Kimkim Trip Reviews

4.8
Based on 15,713 ratings
Read 15,713 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Nepal. Our guide, Patriska, was just wonderful. Sh...
Nepal | Feb 16 - Feb 24, 2025

Carina
Carina S.
Flagami, FL | Reviewed on Mar 07, 2025

Our guide, Patriska, was just wonderful. She was so informative, and knowledgeable , we all loved her. She made sure that all our activities were on schedule and she checked out extra activities that we wanted to do. The drivers were great drivers and it was nice to speak with Raj about all the details of our trip.
I would highly recommend KimKim to my friends for their future trips.
Thank you for making this an amazing trip!!

Local specialist: Amanda Delecca

Excellent experience with KimKim in Vietnam
Vietnam | Feb 15 - Feb 28, 2025

A
Anne S.
Newark, NJ | Reviewed on Mar 07, 2025

All the guides and drivers were very prompt in meeting us at the airports and hotels. I never worried that we would be on our own, and they took great care of us. My favorite experience was riding on a scooter in Ho Chi Minh City on a food tour. I never thought I would get to do that! The most beautiful city, for me, was Hoi An. We had a wonderful time bike riding in the countryside with our guide, Long, All in all, a most memorable trip to a beautiful and complicated country.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 10, 2025

Dear Anne,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards from Hanoi,
Huyen Nghiem (Ms)

Phuket vacation from vacation
Thailand | Feb 27 - Mar 3, 2025

David
David W.
Minneapolis, MN | Reviewed on Mar 07, 2025
Mint was always incredibly responsive; I wondered if she worked 24/7! She suggested a great itinerary to begin with and then quickly addressed/adjusted to our wants. Read more

Mint was always incredibly responsive; I wondered if she worked 24/7! She suggested a great itinerary to begin with and then quickly addressed/adjusted to our wants.

Hotel Review
Oceanfront Beach Resort
Phuket

We enjoyed everything about this hotel except the location. The room was wonderful as was the service, the pools, the breakfast. Regarding the location, it’s about 1.4 km to the bleach and the action of Patong, a nice walk except that the road is very busy and there are stretches with no sidewalk. Consequently we ended up eating at the hotel restaurant 2 nights. The food was good but we would have liked more options.

Authenticity & Character
Location
See comments above
Staff
Cleanliness & Comfort
Activity Reviews
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket

The islands are beautiful. The downside is the long run by speedboat which was pretty bumpy and the number of people also visiting. The first stop (Maya Bay) in particular was just dense with people. We spent more time in line getting back to the boat than we did at the Bay.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Elephant Jungle Sanctuary in Phuket
A visit to Elephant Jungle Sanctuary in Phuket
Phuket

Really enjoyed this, more than we expected. Going in we were concerned about the ethics of these elephant preserves, but once we learned that all the elephants are “rescues” from lives of hard labor and unable to be returned to the wild, and we saw how they are treated, we relaxed and enjoyed the interaction with these incredible creatures and learning more about them and the Preserve.

Traditional Thai Cooking Class with Market Tour!
Traditional Thai Cooking Class with Market Tour!
Phuket

Wow, that was a lot of fun! Jim made it an educational and fun experience right from the start, with the visit to the market. He really focused on the ingredients and what each brought to the four dishes that we prepared. Once at the school, everything went like a well oiled machine as we prepared the various ingredients, then cooked and ate our delicious meal. We had attended another cooking class in north Thailand on another tour; this was more fun and we really liked that we got detailed recipes should we want to try and replicate at home.

John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

One of the highlights of our 6 week trip to SE Asia. A slower, but much smoother ride out to the islands. The ride around James Bond island was probably sufficient; didn’t need to actually stop. Then the best part: the trips through the sea caves by inflatable kayaks piloted by a crew member to the various hidden lagoons! What an experience! Then to have an entire beach to just our boat (~25 people) was fun. Lastly the dinner and Loy Kratong prep and ceremony was special.

Local specialist: Mint Pham
Mint
Mint Pham
Local specialist in Thailand | Replied on Mar 10, 2025

Hi David,
Thank you for a lovely review... Hope to see you and Roberta again :)

Stress Free
Vietnam | Jan 12 - Feb 4, 2025

B
Brett S.
Canada | Reviewed on Mar 07, 2025

This was an amazing trip. Having everything so well planned out and all of our guides made this experience truly amazing. Even when we did have an issue with a train ticket not being sent, our agents were able get it sorted out quickly to make our train and its really made what could have been a bad situation horrible. It was great having someone we could constantly ask questions too throughout our trip and took so much of the stress that would have come with planning a trip like this stress free.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 17, 2025

Hi Brett,
Thank you so much for your kind words! I'm thrilled to hear that you had an amazing trip and that everything was well-planned for a stress-free experience. I appreciate your patience with the train ticket issue, and I’m glad we could resolve it quickly for you. It was a pleasure assisting you throughout your journey, and I’m so happy you had a wonderful time.

If you ever plan another adventure, I’d love to help again!

From Thailand with love
Thailand | Feb 11 - Mar 3, 2025

Vladimír
Vladimír S.
Czechia | Reviewed on Mar 06, 2025
Hoa was caring and very helpful support all the time. Her planning was perfect.
Of all the guides we met Rodjana was outstanding. I believe she was hired by Exotic Voyages.
Read more

Hoa was caring and very helpful support all the time. Her planning was perfect.
Of all the guides we met Rodjana was outstanding. I believe she was hired by Exotic Voyages.

Hotel Review
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

Our stay at the Jungle Camp was overall pleasant. The accommodation matched the natural setting of the National Park, and while we didn't expect luxury, it was comfortable. The only downside was that the local guides organized for us by the hotel didn't speak English, which was a bit of a barrier, especially when noticing that other groups had guides fluent in English. Still, it was a minor glitch in an otherwise good experience.

Activity Reviews
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

The Night Street Food Tour After Dark by Tuk Tuk was perfect. We had a fantastic guide named Rodjana, who made the experience enjoyable. She was perhaps the best guide we had in Thailand, making the tour a highlight of our trip.

Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

The Railway Market & Floating Market tour was good despite being crowded. The bustling markets are a must-see, and even though the crowds can be overwhelming, the experience is worth it.

Golden Triangle - Chiang Rai Sightseeing & Art
Golden Triangle - Chiang Rai Sightseeing & Art
Chiang Rai

The Golden Triangle – Chiang Rai Sightseeing & Art tour was good. The guide was knowledgeable, and the tales of history and stories about the Golden Triangle were fascinating. Even though there's nothing spectacular to physically see, the stories made it worthwhile.

Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 07, 2025

Hi Vladimír,
Thank you so much for sharing your experience. Your kind words mean a lot to me and the entire team. We’re honored to have been part of your journey and hope to welcome you & Hana on another SE Asia adventure in the future🥰
Take care and keep in touch!
Hoa

11 days and barely scratched the surface
Iceland | Feb 18 - Feb 28, 2025

Laura
Laura O.
Denver, CO | Reviewed on Mar 06, 2025
Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place. Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an... Read more

Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place.

Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an indoor spa/hot tub too. Also of note were the Stracata apartments near Kirkjubæjarklaustur - it was an adventure arriving in the dark to discover the next morning that we were in a lava field filled with pools of water. It was raining that night so hard to tell where we were. Would be fantastic for Northern Lights! Also, the Mork Cottage in Hvammstangi was so cute, only 1.7 km from town but felt like it was in the middle of nowhere. We wished we could have stayed there a few days - the Northern Lights over the fjord were amazing. We would have liked to explore this part of Iceland more. The other lodgings fit our budget but were more standard hotels, met our needs, and had comfortable beds.

Excursions: We did 3 guided excursions. Horse back riding at Eldhestar stables outside of Hveragerdi, Glacier hike with Arctic Adventures on Sólheimajökull, and a crystal blue ice cave super keep/hike with Blue Iceland. Riding 2 hours in the rain was an experience in itself. We are glad we went - the horses are wonderful and the scenery beautiful even in the rain. The glacier hike was great too. We learned a lot about glaciers and climate change from our guide, Tin. Finally, the Ice Cave tour was beautiful. We went late in the day and had the cave to ourselves. It wan’t a sunny day but the blue in the cave was gorgeous. We would recommend spacing excursions out (we had one each of our first 3 days) - this felt rushed to us, but they did fit within the schedule.

