Kimkim Trip Reviews

I want to say a big thanks to Tomaz's time and effort in planning my Switzerland trip. The trip was what we wanted and you made it possible while we work and not able to plan an itinerary. Tomaz has made very good recommendations to my hotel and activities. He attended to all my requests and patient with my constant adjustment to the itinerary. Thank you once again!

Activity Review

Paragliding

Switzerland

The staff were early for the appointment and extremely thoughtful. They knew we were not dressed warm enough for the activity and readily loan us shoe and bottom. This was the highlight of my entire trip! Highly recommended!

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Cartagena was great. We wanted an exotic getaway (without the kids) and since we did not have a lot of time to research and plan, we decided to use KimKim. Our local specialist, Wendy was very easy to work with. We discussed our plans initially over a call then everything else was handled via messages. Wendy was very responsive to our needs regarding our itinerary and settled on a 5 day trip that was a great mix of down time and exploration/tour time. A day or two before our trip we got all the contact details we needed. We were picked up the the airport and later at the hotel for various outings. We never once was left wondering what was happening or felt unsafe.

Our city guide Roberto and snorkelling/nature guide Philipe Louis were awesome - not pushy, providing lots of fun conversation and information. Dean our local coordinator was always reachable whenever we had questions. In our 5 days, we did a city walking tour, a drum safari/workshop, a trip to the market and a full day at the Rosario islands. We felt we were able to get in touch with a more local side of Cartagena. Something most tourist would not experience. All in all, a very memorable trip. Thanks to everyone involved!!

Norway and the Lofoten Islands have been a lifetime dream trip of mine and Meree was able to deliver. From designing my trip to being support when in Norway, it went above and beyond my expectations and I can't wait to book my next trip!

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the transfer to the airport proceeded on time using a similar chat system with the local staffs in charge.
・The two-step system from reservation to payment is easy to understand, and the cancellation system is also clarified.

★Detailed reasons for choosing Kim Kim Tour
・Hotel selection was close to the trailhead, in the center of the downtown area, etc. The location was good and the concierge staff was solid.
・Local staffs with driver who met us at the site, exchanged money, pre-flight check-in, and reserved seats for the flight
・My big trouble: Even when the window glass was broken due to strong winds at the EL Chalten hotel, the chat system with the local staff in charge responded smoothly.

Hotel Reviews

Two Hotel Buenos Aires

Buenos Aires

Location is very good, Easy to go around a city sight seeing, and one more good point is late check out system until 14;00 pm.

Authenticity & Character

late check out system until 14;00 pm.

Location

Very good!

Staff

Vey kind & English speaking

Cleanliness & Comfort

Good

Kapenke Hotel

El Calafate

Location is good, Staff is so kind, English speaking

Authenticity & Character

good

Location

Staff

Kind & English speaking

Cleanliness & Comfort

Good

Hotel Kalenshen El Chalten (NO USAR)

El Chalten

Location is good, Staff is so kind, English speaking

Authenticity & Character

Good

Location

Good

Staff

Good

Cleanliness & Comfort

Good

Activity Reviews

Nativo Experience

El Calafate

All of attendee is Spanish speaking, however Driver gave me detail explanation about Patagonia history to only me in English.

Quality of Experience

Good

Food

Excellent

Guides, Drivers and Staff

Very good

Transport

Good

Perito Moreno Glacier Excursion 🗻

El Calafate

Amazing experience in my life,

Quality of Experience

Excellent

Guides, Drivers and Staff

Good

Transport

Good

Nautical Safari

El Calafate

Excellent

Quality of Experience

GOod

Guides, Drivers and Staff

Good

Transport

Good

Nuria made booking an expansive trip across 3 different areas of Costa Rica very easy. She provided various tour and hotel options and stayed reasonably within the budget we had initially discussed. Overall 10/10 would recommend!

Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his help and guidance in planning our trip. Everything went smoothly and it was a great experience!
Elizabeth Irwin

The entire 15 day itinerary was absolutely perfect for what we wanted to do in CR. Bryan and the rest of the staff at Serendipity Tours deserve kudos for all their hard work and expertise that they showed. Everyone was prompt at answering questions we had and if there were any issues that arose they were dealt with swiftly.

