Kimkim Trip Reviews

4.8
Based on 14,341 ratings
Read 14,341 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Sicily driving tour
Italy | May 26 - Jun 4, 2024

E
Estelle P.
Lima, OH | Reviewed on Jun 06, 2024
We had several drivers and guides on our May 24- June 4 Sicily trip Our hotels were very nice, especially the last hotel in Ortigia, Algila Charme Hotel, which was lovely, and our room was large and beautiful. We had 3 wine tastings. the wineries of Firriato-Baglio Sorica and Principi di Butera were personal and great, but we did not like the Gambino wine tasting on Etna. The Gambino winery was in a pretty setting, but obviously catered to bus groups and was very commercialized and many... Read more

We had several drivers and guides on our May 24- June 4 Sicily trip Our hotels were very nice, especially the last hotel in Ortigia, Algila Charme Hotel, which was lovely, and our room was large and beautiful. We had 3 wine tastings. the wineries of Firriato-Baglio Sorica and Principi di Butera were personal and great, but we did not like the Gambino wine tasting on Etna. The Gambino winery was in a pretty setting, but obviously catered to bus groups and was very commercialized and many tourists, We would suggest not to choose the Gambino winery again. There seemed to be other choices on Etna.
The cooking classes were nice, with just the 4 of us. I am stiil waiting for a recipe from our great cooking teacher in Ortiga, however.
The Palermo street food tour was done very well with just the 4 of us. However the Catania street food tour put us in a group of 10 people. I expected it would be just the 4 of us. I could not always hear the guide because it is a busy area and there were 10 in our group. So I would suggest you check the size of the group.
Overall, the trip was well planned for our requests. I would give it a 5 star.

Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Jun 13, 2024

Hello Estelle,
thank you so much for your review, I'm really pleased you had a lovely time.
I'm sorry the Gambino tour wasn't up to your expectations.
I'm really happy you enjoyed your activities and I hope to hear from you for your next trip to Italy!

A presto,
Moreno

An amazing trip…every detail was perfect.
France | May 8 - May 21, 2024

J
Jan F.
Bend, OR | Reviewed on Jun 06, 2024
We had an amazing trip thank to the skillful facilitation of Lise. She was alway open to the back and forth as we planned the perfect trip.
In Paris we had terrific guides (with the exception of Hugo on our food tour). Everything went off without a hitch.
Nice was also perfect. Sadly our cooking class was cancelled but we were promptly reimbursed. All other tours we amazing with our guides going above and beyond to assure a great experience. We have used Kim Kim for two other big trips...
Read more

We had an amazing trip thank to the skillful facilitation of Lise. She was alway open to the back and forth as we planned the perfect trip.
In Paris we had terrific guides (with the exception of Hugo on our food tour). Everything went off without a hitch.
Nice was also perfect. Sadly our cooking class was cancelled but we were promptly reimbursed. All other tours we amazing with our guides going above and beyond to assure a great experience. We have used Kim Kim for two other big trips and have been very happy but this was truly a trip to remember. Thank you.

Hotel Reviews
Hotel le Walt - Tour Eiffel
Paris

A great hotel. Well located, great comfortable rooms, very comfortable beds, nice breakfast and great support from the staff.

Authenticity & Character
Location
Very near the Eiffel Tower and a subway station.
Staff
Loved the breakfast room staff.
Cleanliness & Comfort
Rooms were very comfortable.
Villa Genesis
Menton

Such a beautiful hotel. A bit of a walk to the center but worth the extra effort. Rooms were lovely, beds comfortable, breakfasts very good and staff very attentive.

Authenticity & Character
Location
Staff
So helpful and attentive
Cleanliness & Comfort
Very comfortable rooms and beds
L'abeille Boutique Appartements
Nice

An amazing apt. So well located. A bit loud at night as it is an active neighborhood but the windows did a good job of keeping the noise out.

Authenticity & Character
Loved the little private garden.
Location
Staff
While we didn’t meet the staff there was a women who brought a continental breakfast each morning.
Cleanliness & Comfort
Activity Reviews
The Covered Passages of Paris
The Covered Passages of Paris
Paris

Full day of history and walking through these historic passages.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and enjoyable
Louvre Late Opening Private tour
Louvre Late Opening Private tour
Paris

Joanna was a great guide. Having a. Private tour of the Louvre was essential to really make this very large museum feel accessible.

Quality of Experience
Guides, Drivers and Staff
Vintage Paris and St Ouen Flea Market tour
Vintage Paris and St Ouen Flea Market tour
Paris

We loved this tour. The flea market is huge, having a guide really helped us focus on what we wanted to see.

Quality of Experience
Guides, Drivers and Staff
Visit of the Gardens & Villa Ephrussi de Rothschild
Visit of the Gardens & Villa Ephrussi de Rothschild
France

A location not to miss if you are in Nice. So beautiful and historic. Gardens were amazing

Quality of Experience
Guides, Drivers and Staff
Mikael took us to Villa France sur-mer after the Villa Such a special village.
Transport
Perfume creation workshop in Grasse
Perfume creation workshop in Grasse
France

We loved this experience. We learned so much about perfume and our own scent preferences.

Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Eze and La Turbie Tour Private Tour
Monaco, Eze and La Turbie Tour Private Tour
France

A wonderful day. Our guide was very attentive and knowledgeable. Really focused on the things we were interested in. It was a great day

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Replied on Jun 12, 2024
Bonjour Jan, Julie, Mark, and Jim, Thank you so much for your lovely review! I'm thrilled that your trip to Paris and the South of France was perfect. It’s wonderful to hear you loved the guides and tours, even with the minor hiccup with Hugo. I'm delighted that the hotels and experiences met your expectations, and I appreciate your understanding about the canceled cooking class and quick reimbursement. Your continued trust in KimKim means the world to me. It was such a pleasure planning... Read more

Bonjour Jan, Julie, Mark, and Jim,

Thank you so much for your lovely review! I'm thrilled that your trip to Paris and the South of France was perfect. It’s wonderful to hear you loved the guides and tours, even with the minor hiccup with Hugo. I'm delighted that the hotels and experiences met your expectations, and I appreciate your understanding about the canceled cooking class and quick reimbursement.

Your continued trust in KimKim means the world to me. It was such a pleasure planning this magical trip with you, and I can't wait to help with your future adventures!

I'm glad the hotels and experiences met your expectations, and I appreciate your understanding regarding the canceled cooking class and prompt reimbursement.

Thank you for your continued trust in KimKim. It was a pleasure planning this trip with you, and we look forward to assisting you with your future travels.

Sincerely,
Lise

We used Fei to plan half of our trip - Kyoto,...
Japan | May 16 - May 30, 2024

Lori
Lori B.
Seattle, WA | Reviewed on Jun 06, 2024
We used Fei to plan half of our trip - Kyoto, Kumano Kodo, and last day in Tokyo. The hotel in Kyoto was near the train stations which was fine but it would have been nice to be nearer to the historical areas such as Gion. The first day with the tour guide was good, difficult to get around all the school travelers. The second day, our agenda said we need to arrange our own transportation to the calligraphy class, tea ceremony, and cooking class and as we were making arrangement we got... Read more

We used Fei to plan half of our trip - Kyoto, Kumano Kodo, and last day in Tokyo. The hotel in Kyoto was near the train stations which was fine but it would have been nice to be nearer to the historical areas such as Gion. The first day with the tour guide was good, difficult to get around all the school travelers. The second day, our agenda said we need to arrange our own transportation to the calligraphy class, tea ceremony, and cooking class and as we were making arrangement we got notification that a driver was coming; it would have been nice to know this in advance before we spent time making arrangements. There was confusion when we arrived at the tea ceremony that we only had reservations for kimono rentals and not the tea ceremony. Not sure what happened and we tried to get a hold of Fei but only had chat as an option.

