Kimkim Trip Reviews

4.8
Based on 14,733 ratings
Read 14,733 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A wonderful trip to Cambodia. A really great ...
Cambodia | Dec 18 - Dec 31, 2022

A
Alison H.
United Kingdom | Reviewed on Jan 07, 2023
A wonderful trip to Cambodia. A really great itinerary was planned before hand which went very smoothly. The choices and timings of itinerary were well suited for my friend and I. The guides and drivers were all very kind and helpful. They were also knowledgeable and enthusiastic. A really great trip which made for a lovely experience and memories, with highlights such as the Angkor temples and beach time at Koh Rong Samloem island. Many thanks for an excellent trip. Read more

A wonderful trip to Cambodia. A really great itinerary was planned before hand which went very smoothly. The choices and timings of itinerary were well suited for my friend and I. The guides and drivers were all very kind and helpful. They were also knowledgeable and enthusiastic. A really great trip which made for a lovely experience and memories, with highlights such as the Angkor temples and beach time at Koh Rong Samloem island. Many thanks for an excellent trip.

Hotel Review
Sofitel Angkor Phokeethra Golf & Spa Resort
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jan 07, 2023

Dear Ali & Vicky,
Thanks for the wonderful review. It was a pleasure having you travel with us in Cambodia. I can see the itinerary ticked all the boxes for you, and I'm glad it went so smoothly. Thanks also for the appreciation of our guides and drivers. Last, but not least, it was nice to meet you during the visit to Apopo HeroRats in Siem Reap.
Wishing you both a fantastic 2023!
Steve.

Tailored itinerary and brilliant guide.
Kenya | Dec 24 - Jan 6, 2023

C
Carmel C.
Denver, CO | Reviewed on Jan 07, 2023
Joseph worked with me to create an eclectic trip that catered to our unusual needs. He managed it while staying within our low to medium budget. Our guide, Andrew Kamau was phenomenal. He has been doing this for 20+ years and was equally good at finding animals in game parks and facilitating our daughter’s need to return to the US right in the middle of the trip. He was fun, positive and knowledgeable. I could not have been happier! Read more

Joseph worked with me to create an eclectic trip that catered to our unusual needs. He managed it while staying within our low to medium budget. Our guide, Andrew Kamau was phenomenal. He has been doing this for 20+ years and was equally good at finding animals in game parks and facilitating our daughter’s need to return to the US right in the middle of the trip. He was fun, positive and knowledgeable. I could not have been happier!

Hotel Review
The Ark

Great food. The views of the watering hole were wonderful, watching a pack of hyenas try to take down animals for hours was fascinating as was the following night seeing herds of buffaloes and elephants come through with their young babes. Having said that, the rooms are cramped and one can feel trapped. It is a good first stop out of Nairobi and a great place to have jet lag because one can wander downstairs and watch animals at all hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

We did not go during the migration but we saw all the major cats and lots of large herds. Our Guide Andrew Kamau was so knowledgeable and thoughtful that it was a joy. We liked birds and he found and identified them all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jan 08, 2023
Hello Carmel, Thanks so much for taking your time to leave a review, I'm really happy that you enjoyed your trip and being part of your experience in Kenya, I’m glad you enjoyed your time with Andrew. Many thanks as well for your patience and kindness throughout, you have been so great during the whole planning process, and it was such a pleasure to work with you. We really appreciate for trusting us with your trip plan. We hope to see you again in the near future with more trips to East... Read more

Hello Carmel,

Thanks so much for taking your time to leave a review, I'm really happy that you enjoyed your trip and being part of your experience in Kenya, I’m glad you enjoyed your time with Andrew. Many thanks as well for your patience and kindness throughout, you have been so great during the whole planning process, and it was such a pleasure to work with you.

We really appreciate for trusting us with your trip plan. We hope to see you again in the near future with more trips to East Africa (Tanzania, Uganda or Rwanda) or any other part of the world.

Best wishes for your future travel journeys.

Many thanks & kind regards,
Joseph

Great Jordan experience!
Jordan | Dec 28 - Jan 3, 2023

M
Madhuri M.
Kenya | Reviewed on Jan 07, 2023
Samir and our guide and driver (Anees) provided us with the most amazing experience in Jordan we could have asked for. The entire trip was very seamless, we got everything we had expected and never felt stressed. Anees was super kind and helpful through the trip - showing us all the locations, telling us about the history, stopping by whenever we needed our coffee or hummus fixes! It’s tough to choose a favourite in Jordan - but waking up in a bubble tent on 1st Jan 2023 and to see the vast... Read more

Samir and our guide and driver (Anees) provided us with the most amazing experience in Jordan we could have asked for. The entire trip was very seamless, we got everything we had expected and never felt stressed. Anees was super kind and helpful through the trip - showing us all the locations, telling us about the history, stopping by whenever we needed our coffee or hummus fixes! It’s tough to choose a favourite in Jordan - but waking up in a bubble tent on 1st Jan 2023 and to see the vast expanse of the Wadi Rum and caravans of camels passing by is a pretty unforgettable experience! I would highly recommend Jordan and Samir!

Hotel Reviews
TORINO HOTEL
Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Palace
Wadi Musa, Petra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Rum Magic Camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan
Amman half day City tour
Amman half day City tour
Jordan
Madaba & Mount Nebo Visit
Madaba & Mount Nebo Visit
Jordan
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Petra
Petra - Morning Free
Petra - Morning Free
Petra
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Rum Valley - Aqaba - Dead Sea
Rum Valley - Aqaba - Dead Sea
Jordan
Amman-Jarash-Ajloun-Amman
Amman-Jarash-Ajloun-Amman
Jordan
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jan 07, 2023

Hello Madhuri
thank you so mcuh for your kind words , glad that you have enjoyed your trip.
looking forward to see you again in Jordan.
Have a happy and sucessful new year
Samir

Bravo! A Lifetime of Memories
Nepal | Dec 20 - Dec 31, 2022

Jen
Jen R.
Menlo Park, CA | Reviewed on Jan 07, 2023
Tendu Sherpa and our equally wonderful Kathmandu in-town guide were both terrific. Professional, kind, knowledgeable. And, importantly, fun. Tendu Sherpa, for example, went above and beyond to care for our experience starting with our flight into Lukha and on our winter "off-season" trek to Ama Dablam basecamp. He gave us the gift of a glimpse into the beautiful Sherpa community and culture, including guiding us through a Sherpa museum with a family prayer room, sharing stories of his... Read more

Tendu Sherpa and our equally wonderful Kathmandu in-town guide were both terrific. Professional, kind, knowledgeable. And, importantly, fun.

Tendu Sherpa, for example, went above and beyond to care for our experience starting with our flight into Lukha and on our winter "off-season" trek to Ama Dablam basecamp. He gave us the gift of a glimpse into the beautiful Sherpa community and culture, including guiding us through a Sherpa museum with a family prayer room, sharing stories of his own family, and introducing us to extended family in Namche Bizar. In one beautiful and unexpected moment, our 12-year-old daughter had the chance to play and draw and laugh with 4-year-old girl, Ang Sherpa, and hear Ang Sherpa sing "Frozen".

We lucked out on the 6-day trek with blue skies and clear long views. We also got to visit schools, like the Hilary School, and monasteries.

Back in Kathmandu, we mountain biked and saw more OF the city and the local hills that we otherwise would have. In short, our trip was incredible. We felt safe, welcomed, supported and inspired throughout.

Local specialist: Amanda Delecca

Trip of a Lifetime!
Argentina | Dec 21 - Jan 3, 2023

Shahrzad
Shahrzad D.
Los Angeles, CA | Reviewed on Jan 06, 2023
Where to start? I hope I can properly express how incredible our trip to Argentina was because of the planing and care Natalia provided. This was my first experience using KimKim and I will continue to use it for all my future trips. We were able to fully enjoy ourselves knowing everything was taken care off, no stress about pickup or what to do each day. We had the loveliest personal expert guides in every city who became part of the fun ( we had a our own personal sommelier in Mendoza!).... Read more

Where to start? I hope I can properly express how incredible our trip to Argentina was because of the planing and care Natalia provided. This was my first experience using KimKim and I will continue to use it for all my future trips. We were able to fully enjoy ourselves knowing everything was taken care off, no stress about pickup or what to do each day. We had the loveliest personal expert guides in every city who became part of the fun ( we had a our own personal sommelier in Mendoza!). Natalia also arranged one of the best experiences in my lifetime, horseback riding in the middle of a remote island in Patagonia, something I know we would have never been able to find on our own. I have told anyone who is interested in visiting Argentina they must use Natalia and I hope we get the opportunity to return and work with her again!

