Kimkim Trip Reviews

4.8
Based on 14,310 ratings
Read 14,310 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Germany History and WWII Tour
Germany | Jun 29 - Jul 13, 2024

Susan
Susan R.
Denver, CO | Reviewed on Jul 16, 2024
We had a wonderful time, thanks to Margaux’s planning of our journey through Germany. This trip allowed us to learn so much of Germany’s history and culture. Our favorite tour guides were Peter, Steve, Rob, Aileen, Sarah, and Michael who brought us through Berlin, Nuremberg, and Munich. They were the guides who really stood out. Not only did they know so much of the history and explained everything so well, but they were so friendly and fun!
If there was anything I would change about our...
Read more

We had a wonderful time, thanks to Margaux’s planning of our journey through Germany. This trip allowed us to learn so much of Germany’s history and culture. Our favorite tour guides were Peter, Steve, Rob, Aileen, Sarah, and Michael who brought us through Berlin, Nuremberg, and Munich. They were the guides who really stood out. Not only did they know so much of the history and explained everything so well, but they were so friendly and fun!
If there was anything I would change about our trip, it would be to spend a couple of days somewhere on the French Riviera to rest and relax before coming home. Margaux was so supportive and flexible throughout our trip, of which we are so appreciative!

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Jul 17, 2024

Bonjour Susan,
Thank you very much for your warm feedback. It was a pleasure organizing this trip for you and your family. I'm glad you could enjoy the different aspects of German culture and meet our incredible and talented guides throughout Germany.
Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

Eleonora did a fantastic job for us. She put ...
Italy | Jun 30 - Jul 9, 2024

A
andy o.
Minneapolis, MN | Reviewed on Jul 16, 2024

Eleonora did a fantastic job for us. She put together a trip for us knowing we had one member of our party who had limited mobility, she put together the perfect itinerary for us.

Also we had some needs during the trip and Eleonora was on top of everything, quick communication and took care of our every need.

Not sure how it could have been better.

Thank you Eleonora!

Local specialist: Eleonora Arrigoni

Ana's insight into Indonesia was the key to a memorable Indonesian adventure!
Indonesia | Jul 4 - Jul 9, 2024

C
Carole F.
San Francisco, CA | Reviewed on Jul 16, 2024
Our trip to Indonesia was fantastic, thanks to Ana! We visited Mt. Bromo, Borobudur, and Prambanan in quick succession. The trip required careful consideration for transportation between these locations, and all transfers were made easily. Our guides spoke enough English so that we could communicate most of the time. Our hotel in Borobudur had the best customer service we have ever experienced, anywhere around the globe. There were a few stumbling blocks along the way, but overall the trip... Read more

Our trip to Indonesia was fantastic, thanks to Ana! We visited Mt. Bromo, Borobudur, and Prambanan in quick succession. The trip required careful consideration for transportation between these locations, and all transfers were made easily. Our guides spoke enough English so that we could communicate most of the time. Our hotel in Borobudur had the best customer service we have ever experienced, anywhere around the globe. There were a few stumbling blocks along the way, but overall the trip was excellent. Thank you, Ana, for your insights and hard work!

Hotel Reviews
Dusun Jogja Village Inn
Yogyakarta

Great location, loved the decor, comfortable.

Authenticity & Character
Loved the South American/Mexican decor.
Location
Walk to ATMs and eateries.
Staff
Restaurant staff especially helpful.
Cleanliness & Comfort
Room was spacious and comfortable.
Plataran Borobudur Resort & Spa
Borobudur

The staff at Plataran were nothing short of exceptional! I cannot overstate how superlative the customer service was. Every person, every day, went out of their way to make sure we had an unforgettable experience. I wish we could have stayed longer.

Authenticity & Character
The staff makes this hotel exceptional.
Location
Views of Borobudur!
Staff
Polite, friendly, helpful and always respectful and courteous. They went out of their way to help us.
Cleanliness & Comfort
Our room was spacious and well appointed. The A/C worked very well, thank goodness!
FM7 Resort Hotel Jakarta
Tangerang, Banten

Basic and gets the job done. Closer to the airport would be better.

Location
Closer to airport would be better.
Staff
Very basic. Good enough.
Cleanliness & Comfort
Lava View Lodge Hotel

Very basic but can't beat the location!

Authenticity & Character
Bare bones but it worked.
Location
Great views of Mt. Bromo. Visit late afternoon and go to lookout point (short walk).
Staff
Restaurant waitstaff especially pleasant.
Cleanliness & Comfort
Cleanliness.
Activity Reviews
Sunrise Trek to Mount Bromo
Sunrise Trek to Mount Bromo
Mount Bromo, East Java

Get up early and go go go to sunrise! You'll see the light change on Mt Bromo, exposing the layered look of the ridges, etc. Gorgeous!

Quality of Experience
Guides, Drivers and Staff
Guide was adequate but not exceptional.
Transport
Good jeep driver. Not an easy task.
Kota Gede District, Plaosan and Sewon Temples, Prambanan Temple and Ramayana Show
Kota Gede District, Plaosan and Sewon Temples, Prambanan Temple and Ramayana Show
Yogyakarta

Do not miss Prambanan! Rent bikes or walk to all the other smaller temples as well. Worth it! Reminiscent of Angkor WAt.

Quality of Experience
No crowds at the temples on the perimeter--very special.
Guides, Drivers and Staff
Transport
Borobudur Temple, Pawon Temple, Mendut Temple, and Yogyakarta Market
Borobudur Temple, Pawon Temple, Mendut Temple, and Yogyakarta Market
Indonesia

Must experience. But be sure to visit Prambanan.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Jul 17, 2024

Hello dear Carole,

Thank you so much for your review! I am so happy to hear you've had a wonderful time visiting Java!

Wish you all the best and hope to welcome you again to this part of the world!

Best,
Ana

As an avid traveler, I spent some time trying...
Australia | Jun 21 - Jul 9, 2024

Zakiya
Zakiya S.
North Atlanta, GA | Reviewed on Jul 16, 2024
As an avid traveler, I spent some time trying to find a travel agent that would be able to plan the type of trip I wanted for my first trip
Down Under. Vicky worked with me consistently throughout the planning process. She was absolutely amazing with answering my questions, providing suggestions, and even helping with one of the tours that cancelled last minute. She was super considerate of our priorities and even was thinking of switching something to make sure my mother was happy during...
Read more

As an avid traveler, I spent some time trying to find a travel agent that would be able to plan the type of trip I wanted for my first trip
Down Under. Vicky worked with me consistently throughout the planning process. She was absolutely amazing with answering my questions, providing suggestions, and even helping with one of the tours that cancelled last minute. She was super considerate of our priorities and even was thinking of switching something to make sure my mother was happy during the trip. I thoroughly enjoyed working with Vicki and would highly recommend her plan your trip to Australia.

Hotel Reviews
Fraser Suites Sydney
Sydney
Authenticity & Character
Location
Great location. Close to several food options. Very walkable area
Staff
Cleanliness & Comfort
Treasury on Collins Apartment Hotel
Melbourne

Such amazing staff! Had a lovely room that allowed us to spread out. Wonderful having both a kitchen there and ability to wash clothes.

Authenticity & Character
The building has so much character and charm. I love that they provide you with historical detail as well.
Location
Staff
All staff were helpful, specifically the people who checked us in.
Cleanliness & Comfort
Bed was super comfy! I love how there are games and easy, no-sign in Netflix
Rydges World Square
Sydney

The room was good for one night. . It is one of those hotels that have high turnover due to airline staff staying. It was good and clean with great water pressure.

