Kimkim Trip Reviews

Italy was absolutely stunning! We decided to only tour Sicily and I’m so glad we did! Bastien helped to book everything we needed to perfection! We did a private tour around Palermo but I have to say I think I would recommend the hop on hop off bus for that instead. A must see tour is with Dario to Mount Pellegrino and Mondello beach! It was STUNNING! Seeing the cave where the relics of the patron saint of Sicily were found was unforgettable! All the villas and hotels that were booked were amazing and no issues! People were so nice there even with speaking minimal Italian and the food was to die for!!! Agrigento was by far one of my favorite days of the trip seeing the Ancient Greek ruins! The BnB Villa Maiolica was one of our quickest stays but most welcoming! They had the best and freshest breakfast it was amazing! Most of the other breakfast offered with the hotels were mediocre! Ragusa was such an amazing little area with unreal gelato and beautiful scenery! We spent an afternoon in Marsala which was so cute and great shopping! We did a day boat trip to Favignana and that had some stunning beaches and cliffs! The Salt roads were unbelievable at sunset! It was so cool to see all the natural salt and how it is harvested!The way that Bastien worked to make this the most unforgettable trip catered to exactly what we wanted was amazing! I was also traveling with my 3 year old and he worked around that to make it the best trip while incorporating a child! I continue to recommend kimkim to everyone I speak with! Truly unreal experience! All to places that I would have never thought or known to book! Even a local found out about things we were doing and he said that’s not a normal tourist stop and I love that you’re seeing true Sicily! We had the best time!! Thank you KimKim and Bastien!!!

Hotel Reviews

B&B Villa Maiolica

Agrigento

Such a sweet Villa! The people who run it were amazing! The breakfast was the freshest we had the whole time in Italy! They made hand squeezed orange juice with mint and it was one of my favorite things! The bathroom was brand new and very nice! We had a HUGE balcony off the bedroom! We were a 5 min walk from the waterside with tons of restaurants!

Authenticity & Character

Being right in the city!

Location

Soooo close to Agrigento and tons of restaurants!

Staff

Everyone there did!

Cleanliness & Comfort

Bathroom was squeaky clean! The photos online don’t do this place justice!

Dimora di Spartivento

Ragusa

It is right off the highway but still feels like a little hideaway! The room was amazing and the pool with the view was great!! Only downside is don’t eat lunch or dinner here the food was terrible! Breakfast was good! Very basic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Dei Papiri

Syracuse

This really made you feel like you were in Italy! When driving there you think this can’t possibly be where I’m going and then you take a turn and end up driving through a vineyard to this beautiful villa! The room was two floors and so nice with a kitchen set up! Animals all around and a ping pong table with my little one loved! So beautiful and close enough to town to grab dinner!

Authenticity & Character

Made you really feel Sicilian with the double wooden doors to enter your own villa and just the whole vibe!

Location

Staff

Cleanliness & Comfort

Il Vigneto Resort

Menfi

This had the most beautiful view of a vineyard! So pretty and loved the room!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Antiche Saline

Paceco

Seeing the salt road at sunset right next to the hotel was AMAZING!!! The restaurant they own is next door and the sunset alone is worth staying here! Aside from the fact that the pool is gorgeous and the rooms!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

B&B Hotel Palermo Quattro Canti

Palermo

PERFECT location in the center of Palermo! Driving in to it was a bit tough they have an app you have to get to pay a fee for driving to get to them because it is meant mainly for foot traffic! So once you park your car I suggest you leave it and tour by foot or taxi!

Authenticity & Character

Location

The most unreal location! Everything and I mean everything is right outside the door!

Staff

Cleanliness & Comfort

Hotel Lido Méditerranée

Literally on the ocean! The view from our room was stunning and it had a little sitting area to look out at the water! The food here at night was SOOOO delicious! We actually never left the hotel and just enjoyed the amenities on our last day by the water!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

City Kickstart Tour: Palermo (Private/1.5Hours)

Palermo

Didn’t think this was worth it! The tour guide was so nice! But we could have easily just walked around and did a similar thing! He gave us great recommendations on food and such but I didn’t find this necessary.