Hotel Reviews
Alpasión Lodge
Mendoza

Our favorite hotel of the trip, we could have stayed there for a month.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Ponchos Hotel Boutique
El Calafate, Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Iguazú Hotel
Puerto Iguazú

Come to this hotel to just hang out at the pool! It's one of the top 3 pools I've every seen.

Mio Buenos Aires
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Seasons Hotel Buenos Aires
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Horseback riding at Estancia Cristina
Horseback riding at Estancia Cristina
El Calafate

YOU MUST! It was heaven! We couldn't believe it was real the whole time.

Quality of Experience
Food
Guides, Drivers and Staff
We felt safe and taken care off the whole time.
Transport
Iguazu Falls Great Adventure
Iguazu Falls Great Adventure
Puerto Iguazú
Quality of Experience
The boat trip that takes you under the waterfalls is an epic experience.
Guides, Drivers and Staff
The Glacier at your fingertips!
The Glacier at your fingertips!
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Horseback Riding in Mendoza
Sunset Horseback Riding in Mendoza
Mendoza
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Brazilian Falls
Explore the Brazilian Falls
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Jan 09, 2023

Dear Shahrzad,
Thank you so much for taking your time and write such a nice review about your trip.
Our main goal is always that our travelers take home the best memories of their experiences in Argentina, so I am very happy to receive this message and to know that everything has turned out excellent.
Thank you for your lovely words, and we hope to welcome you again in Argentina very soon 😊
All the best,
Natalia

Fantastic tour through many cities in South America
Chile | Nov 28 - Dec 12, 2022

Atily
Atily G.
Canada | Reviewed on Jan 06, 2023
We took a South American tour from 27/11/2022 to 13/12/2022 organized by agent Emi through Kimkim. Here is our feedback on the trip:
It was very helpful to have ongoing emails from Emi before and during the trip. It helped to keep the communication going and prepare us. We could have used some more information about tipping – when and how much is appropriate in different situations.
For the most part, the internal flight times, tours and the accommodations were well planned with no waste...
Read more

We took a South American tour from 27/11/2022 to 13/12/2022 organized by agent Emi through Kimkim. Here is our feedback on the trip:
It was very helpful to have ongoing emails from Emi before and during the trip. It helped to keep the communication going and prepare us. We could have used some more information about tipping – when and how much is appropriate in different situations.
For the most part, the internal flight times, tours and the accommodations were well planned with no waste of times. At times during the whole trip, we felt it was too busy but, in the end,…. we realized it was worth it as we had limited time in each city and needed to make the best of it.
We arrived in Santiago on Dec 27th morning. A nice lady driver (Olivia?) and guide Franco received us at the airport, helped with bags etc. and took us to the hotel Pullman. Our room was not available until the afternoon. The concierge allowed us to keep our luggage safe for the time, so we went out to find some lunch. Later, we got and settled into our room. Following a nice rest, we were driven to the Vinolia winery and restaurant. We had a wonderful and thorough gastronomic experience of Chilean wine tasting (with a very knowledgeable host). It was a very enjoyable well presented dinner; we appreciated that the staff especially accommodated our dietary needs(lactose intolerant).. The next day morning, after our breakfast we met the guide (Robinson) who took us on a panoramic tour of the city including the Cerro Santa Lucía park where we got a nice scenic view. After our city tour, we enjoyed a fresh fish lunch with our fellow travellers at the fish restaurant in Mercado Central. As we went on the tour, Robinson attempted to give us English translation but the group was mostly Spanish speaking so we got less information than we would have liked. In the afternoon we visited the Maipo vineyards - Concha Y Toro where we had a wine tasting experience (happy to get the wine glasses to take home).The next day also guided by Robinson, was another busy day with a morning visit to Valparaiso where we saw the incredible artistic graffiti throughout the city, the harbour and scenic views of city and favelas from atop of one of the hills. We had nice lunch at the castle restaurant at Vina Del Mar and a stop at the beach. This time, Robinson placed us closer to front of bus so he could translate in English more often when seeing us. His regular suggestions to take funny photos made for some extra fun!
The next day was a day of rest and an evening flight to Mendoza. The driver Orlando who took us to the airport was informative and helpful. We arrived in Mendoza late evening, The quaint hotel - Club Tapiz we stayed at was located in a vineyard and provided a very serene peaceful experience. The restaurant staff were very accommodating and helped us meet our dietary needs. The next morning, we left early for a whole day in the mountains. We noted that out of consideration of our early start, the hotel staff was very nice to leave us a kettle, tea packets, some fruit and cookies etc. for breakfast. Our driver Patricio (very considerate and helped to get a badly needed coffee) drove us to meet the bus in the city. We met the guide and bus full of other tourists. We then proceeded to travel to the pre-Andes mountains where we stopped to visit the Inca bridge and old hotel with hot springs. It was a long journey but nonetheless interesting. Again, sadly the guide.... spoke most of the time in Spanish because it was mostly a Spanish speaking group (there were only three of us who spoke English). The lunch was a traditional type of a meal in a small restaurant. We sat with some others in the group who were so nice that they treated us by sharing a bottle of wine and did not allow us to contribute. It was
quite cool at times in the mountains so it was good that we were told ahead of time to bring jackets. The next day, our guide Claudia took us to wine tasting experiences at two vineries both very different and quite interesting to see the wine production facilities including the wine cellars. It was followed by another wine experience this time accompanied by a five course lunch (each course paired with a wine). That was quite a day and we definitely needed to rest after all that! In the evening we were taken to the airport by Orlando to catch the plane to Buenos Aires.
We arrived late in BA. The guide (Andrea) was informative and also helpful about money changing as she knew that would be difficult on a Sunday night. The hotel ( Pestana BA) which was not what we expected. The room was very basic and there was not even a bottle of water. That is usually something that is so welcoming to a weary traveller. Sadly, as we were tired, we would have preferred to stay in but there was not even room service available. We were forced to go out at that time in a strange city and managed to find a restaurant we could eat at. Thank goodness for Google maps and GPS. The next day we had a half day city tour, and our guide Savarita was helpful and knowledgeable. We visited the La Boca area where we saw a lot of street artists and in the city, we saw some of the important places like Evita Peron’s balcony and Pope Francis’s home church. That evening, we went to La Ventana for an incredible dinner tango show. The next day, a large group was collected from various hotels by our guide Camilla. It was a very long day with a trip to the countryside to visit a farm and see the Gauchos. The experience included horseback riding, a barbecue lunch, a show of traditional folk dancing and finally a moving show with a gaucho/horse whisperer. It was an extremely hot day as apparently often is at this time in BA and any travellers on this trip should be prepared with cool clothes, wet wipes, water bottles etc. Camilla was very informative and went out of her way to look after everyone in the group well. She even showed us how to make the traditional tea drink “matte” on the bus while we were on route. She diligently ensured that each one got back to their hotel at the end of the long tiring day even arranging a special taxi for us.
The following day, we left to catch a flight to Iguazu. We arrived around 10am. and were received at the airport by a guide Milvia. She took us to the hotel Mercure and since we arrived early, we could not book in our room till 3pm. We were tired and hungry, but we were supposed to go on a half day tour to see the Brazilian falls and the Parque Das Aves. We had to request the guide to give us a bit of time to change in the hotel guest washrooms and allow us to have something to eat. Luckily, we had saved a small meal from the airport as there was no food easily available at the hotel at that time. We wish we had been given a little more time to rest before the half day tour because it turned out to be a very long day with a lot of walking. The falls and bird park were spectacular and not to be missed! We found the Mercure hotel and services (dining room with unusual glass floor section overlooking fish pond, pool, conference room where we watched the soccer game) to be excellent. The next day, we were taken on a day tour of the Argentinian falls and the National Park by our guide John. He was very helpful and knowledgeable. He accompanied the group and provided interesting facts along the whole pathway to witness the spectacular beauty of all the many falls. We also took the extra excursion of the adventure on the boat which goes right to the bottom of the falls. It’s good to let the tourists know that taking this trip means you will get thoroughly soaked. Luckily, they provided participants with waterproof bags to store cameras and other belongings. The next day we had the whole day to explore Iguazu town, so we went to the arts and crafts stores to buy some gifts. We realized that when in South America at any point one is without a guide, it really helps to know some Spanish and to have the correct currency on hand. The small stores cannot not always handle credit cards. That evening we got to watch the World Cup soccer game with some passionate Argentinian soccer fans in the hotel conference room…that was fun especially since Argentina was playing.
In the evening, we were picked up to head to the airport to head to Rio de Janeiro. That was an adventure itself because the Spanish speaking driver took us to the wrong airport thinking we were flying on a domestic flight. We were surprised that he had not been informed it was the international airport we were going to so we could get to Rio. Luckily, we were able to explain to him that we were going to Brazil. He then quickly rerouted and we were taken right across the city to the correct airport, thankfully in time to board.
We arrived in Rio and were taken to the Arena Leme Hotel which was walking distance from Copacabana beach. The next morning, we were picked up and taken by our guide Paolo to visit Corcovado and see the famous Christ the Redeemer statue. Paolo who spoke both English and Spanish, was quite entertaining throughout the trip. We were taken to an All u can Eat BBQ lunch and got to try some sugar cane liquor. In the afternoon, we saw the soccer stadium and then went to Sugar Loaf. The cable car trip was not as good because the weather (very foggy) did not cooperate, but the group made the best of it. Finally, we were finished with the trip and got ready to go to the airport to take our flight heading home. We found the drivers who drove us to the airport were not helpful. We understand that not all of them speak English so there may be no conversation during the ride but there was not even an offer to help with the bags. Needless to say they were not in our favourite list for gratuities.
All in all,….it was an amazing and well organized trip. We highly recommend to others to take it. We would love to make another trip to see the countries we missed!