The Kumano Kudo schedule was not update with the arrangements made by the Kumano Kudo agency - when we arrived in Tanabe the agency was expecting us at 12:00 and we didn’t arrive till 4:00. This caused problems for the people who were picking us up and for the dinner. Also, by coming in late we didn’t get to hike that day. Returning from the Kumano Kudo trip, our train from Tanabe to Osaka and Osaka to Tokyo had 2.5 hours layovers - not enough time to do anything and we were able to catch an earlier train from Tanabe to Osaka but we didn’t have the information to change the Shinkansen tickets - we contacted Fei via chat (again, didn’t have any other means of communication) but didn’t hear back from her. We therefore had a long travel day and limited time in Tokyo to get dinner.

Our last day, we were supposed to go to the Ghibli Museum and when we arrived our tickets were scrutinized. We weren’t sure if we would be let in as the staff felt our tickets were forgeries. We again tried to contact Fei and the staff were asking for the contact person who booked our tickets and we had no information to provide them. After about 20 minutes, they allowed us to go in but they said they would be contacting you for the future.

Overall, we had a great trip but wish we had better communication with Fei or someone else that we could have requested immediate feedback.

Hotel Reviews
Kiyohime
Tanabe

They picked us up at the bus stop and took us to the house. They made amazing food, both dinner, breakfast, and bento box lunch!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was nice to have a traditional sleeping space.
Minshuku Chikatsuyu
Tanabe

Beautiful location by the river.

Authenticity & Character
Traditional sleeping mats
Location
Loved that it had an onsen after hiking.
Staff
Very helpful and had great food
Cleanliness & Comfort
Glad they had a washer and dryer as we were soaked by the rain.
Kawayu Midoriya

It was a nice location but with the rain the outside onsen flooded. The bathroom was rather dated.

Authenticity & Character
Bathroom was dated and there weren’t many amenities that a fee wasn’t charged.
Location
near the river and a bus stop
Staff
Cleanliness & Comfort
Shibuya Excel Hotel Tokyu
Tokyo

Very difficult to find using Google maps.

Authenticity & Character
Nothing traditional.
Location
Large hotel with a good view of Shibuya Crossing.
Staff
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA
Kyoto

Near the train station with good breakfast.

Authenticity & Character
Location
Good to be near the train station but nothing unique.
Staff
The staff weren’t very helpful when we asked if they could make a dinner reservation for us.
Cleanliness & Comfort
Typical large hotel
Activity Reviews
Half Day Arashiyama Cycling Experience
Half Day Arashiyama Cycling Experience
Kyoto

It was pretty crowded dodging visitors but we could get to locations quicker.

Quality of Experience
Guides, Drivers and Staff
Had a guide and driver
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Loved seeing the shrines and temples but very crowded.

Quality of Experience
Guides, Drivers and Staff
Great guide and driver
Transport
 Calligraphy Class
Calligraphy Class
Kyoto

We only had an hour and wish we had had more time.it seemed rushed.

Quality of Experience
Guides, Drivers and Staff
No guide but a driver picked us up and dropped us off.
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

There was confusion with our reservation but we they made sure we had the experience.

Quality of Experience
Liked understanding the process and the history.
Guides, Drivers and Staff
Just a driver
Transport
Kyoto Cooking Class
Kyoto Cooking Class
Kyoto

Loved the class and the instructions. They were able to modify the recipe/ingredients for my husband to have a gluten free option.

Quality of Experience
Guides, Drivers and Staff
No guide
Transport
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Jun 10, 2024

Dear Lori,

Greetings from Fei.Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience you experienced during your trip. It's important to us that your travel arrangements meet your expectations and we'll work to improve communication and coordination in the future. Your insights help us enhance our services for future travelers.

Wish you and your family happy life all the time.

Best regards from Asia,
Fei

The trip plan was great and provided so much ...
Slovenia | May 11 - May 30, 2024

C
Carol W.
Canada | Reviewed on Jun 06, 2024
The trip plan was great and provided so much information and connections through what’s app worked out so well. Everything was well organized and our local specialists Nicola & Sara were very helpful.
All of our guides and drivers were very good,
All of our accommodations were excellent and they provided delicious breakfasts!
We enjoyed driving through Slovenia and Istria.
Croatia didn’t disappoint with beautiful country coastline, islands and very friendly welcoming people.
We...
Read more

The trip plan was great and provided so much information and connections through what’s app worked out so well. Everything was well organized and our local specialists Nicola & Sara were very helpful.
All of our guides and drivers were very good,

All of our accommodations were excellent and they provided delicious breakfasts!
We enjoyed driving through Slovenia and Istria.
Croatia didn’t disappoint with beautiful country coastline, islands and very friendly welcoming people.
We think next time we’d like to come in the fall when n the weather and water might be warmer.
Thank you
Carol & Jim

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 04, 2024

Thank you so much for your lovely review! It was a great pleasure planning this trip with you and I hope you had a great time in Croatia and Slovenia. Our goal is to make every guest feel welcomed and taken care of in these two amazing countries and I hope you will visit us again! We wish you all the best and many new adventures in the future!

Very enjoyable week in Provence!
France | May 24 - May 30, 2024

David
David S.
San Jose, CA | Reviewed on Jun 06, 2024
Valentine did a great job in planning our visit. The two hotels she found for us were superb as was our tour guide in Marseille (Sebastian), and the cooking class with Yvan and Edward. We would say that the work done by Valentine exceeded our expectations. In addition, we really enjoyed Baux en Provence and especially St. Remy en Provence. Both towns were both scenic as well as culturally interesting. Due to an illness we were not able to do the bicycle tour in the Luberon, but I’m sure... Read more

Valentine did a great job in planning our visit. The two hotels she found for us were superb as was our tour guide in Marseille (Sebastian), and the cooking class with Yvan and Edward. We would say that the work done by Valentine exceeded our expectations. In addition, we really enjoyed Baux en Provence and especially St. Remy en Provence. Both towns were both scenic as well as culturally interesting. Due to an illness we were not able to do the bicycle tour in the Luberon, but I’m sure that would have been great fun. Valentine also helped us in both recommending restaurants as well as booking tables for us. This too made our trip more enjoyable and reduce any angst about restaurants. During our trip Valentine was mostly available and when she wasn’t able to respond quickly, her backup Mathilde was always there to answer questions and help with our visit. We would definitely use KimKim in the future. Thanks Valentine for a great time!

Hotel Reviews
Villa Saint Ange
Aix-en-Provence

This hotel was perfect in terms of location, facilities, room, etc. Couldn’t have been more enjoyable and comfortable. The staff were extremely professional and helpful. Great hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Book this hotel without hesitation. Only mistake we made was not booking a table at the hotel’s restaurant
Le Saint Remy 5*
St.-Remy-de-Provence

Right in the heart of St. Remy. The location couldn’t have been better. Everyone at the hotel were extremely friendly, professional and helpful. Our room was fantastic as well.

Authenticity & Character
Location
Everything to see and experience in St. Remy is within 10 minute walk of the hotel. Great location to do the Van Gogh walk to St. Paul’s Hospital.
Staff
Staff genuinely makes you feel welcome and went out of their way to ensure we had a very pleasant stay
Cleanliness & Comfort
Activity Reviews
Gourmet stopovers in Marseille
Gourmet stopovers in Marseille
France

Sebastian is the best! He clearly knew Marseille, its history and culture, and especially the wine and food tour we took with him. Great stops and met fabulous people along the way. Highly recommend touring with Sebastian

Quality of Experience
The shops he took us to were first rate and the merchants most welcoming.
Guides, Drivers and Staff
Baux de Provence Castle & Quarries  of Lights (Combined ticket)
Baux de Provence Castle & Quarries of Lights (Combined ticket)
France

We had lunch and an enjoyable experience in Baux de Provence. Unfortunately I became ill and we never got to the Quarries of Lights but everyone at the hotel and in Baux told us that it was a great experience. Next time….