Location
Cleanliness & Comfort
Crystalbrook Flynn
Cairns

Swanky! Great location on the strip where everything is happening! Nicely appointed rooms as well

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 16, 2024

Thank you so much for your feedback Zakiya.
I am so glad I was able to help you create the perfect trip for you and your Mum and that you were able to make the most out of your time in Australia.
Thanks again for your booking, and All the Best
Vicky

Fantastic Graduation Trip to Australia
Australia | Jun 20 - Jul 3, 2024

B
Barry D.
Portland, OR | Reviewed on Jul 16, 2024
Vicky from Kimkim helped us setup the graduation trip of a lifetime. We had a fantastic time going from Sydney to the Hamilton Islands to Cairns and finally the Daintree Forest. The entire family really enjoyed the experience. Vicky worked with us to find the right places and she really helped with some amazing excursions and tours. Too many to name but Naomi who did the all day Sydney tour was great as well as Blue Mountain and Hunter Valley. Snorkeling and scuba diving on Great... Read more

Vicky from Kimkim helped us setup the graduation trip of a lifetime. We had a fantastic time going from Sydney to the Hamilton Islands to Cairns and finally the Daintree Forest. The entire family really enjoyed the experience. Vicky worked with us to find the right places and she really helped with some amazing excursions and tours. Too many to name but Naomi who did the all day Sydney tour was great as well as Blue Mountain and Hunter Valley. Snorkeling and scuba diving on Great Barrier Reef in the Hamilton Islands and Cairns was something we all wanted to do and met every expectation and the some. The Silky Oaks Lodge in the Daintree Forest was also as an experience to remember and one of the nicest places we've ever stayed and the tour from Grant was a real trip. The entire family will remember this trip for a long time. One more shoutout to Vicky from kimkim who went above and beyond before and during the trip.

Hotel Review
Silky Oaks Lodge
Finlayvale

One of the best hotels we've stayed at. The place was just simply the best. The views, the resort, the furnishings, the staff and service, the food......Everything was great. I would definitely stay here again.

Authenticity & Character
Cabins nested in the jungle next to a river
Location
The Daintree.
Staff
Cleanliness & Comfort
Activity Review
Private Sydney Full Day Tour Including Sydney Opera House, Bondi and Manly
Private Sydney Full Day Tour Including Sydney Opera House, Bondi and Manly
Sydney

Naomi gave us a great tour. Really enjoyable and memorable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 16, 2024

Thank you for your feedback Barry
I am thrilled that you and your family had such a memorable trip. I love the itinerary we put together, and Silky Oaks is one of my favorites too. I will be sure to pass on your compliments to our partners.
Thanks again for your booking, Take Care and All the Best
Vicky

The Best!
Patagonia | Jul 8 - Jul 15, 2024

S
Sharan G.
Dallas, TX | Reviewed on Jul 16, 2024
The Best! Jesse is one of the best in business! This was my first time in South America and I have been a bit anxious through the entire plan, but working with Jesse and her team has given me so much of comfort. It is still ongoing, have few more trips to complete, but so far every single transfer, tour guide every one went above and beyond, humbled me with the hospitality and guidance! She was able to guide me with practicality of what can be accomplished and maximizing the overall... Read more

The Best!

Jesse is one of the best in business! This was my first time in South America and I have been a bit anxious through the entire plan, but working with Jesse and her team has given me so much of comfort. It is still ongoing, have few more trips to complete, but so far every single transfer, tour guide every one went above and beyond, humbled me with the hospitality and guidance! She was able to guide me with practicality of what can be accomplished and maximizing the overall experience. I am looking forward to engaging her again when I am back next with my whole family! Thanks Jesse!

Activity Reviews
Perito Moreno Blue Safari
Perito Moreno Blue Safari
El Calafate
Quality of Experience
Thanks to the guide for engaging me and answering me with all the questions in English!
Food
Guides, Drivers and Staff
Thanks to the guide for engaging me and answering me with all the questions in English!
Transport
Victoria Island & Arrayanes Forest
Victoria Island & Arrayanes Forest
Bariloche

Thankful for the tour guide who walked me through in English!

Quality of Experience
Guides, Drivers and Staff
Transport
 7 Lakes Tour to San Martin de Los Andes
7 Lakes Tour to San Martin de Los Andes
Bariloche

Thanks to the guide for engaging me and answering me with all the questions in English!

Quality of Experience
Guides, Drivers and Staff
Transport
Bariloche Circuito Chico Half Day tour
Bariloche Circuito Chico Half Day tour
Bariloche

Thanks to the guide for engaging me and answering me with all the questions in English!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jul 17, 2024

Hi Sharan,

It makes me so happy that you enjoyed your trip getting to know Argentina! July is a tricky month due to weather but I'm glad we were able to come up with a plan and make things worth it on your journey here 😊 Thank you for your patience and understanding of the situation. I would be more than happy to help plan another trip for you and your family so please don't hesitate to reach out! I'll pass along your kind words to the guides who really are the heart of this whole adventure.

All the best in your future travels,
Jesse

Terrific trip planning and attentive assistance!
New Zealand | Jun 18 - Jun 29, 2024

P
Patricia H.
Ashburn, VA | Reviewed on Jul 16, 2024
Nats did a fabulous job of customizing our itinerary to our requests and preferences. He was knowledgeable and flexible, and designed a trip that was perfectly paced for our family. He made some recommendations that we would not have thought about doing, and each was right on the mark. He provided additional helpful general information about travel in New Zealand so that we did not have to do a lot of additional research. Maybe most importantly--he remained available and helpful... Read more

Nats did a fabulous job of customizing our itinerary to our requests and preferences. He was knowledgeable and flexible, and designed a trip that was perfectly paced for our family. He made some recommendations that we would not have thought about doing, and each was right on the mark. He provided additional helpful general information about travel in New Zealand so that we did not have to do a lot of additional research. Maybe most importantly--he remained available and helpful throughout the entire trip. He helped make adjustments in real time when our flight was delayed and when we had an issue with our rental car. We are truly grateful and would absolutely recommend him to anyone traveling to New Zealand.

Local specialist: Nats Subramanian
Nats
Nats Subramanian
Local specialist in New Zealand | Replied on Jul 17, 2024

Thank you so much for your kind words Pat! It was an absolute pleasure to have designed and organized this trip for you and your family. I am delighted that you had a memorable trip in our beautiful country. I look forward to seeing you back in New Zealand again!

Nine-day Norway trip
Norway | Jul 3 - Jul 11, 2024

A
Amy A.
Newark, NJ | Reviewed on Jul 16, 2024
We hired kimkim to book a last-minute trip to Norway, with about a month's notice. That's a tall order and we were very grateful to have someone else manage all the details that we couldn't have done ourselves in that short amount of time. Overall, they did well listening to our needs and offering suggestions, and Kadri was very patient explaining the options. The hotels were mostly wonderful. We loved The Bergen Bors Hotel - they have the best breakfast buffet (abundant and varied and high... Read more

We hired kimkim to book a last-minute trip to Norway, with about a month's notice. That's a tall order and we were very grateful to have someone else manage all the details that we couldn't have done ourselves in that short amount of time. Overall, they did well listening to our needs and offering suggestions, and Kadri was very patient explaining the options. The hotels were mostly wonderful. We loved The Bergen Bors Hotel - they have the best breakfast buffet (abundant and varied and high quality) of any European or American hotel I've ever stayed at, and the staff were exceptionally helpful with our questions. It was also perfectly located. The Brosundet Hotel in Alesund was in a great location but the rooms we stayed in (on the fifth floor) had deep, odd roof angles and we had to bend over when walking around the bed so as not to smash our heads on the sharp corners. Which happened anyway.

When we were in the planning phase, kimkim suggested a variety of different itineraries but did seem to stick to certain routes. For example, when we were booking activities in Bergen the cable car experience was recommended. Luckily, I had read various reviews online and it seemed to be the consensus that the funicular gave more bang for the buck - that is, it is much more convenient to find and has an equally stunning view. Not sure why kimkim still recommends the cable car but we were very happy to have asked them to book the funicular instead. There was also one mistake, where kimkim booked a sauna experience with several particulars promised, but those particulars were not at the sauna when we used it. kimkim was very responsive and refunded our money for that experience, which I very much appreciated, as it was quite a disappointing experience.