Hotel Reviews
Pullman Santiago El Bosque
Las Condes, Santiago

Nice place comfortable and close to amenities

Authenticity & Character
Authentic
Location
Close to amenities
Staff
Service especially in the restaurant
Cleanliness & Comfort
Great
Club Tapiz
Maipú - Mendoza

Fantastic relaxing among the vineyards. helpful and accommodating staff especially in the restaurant.

Authenticity & Character
Very unique
Location
Serine
Staff
Helpful and courteous
Cleanliness & Comfort
Bathrooms , Linen
Pestana Buenos Aires Hotel
Buenos Aires

Poor location and service

Authenticity & Character
Facilities, especially restaurant, availability of room service
Location
Middle of the city but Poor could have been a better location
Staff
Front desk staff
Cleanliness & Comfort
Mercure Iguazu Hotel Iru
Puerto Iguazú

Unique palace to relax

Authenticity & Character
Beautiful and modern
Location
Nice and relaxing among the wild life
Staff
very helpful and accommodating at all times
Cleanliness & Comfort
Excellent
Arena Leme Hotel
Rio de Janeiro

Nice and comfortable near Copacabana beach

Authenticity & Character
Modern facility with allservices
Location
Close to beach and center of the city. Walking distant to every place.
Staff
very helpful
Cleanliness & Comfort
Excellent.
Activity Reviews
Vinolia: Wine Tasting
Vinolia: Wine Tasting
Santiago

It was wonderful and informative.

Quality of Experience
Food
Authentic
Guides, Drivers and Staff
Courteous and helpful
Transport
Comfortable
Panoramic City Tour
Panoramic City Tour
Santiago

Peterson was very informative.

Quality of Experience
Detais
Guides, Drivers and Staff
Polite and courteous
Transport
Small group
Half day Maipo Vineyards - Concha y Toro Winery: Classic Tour
Half day Maipo Vineyards - Concha y Toro Winery: Classic Tour
Santiago

Amassing peice of history

Quality of Experience
Guides, Drivers and Staff
Provided ample time for us to explore
Transport
Comfortable
Full Day - Valparaiso & Viña del Mar
Full Day - Valparaiso & Viña del Mar
Santiago

It is a unique experience

Quality of Experience
Guides, Drivers and Staff
Transport
High Mountain Tour Mendoza
High Mountain Tour Mendoza
Mendoza

It is a long day but good experience to see the landscape

Quality of Experience
It is a piece of history that is unique
Guides, Drivers and Staff
Guide could be more fluent in multilingualism. We had few lines of English explanation.
Transport
Long ride but comfortable enough
High end Malbec – Lujan de Cuyo & Maipú 🍷🧀
High end Malbec – Lujan de Cuyo & Maipú 🍷🧀
Mendoza

It is a wonderful opportunity to to experience many wines and to see the production lines

Quality of Experience
Rare opportunity
Food
Wow
Guides, Drivers and Staff
Private driver Patricio and the guide was very caring
Transport
Comfortable private transport
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires

Architecture , history and restaurants

Quality of Experience
Walking around, La Boca
Guides, Drivers and Staff
Informative
Transport
Comfortable
Tango Show & Dinner
Tango Show & Dinner
Buenos Aires

This was something I was waiting for. It was a fabulous show and dinner. I like the fact the dinner was served prior to the show so we could watch show uninterrupted.

Quality of Experience
The fabulous entertainment
Food
Quality
Guides, Drivers and Staff
Private driver was excellent guided us to the place
Transport
Comfortable and safe car
San Antonio de Areco & Estancia el Ombu
San Antonio de Areco & Estancia el Ombu
Buenos Aires

Unique experience

Quality of Experience
Food
Unique experience
Guides, Drivers and Staff
Camilla was informative and very helpful
Transport
Perfect for the long trip
Brazilian Falls - PRIVATE
Brazilian Falls - PRIVATE
Puerto Iguazú

Exhausting to do the half day tour straight off the flight from BA. Some time to recap and rest would have been nice. Lots of walking.

Quality of Experience
Nice to see the birds and get close to the falls
Guides, Drivers and Staff
Took the time to take us around walking the 1800 steps
Transport
Perfect private transportation
The Birds Park - PRIVATE
The Birds Park - PRIVATE
Puerto Iguazú

It is nice to see some injured birds are being cared for

Quality of Experience
Guides, Drivers and Staff
Transport
Argentinean Falls - Full day
Argentinean Falls - Full day
Puerto Iguazú

It is a must see if you are visiting South America

Quality of Experience
Guides, Drivers and Staff
Guide Milvia was helpful and walked the distance with us.
Transport
Nice private transportation
Rio de Janeiro: FD Corcovado and Sugar Loaf Excursion
Rio de Janeiro: FD Corcovado and Sugar Loaf Excursion
Rio de Janeiro

It is a must in Rio

Quality of Experience
Long Day
Food
Nice to enjoy the local food
Guides, Drivers and Staff
Paolo was entertaining
Transport
Comfortable
Local specialist: Emilce Alonso

Our trip was fantastic and memorable! All of ...
Costa Rica | Dec 21 - Dec 30, 2022

Radhika
Radhika R.
Herndon, VA | Reviewed on Jan 06, 2023
Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal... Read more

Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal Paraiso and El Establo and found both accommodations to be excellent. Pueblo Dorado was ok-not quite as nice and had some issues with ants in our room. However all people were very kind and helpful and respectful.
Veronica and team were available 24 hours a day for questions and answers and to provide help. I was nervous using a company to plan the trip and we were very happy with the outcome. Everyone was professional and kind and helpful. Our overall trip was unbelievable and we would recommend Kim Kim band use them again! Pura vida!!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pueblo Dorado Surf Hotel
Camino Principal, Tamarindo

Good location though a bit of a walk to main strip. People extremely helpful and friendly. Cleanliness good bit ants and lizards in room likely due to heat and older rooms with not updated windows. Great breakfast with Eat at Joes!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Carlos was fantastic and very experienced! Kept us safe and was funny too!
Transport
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon
Canyoning in the Lost Canyon
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna
Quality of Experience
Change menu away from items already eaten during trip like rice and beans - bring newer items and more diversity. Allow more hands on cooking and provide recipes and more time. Very short class and seemed rushed
Food
See above
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, and Sky Trek Zip Line
Sky Tram, and Sky Trek Zip Line
Monteverde
Quality of Experience
Guides, Drivers and Staff
Not very personable and just seemed in a rush to get us done due to shift change. Least engaging group of guides on trip.
Transport
Dry Forest Canopy Tour
Dry Forest Canopy Tour
Tamarindo

Canceled this tour due to duplication from prior tour

Surf Lessons at Tamarindo Beach
Surf Lessons at Tamarindo Beach
Tamarindo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Jan 12, 2023

Dear Radhika and Family!

Thank you so much for your words and your trust!
It was my pleasure to work with you in this family vacations!

Knowing that you had a memorable time makes me feel really happy!

Keep living the Pura Vida lifestyle!

Veronica

We enjoyed our trip to Istanbul and Capadocci...
Turkey | Dec 13 - Dec 18, 2022

Fernando
Fernando R.
Statesboro, GA | Reviewed on Jan 06, 2023
We enjoyed our trip to Istanbul and Capadoccia. We don't have any have complains, but would like to make some suggestions. In the US and other countries there are very strict rules about smoking in restaurants or in public paces, however in Turkey it still is very common for people to smoke in restaurants or public spaces.
I understand that this is not under your control but I think you need to advice people visiting about this situation there and make sure to request a non smoking...
Read more

We enjoyed our trip to Istanbul and Capadoccia.

We don't have any have complains, but would like to make some suggestions.