Quality of Experience
Cooking Class & more in St Remy de Provence
Cooking Class & more in St Remy de Provence
Saint-Rémy-de-Provence

Fantastic experience with Edward and Yvan. The visits to the olive oil producer, goat farm, butcher and vegetable shops were all informative and most enjoyable. Yvan is a terrific cook and very good teacher. Learned a lot and ate well!

Quality of Experience
Guides, Drivers and Staff
Transport
24/7 assistance in case of emergency
24/7 assistance in case of emergency
France

Fortunately there were no emergencies, but we did have contact with Valentine and Mathilda during our visit. They always responded quickly and were helpful.

Quality of Experience
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 08, 2024

Bonjour David,
Thank you so much for your kind review!
It was a real pleasure to organize your relaxing getaway to Provence and select great charming hotels & activities that will live long in your memory.
Have a lovely Summer and see you soon in Europe,
"à bientôt"
Valentine

15 day Norway excursion
Norway | May 21 - Jun 4, 2024

Betty
Betty M.
Newark, NJ | Reviewed on Jun 05, 2024
Kristiina did a great job planning our 15 day itinerary! She was attentive to our personal interests, likes and dislikes.
Fenne also did a wonderful job booking all the tours, excursions, hotels, and modes of transportation. Two of the four hotels we stayed at could have been nicer however, the room at one of the hotels had the loveliest view of any place we’ve ever stayed in all of our travels. Everything worked like clockwork without a problem. Julia was our 24 hour contact while traveling...
Read more

Kristiina did a great job planning our 15 day itinerary! She was attentive to our personal interests, likes and dislikes.
Fenne also did a wonderful job booking all the tours, excursions, hotels, and modes of transportation. Two of the four hotels we stayed at could have been nicer however, the room at one of the hotels had the loveliest view of any place we’ve ever stayed in all of our travels. Everything worked like clockwork without a problem. Julia was our 24 hour contact while traveling in Norway. We only needed to use her assistance once and she immediately took care of the issue.
We spent several days in Oslo. What a beautiful city! We then flew to Alesund, a lovely small city along the coast where we took excursions to Geirangerfjord (breathtaking), an e-bike tour, and a bus tour of surrounding islands. We then flew to Bergen where we did a guided kayak tour, a guided tour along the fjords including a boat trip down Hardangerfjord (magnificent). We then took a lovely ferry ride to Stavanger where we hiked to Pulpits Rock one day and went on a fjord RIB Safari. A relaxing train ride back to Oslo then gave us the final day to visit the Kon-Tiki and Fram museums which were wonderful.
All of the cities were very walkable and easy to navigate.
The Norwegian people couldn’t have been nicer. Very friendly and helpful.

Hotel Reviews
Clarion Hotel The Hub
Oslo

Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Ålesund
Ålesund

Great location. On the water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zander K Hotel
Bergen

Dark and tired looking. Not a great location. Poor view from room. Looking at a big office type building not far from our window. Eating area very dark. The walls were black.

Authenticity & Character
Rugs were old and worn. Eating area dark.
Location
Staff
Cleanliness & Comfort
Scandic Stavanger City
Stavanger

Not a great location. Our room looked out on an alley type road with nondescript buildings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Oslo private tour
Oslo private tour
Oslo

Our guide was great!

Quality of Experience
Art Nouveau city bike in Ålesund
Art Nouveau city bike in Ålesund
Ålesund

Our guide was friendly. We rode out of the city to an adjoining island which was lovely. From the Art Nouveau name of the tour we thought we’d be learning about the architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
No transport was involved
Fjordcruise Ålesund - Geiranger (Return)
Fjordcruise Ålesund - Geiranger (Return)
Norway

We were on a boat with a group of other people who had park service guides. The guides gave interesting commentary about the surroundings which made the ride more interesting .

Quality of Experience
Guides, Drivers and Staff
Transport
Ålesund – Sightseeing and Viking saga islands
Ålesund – Sightseeing and Viking saga islands
Ålesund

Leisurely bus tour around the surrounding islands with visit to a church and lighthouse.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Kayaktour Bergen
Guided Kayaktour Bergen
Bergen

Leisurely kayaking around low lying islands. Nothing strenuous. Guide was friendly and informative. Lunch was very good. One of the local fisherman cooked up a fresh fish meal. Yum!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Hardangerfjord Tour: Voss Gondol & Mt. Hanguren Panorama
Private Hardangerfjord Tour: Voss Gondol & Mt. Hanguren Panorama
Norway

Our guide Arne was great!! He even brought a drone. Stopped at a few waterfalls. One was spectacular. The fjord trip was great. Gorgeous scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike to Pulpit Rock Preikestolen
Guided Hike to Pulpit Rock Preikestolen
Stavanger

Our guide was super nice and engaging. Unfortunately, we couldn’t see anything as it was foggy the whole time. But we got some good exercise.

Quality of Experience
Guides, Drivers and Staff
Transport
Lysefjord RIB Safari from Stavanger
Lysefjord RIB Safari from Stavanger
Stavanger

Enjoyable. A bit jolting at times. Got to see Pulpit Rock from the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristiina Taukul

Trip of a Lifetime!
Greece | May 16 - May 30, 2024

K
Kristen M.
Manhattan, NY | Reviewed on Jun 05, 2024
I honestly cannot think of enough wonderful things to say both about our local specialist, Chris and the company as a whole. From the beginning stages of planning all the way up until the end, everything was smooth and seamless. Chris was extremely knowledgeable and very easy to speak with and always prompt with his responses. The trip was tailored perfectly to our likes/interests. It's truly hard to pinpoint a specific 'favorite' from the trip, as there were so many great moments. If I had... Read more

I honestly cannot think of enough wonderful things to say both about our local specialist, Chris and the company as a whole. From the beginning stages of planning all the way up until the end, everything was smooth and seamless. Chris was extremely knowledgeable and very easy to speak with and always prompt with his responses. The trip was tailored perfectly to our likes/interests. It's truly hard to pinpoint a specific 'favorite' from the trip, as there were so many great moments. If I had to choose a few, I'd say the cooking class in Vamos is an absolute must. The atmosphere was so unique, the food delicious and the instructor, Mrs. Koula was very warm and inviting. Another highlight was the Jeep Safari from Rethymno to Prevali beach. It was so enjoyable to go 'off the beaten path' to smaller villages in the mountains and to a very private, beautiful beach. Dionysus, our guide, was a lot of fun and had great information to share with us!
All of our accommodations were centrally located, which was so great as we ended up walking most everywhere. Speaking of walking......we did A LOT of that but I wouldn't have wanted it any other way as it took us to some places that we likely wouldn't have ended up at otherwise. All of the tour guides we had were exceptional; very knowledgeable and friendly. The preset transfers were convenient and very prompt. All of the extra recommendations given by the company (restaurants, neighborhoods, sights, etc) were an added bonus.
Overall, I cannot recommend this company enough! If you're thinking about planning a trip, don't hesitate to reach out to them!!

Hotel Reviews
Plaka Hotel Athens
Athens

Excellent location

Authenticity & Character
quaint hotel with lots of character
Location
within walking distance of so many great things
Staff
The gal that comes around at breakfast every morning to see how things are going and if we need any assistance was wonderful!
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

very well kept boutique hotel!

Authenticity & Character
modern hotel; large balcony on the waterfront
Location
within walking distance of the old port and many restaurants/gift shops
Staff
very friendly staff - eager to assist with any questions
Cleanliness & Comfort
Very clean and comfortable
Rimondi Boutique Hotels
Rethymno

This hotel was wonderfully located. So quaint and quiet.

