Kimkim Trip Reviews

4.8
Based on 15,703 ratings
Read 15,703 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Solo Travelling to Pu Luong Nature Reserve
Vietnam | Mar 16 - Mar 21, 2025

Hobe
Hobe H.
Canada | Reviewed on Mar 26, 2025
My guide was Quoc. He was very friendly and certainly tried his best to make sure I had a great time. He even took me a long way out of his way to get me to an ATM after one of our touring days was over. The Kho Muong Cave (Bat Cave) was easily the most memorable thing I saw on my trip. I have been raving to all my friends about it. Read more

My guide was Quoc. He was very friendly and certainly tried his best to make sure I had a great time. He even took me a long way out of his way to get me to an ATM after one of our touring days was over. The Kho Muong Cave (Bat Cave) was easily the most memorable thing I saw on my trip. I have been raving to all my friends about it.

Hotel Review
Gateway Inn Pu Luong

The people who work there are lovely. They are always happy, friendly and helpful. The views from the restaurant are amazing, even on foggy days. My room was comfortable but I did trip over the little ledge going into the bathroom a couple of times. It might be a good idea to put a throw rug over the ledge for safety.

Authenticity & Character
Location
The views!
Staff
Smiles, always friendly and helpful. Just lovely people.
Cleanliness & Comfort
The restaurant can be a bit cold in the cooler months. I took a blanket with me to keep warm.
Activity Reviews
Pu Luong Explore Village Life  Water Wheels & Rafting (Excursions)
Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)
Vietnam

This was a nice, relaxing day. Floating on the dam in the bamboo boat was very serene.

Quality of Experience
Guides, Drivers and Staff
Transport
Pu Luong Full Day Easy Rider -  Caving | Riding | Swimming
Pu Luong Full Day Easy Rider - Caving | Riding | Swimming
Pu Luong Nature Reserve

The Kho Muong Cave was beyond outstanding. I have never seen anything like it. It was easily the highlight of my two weeks in Vietnam.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao

Spectacular Columbia!
Colombia | Mar 7 - Mar 19, 2025

E
Emily G.
Canada | Reviewed on Mar 26, 2025
We just returned from our 2 week family vacation to Columbia. Michael Gold worked with us for months prior on our itinerary, and he did not disappoint! Everything went off without a hitch! Michael arranged all of our flights, drivers and guides who were always on time, and very knowledgable. Our family wanted a mix of city, beach and nature, and Michael was always happy to modify our itinerary if we changed our minds. Michael was also always available to us while on the trip via Whatsapp... Read more

We just returned from our 2 week family vacation to Columbia. Michael Gold worked with us for months prior on our itinerary, and he did not disappoint! Everything went off without a hitch! Michael arranged all of our flights, drivers and guides who were always on time, and very knowledgable. Our family wanted a mix of city, beach and nature, and Michael was always happy to modify our itinerary if we changed our minds. Michael was also always available to us while on the trip via Whatsapp if we had a question. We loved the horseback riding in Pereira, and the fruit-tasting there is a must! The scenery in Cocora Valley is not to be missed. Hotel Quadrifolio in Cartegena was a unique, restored hotel that was a gem to stay in and is perfectly located to stroll in the old city. Our kids even enjoyed the Bolero Museum in Bogota and wandering around the city. We would highly recommend visiting Columbia, and we will definitely be using KimKim again in the future!

Hotel Reviews
Hotel Boutique Sazagua
Pereira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quadrifolio
Cartagena de Indias
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 26, 2025

Dear Emily,

Thank you so much for your wonderful review and for trusting us with your family trip to Colombia! We’re thrilled to hear that everything went smoothly and that you had such a memorable experience.
Being available and flexible throughout the journey is something we truly value, so we're glad it made a difference for you.
We’d be honored to help plan your next adventure to Colombia. Looking forward to welcoming you back!
Warm regards,
Michael & The Chaska Tours Team

Switzerland trip review
Switzerland | Mar 15 - Mar 24, 2025

A
Alan C.
Chicago, IL | Reviewed on Mar 26, 2025
Day 1
Bellevue Hotel was very nice; comfortable room with scenic view, central location, excellent breakfasts. Street noise fairly minor.
Day 2
Tour guide Celio Marquez (not sure of spelling) was charismatic and he was very interesting to talk with. Highlight of the day was Blausee, a small lake in a forest near Thun. Very clear water with many trout swimming.
Day 3
We found a good hike near the hotel, and Liam and Alan climbed about 350 m above the town for fantastic views. Wendy took...
Read more

Day 1
Bellevue Hotel was very nice; comfortable room with scenic view, central location, excellent breakfasts. Street noise fairly minor.
Day 2
Tour guide Celio Marquez (not sure of spelling) was charismatic and he was very interesting to talk with. Highlight of the day was Blausee, a small lake in a forest near Thun. Very clear water with many trout swimming.
Day 3
We found a good hike near the hotel, and Liam and Alan climbed about 350 m above the town for fantastic views. Wendy took a flatter walk along the river to Brienzersee. In both cases the trails and paths were very nice. It was great to have a full day unstructured. By the way there is a lovely gelateria and sandwich shop near the hotel called Bella Ciao where we had lunch – we highly recommend it!
Day 4
Ivo was a really nice tour guide. The tour itself was also good but entailed a lot of driving. We loved visiting a small family-run goat cheese factory , the village of Gruyere, and wine-tasting at a very scenic vineyard looking down on Lake Geneva. There are two things we would change however. First, the Cailler factory chocolate tour was rather disappointing. During most of it we were held captive (literally!) in a series of rooms that each described an episode from in the 1000-year (?) history of chocolate. Only at the end did we get close to any actual chocolate that we could taste, and by then we were just looking to escape (although we did appreciate being able to view a small example of a production line just before the tasting).
The second thing we would change is the large amount of driving. We first drove north at least an hour from Interlaken to Dallenwil for the cheese factory (Odermatt Käserei). We then headed first northwest and then southwest, passing Otten, Bern, and Fribourg on our way to Gruyere – a drive of about 2.5 hours. We then had another 45 minutes drive to the winery (Domaine du Daley, near Lausanne), and at the end of the day 1.75 hours back north to Bern again and southeast to Interlaken in darkness). The total driving was around 6 hours. For the future it might work better to package this differently. We would have enjoyed having more time at the hilltop village of Gruyere and the cheese factory tour might have been paired better with the Day 7 activities closer to Zurich. I think that just the southern stops could be done from Interlaken with about 4 hours driving?
Day 5
We loved the Jungfraujoch! It would have been helpful to have a bit more description in the details about what to expect at the Grindelwald Terminal. We ended up following the crowd and taking the cable car up to Eiger Glacier station to meet the cogwheel train. It worked out fine in the end.
Day 6
It was hard to leave Interlaken – we really enjoyed our stay there. Travel to Zurich went smoothly. Helmhaus Hotel was quite nice, the staff was fantastic, and they did come through with a sofa bed for Liam. The hotel is at the corner of a busy plaza which made it a bit noisy during the weekend, but the tradeoff was a great central location.
Day 7
The tour with Richard was interesting, but we would have appreciated a bit more discussion of the history around the stops we made. We did have a great conversation about comparisons between Switzerland and US governmental structure on the drive.
Day 8
The tour with Robert was fantastic, the best of our trip! He is extremely knowledgeable about the area also very charismatic and an interesting conversationalist. It was worth the tour just to meet him. The organization of the tour was also perfect, culminating in a ferry ride to Kilchberg, Lindt chocolate factory visit, and cable-car up to Felsenegg restaurant for fondue and a spectacular view. Wow!
The Lindt factory is much, much better than Cailler. Self-paced, beautiful building, ample sampling, and a view of an impressive pilot factory.
Day 9
Burgenstock spa was excellent, with spectacular views of Lucerne area. It is a little complicated getting there with all the different modes of transportation, but we were able to work it out with the instructions you gave us. Thank you for reorganizing this for a different day from what was originally planned.
Day 10
Alan’s departure went smoothly; airport transfer driver showed up as planned.
Wendy enjoyed an afternoon at the Zurich Zoo and it is very easy to get to form central Zurich.