Some of our truly amazing experiences were activities that I had discovered through my own research, as opposed to some of the typical tourist suggestions offered by kimkim. In that sense, if I'd had the right amount of planning time I think I could have planned an equally good trip myself. On the other hand, they had great suggestions for hotels and some of the activities. You do pay a premium to use kimkim, but in our case, in the end it was worth it because of the time crunch.

Hotel Reviews
Hotel Union Øye
Norangsfjorden

Hotel Union Øye was fantastic and definitely my favorite part of the trip. This was one hotel I specifically requested, and it did not disappoint. The area was beautiful, and I wish we could have stayed there longer to explore more.

Hotel Brosundet
Ålesund

Our stay at Hotel Brosundet was our least favorite. We had two rooms, and both had strange slanted ceilings with awkward angles, making it hard to move around without hitting our heads. It was quite uncomfortable, especially considering the price. However, the location was great, and the service was fine

Bergen Børs Hotel
Bergen

The Bergen Børs Hotel had excellent service, and the staff were really helpful. The breakfasts there were amazing. However, the rooms were small, and there wasn't anywhere to put clothes, so we had to live out of our suitcases, which was a bit inconvenient. Despite that, I would go back because the staff made our stay pleasant, the breakfast and the location.

Authenticity & Character
Location
Easy access to everything.
Staff
Cleanliness & Comfort
Storage for clothing
Kviknes Hotel
Balestrand

Quirky in a good way. Great location on the fjord.

Authenticity & Character
The old parts of the hotel are fun. Feels like you’ve gone back in time.
Location
On the fjord is fantastic. But not a lot to do in the town.
Staff
Competent front desk, but not overly helpful or friendly.
Cleanliness & Comfort
Activity Reviews
Bergen: A Walk Through Past and Present
Bergen: A Walk Through Past and Present
Bergen

Great guide with excellent information , vast historical knowledge and stories. Very worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Didn’t use transport
Fløibanen
Fløibanen
Bergen

Loved the funicular and plenty of places up top to hike. Wish we’d had more time to be able to do that.

Quality of Experience
Really fun, though crowded up top
Welcome to Hotel Union Øye
Welcome to Hotel Union Øye
Norway

Fantastic hotel, super friendly and helpful staff. Food amazing, location phenomenal.

Quality of Experience
Guides, Drivers and Staff
Transport
Nothing about the hotel, but there is a lot of windy roads get there
Boat trip with a local guide
Boat trip with a local guide
Øye
Quality of Experience
Guides, Drivers and Staff
Transport
Floating sauna in Ålesund
Floating sauna in Ålesund
Ålesund

We were booked for a sauna that had cool water barrels to dip into. Apparently there was a mixup and we were scheduled at the wrong sauna. Dirty harbor water, so no jumping in to cool off. On top of that, we learned that the hotel we were staying at had their own sauna which was free and we didn’t even need to book something separate. I sent an email to Kim Kim right away about our disappointment and they refunded all our money for that activity, which I really appreciated.

Quality of Experience
See above
Fjordcruise Ålesund - Geiranger (Return)
Fjordcruise Ålesund - Geiranger (Return)
Norway

We ended up canceling this the day before due to seasickness, but kimkim would not refund our money..

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 23, 2024

Hi, Amy!

Thank you for the review! It's great to hear that you enjoyed your time despite some hiccups. :)

Thanks for putting your trust in us here in Kimkim!
All the best,
Kadri

Review of Stress-Free Travel with Kimkim to Italy
Italy | Jun 28 - Jul 9, 2024

C
Carmella B.
Newark, NJ | Reviewed on Jul 16, 2024
Our family of 5 recently embarked on a journey through Italy with the help of Kimkim, and every step of the way was remarkably smooth and enjoyable. From the initial planning stages with Stephania to the seamless adjustments made by Tasos and the meticulous coordination by Klio, our experience was nothing short of top-notch. **Planning and Coordination**
Stephania meticulously tailored our itinerary to meet our needs and budget, ensuring every detail was thoughtfully considered. Tasos...
Read more

Our family of 5 recently embarked on a journey through Italy with the help of Kimkim, and every step of the way was remarkably smooth and enjoyable. From the initial planning stages with Stephania to the seamless adjustments made by Tasos and the meticulous coordination by Klio, our experience was nothing short of top-notch.

**Planning and Coordination**
Stephania meticulously tailored our itinerary to meet our needs and budget, ensuring every detail was thoughtfully considered. Tasos went above and beyond by swiftly accommodating last-minute changes, which enhanced our trip and made it even more memorable. Klio's consistent communication throughout the journey reassured us that every aspect was meticulously planned and executed.

**Elimination of Stress**
Traveling can often be stressful, but Kimkim truly eliminated any anxiety. Private transfers greeted us at every destination, providing a luxurious and hassle-free experience. The detailed itinerary was invaluable, offering insider tips on navigating the Vatican, capturing the best photo opportunities at the Ponte Vecchio, and securing reservations at fantastic restaurants and beach clubs.

**Exceptional Support**
The Kimkim Care Team was readily available for any last-minute questions or concerns, offering peace of mind throughout our travels. Their responsiveness and dedication meant that we could focus entirely on enjoying our trip without worrying about logistics.

**Conclusion**
Kimkim took care of all the heavy lifting, allowing our family to immerse ourselves fully in the beauty of Italy. Thanks to their expertise and impeccable service, our journey was not only stress-free but also filled with unforgettable moments. We cannot recommend Kimkim highly enough for anyone planning their next adventure.

Local specialist: Klio Gkogkou

Amazing Switzerland Vacation!
Switzerland | Jun 18 - Jun 26, 2024

Stacy
Stacy S.
Los Angeles, CA | Reviewed on Jul 15, 2024
Friends of ours recommended using KimKim for the trip we were planning to Switzerland. Not ever having been there, there was so much we wanted to see and not enough time to do it. With the help of Clothide, our travel agent assigned through KimKim, she was able to help us plan an amazing trip. It took quite a bit of back and forth for us to get everything just the way we wanted it, but she was very patient and professional through it all. When we found out on our way to Zermatt on the train... Read more

Friends of ours recommended using KimKim for the trip we were planning to Switzerland. Not ever having been there, there was so much we wanted to see and not enough time to do it. With the help of Clothide, our travel agent assigned through KimKim, she was able to help us plan an amazing trip. It took quite a bit of back and forth for us to get everything just the way we wanted it, but she was very patient and professional through it all. When we found out on our way to Zermatt on the train that we couldn't get there due to flooding, we reached out to Clothide who, with her colleagues, were able to get us checked into our next hotel in Montreux a day early, cancel our Zermatt hotel, and get us a partial refund on our excursion we were unable to use in Zermatt. Without their on-call support throughout our trip we would have been completely stressed and not sure what to do next. Thank you, KimKim (and Clothide!), we will most certainly be recommending you to friends!

Local specialist: Clothilde DIEMUNSCH

KimKim delivered a GREAT trip experience (again)!
Austria | Jul 4 - Jul 11, 2024

Marla
Marla G.
Canada | Reviewed on Jul 15, 2024
This is the second time we've used kimkim to book a trip (the first was Paris two years ago), and our experience was again fantastic. This time, I was even more "hands off" in terms of planning - I basically let kimkim know the dates we were flying into Munich and out of Vienna, and let them know we love history, culture, and food & wine experiences.
Tomaz, Zala and team did the rest!
I really appreciate the hotels the team booked for us. Given our lack of knowledge about the areas... Read more

This is the second time we've used kimkim to book a trip (the first was Paris two years ago), and our experience was again fantastic. This time, I was even more "hands off" in terms of planning - I basically let kimkim know the dates we were flying into Munich and out of Vienna, and let them know we love history, culture, and food & wine experiences.
Tomaz, Zala and team did the rest!

