Encounters with Giants: A Day at the Nairobi Giraffe Centre

Nairobi

The Sheldrick Wildlife Trust - Elephant Orphanage Visit

Nairobi

Canoeing in Arusha

Tanzania

We didn't do this because of scheduling issues.

Day Hike on Mountain Kilimanjaro

Tanzania

All of our guides were good. Most good some
Great. Having microphones in ear buds was the best. I will use you again. Thank you!

We liked Olso and the tour guides we had. Most of the rooms were nice and Mathia was quick to answer us and help out. We made a last minute change in plans and he took care of it.

Hotel Reviews

Eilert Smith Hotel

Stavanger

Outstanding service and room. Absolutely amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Banken Hotel

Haugesund

Not the best hotel. But it was in a small town and we didn't expect much.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Brakanes Hotel

Ulvik

Dated with a broken bed and broken tv. The balcony was nice but that's about it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fretheim Hotel

Flåm

We left a night early. It was dated and uncomfortable. It was probably the nicest hotel in that town. The balcony was nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Flor & Fjære Garden Cruise

Stavanger

Beautiful tour, great food.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bergen Walking Tour With a Local Guide

Bergen

The guide was great. Unfortunately we had to cut out early because the rain got so so bad.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Oslo's Hidden Gems with a Local Expert

Oslo

We really liked our guide and saw so much of Olso we would never have seen without him.

Quality of Experience

Guides, Drivers and Staff

Transport

Fjordcruise on UNESCO Nærøyfjord

Norway

Beautiful beautiful river trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was perfectly tailored but our amazing travel agent, Helena. My wife and I were able to work with her through every request and things we wanted to do on our trip to lovely Spain. From planning through our travel home, Helena and the KimKim team were extremely helpful and responsive. The trip was more than we could have asked for and was such a lovely cultural experience. I can not recommend KimKim enough!

Activity Reviews

Traditional Andalusian Market Visit & Cooking Class

Seville

This was one of the most fun experiences of the trip. We love to cook, so my wife and I had so much fun cooking with a chef and making classic Spanish dishes. Can not recommend doing this experience enough.

Quality of Experience

Food

Everything!!!

Guides, Drivers and Staff

Staff was fun and amazing

Transport

no transport required

Flamenco Experience

Spain

I did not expect this experience to be so impactful. We both love art but did not realize how much this experience would have so much passion and love for this art. We loved this experience and it was so much fun!

Quality of Experience

Guides, Drivers and Staff

Staff at location was great

Transport

No transport required.

Hike Montserrat Mountain & Explore Penedès Wineries

Barcelona

We were looking forward to this experience probably the most. It was a rainy day and no one can help the weather which is the only thing that did not make this experience the absolute best. Montserrat was beautiful but we were unable to hike which we love to do and missed out on. The weather cleared up for the Penedes Winery and that experience was absolutely lovely. Our guide at the winery and our guide driving us around were both very amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit an Andalusian Olive Oil Estate

Seville

Our guide got us there an hour late to it made for an experience that was cut short. I think we expected a little more out of our experience at the estate however, it was a beautiful location and wonderful experience.

Quality of Experience

Possibly showing the process of the making of the olive oil and more hands on if possible.

Guides, Drivers and Staff

Guide got us there late and we missed half the experience.

Transport

The vehicle was nice and the transport was smooth

Guided Visit of Seville

Seville

Our tour guide knew so much about Seville and we had a lovely time learning all the unique things about Seville. Ultimately, my wife and I loved Seville the most! This guided trip was the perfect amount of time and walking and it was very pleasant.

Quality of Experience

Guides, Drivers and Staff

Guide was amazing!

Transport

No transport required.

Tapas Walk in Barcelona

Barcelona

This experience was pretty good. We had a great time with the group and the guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Caterina was absolutely unbelievable, so professional, always responded in a timely manner, and picked incredible excursions for us with excellent guides. Thanks to her, we will definitely use Kimkim for our next big trip.

Every single excursion was excellent. We would like to give a special shout out to Silvia, our hiking guide. She was so kind and wonderful and provided an absolutely incredible picnic for us during the hike. We agree this was the highlight of our trip.

Thank you for a wonderful time!

Hotel Reviews

Albergo Terminus

Como

Wonderful location, staff, and breakfast! The room was very small and not modern, but was comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Palma

Stresa VB

Star Hotel Rosa Grand

Milan

Activity Review

Hiking Lake Como - Monte Boletto: Triangolo Lariano path

Italy

This was an unbelievable experience and we really appreciated our guide Silvia!

Quality of Experience

Guides, Drivers and Staff

Transport

I was looking for help booking a trip to Iceland, and Lisbet was really great to work with. She recommended excursions and attractions that were unique and tailored to our preferences. We made amazing memories that will last a lifetime thanks to her help! We especially loved the thermal hot springs in Hvammsvik, Loki tours whale watching, and the active geothermal areas like Geysir. Lisbet responded very quickly to all messages and questions. All of the arrangements were made for us, which made life so much easier. We had no issues with our bookings, including rental car, 3 different hotels, and a few activities. I will definitely use kimkim again.