The drivers we had were great, arrived on time (usually early) and never made us feel rushed if there was something we wanted to see or do along the route. It was kind of them to bring water for us if we needed it during the drive. They truly went out of their way, were super polite and very professional. They really were ALL excellent.

Our many tour guides and tours were exceptional especially for our age group. The tours were varied (cruise, hikes, float and coffee tour and night walk) and educational. They all had such a vast amount of knowledge of the plant and wild life of Costa Rica. They all continue their education by taking courses to keep up their expertise. They were all very well mannered and always arrived on time.

Our accommodations were really nice (except for one).

Hotel Presidente had a beautiful rooftop patio and our room was clean and spacious.

Arenal Manoa and Hot Springs was magical, the view outside our cottage of the volcano, soaking in the hot springs, great wood fired pizza and foot massage by the bubbling river, all such wonderful memories.

Casitas Tenorio was so very special. Being so rustic and tucked in the mountains, we saw many animals and birds from the outdoor terrace while having breakfast. We enjoyed the tour of the farm and the staff was very friendly and helpful. Improvements could be made with the breakfast and the bed linens.

Senda Monteverde Hotel was magnificent. Such a beautiful view from high up on the cliff. We were very well treated, love the free snacks and alcohol in the fridge and the hot water bottles in the bed at night. We were glad we were in NUMBER ONE bungalow. It was very close to the dining room and check in. Many bungalows needed a driver to drive them up to it because of the steepness.

Hotel San Bada was a disappointment unfortunately. The check in experience by a very rude employee was disappointing. There was some error made where instead of 3 nights booked it was 2 nights. The employee was so rude and literally left it up to us to figure it out. Serendipity Tours was very good with resolving the problem. Also, our room had a very moldy, musty smell. We mentioned it to housekeeping and they tried to unsuccessfully resolve it. That smell got into some of our clothes as well. The hotel did not offer to move rooms. I would NOT recommend this hotel. It is in much need of renovation and repair. The elevator floor was broken and the rusty balcony railing needed painting. Having said that, the location is great, very close to the Park. And the rest of the staff was kind and helpful.

Hotel Buena Vista was wonderful and great location. Great staff, amazing breakfast and spectacular view. Our room was really nice and modern, well kept and clean. I would definitely recommend it.

I hope these comments are helpful for future visitors to lovely Costa Rica.

Pura Vida,
Vera and Doug Smith

Hotel Reviews

Hotel Presidente San Jose City Center

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casitas Tenorio

Upala, Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Senda Monteverde Hotel

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel San Bada Resort & Spa

Manuel Antonio

Authenticity & Character

Location

Staff

One front desk employee was rude and not helpful at all. The other two front desk staff were helpful and courteous. The cleaning staff was very good.

Cleanliness & Comfort

The room had a smell that seem to be difficult to resolve. However the room was clean.

Buena Vista Chic Hotel

Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Sloth Observation - Day or Night Walk

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Peñas Blancas River Nature Float (La Fortuna area)

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Very long pick up process

Rio Celeste & Tenorio Volcano Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Reserve Guided Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Sukia Nighttime Nature Walk

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Damas Island Boat Tour

Manuel Antonio

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Manuel Antonio National Park

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Fantastic experience. Jackeline was extremely helpful in setting our itinerary. Her hotel choices were perfect for us. It made for a truly amazing trip. Travel from cotopaxi/the hot springs to the incredible wildlife in the galapagos was well coordinated with all our guides (who we all top notch). This trip will be hard to top.