Maps, Sites, Options - the maps were fantastic and linked right to google. The hardest part was letting go of all the things we could see but didn’t have time. The final trip plan contained 50-60 pages of site descriptions, recommended sites, and optional activities. Some of the most memorable - the South Coast Lighthouse trail on our first day, Hveralaug wild hot springs afterward. Skaftafoll Nature Reserve and Svartifoss waterfall (2.5 m hike). All of the East Fjords drive & Stokkanes beach (we missed the South black sand beach because the wind was crazy when we arrived). We also loved Húsavík and Akureyri.

Hot Springs - we asked Eric & team for a hot spring almost everyday. We had hot tubs at many of our lodgings. We visited Fontana Nature baths near Gullfoss, Geosea in Husavik, Lake Mývatn Nature Lagoon, and Forest Lagoon. All were wonderful - Forest lagoon was probably our favorite.

Food - Amazing! We tried it all. 3-4 different tasting menus including ending with Michelin Guide restaurant Matur of Drykkar in the Saga Museum. Also, hot dogs, burgers, tomato, mushroom and Icelandic soup. Most days we made sandwiches for lunch because they gave us flexibility to eat in the middle of nowhere.

Our car was great. Enough 4x4 to get us over gravel roads, puddles, pits, and snow.

Fortunately, we did not need to flex schedule because of weather. We just did everything in whatever weather we got. We saw the Northern Lights twice! The biggest gift of Iceland to us.

Thank you Eric & team!

Activity Reviews
Horse Riding
Iceland

I’m only giving it a 4 because it poured rain. Horses were great, scenery was wonderful and they waited for us when we took a wrong turn and ended up 15 minutes late

Quality of Experience
Nice facilities, great location, beautiful horses.
Guides, Drivers and Staff
GeoSea Geothermal Baths
GeoSea Geothermal Baths
Iceland

Again, super windy. Great view.

Quality of Experience
So windy no one stayed long.
Guides, Drivers and Staff
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

Lovely. We were there late 7:30 pm, so didn’t get to really see the lake, but the pools and facilities were top notch.

Quality of Experience
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Perfect for what we wanted (easier hike). Great guide.

Quality of Experience
Guides, Drivers and Staff
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

So beautiful!

Quality of Experience
Guides, Drivers and Staff
Crazy driving the super jeep where we did!
Transport
Crowded
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Super windy. These pools are heated through rocks and gravel under foot - warmer/cooler depending on where you stood. They are also expanding so view wan’t quite as good as it could be.

Quality of Experience
Great facilities. Construction so not as pretty/wild. Got a free drink for Women’s Day!
Guides, Drivers and Staff
Forest Lagoon
Forest Lagoon
Iceland

Gorgeous, new, and very quiet at 2 pm.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D

Very enjoyable trip.
Colombia | Feb 13 - Mar 5, 2025

T
Terence C.
Canada | Reviewed on Mar 06, 2025
Very enjoyable trip, except for the excessive heat in Cartagena. All guides, except one were great and that one needs some maturing when dealing with people. Read more

Very enjoyable trip, except for the excessive heat in Cartagena. All guides, except one were great and that one needs some maturing when dealing with people.

Hotel Reviews
The Artisan D.C. Hotel, Autograph Collection
Bogotá

Top notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reserva Natural Sazagua Valle del Cocora

Rustic, situated in aforested and hilly area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Cielo Hotel
Medellin

Great hotel and menu, on-the-ball staff.

Authenticity & Character
Only odd thing about it was that the reception was on the 5th Floor!!!! Not something I like.
Location
Staff
Cleanliness & Comfort
Sofitel Legend Santa Clara Cartagena
Cartagena
Authenticity & Character
Location
Staff
Went out of their way to accommodate. Even celebrated my wife's Birthday
Cleanliness & Comfort
The room we ended up with was at the further point away from the centre of the hotel. Dungy, noisy and musty. An old part?? Needs renewal.
Hotel Boutique Sazagua
Pereira

Once upon a time this would have been quite the spot; but it's worn and not kept well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cobwebs hanging from high ceilings, Worn wall paper. Needs a total renewal
Activity Reviews
Authentic Coffee Farm Visit and Meeting a Local Family
Authentic Coffee Farm Visit and Meeting a Local Family
Colombia

Quite the experience and more so by meeting with the family and learning about their small business

Quality of Experience
Food
Thorougly enjoyed the excessive meal cooking by the owner's wife
Guides, Drivers and Staff
Transport
Private Cooking Class and Dinner
Private Cooking Class and Dinner
Colombia
Quality of Experience
Food
Guatape and El Peñol
Guatape and El Peñol
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Street Art, Tejo Game and Chocolate Activity in Bogota
Street Art, Tejo Game and Chocolate Activity in Bogota
Bogotá
Quality of Experience
Enjoyed playing Tejo. Chocolate experience was interesting but more appropriate for a professional blind taste test. Rather than do the test; just a tasting with explanations is more appropriate
Guides, Drivers and Staff
Transport
Thermal Waters Santa Rosa de Cabal
Thermal Waters Santa Rosa de Cabal
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Colombian Drinks and Cocktail Tasting Experience
Colombian Drinks and Cocktail Tasting Experience
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Monserrate Hill with Transportation
Monserrate Hill with Transportation
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Bogota with Gold Museum!
City Tour of Bogota with Gold Museum!
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena
Quality of Experience
Food
Great instruction via translator by the chef. Work tables could be more solid/stable.
Guides, Drivers and Staff
Arepa Making Cooking Class
Arepa Making Cooking Class
Colombia
Quality of Experience
Kind of a hodgepodge of grinding and making varioos arepas
Guides, Drivers and Staff
Transport
Aguardiente Tasting (Local Colombian drink)
Aguardiente Tasting (Local Colombian drink)
Colombia
Quality of Experience
Guides, Drivers and Staff
The general manager of the hotel did the experience. Quite a funny and off-the-wall person
Transport
City Tour of Medellín (with Local Market)
City Tour of Medellín (with Local Market)
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Cocora Valley,  Salento, and Filandia Coffee Town
Cocora Valley, Salento, and Filandia Coffee Town
Colombia
Quality of Experience
Colourful and entertaing.
Guides, Drivers and Staff
Transport
Depart Colombia
Depart Colombia
Colombia
Guides, Drivers and Staff
Transport
Overall great co-ordination on all our flights and getting us there.
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Cartagena with Food Tasting and Graffiti Tour
City Tour of Cartagena with Food Tasting and Graffiti Tour
Cartagena
Quality of Experience
Too long, too Hot for 5 hours
Guides, Drivers and Staff
Alvaro is young ,energetic and friendly. But Alvaro was like a robot having to get through all his memorized items and descriptions. Had to tell him twice that 5 hours in the heat was too much and let's cut it off and head back. He'd be a great guide with the proper tutelage.
Transport
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Cartagena
Quality of Experience
Good food.
Guides, Drivers and Staff
Great young waiter.
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 06, 2025
Dear Terence, Thank you very much for taking the time to write a review and share your detailed and valuable feedback with us. We are truly passionate about what we do and care deeply about our travelers and our country. Your comments help us improve and ensure we continue offering memorable, unique, and outstanding experiences in Colombia. They also motivate us to keep showing how incredible and unique Colombia is, while recognizing that there is room for growth and improvement. We’re so... Read more

Dear Terence,

Thank you very much for taking the time to write a review and share your detailed and valuable feedback with us. We are truly passionate about what we do and care deeply about our travelers and our country. Your comments help us improve and ensure we continue offering memorable, unique, and outstanding experiences in Colombia. They also motivate us to keep showing how incredible and unique Colombia is, while recognizing that there is room for growth and improvement.

We’re so glad to hear that you had a wonderful time overall and enjoyed your travels throughout Colombia. We really appreciate the positive feedback you shared, particularly about the Artisan DC Hotel in Bogotá and El Cielo Hotel in Medellín—both of which aim to excel at providing fantastic experiences for their guests. We’re also thrilled to hear how much you enjoyed the authentic coffee farm experience in the Coffee Region, especially the chance to meet the local family and learn about their small business.