Quality of Experience

Guides, Drivers and Staff

Our guide was very nice!

Transport

Palermo's Hills & Sea: Mount Pellegrino and Mondello Beach Tour Spritz & Meal (Private/3Hours)

Palermo

This is a MUST!!! Such an amazing experience! Dario was truly so great! He took us to the top of the mountain where we went inside the mountain to see where the relic of the patron saint of Sicily was found! It was one of the most moving things I have ever seen! After we went to Modello beach and enjoyed some real Sicilian food! One of the best days of our trip!

Quality of Experience

Dario had everything under control and knew exactly what to show us!

Guides, Drivers and Staff

Cannot say enough about Dario and how great he was!!!

Transport

Dario drove up the mountain thankfully because he is comfortable driving there and the city is crazy with driving.

The whole trip was excellent, Crete is a beautiful island. We excursions that were booked for us were great. The tour of seven villages ended being a private tour for the four of us and our driver/guide Nikos was excellent. We quite enjoyed the Trip Imbros Gorge, an amazing place to walk. It was unfortunate that our trip to the Samaria Gorge was cancelled but greatly appreciated Lea’s prompt notification of this and the alternatives she provided to us. All and all the trip was great as was KimKim’s help.

Hotel Reviews

Samaria Hotel

Chania Town

Lovely hotel, excellent staff and fantastic location.

Authenticity & Character

Location

Easy to walk to everything

Staff

Very helpful and welcoming.

Cleanliness & Comfort

Olive Green

Heraklion

Authenticity & Character

Location

Great location to see the sites.

Staff

Very helpful.

Cleanliness & Comfort

Activity Reviews

Self-Guided Chania Old Town Walk

Chania

Chania is a lovely city with all its quaint alleyways and streets.

Quality of Experience

Day Trip to Apokoronas Villages

Chania

It was a very interesting excursion where we learned about the local way of producing olive oil, Raki etc. The countryside was beautiful which we would not have seen if we had not gone on the excursion.

Quality of Experience

Guides, Drivers and Staff

Our driver/guide Niko’s was excellent.

Transport

Imbros Gorge Hike

Chania

Our driver/guide was Karim and he showed us a great time in Morocco along with excellent local guides in each city we visited. The trip was very well planned and over 17 days we spent time in every main city in the country as well as went to the Sahara, Atlas Mountains and the coasts. Kimkim works with local travel companies and the one they used for our trip in Morocco, Original Travels, put together a great journey that expanded in the planning stage with my desire to include Tangier and add 2 free days in Marrakech. We had a private trip with our own driver/guide every day for just my friend and myself - each with our own hotel/riad room every night - for 17 days for about $5000 (plus tips). AMAZING!!

Hotel Reviews

Riad Salam Fes

Fes

Riad Salam Fes was a lovely accommodation and had a great location. Even though we didn't spend much time in the hotel because we were constantly on the move, it was pleasant and seemed like a nice spot to relax.

Dar Rihana Dades

Douar Aït Ouffi

Dar Rihana Dades was nice, though the dining situation was confusing. Breakfast was included, but dinner was not explained well. We ate at the hotel and the food was good albeit pricey. An explanation of costs would have been appreciated since the dinner prices were not listed anywhere.

Activity Reviews

Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

Very good guide who showed us things we would have missed on our own - and with a lot of information.

Quality of Experience

Guides, Drivers and Staff

Transport

Wonders of Fes: Exploring the Medina in Half a Day

Fes

Our guide actually gave us an incredible full-day tour of so much of the Medina that we would not have seen without him, especially the fascinating leather tannery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

It was a great experience except that I was given a juvenile camel and a very young “handler” and when it came time to get back on the camel after our “break” in the middle of our 2-hour trek, I had an “accident.” The handler did not control the young camel and before I was fully on the camel, it started standing up with me hanging off. I fell off and then another handler came over, but neither even attempted to control the camel and the same thing happened again - and while half on, the camel rose up and after trying to hang on, I fell off again. They swapped out camels and with a now-injured leg, I got on and finished the ride (because I’m tough!). I was able to do everything on the trip after that, including hiking down and up the Monkey’s Fingers canyon, walk about 6 miles a day. etc but my leg hurt the rest of the trip and it turned not just black and blue but much of it turned black! I will include a photo below.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality

Morocco

We had a fantastic hiking guide for the Monkey’s Fingers canyon hike! It was beautiful and thrilling and even though my leg hurt from the camel accident 2 days earlier, especially on the uphill part, I focused on the great experience. I could not have done the hike without our guide, who used his feet as ledges etc. And afterwards, we had a tagine lunch at the home he shares with his sister, who made the delicious lunch, and her husband.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Magic of Marrakesh: A Guided Tour

Marrakesh

Great tour of Marrakech with a very knowledgeable guide.

Quality of Experience

Separately we had an excellent visit to an authentic hammam. Loved it!

Food

Guides, Drivers and Staff

Transport

Essaouira Revealed: An Immersive Guided Experience of History and Heritage

Morocco

Another great guide who provided us with another great tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Cooking Class

Essaouira

Great experience - provided a more detailed review of it on Trip Advisor. Loved the cooking and meal and especially getting to know the couple offering the class.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

Interesting drive and visit to Atlas Studios.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most amazing two weeks in Italy. Melanie listened to what was important to us and what activities we liked and planned the perfect trip. She kept us fully informed in the months leading up to the trip but even more important was the support she gave us during the trip. She took the time to send us a welcome message, offer her services while we were travelling around and even sent through an outline of the day every morning with all the vouchers and timelines that we needed for that day. This extra service ensured that we had everything at hand that we needed and nothing was left to chance. She suggested restaurants and other activities that we might be interested in, she checked ferry timetables for us and sent us best wishes/farewell messages when we were leaving. Melanie was an integral part of what made our short time in Italy so enjoyable - we can't recommend her enough!

Hotel Reviews

Portacatena Suite

Salerno

We stayed at the Portacatena Suite in Salerno for five nights and it was fantastic! The little apartment in the old town was spacious and the host was very obliging. The location was perfect, and I'd highly recommend staying here.

La Corte dell'Astore - Wild in Style Resort

Alberobello

In Alberobello, we stayed at the La Corte dell'Astore - Wild in Style Resort. It was an awesome experience staying in a trullo. I have nothing but good things to say about it; truly memorable.

Sextantio le Grotte della Civita

Matera

The cave accommodation we stayed at, Sextantio le Grotte della Civita in Matera, was possibly the best place I've ever stayed. It was a really special experience with fantastic staff and gorgeous breakfast. A unique and unforgettable stay.

Hotel Mozart Rome

Roma

The Hotel Mozart in Rome was in a great location. However, the room was quite tight and lacked space. It would have been better to have a bit more room.

Activity Reviews

Lemon tour and cooking class

Italy

The Lemon tour and cooking class was fantastic. It was a relaxing and fun activity, and the hosts picked us up from our accommodation and dropped us back.

Vatican & Sistine Chapel Tour

Rome

The Vatican and Sistine Chapel Tour was very good despite us arriving a bit late. It's definitely a must-visit place and worth the experience.

Rome food tour: A deliciously cultural tour for foodies

Rome

The Rome food tour was lots of fun. Really enjoyed it and it made for a great day out.

I left a detailed review in response to an email from Marina!
Susan

This was our 2nd time using kimkim; it's unlikely there will be a 3rd time.

We made clear when we planned this trip we wanted 4 rooms in Florence and 3 rooms in Rome (we were a group of 6 for 6 nights, and 5 for 3 nights). Kimkim only booked us 3 rooms in Florence, and we had to pay extra, at the last minute, for a fourth room which we were only able to secure for 2 of 4 nights in Florence. In Rome, we learned just before departing for Italy that kimkim had booked us only one room; thus, at the last minute, we had to pay way too much just to get a 2nd tiny room that three grown women had to share. This was a major error by kimkim.

In each Italian location, we had to pay an additional amount for "city taxes" about which kimkim never told us; they absolutely should have told us about this ahead of time.