In the US and other countries there are very strict rules about smoking in restaurants or in public paces, however in Turkey it still is very common for people to smoke in restaurants or public spaces.
I understand that this is not under your control but I think you need to advice people visiting about this situation there and make sure to request a non smoking table when eating in restaurants because waiters there usually don't ask .
Another suggestion is to make sure to communicate directly with the person that will be the main guide during the visit, because in our case or main communication was with Ms. Berat but during our visit our guide was Mr. Ibrahim and there was a confusion about which places were included for our visit, he had to call the agency because according to him the visit to Topkapi palace was not included in our tour.

Hotel Reviews
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

Excellent location and service, it is located near all major attractions in the center of Istanbul

Authenticity & Character
Although the hotel expands a large area, each mansion feels like a small independent hotel
Location
Staff
Cleanliness & Comfort
Kelebek Special Cave Hotel
Nevsehir

The hotel matches with the cave environment of the city and region

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

We enjoyed the visit to all the mosques , Topkapi palace, the boat trip through the Bosporus and the modern area of Taksim and Galata. For us the visit to the spice market and grand bazaar was the least attractive part of the visit

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Private Boat Tour on the Bosphorus
Private Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the historical + modern hub: Pera, Karaköy and Beyond
Explore the historical + modern hub: Pera, Karaköy and Beyond
İstanbul
Quality of Experience
Guides, Drivers and Staff
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Whirling Dervish Ceremony at Saruhan Caravansarai
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jan 06, 2023

Dear Fernando,
Thank you for your positive review, we appreciate it.
We are happy to hear that you had a great experience in Turkey! Thanks for your suggestions and we look forward to hosting you again in the near future.
All best regards from Trail Travel,
Berat

It was amazing, thanks for the all team who w...
Colombia | Dec 26 - Jan 5, 2023

Abdelaziz
Abdelaziz A.
the United Arab Emirates | Reviewed on Jan 06, 2023

It was amazing, thanks for the all team who worked with me

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jan 08, 2023

Thanks to you for trusting us, it was a meaningful experience for the whole team, and we are happy that now our country is one of your favorites.

Alvaro, Nata, Jhonatan, Sol, and I would be thrilled to see you again and show you other regions.

Go for more adventures, and remember that you will always be more than welcome in Colombia!

Margarita

its all good. go for it. nepal is wonderful
Nepal | Dec 16 - Dec 31, 2022

steph
steph h.
United Kingdom | Reviewed on Jan 06, 2023
I was hesitant to book with an agency online and i was worried about who they would link us up with. I worried for NO reason! dealing with Kimkim to pay etc was easy and we had no issues.
Working with Sangita was WONDERFUL! Even before we paid she was going above and beyond to try and arrange things and help us feel secure in deciding to book with them. When we were not overly happy with one of the hotel suggestions and we wanted to suggest another trekking route she was straight on it to...
Read more

I was hesitant to book with an agency online and i was worried about who they would link us up with. I worried for NO reason! dealing with Kimkim to pay etc was easy and we had no issues.
Working with Sangita was WONDERFUL! Even before we paid she was going above and beyond to try and arrange things and help us feel secure in deciding to book with them. When we were not overly happy with one of the hotel suggestions and we wanted to suggest another trekking route she was straight on it to try and arrange a new plan.
We are a family of 4 with our girls being 15 and 16 years old.
Once we arrived in Nepal, Sangita was so helpful and kind. She made contact with us each step of the way. Each hotel and driver we had to deal with already knew about us and if they were late or needed to change the time she was calling them and then messaging us each step of the way.
We were greeted and welcomed to Nepal by Bipin and Kancha our trek guide on the first day which really helped set the tone for our whole trip.
Nepal is so different to anywhere we had travelled before and we wanted to soak up as much of it as we could so helping us that first day to get on the right foot was v welcome.
The drivers Sangita arranged were kind, respectful and safe.
The hotels were all clean, safe, great food and so welcoming.
Our whole experience with trekking was fantastic. Our guide Kancha was kind, understanding and informative. We made a new route half way thru our trip because it was more of what we wanted and it was perfect. Kancha made sure we were happy and coping each step of the way. Our daughter had a little medical incident straight away and he was as concerning as you would want when it comes to that sort of thing in a place you dont know. All was fine but I do feel if things were more serious we would have been in good hands.
Kancha brought 2 porters and i felt that both were treated with respect by our guide. Harka has the best laugh and he uses it often. Suma was probably bored with our pace as he normally runs the everest marathon in his off days. both were lovely and we felt all 3 made a truly wonderful asset to our trek.
if you want a lovely trek - do the muldai (mulde- take your pick of spelling ) trek via dobato vs poon hill... but you have to want off the beat track and much quieter tea houses - its not for the those that want luxuries along the way.
and if you want to laugh more than you have in ages then go rollerskating in pokhara...
for me i thought nepal was wonderful - my husband would agree, our 2 teenage daughters really loved their experience - i do honestly feel that all the support and personal interest that Sangita gave to us really helped with all those areas that often can be the stress in a holiday - and when you have 2 weeks and its all new. She was worth every single penny!

Hotel Reviews
Oasis Kathmandu Hotel
Kathmandu

staff could not do enough for us. we had a room with 2 double beds which suited our family v well. v clean and comfortable with heat or air con easily v noisy due to its locations but i feel thats likely most places in thamel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Encore
Thamel

exactly what we needed - we wanted some place that was just like any western hotel we have stayed in before so those first 2 nights we could get our heads down and have a v good nights sleep. breakfast was good and the staff were so friendly we had food upstairs on the roof the first night. outstanding food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Guest House & Restaurant
Bandipur

the owners were kind and helpful as we needed but since we were the only people staying they didnt seem very interested overall we had a great breakfast and the rooms were clean the view from either side of the hotel is amazing the hotel is a slight walk to the main area of a town -

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Peninsula
Pokhara

the owner and manager is such a joy so try and get to meet him. he pointed us in the direction of anything we had questions about. he smiles very easily and he made every effort to make sure we were happy. the place is really big and open with huge rooms electrics are questionable but it had hot water for showers they are in the middle of building a huge new additional building - could be a v different place??

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Parkside
Chitwan , Narayani

the hotel arranges for the jungle treks etc all thru them. they have their own guide Banta - he was so kind and it was obvious he loved the animal aspect of his job. he was outstanding at sighting animals. thankfully he didnt show us any tigers but we saw plenty of prints in the dirt. we saw lots of animals and he did his best to point out everythign around us. when our daughters were scared he adjusted what we did so they felt better. the hotel has elephant and you can go say hello at any time. they might use it for safaris but we didnt want that the food was really good and the masala tea was the best i had in nepal. the chap that helped us each day (i can not remember his name off hand) was so lovely and professional and laughed with us the owners chatted to us and even showed us his rhino injury!! the rooms are big and comfortable bathrooms are tired but all are clean with nets over the beds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bhaktapur Tour
Bhaktapur Tour
Nagarkot

a MUST do- and take bipin with if you can!! the city is beautiful !!!! but having bipin with us was such a bonus we learned so much that day!

Quality of Experience
Guides, Drivers and Staff
Transport
Jungle Walk. Free time in Chitwan
Jungle Walk. Free time in Chitwan
Chitwan National Park

this is the canoe trip and the walkign tour - totally do the canoe trip its beautiful. the walking tour was so scary and yet also fantastic. i have no idea what you might see or not but it was really enjoyable and scary. our guides were lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Trek Briefing
Trek Briefing
Kathmandu

exactly what we needed to get us set up for our whole two weeks.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Dinner
Welcome Dinner
Kathmandu

food was fine but probably the poorest in quality compared to all we had in nepal ... the food overall is amazing so this was only ok. but the experience for Bipin to give us an introduction to the food and way of eating etc was educational. dancing was ok. we saw a better show in chitwan

Quality of Experience
Food
Guides, Drivers and Staff
Transport
we walked
Trip Briefing. Evening Tharu Cultural Program
Trip Briefing. Evening Tharu Cultural Program
Chitwan National Park

ok i wondered if this would be a bit naff... but it was 45 mins and it was really interesting and they were really fun to watch.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Jungle Activities in Chitwan
Full Day Jungle Activities in Chitwan
Chitwan National Park

this is the jeep safari - it felt safer than when we did the walk but you dont get to see as many animals i dont think its v cold in the jeep - in december i think its somethign you need to do but it was not as good as the walk - its better to do all options

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Kathmandu
Depart Kathmandu
Kathmandu Int. Airport (KTM)
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Jan 08, 2023

Dear Steph,

Thank you for booking your family trip with us. We are glad to know you had a great travel experience with us. We look forward to welcoming you and your family/friends back to Nepal. :)

Best Regards
Sangita and HNB Team

We are so thrilled!
Ireland | Dec 27 - Jan 5, 2023

Libby
Libby B.
La Vista, NE | Reviewed on Jan 06, 2023
We are so thrilled with the trip Austin planned and organized for us! We were struggling to plan on our own logistically and he put together an itinerary that made perfect sense. He booked wonderful places to stay and booked our car too. When we got to Dublin he met us and gave us a 2 hour walking tour of the city. I plan to hopefully use him again when my family takes a trip to Ireland! Read more

We are so thrilled with the trip Austin planned and organized for us! We were struggling to plan on our own logistically and he put together an itinerary that made perfect sense. He booked wonderful places to stay and booked our car too. When we got to Dublin he met us and gave us a 2 hour walking tour of the city. I plan to hopefully use him again when my family takes a trip to Ireland!