Authenticity & Character
super cute and very unique floor plan - loved having our own rooftop deck!
Location
great location in the heart of the 'old' town
Staff
The woman that assisted with breakfast every morning always had a smile on her face and was very friendly.
Cleanliness & Comfort
very tidy
Olive Green
Heraklion

we literally only slept here so I can't speak to much about the hotel. It was sufficient for what was needed.

Authenticity & Character
Location
Staff
we only interacted with the gal at the front desk but she was very short with us and not real friendly
Cleanliness & Comfort
Alta Vista Suites
Santorini

Hotel was very unique, cave-like hotel. Took a bit to adjust to the very little natural light, however, really loved the quirkiness of it!

Authenticity & Character
very authentic; cave-like
Location
within walking distance of many shops and restaurants; view from the hotel was incredible!!
Staff
Eduardo was EXCELLENT! Never stops moving and extremely pleasant and helfpul
Cleanliness & Comfort
Activity Reviews
Cooking Class in Apokoronas
Cooking Class in Apokoronas
Chania

The uniqueness of this class was incredible. The setting was located in an old Olive Mill. The cook was very warm and inviting. The food - SCRUMPTIOUS!!

Quality of Experience
Food
very authentic and the flavors were out of this world!
Guides, Drivers and Staff
Transport
the promptness of the drivers was perfect!
Private Preveli Beach Jeep Excursion from Rethymno
Private Preveli Beach Jeep Excursion from Rethymno
Rethymno

going 'off the beaten path' was so interesting - getting to see what life is like in small villages in the mountains was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Dionysus was so much fun and extremely knowledgeable
Transport
Local specialist: Chris Leontopoulos

Our trip to Sicily was terrific. The drivers ...
Italy | May 26 - Jun 4, 2024

Martine
Martine B.
Willow Grove, PA | Reviewed on Jun 05, 2024
Our trip to Sicily was terrific. The drivers were very punctual and the guides were pleasant and very knowledgeable. We loved our walking tour of Palermo with Donilla. Montreale and the Palatine Chapel were awe inspiring. Learning about Sicilian street food as we ate our way through the market was such fun. We enjoyed our cous cous cooking class followed by a delicious lunch and wine tasting at the wine resort in Trapani. The ruins at Agrigento and in Siracusa were excellently and thoroughly... Read more

Our trip to Sicily was terrific. The drivers were very punctual and the guides were pleasant and very knowledgeable. We loved our walking tour of Palermo with Donilla. Montreale and the Palatine Chapel were awe inspiring. Learning about Sicilian street food as we ate our way through the market was such fun. We enjoyed our cous cous cooking class followed by a delicious lunch and wine tasting at the wine resort in Trapani. The ruins at Agrigento and in Siracusa were excellently and thoroughly explained by our guides. It was interesting to compare the street food in Campania to that of Palermo- both yummy in their own way. The hotel in Agrigento and the one in Ortigia were exceptional. Our hotel in Palermo could benefit from some renovation but the location could not have been better. We gave our cooking class in Ortigia an A+. A great meal and an excellent chef. Noto was a pleasant surprise in terms of architecture. Our jeep ride to Mt. Etna with the very affable Giuseppe provided the perfect ending to our tour. The only “miss’ was the Gambino winery which was very commercial and not up to the standards of our 2 other winery experiences. All in all, a super vacation. Hats off to Melanie for her planning and assistance!

Hotel Reviews
Hotel Principe di Villafranca
Palermo

Great location, helpful staff, needs a bit of updating

Authenticity & Character
Location
Across from the Theater
Staff
Cleanliness & Comfort
Hotel baglio della Luna
Valle dei Templi, Agrigento

A beautiful spot, gorgeous gardens, nice rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Siracusa

Excellent location, gorgeous room, very helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Palermo
Guided Tour of Palermo
Palermo

Donilla was an excellent guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Monreale
Visit Monreale
Italy

Awe inspiring

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour in Valley of the Temples
Private tour in Valley of the Temples
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Sicilian Cooking Class + Wine Tasting
Sicilian Cooking Class + Wine Tasting
Palermo
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting
Wine tasting
Agrigento
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Syracuse - Ortigia food tour and baroque tour
Guided Tour of Syracuse - Ortigia food tour and baroque tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Village of Noto
Village of Noto
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Etna Jeep excursion
Etna Jeep excursion
Italy
Quality of Experience
Guides, Drivers and Staff
Giuseppe was an excellent driver and guide!
Transport
Catania's Fish market tour
Catania's Fish market tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Jun 13, 2024

Hi Martine,
thank you so much for such a lovely review! Melanie told me she had been in touch with you and your friends before your trip, I'm happy we didn't fail your expectations and you had a fantastic trip by the sound of it and also by the photos you kindly posted, thank you!

Me and Melanie look forward to hearing from you for your next trip to Italy!

Thanks again!
Moreno, Melanie and the booking team!

Our trip was wonderful and perfectly planned ...
Greece | May 16 - May 30, 2024

G
gmbc32
Chicago, IL | Reviewed on Jun 05, 2024
Our trip was wonderful and perfectly planned and executed by this company. I would recommend them to everyone. All of the tours were personal and our tour guides were exceptional with immense knowledge. We loved the cooking lesson in Vamos, the jeep tour excursion in Rethmyno, and the sea kayaking in Santorini. We probably enjoyed Chania the best with all the beautiful architecture, history, terrific fresh food, and our place to stay was beautiful. All of our hotels were within walking... Read more

Our trip was wonderful and perfectly planned and executed by this company. I would recommend them to everyone. All of the tours were personal and our tour guides were exceptional with immense knowledge. We loved the cooking lesson in Vamos, the jeep tour excursion in Rethmyno, and the sea kayaking in Santorini. We probably enjoyed Chania the best with all the beautiful architecture, history, terrific fresh food, and our place to stay was beautiful. All of our hotels were within walking distance of everything we wanted to see. AND we did a lot of walking and climbing!!! Also, our transfers and tour guides were always very prompt! It was probably a once in a lifetime vacation for me, as I'm 73, but I don't think we missed anything!

Hotel Reviews
Olive Green
Heraklion

Not a bad place to stay for a night. The street noise was pretty loud and the receptionist was not too friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaka Hotel Athens
Athens

perfect place to stay, close to innumerable restaurants and the acropolis and the museum. great breakfast, too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

Beautiful hotel and close to everything we wanted to see and do. Terrific breakfast. The lady that came around during breakfast was very helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimondi Boutique Hotels
Rethymno

Very nice hotel in a great location. Room was very nice with a juliet balcony and our own private balcony for relaxation. Food was wonderful and the waitress was very accomodating and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alta Vista Suites
Santorini

A very unusual hotel with a cavelike room. Eduardo worked so hard carrying our suitcases up and down stairs. He went out of the way to help us and brought us our breakfast every day. It was close to everything, but not a lot of walking traffic in front of us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

wonderful tour with a very knowledgeable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania

Areagna( the princess) was full of information. We enjoyed all the history and architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Chania
Greece

Our transfer was right on time and had a lot of information along the drive

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class in Apokoronas
Cooking Class in Apokoronas
Chania

This was one of the best experiences we had during the trip. Maria was very interesting and made it a hands on class. The food was terrific and the site was great too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rethymno Food Tour
Rethymno Food Tour
Rethymno

Vincent was a good tour guide, although it was an English tour, three of the people and he spoke French most of the time. The last restaurant was a surprise. We wouldn't have ever found it by ourselves. Very good food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Preveli Beach Jeep Excursion from Rethymno
Private Preveli Beach Jeep Excursion from Rethymno
Rethymno

This was one of our favorite tours. Dionysis (sp?) was great with a lot of information about all the local agriculture, and wildlife. We had some great picture stops, and the restaurant for our meal was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece

My goodness ! I didn't know one person could retain as much knowledge as Lena. She was the best tour guide we had, and didn't waste any time. Her enthusiasm showed!