I really appreciate the hotels the team booked for us. Given our lack of knowledge about the areas we were travelling in, we would have had to spend countless hours (and stress!) trying to decide on these small, boutique hotels in the heart of everything....and we probably still would have booked some questionable spots. Tomaz, Zala and team made sure we were in great hotels, in great areas and close to all the transit options we needed.

Our guided walking tours were all excellent! In Munich, Salzburg and Vienna, we started with private walking tours to get a sense of each city. The guides were all fantastic, and the tours helped get us oriented and ready to appreciate all our other experiences.

And speaking of other experiences, we loved our History and Beer tour in Munich, our Baroque Music Dinner in Salzburg and we adored our Vienna food tour with Christof!

The crown jewel of guided experiences on our trip was our tour and wine tasting in the Wachau Valley. Tomas was an extraordinary guide and host. His love of wine, his connection to people & place in the region, and his own long-standing experience as a winemaker added a wonderful dimension to our day. We tasted apricots right off the tree (still warm from the sun!), saw the commanding presence of Melk Abbey, cruised the Danube and visited Durnstein and had the most memorable and delicious wine tasting and lunch at the Lagler Winery. Tomas also introduced us to one of the next generation winemakers in the region, and we brought home some incredible "souveniers."

There is so much more I could say, but I'll end by recommending travel by train between Munich, Salzburg and Vienna (such a lovely way to see the region!) and for using public transit in all three cities - it's easy, much more efficient than driving, and you see and experience so much more!

Hotel Reviews
Hotel Mercure Munich City Centre
Munich

Great location by the Alstadt and close to the train station. Breakfast was fantastic and we loved trying all their different gins and tonics!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Elefant
Salzburg

Extraordinary location on a medieval street with a charming patio!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
K+ K Hotel Maria Theresia
Wien

Great location, close to transit and a LOT of great restaurant options! In walking distance of the museum district and so much more.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vienna's Sweet and Savory Food Scene
Vienna's Sweet and Savory Food Scene
Vienna

This was SUCH a fun (and tasty!) experience. Wolfli has a great team of guides....we loved our time with Christof! The food, the markets, the beverages.....it was all shared with great stories and local highlights. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Munich
Private guided tour of Munich
Munich

We loved our guide and all the context she provided for the unique-ness of Munich!

Quality of Experience
Guides, Drivers and Staff
Transport
Bavarian Beer and Food Evening Tour
Bavarian Beer and Food Evening Tour
Munich

Our guide was so friendly and provided entertaining insight aboutn Munich's beer culture and history!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided walking tour of Salzburg
Guided walking tour of Salzburg
Salzburg

Our guide provided a warm welcome to this charming city, it's history and it's community. Born and raised in Salzburg, she was able to share context and worldviews that helped us appreciate this beautiful place, all the more!

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Concert in Salzburg with dinner
Classic Concert in Salzburg with dinner
Salzburg

The musicians and singers were wonderful and the food was good! Loved the setting.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided walking tour of Vienna
Guided walking tour of Vienna
Vienna

Our guide was exceptionally knowledgable about the history, cultural history and heartbeats of Vienna!

Quality of Experience
Guides, Drivers and Staff
Transport
Wachau Valley wine tour
Wachau Valley wine tour
Vienna

The crown jewel of guided experiences on our trip was our tour and wine tasting in the Wachau Valley.  Tomas was an extraordinary guide and host.  His love of wine, his connection to people & place in the region,  and his own long-standing experience as a winemaker added a wonderful dimension to our day.  We tasted apricots right off the tree (still warm from the sun!), saw the commanding presence of Melk Abbey, cruised the Danube and visited Durnstein and had the most memorable and delicious wine tasting and lunch at the Lagler Winery.  Tomas also introduced us to one of the next generation winemakers in the region, and we brought home some incredible "souveniers."

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jul 25, 2024

Hi Marla, thank you so much for your extensive review! We are happy you enjoyed your trip so much and we look forward to seeing you soon travelling with us! Tomaz

3 Weeks in Vietnam and Thailand
Vietnam | Jun 17 - Jul 6, 2024

Stephanie
Stephanie T.
Chicago, IL | Reviewed on Jul 15, 2024
We knew that planning a 3-week Southeast Asia vacation for my family would be too difficult and overwhelming by ourselves. I'm so happy we went with Hien to help us plan our vacation itineraries for Vietnam and Thailand! I gave her some ideas of places we wanted to visit, as well as some experiences we wanted to have and she ran with it and came up with an amazing itinerary of cultural experiences, historical tours, foodie tours, eco-tours, etc. We've been back home for a week now and have... Read more

We knew that planning a 3-week Southeast Asia vacation for my family would be too difficult and overwhelming by ourselves. I'm so happy we went with Hien to help us plan our vacation itineraries for Vietnam and Thailand! I gave her some ideas of places we wanted to visit, as well as some experiences we wanted to have and she ran with it and came up with an amazing itinerary of cultural experiences, historical tours, foodie tours, eco-tours, etc. We've been back home for a week now and have had time to reflect on our whole trip. The trip was absolutely AMAZING. Everything was planned out perfectly. We always knew we would have a guide greeting us at the airport. We knew we would have a guide/driver to our tours and other scheduled events. The lunches and dinners that were set up especially for us were top-notch. We always knew once we had a new guide, we would have their number and they would be available to answer questions we had or help us out when needed. They were also great picture-takers and we got some wonderful family pictures of our trip! Thank you so much for planning such a wonderful and not-soon-forgotten vacation for our family! We were able to get a taste of what true Vietnam and Thailand are, aside from the usual tourist-trap type locations. The local families we spent time with were so welcoming and the kids really appreciated the local life and customs we partook in. Biking through the villages and rice paddies was an amazing experience that we all are still talking about. The elephant sanctuary in Thailand was also a hit among all family members. What a once-in-a-lifetime experience it was! I want to give accolades to our guide, Cuong, who we had in Hanoi and Ninh Binh. He was an amazing guide and an absolute life-saver when we had to find medical care for our son, as he helped us find what we needed and acted as an interpreter. He truly is top notch among guides and we are very thankful we had him! He was so knowledgeable about everywhere we went and even changed up our schedule in Ninh Binh to better suit what we were looking for in a local experience, to make it that much more meaningful to us.

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Nice accommodations and great location right in the center of the Old Quarter. Hotel staff were extremely nice and helpful.

Authenticity & Character
Location
In the center of it all. Lots of shops and restaurants close by.
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

Lovely accommodations and close to everything. Amazing views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aqua of The Seas Cruise

Room was spacious and clean. Not much to do on board in the evening. There was a very loud and obnoxious large group that ravaged the buffet the first day until the second day when everyone was given plated meals. Their children were also loud and uncontrollable.

Authenticity & Character
Location
Great location - Halong Bay
Staff
Cleanliness & Comfort
Silverland May Hotel

Very nice hotel. Very clean with impeccable service and helpful and friendly staff. Large breakfast selection.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
True Siam Rangnam Hotel
Phayathai, Rajthevee, Province
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

Hotel looks nice from the outside but the rooms are dated. The shower and bathroom could use a good scrubbing. The bed was rock hard. We had no hot water the first day. They did fix the hot water the second day and brought a mattress topper, which helped a lot. Staff were not very friendly either. They did allow us a late check out the last day, which was appreciated with a later flight.

