Kimkim Trip Reviews

My husband and I rarely get the opportunity to travel together. The trip to Morocco was rather impromptu. The Kim Kim team was fantastic every step of the way, helping us choose excursions and day trips. One element different from our previous travels was the use of a single driver for travel throughout the country. We are so lucky to have met Hamsa, our driver and travel expert. What a fantastic young gentleman. Hamsa arrived to greet us every morning with a rundown of where we would be travelling each day. The car was always immaculate and Hamsa was always perfectly dressed , ready to answer questions and pack the car with water and coins for incidentals, like bathroom stops and fresh pomegranate juice. The good relationships between the KimKim tam, Hamsa and our guides in the various cities made for a seamless and memorable trip of a lifetime. When unforeseen torrential rain washed out roads, the KimKim team worked to make accommodations for travel changes, and even plan new experiences in the event we were stuck due to road emergencies. The guides in each of the cities were wonderful, each a wealth of knowledge. Every single guide was so happy to share with us the history and progress and remarkable features of their city. Every single guide was happy to help us learn enough of the language (even Berber)to say "hello"and "thank you", so we could be respectful guests in their lands. My favorite guide was Hanyn, who we were able to see twice while in Marrakech. Hanyn guided our evening food tour, which I highly recommend, and the tour of the city the following day. Hanyn's historical knowledge of Marrakech and Morocco in general, brought the ancient sites to life. Hanyn's relationships with the shopkeepers gave us access to their knowledge of their products, how they came to work in their craft, and their love for their community. One takeaway that was distinctly notable about every aspect of the KimKim Morocco experience: these knowledgeable individuals have great pride and love for their country. Their hope is to share the wonderful, exotic delights that make up the beautiful place that is Morocco. Their pride of place in their individual cities is apparent in their teaching. So many wonderful experiences that we will remember . I invite you to let the KimKim team plan a fantastic journey for you and embark upon the same quest we took, with mountain hikes, coastal walks, desert stars, rally cars and a country full of friendly, remarkable people. We cannot wait to go there again.

One of the most incredible trips we’ve ever had the privilege of taking. Every day and place was just stunning, from Preikestolen and Lysefjord to Lofoten (our favorite, but doesn’t diminish the beauty of the rest of the country) followed by the Lyngenfjord Alps, whale/orca safari and the northern lights. One of the most beautiful countries with wonderful people. We will definitely return. Thank you for all the help you gave in making it such a memorable and beautiful experience 🙏

Hotel Reviews

The Bolder

Forsand

Authenticity & Character

Location

Staff

Cleanliness & Comfort

HATTVIKA LODGE

Ballstad

An incredible place with great staff and access to outdoor activities from heaven! Additionally, the restaurant there, Fangst, is seriously good! The owner Kristian and his team there do an incredible job (while living somewhere pretty close to heaven at least for me :)

Authenticity & Character

Location

Everything. Lofoten is amazing!

Staff

Kristian, Maria, Tim and Jennie

Cleanliness & Comfort

Glass Igloo Lyngen North

Lyngen

Staying at the Glass Igloo Lyngen North was an indredible experience. Lying in a glass hut, watching the Northern Lights was just outrageous. It’s hard to put the experience into words, but everything about our stay here was perfect. I couldn’t imagine a more unique way to experience Norway.

Scandic Ishavshotel

Tromsø

The Scandic Ishavshotel was just a large chain hotel without much character. We stayed only about eight hours, so it was fine for a brief rest, but certainly didn’t stand out like other unique accommodations on our trip.

Activity Reviews

Kayak Tour on the Reinefjord

Norway

Quality of Experience

LLP

Guides, Drivers and Staff

Kristian was a great guide

Transport

Northern Lights Sailing Cruise

Tromsø

The Northern Lights Sailing Cruise was a wonderful experience despite the rain. Sitting in a hot tub on the Norwegian Sea was crazy, though we didn’t see the Northern Lights. The crew was fantastic, and we still had a great time.

Impeccable choices by our friend, Yuliana, starting from pick-up at the airport. Her planning and attention to detail allowed my family to enjoy a vacation free from arguing, uncertainty or poor planning. Thank YOU!