It is great to hear you had fun with activities like playing Tejo, the cooking class in Cartagena, the Aguardiente tasting and the City Tour in Medellín. We’re especially happy to hear that your dinner at the Jardin Restaurant at the Sofitel was a memorable experience! We’re also pleased to hear that your time in Cocora Valley was great, and that the transportation arrangements worked smoothly throughout your trip.

That said, we sincerely apologize for the issues you encountered in Cartagena. The heat can certainly be intense, and we understand how that impacted your experience. We are constantly working to advise our travelers on how to stay comfortable and manage the weather while enjoying their time in the city.

Regarding your experience with the guide in Cartagena, we truly appreciate your constructive feedback and will work with the guide to ensure they continue to develop in their approach and interactions with travelers. Our goal is always to provide professional and engaging guides, and we’re sorry that this was not the case on this occasion.

As for the hotel in Cartagena and Sazagua in the Coffee Region, we are sorry to hear that they did not meet your expectations. We take your feedback seriously and will review the services and facilities with both properties to ensure they align with the high standards we strive to maintain.

Thank you once again for trusting us with your journey in Colombia. It was a pleasure meeting you and Mary Arlene, and we truly appreciate you both for sharing your feedback with us. We’re also grateful for the time you spent immersing yourselves in our local culture and exploring Colombia’s unique experiences!

Kind regards,
Margoth and the Aracanto Colombia Team

Great trip
Morocco | Feb 21 - Mar 1, 2025

V
Virginie d.
Newark, NJ | Reviewed on Mar 06, 2025
Trip was fantastic. The hotels were fine (not luxurious but not bad), the guides were terrific, and the driver Houcine was exceptional. He was so professional, kind, helpful, and he was the best driver. We felt very safe with him. Read more

Trip was fantastic. The hotels were fine (not luxurious but not bad), the guides were terrific, and the driver Houcine was exceptional. He was so professional, kind, helpful, and he was the best driver. We felt very safe with him.

Hotel Reviews
Hotel Odyssee Center
Casablanca

Fine place. Nothing exceptional, but clean and safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

Fine place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Oasis Camp Merzouga
Taouz

Great tents! Pleasant atmosphere. Great camel rides. Beautiful dunes. Beautiful sunset. Food ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mimouna
Essaouira

FAbulous

Authenticity & Character
Location
Ocean views are amazing. A bit far from where our bus dropped us off.
Staff
Cleanliness & Comfort
excellent place. Would gladly return here.
Dar Rihana Dades
Douar Aït Ouffi

Fine place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Imilchil Marrakech
Marrakech

Fine place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike Through Todra Gorges & Oasis for 1 Hour
Hike Through Todra Gorges & Oasis for 1 Hour
Morocco
Quality of Experience
Guides, Drivers and Staff
Guide's english was very basic
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Rained!

Quality of Experience
Guides, Drivers and Staff
Transport
Fes walking guided tour : No drive
Fes walking guided tour : No drive
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades  Gorge –  – Ait Benhaddou – Telouet – Marrakech (  5 Hour Drive)
Dades Gorge – – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakesh Medina & City Tour
Marrakesh Medina & City Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your camp
Camel trek to your camp
Merzouga
Quality of Experience
Food
Transport
Rosewater Workshop in Boumalne Dades
Rosewater Workshop in Boumalne Dades
Boumalne Dades

Very touristy

Quality of Experience
Guides, Drivers and Staff
Transfer to Essaouira & Argan Oil Tour
Transfer to Essaouira & Argan Oil Tour
Morocco
Quality of Experience
Transport
Merzouga to Dades Gorge
Merzouga to Dades Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Guide was so-so.
Essaouira – Oualidia – Casablanca ( 5 Hour Drive)
Essaouira – Oualidia – Casablanca ( 5 Hour Drive)
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Mar 06, 2025

Hello Virginie,

Thank you so much for your wonderful feedback! We're glad you found the hotels to be satisfactory and the guides to be terrific. However, it's Houcine, your driver, who truly stole the show! We're delighted to hear that he exceeded your expectations with his professionalism, kindness, and exceptional driving skills. Your safety and comfort are our top priority, and we're happy to know that Houcine made you feel secure and at ease throughout your journey.

Thank you again for choosing us, and we look forward to serving you on your next adventure!
Best regards,

Colombia - one season for 375 days
Colombia | Feb 13 - Mar 5, 2025

M
Mary Arlene W.
Canada | Reviewed on Mar 06, 2025
Local guides/drivers were prompt, pleasant and anxious to please. Tourism and hospitality is recognized as essential to improve quality of life. Our program included Bogotá, Salento, Pereira, Medellin, Guatape and El Penol, ending in Cartagena. Enjoyed all of the activities and hotels with the exception of our room in Cartagena which was at the end of a long corridor, dark and musty...not a great image for a tourist given the rest of the hotel. Improvement with guide in Cartagena to... Read more

Local guides/drivers were prompt, pleasant and anxious to please. Tourism and hospitality is recognized as essential to improve quality of life. Our program included Bogotá, Salento, Pereira, Medellin, Guatape and El Penol, ending in Cartagena. Enjoyed all of the activities and hotels with the exception of our room in Cartagena which was at the end of a long corridor, dark and musty...not a great image for a tourist given the rest of the hotel. Improvement with guide in Cartagena to better know the needs of their clients...very hot city and a walk about for 5hrs is not sensible nor was it fun...excessive details about the fort etc., was way too much. Other guides were knowledgeable, fun and genuinely cared about their jobs and their clients. The Colombian people are generous, pleasant, quick to smile and proud of their country. Language in hospitality needs to include more English for an easier rapport and better understanding of what is being requested. Our program provided me with a better understanding of this interesting country and am very happy to have visited.

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

The hotel looks beautiful and has lovely food...unfortunately we did not have a nice room...at the end of a long corridor on main level , dark and musty.

Activity Reviews
Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Monserrate Hill with Transportation
Monserrate Hill with Transportation
Bogotá

Enjoyed the cable car ride up the hill and learning about how it was developed. The site at the top was beautiful and we carefully maneuvered the slippery paths...rainy day ..

City Tour of Cartagena with Food Tasting and Graffiti Tour
City Tour of Cartagena with Food Tasting and Graffiti Tour
Cartagena

Felt our guide was inexperienced, not well organized and didn't seem to know how to relate to the client. As senior clients walking about in 41 degree weather for 5 hours is not OK....we ended our walking tour before seeing the market or taste testing. Our introduction to Cartagena was not a positive lasting impression. Our hotel room was not up to the standard of the other places we had enjoyed. The overall impression of the hotel is most positive, beautiful grounds, pool dining areas but our room was at the end of a long corridor on the main floor and it was dark, dingy and needed refurbishing...the picture over the bed was a frame only. Our dining experiences were all positive.

Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá

Many fruits are new to the tourists and it is nice to be able to try them. The arepas made by a special lady were the best I ate compared to the many I tasted through out Colombia. The flower market was colourful and nice to see .... wasn't too sure the vendors were too happy with us walking through as they were getting ready to close....might we worth considering talking with a vendor to learn more about the business and even receive one flower as token....

City Tour of Bogota with Gold Museum!
City Tour of Bogota with Gold Museum!
Bogotá

The museum was delightful...our guide told us about a few key issues and then we took whatever time we wanted to look at the various exhibits.

Street Art, Tejo Game and Chocolate Activity in Bogota
Street Art, Tejo Game and Chocolate Activity in Bogota
Bogotá

Colourful, insightful and fun...enjoyed the street art. Most fun for us was playing tejo accompanied by a mulatto local beer...chocolate pairing made us feel like we were in a lab doing a very detailed taste tasting...far too much technical stuff for regular tourist...this program needs to be delivered in a more relaxed fun manner.

Aguardiente Tasting (Local Colombian drink)
Aguardiente Tasting (Local Colombian drink)
Colombia

Very generous manager and chef introduced us to your national drink. We had lots of laughs and can see why this is such a social beverage.

Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Cartagena

Many kind wishes were sent my way for my BD celebration....even the hotel dining staff had a lovely dessert for me and sang happy birthday. The meal was delicious, beautiful presented and we enjoyed. There seems to be the thought that if you remove a plate as soon as finished it is efficient...not so when you are eating with another person ... my question which never has been answered is why does Colombia mark up their price of wine so significantly? If tourism is the goal, expect wine drinking goes with that....we were able to find delicious wines in the local grocery for a reasonable amount.