Kimkim booked us on several tours. Some were very good, but too many of the booked tours were unsatisfactory because the guide was poor, the tour itself was just bad, or the audio quality was quite poor. There were instances where kimkim didn't provide detail where to go for the tour, told us incorrect start times, or provided incorrect travel times to get to the tour.

Given the money we paid, we didn't expect to take any tours with other people, but in two instances we were provided poor quality tours with at least 15 additional people. A tour of the Vatican was promoted as a 3 hour tour, but was only 2 hours, and we felt VERY rushed. Moreover, the guide failed to take us to St. Peter's Basilica, which we believe should be the highlight of any Vatican tour.

The driver Kimkim scheduled to take us to the Rome airport at 6:30 am failed to show up, causing us to scramble and squeeze into a tiny taxi. Multiple times during the trip, including when we attempted to figure out why the driver didn't show up, kimkim failed to answer its own after-hours "emergency line", which was absolutely inexcusable.

Bottom line ... for the substantial amount we paid, we expected a dramatically better experience.

We used KimKim for a trip to Croatia two years ago and had a wonderful experience. To the extent we had any issues, our Croatian kimkim travel agent gave us her phone number so that if/when we had issues, we had instant contact with her. Kimkim Italy did not provide us with similar information causing us much stress when we had issues.

Kimkim should be highly embarrassed about our experience. To make up for its errors, kimkim ultimately gave us about a 3% refund of the amount we paid ... ridiculously inadequate.

We created beautiful memories in Greece due to the hard work and organization of our loyal and dedicated people at Kim Kim. Not just planning our day to day activities, but providing transportation by private car, airplane or ferry to these activities or islands were taken care of. Our responsibilities just included having fun . Antonis of Kim Kim booked the most beautiful and accommodating hotels for us in Athens, Naxos and Santorini. Each hotel, was walking distance to restaurants and shopping. We were updated everyday about the day's agenda and who would be meeting us at our hotel to bring us to various activities. Any questions or concerns that we may have come across, was just a call away via What's App. We are forever grateful to the care and attention used to plan our trip, because you truly created a dream trip for the 4 of us. Greece is too beautiful and amazing to risk missing out on what the country offers. We were in great hands, and we wholeheartedly credit Kim Kim and Antonis for that. Thank you and see you soon!

Hotel Reviews

Oniro City

Athens

Great location and delicious breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Naxos Island hotel

Naxos

Great breakfast and very nice staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Agali Houses Santorini

Firostefani, Santorini

The absolute most beautiful hotel that I ever stayed in.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elia Ermou Athens Hotel

Athina

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Naxian Small-Group Cooking Class on a family-run Tavern

Naxos

So fun and informative. The hosts were amazing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Acropolis & Acropolis Museum Private Guided Tour

Athens

I learned so much.

Quality of Experience

Guides, Drivers and Staff

Transport

Small-group Treasures of Naxos Tour

Naxos

Quality of Experience

Guides, Drivers and Staff

Transport

Private Santorini Cultural Highlights Guided Tour

Santorini

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Athens Food Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Caldera Small-group Sunset Cruise with BBQ on board and Open Bar

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A big thank you to Giorgia for helping us plan such a memorable trip to Portugal in October 2024. She was very attentive to our goals and booked some fabulous adventures for us (2 couples in our 70's). Especially memorable was an all-day tour from Porto to the Douro Valley with Tania, and an all-day tour in rural Algarve with Rui. The food tour in Porto with Joao, the guided city tour with Hugo in Lisbon, and the Fado dinner in Lisbon were all top notch as well.

Activity Reviews

Day Excursion to Douro Valley: Wine Tasting & River Cruise

Porto

This was an amazing tour. Our guide, Tania, was exceptional. Thanks!

Quality of Experience

Guides, Drivers and Staff

Transport

Tania was excellent!

Sandeman Cellar Wine Tasting

Porto

This was an interesting tour. When in Porto, you have to do a Port tour, and this one fit the bill. It wasn't particularly memorable, but I'm glad to have experienced it.

Quality of Experience

Foodie Experience in Porto

Porto

This was a fun, tasty tour! Joao was an entertaining guide, and the food we were able to taste was good. The small restaurants we were guided to were great choices.