Hotel Reviews

Boutique Hotel Cultura Manor

Quito

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Termas de Papallacta

Papallacta

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ikala Galapagos Hotel

Puerto Ayora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Casa de Marita

Puerto Villamil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Palma Polo Club

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Adventure Continues - Hiking Day at Cotopaxi National Park, departing from Quito

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Los Tuneles - Afternoon speedboat to Puerto Ayora (Santa Cruz)

Ecuador

Best snorkeling ive ever done

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking the Sierra Negra Volcano

Ecuador

Blown away by the magnitude of this volcano

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Athens Mythology tour was fabulous, our guide was so engaging and a brilliant story teller. The hotel in Athens was very cosy and service very friendly. The weather was perfect for a City tour but got somewhat colder in Santorini! Angela worked hard to rearrange trips taking account of weather conditions and we were able to participate in and enjoy all. Santorini was beautiful but one should be aware that during February most restaurants are closed and there is a lot of construction work ongoing. However this did not dampen our enjoyment; the two open establishments were superb! We had a very comfortable cave on Santorini with a superb view. Will be using Kimkim again!

Charlotte did an amazing job building an itinerary of all the places and tours we were interested in doing. We added and changed ideas a couple times and came up with a fantastic trip.
Every transfer, hotel, and tour, went exactly as planned. We had absolutely no issues or problems occur.
I would not hesitate to highly recommend using KimKim. We were more than happy with how our trip went.

My trip was back in August and I’m sorry that this review has taken so long to write, but the fact that I am writing it now is a testament to how truly wonderful Sarah is and how much gratitude I feel towards her for designing an amazing itinerary and also giving us a ton of support throughout the whole trip.

First, since this was post pandemic last august, airlines were just a complete disaster and unfortunately our situation was no different. We had delays AND cancelled flights in both directions which of course messes with your itinerary. While no one likes to be in that situation, having Sarah as our contact made everything run so much more smoothly and made me feel so much better. Every time something did not go according to plan I would shoot her a text and miraculously everything would get resolved. She immediately adjusted our itinerary to make sure we didn’t miss the things that were important to us. Because she had paid such close attention to what I told her I wanted, I didn’t even have to ask her! She just understood. I had another incident where I hurt my back and had to cancel one of the tours we had booked at the last minute and Sarah immediately found me an alternative that would suit us better at no extra charge. She really goes above and beyond and solves problems instantly!

Now the trip itself was just magic. I wish I could go back. I’ve never seen water so blue, and the people were lovely, and the history is rich and the food is just spectacular!! I was pretty ignorant about Croatian food and wine but that was a real shame because every dinner was fantastic and I really fell in love with the white wine. This was my ideal vacation because Croatia truly allows you to have any kind of trip you desire. There are beaches, boats, natural parks with gorgeous hiking and views, cities, cool architecture, history, wine country, Michelin star restaurants and the list just goes on.

This beautiful country should absolutely be on your bucket list and I think I will be back many times. Sarah is the perfect person to guide you through it. She knows every region and every activity and she’s incredibly competent, responsive and just an overall people person! Thank you so much for your support Sarah!

I was always intimidated by the concept of trip planning. But kimkim is the best tool I have found so far.
I can adjust my schedule and to-dos based on my pace. And the "self-guided tour" information on this site is very helpful on the days I don't want to book a tour, and allows me to wander around the city with some ideas in my head.

Did have some trouble adjusting the number of guests during booking cuz one of the people ended up not coming. But Yuri my appointed travel specialist in kimkim was able to change that for me very quickly.

A five-star experience!

From start to finish, Ravi and his team were totally professional and gave an excellent service. Six of us were on the tour that Ravi organised for us and the itinerary was varied and perfectly adapted to meet with our requests. A lovely combination of visiting famous sites with getting to know the cities and visiting local craftsmen. The minibus was comfortable and our driver was kind and considerate, always making sure the bus was spotlessly clean in the morning and that the cool box was full of bottles of water. Our guides in each city were interesting and incredibly knowledgeable; we leant so much from these men and appreciated their humour and friendliness. The hotels were clearly well chosen - clean, boutique style places that were well run with polite and helpful staff. Unfortunately, we suffered some ill health during our visit, but Ravi and his team went out of their way to make sure they were comfortable and made arrangements for them to travel on to meet the rest of the group when they were fit and well.
I will certainly be using KimKim for my next holiday in India!

Hotel Reviews

Devi Bhawan

Jodhpur, Rajasthan

Spacious, clean rooms in beautiful, lush gardens. The pool area was perfect for relaxing and the food was delicious.