Arepa Making Cooking Class
Arepa Making Cooking Class
Colombia

Enjoyed my time with the chef learning about the different corns and how they are treated. With the help of his kitchen staff, the final presentation was delightful.

Cocora Valley,  Salento, and Filandia Coffee Town
Cocora Valley, Salento, and Filandia Coffee Town
Colombia

Amazing valley and seeing these magnificent palms was awesome....our guide was very knowledgeable about the area and shared this with us in an easy to understand discussion. He was happy to accommodate a request to show me an avocado tree and took the time to explain the growth etc. Both Salento and Filandia were colourful and easily walkable locations.

Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

A very well spoken knowledgeable chef taught us lots about the cuisine and how to actual tackle some items that were new for us. We enjoyed all of the dishes that we made and have a much better understanding of the work and effort that goes into some of the Caribbean dishes. Loved the aprons that were easy for me to get home...great memory jogger of a fun time.

Private Cooking Class and Dinner
Private Cooking Class and Dinner
Colombia

Well organized with an interpreter and set up efficient for us to easily manage the steps. Enjoyed the class, the chef, the gift of columbian pots and the experience.

Colombian Drinks and Cocktail Tasting Experience
Colombian Drinks and Cocktail Tasting Experience
Colombia

Relaxed, fun and playful experience.

City Tour of Medellín (with Local Market)
City Tour of Medellín (with Local Market)
Medellín

Enjoyed the exhibition of sculptures by Botero. Our guide shared comical information which kept the history fun and memorable.. the wonderful metro cable up to Santo Domingo was enjoyable and knowledgeable and an amazing method to move people through this massive city in a cost efficient manner.

Quality of Experience
Authentic Coffee Farm Visit and Meeting a Local Family
Authentic Coffee Farm Visit and Meeting a Local Family
Colombia

One of the best activities and learning experiences in Colombia. From costume setting, to picking the beans and walking through the fields and learning about the many steps that are taken to produce this bean was amazing. The lady of the manor prepared drinks and snacks and then a sizeable lunch for all of us to enjoy. Language wasn't difficult with a fluent guide and gestures and smiles all added to the enjoy,ent.

Thermal Waters Santa Rosa de Cabal
Thermal Waters Santa Rosa de Cabal
Colombia

We enjoyed taking the path with our guide at a leisurely pace to see the thermal waters. Quite a stunning area of natural beauty.

Guatape and El Peñol
Guatape and El Peñol
Colombia

Other than the rain, we enjoyed getting to the area as well as learning about La Piedra rock. No pressure to climb and didn't.

Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Medellín

Essential to experience this neighborhood in order to better understand the massive changes that have taken place by those living in very poor dangerous conditions.

Depart Colombia
Depart Colombia
Colombia

A tour guide arrived at our VBRO, same young chap we had met before......he waited with us until the driver arrived...we were not aware a guide was to accompany us...and off we went to the airport where we were dropped off outside....every other guide that we had accompanied us inside the terminal to ensure a smooth transition, and that's when we tipped....without meaningful service, no tipping. The driver was new to us and the seat belts were non workable in the rear and when we pointed this out we were advised that the car had been cleaned and they hadn't pulled the clips back through....whatever the reason, the client should not be put in that position.

Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena

Cartagena takes a little time to get oriented ... our guide walked us to this event which was essential for us as it was an evening event. The owner and presenter of the event was friendly and fun and enjoyed his job. We enjoyed learning about the different flavour profiles and how they were created and the little tapas to aid with the palette were delicious. On our walk back to the hotel we were able to see the party buses and how night life lives in this city.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 06, 2025
Dear Mary Arlene, Thank you very much for taking the time to share your detailed feedback with us. We really appreciate it. We are very happy to hear that you had an overall positive experience with our local guides and drivers, and that you enjoyed the various destinations and activities on your itinerary. We appreciate your kind words about the Colombian people and your recognition of the importance of tourism and hospitality in improving the quality of life. Your comments about the room... Read more

Dear Mary Arlene,

Thank you very much for taking the time to share your detailed feedback with us. We really appreciate it. We are very happy to hear that you had an overall positive experience with our local guides and drivers, and that you enjoyed the various destinations and activities on your itinerary.

We appreciate your kind words about the Colombian people and your recognition of the importance of tourism and hospitality in improving the quality of life. Your comments about the room in Cartagena and the guide's approach are noted, and thank you for bringing this to our attention. We apologize for the inconvenience and will speak with the Sofitel Santa Clara hotel to address these areas for improvement. Your suggestion regarding the inclusion of more English in hospitality for better communication is very valuable as well, and we are working with other companies and local communities to address this.

Thank you very much for your valuable feedback and for helping us enhance our services. And thank you for visiting Colombia! It has been a pleasure having you and Terence in Colombia!

Kind regards,
Margoth

Best investment for planning Thailand vacation
Thailand | Feb 18 - Mar 4, 2025

Ann
Ann B.
Granbury, TX | Reviewed on Mar 06, 2025
I found exotic voyages through the kimkim platform and I’m so glad I did. Although I enjoy travel planning, Thailand is a tricky trip to plan as there are planes, cars, trains and ferries to get you around. It is complicated! Lacey at EV had all our transfers lined up and organized, taking all the stress out of our travel days. Her people were terrific, always there on time with a smile- no snafus! That helped me make the most of our time in this beautiful country. Communication was always... Read more

I found exotic voyages through the kimkim platform and I’m so glad I did. Although I enjoy travel planning, Thailand is a tricky trip to plan as there are planes, cars, trains and ferries to get you around. It is complicated! Lacey at EV had all our transfers lined up and organized, taking all the stress out of our travel days. Her people were terrific, always there on time with a smile- no snafus! That helped me make the most of our time in this beautiful country. Communication was always easy through Kimkim as Thailand is 13 hrs ahead! She also directed me to the best hotels for us, and arranged all our internal air. I couldn’t have done this trip without her!

Hotel Reviews
Hyatt Regency Bangkok Suvarnabhumi Airport Hotel (Ex: Novotel Bangkok Suvarnabhumi)

Hotel is old and musty. Proximity to the airport is its strength.

Authenticity & Character
Needs complete renovation
Location
Close to airport
Staff
Cleanliness & Comfort
Room was clean and cold
LA VIDA Samui
Koh Samui

Room had a lovely balcony and view over pool to beach. I would not stay in any room except this highest level as they faced the run down neighboring properties. Room was clean, cold and quiet. Breakfast was wonderful. Exterior and hallways of this hotel are in terrible condition. Pretty beach, but beach vendors and weed smokers were overwhelming. Location was good for walking to restaurants, but the many weed stores attracted an unsavory crowd. I would stay in an area of koh samui different from Cheweng beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SAii Phi Phi Island Village

Lovely hotel with rustic luxury bungalows. Please note that you arrive by boat and you must be able bodied enough to climb out of the speedboat, into the water and to walk through the water to the shore. The food is average, but there is a fun local village on the backside of the resort we enjoyed in the evenings. We scuba dived here at the resort and had a good experience. Pool is lovely.

Authenticity & Character
Location
Away from backpacking crowd
Staff
Cleanliness & Comfort
Twin Lotus Resort
koh lanta

Our beachfront bungalow was quiet, clean and well appointed. The breakfast was lovely, and the beach stunning. We could walk to beachfront restaurants, or take a tuktuk to more local spots.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

This hotel is even prettier in person. The decor is fresh and modern. Lovely breakfast, nice location. Pool area is a sanctuary from busy Bangkok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity
Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity
Ko Samui

We enjoyed this day. Some might find it objectionable that guests can feed, bathe and touch the elephants. Guide was very difficult to understand. Tie-dying and cooking activities were very fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Long drive around island to pick up and drop off many guest. Private taxi would have been better.
Bangkok Best Eats Midnight Food Tour by Tuk Tuk (Joining excursion)
Bangkok Best Eats Midnight Food Tour by Tuk Tuk (Joining excursion)
Bangkok

Definitely do this! We saw parts of the city we wouldn’t have otherwise, and really experienced local food, restaurants and Bangkok culture. So fun to be with fellow travellers from other countries!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Healthy Samui Coco Life - Biking in Samui
Healthy Samui Coco Life - Biking in Samui
Ko Samui

We really enjoyed getting out of Cheweng and seeing the countryside.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Koh Lanta Beach Stay
Koh Lanta Beach Stay
Ko Lanta

Beautiful beach free of beach vendors.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Klong Tour
Half day Klong Tour
Bangkok

We only had a 1 hour canal tour, and returned on the train.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 07, 2025

Dear Ann,
Thank you very much for your wonderful feedback, which helps us improve our service a lot. Your fantastic experience in Thailand is a great encouragement for my team and me. I do hope to have a chance to accompany you in the future trips.
From Exotic Voyages team with thanks!