Authenticity & Character
Location
Plenty of restaurants in walking distance
Staff
Cleanliness & Comfort
Chanalai Garden Resort
Phuket

Lovely hotel, well decorated, friendly staff in the restaurant. Close to beach, pool was very nice. Rooms were clean. We had booked a twin room for our kids but they did not have one available upon check-in, so we had to wait until the next day for one to be available and then move all their belongings. They didn’t allow us late checkout on our last day, but they did store our luggage for us and allow us use of the facilities until our later flight that evening, which was much appreciated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

The highlight of our time in Thailand! Such an amazing experience to be all hands on with these beautiful creatures!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket Hanuman World Zipline Adventure 32 Platform ( private transfer )
Phuket Hanuman World Zipline Adventure 32 Platform ( private transfer )
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi  - Lan Ha Bay - Onboarding Aqua of The Seas cruise
Hanoi - Lan Ha Bay - Onboarding Aqua of The Seas cruise
Vietnam

The caves were cool and the scenery of Halong Bay was beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok City Tour Full Day (RA)
Bangkok City Tour Full Day (RA)
Bangkok

The temples and the Grand Palace were beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Cuong was an amazing guide for this street food tour. We got to experience some of the best eats in Hanoi. It was so much fun and the egg coffee was top notch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi fullday city tour  with Jade Temple
Hanoi fullday city tour with Jade Temple
Hanoi

Another great day with our guide, Cuong. We had a full day with a visit to the Hang Be market, Tran Quoc Pagoda, Vietnam Museum of Ethnology, Temple of Literature, Hoa Lo Prison, Jade Temple, and finished with a water puppet show.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Biking trip to Tho Ha village, Nho Quan
Ninh Binh - Biking trip to Tho Ha village, Nho Quan
Ninh Binh

We loved biking through the village and rice fields. We enjoyed our cooking class and going through the Galaxy Grotto caves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

We actually changed up our itinerary this day and went to Tam Coc instead of Trang An. We went through many caves and had a beautiful scenic view at the Kh Gioi Ravine. Visited the Bich Dong Pagoda and Chus Ha Ha Pagoda. Went motor biking in the evening, which was an absolute blast.

Quality of Experience
Awww
Food
Guides, Drivers and Staff
Transport
Trung Trang Cave - Tuan Chau - Disembarking Aqua of The Seas Cruise
Trung Trang Cave - Tuan Chau - Disembarking Aqua of The Seas Cruise
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Ho Chi Minh City Full Day Sightseeing with Temples
Ho Chi Minh City Full Day Sightseeing with Temples
Ho Chi Minh City

We visited Cho Lin market, Thien Hau pagoda, Ong Bon temple, Independence Palace, Central Post Office, Book Street, and Jade pagoda.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Evening Food & Tuk Tuk Tour
Bangkok Evening Food & Tuk Tuk Tour
Bangkok

The tuk tuks were a lot of fun and the food sampling we did was really cool and delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Half Day city tour - Monk Chatting
Chiang Mai Half Day city tour - Monk Chatting
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park (N)
Doi Inthanon National Park (N)
Chiang Mai

Hiking through the jungle and seeing the rice paddies and wildlife was an experience! The waterfalls were beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 17, 2024

Dear Stephanie,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Your satisfaction makes my job truly fulfilling!

I will pass on your compliments to our tour guide - Cuong . He will be happy to know he helped make your trip incredible.

Thank you again for choosing our company and we hope to see you again!

From Vietnam with love,
Hien

Fantastic trip, couldn't have done it without...
Ireland | Jun 19 - Jun 28, 2024

B
Barret S.
Ashburn, VA | Reviewed on Jul 15, 2024
Fantastic trip, couldn't have done it without KimKim, and Justine and Fanny were terrific!
First two days in Dublin were great, loved Number 59, the food and drink tour was so fun and informative, and our guide, Collum was great. Guinness Factory is a must!
Don't let the car rental people talk you into a bigger car! As you know, when we arrived at the Maldron in Cork, my husband stood in a hotel parking spot while I went to get the car; the hotel only has like 10 spaces out front. As he...
Read more

Fantastic trip, couldn't have done it without KimKim, and Justine and Fanny were terrific!
First two days in Dublin were great, loved Number 59, the food and drink tour was so fun and informative, and our guide, Collum was great. Guinness Factory is a must!
Don't let the car rental people talk you into a bigger car! As you know, when we arrived at the Maldron in Cork, my husband stood in a hotel parking spot while I went to get the car; the hotel only has like 10 spaces out front. As he stood there, a gentleman (local to Ireland) pulled in the spot, hitting my husband in the knees, demanding him to move, saying, 'we don't do that here". My husband moved but was very angry as was I when I returned seconds later with our rental. Anyway, the hotel was very busy and didn't give great directions to the parking garage 3 minutes away, I was flustered and drove down a very narrow street, hitting a concrete ballast on the left bumper as I was making a left turn. I finally made it back to the hotel and found a spot to park, but the damage was done. We ended up getting very drunk at the bar hotel and didn't do anything in Cork.
The next morning Europcar said they were bringing us a replacement car when I finally reached them to make the report, and I got a reference number. A tow truck came and picked up the wrecked rental. After several hours of waiting, I called Europcar and got passed around a phone chain, no one could find the reference number or report of my accident, and told me it would be 24 hours before I was given a replacement. Upset at this news, as we had already extended our check out time at the Maldron, we took a taxi to the airport. We were able to secure another rental after putting down a $2000 deposit with the threat that if ANYTHING happened to this car we would lose our money. This put quite the damper on the day and overall experience as the Europcar people were a nightmare to deal with.
Anyway, on to Killarney which we absolutely fell in love with. The Dromhall was really nice. It was such a pleasure to meet Richard and take the hike around the National Forest after our experience in Cork, and the weather was beautiful. Unfortunately because of the accident we were late arriving to Killarney and did not get to take our boat tour. In speaking with Richard, he recommended not driving the Ring of Kerry after hearing about our driving ordeal, as well as we really didn't have time. He recommended we just go to Kenmare, which I really wanted to do, but we again were a little shy of driving due to the threat of losing our money. We had a beautiful evening in Killarney at the Killarney Brewing Company and did some shopping.
On to Dingle, which was delightful. An Capall Dubh was a great place to stay, we went on a boat tour of the cliffs, had fish and chips at Harrington's, dinner at Paidi O Se's. The next morning was our anniversary and we lit a candle at St. Mary's and walked the labrynth. It was awesome to be on the coast. We stopped in Adare Village on our way to Doolin and had lunch at The Arches, which was delicious.
Doolin was gorgeous! Our accommodations were beautiful and Ceol na dTonnta was great.
We really enjoyed our talk with Peter Curtin. Such a fascinating man! However, his pubs are not open on Mondays and Tuesdays, and we almost missed him because his assistant changed the time but didn't tell him! We had him all to ourselves. After the talk we had a good dinner and some Irish music at McGann's pub.
The Cliffs of Moher are breathtaking and that was amazing. We did not hire a celebrant to renew our vows, that was really expensive! It was special nonetheless. We went back to Peter's Roadside Tavern that night for dinner and also heard some live music.
Galway was wonderful as well as the Hardiman Hotel, probably our favorite accommodation, They had valet parking too! Very helpful. I really enjoyed the shopping and we had a great meal in a pub around the corner.
When flying out of Dublin, you should probably start the morning there. The drive from Galway (and my planning) got us to the airport too late to make it through customs to catch our flight home on Friday; Delta said we needed to be there 3 hours in advance. We were lucky enough to get a room at the Camden Court Hotel and had another fun night in Dublin. We had lunch at the Bleeding Horse and dinner at the hotel restaurant Ivey, which was really nice for our last night!
No problems flying out the next day, Delta worked hard to get us home. Aer Lingus was striking so the airlines were busier than usual, which added to the long customs lines.
We had a wonderful adventure and will totally book our next trip through Kim Kim. Justine was awesome and Fanny was really kind and helpful with me during the car rental accident!

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Jul 17, 2024

Barret!

Thank you so much for this incredible recount of your trip! I was so gutted for you guys when I heard about the rental car, but am thrilled that everywhere else seemed to exceed your expectations and help you have the best Anniversary Adventure ever!

It was so wonderful planning this with you and I'm really happy we got to create something magical for your 30th Anniversary!

All the best,

Justine & the High Point Holidays Team

Wonderful trip!
Italy | Jul 3 - Jul 13, 2024

M
Mary M.
Ossining, NY | Reviewed on Jul 15, 2024

Wonderful trip! Alberto was excellent from KimKim. Couldn’t have been better! Marina, our walking tour guide in Venice was great and so was Chris in Rome and MBS Blu Charter boats was excellent in Sorrento. Hope to plan another trip again soon!