Authenticity & Character

The beautifully decorate rooms and the lush, verdant gardens

Location

Staff

Cleanliness & Comfort

Hotel Udman Ferns N Petals

New Delhi, Delhi

Helpful staff, clean comfortable rooms. Excellent breakfasts

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dera Rawatsar

Jaipur

Such friendly and helpful staff. A hotel full of character and charm. A varied dinner menu and excellent breakfasts.

Authenticity & Character

Location

It is in the centre of town - perfect for exploring the markets but quite noisy at night

Staff

Cleanliness & Comfort

Chandelao Garh

Jodhpur, Rajasthan

What a treat - this hotel in the middle of nowhere was quiet and clean with beautiful outside sitting areas and a lovely pool. A co-operative is part of the set up where women make beautiful bags from offcuts of cotton which they profit from by selling. As well as sewing, they spend an hour each day leaning to read and write. because of the location, you have to eat in the hotel - the choice was limited but delicious.

Authenticity & Character

Location

off the beaten track

Staff

Cleanliness & Comfort

Kotra Haveli

Udaipur, Rajasthan

The rooms were quite small and the bathrooms could have done with a bit of updating. The beds were very comfortable. The rooftop restaurant was a bit soulless and breakfast was disappointing. However, the food we ate in the evening was delicious.

Authenticity & Character

It felt a bit sad - could do with some sprucing up

Location

Great location in the heart of the old town. Can only be reached by rickshaw and the little streets were hazardous with traffic

Staff

The chef was absolutely charming

Cleanliness & Comfort

Activity Reviews

Rajasthani Folk Dance Cultural Evening

Udaipur

Such fun. Great atmosphere. It was lovely to see some traditional Indian entertainment

Quality of Experience

Guides, Drivers and Staff

Old Delhi Sightseeing

Delhi

The Red Fort was stunning to look at and our visits to the temples was made so much more enjoyable because of the amazing knowledge of our guide. We got to learn so much about Indian religion, culture and history.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Delhi Sightseeing

Delhi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Delhi - Food Walk

Delhi

Lovely to be taste authentic street food that you knew was safe to eat!

Quality of Experience

Guides, Drivers and Staff

Transport

New Delhi Sightseeing

Delhi

Really enjoyed the trip to the house where Gandhi spent his last days. Fascinating insight into the Indian marriage system from our lovely guide

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Heritage Walk through Lodhi Garden

Delhi

A time for some peace and tranquillity

Quality of Experience

Guides, Drivers and Staff

Transport

Delhi - Jaipur

Jaipur

It's a long journey and the jeep safari was a real disappointment

Quality of Experience

Food

Guides, Drivers and Staff

A guide who knew what he was talking about on the jeep safari - he hadn't got a clue

Transport

Jaipur Sightseeing Tour Including Nahargarh Fort

Jaipur

The fort was amazing, and again, our guide was superb

Quality of Experience

Guides, Drivers and Staff

Transport

Jaipur - Jodhpur (5-6 hrs drive)

Jodhpur

It's a long journey - but it has to be done. You wouldn't really describe it as amazing because it isn't. BUT, it's made as comfortable as possible by being in a very comfortable minibus

Transport

Tour of Mehrangarh Fort and Jaswant Thada

Jodhpur

Another brilliant guide, another fascinating day

Quality of Experience

Food

The street food we tasted was delicious

Guides, Drivers and Staff

Transport

Udaipur Sightseeing

Udaipur

Perhaps I was a little bit cultured out by the time we got here; but the palace was interesting to see and I loved the boat trip out to the island. Enjoyed seeing the artisan painters.

Quality of Experience

Guides, Drivers and Staff

Transport

I think that the best review for any travel company is related to how they support travellers during unexpected disruptions. We were stuck in the Kruger area, missing a flight because roads were flooded. We still hoped to make it for a few days up to Victoria Falls. The KimKim team worked with us through WhatsAp messages to reroute our travel so we could still enjoy the falls and the Zambezi. Thank you for making this such an easy and wonderful trip!