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Sea Kayak tour
Santorini Sea Kayak tour
Santorini

Adonis and his crew were very good at helping all of us. The sea was not calm, but they were very watchful. We would recommend this to all ages. I am 73, and I enjoyed it. The lunch was good at the beach, too

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

We had a local tour guide that was involved in all of the processes we saw. The wine tour was great and she personally knew a lot about each wine. The tomato farm was great with 5 different ways to enjoy the fruit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

This is our first experience with KimKim. Ale...
France | May 10 - May 15, 2024

R
Rajesh B.
Laurel, VA | Reviewed on Jun 05, 2024
This is our first experience with KimKim. Alexis is the best !! He helped us from the beginning and guided us throughout the planning process. He built a custom itinerary to match our schedule and time. The transportation between the airport and the hotel was terrific. The guides in Paris ( Biba and Carols) are outstanding. We truly enjoyed walking tours; the tour in London with Chris was one of the best. Accommodation in Paris was excellent. We had a bitter experience with the Royal... Read more

This is our first experience with KimKim. Alexis is the best !! He helped us from the beginning and guided us throughout the planning process. He built a custom itinerary to match our schedule and time. The transportation between the airport and the hotel was terrific. The guides in Paris ( Biba and Carols) are outstanding. We truly enjoyed walking tours; the tour in London with Chris was one of the best. Accommodation in Paris was excellent. We had a bitter experience with the Royal National Hotel in London during both stays. I reached out to Alexis before our 2nd stay at the National Hotel, and he managed to upgrade our room, but the upgraded room also has issues. The only benefit of staying at Royal National is the location. The hotel is on the street, and the rooms don't have AC. So, we had to keep our windows open, but the loud traffic noise did not let us sleep.

Hotel Reviews
Royal National Hotel
London

One of the worst hotels I ever stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Lorette—Astotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
St-Germain Pastry & Chocolate Tour (Group Tour/3Hours)
St-Germain Pastry & Chocolate Tour (Group Tour/3Hours)
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Half-Day Self Guided Tour including Transportation from Paris (Self Guided/4Hours)
Palace of Versailles Half-Day Self Guided Tour including Transportation from Paris (Self Guided/4Hours)
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alexis Encinas
Alexis
Alexis Encinas
Local specialist in Marseille | Replied on Jun 07, 2024

Hi Rajesh,
Thank you for choosing us, we also want to thank for being a great traveller!
We are sorry about your experience at the Royal National Hotel but we are happy that you guys enjoyed our guides and partners!
I also want to say that I thoroughly enjoyed your attitude before during and after the trip! You are a real pleasure to work with as well.
sincerely, do take care and stay in touch!
Bastien & the whole team at Serenji Travel

I had the best trip of my life thanks to Mela...
Italy | May 24 - May 29, 2024

C
Cynthia S.
the United Arab Emirates | Reviewed on Jun 05, 2024
I had the best trip of my life thanks to Melanie. She guided my mom and I from A to Z to completely immerse us in Roman culture. She was very flexible with Zoom and answering our questions. She has lots of experience! We went to Rome for 5 days and a day trip to Florence! Read more

I had the best trip of my life thanks to Melanie. She guided my mom and I from A to Z to completely immerse us in Roman culture. She was very flexible with Zoom and answering our questions. She has lots of experience!

We went to Rome for 5 days and a day trip to Florence!

Activity Reviews
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Duomo skywalk
Duomo skywalk
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2024

Hello Cynthia,

thank you so much for your lovely review! It has been a pleasure booking this special trip for you and your Mum and I know you made some lovely memories together!
I'm so pleased you got to visit Florence too!

I look forward to your next trip to Italy and to my part of the world. Do stay in touch!

A presto,
Melanie

Excellent itinerary from KimKim
Peru | May 15 - Jun 1, 2024

Bernadette
Bernadette M.
Ireland | Reviewed on Jun 05, 2024
We had a fabulous holiday in Peru. Very happy with the service provided by KimKim and I would definitely recommend them to others considering this trip. Our guides, accommodation and drivers were excellent on the whole and we felt the itinerary was very well planned out. Read more

We had a fabulous holiday in Peru. Very happy with the service provided by KimKim and I would definitely recommend them to others considering this trip. Our guides, accommodation and drivers were excellent on the whole and we felt the itinerary was very well planned out.

Hotel Reviews
Lima 18 Boutique
Miraflores

Fantastic hotel. Lovely room, with lots of storage space and a very comfortable bed. Breakfast was one of the best we’ve had travelling through Ecuador and Peru over 6 weeks!

Authenticity & Character
Location
Close enough to the centre but in a quiet area so we got plenty of sleep!
Staff
Cleanliness & Comfort
Los Portales Cusco
Cusco

Lovely stay in the centre of Cusco. Surprisingly quiet in our room although we were at the front of the hotel. Food was good and staff were all very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acolpacha - Tambo Boutique
Arequipa

Fabulous hotel! A little walk from the centre but the advantage was that it was very peaceful. Staff were very nice and we would have to give a special thank you to Juan in the bar/restaurant. He was one of the most helpful members of staff we came across during our 6 week South American adventure! Our room was really lovely. Very comfortable bed, good shower, lots of space for our belongings, no noise from neighbouring rooms, stutters made it nice and dark at night and we really slept well. Lunch and dinner in the restaurant were excellent and great value. Our experience at breakfast was a little haphazard but I think it was down to the inexperience of the staff and the language barrier. Food quality was not a problem, just trying to communicate simple needs like toast and butter!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casa de Mamayachi
Arequipa

Fabulous peaceful location and the view from the garden was stunning! Rooms were clean and the beds were very comfortable. We slept really well. The gentleman at Reception was very helpful and spoke good English. We found the public areas very cold, but our bedroom was warm. Food was not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Puno
Puno

Absolutely beautiful hotel. Staff, room, food all 10 out of 10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba

Stunning location and decor. Food was absolutely wonderful. Our room was really comfortable and all the staff were very kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

We enjoyed our stay here. Lovely room overlooking the river at the back of e hotel. The staff were all friendly. Breakfast was adequate and the evening meal (included with our booking) was very tasty. Right in the centre of Aguas Calientes so handy location wise I don’t think you could ask for more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Short Inca Trail: Ollantaytambo to Wiñaywayna
The Short Inca Trail: Ollantaytambo to Wiñaywayna
Peru

Wow! This was one tough climb! I knew it was going to be a challenge, but nothing can quite prepare you for the ascent over the first few hours. Glad I did it for the sense of achievement, but it’s definitely something people need to give serious thought to before signing up for it! For me, this was the only way to see the view from the Sun Gate ( I now know it’s possible to do this again from Machu Picchu site) and to be honest, the view of the site was not as mind blowing as I had expected. It was so sunny and so far away that I couldn’t really appreciate it. If I had the choice now, I would have skipped the 1 Day Trail and just walked to the Sun Gate from Machu Picchu.

Quality of Experience
Guides, Drivers and Staff
Transport
The Short Inca Trail: Morning at Machu Picchu
The Short Inca Trail: Morning at Machu Picchu
Aguas Calientes/ Machu Picchu

Loved our visit to Machu Picchu. It’s one of the most fabulous places on earth! Nothing can prepare you for the experience of standing there with all the magnificent mountain peaks around you.

Quality of Experience
Guides, Drivers and Staff
Must sees in Lima
Must sees in Lima
Lima

We enjoyed our visit to the Larco Museum and it was worthwhile having a walk in the historic centre. I don’t think there would have been any advantage in staying any longer in Lima. One full day was enough to see the essentials.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking city tour in Arequipa
Walking city tour in Arequipa
Arequipa

Beautiful city. We loved wandering about here and the Monastery of St Catherine was superb!