Costa Rica for a family of four to celebrate my husband’s 50th birthday. Our two sons (16 & 13)came along for their second international trip. We started in San Jose to acclimate and pick up a rental. Hotel was perfect for one night with teens. Service was excellent and super helpful with car rental communicators. Alamo provided a new Toyota Rav 4 for our journey.

We ventured to La Paz Waterfalls for a stop off on the way to Arenal / La Fortuna. Fantastic spot and worth the time to explore the waterfalls and zoo.

Next stop was Arenal Parasido Resort in La Fortuna. Stayed in a villa ( 2 bd/ bath house with micro kitchen). Private and spacious with beautiful grounds. Zipline, safari river tour, eco thermal springs are some of the amazing activities we enjoyed. All companies provided were top notch!

Next area we explored was Quepos and Manuel Antonio National Parc. We stayed at Los Altos Resort in Quepos which was pure luxury! Accommodations were stellar including our own elevator, balconies off all rooms, 3 bd 3 bth, concierge service! Wildlife on the property rivaled the national park! Sloths, monkeys, macaw, agouti, toucans, hummingbirds and much more all on the property. Some of our favorite moments were observing the natural beauty poolside and experiencing wildlife completely free. Stunning views across the property. Staff was legendary and a pleasure to get to know. Breakfast was another standout.

Caterina worked very closely with us to plan the perfect trip. She listened to our suggestions and accommodated our changes and requests. The trip and plans were smoothly executed seamlessly.

Hotel Reviews

47 Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Universe Lucca

Lucca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private full-day tour to discover the Cinque Terre

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Private Colosseum, Forum Tour & Palatine hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Aperitivo Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Private Airport Transfer

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque terre Card

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour of Lucca with bike tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of Pisa

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

The most memorable was of course Machu Picchu. Our guide Javier was excellent and a great photographer.
Inkaterra Hacienda was amazing. Enjoyed the privacy.

Our guide Paolo was incredible! Such a great guy, lots of fun, and very knowledgeable. The driver, Johnny, was also spectacular.

We just returned from a wonderful trip to Japan. Our local specialist, Angel, was amazing. The tour guides and activities she selected were perfect. We were also very appreciative of Angel's communication, both before and during our trip. She was always available for our questions with a quick response. When we decided on short notice to modify one of our last nights, she quickly helped us arrange a new hotel and transportation. I would highly recommend!

Hotel Reviews

Shibuya Stream Excel Hotel Tokyu

Tokyo

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cross Hotel Osaka

Osaka

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Wood Takayama

Takayama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cross Hotel Kyoto

Kyoto

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

福智院（Koyasan Onsen Fukuchi-in）

Wakayama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour

Tokyo

We loved getting out of the City and into the mountains! Beautiful scenery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day tour Shirakawa-go Village

Takayama

Samurai and Ninja Museum with Experience

Kyoto

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Quality of Experience

Guides, Drivers and Staff

Full Day Tokyo City Tour

Tokyo

A Fun-Filled Cooking Class in Tokyo - Wagyu Beef and More

Tokyo

This was one of our favorite activities!

Quality of Experience

Guides, Drivers and Staff

Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Rural Bike Tour

Takayama

Enjoyed seeing a town that was a little less touristy. Nice area for bike riding.

Quality of Experience

Guides, Drivers and Staff

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway

Kyoto

Quality of Experience

Guides, Drivers and Staff

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Food

Guides, Drivers and Staff

Traditional Tea Ceremony KYOTO

Kyoto

Overall this trip was most enjoyable and well planned. The few glitches were taken care of in a timely manner. Our accommodations were all excellent. Our guided trips were also well planned and our guides were very knowledgeable and flexible. In particular our guide in Killarney and Cork, Joe O'Donnell, was a pleasure to travel with. He was well prepared, kind, and highly professional. We appreciated how Kim Kim was able to help us plan such a personalized trip with all the sights we wanted to visit and activities we wanted to participate in. Our thanks to all the individuals who communicated with us and helped make our time in Ireland so memorable.

Hotel Reviews

Lighthouse Bed & Breakfast

Great location in Dingle. The hosts were most kind and accommodating. The B & B was very clean, rooms were very comfortable and the breakfast was simple, but tasty. We felt very welcome and had a pleasant stay.