Hotel Reviews
Hotel Bellevue Interlaken
Interlaken-WEST
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Helmhaus
Zürich

Central location is great, but can be noisy

Authenticity & Character
Location
city center
Staff
Cleanliness & Comfort
Activity Reviews
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zurich Old Town, Cruise and Lindt Home of Chocolate
Switzerland

The Lindt tour was truly a delight! Unlike the other factory tour we did, it provided the freedom to explore at our own pace and spend as much time as we wanted in each section. The exhibit was well-organized and allowed for a more personalized experience without the long waits. I would definitely recommend this tour to other travelers!

Cheese, chocolate and wine tour in Gruyeres!
Cheese, chocolate and wine tour in Gruyeres!
Switzerland

The cheese and wine portions of this tour were wonderful, with an insightful tour and enjoyable tastings at a small regional cheese producer. The drive was quite long due to the location being in the opposite direction of other attractions, but the experience was worth the journey. However, the chocolate factory was not our favorite as it was crowded and we weren't able to do it at our own pace. A lovely spot that I wished I could have spent more time visiting was the charming Old Town Village of Gruyere.

Half-day wellness break at Bürgenstock Alpine Spa
Half-day wellness break at Bürgenstock Alpine Spa
Lucerne

The half-day wellness break at Bürgenstock Alpine Spa was an unforgettable experience. The spa itself was gorgeous, and the staff did a great job of accommodating last-minute changes to our itinerary so we could enjoy hiking and the spa on different days.

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Mar 27, 2025
Dear Wendy and Alan,
I hope you're doing well! I wanted to take a moment to sincerely thank you for your wonderful 5-star review on Kim Kim. Your kind words truly mean the world to me, and I'm so grateful for the time you took to share your experience.
It’s fantastic to hear that you had such a memorable journey exploring our country! Your feedback is invaluable, and I’ll be sure to share it with my team and our partners to continue improving our services.
I also wanted to acknowledge...
Read more

Dear Wendy and Alan,
I hope you're doing well! I wanted to take a moment to sincerely thank you for your wonderful 5-star review on Kim Kim. Your kind words truly mean the world to me, and I'm so grateful for the time you took to share your experience.
It’s fantastic to hear that you had such a memorable journey exploring our country! Your feedback is invaluable, and I’ll be sure to share it with my team and our partners to continue improving our services.
I also wanted to acknowledge your comments about the Gruyères tour feeling a bit long from Interlaken, as well as the Cailler Museum experience. I completely understand how that might have felt, and I truly appreciate your honesty. We always strive to craft the best possible itineraries, and insights like yours help us refine them even further. I’m really sorry if those aspects of the trip weren’t as enjoyable for you, and I’ll certainly take your thoughts into account for future travelers.
Once again, thank you so much for your trust and for choosing us to be part of your adventure. Wishing you many more incredible travels ahead, and I’d love to welcome you back someday!
Best wishes, Clo

Amazing Trip through Southern France!
France | Feb 26 - Mar 8, 2025

Sean
Sean M.
Flagami, FL | Reviewed on Mar 26, 2025
We recently returned from an unforgettable trip through Southern France, and using Audrey from Kimkim was hands down one of the best travel decisions we’ve made. Normally, I plan highly detailed itineraries myself, but I was having a hard time creating one that truly maximized our time in the region—so I turned to Audrey. From our very first conversation, she took the time to understand both mine and my wife's interests, and then built an itinerary that aligned perfectly with what we... Read more

We recently returned from an unforgettable trip through Southern France, and using Audrey from Kimkim was hands down one of the best travel decisions we’ve made.

Normally, I plan highly detailed itineraries myself, but I was having a hard time creating one that truly maximized our time in the region—so I turned to Audrey. From our very first conversation, she took the time to understand both mine and my wife's interests, and then built an itinerary that aligned perfectly with what we enjoy. Every aspect of the trip—hotels, restaurants, tours, vineyards, shopping—reflected that initial conversation and was perfectly curated.

What made the experience even more special was Audrey’s local insight. Having someone who actually lives in the area made all the difference and allowed us to discover places and experiences we wouldn't have found on our own. We had just one small issue during the trip, and Audrey resolved it quickly and smoothly, giving us real peace of mind.

This trip exceeded all our expectations, and we’re so grateful for Audrey’s help in making it so special. I can’t recommend her highly enough!

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Mar 26, 2025

Dear Sean,
Thank you for your feedback. It was truly a pleasure to organize this trip for you, and I’m delighted that you enjoyed your stay. France still has many surprises in store, and you will always be welcome!
I wish you all the best!
Audrey

First time ever used a travel agent and we are so glad we did!
Australia | Mar 10 - Mar 21, 2025

D
David E.
Boston, MA | Reviewed on Mar 26, 2025
We have never used a travel agent before (we always self-organize) but the trip to Australia was a bit overwhelming considering how huge the country is (basically the size of the US) and didn't want to spread ourselves too thin while maximizing the must-do's. We filled out the kimkim form and specified our interests and types of accommodations and Liz Neal reached out to ask a few more questions within a few hours. Within a day or so, we had a rough itinerary proposal and Liz suggested a Zoom... Read more

We have never used a travel agent before (we always self-organize) but the trip to Australia was a bit overwhelming considering how huge the country is (basically the size of the US) and didn't want to spread ourselves too thin while maximizing the must-do's. We filled out the kimkim form and specified our interests and types of accommodations and Liz Neal reached out to ask a few more questions within a few hours. Within a day or so, we had a rough itinerary proposal and Liz suggested a Zoom so we could talk through the proposal. On the call, we made a few adjustments and talked about flight logistics so that we weren't up at 4am or arriving at 11pm.

She sent over a finalized itinerary within a couple days of the Zoom call and the planning part was over in a flash. We had a deposit placed and then we just had to wait 6 months for the travel to start!

A few weeks before departure, we got the full PDF with 25 pages of logistics down to the minute (airport transfers, hotel pickups, phone numbers of everything, etc.) which provided great comfort and made for a smooth and clear travel experience.

There were some weather concerns (rain on the day of our snorkeling trip to the reef) a few days before departure so we emailed the local travel agent in Australia (Leslie Wong) and he was able to swap the days so that we could maximize the chance of good weather.

I want to call out how excellent Kangaroo Island is. It's private, isolated, and unspoiled. Sea Dragon is a great resort and the people there knew our names and were all excellent. If you can fit it into your itinerary for 3 nights, you will likely find it to be the highlight of the trip. We are so happy Liz added this to the trip and encouraged us to keep it at 3 nights even though we were considering cutting a day off.

We are a family of 4 (girl - 15, boy 13) that loves to be outdoors and not in museums which explains the activity choices.

Hotel Reviews
Sea Dragon Lodge
Willoughby South Australia

This was the highlight of the trip. The accommodations are luxurious and you do literally look out over the ocean like the pictures show from your room. The staff (Jane, Yasmine, Tomas, Paul and the others) are all such welcoming and positive people and made us not want to leave. Part of the Sea Dragon experience is the full day nature tour. I will say it's a lot of driving (the island takes about 90 minutes to get from east to west) but it's broken up nicely with a stop at a popular koala hangout spot (we saw about 10 in the trees), a brief stop to stretch your legs at a surfing beach, a stop at a natural arch where the seals come to rest, a lunch in a nice covered picnic area, and a stop at the sea lion sanctuary where we were just a few feet from sea lions. Some of the shorter activities are on-site (honey tasting and gin tasting) and the lighthouse is just a 20 minute walk away. The sheep shearing is a 20 minute drive. We didn't do the wine tasting trip or any of the other options due to lack of time but you could easily fill 3 days worth of time while still having some quiet time to just sit and look out at the water from your patio.