Quality of Experience
Guides, Drivers and Staff
Transport
The Condor’s Cross View Point
The Condor’s Cross View Point
Colca Canyon

Stunning scenery and great to see the Condors flying.

Quality of Experience
Guides, Drivers and Staff
Transport
From {{start_location}} to {{end_location}} via  Salinas and Aguada Blanca National Reserve
From {{start_location}} to {{end_location}} via Salinas and Aguada Blanca National Reserve
Peru

Long journey but the scenery was lovely. The visit to the hot springs was the least enjoyable part of our holiday in Peru.

Sailing in Lake Titicaca: Taquile, Luquina & the Uros floating Islands
Sailing in Lake Titicaca: Taquile, Luquina & the Uros floating Islands
Puno

One of my favourite days! The Uros Islands was great, but Taquile was even better. Stunning place!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pass by Pisac Market & an Andean camelid Farms
Pass by Pisac Market & an Andean camelid Farms
Sacred Valley

Nice to see the Camelids all together, although the tapestries were by far the most interesting thing at the location. Pisac was fabulous. Really enjoyed the stop there and would happily visit again if we had the opportunity.

Quality of Experience
Guides, Drivers and Staff
Transport
Soft hike from Pachar to Ollantaytambo
Soft hike from Pachar to Ollantaytambo
Sacred Valley

Loved this day. The walk was very pleasant and Ollantaytambo was really interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Sacred Valley

Very interesting activity! We both enjoyed it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maras Salt Ponds
Maras Salt Ponds
Sacred Valley

Fascinating place. Our guide made it very interesting and we appreciated his knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Unu
Lunch at Unu
Sacred Valley

Lunch was magnificent! One of the tastiest and varied meals we had in Peru. Highly recommend it to others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Jun 12, 2024
Hi Bernadette 🎉
What a great trip you planned through South America, and we are glad your trusted Peruvian Soul and Kimkim for your Adventure in Peru. ✈️ We loved all your pictures, especially the ones in Machu Picchu. Christian did such a great job, and he was happy to know you had a memorable experience as well. Thanks for taking the time to leave such a detailed review; it truly helps us improve.
Congratulation again on completing the short Inca trail! Regarding, the hike to sungate...
Read more

Hi Bernadette 🎉
What a great trip you planned through South America, and we are glad your trusted Peruvian Soul and Kimkim for your Adventure in Peru. ✈️ We loved all your pictures, especially the ones in Machu Picchu. Christian did such a great job, and he was happy to know you had a memorable experience as well. Thanks for taking the time to leave such a detailed review; it truly helps us improve.
Congratulation again on completing the short Inca trail! Regarding, the hike to sungate from Machu Picchu Citadel, we wish it was available before, but it was something inaugurated recentely 💪🏽, probably in response to similar feedback, giving more travelers the chance to get those amazing views. 🤗
Thanks again for your time, it was a pleasure to craft this trip for you and your husband!
Best regards from Peru

Fabulous trip!
Argentina | May 28 - Jun 4, 2024

Sandra
Sandra T.
Newark, NJ | Reviewed on Jun 05, 2024
We had a wonderful experience with our tour and Emilia was wonderful helping and suggesting ideas on the way. Argentina is a beautiful country, lots to see and experience.
Emilia made arrangements to meet us, which was very kind.
Read more

We had a wonderful experience with our tour and Emilia was wonderful helping and suggesting ideas on the way. Argentina is a beautiful country, lots to see and experience.
Emilia made arrangements to meet us, which was very kind.

Hotel Reviews
Mine Hotel Boutique
Buenos Aires

Our hotel was the Ben’s hotel not Mine Hotel Boutique and we loved it. Such a European flare. Location was perfect. All staff were friendly and helpful.

Authenticity & Character
European flare
Location
With walking distance to shopping and wonderful restaurants
Staff
So friendly and helpful with information, organizing taxis, suggestions for restaurants.
Cleanliness & Comfort
It was clean and comfortable
Casa Lila Bed & Breakfast
Mendoza

Another lovely place to stay. Very comfortable and unique, European flare. Loved all the special decorating touches. Close to shopping and lovely restaurants. Staff and owner very friendly, and the dog Violet, very helpful with suggestions, making tea, and having conversations.

Authenticity & Character
So comfortable and relaxing
Location
Near stores and redtaurants
Staff
Lovely friendly staff. Made delicious breakfasts and helped find specific places
Cleanliness & Comfort
Very clean and comfortable
Local specialist: Emilia Do Campo
Emilia
Emilia Do Campo
Local specialist in Buenos Aires | Replied on Jun 11, 2024

Hi Sandra and John!
Thank you very much for this beautiful message 🧡
It is a pleasure for me to receive passengers like you, so predisposed, grateful and with so much joy and desire to enjoy.

As I told you personally, I always wait for you to discover another region of our beautiful country!

Faraway Adventure, Disparate and Conflicting Requirements? Not a Problem!!!
Australia | May 14 - Jun 3, 2024

Neil
Neil J.
San Jose, CA | Reviewed on Jun 05, 2024
When you go on a trip to a faraway place it is great to be able to have someone working close to the locale to put together various tours, tickets, lodging, transportation options and a well thought out agenda that meets your needs. Even more important, especially when there are so many different vendors and moving pieces, is that when something goes wrong - and inevitably something *will* go wrong - there is someone who is quick, responsive, kind, caring and capable to manage things and... Read more

When you go on a trip to a faraway place it is great to be able to have someone working close to the locale to put together various tours, tickets, lodging, transportation options and a well thought out agenda that meets your needs. Even more important, especially when there are so many different vendors and moving pieces, is that when something goes wrong - and inevitably something *will* go wrong - there is someone who is quick, responsive, kind, caring and capable to manage things and smooth out those bumps. This was very much the case working with Vicky on our Australia trip. We were traveling with a diverse group of 4 people: myself, my wife, our 28yo son who is on the autistic spectrum and my 85yo mother who is 85yo! We were travelling to Oz for our niece's wedding and wanted to work up a tour of major attractions on the East Coast around that given that once you're there, you had best stick around and check out the wonders of the place. Vicky worked with us to build up a trip plan with sufficient activity for our son, sufficient rest days for my mother and sufficient highlights for us all to remember. She connected us with private and small group tours all with excellent guides and she set up comfortable accommodations throughout. She was also mindful of our budgetary limitations and worked with us once we arrived to tweak, adjust and troubleshoot as necessary. The bumps were few but when they happened, they were quickly resolved, and the entire trip has provided a lifetime of memories for us all. I found kimkim/vio through an internet search and Vicky through random assignment, but I do feel like I won the lottery on the whole experience.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 05, 2024

Hi Neil,
Thank you so much for taking the time to share your detailed review. I'm thrilled to hear that your trip to Australia was a memorable experience for you and your family.
It was a pleasure working with you to create an itinerary that everyone enjoyed. I am delighted that the tours, accommodations, and overall trip plan met your expectations and that you found the guides to be of high quality.
Thank you for entrusting me with such a special occasion, and I’m honored to have been a part of creating lasting memories for your family.
Warmest regards,
Vicky

Fantastic vacation in Australia
Australia | May 23 - Jun 3, 2024

Deepak
Deepak S.
India | Reviewed on Jun 05, 2024
We had a fantastic summer vacation to Aus - covering Sydney, Cairns and Melbourne. Paula from Kim Kim was exceptional in helping our family chart out an iterenery and gave us suggestions and inputs to mix it up for the whole family as it was our first trip to Australia and we did not want to miss anything big in these cities. Our hotels, local guides for all our daily trips were super nice and well experienced about the places and local details to make each day memorable for us. I... Read more

We had a fantastic summer vacation to Aus - covering Sydney, Cairns and Melbourne.