Hotel Review
Ballyseede Castle
Tralee

We had an amazing experience here! The room was huge and beautiful. The service was amazing. The food was the best we had in Ireland! Perfect castle experience.

Authenticity & Character
Historically preserved castle but modern like rooms
Location
Staff
Staff was accommodating and great service!
Cleanliness & Comfort
Very clean and comfortable
Local specialist: Austin Rock
Austin
Austin Rock
Local specialist in Dublin | Replied on Jan 13, 2023

Hi Libby it was great working with you but even better meeting you and Luke it was a really enjoyable evening. I am delighted you enjoyed your trip.
Regards,
Austin

Best ever travel planner on earth! A flawless planner! Kudos to Original Travel team members!
Morocco | Dec 23 - Dec 31, 2022

KHEE BOON
KHEE BOON L.
PA | Reviewed on Jan 06, 2023
Greetings from Penang Island (Malaysia) BEFORE THE TRIP
I managed to get in touch with Mr. Ali about my trip to Morocco. So far of the best travel service advisor and planner that I ever encountered. The information that planned and given by Mr. Ali was very clear and outstanding. A 5-star rating travel plan with Wowww when you first received from Mr. Ali that how much work & effort he had put in to share with me in such a short period of time. Well done Mr. Ali!
DURING THE TRIP
My...
Read more

Greetings from Penang Island (Malaysia)

BEFORE THE TRIP
I managed to get in touch with Mr. Ali about my trip to Morocco. So far of the best travel service advisor and planner that I ever encountered. The information that planned and given by Mr. Ali was very clear and outstanding. A 5-star rating travel plan with Wowww when you first received from Mr. Ali that how much work & effort he had put in to share with me in such a short period of time. Well done Mr. Ali!

DURING THE TRIP
My trip goes well throughout my 9 Days road trip.
I was first pick up by Mr. Mohamed on 23 Dec (Friday) @ Casablanca Airport. He was on time and holding the label with my name. Not to blame him, the label with Original Travel is a bit too small on the paper but was OK and manage to meet up with him. :D
Mr. Mohamed was an awesome driver+guide. He has been very helpful and very caring throughout the journey. We have lots of laughter like a friend instead of client throughout our lengthy 2000km+ road journey.

I've total 8 nights in Morocco.
The riad the recommended by Mr.Ali @ Fes was gorgeous, the moment you walked into the riad, seems like walking inside one of the palace.

So far, the most enjoyable stay was in Merzouga in the middle of nowhere of Erg Chebbi Sahara desert where I stayed in the luxury camp of Tiziri Camp. The merely 2Hrs camel ride journey can be boring to many but to me it's simply awesome accompany with a great camel driver Mr. Hamid during the sunset. I would like to mention a great staff there in Tiziri Camp and wish I would return someday to stay there for more day. Thank you Mr. Ahmed, Mr. Hassan (The Chef), Mr.Mohamad and Mr. Mustafa for taking care well on me during my stay in Tiziri Camp.

I need to be frank that my stay in Marrakech didn't go well as per plan.
NOT to blame Original Travel for their planning but instead "The Management Team" from the Riad Passali itself.

The management in Riad Passali is very unreasonable. I supposed to stay there for 2 nights consecutively from 29 - 31 Dec 2022. But then, imagine on the 2nd day 30 Dec early morning after having my breakfast. I supposed she is the riad manager (Incharge Person) asked me to leave and given the reason that Riad Passali is overbooked. As Riad Passali has another group from Germany already booked the room that I'm staying. This is kind of discriminating. I was asked to move out from Riad Passali then move to the other way way way smaller riad few roads down away from Riad Passali namely Riad El Walida. To be frank, I'm flexible in any kind of accommodation. But my in opinion, the management in Riad Passali is very unprofessional.

Riad Passali : Awful management especially to the lady manager (Unfortunately I didn't get her name).
To be fair, I must say the guy who first receiving me to the Riad Passali was Mr. Ayoub had been very friendly and helpful. I'm very sorry for him to work in Riad Passali with such as poor management. I met him in my 1st evening stay on 29 Dec then again early in the morning of 30 Dec while he started to prepare my breakfast. I supposed this had been a routine for him. I doubt, Riad Passali is treating his staff well needless to say to the solo guest like me.

Riad El Walida : (This is the substituted riad that given by the lady from Riad Passali).
The staff working there is friendly but not so informative and not proactive. They don't even tell the WIFI password or what time is the breakfast that going to serve the following day. WIFI only workable around the common area. Well, WIFI is small thing but the service team still need to brush up their skill in term of handling guests.

Imagine, my stay in Marrakech make me feel like I was being downgraded from Riad Passali to the Riad El Walida. If you have been to these 2 riads before then you know how it I felt and I started to compared.

To Original Travel (Kim Kim) side. I understand they did nothing wrong. The problem that created was solely from the management from Riad Passali.

I must say a million thanks to Mr. Said from Original Travel (Kim Kim). He has been very professional that trying his very best to solve my problem in Marrakech. If without Mr. Said, the plan will not go well in Marrakech after the unexpected incident ignite by The Management Team of Riad Passali.

On my last day, Mr. Mohamed who was my 8 days awesome driver need to bid farewell with me as he had been assigned to another new group. Mr Said did a very well arrangement for my transport on the last day. I was assigned assigned with a new driver that send me the Jardin Majorelle and to Marrakech Airport. The new driver was Mr. Soufiane. I must say that Mr. Soufiane was another awesome driver. Very helpful and informative too.

Overall, I would like to highly recommended Original Travel (Kim Kim) to the world.
The are so far the travel agent that offering the best travel service.
Once again, million thanks to Mr. Ali, Mr, Said, Mr. Mohamed and Mr. Soufiane.

Warmest regards,
Boon

Hotel Reviews
Tiziri Luxury Camp
Merzouga

So far, the most enjoyable stay was in Merzouga in the middle of nowhere of Erg Chebbi Sahara desert where I stayed in the luxury camp of Tiziri Camp. The merely 2Hrs camel ride journey can be boring to many but to me it's simply awesome accompany with a great camel driver Mr. Hamid during the sunset. I would like to mention a great staff there in Tiziri Camp and wish I would return someday to stay there for more day. Thank you Mr. Ahmed, Mr. Hassan (The Chef), Mr.Mohamad and Mr. Mustafa for taking care well on me during my stay in Tiziri Camp. Warmest regards, Boon

Authenticity & Character
The design and setting for the Eco-Camp
Location
Everything the camp had been offered
Staff
Mr. Hamid (The Camel Driver) | Mr. Ahmed (The Owner) | Mr. Mohamad | Mr. Mustafa | Mr. Hassan (The Chef)
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

The riad itself is very beautiful and the staff there is very professional and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Riad Salam Fes is gorgeous, the moment you walked into the riad, seems like walking inside one of the palace. The staff there are very professional and helpful. Warmest regards, Boon

Authenticity & Character
Location
Staff
Thank you Mr. Simo and Mr. Ayoub
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Extremely NOT recommended. The only positive side is the hotel room is clean which is worth only 2 stars. I was very disappointed that I was assigned to Room 201 that right below the kitchen. Imagine the kitchen was buys until late 11:30PM. Then again, busy again around wee hour @ 5AM. I was having a sleepless night. I did feedback the issue at that time. But, the staff has no will to offer to change me to other room instead they send me a facility guy. The facility guy can't help much and not to blame him, as the kitchen needs to run. The next day morning during my check-out. The staff at front desk apologize then giving me a ridiculous offer. They offer me to stay there for one more night and will upgrade me to the suite room. Hey. Come on. You should had offered a quiet room when I first feedback the night before. I don't need a suite room but a decent quiet room away from the kitchen, that's all I need!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room 201 is spotlessly clean but unfortunately was very disgusting right below the kitchen.
Riad Passali
Marrakech

Extremely NOT NOT NOT recommended to stay here in Riad Passali. A riad that definite to avoid if you are in Marrakech. I swear not to stay with them even if I return to Marrakech unless they change the lady management staff! I need to be frank that my stay in Marrakech didn't go well as per plan. The management in Riad Passali is very unreasonable. I supposed to stay there for 2 nights consecutively from 29 - 31 Dec 2022. But then, imagine on the 2nd day 30 Dec early morning after having my breakfast. I supposed she is the riad manager (Incharge Person) asked me to leave and given the reason that Riad Passali is overbooked. As Riad Passali has another group from Germany already booked the room that I'm staying. This is kind of discriminating. I was asked to move out from Riad Passali then move to the other way way way smaller riad few roads down away from Riad Passali namely Riad El Walida. To be frank, I'm flexible in any kind of accommodation. But my in opinion, the management in Riad Passali is very unprofessional. Riad Passali : Awful management especially to the lady manager (Unfortunately I didn't get her name). To be fair, I must say the guy who first receiving me to the Riad Passali was Mr. Ayoub had been very friendly and helpful. I'm very sorry for him to work in Riad Passali with such as poor management. I met him in my 1st evening stay on 29 Dec then again early in the morning of 30 Dec while he started to prepare my breakfast. I supposed this had been a routine for him. I doubt, Riad Passali is treating his staff well needless to say to the solo guest like me.