Authenticity & Character
There are probably a dozen cabin/suites on the property so it's small and quiet. The rooms are luxurious and spacious but not opulent.
Location
Right on the ocean with unspoiled views.
Staff
The staff adds to the experience with knowing your names within minutes of arrival and addressing you directly. Jane (the resort manager) is excellent and her team is professional and welcoming.
Cleanliness & Comfort
Villa San Michele
Port Douglas

We had a very spacious 2 bedroom apartment. It's right on the main drag but it's set back from the street (not that there's much road noise anyway) with a large courtyard flanked by two swimming pools. It's not your traditional hotel so you don't get daily cleaning service but that's fine. We had a kitchen so it let us buy some groceries at the local grocery store (a legit full sized grocery store is only a couple blocks away) and keep everyone fed and happy throughout our stay (4 nights). They provide beach towels that you can take to the beach or on your snorkeling trip so that's a nice minor extra. It's a short walk to the dock where the boats depart and all of the shopping and restaurants are within walking distance. The only area for improvement is that the room was rather dimly lit.

Authenticity & Character
Location
Staff
I have nothing negative to say here -- we only talked to the staff upon checkin (they were very nice and welcoming) but we didn't see anyone else for the remainder of our stay (not a problem but it also means I can't really answer this question fully)
Cleanliness & Comfort
The room was a bit dim at night but otherwise perfectly fine and we'd stay here again
Clarion Suites Gateway
Melbourne

We somehow got upgraded to the penthouse suite which was certainly unexpected and gave us an amazing balcony with skyline views across the river that can't be matched. As you might expect, it was a cavernous "room" with three bedrooms, a living room, kitchen and dining room. There may have been other rooms that were in there that we didn't find because it was so large :-) The staff was friendly and welcoming and the room was clean. However, even the penthouse suite was a bit tired (couches were a bit worn, carpet looked a bit dirty, and the soap dish in the shower and other fixtures were a little wobbly) and during certain times of the day, there were food smells in the hallway. There was nothing wrong with our stay and given its convenient location, we'd probably stay here again but it wasn't anything particularly remarkable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Own Accommodations Arranged

We booked our own stay at A by Adina right in the center of the CBD because it was one of the few hotels that offered two bedroom suites and we had stayed in another Adina in Berlin and loved it. Liz wasn't able to book it so we booked it directly. We were very pleased with the room and it had everything we needed and expected. The washer/dryer was particularly helpful since we had rain on our second day in Sydney and needed to dry everything out upon return to the room. The bedrooms aren't terribly spacious but that's fine since there's a living room with a couch and table/chairs to let you spread out and catch up on reading and whatnot. We'd stay here again as the location was perfect for reaching all of the primary tourist spots with short walks. It was clean and comfortable.

Authenticity & Character
Location
Staff
No complaints about the staff -- the person that greeted us and the person that checked us in were both very nice but we didn't talk to anyone else while we were there (which is fine) so I can't say it's amazing.
Cleanliness & Comfort
Activity Reviews
Grand Kuranda Rainforest Day Trip
Grand Kuranda Rainforest Day Trip
Australia

This is the one activity that we might recommend against. It's a long day from pickup to dropoff. The day consists of 4 main parts: * Skyrail (cable car) over the rainforest canopy from sea level up into the hills -- lasts about an hour with two stops along the way to change cars and take a short nature walk between getting off and getting back on. The views are clear and 360 degree and you see the waterfall both from the cable car ride and at the second stop (boardwalk). * Walking around Kuranda Village at the top (tourist shops, mostly, and some food/ice cream options). In Kuranda Village is the butterfly sanctuary which is small but very nice (maybe 20-30 minutes total). * Transfer to Rainforestation Nature Park for a 3 hour visit. This was the part that we definitely wouldn't repeat. It was crowded and touristy and somewhat contrived. As you'll see we did a bunch of other activities on this trip where we saw kangaroo, koala, crocodile and wallabies in the wild so the confined spaces here weren't our cup of tea. The aboriginal presentation was with an audience of like 300 people and the duck tour was on a caravan with 3 other duck boats all packed full so you felt like you were in Epcot Center on an attraction rather than out in nature. * Return to Cairns via the Kuranda Scenic Railroad - the reason this was a let-down is that the only views are on the gorge side of the train so if you don't have a window seat on that side of the train, it's largely just a hot and slow 90 minute train ride without much to see.

Quality of Experience
A little too much like a theme park than a nature experience
Food
Lunch at Rainforestation was called "BBQ buffet" but I don't think there was anything barbecued there. The food was average and fine -- we didn't come here for the food.
Guides, Drivers and Staff
Transport
It was a little confusing how the day would run -- we were met at the Skyrail station by a Tropic Wings tour guide who handed us our badges and an outline of the day but we were then on our own until meeting him again in Kuranda Village to transport us to Rainforestation. And then he appeared again to take us back to the train station. We were comingled in with other tour operators so it wasn't always clear if we were in the right place.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is as expected. A lot of history (some interesting, some not so) and you get to enter each of the main performance halls. You can take pictures outside and in the hallways/corridors but not within the performance halls themselves (which is a little peculiar since these spaces see thousands of concert/theatre goers each year). It's only an hour long which is about right. The group size is about 30-40 people and you wear a headset so you can hear the guide regardless of how far behind you are. You probably should do this.

Quality of Experience
Guides, Drivers and Staff
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

The reef sail was via Sailaway and they are a professional outfit. The boat is huge and clean and very well equipped. There were 50 passengers on our trip and it didn't feel crowded. The crew aboard and in the office are all very pleasant and polite and welcoming. The boat is loaded with food so if you're the type that can eat while out on open water, you'll have plenty to snack on and eat during lunch. I'm not that adventurous so I could only eat with my eyes. It's a 2 hour sail from port to the first snorkel site so you'll spend some of that time just watching the horizon, some time learning about the biology of the reef from the marine biologist crew member, and some time getting fit for your stinger suit (full body suit to protect against jellyfish), flippers and snorkel/mask. Once you get to the dive site, you have about an hour in the water. We saw amazing coral and a sea turtle and a million fish. No sign of Nemo though. Definitely an experience you need to do once in your life. There was a medical emergency with one of the other passengers during the first snorkel (he ultimately appeared to be fine by the time we reached port) so we had to head back to port directly and didn't do the second dive. Sailaway handled the situation well and gave us a full refund (after first trying to rebook us on a new trip -- but it wouldn't have worked out due to our other activity schedule) so they should be commended for doing the right thing.

Quality of Experience
Guides, Drivers and Staff
Afternoon/Evening Daintree Nature Tour ( Private)
Afternoon/Evening Daintree Nature Tour ( Private)
Port Douglas

We very much enjoyed this full day tour despite the fact that it varied from damp to sprinkles to showers to full on downpour throughout the day. Our tour guide (David) was very good and adjusted the commentary appropriately so the kids could participate. The day consisted of an hour drive from Port Douglas to the Daintree River where we stopped along the way to see a massive colony of fox bats hanging from the trees. The boat ride on the Daintree River started with an absolute downpour but it tapered off halfway through so that we could see a few mother crocodiles and some of their baby crocodiles along the shore. We then continued on into the rainforest and stopped at a boardwalk trail where we David talked about the different types of plants and trees. Dinner was at a lodging/restaurant venue within the park and was very good (kangaroo steak for some of us .. I can't remember what others ordered). We then did the nighttime tour along a different boardwalk where we saw spiders and other insects galore that were huge and not terribly visible during the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Nothing negative about David -- but it is a long day in the van so just keep that in mind
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - second day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day
Kangaroo Island

Our two days at Sea Dragon were awesome. I covered the nature tour (day 1) and the smaller activities (day 2) in the review of the accommodations so I won't repeat it here.