Rita did such an amazing job planning, coordinating, and making last second changes as needed. She really listened to what we wanted to do and delivered. I had such a great experience with this platform that I am booking another trip!

Activity Reviews

Introduction to Portuguese Wines

Porto

Ryan was beyond educational and a lot of fun. We really enjoyed our time tasting and learning about Portuguese wines.

Quality of Experience

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Nelson was a great tour guide. He knows about the history of Portugal and a lot about the wine. He catered the tour to our needs and brought us to an amazing winery on a farm with this amazing home cooked local meal.

Quality of Experience

Guides, Drivers and Staff

Transport

Sintra Heritage Hike: Hidden Secrets

Portugal

Paulo our guide was great. He challenged us and made sure the group did not fall behind. He packed an amazing lunch and even lent us extra windbreakers when we got cold. He went out of his way to take us along the coast on the way home.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We thank Stephen, William and Celina for organising a wonderful holiday for us in Scotland. The attention to detail was outstanding particularly given it was the winter season when many venues are closed. Nothing was too much trouble and always available and keeping in touch. We had a sensational time staying at terrific hotels often wonderfully located in the country, and made many happy memories out in the Scottish Highlands. A lovely outdoor adventure... favourite spot is Applecross!!! We could imagine the Vikings landing there from the sea.

Super thanks from Anne and Bill

We had the most amazing time in Ecuador. We spent 2 weeks there and were able to see so much more than if we had attempted to plan this ourselves. The tours, guides, hotels and transports were all perfectly coordinated and made the trip stress free for us! Linda really put the most spectacular trip together!!! 10/10 recommend for anyone!!

Hotel Reviews

Casa Joaquín

Quito

Everything was great about our stay here! We had 3 seperate stays here between our time in the Amazon and Galapagos and each time was great! They were very accomodating with some very early departures and late arrivals, and the coffee and breakfast was delicious!!

Authenticity & Character

Location

Close to a variety of restaurants and a short taxi or transport to the cable car and/or old town.

Staff

Cleanliness & Comfort

Sacha Lodge Yasuní

Quito

Everything about this place is wonderful! The location, guides, daily excursions and food were spectacular!

Authenticity & Character

Location

Really amazing how deep in the jungle we were!

Staff

Cleanliness & Comfort

La Isla Hotel

Puerto Ayora

Great place and staff! Perfect location to restaurants and shops, with a beautiful roof top view of both the city and ocean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Laguna Galapagos

Puerto Villamil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quito City Tour

Ecuador

There is so much to learn and experience in Quito and we never would've been able to do that without this city tour! Cristian was so knowledgeable and fun to hang out with! My husband and I are more the outdoorsy nature type and not hugely interested in history but we both really enjoyed this tour! From the middle of the world, and then to old town with an incredible chocolate tasting, there's so much to take in with the city and we're both really glad we had this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the "Middle of the World"

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Flight to Coca, Transfer to rainforest lodge & Night walk

Ecuador

Sacha lodge is such an incredible place! The transfer was stress free and very organised, the guides are so knowledgeable and the food is delicious!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kapok Tower & Canopy Walk

Yasuni National Park

The towers and canopy walk were incredible. I'm afraid of heights and definitely had to push myself out of my comfort zone but it was sooo worth it! The view is spectacular and your able to see more birds than from the ground.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Parrot Clay Lick & Forest Walks

Yasuni National Park

Everything about our stay at Sacha was amazing! The parrots are very cool to watch and walking through the forest is an incredible experience. Every day was we're able to see something different!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Last rainforest activities, Transfer to Coca & Flight to Quito

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz

Ecuador

All of our transfers were seamless and stress less! Astrid was waiting for us at the airport and got us through to our transport smoothly! Then we had an incredible time visiting the huge tortoises in the highlands and visiting the Darwin research station. Astrid was an absolute joy to be with and was incredibly knowledgeable on everything Galapagos!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to the Charles Darwin Research Station

Puerto Ayora

Astrid was incredibly knowledgeable and we learnt so much from her. Not only that but also really fun to hang out with and incredibly sweet!

