Kimkim Trip Reviews

4.8
Based on 15,822 ratings
Read 15,822 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An amazing trip thanks to Robi and team
Croatia | Aug 7 - Aug 13, 2022

G
Gabi A.
Spain | Reviewed on Aug 14, 2022
We cannot recommend this company enough. We went on a trip with a few adults and several children, and the experience they delivered for us was simply amazing. They focused relentlessly on making sure that everything would work for us, displaying a mix of knowledge, flexibility, patience, and attention to every detail that I have never seen. From the way they set up the trip, by asking for a copy of our passports so that when we could check in hotels fairly quickly, to the way that they paid... Read more

We cannot recommend this company enough. We went on a trip with a few adults and several children, and the experience they delivered for us was simply amazing. They focused relentlessly on making sure that everything would work for us, displaying a mix of knowledge, flexibility, patience, and attention to every detail that I have never seen. From the way they set up the trip, by asking for a copy of our passports so that when we could check in hotels fairly quickly, to the way that they paid attention to every single detail including bike sizes, helmet sizes, etc, this company and their CEO Robi were totally focused on making our trip a magic experience. They took us to places that we would not have discovered on our own, and that were not flooded by tourists. The plan was molded to our preferences, the execution was very effective and adapted flexibly to our evolving needs. Can’t recommend them enough.

Hotel Review
Ostrea
Mali Ston

This hotel is located in a tiny town with lots of charm. We had two quiet but nice evenings there. The best thing of this small hotel is the customer service. I read reviews on this and I have to say I agree. The rooms are very small but very clean. The view of the hotel very nice

Authenticity & Character
Very nice old stone building. Great service
Location
Quiet. Not flooded with tourist
Staff
This is the best. Very accommodating
Cleanliness & Comfort
Clean
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Aug 16, 2022

Hi Gaby,

it was a pleasure hosting you and your family.
I am glad you had a nice time and that you left the country with nice memories!

Thank you very much!

Best

Robi

We had a fantastic time in Colombia, and Wend...
Colombia | Jul 20 - Jul 29, 2022

Laura
Laura P.
Portland, OR | Reviewed on Aug 14, 2022
We had a fantastic time in Colombia, and Wendy and our wonderful guides were such a huge part of that! Wendy did a great job of designing our itinerary and responding to our requests and interests, and each of our guides-- Andrea in Bogota, Andres in Medellin, and Oscar in Cartagena-- were warm, knowledgeable, and totally organized. As a single mom of 2, I'm usually the one handling all the logistics, tickets, emergencies, et cetera. With Kim Kim, I was able to relax and just enjoy an... Read more

We had a fantastic time in Colombia, and Wendy and our wonderful guides were such a huge part of that! Wendy did a great job of designing our itinerary and responding to our requests and interests, and each of our guides-- Andrea in Bogota, Andres in Medellin, and Oscar in Cartagena-- were warm, knowledgeable, and totally organized. As a single mom of 2, I'm usually the one handling all the logistics, tickets, emergencies, et cetera. With Kim Kim, I was able to relax and just enjoy an engaging, energizing vacation. Thank you!

Hotel Review
El Cielo Hotel
Medellin

This is a terrific hotel. All the staff were super friendly and helpful, and the food was amazing-- we were lucky enough to get to eat at the restaurant, but the bistro was great too.

Authenticity & Character
all the greenery
Location
Staff
super warm
Cleanliness & Comfort
I liked that they are eco-conscious. Everything was pristine.
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Aug 15, 2022

Hi Dear Laura,
It was a real pleasure meeting you in Bogotá!
We appreciate your comments and that you did relax and enjoy the trip.
We hope you can come back with your children, we will receive you with open arms!
Hope to see you back soon.
Best,
Wendy

Create a CR trip with Diego!
Costa Rica | Dec 19 - Jan 2, 2022

D
Debora H.
Belmont, CA | Reviewed on Aug 14, 2022

Diego planned a great trip for us. All the details ran perfectly and we had a trip of a lifetime! Everyone we encountered was nice but two favorites that stood out were our driver for a few legs (John I think). And our guide for the Arenal Volcano was the best guide of all our hikes. The others were great too but he was our favorite! Thank you Diego.

Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Aug 16, 2022

Hello Debora, Thank you very much for sharing your lovely comments with me! It was a great honor to help you design the most beautiful trip for your family. I hope you can come back soon! PURA VIDA :-)

I can honestly say that it was one the most a...
Argentina | Aug 1 - Aug 10, 2022

D
Djenane A.
Bergenfield, NJ | Reviewed on Aug 14, 2022
I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very...
Read more

I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very nice and very friendly.
I give 5* to Elmice and her team.

Hotel Reviews
Huinid Obelisco Hotel
Buenos Aires

Very friendly and helpful staff

Authenticity & Character
Beautiful lobby
Location
Near very good restaurants
Staff
Very helpful
Cleanliness & Comfort
Toilets cleand
Amérian Executive Mendoza Hotel
Mendoza

Good

Authenticity & Character
Exquisite chandelier
Location
Next to every thing
Staff
Nice
Cleanliness & Comfort
The air-conditioner made noises.
Hotel Merit Iguazú
Puerto Iguazú, Misiones

It was far from the main road. Rooms were musty and old

Authenticity & Character
Nothing to say. The rooftop pool was beautiful
Location
Bad location. Far from every thing
Staff
Very good service
Cleanliness & Comfort
Cleaner sheets
Activity Reviews
Uco Valley Experience - PRIVATE
Uco Valley Experience - PRIVATE
Mendoza

Superb

Quality of Experience
Guides, Drivers and Staff
Punctual driver
Transport
Very good
Exclusive dinner at "Fogón, Cocina de Viñedo" - With antique cars
Exclusive dinner at "Fogón, Cocina de Viñedo" - With antique cars
Mendoza

Wow!! Is all I can say!