Local specialist: Alberto Buzzanca

Nothing but a positive experience for us!
Scotland | Jun 29 - Jul 13, 2024

Vicki
Vicki W.
Dallas, TX | Reviewed on Jul 15, 2024
Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :) Read more

Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :)

Hotel Reviews
Eden Locke
Edinburgh

Beautiful place and location is perfect for exploring Edinburgh on foot, or by other transportation means.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lodge on Loch Lomond
Luss, Argyll & Bute

BEAUTIFUL hotel and location! Staff was friendly and efficient. We would go back, given the chance, and stay a few nights longer to really savor the grandeur of this location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Whispering Pine Lodge
Spean Bridge

Amazing hotel right on the water! Quiet location, great food in the restaurant with a good variety and the rooms were spotless. Would stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree

This hotel was "tired" and not the cleanest, BUT the location is perfect for your Portree visit and met our basic needs for sleeping there as we explored the Isle of Skye.

Authenticity & Character
Old hotel, tired, and could use a bit of an update. Floors looked and felt dirty, could probably use replacement.
Location
Located right on the water, and in the heart of everything you could want to do and see in Portree.
Staff
The morning breakfast manager was amazing, but the rest of the staff was short and definitely overworked. Their tiredness made you feel as if you were troubling them to give your food order, or mention something that needed to be cleaned in your room that was missed by the cleaning crew.
Cleanliness & Comfort
Bed was comfortable, bathroom was clean, just tired fixtures, etc. The flooring could use updating as well.
River Ness Hotel, a member of Radisson Individuals
Inverness

Beautiful hotel in a central and historic area of town. Nice and quiet for resting, super clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza London Riverbank
London

Great location and service. Clean hotel with friendly and prompt staff. We enjoyed our stay here very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Two hour cruise on the Canal and Loch - Loch Ness
Two hour cruise on the Canal and Loch - Loch Ness
Inverness

This cruise was so nice! Very knowledgable speaker who gave the two hour tour. Loved seeing the Loch and learning all about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

A really fun activity to do while you wait for your hotel room to be available, like we did. Saw a lot of great sites around London from the comfort of our double decker bus top row seats :)

Quality of Experience
Guides, Drivers and Staff
Transport
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

AMAZING location and tour for Harry Potter fans! Exceeded our expectations by a mile! SO many props, costumes and sets... a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
The bus transport was great - just a bit hard to find. Don't hesitate to ask other bus drivers where your specific bus is parked.
Changing of the Guard Guided Tour
Changing of the Guard Guided Tour
London

We absolutely loved this tour! Our guide, Simon, was fun and knowledgable and kept our small group together through the crowds. We learned a TON and will always remember this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Kelpies
Visit the Kelpies
Scotland

GREAT site to see! Enjoyed it with our whole family :)

Quality of Experience
Guides, Drivers and Staff
Transport
The Caledonian Sleeper (Scotland Version)
The Caledonian Sleeper (Scotland Version)
Scotland

LOVED, loved riding on and sleeping on the Caledonian Sleeper to London! The club car was fun and had massive windows for taking in the sites. Our room was comfortable and gets very dark when you're ready to sleep. Breakfast delivered to your room was tasty as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 16, 2024

Hi Vicky,

Thank you so very much for your wonderful review! It was a pleasure getting to know you as we planned and enjoyed this trip together. You had such a great project of visiting Scotland with your family, and I'm thrilled that we were able to bring that trip to life and fulfill your expectations with an itinerary that we tailored together!

We wish you many more wonderful travels in the future! Out team would be glad to help you discover the rest of Europe next year !

All the best,
Marion & The High Point Holidays Team

Guatemala-highly recommend!
Guatemala | Jul 5 - Jul 11, 2024

Rebecca
Rebecca M.
Memphis, TN | Reviewed on Jul 15, 2024
This was a seamless and wonderful trip! It was easy to plan and communicate through KimKim. Catherina and all of Columbus Guatemala Travel was prompt at getting back to me and answered all my questions and were flexible with our interests. Our tour guide throughout the week as JJ. He was amazing! My Spanish is intermediate so I appreciated being able to practice speaking Spanish, but it was very comforting to have a bilingual local as our guide. My daughter and I were hesitant to travel... Read more

This was a seamless and wonderful trip! It was easy to plan and communicate through KimKim. Catherina and all of Columbus Guatemala Travel was prompt at getting back to me and answered all my questions and were flexible with our interests. Our tour guide throughout the week as JJ. He was amazing! My Spanish is intermediate so I appreciated being able to practice speaking Spanish, but it was very comforting to have a bilingual local as our guide. My daughter and I were hesitant to travel alone, but having an excellent guide eased any anxiety we might have had. Even when we explored on our own, JJ gave us advice on where to go and checked in on us from time to time. We learned so much about the culture and history from talking with JJ, that we never would have learned on our own. He even helped teach me Spanish slang/phrases that were specific to Guatemala. Columbus Guatemala Travel even welcomed us with a small party so we could meet in person the people who had helped plan our trip!

All our locations we visited were wonderful as well as the hotels. Some highlights: Antigua is a beautiful and amazing city and we loved exploring it and the surrounding towns. We went out at night on our own and I went on a solo run through the city early one morning and never felt unsafe. I normally hate to shop, but I bought souvenirs from all the shops/artisans we visited because there were amazing items I wouldn't be able to find in the States, I wanted to support the local people, and everything was very affordable.

Lake Atitlan and the surrounding towns were amazing as well! Casa del Mundo was the absolute best and most unique hotel I'll probably ever see. It was an entire experience and I could see myself bringing the rest of my family just to see the lake and stay at Casa del Mundo again. Our hike to see the sunrise was the most beautiful view I've ever seen and was totally worth the struggle with the high altitude!

The locals were very friendly and would start conversations often! Knowing some Spanish was definitely helpful, but if you have a bilingual guide and use a translating app while alone, only speaking English would not be a huge problem. Seeing how people live off the land in a developing country is very worthwhile. I could go on and on about this trip, but I will end saying I'm grateful for JJ and the entire travel company. I'm a public school teacher and I have to save up for awhile before leaving the country, and I can definitely say this trip was worth every penny!

Hotel Reviews
Casa del Mundo
Lake Atitlán

This is a place like no other. Absolute paradise. If I could have brought my entire family, I would want to live there! The grounds and views were amazing, the staff was friendly and helpful. This was very valuable when trying to carry large bags up all those stairs when you aren't used to the altitude! The restaurant was wonderful. I loved explored all the gardens and seeing how environmentally conscious the owners are. The traditional Mayan decorations in the rooms and throughout the property were absolutely amazing. Anyone who is interested in this hotel should look at pictures and remember that it's even better in person. My only complaint is that I was only able to stay 2 nights. I almost cried when we left. My daughter and I are athletic and in good shape, but keep in mind if you are not, or have balance issues, getting around the hotel grounds might be a little difficult!

Authenticity & Character
The decorations were amazing!
Location
You have to take a boat to get to this hotel and the surrounding towns but it adds to the experience.
Staff
Very helpful and polite. I was amazed at how strong the young men were at carrying our bags up all those stairs.
Cleanliness & Comfort
Perfect
Hotel San Jorge
Antigua

This was a small, beautiful hotel that has a peaceful courtyard, excellent breakfast, nice views of the mountains from the balcony, and a perfect location for exploring Antigua. The staff was helpful and friendly and we felt safe enough to sleep with our window open. I appreciated all the filtered water throughout the hotel so I didn't have to buy plastic water bottles, and the availability of coffee throughout the day. Beautiful experience!