Quality of Experience
Guides, Drivers and Staff
Transport
Bondi Beach Surf Lesson
Bondi Beach Surf Lesson
Sydney

Excellent experience. They get you suited up, give a briefing on how the time in the water is going to go, and out into the water you head. The waves on the day we were there were about 2-3 feet so we were able to mostly wade out to the starting point and still touch the bottom. They offer lessons to all levels of ability so even if you have surfed before (we had not), they can tailor the experience so you get something out of it. Super bedside manner by the instructor (Tom). I had no interest in ever surfing but it was great and both kids had a blast.

Quality of Experience
Guides, Drivers and Staff
Full Day Phillip Island Penguin Experience - Private Tour
Full Day Phillip Island Penguin Experience - Private Tour
Australia

This is indeed a very unique experience. When darkness falls, dozens of little penguin come out of the ocean and march up the dunes to their boroughs. However, it's a long day to get here for what amounts to about 45-60 minutes of watching small groups of 5, 10 or 15 penguin exiting the ocean. We heard about how great this was from other tourists we saw on the trip and might have expected too much. I expected a swarm of hundreds to come pouring out all at once but it was just dribs and drabs. Also, it's absolutely a tourist attraction. There are probably 2000 people sitting on bleachers waiting for the penguins to emerge so it's not private or particularly special -- so that kind of detracts from the experience. Lastly, it's a solid 2 hours from downtown Melbourne so you're spending a lot of time in the car and getting back to your hotel late. Bert was our driver/guide and he was a great conversationalist so it made the time pass in the car pretty quickly. We unfortunately had rain pretty much throughout the day so we skipped a couple of the lookout points along the way since it was too cloudy to see much. We did get lucky and the rain cleared just at dark so we didn't have to sit wet puddles while waiting for the penguin.

Quality of Experience
Food
The "Italian" restaurant we stopped at for dinner wasn't particularly Italian and it seemed like the place that all tour operators stop at so it was filled solely with tourists fueling up before heading over to the penguin viewing area.
Guides, Drivers and Staff
Bert was great. One note is that he didn't use his headset so people in the back had trouble hearing him. I was in the front seat so I didn't.
Transport
City Excursion by Bike
City Excursion by Bike
Sydney

Great overview of the city -- easy biking on mostly flat terrain. A few short stretches on roads but for the most part, you're on pedestrian/bicycle lanes. We had a rainy day so we ended up pretty wet but it was still interesting and the guide was very good to stop and explain what we were peddling past. There is one minor uphill stretch toward the end that some folks had trouble with but if you use a bike ever, you'll be fine. And toward the end, you'll need to walk your bike through the botanical garden (about a 10 or 15 minute walk) since you can't ride bikes in the gardens. The 2.5 hour trip is about the right amount of time to be on a bike.

Quality of Experience
My wife's bike had a problem where the seat wouldn't stay up so the guide swapped bikes with her. And another participant had a bike that didn't like to shift gears so I'd say the equipment condition wasn't perfect overall.
Guides, Drivers and Staff
David was our tour guide and he was great and spoke clearly and gave just about the right amount of information without it becoming overly tedious.
Summit at Night - Bridgeclimb
Summit at Night - Bridgeclimb
Sydney

What a ludicrous concept! Climbing a bridge with cars and trains whizzing under you. Never would that be permitted in the US! We had rain for the first part of our climb (they climb the bridge unless it's crazy wind or lightning) but then it stopped about halfway up, cleared and made for some great pictures with the tops of the buildings in eerie clouds. The actual time on the bridge is about 2.5 hours with the first 30 minutes being safety briefing and changing into the full set of gear (full jump suit, harness, audio rig, etc.). You do a mini practice climb indoors so you understand how the cable that you're going to be tethered to works on ladders and whatnot. The photo package was actually priced fairly -- all pictures that they take of you and your group are sold to you in digital format for $35 USD (50 AUD) per adult. So if you're a family of 4 (2 adults and 2 kids), it's $70 USD. That's fair enough considering how high some other attractions price their photos.

Quality of Experience
Guides, Drivers and Staff
Nicki was our climb guide and she was great and made a ton of smalltalk with our kids which was nice.
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 26, 2025

Dear David and family,
I am so glad you enjoyed your trip and thanks for the detailed feedback !
I am really glad you stayed 3 nights at KI and I actually copied and pasted your comments in an email to the owners of the lodge, they had mentioned to me what a lovely family I had sent them so reading your review will warm their hearts.

Thanks again for booking with us and please reach out any time we can help in the future !

Liz

Excellent trip to Cambodia
Cambodia | Mar 19 - Mar 25, 2025

A
Anand M.
Los Angeles, CA | Reviewed on Mar 26, 2025
We have used Kimkim twice in the past year. A current trip to Cambodia and a prior trip to Portugal. Steve the Cambodian agent did an amazing job as did the prior agent. We had a great time and appreciated the itinerary, local guides, transportation and hotels. Read more

We have used Kimkim twice in the past year. A current trip to Cambodia and a prior trip to Portugal. Steve the Cambodian agent did an amazing job as did the prior agent. We had a great time and appreciated the itinerary, local guides, transportation and hotels.

Hotel Reviews
Palace Gate Hotel & Resort
Phnom Penh
Authenticity & Character
Location
Great boutique hotel with good location
Staff
Cleanliness & Comfort
The Aviary Hotel
Siem Reap

Some things in the room did not work (like nightlights on steps in room) but they were able to fix it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Mar 26, 2025

Dear Anand,
Thank you very much for the kind words. I will share the appreciation to our guides, drivers etc.
It was also a pleasure to meet yourself, Jagdeep, Kalpana and Kiran at the fascinating Apopo project.
Please let your friends and family know there is plenty to discover in Cambodia.
Thanks for trusting in Kimkim/Travel Asia a la carte and when you plan your next trip please get in touch via the Kimkim website again.
Best regards from a hot Siem Reap,
Steve.

I would have liked for our flight seats to ha...
Vietnam | Mar 6 - Mar 25, 2025

M
Margaret N.
Boston, MA | Reviewed on Mar 26, 2025
I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements. It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone. Otherwise, I was satisfied... Read more

I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements.

It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone.

Otherwise, I was satisfied with your service. Thank you all!!

Hotel Reviews
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
It was all good, clean, efficient.
Location
Staff
Cleanliness & Comfort
Catherine Cruises Halong Bay
Quang Ninh

This cruise hotel was BEAUTIFUL, SPACIOUS for a boat that size & their food was delicious! Of course, the sites helped a lot 😋!!

Authenticity & Character
Location
Spectacular!!
Staff
WONDERFUL Staff!!! ELLA WAS AN INCREDIBLE HOST! 1 of a kind!! She’s pretty SPECIAL!!
Cleanliness & Comfort
Indochine Palace
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bliss Hoi An Beach Resort & Wellness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Royal Hoian -MGallery
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anjali by Syphon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Saigon
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay, Catherine Cruise
Hanoi - Halong Bay, Catherine Cruise
Ha Long Bay

The Staff was INCREDIBLE!! RESPECTFUL!! HUMBLE!! KIND!! And extra credit to/for Ms. Ella!! Her personality shines!! She makes those activities fun, includes everyone & makes everyone feel SPECIAL!! She definitely has the heart & skill to work with People!! This trip was probably my favorite from Vietnam!! Although it was short, it was INCREDIBLY BEAUTIFUL!! The Staff was EXCELLENT & the FOOD was DELICIOUS!! THANK YOU ALL SO MUCH FOR THIS TRIP!