Quality of Experience
Exquisite
Food
Top notch
Guides, Drivers and Staff
Our guide spoke French.. He truly made this experience
Transport
Good. The antique cars were a nice touch
San Antonio de Areco Excursion -Round trip Private transfers
San Antonio de Areco Excursion -Round trip Private transfers
Buenos Aires

Very relaxing. Perfect end to the vacation

Quality of Experience
The horse rides
Food
Empanadas were excellent
Guides, Drivers and Staff
ANDREA was the best!
Wine Walking 🍷🚶‍♂️
Wine Walking 🍷🚶‍♂️
Mendoza

Beautiful experience!!

Quality of Experience
Learned a lot about wine
Food
Good tapas
Guides, Drivers and Staff
Hostess was very informative
Spa Day Termas de Cacheuta - PRIVATE
Spa Day Termas de Cacheuta - PRIVATE
Mendoza

Very interesting! And relaxing

Quality of Experience
The towels needed a change.
Food
Very very good
Guides, Drivers and Staff
Very nice
Tango Show and Dinner at Café De Los Angelitos
Tango Show and Dinner at Café De Los Angelitos
Buenos Aires

Breathtaking. Wine and food galore. Very friendly staff. Perfect

Quality of Experience
The dancing
Guides, Drivers and Staff
Friendly
Transport
Good
The Best of Argentina Culinary Experience
The Best of Argentina Culinary Experience
Buenos Aires

We had a lot of fun

Quality of Experience
The whole experience
Food
Superb
Guides, Drivers and Staff
Very very nice
Transport
Local specialist: Emilce Alonso

Awesome 2 week road trip!
Iceland | Jul 24 - Aug 7, 2022

William
William W.
Farragut, TN | Reviewed on Aug 14, 2022

Sigurður put together a great itinerary for our 2 week road trip through Iceland. I am a professional photographer, so he recommended many great locations for epic photos and some that were off the beaten path like the Westfjords. He also recommended several great tours like snorkeling the Silfra Fissure and the Katla cave hike. Sigurður was also great about communication before, during and after our trip. We were very pleased with the entire experience!

Local specialist: Sigurður Jökulsson
Sigurður
Sigurður Jökulsson
Local specialist in Iceland | Replied on Aug 20, 2022

Thank you so much for the great review Bill. I am so happy with how much you enjoyed the trip. I look forward to seeing some pictures, especially the puffin ones.

Honeymoon of a lifetime!
Greece | Jul 22 - Aug 11, 2022

Colleen
Colleen M.
Rock Island, IL | Reviewed on Aug 13, 2022
Amalia, our local specialist, planned the most unforgettable honeymoon trip we could have ever asked for. She was attentive to every detail and thoughtful in choosing activities that both my husband and I would enjoy. We wanted a delicate balance between fun excursions and time to relax and explore independently. Amalia did an excellent job of communicating with us to create this perfect itinerary and was flexible in making any changes we requested and answering all the questions we had along... Read more

Amalia, our local specialist, planned the most unforgettable honeymoon trip we could have ever asked for. She was attentive to every detail and thoughtful in choosing activities that both my husband and I would enjoy. We wanted a delicate balance between fun excursions and time to relax and explore independently. Amalia did an excellent job of communicating with us to create this perfect itinerary and was flexible in making any changes we requested and answering all the questions we had along the way!

We were fortunate to have 3 weeks in Greece and wanted to experience places and sights that many tourists may sometimes overlook. Upon arriving in Greece we were gifted Ouzo, some delicious Greek mountain tea, and provided with all the documents, tickets, and information we would need for our trip from Amalia's team. We began our time in Athens and soon took an amazing road trip through the mainland to visit places like Nafplio and Olympia. Our next stops were the beautiful islands of Zakynthos and my family's home island of Kefalonia. Amalia created a detailed itinerary for each day of our trip and perfectly coordinated with local businesses and travel companies to ensure our travels between locations were smooth and stress-free.

Our itinerary included incredible suggestions for restaurants, must-see attractions, detailed information, and insightful history of each location. One of the absolute coolest parts of what Amalia put together was that it was all accessible through an app called Vamoos. This app enabled us to get real-time updates on flights, ferries, and direct links to maps and directions needed for our trip.

The excursions picked and booked by Amalia were beyond delightful. Each guide and company member we encountered was courteous, kind, and very knowledgeable. We also enjoyed the balance of private excursions and a few group excursions where we had the pleasure of meeting other people from all over the world. Some of our favorites included a private guided Acropolis tour and horseback riding on the beach.

Each of our hotel accommodations blew us away - we had the most incredible views and were always located near many shops, restaurants, and attractions. Our top hotels included 18 Micon St in Athens, The Gambello Hotel in Nafplio, Hotel Europa in Olympia, and our favorite hotel was The Balcony Hotel in Zakynthos, which came with a panoramic sea-view balcony.