Authenticity & Character
The courtyard and decorations.
Location
Very easy to walk to everywhere in Antigua.
Staff
Friendly and helpful
Cleanliness & Comfort
Dos Mundos Monterrico
Monterrico

The grounds and buildings were beautiful. The pools were relaxing and clean. The food and service was excellent. The individual cabins were charming and relaxing. For spoiled Americans like myself, it's good to know that there is AC but not hot water. HOWEVER, I'm not complaining, because after learning about the area I understood that running water is hard to come by anyway, and it was very refreshing to take a cold shower because Monterrico is the warmest of all the places we visited. The beach has beautiful black sand, but was a little dirty. I'm not blaming this on the hotel but on people who litter. And it might have been dirtier because storms came through a few days before we did. It was very relaxing to lay by the pool or eat a wonderful meal and listen to the waves. We also booked relaxing massages and an early morning Mangrove tour, both of which were excellent.

Authenticity & Character
Location
It was a perfect location for relaxing, but not if you wanted to explore the area on foot.
Staff
Cleanliness & Comfort
Activity Reviews
Visit San Juan La Laguna
Visit San Juan La Laguna
Guatemala

This is an absolutely beautiful city. We had a lovely and relaxing breakfast. We visited several shops in the area and saw demonstrations by Mayan women or locals. I was able to buy many things for my family and learn about the culture at the same time!

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Guatemala
Welcome to Guatemala
Guatemala

JJ was our guide and picked us up on time and we immediately felt comfortable with him!

Quality of Experience
Guides, Drivers and Staff
JJ was an amazing guide!
Transport
Villages Around Antigua By Chicken Bus
Villages Around Antigua By Chicken Bus
Antigua

This was fun and informative! JJ taught us a lot about the history and culture of the area. The land and weather was beautiful. And the people were friendly. I loved visiting the local shops/artisans and learning about how the different items were made!

Quality of Experience
Guides, Drivers and Staff
Transport
Thank you
Thank you
Guatemala

JJ made sure we go to the airport on time and we were sad to leave!

Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Street Food Tour
Antigua Street Food Tour
Antigua

This was a walking tour, which is the best way to learn about Antigua! We learned about the food and culture and history of the area. We were so full of wonderful food that we didn't have to eat for quite awhile! JJ, as always was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Rostro Maya or Indian Nose
Hike Rostro Maya or Indian Nose
Guatemala

Indian Nose: This was a very early morning hike and absolutely worth the lost sleep! I'm very athletic but the hike was challenging, especially for those of us who live at sea level and aren't used to the altitude. But I love challenges and the view at the top was the best I've ever seen! Watching the sun rise over Lake Atitlan was an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jul 27, 2024
Thank you so much for your glowing review!
Meeting you has been so wonderful but sharing with you was even more extraordinary.
We rejoice with every travel experience, goal, success and meeting incredible people like you throughout this life is also worth celebrating. Thank you for your friendship and trust It's fantastic to read how JJ's bilingual skills helped ease any anxiety and added depth to your cultural understanding and spanish practice. We are delighted by your appreciation of... Read more

Thank you so much for your glowing review!
Meeting you has been so wonderful but sharing with you was even more extraordinary.

We rejoice with every travel experience, goal, success and meeting incredible people like you throughout this life is also worth celebrating. Thank you for your friendship and trust It's fantastic to read how JJ's bilingual skills helped ease any anxiety and added depth to your cultural understanding and spanish practice.

We are delighted by your appreciation of our culture, history and artisans; It means everything to us that we can all become one huge strong community that treasures artisanal processes and helps preserve them.

Our hope is to meet your family and make them our friends as well, there is an entire universe to discover!

Booking thru kimkim took the stress out of pl...
Egypt | Jul 10 - Jul 14, 2024

Jose
Jose B.
Canada | Reviewed on Jul 15, 2024
Booking thru kimkim took the stress out of planning for an excellent trip. All arrangements were made and fulfilled without a hitch. Loved the flexibility of the local tour agency and the service provided by Mohamed. Read more

Booking thru kimkim took the stress out of planning for an excellent trip. All arrangements were made and fulfilled without a hitch. Loved the flexibility of the local tour agency and the service provided by Mohamed.

Hotel Review
STEIGENBERGER Nile Palace Hotel Luxor
Luxor

Excellent location; rooms with terrace are of excellent value; Thai restaurant was great. Hotel offered us an excellent day rate because our tour finished early and our flight back to Cairo was late in the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo

Our tour of the Pyramids seemed rushed it we end up not minding it too much because of the extreme heat.Lunch was mediocre.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to The East & West Bank of the Nile
Tour to The East & West Bank of the Nile
Luxor

All sites were breathtaking despite the extreme heat! More impressive than the GIZA PYRAMIDS.

Quality of Experience
Food
Questionable chicken
Guides, Drivers and Staff
Transport
Sakkara, Dahshur, and The Grand Egyptian Museum
Sakkara, Dahshur, and The Grand Egyptian Museum
Egypt

Our favorite of this trip. Provides more context and origin for the Great Pyramids. Real desert and pyramid experience.

Quality of Experience
A
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jul 16, 2024

Thank you so much for sharing your feedback with us, we will do whatever it needs to be done to improve the service and your comments about the food are well received and will be considered in all the next trips.
We hope to see you again.

Amazing, Relaxing, and Memorable Triple to Greece.
Greece | Jun 30 - Jul 14, 2024

Pavan
Pavan R.
Darien, CT | Reviewed on Jul 15, 2024
This was our second trip booked with Kim Kim, and just as our first trip, it was amazing and even better. Mariliza planned a great trip for us that saw the highlights of Athens and a relaxing tour of the islands. All our hotels on the islands had amazing views from our rooms. We started in Athens, driver picked us up and took us to our hotel was at Coco Mat near Plaka, which was prime location to activities, food, shopping, and acropolis. He had given us a print out of our itinerary that was... Read more

This was our second trip booked with Kim Kim, and just as our first trip, it was amazing and even better. Mariliza planned a great trip for us that saw the highlights of Athens and a relaxing tour of the islands. All our hotels on the islands had amazing views from our rooms.

We started in Athens, driver picked us up and took us to our hotel was at Coco Mat near Plaka, which was prime location to activities, food, shopping, and acropolis. He had given us a print out of our itinerary that was a lamented booklet which was very helpful and a nice touch, we referred to the booklet many times. The mythology tour was great with our guide as we got all the highlights including the Parthenon and the Acropolis.

Next we took the ferry to Mykonos and stayed at Nimbus Hotel. This was our favorite hotel in terms of hotel staff. They were super friendly and helpful. Provided great recommendations for good food and beach clubs. We had a great time in Mykonos. We had a booked Yacht Sailing tour. This was our first time sailing. It was a good experience, but realized we are not boat people, and decided to cancel our Sail in Santorini, and Mariliza understood and issued us a refund. We instead applied that credit to a last minute Flying Dress photo shoot in Santorini that was arranged and it was an amazing experience for my wife.

Next we took ferry to Naxos. Naxos was amazing, our tour guide fore one of the days was Nasos with Naxos Tours, hes the man and very friendly. We did a Kitro tasting and Sophie was hilarious. Our room had a great view of the unfinished apollo temple and the beach. The breakfast made by the hotel owners every morning is so good. We rented a car, must have a car in Naxos, and went to the beach every day and visited some of the villages and ate delicious local food in Chalki. Nasos gave us an itinerary for day trip sightseeing which was great. Our time in Naxos was very romantic.

Last stop was Santorini. We stayed in an infinity pool suite with views of the Caldera. Since we got our beach fix on Mykonos and Naxos, we spent most of our days in the pool with the view. We visited Oia, did a self-guided hiking tour to Fira, a wine tour and island tour. Our last day was the Flying Dress photoshoot.

Overall, epic trip to Greece that we will remember. Definitely would like to go back and visit the the other islands. My wife and I have very busy work life, so we appreciate the planning of Kim Kim and just showing up for a vacation. If any hiccups, Mariliza was very prompt in her response and taking care of things.

Hotel Reviews
COCO-MAT Athens BC
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nimbus Mykonos
Mykonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cyano Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Astra Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Santorini, Semi-Private Tour
Discover Santorini, Semi-Private Tour
Santorini

The tour was fine, and our guide and driver was great. The winery stop at Art Space was mediocre. While paros gave us a good tour, the staff member at the winery was more interested in selling us art painting and wine bottles. Seemed a little too touristy. The Kitro experience in Naxos was much better and family owned.