Phenomenal trip down under
Australia | Jan 18 - Feb 16, 2025

D
David C.
United Kingdom | Reviewed on Mar 06, 2025
Wow what a trip. This has been on the bucket list for some time, and we are so glad that we found Paula and KimKim. We explained to Paula what we'd ideally wanted to see in the time we had (2 weeks prior to a New Zealand cruise), and boy did she deliver. The hotels, transfers, trips and guides were all first class and aligned exactly with the type of things we explained we wanted to see. Highlights were Blue Mountains (long day!), Ocean Road trip with Fred (what a character), and... Read more

Wow what a trip. This has been on the bucket list for some time, and we are so glad that we found Paula and KimKim.

We explained to Paula what we'd ideally wanted to see in the time we had (2 weeks prior to a New Zealand cruise), and boy did she deliver. The hotels, transfers, trips and guides were all first class and aligned exactly with the type of things we explained we wanted to see.

Highlights were Blue Mountains (long day!), Ocean Road trip with Fred (what a character), and Uluru (Ayers rock). We also did Cairns but the weather at the time of year was Ugh but we did know that before we went.

All of the flights and transfers went like clockwork, and the hotels were spot on. Clean and in great locations. Thank you again Paula. Your communication and attention to detail is refreshing and we wont hesitate to reach out again.

Hotel Reviews
The Grace Hotel
Sydney, NSW

Great hotel in a superb spot in the heart of the city. 15 min walk to Syd Opera House, 10 Min walk to darling quay. Small coffee shop on site and an italian next door

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Britomart
Auckland

Really nice hotel with a great onsite restaurant and in the middle of the city. Clean rooms and attentive staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Voco Melbourne Central, IHG Hotel
Melbourne

Lovely hotel and in a great spot. A bit difficult to find at times when out and about so take a map! Roms were very comfortable and modern, and staff were very friendly and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Quite a basic hotel (more like a Motel) but I dont think in this location you'll be spoiled for choice. In any case it was spotless and the whole point of being here is to experince the outback and be outside. Nice restaurant on site and there is a small 'town square' with a few shops and Cafes. We loved Uluru.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Flynn
Cairns

Great hotel in the middle of the action. I imagine this hotel and location will be jumping at the right time in the season. Really helpful staff, and a lot of bars and restaurants nearby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip on the Great Ocean Road
Day Trip on the Great Ocean Road
Melbourne

We had Fred as our guide. Really interesting and funny guy who helped pass the time as this is a long drive, but the scenery and locations are stunning. You must do this this trip in this location.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

A real one off. Dinner, drinks all included and a talk by an astronomer. As there is very little light polution, the skies are magical, and the desert is qo quiet. We'd go back tomorrow if we could. An exceptional visit to an exceptional location.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This is a full day and its a long one, but its really worth doing as the scale and sights are breathtaking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City & Mornington Peninsula Day Trip
Private City & Mornington Peninsula Day Trip
Melbourne

Long day but to get a feel for the location, you have to push on a bit. We were pretty tired afterwards but it was a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Uluru Sunset
Afternoon Uluru Sunset
Uluru

You cant get too close to Uluru nowadays but this is as good as you'll get. A nice photo op of an iconic and significant landmark.

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

Like going back in time. Jurassic Park and king Kong rolled into one trip. We were incredibly lucky and saw the ultra-rare cassowary, plus all sorts of spiders (as big as my hand), wild birds, crocodiles, etc. A fantastic insight, in the oldest rainforest in the world (180m years old).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Barrier Reef Snorkeling Day Trip
Great Barrier Reef Snorkeling Day Trip
Australia

Poured with rain when we were there which kinda limited visibility but we could still snorkel the reef and see fish, giant clams etc. Was a really good day out to an amazing place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 06, 2025
G'day David, Thank you so much for taking the time to share your feedback about your recent trip with us. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. It was great to work with you in helping plan your vacation to Australia and New Zealand. Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable,... Read more

G'day David,

Thank you so much for taking the time to share your feedback about your recent trip with us. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. It was great to work with you in helping plan your vacation to Australia and New Zealand.

Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

You have my email address so please do keep in touch and I look forward to assisting you with your next adventure in the South Pacific.

With gratitude and thanks,
Paula

Australia/NZ
Australia | Feb 1 - Mar 5, 2025

A
Anna F.
East Amherst, NY | Reviewed on Mar 06, 2025
Vicky was wonderful.. there when we needed her to help and to update ..truly made our trip much more enjoyable
The places we stayed and the overall itinerary was a great experience!
We would highly recommend Vicky and KimKim to anyone that wants a wonderful experience with less stress..all the particulars taken care of and a resource on the ground that is there when you need it!
Kudos to Vicky and your company! Already planning our next trip with you and have recommended you to a number of...
Read more

Vicky was wonderful.. there when we needed her to help and to update ..truly made our trip much more enjoyable
The places we stayed and the overall itinerary was a great experience!
We would highly recommend Vicky and KimKim to anyone that wants a wonderful experience with less stress..all the particulars taken care of and a resource on the ground that is there when you need it!
Kudos to Vicky and your company! Already planning our next trip with you and have recommended you to a number of our friends!
Thank you

Activity Review
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Hobart

What a wonderful experience. Our guide was amazing! The vistas were spectacular

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Very knowledgeable
Guides, Drivers and Staff
Very knowledgeable
Transport
Bikes were comfortable and safe
Transport
Bikes were comfortable and safe
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 06, 2025
Bill and Anna,
Your kind words truly mean the world to me! It was such a pleasure being part of your journey, and I’m so glad to hear that the itinerary and accommodations made for a great experience. Knowing that I could help make your trip smoother and more enjoyable is exactly why I love doing what I do.
Thank you for your trust, for recommending me and KimKim to your friends.
I also really appreciated our phone call and the personal feedback you shared—it helps so much and makes such a...
Read more

Bill and Anna,
Your kind words truly mean the world to me! It was such a pleasure being part of your journey, and I’m so glad to hear that the itinerary and accommodations made for a great experience. Knowing that I could help make your trip smoother and more enjoyable is exactly why I love doing what I do.
Thank you for your trust, for recommending me and KimKim to your friends.
I also really appreciated our phone call and the personal feedback you shared—it helps so much and makes such a difference in creating the best experiences possible.
Wishing you many more incredible travels ahead!
Thanks again
Warmest regards,
Vicky

Our entire planning process was very helpful....
Vietnam | Feb 17 - Feb 28, 2025

D
Deval S.
Chicago, IL | Reviewed on Mar 06, 2025

Our entire planning process was very helpful. Our local guides in Cambodia and Hanoi were knowledgeable, and helpful. OVerall, it was a great experience. Highly recommend this team.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 06, 2025

Hello Deval,

Thank you so much for taking your time to send us a review regarding the trip in Vietnam & Cambodia.

I am over the moon to hear that you had a great time with your mother and daughter. It was my honor to accompany you on this trip.

Thank you once again for choosing us. I wish your family a lifetime of happiness and many more amazing trips ahead.

From Vietnam with love ,
Hien

Outstanding Service
Galapagos Islands | Feb 25 - Mar 3, 2025

A
Abby S.
New Orleans, LA | Reviewed on Mar 06, 2025
The service that we received from Mathias, our local specialist was nothing short of spectacular. We had to abort a previous trip due to illness. Mathias worked with us for 2 years, assisting us in getting our travel insurance money and rebooking our trip. He stayed in contact with us over the course of the booking process and also once we were in country. He even made a special trip to take us for dinner at the airport during a long layover. I would strongly recommend him for any travel you... Read more

The service that we received from Mathias, our local specialist was nothing short of spectacular. We had to abort a previous trip due to illness. Mathias worked with us for 2 years, assisting us in getting our travel insurance money and rebooking our trip. He stayed in contact with us over the course of the booking process and also once we were in country. He even made a special trip to take us for dinner at the airport during a long layover. I would strongly recommend him for any travel you are considering!