The rental cars we drove during our stay were perfectly sized, brand-new, and from companies with kind and responsive staff members. We always felt that we were their top priority and were thankful to have been met upon arrival in each location and transported in a timely manner to and from the airport or other locations.

Amalia and her team were always available if we had any questions or needed assistance. We are truly thankful to her and the trip she created and came home with a lifetime of memories as newlyweds!

Activity Reviews
The treasures of Athens
The treasures of Athens
Athens

Xenia, our guide was phenomenal. She was so knowledgeable and provided us with an unforgettable tour that we will never forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Nafplio City
Exploring Nafplio City
Nafplio
Quality of Experience
Guides, Drivers and Staff
Transport
Majestic Cruise around Zakynthos
Majestic Cruise around Zakynthos
Zakynthos
Quality of Experience
Guides, Drivers and Staff
Transport
Horse Riding in Zakynthos
Horse Riding in Zakynthos
Zakynthos
Quality of Experience
Guides, Drivers and Staff
Transport
Explore North Kefalonia
Explore North Kefalonia
Kefalonia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Replied on Sep 02, 2022

Dear Colleen and Bradley,

I cannot thank you enough for this amazing review! I am truly touched by your kind words and your appreciation of our services :)

I'm super happy that you loved your honeymoon! You have been so great during the whole planning process, and it was such a pleasure to work with you. I really wanted this to be a dream vacation for you and I am very excited to know that it was :)

My best wishes for a wonderful and happy life together and of course full of travel!

Looking forward to arranging your next trip to Greece!
Amalia

Awesome customized trip with something for everyone in the family!
Morocco | Apr 8 - Apr 20, 2022

P
Persephene S.
Los Angeles, CA | Reviewed on Aug 13, 2022
Our family really enjoyed our 12 day trip with Hassan all around Morocco. Before we left, Yassine helped us to design a trip that took into consideration a 10 year old boy who was not as interested in architecture and culture as his parents. Once there, Hassan always made sure we got everywhere we wanted to go and was great at finding some non-traditional things -like skipping regular sights to spend a few hours at a park playing basketball with some local kids. We had seen them earlier... Read more

Our family really enjoyed our 12 day trip with Hassan all around Morocco. Before we left, Yassine helped us to design a trip that took into consideration a 10 year old boy who was not as interested in architecture and culture as his parents. Once there, Hassan always made sure we got everywhere we wanted to go and was great at finding some non-traditional things -like skipping regular sights to spend a few hours at a park playing basketball with some local kids. We had seen them earlier and Hassan drove back and helped introduce our son to the group and hung out for hours while they played and showed our son around. Hassan also gave us a card with our son’s allergies to show restaurants and invited us to a traditional break fast with him. It was really a special experience getting to travel Morocco with Hassan!

Activity Review
Fez to Merzouga: Over the Middle Atlas to the Desert, Erfoud, Merzouga & the Sahara
Fez to Merzouga: Over the Middle Atlas to the Desert, Erfoud, Merzouga & the Sahara
Morocco
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Aug 21, 2022

Persephene, thank you so much for your review! I'm very happy to hear that you had a great time in Morocco with your family. I'm also glad to hear that you found Hassan very helpful during your visit, he is indeed a great person to be around and he does go above and beyond to make sure our travelers are enjoying their trip. He is also a great driver. It was truly a pleasure planning your Morocco trip and we can't wait until we see you back visiting us again in Morocco with your family.

Organized ,Exciting and Free Spirited!!!
Iceland | Aug 4 - Aug 12, 2022

J
Jennifer D.
Briarwood, NY | Reviewed on Aug 13, 2022
Francesca put together the exact Itinerary that we had envisioned. We saw and experienced Icelands wonderful sights and experiences so easily with the guidance given by Francesca’s daily itinerary. The Lodging selected was in the perfect locations to complete the exciting days travels. Read more

Francesca put together the exact Itinerary that we had envisioned. We saw and experienced Icelands wonderful sights and experiences so easily with the guidance given by Francesca’s daily itinerary. The Lodging selected was in the perfect locations to complete the exciting days travels.

Hotel Reviews
Laxardalur Cabin

Amazing. Beautifully appointed. Our cabin had 2 leather recliners. Small table with 2 chairs. Modern and clean. The cabin has everything you might need to cook a meal. We were very comfortable. They have a small gas BBQ outside for anyone to use. The even had tea, coffee, French press and an electric tea kettle. Microwave, stove top and fridge. Condiments. We highly suggest coming with whatever food you require as there aren’t any stores nearby. Cabin is approximately 30 minutes to the nearest town. Well worth the drive. Cabins are located on a farm in a beautiful valley. Owners are there if you need anything. Friendly farm dog was a plus! (And the sheep too!)

Authenticity & Character
Location
Beautiful valley. Specifically in the evening. So quiet.
Staff
Owner was friendly and hospitable
Cleanliness & Comfort
So clean. Beds were amazing.
Welcome Hotel by Snæfells Glacier National Park

We enjoyed our stay. Self check in and checkout. Very nice and helpful staff. Room was comfortable and clean. Wonderful breakfast. Simple, fresh and satisfying.