Paula from Kim Kim was exceptional in helping our family chart out an iterenery and gave us suggestions and inputs to mix it up for the whole family as it was our first trip to Australia and we did not want to miss anything big in these cities.

Our hotels, local guides for all our daily trips were super nice and well experienced about the places and local details to make each day memorable for us. I would highly recomend Paula and Kim Kim for anyone to plan your next holiday and i am sure we will go back to them whenever we can.

Deepak

Hotel Reviews
Vibe Hotel
Sydney

Centrally located in Sydney

Authenticity & Character
Location
Close to the Sydney Harbour and centrally located in the CBD area.
Staff
Cleanliness & Comfort
Bay Village Tropical Retreat & Apartments
Cairns, QLD

Centrally located, Clean, friendly staff. However a bit outdated in terms of modern amenities - like good Wifi / Power outlets in the room. No elevator in the property to move heavy luggage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Batman's Hill On Collins
Melbourne, VIC

Centrally located in CBD area of Melbourne. Cross to the tram lines. Very close to the South Cross Railway station as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Must do if your in Sydney first time.

Quality of Experience
Guides, Drivers and Staff
Transport
Harbor Experience Cruise
Harbor Experience Cruise
Sydney

A quick way to experience the Sydney Opera house, Downtown Buildings, Harbour Bridge for some awesome photos

Quality of Experience
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney

Must do activity in Sydney if your on your first trip and have a few hours. The views of the city were amazing. The briefing and start of activity takes some time but later you realise that for the safety of everyone it was needed. You can pick the day time or night time climb depending on weather and how you want to see the views.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This was a laid back trip to view the Blue Mountain and the amazing views with some small walks / hikes that you can do. Not a packed agenda .

Quality of Experience
Food
The Lunch at Boiler House was a very good meal.
Guides, Drivers and Staff
Full Day Cruise - Snorkel Great Barrier Reef
Full Day Cruise - Snorkel Great Barrier Reef
Australia

Super day trip to either Snorkel or go Diving to experience the GBR. Worth the day for the amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
The staff on the boat were extremely good, equipment was top notch.
Transport
 Full-Day Daintree Rainforest Tour & 4WD Adventure
Full-Day Daintree Rainforest Tour & 4WD Adventure
Cairns

A good day trip to experience the Tropical forrests of Cairns. Walks, views and some sighting of the birds and crocs in the area was a nice touch. The trip was a easy day trip for those to like nature.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

Amazing drive on the Ocean Road. Quant small towns to stop for views and food made up for a good day spent outdoors.

Quality of Experience
Food
Guides, Drivers and Staff
Our Guide Fred from Oceana Tours was outstanding and made the long drive so much fun by sharing his own experiences and wit.
Transport
Full Day Puffing Billy Steam Train and Australian Wildlife -
Full Day Puffing Billy Steam Train and Australian Wildlife -
Melbourne

Was a fun trip for kids. The Puffing train ride had good views and worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jun 05, 2024

G'day Deepak & Ayshwarya,

Thank you so much for taking the time to write such a wonderful review. I'm so happy to hear that you and your family had a wonderful experience with us, and I look forward to planning your next vacation. Keep in touch!

Kind Regards,
Paula

Eucador
Ecuador | May 18 - May 30, 2024

M
Madhu K.
Dallas, TX | Reviewed on Jun 05, 2024
We had a great time in Eucador (Quito, Amazon rainforest, Galapagos Islands) and the experience with KimKim was amazing. We had a guide all the time helping us with activities, travel and communication. I would highly recommend KimKim.
The only thing we did not like was the overnight bus journey to Cuyabeno which was very stressful.. We were expecting the bus to be little more comfortable (like a luxury sleeper bus). We did not have any sleep all through the night and the quality of the...
Read more

We had a great time in Eucador (Quito, Amazon rainforest, Galapagos Islands) and the experience with KimKim was amazing. We had a guide all the time helping us with activities, travel and communication. I would highly recommend KimKim.
The only thing we did not like was the overnight bus journey to Cuyabeno which was very stressful.. We were expecting the bus to be little more comfortable (like a luxury sleeper bus). We did not have any sleep all through the night and the quality of the seats were bad.

Hotel Reviews
Jamu Lodge
Quito

We had an amazing time at Jamu lodge. Our guide Adrian was very good and punctual. All the meals served were very healthy. Our Suite was beautiful and comfortable. Truly, a memorable stay at Jamu lodge. The only thing I would have loved to have was having a fan in the Suite as it is very humid in the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Hotel experience was decent. Breakfast was good. Lucia served fresh fruit juice everyday explaining the benefits of the fruit which was very nice experience. Hotel is in the middle of Old Town. Short walk to Basilica and other interesting spots around. Very authentic and Spanish inspired location. Only negative is the Hotel does not have an elevator,, so it is little hard to carry big luggage up the stairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room is a bit small and hotel does not have an elevator.
Hotel Fiesta
Puerto Ayora

This is a nice hotel with a decent breakfast. Near to many restaurants, and the Pier where you can see wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 05, 2024
Dear Madhu, Thank you so much for your valuable words on your incredible trip to Ecuador and the Galapagos Islands. We are really happy to know you enjoy the activities and accommodation we prepared especially for you and your family. I really appreciate your feedback that contributes to improving our services and can guarantee memorable moments for our travelers. Once again thank you so much for choosing KimKim for your trip to Ecuador and the Galapagos Islands, and we hope you can return... Read more

Dear Madhu,

Thank you so much for your valuable words on your incredible trip to Ecuador and the Galapagos Islands. We are really happy to know you enjoy the activities and accommodation we prepared especially for you and your family. I really appreciate your feedback that contributes to improving our services and can guarantee memorable moments for our travelers.

Once again thank you so much for choosing KimKim for your trip to Ecuador and the Galapagos Islands, and we hope you can return in the future since there are still incredible sites to visit.

Best wishes from the Middle of the World,
Alvaro

OMG!! What an amazing experience this was!!!...
Morocco | May 6 - May 15, 2024

Prajakta
Prajakta R.
Canada | Reviewed on Jun 05, 2024
OMG!! What an amazing experience this was!!!
The trip was actually planned by me as a surprise for my husband. he was not told of the destination he was going to and I wanted to wow him with the overall experience. Sharron and her team went above and beyond to ensure That experience was truly remarkable.
to top that up we were guided by our amazing guide…. ‎Sallam from Morocco immersions Was very caring as well as very knowledgable.
Morocco has a country in itself was very surprisingly... Read more

OMG!! What an amazing experience this was!!!
The trip was actually planned by me as a surprise for my husband. he was not told of the destination he was going to and I wanted to wow him with the overall experience. Sharron and her team went above and beyond to ensure That experience was truly remarkable.
to top that up we were guided by our amazing guide…. ‎Sallam from Morocco immersions Was very caring as well as very knowledgable.

Morocco has a country in itself was very surprisingly diverse. Rich history, diverse landscapes, amazing and organic food, intriguing lifestyle, warm people….. Coupled with a well curated itinerary, and flawless execution by Kim Kim and their team.
I would highly recommend Morocco as a destination. I was so pleasantly surprised.

I would also recommend Kim Kim as the insured that the trip was catered to our liking.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jun 17, 2024

Hi Praj,

Thanks for the awesome review! We are so happy that you had such an amazing experience (especially since it was several years in the making)!

We look forward to welcoming you back to Morocco in the future to experience more of Morocco's natural wonders, warmth, and hospitality! In the meantime, keep in touch!!