Hotel Reviews
La Casona de La Ronda
Quito

Lovely hotel. Lots of old city charm. Excellent service. Delicious omelette for breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Archipel I
Guayaquil - Ecuador

We were happy to go on a small ship so that we would not be overrun with people. The ship has a nice layout with plenty of room to roam about. The food was good with many different choices. The only negative would be the intermittent hot water for showers.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 16, 2025
Dear Abby, Thank you so much for your kind words! I'm truly happy that you were finally able to come to Ecuador this year for your Galapagos cruise and that you had such a great experience. It was a pleasure assisting you throughout the process, and I’m glad everything worked out in the end after almost two years of trip interruption. It was also wonderful to finally meet you and Steve in person—I really enjoyed our dinner together! I just wish Steve could have tried more of the local... Read more

Dear Abby,

Thank you so much for your kind words! I'm truly happy that you were finally able to come to Ecuador this year for your Galapagos cruise and that you had such a great experience. It was a pleasure assisting you throughout the process, and I’m glad everything worked out in the end after almost two years of trip interruption.

It was also wonderful to finally meet you and Steve in person—I really enjoyed our dinner together! I just wish Steve could have tried more of the local specialties, but I’m sure he made up for it on board the ship. Thanks as well for pointing out the issue with the intermittent hot water; I’ll be forwarding your remarks to the cruise operator.

I truly appreciate your recommendation and wish you many more amazing travels ahead!

All the best,
Mathias & the Authentic Ecuador Team

Great trip overall
Panama | Feb 13 - Feb 28, 2025

J
Janice B.
Seattle, WA | Reviewed on Mar 05, 2025
Overall the trip was well planned with lots of tours and things to see and do. Here are my comments in more detail:
- we planned out own 2 weeks in Bocas del Toro prior to the schedule that KimKim (Jessie) set up for us. In hindsight 1 week would have been more than enough time in this area. It is definitely a party area with lots of young people but the area also needs better care and maintenance. We were not impressed with the amount of garbage littered everywhere.
-thank you Jessie for...
Read more

Overall the trip was well planned with lots of tours and things to see and do. Here are my comments in more detail:
- we planned out own 2 weeks in Bocas del Toro prior to the schedule that KimKim (Jessie) set up for us. In hindsight 1 week would have been more than enough time in this area. It is definitely a party area with lots of young people but the area also needs better care and maintenance. We were not impressed with the amount of garbage littered everywhere.
-thank you Jessie for arranging transportation from Bocas to Boquete. While Jerry the driver was very friendly I thought he drove a bit too fast to feel safe on some of the roads but all was well, we arrived safe and sound
- we would have loved at least 2 more days in Boquete! We didn't have time to really explore the town or some of the interesting hikes in the area. Jessie please rethink how many tours you book in a day: after a long drive to get there, we were scheduled for a night tour of the jungle - thankfully it was postponed until the next night due to rain. In addition, I had NO IDEA how hard the hike up to Baru volcano would be and that it would start at midnight (thank goodness the night tour had been cancelled). While I had trained for the hike, at about the 8th km my groin 'popped'. The guide encouraged me to go on even though I told him I was in pain and felt a bit faint. I made it up another 2 kms before I said that this was crazy and that I needed to go back (I knew that if I continued to the top, I would NOT be able to make it back down). In hindsight, given my age, I should have booked just for the hike up and then had a ride down. The guide Daniel, was nice but too young. He didn't listen to me when I told him what I was feeling, he walked ahead of me and wasn't even an emotional support and someone to talk to. Also the headlamp I was given did not have strong batteries and I had to use my cell phone to see plus no option of hiking poles! For the price those things should have been included (I couldn't bring my hiking poles with me on the plane).
- my husband loved the hanging bridges hike and would recommend that again. He said the guide was knowledgable and friendly.
- I would pass on Los Cangilones Canyon: it was crowded (buses of people came in) and was dirty with litter left behind. It didn't feel really pleasant. The guide Luis was very nice and he generously brought us water and fresh fruit which was amazing.
- We all really liked the short walk into the waterfalls as the water was clean and fresh. Again as a group we did pick up a fair amount of garbage. There was some miscommunication between guides. Since the night hike was cancelled a second time, we were suppose to add on the hot springs but Luis didn't know anything about it. Thankyou Jesse for reimbursing us for that cost.
- In hindsight, there were too many tours booked for Boquete leaving us feeling quite tired.
- Carlos, driver, picked us up in Boquete and took us to get our rental vehicle in David. RAVES to Carlos!!! excellent driver and he very kindly waited over an hour while we did all the paperwork for the rental - he didn't leave us until he knew we were set to go.
-LOVED Magic Mountain Inn in Las Lajas. Very clean and new. Beautiful views and great breakfasts. And the owners pointed us in the right direction for great food - local pizza place was fantastic and one of the best meals of the trip was at Naturelamente restaurant which the owner made the reservation for us.
- Driving directions to Santa Catalina led us to an extra 3 hours of driving as a bridge was out on the route suggested, not fun.
- Hotel Sol y Mar was very comfortable and the dinners in the restaurant were excellent! The trip to Coiba National Park was excellent and the boat driver went out of his way to ensure that we saw dolphins, tuna jumping, a flock of pelicans flying over the water and some brown footed boobies sitting on a log in the middle of the ocean.
- Again directions to get to Valle de Anton were challenging (there were no road signs to guide us).
- The Golden Frog Inn was great - clean and comfortable. The town of en Valle was quaint with some good restaurants. It also felt good to have a little cooler weather as a break.
- Edwin, driver in Panama City, was excellent. We were 45 minutes late getting the car rental place but he was there waiting with a smile on his face (probably cause we looked a bit shell shocked at the traffic in the city - crazy).
- Was not impressed with the Hilton Garden Inn. There was a HOT tub on the roof but no swimming pool to relax in. The front desk couldn't break a $100 bill for us (not could the restaurant even though we were going to buy something) so we had to go to the casino. Also the location wasn't great. Suggestion: book a hotel in the old town. A much more interesting area to stay.
- LOVED our tour guide, Eduardo. The City Tour was excellent - saw so much of the city and learned much of its history plus the canal of course.
- I would pass on the Panamena Night Tour. The food wasn't very impressive and felt like we just went to some tourist areas and didn't really get a feel for the culture to the food. It was really disappointing.
- LOVED the Soberania National Park Tour! That was so much better than I expected!!!
- Edwin was ready and waiting for us for the early morning drive to the airport and we arrived safe and sound and in plenty of time for our flights.

As I said overall a really great tour as we got to see so many different places in Panama . Maybe space the tours out better and be super aware of the ages of the travelers and ensure that they are all aware of how much so of these tours will take. We came home very tired as it was so active but feeling very glad we saw as much as we did.

Jesse, thank you for being so responsive while we were traveling and different issues came up.

Hotel Reviews
Magic Mountain Lodge
Lajas Adentro

VERY clean, new and comfortable rooms and facilities. The owners were fantastic and the breakfasts each morning were delicious and plentiful. The views are amazing and the grounds are well laid out with flowers and interesting trees - the butterflies enjoyed it as well! Highly recommend if you are in the area.