Quality of Experience

Food

Guides, Drivers and Staff

Discover Rural Algarve

Portugal

I highly recommend this experience! Rui was a fabulous guide who took us off-road deep into rural Algarve. His knowledge of the area was great, and he obviously delighted in sharing his love for it. Excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Hugo was very knowledgeable and personable. The three hours of walking the streets of Lisbon were a little long for us, but it was interesting and a good opportunity to get our bearings in this beautiful old city.

Quality of Experience

Guides, Drivers and Staff

Fado Dinner Experience

Lisbon

This was a perfect way to end our trip. The whole experience was excellent, from start to finish. The wait staff, the food, the awesome wine, and the fabulous artists were all so professional and top quality. I highly recommend the Clube de Fado experience.

Quality of Experience

Food

I had the most wonderful 6-day trip organised by Francisco via KimKim. As a solo traveller, I was a bit nervous, but Fransisco ensured I had a safe, action-packed trip through Chile and Bolivia. All logistics were taken care of. The tours were great, with guides who spoke English. The driver was safe when touring through Bolivia.

I would definitely refer my friends/family to Francisco for help in planning their trip in South America!

After initial correspondence with Tomaz, Grand Cuvée Tours put together a great itinerary, both making suggestions and taking on board any requests that we had. Any queries were answered promptly. We ended up with a trip that was exactly what we hoped for. There were days free for us to explore Bled at the start and Ljubljana at the end. In both locations we were given advice on activities and advance bookings were made for us for boat trips. This was particularly useful in Bled where boats to the island were otherwise full with tour groups. We were lucky that Vintgar Gorge was still open and was well worth a visit. We also enjoyed the funicular up to the castle in Ljubljana which was fascinating to explore.
For two days in the middle of our short holiday we had a brilliant driver, Urh, who couldn't be faulted. The drive through the mountains to Kranjska Gora was breathtaking with the added bonus of wall to wall sunshine and fabulous autumn colours. We continued to Velika Korita in the Soca Valley which was equally stunning. The crystal clear turquoise water in both places was beautiful. We also experienced delicious cheese and wine tasting stops on our journey to Piran on the coast. We had the morning to explore Piran before Urh drove us to Ljubljana via stops at the extraordinary Skocjan Caves and then Kobilarna Lipica to see the white horses at the Lipizzaner stud.
All three of our hotels (3star boutique) had helpful and friendly staff, were in great locations and were very comfortable.
All in all a fantastic job by everyone involved.

Hotel Reviews

Garni Hotel Berc

Bled

Very comfortable hotel in a great location, only a few minutes walk from the lake. Great breakfast buffet. Friendly and helpful staff. Added bonus of self-service tea and coffee round the clock.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Art Hotel Tartini

Piran

A very comfortable hotel in a great location overlooking the main plaza and a stone's throw from the harbour. Friendly and helpful staff. Good buffet breakfast. A slight issue with the plumbing in our room was dealt with swiftly.

Authenticity & Character

Quirky artwork throughout the hotel gave it a special feel.

Location

Staff

Cleanliness & Comfort

Hotel Slamič

Ljubljana

A very comfortable hotel with only a short walk to the city centre and riverside. Friendly and helpful staff. A La Carte breakfast, ordered the night before. Bistro incorporated so that food and drinks were available to purchase throughout the day.

Authenticity & Character

The bistro in particular had a lovely feel.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Bovec Cheese Tasting

Bovec

Great to taste unique sheep's cheese where it was produced. Slight issue with over friendly wasps - obviously not something that could really be avoided given the time of year.

Wine tasting in Goriska Brda

Goriška Brda

Fabulous wine in a lovely location. Interesting tour of the cellars and production area. Delicious food to go with the wine.

Lipica Stud Farm

Sezana

We were lucky to be the only visitors on the tour. Our guide was clearly passionate about the horses and we learnt a lot from her. It was fortunate that we saw the mares and foals returning to the stables at the end of the afternoon as our visit was late in the season and we weren't able to see a show or any stallions out training. We did get lovely close-up views of horses in their stalls.

Ljubljanica River Boat Ride

Ljubljana

A very relaxing way to see more of the city. No commentary on the trip.