Authenticity & Character

Location

Close to town. Beautiful view.

Staff

Cleanliness & Comfort

Doolin Inn

Doolin, Co. Clare

Great accommodations. The rooms was spacious, quiet and comfortable. Anthony's Restaurant was a true gem. Wonderful breakfasts and the dinner was 5 star!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Old Weir Lodge

Killarney

Great location. Easy walk into Killarney town. Accommodations were excellent. Staff was very kind and rooms were spotless. Breakfast was delicious with many choices.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The River Lee Hotel

Cork

The hotel was a short walk to the main part of Cork. Our room was clean, comfortable and quiet. We enjoyed the meals we had - breakfast, dinners and cocktails in the lounge. The staff was very kind and helpful. My husband was ill while there and they put us in touch with medical assistance within minutes! I am so appreciative of their help.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Explore the Beara Peninsula

Ireland

Quality of Experience

Food

Guides, Drivers and Staff

Our guide and driver, Joe, was very knowledgeable and shared much information about the area's history and culture. Made our day unforgettable

Transport

Doris arranged a great personal tour for us. From pick up at the airport, drives to various hotels and locations and back to the airport for departure, all was pleasant and comfortable. Doris got back to us immediately if we had any questions. Our guide, Mr. Cau and driver, Mr. Huy were professional and caring. We had a wonderful stay in Vietnam. Our only regret is that we did not allow ourselves more time to explore this fascinating and ancient country.

Our group of eight had an amazing trip to Italy thanks to the planning and preparation of Arianna at kimkim. It was a relief not to have to worry about the details.

The guide for the walking tour was outstanding. The guide for the bike to Chianti was good, bikes and safety measure were not great. The bike team for Fiosole was outstanding as was their equipment. A transfer should have been recommended given the distance and obscurity of the meeting point. Again, the distance to the bike trip in Bellagio from our hotel should have been pointed out. It seemed there were closer options available for ebiking. Boat trip was fine. Both hotels were great, especially Villa D'Este. Thanks for all!