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to an uninhabited island

Ecuador

So many animals to enjoy and experience! The walk was great for watching birds and iguanas and then the snorkel is so refreshing afterwards!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Snorkel at Los Túneles

Ecuador

Such a wonderful place to visit! Our guide was great and was able to find sea horses during our snorkel! Los Tuneles is incredibly beautiful both during our walk and then our snorkel.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking & Snorkeling at Las Tintoreras

Ecuador

We had so much fun Kayaking, especially with sea lions! The water is so clear, and the snorkel afterwards was on the clearest water we had experienced yet! Such a wonderful time!!

Quality of Experience

Guides, Drivers and Staff

Transport

Chris was incredible. We wound up calling him our deus ex machina because he was always there and responsive if we had any questions or issues. This was our first time using a travel agent and we'll never do it any other way. Chris listened to what we were looking for in our trip to Greece and created a plan that we then read through and adjusted if we wanted to. We were met at each airport by a driver holding a sign with my name on it. We visited many ancient sites and he arranged private guides at each one. When we flew on an internal flight, the boarding passes magically showed up on my phone. When we had a late flight leaving Rhodes, we were about to ask the hotel for a late checkout, only to find that Chris had already arranged it for us. Every day had suggestions for what we might want to do as well as restaurant suggestions. We even met him (and his kids!) for dinner. We can go on, but he made this a truly wonderful and memorable trip.

PS I have no idea what Kimkim did other than set us up with Chris. He was amazing.

All of our guides were wonderful. We were impressed with how knowledgeable all the guides were. Marilu told us so much about the history of Sicily and took us on an interesting and varied walk around the old town of Palermo. And then met us again the next day to explain the incredible cathedral of Montreale. Claudio took us through the Valley of the Temples and explained each temple and the history of the Greeks and Romans in Agrigento. In Catania, Margherita was delayed due to unforeseen traffic conditions so she sent her friend, Angela to meet us at our hotel at the specified time. Angela was great. She took us to the Bellini Gardens and told us about their history. Then we met up with Margherita who condensed a lot of history into the next 3 hours while walking around Catania. We saw cathedrals, gardens, the market, streets of the old town and even stopped for coffee at a historic coffee shop.

All of our drivers showed up when they were expected and got us to the next location on time. Each of them made sure we met up with our host contact or the hotel where we were staying.

Our tour of the Amalfi coast with Antonio was amazing. He stopped several times for us to get pictures and took some of us as well. Lunch at Le Bonta del Capo was amazing! Picking lemons with the chef, making the limoncello, the wonderful meal and the limoncello at the end were among the most memorable experiences of our travels.

We couldn't have asked for more.

Hotel Review

Hedoné Design Experience B&B

Agrigento

Barbara met us on the street and directed us to the B&B which was hard to find. She gave us information about the town and offered to drive us to the Valley of the Temples the next morning for our early tour. She served us breakfast each morning with wonderful Italian pastries, jams, and spreads. She was more than gracious. The room had a view of the valley of the temples below and the sea in the distance. We would have enjoyed the balcony if it had been warmer, but we chose to travel in the winter.

Authenticity & Character

I don't know how to answer this question.

Location

Staff

Barbara was absolutely wonderful.

Cleanliness & Comfort

Air from the heater blew directly on the bed when it was on. I solved this problem by hanging the decorative bed cover over the top bar above the bed. I would have appreciated a light blanket as the duvet is too much for me. I have this problem in all hotels that use duvets.

Activity Reviews

Palermo Private Walking Tour

Palermo

Valley of the Temples Tour

Palermo

Catania Tour - City Highlights Walk

Italy

Catania: Food & Folklore

Catania

Full Day Tour: Positano, Amalfi & Ravello

Italy

Limoncello Tour & Tasting

Amalfi Coast

We can’t say enough good things about our trip! Ana was great at every step - from planning, to pre-departure, to questions and check ins along the way. We had a great mix of activities and saw and learned things we never would have on our own. We can’t wait to book with Ana again!