Pletna boat ride

Bled

A lovely way to get to the island. Nice to ride on a traditional boat. Time was limited to 45mins on the island and it would have been nice to have had longer as there was quite a lot to see.

Kim Kim,
Our Trip was TRULY AMAZING!
Every Driver was there before for pickup and was kind, courteous and very helpful. The guides brought to life every location for us, they were very accommodating, knowledgeable, pleasant and friendly.
We give ALL your GUIDES an excellent rating!
We highly recommend your travel group!!!
Rita did a fantastic job of arranging this entire experience from locations, hotels, guides, and drivers as well as restaurants. Each person went the extra mile to make this trip a Fantastic experience.
Rita, and Kim Kim Thank you for making this Trip truly very memorable 😊

Hotel Reviews

Hotel Lorelei Londres

Sorrento

The staff and restaurant personnel were fantastic. They made their hotel and A++ rating. The hotel and restaurant views are beautiful. The food was fantastic. They supplied breakfast bags for each morning trips for us since we were leaving early for our excursions. The staff made sure we had everything we needed . This place is excellent……HIGHLY RECOMMEND

Authenticity & Character

Beautiful Hotel

Location

Views!

Staff

They all truly helpful, thoughtful and very accommodating

Cleanliness & Comfort

Beautiful rooms and views

Hotel Monte Cenci

Rome

Hotel Monte Cenci in Rome was nice and very accommodating. The staff were wonderful, ensuring our stay was comfortable and pleasant.

Hotel Il Guelfo Bianco

Florence

Hotel Il Guelfo Bianco in Florence was unique and charming, converted from an old building, perhaps a church or some historical structure. It offered a distinctive experience and the service was very accommodating.

Activity Reviews

Guided Visit: Vatican Museums & Sistine Chapel

Rome

The guided visit to the Vatican Museums and Sistine Chapel was a bit crowded, yet our guide was exceptional in managing the crowds. Their assertiveness and organizational skills allowed us to enjoy this magnificent cultural experience without the stress of dealing with large groups of people. We appreciated the personal touch and dedication.

Day Excursion to Capri Island and Anacapri

Italy

The Day Excursion to Capri Island and Anacapri was fantastic. Our guide was excellent, ensuring we were comfortable and tailored the experience to fit our needs, even accommodating our health issues.

Private Guided Visit of Florence Including Michelangelo's David

Florence

The Private Guided Visit of Florence, Including Michelangelo’s David, was fantastic despite the crowds. Our guide took great care of us, ensuring we had space and time to truly enjoy the experience.

Guided Visit to Pompeii with Archeaologist

Italy

The Guided Visit to Pompeii with an Archaeologist was excellent. Our guide was informative, attentive, and accommodated our needs perfectly.

From the moment we contacted Jay and discussed what we wanted from the trip we felt comfortable. Would the weather be favourable and what would the cost for different levels of accommodation be? His responses were quick and detailed with the pros and cons.
All of our guides throughout the trip were local to the cities/areas we were visiting, therefore their knowledge was passionate and very informative. Assisting us with ATM's, best angles for photos, correct etiquette in temples and purchasing entry tickets on our behalf.
Choice of accommodation was amazing! We were blown away with the level of service from the moment we arrived, front desk, restaurant and cleaning staff.
Our driver for the majority of our trip was Mr Powan Dixit. He took great care of us. Ensuring we were informed of pickup times, checking we had all our belongings at all times, plenty of water each day and taking us to the local supermarket and laundry pickup on our way home. We had lots of laughs and good fun with Mr Powan Dixit.
Our driver in Varanasi, Mr Nedridge (spelling probably not right), went out of his way to help us with laundry and posting our postcards while we were sight seeing. Again we were taken good care of.
The company representatives in each city/area met us on arrival at the airports and accommodation ensuring a seamless check in and that we were happy with our room. They traveled with us airport departures, guiding us to the correct entrance and helping with entry tickets where necessary at the outside security area.
We would highly recommend KimKim and Bespoke India Holidays.

Mar designed our itinerary perfectly! The hotels were great and in best locations. She promptly responded to my questions and concerns.