Quality of Experience
Food
Guides, Drivers and Staff
Ella is top notch!! She makes it happen!! Don’t loose her!!!
Transport
Halong Bay - Hanoi - Fly to Hue
Halong Bay - Hanoi - Fly to Hue
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Ha Long Bay, Catherine Cruise - Hanoi - Fly to Hue
Ha Long Bay, Catherine Cruise - Hanoi - Fly to Hue
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Apr 08, 2025
Hi Margie and Joe,
I hope you are doing well and have arrived home safely after your trip to Vietnam, Cambodia and Taiwan. Thank you for taking the time to share your experience with us. It is my great pleasure to help you plan this memorable trip.
Regarding booking in advance the seats in the exit row: As I informed you, the airline doesn’t confirm that seats in advance, they will assign those seats when checking in at the airport only, they will see the health condition of the clients and...
Read more

Hi Margie and Joe,
I hope you are doing well and have arrived home safely after your trip to Vietnam, Cambodia and Taiwan. Thank you for taking the time to share your experience with us. It is my great pleasure to help you plan this memorable trip.
Regarding booking in advance the seats in the exit row: As I informed you, the airline doesn’t confirm that seats in advance, they will assign those seats when checking in at the airport only, they will see the health condition of the clients and the client’s request and decide. So I can not book those seats in advance for you. Thank you for your understanding. If you book business class, you can have the seat number right when issuing the flight tickets, which could be a good choice for you if you want to have the seat number in advance.
Again, thank you for choosing Vietnam and Cambodia as your travel destinations. Wishing YOU and your family all the best and many more memorable holidays ahead!
Warmest greetings from Vietnam,
Trang

Exceptional visit to an extraordinarily beautiful country
Iceland | Mar 9 - Mar 19, 2025

Jessica
Jessica A.
Seattle, WA | Reviewed on Mar 26, 2025
I very much appreciated how well Gummi listened to what we wanted to experience on this trip - the itinerary in terms of what we got to see and what we got to do was in complete alignment with my hopes - and was better than anything I could have planned myself because of the local knowledge and expertise. The work Summer did with all the reservations and with finding a new (exceptional) accommodation on the one day road conditions prevented us from getting to our original destination was... Read more

I very much appreciated how well Gummi listened to what we wanted to experience on this trip - the itinerary in terms of what we got to see and what we got to do was in complete alignment with my hopes - and was better than anything I could have planned myself because of the local knowledge and expertise.

The work Summer did with all the reservations and with finding a new (exceptional) accommodation on the one day road conditions prevented us from getting to our original destination was fast and really well considered.

Grateful for all that these two did to make our trip something we will look back on as a highlight of our lives is so deeply appreciated

Hotel Reviews
100 Iceland Hotel
Reykjavík

Clean and in a good location to walk to everything with easy parking nearby. Appreciated that they let us check in early

Fosshotel Stykkishólmur
Stykkishólmur

Very comfortable rooms (beds were very nice) and great location right next to the public swimming pool (highly recommend going for a dip at night!)

Hotel Akureyri
Akureyri

This was my favourite hotel of the trip - beautiful interior, super comfortable beds, including a massive pillow for reading in bed.

Vogafjós Farm Resort
Myvatn

Beautiful spot to stop for a couple of days. The restaurant has great food. The person at the front desk called the national transportation service to check on road conditions for us (above and beyond!). And we saw the northern lights while staying here.

Activity Reviews
Skógarböðin - Forest Lagoon
Skógarböðin - Forest Lagoon
Iceland

Favourite hot spring visit of the trip - beautiful view at sunset, great sauna and cold plunge, yummy smoothie, relaxed atmosphere, and a really nice extra warm hot spring area.

Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

Seven Step ritual was lovely, the entrance to the pools was stunning, and the view was beautiful. I found it very crowded with many people taking photos and there were a lot of cups left lying around which detracted from being able to relax. The sauna was amazing and I really wish we’d been able to go into it more than once.

Vök Baths
Vök Baths
Iceland

Really enjoyed being able to jump in the lake and then move right into the hot tubs. The rain walk outside the steam room was highly refreshing - really appreciated the different temperatures one could move between and experience.

GeoSea Geothermal Baths
GeoSea Geothermal Baths
Iceland

Truly beautiful view. I literally soaked and stared across the sea for hours! Wish there had been a sauna (not just a steam room) and a cold plunge, but to just relax and absorb the view was very relaxing.

Local specialist: Guðmundur Pálmason

Ne more clear on was currency is being used.
New Zealand | Mar 10 - Mar 19, 2025

Joanne
Joanne S.
Canada | Reviewed on Mar 25, 2025

The only complaint is we thought we were being quoted in NZ$. We are Canadian. When we paid it was the first time we saw it was USA$. we booked late so had tompay all up front. We were shocked that is was American$ which is about 40% more.

Michelle was great and quick to answer any of our questions.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 26, 2025

Hi Joanne
Thanks for sharing your feedback and great to hear you loved the Milford fly cruise fly day, the whale watching in Kaikoura and the Abel Tasman sailing. Sorry to hear you were not sure of the currency you were being quoted as there was no mention of using New Zealand dollars in pricing and I expected it would be clear when you receive the trip price as from my end is clearly showing the amount per person in USD. I will be sure to mention the issue you noted to Kimkim support.
All the best,
Michelle

Spring break with three generations!
Costa Rica | Mar 14 - Mar 23, 2025

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Linda H.
Denver, CO | Reviewed on Mar 25, 2025
The seven of us - three generations - drove our van from San Jose to Arenal to Monteverde to Manuel Antonio over nine days without a problem. Our accommodations in each location were lovely and well-situated near attractions and activities (for example, within walking distance of Manuel Antonio National Park entrance). Every guide was personable, knowledgeable, bilingual, very compatible and on time. All meals in the restaurants were excellent. Highlights of the trip included: Cano... Read more

The seven of us - three generations - drove our van from San Jose to Arenal to Monteverde to Manuel Antonio over nine days without a problem. Our accommodations in each location were lovely and well-situated near attractions and activities (for example, within walking distance of Manuel Antonio National Park entrance). Every guide was personable, knowledgeable, bilingual, very compatible and on time. All meals in the restaurants were excellent. Highlights of the trip included: Cano Negro Wildlife Refuge Boat Safari, Eco Termales Hot Springs, Doka Coffee Farm tour, ziplining at Selvatura, and beach time at Manuel Antonio. Although we never needed it, we knew we had kimkim support via phone or email. We wanted our grandsons to have a fun, positive travel experience for their first time in a foreign country, and they did!

Hotel Reviews
Park Inn San José by Radisson
San José
Staff
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde
Authenticity & Character
Rooms large, airy feel, spacious bathrooms.
Location
Set up in hills with beautiful view to the west towards Gulf of Nicoya and Nicoya peninsula. A short drive to Selvatura Park.
Staff
From desk to restaurant, staff was very friendly, warm and helpful.
Cleanliness & Comfort
Rooms wonderfully quiet. Beds very comfortable.
Montaña de Fuego Mountain Resort & Spa
La Fortuna

What really appealed to the younger members of the group was the nearby river warm enough for swimming.

Authenticity & Character
Excellent dinners and breakfast buffet.
Location
Very close to Arenal volcano hike. A quiet location not in the heart of town, which we preferred.
Staff
Brandon was very helpful with suggestions. Jorge took time to show us two hummingbird nests and a sloth in the forest nearby. All staff friendly and helpful.
Cleanliness & Comfort
Creative towel sculptures on beds each morning. :-)
Hotel Playa Espadilla
Manuel Antonio
Authenticity & Character
Two lovely, warm pools and very good breakfast buffet included.
Location
A block from the beach. A block from the entrance to Manuel Antonio National Park. Many restaurants nearby. Perfect!
Staff
Friendly and helpful.
Cleanliness & Comfort
We appreciated the beach towels provided!
Activity Reviews
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

This was fun! We saw more wildlife here than anywhere else on our trip. Our guide and boat driver were patient and skilled observers. The buffet lunch on sight was delicious, and there were not hoards of tourists.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to Arenal - Doka Coffee Tour
Drive to Arenal - Doka Coffee Tour
Costa Rica
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

Of course, this was a must-do for our grandsons, and was really a great experience. The young men manning the zip lines took their jobs seriously and treated each traveler with respect and humor.