Authenticity & Character
Location
Staff
So helpful
Cleanliness & Comfort
Whole place was clean, modern and rooms were very comfortable
Borealis Hotel
Selfoss

Loved it! Great vibe. Very friendly staff. Enjoyed the soaking tub outside before dinner. Lovely view. Enjoyed dinner & breakfast. Rooms are clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 14, 2022

Hi Jennifer, thank you so much!!! Glad to hear you enjoyed your trip!

Memorable Italy and Greece
Italy | Sep 25 - Oct 4, 2021

S
Shyam N.
Canada | Reviewed on Aug 13, 2022
The trip to Italy and Greece is one of our most memorable trips. Eleni understood our requirements perfectly and arrange the stays, travel and other arrangements to perfection. We were given choices of unique farm stays, borgos which we would not have found otherwise. Especially in Greece, we would have never ventured into Meteora and Zagori region without Eleni's inputs. That part of the world is magical and is one which we would have never figured out without the advice of a local... Read more

The trip to Italy and Greece is one of our most memorable trips. Eleni understood our requirements perfectly and arrange the stays, travel and other arrangements to perfection.

We were given choices of unique farm stays, borgos which we would not have found otherwise. Especially in Greece, we would have never ventured into Meteora and Zagori region without Eleni's inputs. That part of the world is magical and is one which we would have never figured out without the advice of a local specialist like Eleni.

She was very patient with my multiple queries and made changes as needed.

Would love to travel to Greece and Italy again with her support.

Best wishes

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Aug 14, 2022

Dear Shyam,
thank you very much for your beautiful words and for the opportunity you gave me to design one of the best road trips in both Italy and Greece I have ever designed!
I am looking forward to hosting you again in Italy and Greece and I wish you safe travels!
Eleni

Peru - a fantastic experience
Peru | Aug 4 - Aug 11, 2022

S
Saikiran K.
Manhattan, NY | Reviewed on Aug 13, 2022

Johanna and her team did a fantastic job in setting up a great trip for first timers like us. They were thoroughly patient and ever helping in last minute schedule changes. An experience we will cherish for ever.

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Aug 15, 2022

Hi Sai,
It was a pleasure to get to meet you and your family in Peru and so great to hear you had a fantastic time! We hope to help you plan another trip in the future.

Best,
Johanna

South Iceland & Snaefellsnes 1 week trip
Iceland | Aug 5 - Aug 12, 2022

A
Anil S.
Ann Arbor, MI | Reviewed on Aug 13, 2022
Duncan was a fantastic guide. He listened to our preferences and clearly tailored a trip to our desires. He spaced the hotels well to keep the driving very manageable each day, but at the same time we covered a lot of ground and felt like each day we still saw a lot! His food and hike recommendations were great. He was responsive and helped give us options to adjust our trip if we needed based off how the day was going. Our favorite moments of the trip were: Glymur waterfall hike
Blue...
Read more

Duncan was a fantastic guide. He listened to our preferences and clearly tailored a trip to our desires. He spaced the hotels well to keep the driving very manageable each day, but at the same time we covered a lot of ground and felt like each day we still saw a lot! His food and hike recommendations were great. He was responsive and helped give us options to adjust our trip if we needed based off how the day was going.

Our favorite moments of the trip were:

Glymur waterfall hike
Blue Lagoon
Driving around the perimeter of the Snaefllsnes Peninsula checking out the recommended stops and coast hike along the way
Reynisfjara black sand beach
Fjadrargljufur canyon
Hjorliefshofdi Cape and Cave hike
Staftafefell Glacier Hike
Diamond Beach
Reykjavik walking culinary tour

It was a truly amazing and memorable trip that my wife and I will cherish!

Hotel Reviews
Hotel Geysir
Bláskógabyggd

Location is excellent. Hotel is new and modern. The dinner at the restaurant was an excellent meal as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Geirland
Kirkjubaejarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel was kind of dingy compared to other hotels we stayed in
Hótel Klaustur
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apótek Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland
Quality of Experience
Vatnshellir Lava Cave Tour
Vatnshellir Lava Cave Tour
Snæfellsnes Peninsula

Was interesting and an hour is definitely enough. Not a must do stop, but was nice

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland

I would skip if you have the chance to do Blue Lagoon. It was crowded when we went and was just less relaxing than the Blue Lagoon

Quality of Experience
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

Truly special experience, was fascinating to learn about the glacier structures and changes over time. I would opt for the 5 hour tour to get to explore further on the glacier

Quality of Experience
Guides, Drivers and Staff
Reykjavik Food Walk
Reykjavík

Our guide was knowledgeable about the Icelandic culinary scene and culture. Learned a lot, got to see more of Reykjavik and the food was excellent!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Aug 14, 2022

Thanks so much for your review, Anil, and the feedback on activities and hotels, it's great input for the future. I'm so glad that everything worked out well.
Duncan

Trip of a lifetime
Greece | Aug 2 - Aug 12, 2022

A
Anastasia G.
Manhattan, NY | Reviewed on Aug 13, 2022

Chris really listened and created a first time trip to Athens and the Islands that was both full of informative and delicious experiences, hotels with amazing views and breakfasts within our budget and the right balance of experiences and free days for downtime. We wanted this trip to be both an immersion and a vacation and Chris delivered!

Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Aug 16, 2022

Hello Anastasia

Thank you very much for your glowing review!
It was a pleasure planning your trip for you and Emily.
I am very happy that after all you've gone through over the past couple of years, we were able to deliver an amazing birthday trip to Greece!
I wish you only happiness and joy moving forward, and if you ever want to discover more of Greece, you know where to find me!

All the best

Chris

Our trip to Italy was AMAZZZING! Thanks to A...
Italy | Jul 31 - Aug 10, 2022

V
Veronica S.
Elmhurst, IL | Reviewed on Aug 13, 2022
Our trip to Italy was AMAZZZING! Thanks to Andrea's help, it was flawless. I will always recommend and use KimKim when I plan international trips. Every detail from hotel choices, train schedules, car pickups and the selection of tours were impeccable. Andrea checked in with us multiple times throughout our trip and it was comforting knowing that Andrea was a phone call away if we had any issues. Andrea is extremely professional as was the entire Kim Kim crew. I could not be happier... Read more

Our trip to Italy was AMAZZZING! Thanks to Andrea's help, it was flawless. I will always recommend and use KimKim when I plan international trips. Every detail from hotel choices, train schedules, car pickups and the selection of tours were impeccable. Andrea checked in with us multiple times throughout our trip and it was comforting knowing that Andrea was a phone call away if we had any issues. Andrea is extremely professional as was the entire Kim Kim crew. I could not be happier with our trip and Andrea's recommendations at every level. Thanks for helping our family plan the trip of a lifetime! You are aweome!

Hotel Reviews
Hotel L'Orologio
Authenticity & Character
Location
beautiful views of the Grand Canal
Staff
Cleanliness & Comfort
Hotel Palazzo Murat Positano
Positano

The setting is beautiful and I loved the view of the Mediterranean from the pool. The entire staff was very helpful and Rosita was amazing! So lovely and warm!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Degli Artisti
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Cicchetti guided experience
Cicchetti guided experience
Venice

Giovanni was lovely

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

She as an excellent guide and very knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Uffizi Gallery Guided  Visit (private guide)
Uffizi Gallery Guided Visit (private guide)
Florence

She was a very knowledge and interesting guide with a vast knowledge of the art history. Enjoyed the tour a lot

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

In retrospect, I would have preferred to have rented a more luxurious faster boat. The captain was excellent, but the boat was not very comfortable. It was a long ride, over an hour and a half, and the seats were not very comfortable. I had a better experience in Nice renting a faster and more comfortable boat. We did enjoy swimming in the grottos, but I should have selected a more comfortable boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome

She was an excellent guide with tremendous knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Aug 13, 2022

Thank you very much Veronica for your nice words. I am really glad you enjoyed your itinerary and it was a great pleasure working with you at this itinerary.

Our Family's Dream Trip
Italy | Jul 13 - Jul 25, 2022

Angelo
Angelo C.
Lafayette, CO | Reviewed on Aug 12, 2022
This past July my wife, daughter, and I enjoyed the most incredible trip through central and southern Italy. Francesca, our travel specialist, arranged wonderful hotels, engaging tours, and very reliable transfers. Our trip began in Rome at the 47 Boutique Hotel which, while small, was modern, charming, and ideally located. We were a short walking distance from Trastevere and all the sights in Centro Storico. Then, in Sorrento, we stayed at the Grand Hotel President which had stunning views... Read more

This past July my wife, daughter, and I enjoyed the most incredible trip through central and southern Italy. Francesca, our travel specialist, arranged wonderful hotels, engaging tours, and very reliable transfers. Our trip began in Rome at the 47 Boutique Hotel which, while small, was modern, charming, and ideally located. We were a short walking distance from Trastevere and all the sights in Centro Storico. Then, in Sorrento, we stayed at the Grand Hotel President which had stunning views of the coast. While there, we took trips to Positano, Amalfi, and Ravello with Colomba from I Go Travel. Colomba could not have been more friendly, and she was wonderful with our 10 year old daughter. We were also driven by her brother Giuseppe from Naples to Sorrento and then from Sorrento to Pescara. I would highly recommend Giuseppe (also from I Go Travel) for any transfer travel needed in Central/Southern Italy. In Pescara, the final leg of our trip, we stayed at Villa Maria Hotel which had gorgeous grounds, a delicious restaurant, and a number of beautiful pools. While in Pescara, we got to meet Francesca and thank her in-person for helping to arrange the ideal itinerary. From the planning to the trip itself, she was available, collaborative, and highly responsive. We will be forever grateful to her and all the guides for helping create a trip rich with such beautiful memories.

Local specialist: Francesca Cichella
Francesca
Francesca Cichella
Local specialist in Abruzzo, Italy | Replied on Aug 18, 2022

Ciao Angelo & Family!
First of all, let me say thanks to you! For choosing me as your personal travel advisor, for trusting me, and for putting your dreams in my heands.
It's been so nice to assist you during the whole process, and finally being able to meet you in person in Pescara!
Traveling is an investiment of time and money, and I am so happy that you have invested your time and money in creating memories that will stay with you for a long time.
A presto!
Francesca

so fun, drivers were timely, hotel(s) were gr...
Chile | Aug 5 - Aug 11, 2022

M
MATTHEW K.
Greenburgh, NY | Reviewed on Aug 12, 2022
so fun, drivers were timely, hotel(s) were great and it was all reasonably priced. Love it and I'll be back! Read more

so fun, drivers were timely, hotel(s) were great and it was all reasonably priced. Love it and I'll be back!