The emergency contacts thru whatsapp were also available for my questions during the trip.

A very memorable trip!

The trip was great from start to finish.
Favorite part was Day 4: Big Ice trek.
Least favorite and actually did not match the description was Day 3. There was no guide, just a driver that dropped the group off in one place and drove us back.
Overall though, it ended with a high.
People are passionate, friendly and helpful.

Hotel Review

Hosteria El Puma

El Chalten

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Laguna de los Tres Trek

El Chaltén

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A group of 4 of us just returned from a fabulous trip to Portugal arranged by João and his team, and wow, they did a wonderful job arranging our tour. All of the hotels were perfect for us, the drivers were professional and on time, and the experiences were well chosen and organized. There were a couple of minor glitches, including one tour guide who failed to take us to a port tasting, but travel is never about perfection. It is about caring people who do their best to provide a wonderful experience. And that is by and large what we got. We all feel like we got to experience some of the real Portugal: the kind people (including João himself), the amazing landscapes (Lagos, Portimao, the Douro River Valley) and fun activities (tile painting in Lisbon, port tasting and bridge climb in Porto, the convent hotel in Evora, the palace hotel in Cascais, e-bike rides on Lisbon and Cascais, farm and winery visits in the Alentejo and Douro). Put Portugal on your bucket list, and the planning in João's hands; you will not be disappointed! Thank you again João!

I've never worked with a travel agency before, but the experience was wonderful. We wanted to do a LOT of things, and I wasn't sure how to coordinate the order of activities, transportation, etc. - and it was all taken care of for me. The lodging choices were great, the trip was a nice mix of activities, and our guides were always on time. It was a great trip!

Activity Reviews

Shared Rafting Chili River in Arequipa

Arequipa

This trip was great. We took our kids, 13 and 16 years old, and they loved it. A nice adventure that didn't take up the entire day so we have an opportunity to see and do more afterwards.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Traditional Arequipa Food tour: Santa Catalina Monastery & Cloisters of La Compañia and San Ignacio Chapel

Arequipa

Great variety in this tour! Got to see and taste some local foods and help in the preparation, saw several sites, and learned a ton. Able to do some shopping as well. A great way to get a feel for the city and culture.

Quality of Experience

Food

Guides, Drivers and Staff

The BEST guide! Knowledgeable, friendly and kind!

Transport

Shared Colca Canyon Tour

Arequipa

We loved Colca Canyon - the only thing that would make it better is to take fewer stops and stay longer at the ones you do stop at. It felt rushed to only be at a location for about 15 minutes.

Quality of Experience

Food

Breakfast consisted of bread and jam and cheese - for a long day, a bit more selection would have been great.

Guides, Drivers and Staff

Transport

Corto Maltes Lodge 2/3 (Sandoval Lake Program)

Puerto Maldonado

The Amazon was amazing. The lodge was great - very clean and nicely maintained. The food was wonderful. And our guide, Rolando, was the best! We couldn't have asked for more!

Quality of Experience

Food

Guides, Drivers and Staff

Rolando was an amazing guide - very knowledgeable and friendly.

Transport

Explore Machu Picchu (Private Guided tour in Machu Picchu) SV Htl

Peru

The tour was wonderful, and checked off a bucket list item for us! We learned a lot on the tour, felt like we had the right amount of time and got to see everything, and really enjoyed our tour guide. We got to shop a bit in town and have lunch after the tour, which was great as wel.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transport was a bit bumpy at first - our guide wasn't there when we got off the train and then we were put into the wrong line before the tour so wasted some time. But ultimately, it worked out and was a great experience.

On your Terms! Shared Rainbow Mountain Tour

Cusco

Long car ride, but stunning views! This was one of my kids' favorite activities!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a well organized trip to Rwanda and enjoyed both the cultural side and the amazing wildlife. A big shout-out to our guide Kalif who was able to share his knowledge of animals, birds, food and customs.

This trip took a year to plan, though that time Lorena was so patient and communicated very well. The itinerary that she made for me was tweaked for my liking. Everything was to the T from pick up, tour, hotel, bus. The hotel that she picked was great. Lorena did an excellent job and her team was great.I was going to this trip knowing it's going to be a good trip but it exceeded my expectations it was great!!