Quality of Experience
A very well-run operation.
Guides, Drivers and Staff
Everyone very friendly.
Transport
We drove ourselves to the attraction. Road a bit rough in places.
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Swam in a beautiful, warm bay in the park.
Guides, Drivers and Staff
Diego was excellent. Very observant, helped us take pictures through his binocular lens and showed us insects that we otherwise would have missed. Several sloth sightings and hummingbirds.
Transport
Easy walk from our hotel.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 26, 2025

Hello Linda,

It sounds like you had an amazing trip!
I'm glad that everything went smoothly and your family enjoyed the journey.

It must have been a fantastic experience for your grandsons, especially with all the exciting activities like the boat safari, ziplining, and the time at the beach. It’s great that the accommodations, guides, and meals were top-notch too. I’m sure the memories from this trip will last a lifetime!

Pura Vida,
Olman

I encourage more Americans to visit India!
India | Feb 28 - Mar 13, 2025

Tiffany
Tiffany B.
Atlanta, GA | Reviewed on Mar 25, 2025
This was truly a memorable trip. We absolutely loved it. We requested a very busy and fast-paced trip and KimKim delivered! We came home exhausted, but it was so worth it. (This was per our request, of course. There are many very relaxing places to visit in India too.)
Highlights were:
Our guide Ritam Sur in Kolkata. Super accommodating, very personable guide who listens to what you are interested in and changes plans to suit you. He even plyed the guitar for us, introduced us to some of...
Read more

This was truly a memorable trip. We absolutely loved it. We requested a very busy and fast-paced trip and KimKim delivered! We came home exhausted, but it was so worth it. (This was per our request, of course. There are many very relaxing places to visit in India too.)
Highlights were:
Our guide Ritam Sur in Kolkata. Super accommodating, very personable guide who listens to what you are interested in and changes plans to suit you. He even plyed the guitar for us, introduced us to some of his friends, and much more.
Our cooking class with Diya at Harsolihaveli in Jaipur. She is hilarious, super fun and easy to talk to. We had a fabulous time!
Our guide Peter in Mumbai was also amazing. He also adjusted things to suit us and was very accommodating! He is eternally patient! I had very specific ideas for souvenirs I wanted to purchase for gifts, and he took me all over town to find them. If only my husband was so patient!!! 😂
The number one 5 star review goes to Sanjay Safaya! I am a hobby potter in the U.S. and I really wanted to throw some pottery pieces while in India. Mr Sanjay made it happen for me! He called around until he found a family who would let me use their clay and wheel. They were the sweetest family and it was an all around fabulous experience for me! He really went out of his way to set this up and it made the trip for me. I will forever be grateful.

Hotel Reviews
Ambassador - IHCL SeleQtions
The Grand Imperial
Agra

Absolutely beautiful and we got to watch a wedding from our balcony.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Suba Palace,
Mumbai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alsisar Haveli
Jaipur

One of our top 3 experiences in India! Fabulous place, fabulous cooking class, fabulous people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elgin Fairlawn
Kolkata

Honestly, this was not the best hotel. This is definitely not the fault of the staff! The service and breakfast were great, but the building is old Kolkata just doesn’t have the same standard overall. I would advise anyone opting for 3-4 star hotels to request a 5 star hotel in Kolkata.

Authenticity & Character
Staff
Cleanliness & Comfort
Abad Dutch Bungalow
Kochi, Kerala
Authenticity & Character
Staff
Cleanliness & Comfort
Houseboat

Not our favorite. Staff was sketchy and not very friendly. Cook wasn’t really a chef. They told us we couldn’t use the air conditioning until evening and it was over 90 degrees outside!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Old Delhi Sightseeing
Old Delhi Sightseeing
Delhi
Guides, Drivers and Staff
Transport
Cooking Class, and Dinner with Local Family
Cooking Class, and Dinner with Local Family
Jaipur

One of our beat experiences in India. Diya did an amazing job teaching us and is super fun! She is very easy to talk to. I wondered if it would be awkward, but it wasn’t at all. 5 stars!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jaipur Sightseeing  Tour
Jaipur Sightseeing Tour
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class in Cochin
Cooking class in Cochin
Cochin

Very detailed and hands on instruction. Our host is a real teacher, and I have a much better understanding of India spices now!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dharavi Tour!
Dharavi Tour!
Mumbai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 26, 2025
Dear Tiffany
Thank you for taking the time to share your thoughts about your recent trip to India! We are delighted to hear that your experience in India was wonderful and that you enjoyed every moment of your journey.
It's wonderful to know that you found our Guides so helpful and friendly. The hospitality of our people is something we greatly value, and it's great that you had such a positive experience. And, of course, Indian food and delicacies are unparalleled, and we're pleased that you...
Read more

Dear Tiffany
Thank you for taking the time to share your thoughts about your recent trip to India! We are delighted to hear that your experience in India was wonderful and that you enjoyed every moment of your journey.
It's wonderful to know that you found our Guides so helpful and friendly. The hospitality of our people is something we greatly value, and it's great that you had such a positive experience. And, of course, Indian food and delicacies are unparalleled, and we're pleased that you enjoyed them.
On behalf of our entire team, we want to thank you for choosing us to organize your trip. We truly appreciate your kind words.

We hope you can visit India again in the future and explore even more of what our country has to offer. If you decide to do so, please don't hesitate to get in touch with us again.
Thank you for trusting us with your vacation!
Warm regards,

Ravi

I can’t thank Yuqqa enough for organizing suc...
Indonesia | Mar 9 - Mar 17, 2025

D
Daniela O.
India | Reviewed on Mar 25, 2025
I can’t thank Yuqqa enough for organizing such an incredible trip to Bali! From the lush jungles of Ubud to the serene beaches of Sanur, every detail was perfectly arranged.

She listened to my preferences and curated an itinerary that balanced adventure, relaxation, and cultural experiences. The accommodations were fantastic, transportation was seamless, and their local recommendations made the trip unforgettable.

What stood out the most was her responsiveness and...
Read more

I can’t thank Yuqqa enough for organizing such an incredible trip to Bali! From the lush jungles of Ubud to the serene beaches of Sanur, every detail was perfectly arranged.

She listened to my preferences and curated an itinerary that balanced adventure, relaxation, and cultural experiences. The accommodations were fantastic, transportation was seamless, and their local recommendations made the trip unforgettable.

What stood out the most was her responsiveness and professionalism—anytime I had a question or needed adjustments, they were quick to assist. Thanks to them, I experienced Bali stress-free and made memories that will last a lifetime.

If you’re planning a trip to Bali, I highly recommend Yuqqa. She truly went above and beyond!

Hotel Reviews
Arya Villas Ubud
Ubud

I recently stayed at Arya Villas and had an absolute wonderful experience. What stood out was the food, every meal was delicious and thoughtfully prepared.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puri Santrian
Denpasar

Great resort to stay at, must have been the time of year but it was very quiet and peaceful. The staff, room, and food were all fantastic - I had such a great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Mar 26, 2025
Dear Daniela, Wow! Your kind words truly made my day! 🌿✨ It was an absolute pleasure helping you craft your Bali adventure, and I’m so happy to hear that you loved every moment—from the jungles of Ubud to the peaceful beaches of Sanur. It means so much to know that the itinerary felt like the perfect balance for you and that my recommendations added to the magic of your trip. I always strive to make every journey stress-free and unforgettable, so knowing that everything ran smoothly makes... Read more

Dear Daniela,

Wow! Your kind words truly made my day! 🌿✨ It was an absolute pleasure helping you craft your Bali adventure, and I’m so happy to hear that you loved every moment—from the jungles of Ubud to the peaceful beaches of Sanur.