Hotel Reviews
Hotel Portillo
Los Andes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Le Reve
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Aug 13, 2022

Thanks, Matt! I am very glad your trip to Chile was a success. It was our pleasure to assist!
Cheers,
Lorena

Great with a couple of early issues. 4 1/2 stars, really.
Costa Rica | Jul 12 - Jul 21, 2022

J
James K.
Seattle, WA | Reviewed on Aug 12, 2022
This was tough to judge. Would like to give 4 1/2 stars. We had some issues and frustrations, particularly at the start of the trip. But - those all seemed to stem from the fact that KimKim had to swap out our representative a day or two before our trip started. As a result, some things got dropped or mis-communicated. Once we got further into the trip, things were much more smooth. All in all, it meant our arrival and first night were bumpy, and the start of the second day was messy, but... Read more

This was tough to judge. Would like to give 4 1/2 stars. We had some issues and frustrations, particularly at the start of the trip. But - those all seemed to stem from the fact that KimKim had to swap out our representative a day or two before our trip started. As a result, some things got dropped or mis-communicated. Once we got further into the trip, things were much more smooth. All in all, it meant our arrival and first night were bumpy, and the start of the second day was messy, but after that, things were pretty great. So, summary advice: DO use KimKim, they put together a terrific vacation. But if they change out your contact/specialist, DO take some time to review the trip details with the new person, particularly things that were in emails or chat that didn't get added to the actual trip plan document.

Hotel Reviews
Hotel Playa Espadilla
Manuel Antonio

Great vibe, great location, lovely little pool, just a really good fit for us. Monkeys, lizards and exotic birds on the grounds all the time. The restaurant doesn't have the deepest menu, but the food is _fantastic_. Would stay here again, no question. One small warning: in the restaurant, particularly at breakfast, avoid the corners of the sitting area furthest from the kitchen. The flies there are insufferable. Deeper into the seating area, things are fine.

Authenticity & Character
Definite Pura Vida sensibility. Everything was relaxed and smiley.
Location
Easy walk to the beach, but not so close that traffic and noise are an issue.
Staff
The restaurant folks were universally wonderful, in particular.
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

It's perfect if it's what you are looking for. This isn't about creature comforts. The path up from the boats to the hotel is steep, slippery and long. You'll be staying in a stifling hot cabin or a noisy, simple platform tent. Everything gets damp and stays that way. Meals are picked for you - there's no menu. No TV, viable internet or cell coverage. But if you are here to be here, to see Osa and Corcovado park, you're in the right place. Everything is astonishingly, endlessly beautiful. Scarlet Macaws nest in trees right on the grounds. Troops of Howler and Capuchin monkeys wander through all day and night. The forest, the ocean, the flowers -- this is the place to sit and soak it all in. If you want to see Osa, and be a part of Osa, this is a great place.

Authenticity & Character
It was like living in Corcovado, but with shelter, gourmet food and a fridge full of soda you could raid at any time.
Location
I mean - it's right there in Osa.
Staff
You pretty much only see one person (at least during the off-season), so if he's busy or resting, there really isn't any staff.
Cleanliness & Comfort
Cleanliness and Comfort are relative. This isn't the W. But they keep the common area squeaky clean, and the cabins/tents are well-maintained. No silk sheets, but there are fans and good pillows. Picture elevated camping, more than hotel living.
Monteverde Country Lodge
Monteverde
Authenticity & Character
Maybe 4 1/2 stars? It's not one of the Monteverde hotels that is nestled into the wilderness, but it's not far from some good green spaces. The decor and overall tone is very Pura Vida, including some lovely hanging vines and fountains behind the restaurant, and a peaceful courtyard.
Location
Hard to beat Monteverde/Santa Elena in general.
Staff
Staff was pretty thin, clearly understaffed at mealtimes and early mornings at the desk. Likely due to it being the off-season, I'd expect things to be more fully covered during peak.
Cleanliness & Comfort
Park Inn San José by Radisson
San José

We went here at the start of a trip, got in late, left early. Didn't really get to evaluate much about the hotel, but what we saw was good. Five stars because they were accommodating (despite our late arrival). Helpful (which we needed because we were sleep-deprived and exhausted, and patient (which we needed because we were grumpy from the delays and other complications that made us late.

Authenticity & Character
Just a business hotel, but a good one. Nothing surprising, which is what you want in a business hotel.
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

We weren't here very long, arrived fairly late and left fairly early. We enjoyed our stay, but there are couple of things worth mentioning: * This is a slightly odd layout. Everything wraps around a smallish courtyard. The pool area covers most of the courtyard, and the restaurant seating spills out into the courtyard. The result is that everything feels kind of packed together, and you if your room opens to the inside area, you can hear pretty much everything in the building. It's cool and exciting for large groups, who get to be "together" even when they are in different places. I saw a couple of such groups here, and they were clearly having a great time. You might enjoy it less if your schedule depended on getting some sleep earlier than 10pm or later than 7am. * The restaurant was pretty great, with a deeper and more subtle dinner menu than your average hotel. * It's tough to find, even for San Jose. Parking is even trickier - it's across the street from the hotel, and you really have to plan in order to be able to get there without circling a few blocks.