Wow and Incredible
We had an amazing experience in Kenya and Tanzania. Stephan pulled together an adventure that was perfect for us! We saw everything on our Must-See list and more. The guides and lodging were all great. The transportation was safe and convenient. The welcome booklet from Stephan was so valuable. Because of it we had everything taken care of and had no problems in either country.
Kenya:
Stephan and our Guide/Driver Norman from Truly Swahili were at the airport to greet us when we arrived in Nairobi. On the drive to the 1st hotel, we went over the plan and discussed logistics. This was great so when we took off the next day for Lake Nakuru, we were ready.
Norman was our driver and guide while we were in Kenya. It was great to have the same person the whole time we were there. Norman was great, what a nice and caring person. He is also a great guide. He found so many birds and animals. It is amazing to watch him work. The number of small hidden birds he saw was incredible. We would have never seen as much as we did without him. We spent 2 full days on Safari in the park with Norman. We would do it again
Skynest Residences by CityBlue - this was an apartment/hotel which I really appreciated. We stayed here twice as we were going in and out of Kenya. The unit had clothes washing machine which was helpful. We did not have to pack for the whole time we were away. The people were all very friendly, the unit was clean and comfortable. The view from the roof of the building was wild. Nairobi is HUGE!
Sopa Lodge Nakuru - This is a beautiful lodge above Lake Nakuru. The views are incredible. The location is in the park, so our safari began when we woke up with Zebras just nearby. The room was clean and comfortable. Maggie and Mary in the restaurant took amazing care of us!!! They were so friendly! We felt welcome and safe the whole time
Cliff Lodge Sunrise Boat Safari. This was fun. We were treated to a boat cruise on Lake Nakuru. We were able to cruise the shoreline to find all sorts of different birds, and 100’s of Pelicans and Flamingos. It is an early start, so a delicious breakfast is provided. Milka really knew her birds and what we could expect to see. And the Milka/Suleman team were great together spotting everything!
Tanzania
This time we were met at the airport by Truly Swahili’s Irene and our guide Kaka. We met our driver Jambo the next day. More on Kaka and Jambo later! Irene went over the plan for our 8 days in Tanzania on the drive to the hotel in Arusha. This was great so we again knew what to expect.
Sanna Boutique Hotel in Arusha was quite nice. It had an amazing rooftop view, and we were just at the base of Mt. Meru. Everyone was so friendly and helpful. Gofrery in the restaurant talked birds with us and made sure we were always ok! It was a good stay before the long drive to the Serengeti.
Kaka and Jambo our guide and driver. I do not think there is enough good to say about these 2 guys. They were a power team! Driving is long and challenging. Jambo got us where we needed to go every time. We were so impressed how he knew how to get around in the Serengeti. There are no roads or signs, yet we always arrived at our lodge at the end of the day. Jambo has crazy skills to be able to drive and find birds and game as we go. Then there was Kaka, he was joy to be around. He saw the positive in everything. And he also saw everything. He knew what was most important to us (birds) and took us to the places that had birds. He knew where a fig tree was that all sorts of bird life. Amazing! Both Kaka and Jambo listened to us, stopped the car when we asked and never rushed us to get going again. Both laughed easily and knew so much! We were able to enjoy the Serengeti and Ngorongoro crater game drives to the fullest! The combination of being in Tanzania with Kaka and Jambo was incredible. I will want these 2 to guide me next time. Tanzania without Kaka and Jambo – I don’t think so!
The Acacia Seronera Luxury Camp was amazing. It was the iconic staying in a tent-cabin in the Serengeti. What fun. We heard lions from our bed the 1st night. That is not something that happens in the USA! The rooms were clean and comfortable. There were plenty of people to escort us to our room in the dark. So, we always felt safe! Mariska took care of us in the restaurant, and she was great! The lodge is doing a big update and from what we saw it will be even more luxury than it was for us!
Karatu Simba Lodge – we enjoyed this lodge a lot. It was also clean and friendly and safe. The rooms were very comfortable. Sitting on the deck looking over the hills and farms was beautiful! The meals were buffet style so there was lots of variety and all of it was very tasty!
A last minute add on to our trip was Lake Manyara Biking, Canoeing & Cultural Experience with lunch, instead of a second day in the Ngorongoro crater. This turned out to be one of the most memorable days of our trip. This one we went into not really knowing what to expect. Teresa from The Cultural Tourism Programme in Mto Wa Mbu was an excellent guide. We learned more details about the different tribes and their cultures and skills. We have the opportunity to purchase art from small local artists. We had a traditional Tanzanian lunch prepared for us in a Banana Plantation. YUM! Biking through the village was an interesting ground view of the area. We enjoyed the day! Now I think we will always add a cultural day to any trip! Had I known more about the day I would have brought more cash with me. We encountered so many different people all who are so proud of what they do! I wanted to bring home a little of everything they made.
Irene met us again before we headed to the airport. How wonderful to have a personal touch to be sure the trip not only met our expectations but exceeded them. Stephan took this time to call us and check in before the long trip home as well. 5 Stars!!! Will Recommend!

Hotel Reviews

Skynest Residences by CityBlue

Nairobi

This was an apartment/hotel which I really appreciated. We stayed here twice as we were going in and out of Kenya. The unit had clothes washing machine which was helpful. We did not have to pack for the whole time we were away. The people were all very friendly, the unit was clean and comfortable. The view from the roof of the building was wild. Nairobi is HUGE!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karatu Simba Lodge

We enjoyed this lodge a lot. It was also clean and friendly and safe. The rooms were very comfortable. Sitting on the deck looking over the hills and farms was beautiful! The meals were buffet style so there was lots of variety and all of it was very tasty!

Authenticity & Character

Location

It was a good balance between getting to the Ngorongoro crater and having out day in teh village of Mto Wa Mbu.

Staff

Cleanliness & Comfort

Sopa Lodge Nakuru

Nairobi

This is a beautiful lodge above Lake Nakuru. The views are incredible. The location is in the park, so our safari began when we woke up with Zebras just nearby. The room was clean and comfortable. Maggie and Mary in the restaurant took amazing care of us!!! They were so friendly! We felt welcome and safe the whole time

Authenticity & Character

Very 'classic' safari lodge. It was everything you woud expect .