Our trip was nothing short of amazing. Everything was coordinated down to little details.

Bruno was immensely helpful from start to finish…organizing the tour with great stop/hotels/guides in specific cities, providing daily guidance on the itinerary for the next day and being immediately responsive to address all questions…highly recommend Bruno and his team for organizing your Croatia vacation!

The trip was very well planned by João and his team. Carlos and Ivo our driver/guide went out of their way to make sure we weee comfortable during the travel. Both are very knowledgeable and made our experience unforgettable.

Hotel Reviews

Cascais Miragem

Cascais - Portugal

Authenticity & Character

Great ambiance

Location

Close to the ocean

Staff

The entire staff was very courteous

Cleanliness & Comfort

Montebelo Lisbon Downtown Apartments

Lisboa

Great location, very convenient to walk to various restaurants. Apartment was clean

Authenticity & Character

Location

Very close to many great restaurants

Staff

Very courteous and helpful

Cleanliness & Comfort

Place was clean

Condes de Azevedo Palace

Porto

Nice place. The first apartment that we were given was not comfortable for two couples. The management changed it for us for the next two days. Nice rustic feeling condos. Breakfast was amazing. Nice fresh salads, juice, cheese, pastries, bread.

Authenticity & Character

Location

Walkable distance to the river and cathedral

Staff

Cleanliness & Comfort

Activity Review

Discover Lisbon: Private 4-Hour Historic Center Driver Tour

Lisbon

The trip was good, wish we had a guide to explain is the details

Quality of Experience

Guides, Drivers and Staff

Transport

The vehicle was very spacious and clean

Our trip thru Robi was amazing. Our guide, Mario was so fun, full of information, and really read the room. Our accomodations were great. Whenever we needed some help or had a question, Robi was there to answer as were our local guides. Heading to Greece for another Kim Kim trip as well as Japan can’t wait.

Hotel Reviews

Valamar Riviera Hotel & Residence

Poreč

Great way to start our trip in Croatia with the island and amazing little town. Hotel was clean friendly and breakfast was more than we could ask

Authenticity & Character

Location

Super cute little town and taking the ferry over to the island to swim was a highlight

Staff

Very friendly and extremely helpful

Cleanliness & Comfort

Hotel Degenija

Rakovica

Older hotel, but very convenient for doing the hike. Staff was very friendly and helpful as we needed a second room and they accommodated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Marul

Split

Not bad we were on the top floor with slanted ceilings which was a little tricky, bathrooms were very nice but definitely a great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Neptun Hotel

Dubrovnik

Loved the location, the rooms were very nice with great views, and amenities all very good

Authenticity & Character

Location

15 minute drive from old town but views and privacy were well worth it

Staff

Everyone always had a smile on their face and were very accommodating

Cleanliness & Comfort

Activity Reviews

Arrival in Poreč

Poreč

We loved this little cute town and all its of authenticity would definitely come here again.

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide Mario, was absolutely amazing and really fun

Inland of Istria - towns on hills and truffle country

Croatia

Mario taught us so much about Croatia and its history of this area was truly amazing. The towns we visited were jaw dropping with beauty and again history

Quality of Experience

Guides, Drivers and Staff

We cannot speak more highly of Mario🥰

Transport

Explore Plitvice Lakes National Park

Croatia

One of our favourite things of Croatia. The hike was amazing. A must do and be sure to have Mario as your guide to learn all the history and magnificent pieces of information related to the national park.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Split, Diocletian's palace and transfer to Dubrovnik

Croatia

Interesting city looks like big on nightlife we loved seeing the town.

Quality of Experience

Guides, Drivers and Staff

Transport

I enjoyed the trip to Italy very much. You made it very easy to get into the cities and to our hotels with the drivers meeting us.

Excellent tours and activities. The guide for our Bacari in Venice was so nice and fun. It was a lovely way to try different foods and drinks and learn about the city of Venice.

I loved our Hotel Berchielli in Florence. The location was excellent. The cooking class was a great experience and the walking tour was very informative.

Matteo was our guide/driver for the golf cart tour in Rome and shared many hidden gems of panoramic views and historic information.

Maria was helpful with our questions and a fast responder.

Thank you!

Rita Dufour

Activity Reviews

Venice Bacari Food Tour

Venice

Excellent way to be introduced to food and drinks. Glad we did this the first evening we were in Venice. The guide was very friendly. Excellent English.

Quality of Experience

Guides, Drivers and Staff

Transport

Pizza & Gelato Making - Cooking Class

Florence

Very fun experience! Only issue is we didn’t get the email of recipes for the pizza dough and gelato.