Authenticity & Character
Location
Although the location for the riad is good but the management is very poor
Staff
The lady from management side is awful. The guy (Mr. Ayoub) who working there is awesome.
Cleanliness & Comfort
Room is clean. However, I was asked to move out from this riad Passali on my 2nd day.
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jan 09, 2023
Hi Boon, Thank you so much for sharing your feedback with us, it's highly appreciated. We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit. We are, however, sorry to hear about your experience in Boumalne Dades and Marrakech.... Read more

Hi Boon,

Thank you so much for sharing your feedback with us, it's highly appreciated.

We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit.

We are, however, sorry to hear about your experience in Boumalne Dades and Marrakech. We have been proposing these accommodations for our guests for many years ago and we have never received any negative feedback about them. I have contacted the hotel responsible in Xaluca Dades and he promised that such a situation wouldn't take place again. We have implemented a new communication system for our booking manager to check with the hotels about the locations of the rooms in each hotel to assure that all the aspects of comfort are provided to our guests. Concerning Riad Passali in Marrakech, we have made a decision to not propose it anymore as they seemed to be irresponsible after your visit.

Sorry again for any inconvenience and looking forward to having you again in our country.

Best Wishes,
Ali

Amazing vacation in Morocco, flawlessly plann...
Morocco | Dec 17 - Dec 22, 2022

Nick
Nick F.
Canada | Reviewed on Jan 06, 2023
Amazing vacation in Morocco, flawlessly planned by Original Travel. Original travel arranged every detail, from local dinners and wonderful hotels, to the perfect driver. Our trip was outstanding! Read more

Amazing vacation in Morocco, flawlessly planned by Original Travel.

Original travel arranged every detail, from local dinners and wonderful hotels, to the perfect driver. Our trip was outstanding!

Hotel Review
Riad Salam Fes
Fes

Stunning hotel, quaint luxury with authentic Moroccan vibe!

Authenticity & Character
Beautiful!
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 07, 2023

Hi Nick,

Thank you for devoting some time to write about your recent journey with us.

We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.

Thank you again and we look forward to welcoming you back soon.

Best,
Abdel

KimKim Exceeds all Expectations
Spain | Dec 25 - Jan 3, 2023

David
David C.
San Francisco, CA | Reviewed on Jan 06, 2023
We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be... Read more

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be better. PS: We want especially to thank Marta for somehow getting us a New Year's eve reservation at José María after we had failed. It was a truly spectacular culinary experience. Marta is remarkable! Thank you.

Hotel Reviews
Hotel Rector
Salamanca

This is a very small, boutique hotel is a perfect location related to the historic heart of Salamanca. The service was personalized and exceptional. The rooms were beautiful and well-appointed. We were greeted with champaign and some special treat every night. This is one of the best hotels we have experienced anywhere we have travelled. We cannot recommend it too highly.

Authenticity & Character
Beautiful throughout; with very classy art and decoration.
Location
Staff
Carried bags to room before we knew they were gone. Nothing they would not do to be helpful.
Cleanliness & Comfort
Simply perfect!
Hotel Palacio de Valderrábanos
Ávila

Perfectly located right next to the Cathedral in the heart of the old city. Nothing fancy, but very pleasant.

Authenticity & Character
In historic structure well repurposed.
Location
Could not be better located.
Staff
Professional and accommodating. Expect to carry your own luggage.
Cleanliness & Comfort
Hotel San Antonio El Real
Segovia

We initially thought that the hotel was badly placed, outside the walls of the old city. It turned out to be a perfect location to follow the Roman aqueduct into town. For those with cars, it actually has a parking lot, which you will not find in the city center.

Authenticity & Character
Location
Staff
Expect to carry your own luggage. Facility with English was helpful. Accommodating in every way.
Cleanliness & Comfort
Nothing special, but pleasant.
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá
Madrid

Much higher quality, more pleasant and less generic than your average airport hotel.

Authenticity & Character
Location
10 minutes to the terminal. In a neighborhood of apartment residences.
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

This was the highpoint of our two weeks in Iberia. Coming from California wine country, BUT already hooked on Duoro red wines, we were not prepared for the steep hillsides and rugged beauty of the river. Second, the specific driver, Rui, was remarkable: Personable, knowledgeable, and responsive. He specifically approved of the choice of Quintos de S. Tiago in Mesâo Frio, which on the outside is a dump that no-one would pull off and visit on their own--burned out buildings, junky driveway, humblest of houses. But, upon entering the house through an open-hearth kitchen, we knew we were in for something special. The food, the wine, the atmosphere, and the host made this the Quinta an unforgettable experience. Keep using Rui and this particular Quinta.

Quality of Experience
It rained all day, and we didn't care. Even the river cruise was perfect.
Guides, Drivers and Staff
Everything you could want in a driver--and more. He really opened up after he became familiar with us.
Transport
Guided Visit of Salamanca
Guided Visit of Salamanca
Spain

Our guide met us in a timely manner at the hotel and walked us through the University and Cathedral and associated areas. She was delightful, but overly detailed about things that interested her and not necessarily sensitive to whether or not it interested us. She was particularly absorbed with esoteric marginalia about the university. Eventually, after the tour was 30 minutes longer than scheduled, we (gently, I hope) asked her if we could have the opportunity to explore on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Didn't like: Driver knew very little about stops along the way.
Guided Visit of Ávila
Guided Visit of Ávila
Spain

With certificates in tourism and theology, our guide provided the perfect introduction to Avila and its two saints--Teresa and Juan de la Cruz. He quickly picked up our interest in them and shaped the tour and his message to our interests. For instance, at the chapel built in the room where Teresa probably was born, he emphasized the holiness of the space, not the art of the chapel, and he asked if we wanted some time just to sit in prayer and contemplation; we did. He also recommended the monastery where Teresa had trained and lived, and we found it to be a deeply moving experience. I was in the museum business for 40 years, and I deeply appreciated the simple presentations, the unprotected access to the "things," and the freedom to explore on our own time. Our guide reflected that receptive and trusting attitude and helped us discover meaning and treasures beyond the formal tour.

Quality of Experience
Guides, Drivers and Staff
The tour guide provided the perfect introduction and shaped it to our obvious interests as we went. He was responsive and suggestive, with great integrity.
Transport
Privately Guided Visit of Segovia
Privately Guided Visit of Segovia
Spain

This was the most traditional tour of the trip. The handed us ear plugs, spoke into a microphone, and largely led with her back to us. She would have fit as a tour guide in San Francisco. At the same time, she provided a marvelous orientation to the city, not too detailed, but with enough off the wall items--like the first book published in Spanish--to make it fascinating. A special commendation: When she informed us that the Cathedral was closed New Year's Eve (the day of our tour) and New Year's Day, we noted that January 1st was a Sunday, she called a friend to check on service times, which we attended the next day. That is the kind of personal responsiveness you would seldom receive on a tour in the United States. She also helped us plan our walking for the next day. We are grateful for her tour and assistance.