Location

It is in the National Park so Safari is just out side the lodge.

Staff

Maggie anfd Mary - AWESOME. Everyone was friendly and helpful.

Cleanliness & Comfort

The room was large and comfortable. The Lodge its self was beautiful

Sanna Boutique Hotel

Arusha

It had an amazing rooftop view, and we were just at the base of Mt. Meru. Everyone was so friendly and helpful. Gofrery in the restaurant talked birds with us and made sure we were always ok! It was a good stay before the long drive to the Serengeti.

Authenticity & Character

Location

Staff

Godfry - He was awesome.

Cleanliness & Comfort

Acacia Central Serengeti Camp

We ended us staying at another Acacia lodge in the Serengeti ..... The Acacia Seronera Luxury Camp was amazing. It was the iconic staying in a tent-cabin in the Serengeti. What fun. We heard lions from our bed the 1st night. That is not something that happens in the USA! The rooms were clean and comfortable. There were plenty of people to escort us to our room in the dark. So, we always felt safe! Mariska took care of us in the restaurant, and she was great! The lodge is doing a big update and from what we saw it will be even more luxury than it was for us!

Authenticity & Character

another classic safari -tent lodge. It was amazing

Location

I mean we are IN the Serengeti. The location can not be any better!

Staff

everyone so friendly. Mariska was a special person.

Cleanliness & Comfort

Activity Reviews

Sunrise Boat Cruise on Lake Nakuru

Nakuru

Cliff Lodge Sunrise Boat Safari. This was fun. We were treated to a boat cruise on Lake Nakuru. We were able to cruise the shoreline to find all sorts of different birds, and 100’s of Pelicans and Flamingos. It is an early start, so a delicious breakfast is provided. Milka really knew her birds and what we could expect to see. And the Milka/Suleman team were great together spotting everything!

Quality of Experience

Food

Guides, Drivers and Staff

Milka and Suleman

Transport

Evening Game Drive at Lake Nakuru National Park

Nakuru

Norman was a amazing guide. Lake Nakuru is beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Safari Experience at Serengeti National Park

Tanzania

WOW The Serengeti is Amazing. But we had the BEST gukdes Kaka and Jambo! They made more amazing than it was going to be anyway!

Quality of Experience

Food

Guides, Drivers and Staff

JAMBO AND KAKA!!!!! YES!

Transport

Full Day Safari Experience at Ngorongoro

Tanzania

What an amazing place. there is SOOOOOO much to see

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I had the absolute best time in Ha Long Bay- everyone was so kind, the scenery was incredible, the boat was swanky, and the excursions were very fun. Kimkim made everything super easy and everything between travel was extremely organized. 10/10 recommend!

Elena was amazing! She first met with our family to check on what type of trip we were envisioning and developed an initial itinerary that we were we able to modify as needed once we met and discussed with her. She was accessible and always responsive when setting up trip meetings. She put together a trip that was the perfect match for our family—it included history, a few days for relaxation, site specific experiences (eg, cooking class, day trip to island, visit to winery, bike tour) and excellent recommendations for restaurants and things to see and do during downtime at each location. Each tour guide that she arranged for us was friendly, engaging, and knowledgeable and were great resources as we were learning about each city. Elena always kept in close communication via What’s App to be sure that we always had up to date information for the upcoming day’s itinerary and to respond to any questions that we might have. She also arranged private transport or high speed train tickets when available and feasible to take any stress away from transport. I would highly recommend Elena for anyone wanting to travel to Italy!

Hotel Review

Hotel Luna Convento 4* Amalfi

Amalfi

This hotel is a jewel! The views overlooking the coast are amazing. The converted monastery is beautiful with its original cloister and with beautiful original tilework everywhere throughout hotel. It is also conveniently located steps away from the main city center of Amalfi. Everyone whom we encountered at Hotel was so friendly and always happy to help with anything needed. Would also highly recommend Hotel Restaurant Verranda—amazing food, service, and meal time views to enjoy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rome Private Guided Walk

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Really enjoyed our tour guide, Maria Paolo! She was friendly, knowledgeable, and engaging and a great resource as we learned about Rome.