Authenticity & Character
Location
Great views
Staff
Always helpful with advice on restaurants and other things to see and do.
Cleanliness & Comfort
VERY clean, thank you!
Boquete Garden Inn

While the rooms were very clean and comfortable, the landscaping and bird life was absolutely fantastic! I wish I had more time just to sit in the gardens plus the breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sol y Mar
Santa Catalina

Really liked that this was a little more rustic (built on the side of a hill which was a little challenging walking up all the steps) and the view from our shared deck was amazing. The best thing about this place was the manager Gino Testo and the chef Arlin Camarena. Gino couldn't have been more attentive and helpful - he works nonstop (I was exhausted watching him) and he consistently wanted to ensure that we were having a great time. Arlin prepared amazing fish and seafood dinners - we were not tempted to eat at any other restaurants in the area because we were sure that they wouldn't top what Arlin prepared. The only reason that I didn't put 5 stars was that on our second day there, the driveway was being repaired and we couldn't drive off the property to do some more exploring. We did go for a walk but were unable to get to the surfing beach which was disappointing. I am sure with the driveway repaired, all is goof.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Golden Frog Inn
El Valle de Antón

Exceptionally clean and comfortable in a beautiful location with gorgeous landscaping. A fairly long walk to town was the only downside but even then it was only a $5 cab ride.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Panama City Downtown
Panama City

While it was clean and the beds comfortable it wasn't located in a very interesting area, the staff weren't very helpful (issues getting $100 bill broken down, trouble getting directions - was told to google it and we weren't using wifi - and there wasn't a swimming pool only a NOT tub which was definitely not needed in 30 plus weather. Would not stay there again nor would I recommend it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boquete - Hanging bridges
Boquete - Hanging bridges
Boquete

LOVED this experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Soberania National Park
Soberania National Park
Panama City

Outstanding and so much more than we expected. Our boat driver was so good at spotting animals and giving us such an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Boquete & Baru Volcano Hiking
Boquete & Baru Volcano Hiking
Boquete

I asked the night before I was to be picked up "if I could do this". At midnight when picked up, I asked the guide "can I do this". Having never done a hike like this (but I did a lot of training at home before coming down there), I had no clue what to expect. The guide, while nice, was ill equipped to 'hear' me when I said that I was in pain, that I was concerned about how I would get back down if I made it to the top. I was given a headlamp that lacked good batteries and had to use my cell phone since we started the hike at midnight and it was pitch black. No hiking poles available either. I was actually doing quite well until km 8 when my groin 'popped' - very strange as that has never happened before and was VERY painful. The guide encouraged me to go further even though I told him I was in pain and a bit dizzy. On we went for another 2 kms and which point I said that I could make it for the remaining 3 kms but would never be able to get back down so we needed to turn around. The guide walked 4-5 m's in front of me so wasn't offering any moral support. Finally at one point as 4x4 trucks were bringing tour groups up the mountain, the guide asked me if I would be willing to pay one of the drivers to let me ride with them. I jumped at the chance since I was in tears from the pain in my groin. Thankfully the last truck had room for one person. I never made it to the very top as I was in too much pain but I got as close as the truck could go so was happy about that. Thankfully I was fine within 48 hours and didn't damage myself but given the cost and my own expectations (rightly or wrongly), I was very disappointed in the lack of medical awareness and support

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Hike
Night Hike
Boquete

Unfortunately this hike was cancelled 2 nights in a row due to heavy rainfall.

Los Cangilones Canyon
Panama

Not worthwhile. While the water felt good and it was fun to jump into the canyon, the place was too crowded (busloads of people arrived) and it was dirty. There was litter everywhere making us feel 'cringey'

Quality of Experience
Guides, Drivers and Staff
Transport
Coiba National Park Visit
Coiba National Park Visit
Santa Catalina

Wonderful experience! A very long boat ride but was very fun seeing the flock of pelicans, the brown footed boobies, the school of tuna and the dolphins swimming alongside the boat. The snorkeling was great as well.

Quality of Experience
Guides, Drivers and Staff
Transport
City Tour - Casco Viejo & Panama Canal
City Tour - Casco Viejo & Panama Canal
Panama City

So much better than expected! We saw a lot of the various areas of town plus a good 2.5 hours at the canal learning about its history and watching the boats for through the locks.

Quality of Experience
Guides, Drivers and Staff
Edwin our driver mastered the crazy traffic and Eduardo our guide was knowledgeable, kind, funny and sweet.
Transport
Panameña Night
Panameña Night
Panama City

Not worth it. I thought we would get a 'flavour' of the culture as well as the food but instead we experienced some touristy stuff including a roof top bar that could have been in NYC or London England

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 06, 2025
Hi Janice, I'm happy to hear that overall you enjoyed your 16-day trip in Panama with your group 😊 Your adventure was extra special since you were able to self explore various parts of Panama! I'm so sorry to hear about the problem with the Baru volcano hike. I will definitely report back and make sure our travelers are properly considered while on their excursions especially when it comes to a physical injury! I will also let Edwin and Eduardo know how much you enjoyed their services while... Read more

Hi Janice,

I'm happy to hear that overall you enjoyed your 16-day trip in Panama with your group 😊 Your adventure was extra special since you were able to self explore various parts of Panama!

I'm so sorry to hear about the problem with the Baru volcano hike. I will definitely report back and make sure our travelers are properly considered while on their excursions especially when it comes to a physical injury! I will also let Edwin and Eduardo know how much you enjoyed their services while on your trip.

Please don't hesitate to reach out again for another trip to Panamá! Your group was a delight to have and plan for 😊

Kind regards,
Jesse

NZ trip of a lifetime
New Zealand | Feb 19 - Mar 4, 2025

tim
tim M.
Newark, NJ | Reviewed on Mar 05, 2025
Monika, We cannot thank you enough for the attention to detail and expertise of your trip planning. It payed off and we were treated with the trip of a lifetime. I can't think of a single complaint. NZ is a fabulous place! Your itinerary was well balanced with plenty of activity, but with plenty of time to catch our breath and take it all in.
The accommodations were OUT OF THIS WORLD! the QT hotel in Queenstown blew us away both in quality of the rooms/views, but most of all... it...
Read more

Monika,

We cannot thank you enough for the attention to detail and expertise of your trip planning. It payed off and we were treated with the trip of a lifetime. I can't think of a single complaint.

NZ is a fabulous place! Your itinerary was well balanced with plenty of activity, but with plenty of time to catch our breath and take it all in.
The accommodations were OUT OF THIS WORLD! the QT hotel in Queenstown blew us away both in quality of the rooms/views, but most of all... it had the best breakfast buffet we have ever experienced. It was a buffet fit for royalty with a window looking out on a majestic vista. The RIMU lodge and the Maruia river retreat both offered some of the best hospitality we have ever experienced. The drive to the Korimako Purepod alone was an unforgettable experience, and the stay was the relaxing pause we needed. We got the authentic NZ experience of waiting for a flock of sheep to cross a dirt road.

the activities were also all A+
The jetboat trip up the Dart river was AWESOME, would highly recommend.
The water-taxi/hike was beautiful and swimming in Tasman Bay was stunning.
The weather canceled our plans to Milford Sound so we will just have to plan another trip with you!

We cant thank you enough
Best regards,
Tim & Kerstin

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 06, 2025

Hi Tim & Kerstin,

Wow, thank you so much for such an incredibly thoughtful message! I'm beyond thrilled to hear that you had the trip of a lifetime and that everything went so smoothly. It really warms my heart to know that the itinerary, accommodations, and activities all exceeded your expectations.
Thank you again for your kind words. It was an absolute pleasure working with you both, and I hope we’ll get to do it again!

Best regards,
Monika

Colombia Adventure
Colombia | Jan 30 - Feb 26, 2025

Maureen
Maureen M.
Canada | Reviewed on Mar 05, 2025
Our trip to Colombia was put together by Michael and it was an amazing adventure. We enjoyed all the places we visited and the experiences we had. We took in many historical and cultural activities as well as many nature excursions and hikes. It was tailored to what we like to do and our tour guides were very knowledgeable and helpful. The trip went very smoothly with all the details looked after. We loved visiting Solento and the Corcora Valley with a hike to the top to see the... Read more

Our trip to Colombia was put together by Michael and it was an amazing adventure. We enjoyed all the places we visited and the experiences we had. We took in many historical and cultural activities as well as many nature excursions and hikes. It was tailored to what we like to do and our tour guides were very knowledgeable and helpful. The trip went very smoothly with all the details looked after. We loved visiting Solento and the Corcora Valley with a hike to the top to see the hummingbirds. San Augustin and the Archeological Park was excellent. Purace National Park was amazing and we were able to see the condor birds up close. The Tayrona National Park is beautiful and well worth visiting. All the cities we visited were very interesting and the Gold Museum in Bogata is definitely worth taking in. The trip was fantastic and we didn't want it to end. Thank you Michael and Chaska Tours.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 06, 2025

Dear Maureen,
Thank you so much for your wonderful review! We are really happy to hear that your trip to Colombia was such an amazing adventure and that you enjoyed the historical, cultural, and nature experiences.
Your kind words mean a lot to me and the entire team. We’re honored to have been part of your journey and hope to welcome you on another Colombian adventure in the future!
Best regards,
Michael & The Chaska Tours Team

Wonderful Experience
Thailand | Feb 16 - Mar 2, 2025

C
Craig C.
Ashburn, VA | Reviewed on Mar 05, 2025
Overall the trip was fantastic. Our local guides were all wonderful and friendly and made us feel welcome. Each of the excursions was special and interesting and we felt very well taken care of. Jenny was a great resource and was there whenever we needed her. Would definitely use KimKim again to help us plan a trip in Asia! Read more

Overall the trip was fantastic. Our local guides were all wonderful and friendly and made us feel welcome. Each of the excursions was special and interesting and we felt very well taken care of. Jenny was a great resource and was there whenever we needed her. Would definitely use KimKim again to help us plan a trip in Asia!