Authenticity & Character
Very San Jose. It fits in well with the rest of the Central Valley. Don't expect it to feel terribly "Pura Vida," but it has a clean, professional, polished vibe.
Location
Not the easiest place to get to, not a lot of walkable places worth seeing, but a short drive from plenty of spots you might want to see.
Staff
The staff (along with the food!) made dinner a particularly memorable and positive experience.
Cleanliness & Comfort
As mentioned elsewhere, everything feels polished and professional and clean. It's not the Ritz, but it may feel like the top of the next tier. That's wonderful and impressive, considering the reasonable prices. You'll feel like you are getting more than your money's worth.
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

We did nature hikes in Monteverde, Corcovado, and here. Much to our surprise, Manuel Antonio was the clear winner for variety of wildlife, educational content, and overall enjoyment. Coati, monkeys, huge spiders, snakes, a variety of birds, lizards, and an up-close encounter with a sloth. Don't miss this hike!

Quality of Experience
Guides, Drivers and Staff
Every guide we had in Costa Rica was insanely knowledgeable. Even by that standard, though, our guide in Manuel Antonio was amazing. He was able to track and film moving animals using a scope (which I've always heard was impossible), while delivering a monologue about the scientific details for that animal, some things to look for to find them, etc. It was like traveling with David Attenborough and his film crew.
Transport
One of the great things about Manuel Antonio: the park is super close to the tourist area. We were close enough to walk, and walk back afterwards.
Horseback Riding in the Cloud Forest
Horseback Riding in the Cloud Forest
Monteverde

I have a life-long, irrational fear of horses. I agreed to do this only as a trade-off to get my kids to try some other things on our trip. Much to my utter surprise, I had a great time. Our guides were patient and very clear with their instructions. They kept a pace that we could manage. We went through terrain that we never could have navigated on foot, and it was just amazing. I got my horse all the way up to a trot a couple of times. I can't say I'm cured. Horses still seem crazy to me. But, if they could deliver 2 hours of exhilaration for me, I expect they can do that for just about anyone.

Quality of Experience
Really cool extra touch - at the end, they fed us some home-made snacks, and let us try making cane juice from sugar cane. Not totally sure what that had to do with horses, but it was a great way to cool off and get refreshed.
Guides, Drivers and Staff
Transport
On-time. Vehicle was well-maintained and seemed safe. Driver was friendly.
Walking tour to Corcovado National Park in Sirena Station
Walking tour to Corcovado National Park in Sirena Station
Costa Rica

Some great wildlife! Can't complain about that, really. We saw big coati family, a couple of agouti, a tapir, lots and lots of monkeys. But, I suspect we could have seen a lot more, and would have on a normal tour, but something odd was going on when we were there. Our guide spent a lot of time just _waiting_. Not sure for what. We waiting 15 minutes before getting started, then walked back and forth over the same 100 feet of trail for another 30 minutes with no obvious explanation. We paused and talked to another guide for 15 minutes later. We hung around at Sirena Station for much, much longer than planned. We headed back to the boats 20 minutes early. The end result is that we only spent about 90 minutes actively looking and exploring. I think this was unusual, some mix-up. Maybe a guide didn't show up? In any case, I'd still strongly recommend this tour, but I think we caught them on an off day.

Quality of Experience
As noted above, we did an odd amount of stalling and waiting. That was the only negative. I suspect this was a one-time event, not their normal pattern. The guide seemed unhappy with the waiting, too.
Food
After the boat ride back, they took us to a great local place, and fed us simple, authentic, delicious food. A great way to end the trip.
Guides, Drivers and Staff
Very knowledgeable. Maybe a bit preachy - but in an incredibly well-intentioned way. Didn't get in the way of us seeing or enjoying anything.
Transport
Young, spry folks may not mind. Older folks and younger kids may find the long boat ride, and the wading to/from the boats, to be taxing. Just be ready to spend a lot of energy on the trip. The actual hike is gentle.
Zip Line (Canopy) Monteverde
Zip Line (Canopy) Monteverde
Monteverde

I wanted to give this one star, because I was terrified the whole time and never really got to the point where I enjoyed myself, but that's just me and my fear of heights. The rest of my group had an amazing time. The guides were fantastic. They were very visibly obsessed with safety, which helped keep my panic to a minimum. They joked around with the kids, were patient with me and my wife, and generally did everything conceivable to maximize our enjoyment. Not their fault that it didn't work for me. Also - they used our cameras to get phenomenal number of great videos. I suspect we'll be watching those for decades.

Quality of Experience
For me, the highest achievable bar was: get through it without a debilitating panic attack. Checked that box. For the rest of our group, the trip was a thrill.
Guides, Drivers and Staff
They worked so, so hard to make things safe and enjoyable. Dedicated, skilled, friendly and energetic.
Transport
There was confusion with our initial pick-up, and it seemed like the driver couldn't find our hotel, but then tried to blame the issue on us. It was weird and unpleasant, but really a minor blip overall.
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

I tired out after the first set of dives, but the kids kept going for another hour or more. Lots of great fish (including pufferfish!), sharks, some folks saw turtles. For me, the highlight was floating peacefully while hearing whales sing somewhere out at sea.