Florence private guided walk including Accademia Gallery

Florence

Fadi, our tour guide, was amazing! He was friendly, knowledgeable, and engaging! We thoroughly enjoyed his tour of the Accademia Gallery and introduction to Florence. He also gave us great recommendations for restaurants and things to do while we were there. Highly, highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Florence bike tour (small group)

Florence

My family and I really enjoyed this tour. I will say that if you’re older in 70s and not used to riding bikes that you would want to opt for a walking tour. My parents are in their 70s but given how crowded some of the areas were where you are touring, they were not comfortable navigating bikes in squares full of people and down alleyways shared with fast driving taxis and scooters.

Quality of Experience

No

Guides, Drivers and Staff

Transport

Siena guided tour

Italy

Alice was a wonderful guide. She was a native of Siena and was knowledgeable, friendly, and engaging! We loved learning about this beautiful city and its rich history!

Quality of Experience

Guides, Drivers and Staff

Transport

Wine tasting with light lunch and winery visit

Italy

This lunch was in the most beautiful location in Tuscany. The winery staff were so friendly and knowledgeable as they reviewed the wines, olive oils, balsamic vinegars, and food that we were sampling.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transport from Florence to the Tuscan winery was wonderful. We were driven by Max, who was so friendly and gave us history and information about everything we were passing during transport.

Pompeii ruin visit with a private guide

Italy

Salvadore was an excellent tour guide. He kept our 11 and 13 year old completely engaged, as well as the rest of family, as he have us history of Pompeii.

Quality of Experience

No

Guides, Drivers and Staff

Transport

Day trip to Capri Island from The Amalfi Coast - small group

Italy

The boat captains on way to Capri were wonderful, showing us beautiful sites and points of interest on way to island. The Isle of Capri was absolutely beautiful! We highly recommend chair lift up to Monte Solaro for some breath-taking views! Also thoroughly enjoyed captains stopping on way back to Amalfi to allow us time to swim in the clear aquamarine water of Mediterranean.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museums, Sistine Chapel & Colosseum Tour Full Day Combo

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Accademia Gallery - skip the line entrance

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Pizza and Gelato making class in Rome - small group

Rome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum skip the line ticket

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Great trip to Morocco. We would suggest others considering a similar itinerary take 16 days to do the trip, rather than our 11days. Many long days in the car brining us to amazing sites, but little time to enjoy the destination as often arriving early evening and leaving at 9am the next day. Wonderful stops along the way, but there was nowhere near the time needed to avail of them all based on how our trip was booked. Recognize driving in Morocco takes longer and thus 300km trip will likely take at 10 hours with a lunch stop.

Morocco is a wonderful place to visit. Original travel was great and our driver and tour guides where fantastic. The Riads were beautiful and it will always be a memorable trip! Although it is a long drive the overnight in the Erg Chebbi - the Sahara dessert dunes was amazing. We are very grateful for our tour guides, particularly navigating the amazing Median of Fez. The history and culture we learned from them enhanced the trip immeasurably.

Activity Review

Feasting with Family: Unforgettable Evening Food Tour in Marrakech

Marrakesh

So fun to explore the Market with Yassin. We tried so many different foods, learned a ton and had a great opportunity to ask all of our questions about life in Morocco in an informal open way. Kids had a great time as well and the flexibility of the tour worked well for our family.

Most of our guides were good. A few should be noted that we’re not
Hugo in Lisbon historical tour. Knew his history but did not engage with us except to give out his facts. He was our weakest guide. The food tour in Porto should have chosen more place with some good atmospheres she gave us tastes of the regional food she was charming but the places we ate in were underwhelming
Arriving in Porto for guest stay at casa de campanhia must arrange transportation with a driver who can take you to the hotel entrance. We are dropped below a long steep cobblestone street and had to drag our suitcases all the way up. Unacceptable! The hotel was fantastic! The drive to Nazaré and Óbidos were very touristy and not for us. The grahams tasting and th Quinta do crasto tasting were lovely. In Lisbon the Bairro alto hotel has some issue. The room that you booked for us was unacceptable! They had a tiny closet , no drawers, 1 stories no to share and a toilet that your knees knocked against the bidet. This is something you as agents should be aware of. Perhaps if we were local staying for an overnight if might have been ok. We paid extra and moved into a suite. The restaurant and bar were great! Please not about the class of hotel you book was poor.
Your app works great and you’re always available. Well done! Guides should be vented for knowledge and room s should be checked before booking