It means so much to know that the itinerary felt like the perfect balance for you and that my recommendations added to the magic of your trip. I always strive to make every journey stress-free and unforgettable, so knowing that everything ran smoothly makes me incredibly happy!

Thank you for your trust and for sharing your experience so beautifully. If Bali ever calls you back—or if you’re dreaming of another adventure off the beaten path, like Sumatra, Borneo, Sulawesi, Sumba, Lombok, or Komodo—I’d love to help you plan another unforgettable journey!

Wishing you many more amazing adventures ahead! 💛

Warmest regards,
Yuqqa 🌺

Planning with Kimkim and the local agency in ...
Ecuador | Mar 10 - Mar 18, 2025

P
Padina P.
Canada | Reviewed on Mar 25, 2025

Planning with Kimkim and the local agency in Ecuador was a great choice. It made our life super easy and everything was immaculately planned for and organized. Paola was super responsive and kind in her communications. Her local team did their best to make our stay memorable and we especially enjoyed our local tour guide, Jose, in Quito. The activites we did and places we visited were well selected for our family and we enjoyed them very much.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 27, 2025

Thank you so much, Padina! It was truly a pleasure helping plan your trip, and I’m so happy to hear that you and your family had a wonderful time. I’ll be sure to share your kind words with Jose and the rest of our local team :) Wishing you and your family many more amazing adventures ahead!
Best, Paola

An Amazing Adventure
New Zealand | Feb 25 - Mar 18, 2025

Mark
Mark S.
Chicago, IL | Reviewed on Mar 25, 2025

The whole trip was amazing. It was so great having our cars, rooms and activities all booked in advance . Everyone we had contact with was exceptionally curtious, helpful and prompt.
We particularly enjoyed the Doubtful Sound excursion but all were very memorable.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 01, 2025

Thank you so much for your wonderful feedback, Mark! I’m so glad to hear you had an amazing trip and that everything—from the cars to the rooms to the activities—worked out smoothly. It’s awesome that the Doubtful Sound excursion was such a highlight for you! I really appreciate you taking the time to share your experience, and I’m so happy our team was able to make your trip special.

I hope we’ll have the chance to help you plan another adventure soon!

Kind regards,

Monika

Monica was great to work with
New Zealand | Feb 25 - Mar 18, 2025

L
Lisa S.
Chicago, IL | Reviewed on Mar 25, 2025
Monica was great to work with. Initially some of her proposals did not match what we were looking for but once she understood the type of trip and activities we enjoy she was able to target everything we wanted. She was more than willing to make any changes we wanted and search for offerings that met what we wanted. We started the planning process quite early but by the time we finally got everything chosen some of the accommodations we wanted were already booked. So, most of our... Read more

Monica was great to work with. Initially some of her proposals did not match what we were looking for but once she understood the type of trip and activities we enjoy she was able to target everything we wanted. She was more than willing to make any changes we wanted and search for offerings that met what we wanted. We started the planning process quite early but by the time we finally got everything chosen some of the accommodations we wanted were already booked. So, most of our accommodations were great but a few were not quite as nice.
She was always available for a phone call and when we were in country she kept in contact and kept us informed of changes due to weather.
Overall I can’t imagine a better person to work with and wish she could plan all of our future trips to other countries. Hope we can find more agents like Monica!

Hotel Reviews
Accommodation arranged as part of your Doubtful Sound Overnight Cruise - Southern Secret

Loved everything about the cruise ship. Crew bent over backwards to meet everyone’s needs but were not intrusive in any way. Food was so much more than expected!

Location
Staff
Olivers Lodge
Clyde

Absolutely loved the ambience. One of the outstanding parts of our trip!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Tekapo Holiday Homes
Lake Tekapo
Authenticity & Character
Plain room with no characters and the barest amenities. TV only worked with apps and being from the US our apps do not work on NZ
Location
Overlooked the parking lot
Staff
Only 1 staff at the front desk in a different location
Cleanliness & Comfort
It was clean but the furniture was lower than IKEA for comfort
Timber Trail Lodge
Ongarue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike the Wine Tour - Marlbourough
Bike the Wine Tour - Marlbourough
New Zealand

Fun day with a great guide, Innis. He was the perfect mix of knowledge and humble guide. Never hurried us and let us set the pace. It was really nice to have a private tour with scheduled tastings as the wineries were quite busy, especially after lunch and when to tour busses arrived, but we never had to wait and got individual attention from the servers. Bikes are a great way to do this.

Quality of Experience
Guides, Drivers and Staff
Transport
Bikes weren’t of the best quality but did okay
Funyak Safari
Funyak Safari
Queenstown (NZ)

The views were outstanding and we had a very peaceful and enjoyable experience with a calm and fun guide.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 28, 2025
Thank you so much for your thoughtful review, Lisa! It was an absolute pleasure working with you to plan your trip. I’m so glad we were able to narrow down the perfect activities and accommodations that suited your style of travel! I know there were a few bumps along the way with availability, but I’m happy we were able to make adjustments to ensure you had a great experience. I really appreciate your kind words and am so glad to hear you felt supported during your trip. It means the world... Read more

Thank you so much for your thoughtful review, Lisa! It was an absolute pleasure working with you to plan your trip. I’m so glad we were able to narrow down the perfect activities and accommodations that suited your style of travel! I know there were a few bumps along the way with availability, but I’m happy we were able to make adjustments to ensure you had a great experience.

I really appreciate your kind words and am so glad to hear you felt supported during your trip. It means the world to me that you’d recommend me for future trips! I’ll be here if you ever want to plan another adventure.

Take care,

Monika

All the local guides were quite good. They al...
Spain | Mar 9 - Mar 20, 2025

G
Gretchen N.
Denver, CO | Reviewed on Mar 24, 2025
All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone. Read more

All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone.

Hotel Review
Hotel Palacio de Santa Inés
Granada

Very charming hotel in a great location, except for the stairs. Extremely friendly and helpful staff. Very quiet in our room at night, which is important to us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 28, 2025

Hola Gretchen, I really appreciate that youre taking the time to share the highlights of your trip to Spain. I'm so pleased that you and Robin had a wonderful trip overall! I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. All the best, Raquel

Two Family Trip to Chile with teens
Patagonia | Mar 15 - Mar 23, 2025

Susan
Susan M.
Dallas, TX | Reviewed on Mar 24, 2025
We had a wonderful trip to Chile. All the flight conne tions were seamless, pickups and transportation always on time, and very nice. We loved the red rocks tour and valley of the moon tours in Atacama. Shout out to Marta who was an outstanding first guide in Chile! The geyser tour a as fine but the 430 am pickup was too early for two vacationing families with teens especially since it was still dark when we got to the geysers so couldn't see a lot of detail. Pablo our driver in Puerto... Read more

We had a wonderful trip to Chile. All the flight conne tions were seamless, pickups and transportation always on time, and very nice. We loved the red rocks tour and valley of the moon tours in Atacama. Shout out to Marta who was an outstanding first guide in Chile! The geyser tour a as fine but the 430 am pickup was too early for two vacationing families with teens especially since it was still dark when we got to the geysers so couldn't see a lot of detail. Pablo our driver in Puerto Natales was kind and welcoming. Paulina and Heme were patient guides with 4 middle aged Americans and 4 teens! We felt safe and well served and the view for the base of the Towers was amazing. Our teens saw a puma and the adults survived the walk. The glacier tour was wonderful and a nice down day between two active hiking days. Our rental house was amazing with outstanding views! We loved our time in Chile!