Quality of Experience
Food
The tour included a stop at a local restaurant afterwards. Simple fare, but delicious and authentic. Definitely a high note.
Guides, Drivers and Staff
Transport
Nothing to be done, probably, but that boat ride is rough on older folks' backs and younger children's patience.
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Replied on Aug 12, 2022

Hello James
Thanks a lot for your review, I am glad you enjoyed Costa Rica.
The main local specialist was always Alberto, the other specialist that joined your conversation is our operation team, they were helping you with all the details of your trip.
Best regards
Alberto

Trip of a lifetime!
Morocco | Aug 1 - Aug 11, 2022

Maryam
Maryam S.
Albany, CA | Reviewed on Aug 12, 2022
We had the most amazing time exploring Morocco with our guide (now someone we consider our friend and brother) Faysal! Not only is he so incredibly knowledgeable, but he is one of the warmest, kindest people we have ever met. He connected with every member of our family, and even arranged a special birthday dinner for one of the members of our group—with the band singing happy birthday and waitstaff bringing a cake with sparklers.☺️ We cannot say enough good things about Faysal, truly. ... Read more

We had the most amazing time exploring Morocco with our guide (now someone we consider our friend and brother) Faysal! Not only is he so incredibly knowledgeable, but he is one of the warmest, kindest people we have ever met. He connected with every member of our family, and even arranged a special birthday dinner for one of the members of our group—with the band singing happy birthday and waitstaff bringing a cake with sparklers.☺️ We cannot say enough good things about Faysal, truly.

Our city guides, Hafid, Hanan, and Navid (sorry if I spelled his name wrong) were also very knowledgeable and a pleasure to tour with.

Thank you, Original Travel, from the bottom of our hearts, in helping organize a trip of a lifetime in beautiful, magical Morocco. So appreciate how flexible you all were with some of the changes we requested before and during the tour. We will always have a special place in our hearts for Morocco and its people.

Hotel Reviews
Riad Laaroussa
Fez medina

The service was impeccable ( especially from Anwar) the rooftop was just breathtaking, and it was a perfect location. One of our favorite hotels on this trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

This is a gorgeous hotel. Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Aug 13, 2022
Hi Maryam, Thank you so much for such an incredible feedback. We are happy to see that you had a 5-star experience at our company. On behalf of all the members of our team, we would like to thank you for such precious words which highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our... Read more

Hi Maryam,

Thank you so much for such an incredible feedback. We are happy to see that you had a 5-star experience at our company.

On behalf of all the members of our team, we would like to thank you for such precious words which highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our guests with memorable journeys and make them enjoy the scenic beauty of our country to the fullest. The intire team at Original Travels really appreciate your owesome review.

Thank you again and looking forward to serving you again in the future.

Best,
Abdel

Girls turn 50 trip!
Italy | Jul 22 - Aug 4, 2022

Jennifer
Jennifer W.
Manchester, NH | Reviewed on Aug 12, 2022
We cannot describe how happy we were with the level of professionalism and attentiveness we had working with kimkim. Andrea and Giustino took excellent care of us virtually. If ever we had a question they were right there to answer us. They made sure we had everything we needed, hotels, train tickets, restaurant recommendations, excursions, etc. Perfection. Truly. The experience they booked us was better than we could have hoped. Our guides were excellent, especially Isadora in... Read more

We cannot describe how happy we were with the level of professionalism and attentiveness we had working with kimkim. Andrea and Giustino took excellent care of us virtually. If ever we had a question they were right there to answer us. They made sure we had everything we needed, hotels, train tickets, restaurant recommendations, excursions, etc. Perfection. Truly.

The experience they booked us was better than we could have hoped. Our guides were excellent, especially Isadora in Bologna. She was very knowledgeable and a blast to spend the day with. Peter at the Hotel Gardena was very helpful and a hoot. Everyone at the family owned and operated Hotel Reginella in Positano were lovely. We would definitely stay with them again. And we cannot forget the boys on the boat to Capri. They made the day super fun. We really did have a trip of a lifetime. Turning 50 in Italy was a dream come true.

My sister was so impressed with kimkim she is booking her Argentina trip with them.

Thank you so very much Andrea for being so wonderful. We hope to work with you again someday.

Jennifer, Jeralyn, and Melissa

Hotel Reviews
Hotel Gardena Venezia
Venice

Everyone there made our stay special. Especially Peter. We miss you Peter!!! Jennifer, Jeralyn, and Melissa

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Reginella Positano
Positano

Thank you all for being so wonderful and taking such good care of us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Hotel Orologio
Bologna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giustino Cacciotti

Everyone involved was very helpful and patien...
Iceland | Aug 7 - Aug 11, 2022

jason
jason k.
Portsmouth, RI | Reviewed on Aug 12, 2022

Everyone involved was very helpful and patient. Any problems I had during the trek were easily corrected, communication was very good Eve while on the hike.

Thanks for an amazing journey to Iceland 🇮🇸

Jason Karahalis

Local specialist: Adrien Heriaud

Amazing family trip in Iceland!
Iceland | Jul 30 - Aug 6, 2022

H
Hari N.
Livingston, NJ | Reviewed on Aug 12, 2022

We had an amazing trip in Iceland! Thanks to the kimkim team (Preeti and Halldor) for planning an amazing trip. Our tour guide, Bjarni Gaukur was a real highlight of our trip. He is kind, knowledgeable and made our trip unforgettable. I would highly recommend him !

Local specialist: Halldór Haraldsson

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.