Quality of Experience
There is so very, very much packed into this small city.
Quality of Experience
There is so very, very much packed into this small city.
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 09, 2023

Hi David, I am in awe after reading your review. It was a true pleasure to be your specialist and an introduction to Kimkim for all of you. I am very happy to hear you enjoyed the journey, from Portugal through Castille and Madrid. Your feedback will help us continue creating unique trips for future travelers. If you need help with future endeavors in Portugal or Spain, you have my contact. Warmest regards, Marta

We are a family of 4, and we were privileged ...
Morocco | Dec 29 - Jan 4, 2023

P
Priyanka G.
Sarasota, FL | Reviewed on Jan 06, 2023
We are a family of 4, and we were privileged to have recently traveled through Morocco for 1 week.
Abdellah had customized tour for the 4 of us as we had limited time and yet wanted to get the whole experience, we had, throughout the period, the company of our guide and driver Karim, who, in addition to giving us an exceptional service, made us feel at home in his country, transmitting a lot of knowledge about the route traced and about the history of Morocco as a whole to modern day living...
Read more

We are a family of 4, and we were privileged to have recently traveled through Morocco for 1 week.
Abdellah had customized tour for the 4 of us as we had limited time and yet wanted to get the whole experience, we had, throughout the period, the company of our guide and driver Karim, who, in addition to giving us an exceptional service, made us feel at home in his country, transmitting a lot of knowledge about the route traced and about the history of Morocco as a whole to modern day living and politics. The vocabulary and command of English language that Karim had was exceptional
Everything we asked for was very well organized and fulfilled. Transport, accommodation, and specific tours, of the best quality.
In Marrakesh, we met Hannan, who was our tour guide, in addition to being super well received by her, we were invited to a sensational dinner tour which my children thoroughly enjoyed.
Although all the cities we visited surprised us, it was the period of touring the dessert camp enchanted us the most. It was a very comfortable and relaxing tent stay to end our tour.
Much more than just providing services, and quick in responding to our questions we feel very welcomed and always taken care of by them.
By the end of the trip, we felt more like friends than customers. Highly recommend them.

Hotel Reviews
Jaal riad resort
Marrakech

Catered to American standards..

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot water
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
Morocco
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 07, 2023

Hi Priyanka,

Thanks for your 5-star review, it's highly appreciated.

We are so thrilled to learn that you had a great holiday in our fabulous country and you have enjoyed your trip to the fullest. Such compliments make our day and push us forward to keep providing our guests with top-notch services. I will pass on your positive feedback to our team and your driver Karim in particular.

Thanks again and looking forward to having you again in our country.

Best Wishes,
Abdel

We had another wonderful trip thanks to KimKi...
Japan | Dec 27 - Jan 3, 2023

Danielle
Danielle L.
Collierville, TN | Reviewed on Jan 06, 2023

We had another wonderful trip thanks to KimKim!
Christine helped organize our Japan adventure. She was kind, patient, and detail-oriented! She made sure to get to know our family and our interests and budget. She arranged for an outstanding itinerary that was perfect for our family!

During the trip, she was available for questions and logistical issues that arose along the way. She was responsive and handled everything gracefully and efficiently. We were so pleased with our experience! We can't wait for our next family vacation with KimKim!

Local specialist: Christine Mayol
Christine
Christine Mayol
Local specialist in Tokyo | Replied on Jan 06, 2023

Hi Danielle,
Thank you again and I really appreciate you taking your time to express those kind words. It been a pleasure planning and working with you, it's been a great opportunity to assist you on your trip! Hope you will visit Japan again soon!

Wonderful Tour of Morocco
Morocco | Dec 25 - Jan 3, 2023

David
David N.
Canada | Reviewed on Jan 05, 2023
Sharon organised a great trip for my family and Abdou our tour guide was wonderful. We were moving a lot and there were some long days but that’s what we were there for. Some of the glitches, included a last minute change in one of our Riads which I would have like to know ahead of time and twice the Riads messing up the rooms we were supposed to stay in. This was not the fault of Morocco Immersion and just things one has to deal with when travelling. Read more

Sharon organised a great trip for my family and Abdou our tour guide was wonderful. We were moving a lot and there were some long days but that’s what we were there for. Some of the glitches, included a last minute change in one of our Riads which I would have like to know ahead of time and twice the Riads messing up the rooms we were supposed to stay in. This was not the fault of Morocco Immersion and just things one has to deal with when travelling.

Hotel Reviews
Hotel & Spa Dar Sara
Marrakech
Authenticity & Character
Location
Staff
Very welcoming.
Cleanliness & Comfort
Chez Ichou
Dades Gorge

Beautiful place and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga

Magnificent glamping.

Authenticity & Character
Staff
Cleanliness & Comfort
Riad Al Makan
Fès

We didn’t stay here as the hotel was switched on us last minute.

Riad Hicham
Chefchaouen

This was a beautiful place!

Authenticity & Character
Location
Staff
Service was very slow.
Cleanliness & Comfort
Riad Kalaa
Rabat

Nice but horrible service in restaurant.

Authenticity & Character
Location
Staff
Poor service and messed up reservation.
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Marrakech to Dades Valley via Ait Ben Haddou
Marrakech to Dades Valley via Ait Ben Haddou
Morocco
Dades Valley to Merzouga Camel Trek via Todgha Gorge & Tinghir
Dades Valley to Merzouga Camel Trek via Todgha Gorge & Tinghir
Morocco

One of the trip highlights!

Merzouga to Fes via Midelt, Azrou, & Ifraine
Merzouga to Fes via Midelt, Azrou, & Ifraine
Morocco

This was a very long day. If we had more time maybe would have stopped for a night along the route.

Guided Tour of Fes
Guided Tour of Fes
Fes
Free Day in Fes
Free Day in Fes
Fes

Nice to have a slow day. Went to a hammam!

{{start_location}} to {{end_location}} via Volubilis
{{start_location}} to {{end_location}} via Volubilis
Morocco
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jan 21, 2023
Hi David, Thank you for taking the time to write such a fantastic review! I'm so glad to hear that you had a great trip with Abdou. I think he is our best tour manager (of course, I'm a little biased since he is also my husband). I did want to apologize for the miscommunication about the riad in Fes - that was entirely my fault. When we called Riad al Makan to re-confirm your reservations shortly before your arrival (as we always do), they told us that they had a couple of large groups... Read more

Hi David,

Thank you for taking the time to write such a fantastic review! I'm so glad to hear that you had a great trip with Abdou. I think he is our best tour manager (of course, I'm a little biased since he is also my husband). I did want to apologize for the miscommunication about the riad in Fes - that was entirely my fault. When we called Riad al Makan to re-confirm your reservations shortly before your arrival (as we always do), they told us that they had a couple of large groups staying there during your dates and, because we know how noisy it can get there when it is at capacity, we requested that they move your reservation to their smaller (and quieter) annex property. I was tasked with communicating that change to you and I neglected to do so. For that, I am truly sorry. We certainly didn't mean to surprise you with that, especially after your long journey from the desert.
So, again.. thank you for your fabulous review (despite the glitches) and thanks even more for trusting us with your family adventure to Morocco!

Take care and keep in touch!
Sharon, Abderrahman (Abdou), and the rest of the Morocco Immersion family

A trip to Peru turned to an incredible trip to Ecuador!
Peru | Dec 19 - Dec 28, 2022

J
Jacob S.
Shaw, DC | Reviewed on Jan 05, 2023
We had planned a trip to Peru but with just a few days until arrival, a state of emergency was declared in the country. At a moment's notice, Jesus and the KimKim team were able to get refunds and organize a whole new trip to Ecuador and the Galapagos Islands in just 3 days. Despite the short notice, the trip they put together was incredible. Our guides, Kathy in particular, were knowledgeable, friendly, and punctual, and did an incredible job showing us the whole country. In Galapagos,... Read more

We had planned a trip to Peru but with just a few days until arrival, a state of emergency was declared in the country. At a moment's notice, Jesus and the KimKim team were able to get refunds and organize a whole new trip to Ecuador and the Galapagos Islands in just 3 days.

Despite the short notice, the trip they put together was incredible. Our guides, Kathy in particular, were knowledgeable, friendly, and punctual, and did an incredible job showing us the whole country. In Galapagos, every step was well organized and handled for us. The trip couldn't have been easier and less stressful for us - even though behind the scenes we had no time to plan.

I couldn't imagine trying to book this on my own and then needing to undo it and plan a new trip - it would've been impossible. Having Jesus and KimKim gave us the safety blanket we needed in planning and their plan made the trip so amazingly smooth - we couldn't be more grateful and hope to do it again!

Activity Review
Join a day hike to the The Rainbow Mountain
Join a day hike to the The Rainbow Mountain
Cusco
Quality of Experience
Guides, Drivers and Staff
Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Mar 08, 2023

Dear Jacob, thanks so much for such nice comments. We are happy to have been able to organize the last-minute journey to Ecuador! We are sure you had an excellent trip experience exploring the best of Quito and the Galapagos Islands. We hope you retake pans to Peru in a near future, and you will see the wonders our country has to offer!!
Stay in touch, all the best from Peru.
Greetings from Kim Kim and Peruvian Soul team

We had such an amazing trip to Colombia. Ever...
Colombia | Dec 23 - Jan 2, 2023

Whitney
Whitney B.
Greenacres City, FL | Reviewed on Jan 05, 2023
We had such an amazing trip to Colombia. Everything was planned down to the minute, we had reliable transportation and guides and drivers the entire time. Everyone was on time for every single activity, and we had SO many things planned and the guides were so gracious about showing us around even during the holidays. Everything went so smoothly. We LOVED our guide Peter. He became a friend and made our time in Colombia completely unforgettable. 5 Stars for Kimkim and Chaska tours, thank you... Read more

We had such an amazing trip to Colombia. Everything was planned down to the minute, we had reliable transportation and guides and drivers the entire time. Everyone was on time for every single activity, and we had SO many things planned and the guides were so gracious about showing us around even during the holidays. Everything went so smoothly. We LOVED our guide Peter. He became a friend and made our time in Colombia completely unforgettable. 5 Stars for Kimkim and Chaska tours, thank you both for the memories of a lifetime.