Hotel Reviews
Jaya House River Park
Siem Reap

Beautiful hotel that makes you feel welcome/like part of the family. Daily massages, personal touches and a true caring touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Salil Hotel Riverside Bangkok

A beautiful oasis in the southern part of Bangkok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
137 Pillars House Chiang Mai
Chiang Mai

Stunning, peaceful getaway in Chiang Mai. Incredibly kind and attentive staff and beautiful, calming environment.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Banyan Tree Samui

Absolutely beautiful, peaceful oasis. Fantastic amenities, private beach and pool - all gorgeous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Leisure & Spa day in Koh Samui
Leisure & Spa day in Koh Samui
Thailand
Local Life Village Participation
Local Life Village Participation
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Monk Blessing at Doi Suthep
Monk Blessing at Doi Suthep
Chiang Mai

Pookie was an amazing guide - absolutely fantastic experience learning with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap by night on Vespa
Siem Reap by night on Vespa
Siem Reap

I did get sick from this experience - I would encourage the guides to carry hand sanitizer as hand hygiene is not always perfect at these markets.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway market in Bangkok
Railway market in Bangkok
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai

Khao Soi was to die for!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
When Gourmet Hits the Streets
When Gourmet Hits the Streets
Bangkok

Chili Paste tour guide was super fun and the food was excellent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Nana was a fun, experienced guide - really made the investment of time worthwhile!

Quality of Experience
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Absolutely wonderful experience - so much fun, and delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Nature Park Half Day Visit (Joining Excursion)
Elephant Nature Park Half Day Visit (Joining Excursion)
Chiang Mai

Was a great park but tour felt a bit long + repetitive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jenny Phuong

The trip was well planned and it was a pleasu...
Vietnam | Feb 19 - Mar 3, 2025

Zaheer
Zaheer S.
France | Reviewed on Mar 05, 2025

The trip was well planned and it was a pleasure to interact with Ashley.She was promptness and efficiency personified.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 06, 2025

Dear Mr.Zaheer,

I am glad to hear from you after you return to Egypt ^^

Thank you for your kind words! We're delighted to hear that you had a well-planned trip with excellent service. Your appreciation means a lot to us, and we look forward to assisting you with your future travels! 😊✈️

Love from Realistic Asia,
Ashley

Wow! What an amazing time we had in New Zeala...
New Zealand | Feb 10 - Feb 26, 2025

Shelly
Shelly N.
Italy | Reviewed on Mar 05, 2025
Wow! What an amazing time we had in New Zealand! It was even better than we expected. From the jaw dropping scenery on the south island to the cultural and exciting experiences in the North Island, we feel like we got to experience the best of what New Zealand had to offer thanks to Michelle! She worked with us to plan a trip perfectly suited to our families interests and abilities and suggested a few things we would never have done on our own but we enjoyed so much like biking through... Read more

Wow! What an amazing time we had in New Zealand! It was even better than we expected. From the jaw dropping scenery on the south island to the cultural and exciting experiences in the North Island, we feel like we got to experience the best of what New Zealand had to offer thanks to Michelle!

She worked with us to plan a trip perfectly suited to our families interests and abilities and suggested a few things we would never have done on our own but we enjoyed so much like biking through the wineries in Queenstown. Stunning scenery and a great ride.

This review would be very long if I listed everything we loved because we honestly loved everything, but our top three not to miss would be: the overnight cruise in Fiordland, the Shotover Jetboats on the Shotover River and Waiheke Island in Auckland (make sure you stay overnight).

Hobbiton was super cool too even if you're not a big fan (1/2 of us were). Also zip lining, helicopter tours, lakeside retreats, a sky full of stars, lugeing in Queenstown, hiking, kayaking at night to the glowworm caves, we just had so much fun. I don't know where to stop. Even just the driving! Our jaws dropped around every corner we turned as we discovered a new incredible vista.

Michelle was also amazing at making changes for us or adding things in as we went along. Everything went seamlessly from flights to rental cars.

I can't recommend all our tour guides or Michelle highly enough! Book your NZ trip through her and you won't be disappointed. And I plan to use Kimkim for any other trips like this in the future!

Hotel Reviews
Mt Cook Lakeside Retreat
Lake Pukaki

Do not hesitate! Book one of the Lakeview villas and you will never want to leave. We felt so blessed to stay at this beautiful spot. Our villa was just amazing with incredible views of the lake and Mt Cook and a sky full of stars. The staff were amazing. All of them. They brought breakfast and dinner to our villa one day but they also serve it in the dining room to at the lodge which was also a lovely experience. It's your preference. The food was EXCELLENT. Everything fresh, local and made from scratch. It's located within a dark sky sanctuary and the southern sky was so beautiful. I'm not even going to mention the private swedish style hot tub, and separate little sauna, massage and exercise cabins/rooms. Trust me, just go!

Authenticity & Character
The home whole completely renovated kept much of it's original character with style and hardware etc.
Location
Lake view, Mt. Cook view, night sky observation
Staff
So friendly, accommodating, helpful
Cleanliness & Comfort
The beds were awesome, villa was large and so many amenities.
The Cinema Suites
Te Anau

We loved this place! Super quirky location above a little cinema but no noise intruder and really just added to the charm. They have done just an awesome job with designing the layout of that place. Had two huge comfy couches and then another seating area plus the big king bed which you could separate off with some curtains plus a dining area and then there's a second room you can also book that's connected by a small kitchen. The bathrooms are lovely everything was very clean. I absolutely loved the style of the place. Would have loved to stay longer.

The Boatshed
Waiheke Island

Oh my goodness! I almost didn't want to review this place because it's so amazing and I want it to be available next time! The main lobby and lounge area of the boatshed we're so inviting and cozy and the views are absolutely incredible out over the bay. Jonathan and Mila we're such gracious hosts and so helpful with their luggage and other things. We stayed in the "owner's cottage" and I can't even describe how much we loved it. You have views from almost all the windows, a pool, and there's even a piano which I was so excited about. There's little cozy nooks around every corner to sit and read a book or enjoy the view. The host of thought of everything you could possibly need as well in the kitchen, bathrooms and bedrooms. There are places to put and hang everything. We loved it so much we wanted to stay longer and hope to come back someday.

Authenticity & Character
Absolutely beautiful design
Location
Incredible views and Waiheke was great
Staff
So friendly and gracious
Cleanliness & Comfort
Evening you could possibly need, bed linens were so comfy
Hana Lodge
Rotorua

The two rooms that we had here were very beautiful. It's located in an older home so I'm assuming every room is a little bit different but each of ours were just really cool. The staff is super nice and really helpful as well. They went out of their way to help us with luggage and laundry and other things. The location is a little bit out of town but we liked that because it's on a really beautiful property and just a short drive to town. Rotorua was one of the places we definitely would love to have to spent more time!

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Review
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
Queenstown (NZ)

Our guide Jennifer was awesome! Loved her information and her love of her country. A great way to more of Queenstown and the surrounding area.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 05, 2025

Hi Shelly and thanks so much for the great review. It was a pleasure to help you plan this trip with your family and I am so thrilled to hear that you loved the accommodation and activities that I suggested.
By the sounds of it we will be seeing you back again some day!
Michelle

Why travelers love kimkim

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