First, while Christina is credited with organizing our trip, she did indeed take the first significant stab -- hotels, guides, schedule, etc. -- much of the details were handled by Katie, who was helpful, patient and accommodating. She advised us on practical issues -- the cost of taxis, how best to get to various places, how to orient our guides -- and was gracious throughout. Our guides were good, knowledgeable, willing to focus on our interests. The fjord trips were, of course, a highlight; so much beautiful scenery! Bergen was a lovely city, and we had 2 1/2 days to visit Bryggen, other old sections of the city, the Kode Museum and the Bryggen Museum. The Stegastein Viewpoint also was a highlight.The threatened rain fell only a couple of days.

Hotel Review

Kviknes Hotel

Balestrand

Truly a gem. Large, inviting, full of history. Our room was in the old section and overlooked the fjord. Just magnificent. Breakfast was great; lots of choices, and the staff was very friendly and helpful

Authenticity & Character

Location

It was right on the fjord and near the historical walk and the pier

Staff

The maitre d'

Cleanliness & Comfort

Activity Reviews

Fjordcruise on UNESCO Nærøyfjord

Norway

Breathtaking. A magnificent tour of a Unesco World Heritage Site. So compelling to see the mountains dive directly into the fjords.

Scenic Boat Trip to Fjærland

Norway

Good thing our guide provided warm weather gear! It was cold but beautiful. Although our itinerary called for a three-hour tour, our guide insisted we were owed two hours. Just as well as it was getting pretty cold by the time we got back. No complaints though. The scenery was breathtaking.

Quality of Experience

Guides, Drivers and Staff

Transport

Bergen Walking Tour With a Local Guide

Bergen

John was knowledgeable and showed us the highlights of downtown Bergen. He also advised us on how to spend the rest of our time in Bergen, taking the funicular to the mountaintop, visiting the Bryggen Museum and seeing other parts of the city.

Quality of Experience

Guides, Drivers and Staff

Our trip to Portugal and Spain was amazing. From the moment we stepped off the plane and met our driver, we were so well taken care of. It was nice to experience the locations and not worry about the logistics of travel. All of our guides were really good and incredibly knowledgeable. A few really stood out. Joao Campos who took us to the Douro Valley was a great guide and arranged a wonderful lunch for us. We enjoyed our conversation with him too. Paulo who took us to Sinatra and Cascais was wonderful. He told us so much about history and culture and the locations we visited. He took us to his wife’s family restaurant where we had a lovely meal. We really enjoyed our time with him. Patricia’s tour of the Mezquita in Cordoba was so very interesting. We felt like we got detailed information that other tours did not seem to get. I think our favorite hotels were H10 in Sevilla and 7 Islas in Madrid. They were elegant and fun. Our entire trip was lovely. Thank you so much.

Hotel Reviews

Porto Charming Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Be Poet Baixa Hotel

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Casa de la Plata

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Comfort Dauro 2

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

7 Islas Hotel

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Foodie Experience in Porto

Porto

Quality of Experience

Food

Guides, Drivers and Staff

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Quality of Experience

Guides, Drivers and Staff

Paulo was an amazing guide. We learned a lot and had a really enjoyable day. We highly recommend this tour.

Transport

Privately Guided Visit of Porto

Porto

Quality of Experience

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Flamenco Experience

Spain

Quality of Experience

Private Guided Visit of Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Day Excursion to Douro Valley: Wine Tasting & River Cruise

Porto

Quality of Experience

Guides, Drivers and Staff

Joao Campos was an amazing guide. We had a wonderful experience.

Transport

Hiking Excursion in the Andalusia Countryside

Spain

Our guide was wonderful. Despite a lot of rain we had a great time. She told us so much about the plants we saw and the history of the area during the civil war. We saw some of the caves and trenches the rebels and soldiers used as well as beautiful views of the Sierra Nevada Mountains. The escape to nature was a wonderful change of pace from all the cities and crowds we had been in. Our guide was wonderful!

Quality of Experience

Guides, Drivers and Staff

Transport