Quality of Experience
Guides, Drivers and Staff
Transport
Flying Dress Photoshoot
Flying Dress Photoshoot
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Free afternoon in Athens
Free afternoon in Athens
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Naxos
Free day in Naxos
Naxos
Welcome to Santorini
Welcome to Santorini
Santorini
Athens Highlights / Mythology Tour
Athens Highlights / Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
⛵ Sailing Cruise to Delos archaeological site & Rhenia islet
⛵ Sailing Cruise to Delos archaeological site & Rhenia islet
Mykonos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxian Blend of History & Local Flavors
Naxian Blend of History & Local Flavors
Naxos

Nasos is the best

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Jul 16, 2024

Dear Pavan,
Thank you for the very detailed feedback, we will take into consideration all your comments.
We are happy you had a great time, and we hope to see you again in Greece!
Until then..safe travels!
Afea Team/ Mariliza

Greece Review
Greece | Jun 19 - Jun 29, 2024

M
Melissa M.
Newark, NJ | Reviewed on Jul 15, 2024
Our family of four recently had the pleasure of planning our Greek getaway through KimKim, with Hara as our dedicated travel planner. From the moment we arrived, Hara's thoughtful touch made our experience exceptional. She welcomed us at our hotel check-in with kind gifts unique to Greece, ensuring a warm introduction to the country's culture. Throughout our trip, Hara was attentive and accommodating, readily available by text to address any questions or last-minute arrangements. Hara... Read more

Our family of four recently had the pleasure of planning our Greek getaway through KimKim, with Hara as our dedicated travel planner. From the moment we arrived, Hara's thoughtful touch made our experience exceptional. She welcomed us at our hotel check-in with kind gifts unique to Greece, ensuring a warm introduction to the country's culture. Throughout our trip, Hara was attentive and accommodating, readily available by text to address any questions or last-minute arrangements.

Hara crafted an absolutely magnificent trip for us, spanning Athens, Naxos, and Santorini. Her meticulous planning struck a perfect balance between enriching private tours and ample free time for our own explorations.

Every detail of our journey was flawlessly executed, enhancing our experience at every turn. One of the standout moments was our unforgettable private cruises—a daytime catamaran adventure and a mesmerizing sunset cruise—that truly captured the essence of Greece's stunning coastal beauty.

Hara's expertise and attention to our preferences ensured that every aspect of our trip exceeded our expectations. Already, we're eagerly planning our next family adventure with KimKim, confident in their ability to create another unforgettable journey.

Hotel Reviews
Elia Ermou Athens Hotel
Athina

The hotel was wonderful, and the location was superb! The roof top dining was such an amazing experience. The food was delicious, and the exquisite views of the Acropolis made it that much more special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
18 Grapes Hotel Naxos
Naxos

Our stay at 18 Grapes Hotel was nothing short of exceptional. The attention to detail and genuine care extended to guests, both in the rooms and throughout the property, truly stood out. Located just a short stroll from one of Naxos's most stunning beaches, the hotel offers the perfect blend of luxury and convenience. One of the highlights was the delicious made-to-order breakfasts, which were a delightful start to each day. The dedicated staff ensured our comfort with their warm hospitality and attentive service, making our stay truly memorable. Additionally, the rooftop restaurant served delicious food with breathtaking views, adding an extra touch of luxury to our evenings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Greco Resort Hotel Santorini
Santorini

Our recent stay at El Grecco hotel left us with mixed feelings. While the lobby was charming and the receptionists were friendly and helpful, there were some notable drawbacks. Accommodation: We booked two rooms, one of which had a mildew smell, and the other had stains on the furniture. However, the clerks were responsive and tried their best to address these issues promptly. Atmosphere: The hotel tends to host large groups, which meant a bustling atmosphere with frequent tour groups checking in and out. Dining Experience: There was a wide variety of breakfast options available, though the food itself was average in quality. Location: One aspect we found inconvenient was the hotel's location. While there were some decent restaurants within walking distance, we found ourselves spending most of our time in Oia, wishing we had chosen accommodation there or closer. Overall Impression: In summary, El Grecco offers a pleasant lobby and friendly reception staff. However, the issues with room conditions and the bustling nature of the hotel, combined with its location, left us feeling that it was an average choice for our stay in Santorini.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
E-Bike Experience in Naxos
E-Bike Experience in Naxos
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Magnificent Athens
Magnificent Athens
Athens

Our tour guide as wonderful! He was incredibly knowledgeable and did an excellent job of providing a comprehensive and engaging tour.

Quality of Experience
Guides, Drivers and Staff
Transport
The Island of Naxos
The Island of Naxos
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
The Island of Santorini - Private Tour
The Island of Santorini - Private Tour
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Morning Private Cruise
Catamaran Morning Private Cruise
Santorini

This excursion was undeniably one of the highlights of our trip! We enjoyed it so much, we added a sunset tour to our itinerary.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hara Solakaki

Italy 2024 - Family Trip
Italy | Jun 28 - Jul 11, 2024

Darcy
Darcy P.
Harrison, NJ | Reviewed on Jul 15, 2024
My wife and I just returned from thirteen days in Italy with our two kids, (ages 13 and 10) and had a trip that created memories for a lifetime. I can’t say enough about Cecilia and how great she was in designing a trip for a family who had never been to Italy before and making sure that our itinerary met our needs. She found us great hotels that were both convenient location wise but also rooms that were comfortable for the whole family. Cecilia was very responsive leading up to our trip... Read more

My wife and I just returned from thirteen days in Italy with our two kids, (ages 13 and 10) and had a trip that created memories for a lifetime.

I can’t say enough about Cecilia and how great she was in designing a trip for a family who had never been to Italy before and making sure that our itinerary met our needs. She found us great hotels that were both convenient location wise but also rooms that were comfortable for the whole family. Cecilia was very responsive leading up to our trip and made sure we were well educated on everything we needed to know before we left and provided us all of our necessary travel documents in one easy to use location that made our days travelling easy to follow. While on our trip Cecilia also made herself available for us to ask questions and was quick to respond if we weren’t sure if we were in a proper location for a tour or had a travel question as we moved from one place to the next.

We spent three days in Venice, three in Florence, four in Sorrento and ended with three days in Rome. Sorrento was the highlight destination for the whole family with our boat tour of the Amalfi Coast as our favourite day of the whole trip.

Thank you for everything Cecilia, your talent, your work and your dedication to our happiness is appreciated more than we can tell you!

Hotel Reviews
Hotel Ca' Marinella
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Paris
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Faro 3* Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL CECIL
ROME
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
MURANO, BURANO AND TORCELLO EXCURSION
MURANO, BURANO AND TORCELLO EXCURSION
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gondola Ride
Private Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Pizza and gelato making class
Pizza and gelato making class
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour Pisa and the leaning tower
Half day tour Pisa and the leaning tower
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery Tour
Accademia Gallery Tour
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Truffle hunting and tasting in Valdichiana
Truffle hunting and tasting in Valdichiana
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
GOLF CART TOUR ROME
GOLF CART TOUR ROME
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome - 2h Gladiator School
Rome - 2h Gladiator School
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cecilia Ventura
Cecilia
Cecilia Ventura
Local specialist in Rome | Replied on Jul 16, 2024

Hi Darcy!!✨

I am thrilled to hear that you and your family had a wonderful time in Italy and that you were satisfied with the travel arrangements and assistance provided. Your kind words truly mean a lot to me.

Customer satisfaction is always my top priority, and it is rewarding to know that my efforts made your trip enjoyable and memorable. I appreciate your positive feedback and am grateful for the opportunity to assist you.

Thank you once again for your trust and for taking the time to share your experience.
I look forward to helping you plan your future travels.

Ciao!🤗

Cecilia