Thanks,
Sharon, Sallam, and the rest of the Morocco Immersion family

Wonderful trip arranged by KimKim to Central and North Vietnam.
Vietnam | May 3 - May 10, 2024

Jennifer
Jennifer S.
Florence-Graham, CA | Reviewed on Jun 04, 2024
We had a wonderful trip to Central and North Vietnam. Originally we planned on two days in Ho Chi Minh City but due to a traveling companion’s illness we missed the first two days of our trip. Kim Kim was very helpful in rearranging our itinerary so that we could fly into DaNang and start the trip from that point. Kim Kim even got us a few refunds on some of our missed activities. Our two days in Hoi An were delightful. Our guide David Hau was fantastic. He went over and beyond in... Read more

We had a wonderful trip to Central and North Vietnam. Originally we planned on two days in Ho Chi Minh City but due to a traveling companion’s illness we missed the first two days of our trip. Kim Kim was very helpful in rearranging our itinerary so that we could fly into DaNang and start the trip from that point. Kim Kim even got us a few refunds on some of our missed activities.

Our two days in Hoi An were delightful. Our guide David Hau was fantastic. He went over and beyond in arranging for pick up of an item left on the plane. Can’t thank him enough.

Halong Bay was also a must see.

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jun 07, 2024
Dear Jennifer, I believe you had been back home safe and sound! Thank you so much for your kind review! We're thrilled to hear that you had a wonderful trip to Central and North Vietnam despite the initial hiccup. We're glad that Kim Kim could assist in rearranging your itinerary and securing refunds for some of the missed activities. It's fantastic to know that your time in Hoi An was delightful and that David Hau provided exceptional service, especially in retrieving your item from the... Read more

Dear Jennifer,

I believe you had been back home safe and sound!

Thank you so much for your kind review! We're thrilled to hear that you had a wonderful trip to Central and North Vietnam despite the initial hiccup. We're glad that Kim Kim could assist in rearranging your itinerary and securing refunds for some of the missed activities. It's fantastic to know that your time in Hoi An was delightful and that David Hau provided exceptional service, especially in retrieving your item from the plane. Halong Bay truly is a must-see, and we're happy you enjoyed it.

We hope to welcome you on another adventure soon!

Wish you all the best,
Dat

Italy and Greece Honeymoon
Italy | May 14 - May 25, 2024

N
Nagevid L.
Newark, NJ | Reviewed on Jun 04, 2024
We worked with Thanos to plan our honeymoon to Greece and Italy. We had the best experience! He considered all our wants and needs in having a relaxed, but adventurous honeymoon. All the hotels were perfect and travel went smoothly. All drivers and pickups were on time. Our excursions were amazing. His itinerary was very clear and organized. I could not imagine having to do this without him after planning a wedding. Would absolutely recommend kimkim! Read more

We worked with Thanos to plan our honeymoon to Greece and Italy. We had the best experience! He considered all our wants and needs in having a relaxed, but adventurous honeymoon. All the hotels were perfect and travel went smoothly. All drivers and pickups were on time. Our excursions were amazing. His itinerary was very clear and organized. I could not imagine having to do this without him after planning a wedding. Would absolutely recommend kimkim!

Activity Reviews
Capri Boat Tour
Capri Boat Tour
Italy

Matteo was great! It was just me and my husband for our trip and we were greeted at the dock and told which boat would be ours. We headed over to capri and Matteo pointed out all the things to see along the coast. The water was extra bumpy that day so he adjusted our trip to make it more enjoyable! He gave us the option of what we wanted to do, but we decided to take his advice as he is the expert and were very glad we did! we had plenty of time in capri and were able to see some of the grottos!

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Day Cruise
Naxos Day Cruise
Naxos

We loved this boating experience! There were about five groups of people and it was super comfortable! The staff was extremely friendly and made sure we had everything we needed throughout the day! They served us homemade lunch and had plenty of drink options from soda to wine and beer. They went above and beyond when they found out if was my birthday and made a little cake. The water was amazing and they provided snorkeling gear for everyone if you wanted!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Amalfi Coast: Amalfi, Positano & Ravello from Sorrento
Amalfi Coast: Amalfi, Positano & Ravello from Sorrento
Italy

This was a great way to see the whole Amalfi coast. We loved staying in Sorrento, but wanted to see the other towns and this was a great way to do so. Our guide was so informative and talked to us the whole drive pointing out different landmarks! She took us on two tours that were included with the trip and made lunch recommendations for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Wine Roads
Santorini Wine Roads
Santorini

Our guide Hercules was super knowledgable! I felt like we got a great over view of the three wineries and really got to experience all the different options of wine. Our guide made us all feel comfortable and got all the different groups interacting with each other which was a nice touch!

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

Apollo was our guide and wow can't recommend this enough! We were stuffed by the end of this! We felt like we tried every food there was to try and it was all amazing. He was super informative and made us comfortable throughout the whole day! He had so many tricks for navigating the Acropolis to deal with the crowds and heat which we really appreciated

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Thanos Nikopoulos

Magical Morocco for 8 days - 4 Stars
Morocco | May 26 - Jun 2, 2024

Chandani
Chandani R.
Pearl River, NY | Reviewed on Jun 04, 2024
We traveled to Morocco for 8 days. The trip was mostly memorable, cultural, and we did spent a lot of time in the private car with our driver, Karim, who was very knowledgeable and well respected wherever we went. I recommend KimKim overall for the planning. We had two your guides - one in Fes, and one in Marrakesh. I think I would have liked to see more of the Modern Morrocco instead of the older medinas, but overall, it was great. Read more

We traveled to Morocco for 8 days. The trip was mostly memorable, cultural, and we did spent a lot of time in the private car with our driver, Karim, who was very knowledgeable and well respected wherever we went. I recommend KimKim overall for the planning. We had two your guides - one in Fes, and one in Marrakesh. I think I would have liked to see more of the Modern Morrocco instead of the older medinas, but overall, it was great.

Hotel Reviews
Hotel Dar Mounir
Chefchaouen

Good sized room, but difficult to navigate with luggage.

Authenticity & Character
Outlets and Breakfast
Location
Staff
Cleanliness & Comfort
The bathroom was dark and dim and not draining well.
Tiziri Luxury Camp
Merzouga

This was a special experience. The overall location was good in the sahara desert in the Sand Dunes. Getting there was hard a long 7.5 hour drive for one night. The tent itself was equipped with running water, toilet, two beds, and a fan and lights and outlets to charge your appliances. I did also have wifi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was a bit dusty and the vegetarian options for dinner were lackluster.
Riad Salam Fes
Fes

Gorgeous Riad.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

The Hotel Room was subpar (there was dust, bugs, and flies everywhere) and not enough space for two luggage bags to be opened on the floor, but the outdoor experience of the hotel was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I dont reccomend this hotel.
Elegancia Riad Boutique & SPA
Marrakech

This was a beautiful riad with a pool, amenities, and overall great character and ambience. The hotel room was small but semi luxe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

I didn't care to see the ruins, it was a very far drive, but I understand why we saw it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

This was such a long journey and we were tired. Our driver karim made sure to make several stops along the way and we felt well rested once we arrived.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

It was 100 degrees outside, so we tried to avoid the heat, stayed hydrated, and made the most of our location and ventured to modern marrakesh and old marrakesh,

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

Overall our tour guide was very nice, well natured, and eager to show us her culture. We were exposed to many foods, and overall, I would have expected a different kind of tour, but I would not recommend it again. Perhaps a cooking class would have been more fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jun 08, 2024

Hi Chandani,

Thank you for your review!

We're thrilled to hear that your trip to Morocco was memorable and culturally enriching. It's great to know that Karim, our driver, enhanced your experience with his knowledge and respect. We appreciate your feedback about wanting to see more of modern Morocco and will keep this in mind for future planning. We're glad you enjoyed your time with us and look forward to helping you plan your next adventure!

Regards,
Abdel