Hotel Reviews
Hotel Kimal
San Pedro de Atacama

From day one the welcome was warm and the individual rooms were private and peaceful. Being only one block from the main street was a plus. We had early tours every day but the hotel had a bagged breakfast/ snack bag ready for us every morning. It was a unique experience to start our visit to Chile!

Authenticity & Character
Location
Staff
Sevla
Cleanliness & Comfort
The beds were comfy and ability to open windows provided nice cross ventilation
Hotel Cabo De Hornos
Punta Arenas

The hotel is beautiful, the rooms are clean, and the beds are very comfortable. The hotel had a great restaurant with excellent food. The only slight negative was we asked for late checkout and they said we had until 1pm when we checked in but called our teens room at 1215pm the next day and told them they had to leave and locked us out of our room at 12 so we had to get new keys to get our stuff out of the room. Better communication at the front desk level would have avoided this issue.

Authenticity & Character
Location
Staff
Consistent communication between day and night teams about the agreed upon late checkout
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 25, 2025

Hi Susan,

I'm happy to hear that both families had a great time during your 9-day trip getting to explore Atacama and the Patagonia 😊

I will pass along your praises to our guides and drivers that can really make an impact during trips and we are happy they were able to make a positive one for you! And thank you for the feedback about the hotels; it's super important for us to now how they're operating day to day so we can make improvements for future travelers.

Don't hesitate to reach out in the future for another trip to Chile. Maybe a visit to Easter Island? 🗿

All the best,
Jesse

KimKim, Emerson (our local agent) and Finnish Lapland were equally amazing - thank you all!!!
Finland | Mar 15 - Mar 22, 2025

A
Alison N.
Newark, NJ | Reviewed on Mar 24, 2025
This was my 1st trip booked through KimKim and I could not recommend it more highly ! Our local specialist, Emerson (based in Estonia) was extremely knowledgeable about Finnish Lapland, and incredibly helpful. He listened to our every concern and adjusted the itinerary accordingly - and he even anticipated things like late night trips which meant avoiding early morning tours the next day. He was unbelievably responsive, always getting back to me within 24 hrs of my every question. When our... Read more

This was my 1st trip booked through KimKim and I could not recommend it more highly ! Our local specialist, Emerson (based in Estonia) was extremely knowledgeable about Finnish Lapland, and incredibly helpful. He listened to our every concern and adjusted the itinerary accordingly - and he even anticipated things like late night trips which meant avoiding early morning tours the next day. He was unbelievably responsive, always getting back to me within 24 hrs of my every question. When our flight on a Saturday was cancelled, he immediately stepped in to rearranged transport, even though it was a weekend. And then he kept checking in on us to see if everything was OK. My travel companions joked that we are going to miss his friendly messages now that we are home! I honestly can't think of a single thing I would change about the final itinerary - it was perfect. The local companies he booked were all fantastic - on our 2 snowshoe trips we even had just the 3 of us plus a guide, which made it SO personal. And Emerson was clearly genuinely pleased to hear that we were having such a good time.
I am going to recommend both Finnish Lapland and KimKim to all my friends! My only complaint? Typing this review on the App doesn't allow me to go to the top and check for any spelling mistakes, so forgive me if there are any!🤣

Hotel Review
Northern Lights Ranch
Köngäs

Wow!!!! What a gorgeous place - I thought I'd died and gone to Heaven... superb cabins, amazing restaurant and dinner, gorgeous reindeer to feed, and watching the Aurora from our private hot tub. It just doesn't get any better than that!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 25, 2025

Your review absolutely made my day—thank you so much! It was such a pleasure planning this trip for you, and I’m thrilled to hear it all went so smoothly. You were fantastic to work with, and if you ever plan another adventure—whether in Lapland, the Baltics, or beyond—I’d love to help again!

Oh, and about that “only complaint”… I did spot one little typo: rearranged should be rearrange (but honestly, that’s pretty impressive for not being able to scroll back! 🤣).

Wishing you many more amazing travels ahead!

Best,
Emerson

Angel was great for planning trip
Chile | Mar 8 - Mar 20, 2025

K
Karla L.
Ken Caryl, CO | Reviewed on Mar 24, 2025

Angel was very helpful in the planning of our trip. He was readily accessible during the trip when questions came up.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 25, 2025

Hi Karla!
Im happy you are happy with our service!
It was great to meet you after almost 2 years :)
I hope you will come back soon
Best,
Angel.

Walking tours in Paris- well worth it!
France | Mar 15 - Mar 19, 2025

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Alisa N.
Canada | Reviewed on Mar 24, 2025
We are big fans of walking tours. In Paris, we did a French Revolution tour, Sebastian was great and interactive. I have a better understanding of timelines and how it shaped modern Paris. The Wine and Cheese tasting was intimate and delicious. We learned the French way of wine tasting and tried red and white in different regions. Also, watched Parisians come in and choose wines for their evening. The Notre Dame and Sainte Chappelle tour was rich in history, architecture and interesting... Read more

We are big fans of walking tours. In Paris, we did a French Revolution tour, Sebastian was great and interactive. I have a better understanding of timelines and how it shaped modern Paris. The Wine and Cheese tasting was intimate and delicious. We learned the French way of wine tasting and tried red and white in different regions. Also, watched Parisians come in and choose wines for their evening. The Notre Dame and Sainte Chappelle tour was rich in history, architecture and interesting stories. We would have missed 90% what was there without an educated guide. The same goes for the tour of Palais Garnier, deep in beautiful and layered architecture, stories and history.
Liz planned our activities so that we didn’t waste time in our few days there. It was an active, relaxing romp around Paris.

Hotel Review
Hôtel Lorette - Astotel
Paris

Great staff, lobby and breakfast. Rooms are clean and beds were firm and comfortable. We slept great facing the courtyard. Metro and restaurants were good near the hotel too.

Authenticity & Character
Location
Staff
Very friendly and helpful
Cleanliness & Comfort
Activity Reviews
Wine & Cheese Tasting Experience
Wine & Cheese Tasting Experience
Paris

We enjoyed visiting this new area of Paris. It’s an intimate gathering where you can ask questions and experience wines from different regions of France. Very memorable and fun

Quality of Experience
Guides, Drivers and Staff
Private French Revolution Walking Tour For All Ages
Private French Revolution Walking Tour For All Ages
Paris

Sebastian was a great guide! We finished with a good upstanding of the timeline, where it started and who was there (don’t want to give away the surprises). It’s an easy walk and he was good with engaging the 15 year old in our group. Good for history buffs and always good to have a chance to talk with locals.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Apr 02, 2025
Alisa and Brent-
I am so glad you had a great trip. I always looked forward to our trip calls. I am so happy you enjoyed the Palais Garnier; it's magnificent. The Notre Dame and Saint Chappelle have so many characteristics that would go unnoticed if not for a guide providing you with the history behind the inspiration of the buildings. I am happy you felt the same way. Now, the French Rivieria is calling you! When you're ready to escape the cold up north, the Cote D'Zur ⛱️🌊👙awaits. I would...
Read more

Alisa and Brent-
I am so glad you had a great trip. I always looked forward to our trip calls. I am so happy you enjoyed the Palais Garnier; it's magnificent. The Notre Dame and Saint Chappelle have so many characteristics that would go unnoticed if not for a guide providing you with the history behind the inspiration of the buildings. I am happy you felt the same way. Now, the French Rivieria is calling you! When you're ready to escape the cold up north, the Cote D'Zur ⛱️🌊👙awaits. I would jump at the opportunity to plan that trip for you. Just let me know when! 🎉 Thank you for taking the time to review me and the trip. I always strive to improve, and I love it when travelers gain personal insight into what they're going to have the opportunity to experience. We are here for you when you're ready for your next adventure.
Liz🙌🏼🧀🍷🥖

Why travelers love kimkim

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.