Hotel Reviews

Casa da Companhia - Vignette Collection

Porto

Exquisite hotel. Convenient location

Authenticity & Character

Location

It’s on the major walking street if you have a room overlooking this it might be noisy

Staff

Everyone kind and helpful

Bairro Alto Hotel

Lisboa

The staff was wonderfu. The room That was booked for us was UNACCEPTABLE It had 1 sink, the toilet faced the bidet and your knees knocked into it. There were no drawers and the closet was possibly 18” wide. Maybe it would hold 2 jackets. We had been traveling for 10 days. There was no place to put anything. We paid extra and moved into a larger room that was lovely. This experience should not happen As agents you should be aware if the types of accommodations

Authenticity & Character

Rooftop garden and restaurant were great

Location

Easy access

Staff

Very kind and hwkpful

Cleanliness & Comfort

Activity Reviews

Foodie Experience in Porto

Porto

Guide was sweet and knowledgeable. We tasted regional food but the places selected lacked atmosphere. I think more thought could be given to this as we’ve been on many food tours around the world

Quality of Experience

Researched this trip quite a bit. I don’t think seeing Nazaré or Óbidos was necessary. Heavy tourist spots with same shops over and over

Food

The restaurants we booked on our own were excellent. Better feedback from your company would be helpful

Guides, Drivers and Staff

Mixed review. Hugo who did our historical tour in Lisbon was unexciting and poor other drivers were more engaged

Transport

On time or waited for us

Tour and Tasting at Grahams ’s Port Cellar

Porto

Excellent tour highly recommend. Topped with a tasting

Guides, Drivers and Staff

All guides were lively except Hugo on our historical walking tour of lisbon

Transport

Everyone arrived on time

My trip was independent. Kim Kim planned about half the itinerary, including lodging and the car rental. This part of the itinerary was fine!
I also spent time in Waterton Lakes, Glacier NP, Winnipeg and Churchill.
Since Glacier NP was outside Canada, I was told I had to make my own arrangements for that park. That sounds like a strange policy.
I also had to make my own arrangements for Waterton Lakes, Winnipeg and Churchill, which are in Canada. I am not sure of the reasoning behind this. I used Booking.com for all my lodging and the accommodations and it worked out fine.
The travel agency would not book a small group tour (2-6 people max), 4x drive, to see the Polar Bears in Churchill. They said they only worked with a company that transported large amounts of people (30+) in massive transport vehicles.
I make my own arrangements for small group tours and my tours were fantastic!

The car company - Avis - gave me a credit for a half empty gas tank when I picked up the car.
I have not seen this refund from Kim Kim yet.

We had a fantastic trip to South Korea. Jessica organised everything to perfection, all to our personal needs. Nothing was too much trouble and all our requests were met.
The hotels were good, guides were good and very informative and also happy to change the itinerary on a day if needed.

We would highly recommend Jessica and kimkim.

Shona was exceptional in her communications and responsiveness to our feedback, when planning the trip. She provided great suggestions for activities and answered any questions I had, promptly and thoughtfully. Once travelling, Shona kept in close contact, checking in and advising us of activity details. She was always available with any questions we had and was very accommodating of some last minute changes we made. The trip components that she arranged were fantastic and the activities were always top-notch, fun and interesting. The drivers were great: great communication, reliable and very competent. The Private tour guides we had (Slash, Andy and Tan) all had different styles, which was fun, but they were all great. They were reliable, personable, knowledgable, great communicators and very flexible. They accommodated our interests really well. The small tour group guides, through Magical Trips (Max and, sorry, I did not get the name of the Sumo guide), were very good and those tours were really fun. We were so happy with the trip itinerary and everyone supporting the itinerary. Thank you!

Sebastian did a wonderful job planning out trip and customizing it to meet exactly what we were looking for. We particularly enjoyed the boat tour of Calanques National Park, and the incredible views in Chamonix!