Hotel Review
Finca El Maco
San Agustin

Such an adorable, quaint place with such sweet and helpful staff. I would give it a 10/10, but the nightclub on the property was loud enough to keep me up at night, unfortunately. Otherwise the place would be perfect.

Authenticity & Character
Adorable eco lodge, beautiful grounds.
Location
Staff
Super sweet, helpful staff. Helped us out so much even though we don't speak Spanish.
Cleanliness & Comfort
The club across the way was extremely loud, and not great for someone who is a light sleeper.
Activity Reviews
Jeep Tour in San Agustín
Jeep Tour in San Agustín
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
Monserrate Hill Tour
Monserrate Hill Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Biking in Bogotá
Biking in Bogotá
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Tejo Game in Bogotá
Tejo Game in Bogotá
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike in Chingaza National Park
Day Hike in Chingaza National Park
Bogotá

Oscar was so sweet and gracious- I had to turn around early because I was pretty sure I was going to die and he so sweetly came up with so many ideas for fun other activities that were a little lower impact. He made sure we had sunscreen and snacks and were comfortable all day. What a sweet guy and he totally saved the day when I felt awful from altitude sickness.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tatacoa Desert's Astronomical Observatory
Visit Tatacoa Desert's Astronomical Observatory
Villavieja

We left early for this activity, it was absolutely packed. We had to wait in line about 45 minutes to look into 1 of 5 telescopes. It's nothing about the guide or anything like that, we just didn't feel like waiting in line so much after a long travel day.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Tatacoa Desert
Day Trip to the Tatacoa Desert
Villavieja
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee Tour on a Local Farm
Coffee Tour on a Local Farm
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the San Agustín Archaeological Park
Visit the San Agustín Archaeological Park
San Agustín

Seriously one of the most interesting days of my life! I cannot recommend this activity enough. We learned so much and had such a beautiful nature walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Archaeology Tour in San Agustín
Horseback Archaeology Tour in San Agustín
San Agustín

This was our favorite activity of our 11 day trip. Our guide was just the sweetest, the weather was beautiful, the horses were well trained and well taken care of, and the scenery was just breathtaking. And we had stops on the way and met some absolutely lovely people and got to see some history. I can't recommend this activity enough!

Quality of Experience
Guides, Drivers and Staff
Transport
Farmers Experience in San Agustín
Farmers Experience in San Agustín
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
Rafting in San Agustín
Rafting in San Agustín
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 05, 2023
Dear Whitney and Joey, thank you so much for your kind words! We are so happy to hear that you had a great time in Colombia and enjoyed all the activities. It is always a pleasure for us to hear when the guides are able to pass on the magic of the country to our guests. It was a joy for us that you spent the holidays in Colombia. As a result, the club at El Maco was also a bit noisy, Colombians love to party during this time. I hope you could celebrate a little bit with them! Thank you for... Read more

Dear Whitney and Joey,

thank you so much for your kind words! We are so happy to hear that you had a great time in Colombia and enjoyed all the activities. It is always a pleasure for us to hear when the guides are able to pass on the magic of the country to our guests. It was a joy for us that you spent the holidays in Colombia. As a result, the club at El Maco was also a bit noisy, Colombians love to party during this time. I hope you could celebrate a little bit with them! Thank you for your detailed description of the excursions and activities. I'm glad you were so impressed by the horseback riding tour and the archaeological park!

Hope to see you soon again!
Your Chaska Tours Team! :)

This is our second time using Kimkim and the ...
Argentina | Dec 15 - Dec 30, 2022

J
Janice F.
Coram, NY | Reviewed on Jan 05, 2023
This is our second time using Kimkim and the experience with our trip to Argentina was a bit rockier than our previous stellar experience in Portugal. Starting with the driver not picking us up when we landed in Buenos Aires to quite a few schedule schedule changes throughout, we were most concerned at the last minute notifications and lack of consultation from the local office. When we got Kimkim HQ involved, they were very responsive and worked hard with the local office to try to sort... Read more

This is our second time using Kimkim and the experience with our trip to Argentina was a bit rockier than our previous stellar experience in Portugal. Starting with the driver not picking us up when we landed in Buenos Aires to quite a few schedule schedule changes throughout, we were most concerned at the last minute notifications and lack of consultation from the local office. When we got Kimkim HQ involved, they were very responsive and worked hard with the local office to try to sort things out and also to compensate us for the problems. The activities themselves were great and the scenery in Argentina is breathtaking. The local guides were all excellent. But just a word of caution to expect spur-of-the-moment changes, at least in Argentina.

Activity Reviews
Tango Show and Dinner at Café De Los Angelitos
Tango Show and Dinner at Café De Los Angelitos
Buenos Aires

Excellent experience - both the show and dinner. Aside from the multiple tango numbers, the singers were also an unexpected bonus and contributed to the positive vibe.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Driver picked us up earlier than expected and we ended up having to cool our heels in a holding area for an extra half hour with no drinks or food.
Full day Cafayate Excursion
Full day Cafayate Excursion
Salta

Drop-dead gorgeous scenery. Nice pace for the private tour along with a delicious lunch in Cafayate.

Quality of Experience
Guides, Drivers and Staff
Transport
Between Vineyards and Olive  🍷🍇 (Luján de Cuyo & Maipú)
Between Vineyards and Olive 🍷🍇 (Luján de Cuyo & Maipú)
Mendoza

Excellent stops at two wineries as well as a wonderful multi-course lunch with wine parings at Bodega Vistalba.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
High Mountain Tour Mendoza
High Mountain Tour Mendoza
Mendoza

Spectacular drive. It was great to get to see Aconcagua. What made the trip priceless was our lunch stop in Uspallata where we got to see the second half of the world cup gain and see the joy of the Argentinians when their team won.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class in a Winery 🍷🍸🍽️
Cooking Class in a Winery 🍷🍸🍽️
Mendoza

We made bread, empanadas and fried dessert. Great classmates and we enjoyed eating our efforts in the courtyard with a glass of wine while watching the meat for our lunch being grilled. Excellent multi-course lunch. Class was to include breakfast, but it was just a basket of bread, so we were really hungry by lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Salinas Grandes
Salinas Grandes
Salta

Spectacular drive on a very well-maintenance hairpin road to reach the salt flats. Nice stops for photos throughout as well as ample opportunity to explore once we got there.

Quality of Experience
Guides, Drivers and Staff
Transport
Purmamarca & Humahuaca to Salta
Purmamarca & Humahuaca to Salta
Argentina

Nice visit to both small towns and the surrounding scenery was gorgeous, as were the views all along the way. Unfortunately we didn't make it to Humahuaca in time to see the priest come out of the clock as promised and also learned the 14 color mountain was a separate tour and not included with our day trip. Beyond that though, we really enjoyed the small towns and opportunity to taste the local flavors during our lunch stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Argentinean Falls - Full day
Argentinean Falls - Full day
Puerto Iguazú

Great walking tour of the Argentine side of the falls with many opportunities for photos from various vistas.

Quality of Experience
Guides, Drivers and Staff
Transport
Brazilian Falls - PRIVATE
Brazilian Falls - PRIVATE
Puerto Iguazú

Nice complement to the Argentine side tour the previous day to get other views of the falls. Unfortunately, we were only informed after booking that the Garganta del Diablo bridge had been damaged and was being repaired, as was another portion of the walking path, which would have been one of the highlights.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day City Tour - Private service with English speaking guide
Half day City Tour - Private service with English speaking guide
Buenos Aires

Good overview of the city - best to do when you first arrive to get an idea of those areas you'd like to return to.

Quality of Experience
Guides, Drivers and Staff
Transport
Gastronomy experience: Parrilla Walking Tour
Gastronomy experience: Parrilla Walking Tour
Buenos Aires

3 stops - one for empanadas, another for an excellent grilled meat lunch and finally ice cream for dessert. We thought it was going to be small bites at multiple places, but this worked our well and we enjoyed the food at all stops.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fiesta Gaucha Estancia Santa Susana Excursion
Fiesta Gaucha Estancia Santa Susana Excursion
Buenos Aires

Relaxing all day experience with a nice drive out to the estancia. The hostess was fantastic and really worked hard to keep everyone informed and involved. Lovely lunch under the shade of the trees after a quiet horseback ride around the property.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso