Kimkim Trip Reviews
An unreal, fairy tale trip through Norway - thanks Tricia!!
Norway
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Jul 14 - Jul 25, 2024
We knew that it could be a busy 12 days in... Read more
Thank you so much to you Geoff, Ruth and your family for visiting and taking my advice on the trip! Such a rare and lovely adventure to do the coastal steamer with a road trip, and I'm always grateful when families are willing to go a bit off-beat and explore more than the highlights. You guys were definitely willing to do so - and in an electric vehicle, the true Norwegian way :) I really appreciate your visit and hope you come back someday!
Dalia planned an extraordinary trip for my fa...
Spain
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Jul 11 - Jul 31, 2024
I'm so glad you and your family enjoyed your trip to Spain! It was such a pleasure working with you; you were always open to new experiences, which made planning even more enjoyable. I'm thrilled everything went smoothly and that you enjoyed the balance between guided tours and free time.
Thank you for your kind words—I’d love to help with any future travels!
5 cities /3 countries /2 continents /14 days
Portugal
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Jul 13 - Jul 24, 2024
Dear Cherylanne, thank you so so much for this wonderful review and kind words! Ill forward your feedback to our guides, drivers and hotel staff, as they will be so happy to hear that they have contributed to a wonderful adventure. It has been a real pleasure for me to be a small part of your family trip through three countries and I hope we will keep in touch for your future trips to Europe! All my best, Rita🥰🥰
Second time - also a Charm!
Scotland
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Jul 19 - Jul 31, 2024
Overall the planning and tour were excellent....
Thailand
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Jul 11 - Jul 23, 2024
Dear Giocasta,
Hope you have a great day and thank you for your detailed feedback and for choosing kimkim for your trip. We are delighted to hear that you had an excellent experience with our guides and drivers, and it is our great pleasure to do something for your husband's birthday.
We apologize for the issues with the hotels in Bangkok and Ho Chi Minh City and will take your feedback into consideration for future bookings.
We are so delighted that you have so many wonderful memories from your time in Southeast Asia. Thank you again for your kind words.
Best regards,
Kelly
We had several guides, all English speaking, ...
Japan
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Jul 16 - Jul 25, 2024
Dear Emily,
Hope you have a great day.Thank you for sharing your enjoyable experience with us. It sounds like you had a great time with the guides and enjoyed the hotel amenities.The food tour in Osaka sounds especially exciting. We're glad to hear that you had a positive experience with the staff and facilities at Sakura Terrace. We hope to welcome you back again in the future.
Best regards from Asia,
Sandy
We fell in love with Vietnam!
Vietnam
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Jul 15 - Jul 25, 2024
Dear Jason,
Thank you for sharing your delightful experience! I'm thrilled to hear that you have fallen in love with our country, and it's wonderful to know that you are already thinking about returning to Vietnam soon.
Your happiness and satisfaction are my top priorities. It makes my work more meaningful and fulfilling. I wish your family all the best and send warm wishes for your adorable baby.
Vietnam and I look forward to welcoming your family back in the near future!
Warmest regards from Vietnam,
Doris
We LOVED Norway and we loved everything Mar s...
Norway
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Jul 13 - Jul 20, 2024
Dear Robyn,
Thank you so much for your fantastic feedback and kind words! I’m absolutely thrilled to hear that you had such a wonderful time :)
We’d love to welcome you back soon, and I’d be delighted to help plan your next Norwegian adventure!
It was a real pleasure working with you!
P.S. Thanks for sharing your memories with us!
Wishing you all the best,
Mar
Ireland driving trip
Ireland
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Jun 30 - Jul 7, 2024
The hotels, car rental and planned activities were great. On the other hand, we received a very long document before our trip that just listed *all* of the options of things to do at each place - there was no priority or added information about timing, booking in advance, or attempts to tailor recommendations to our preferences. This document was generally not useful and we ended up having to use a travel book to figure out what to do in each place.
Hi Jennifer
Thank you for taking your time to give us some feedback on your trip.
We are glad to hear you enjoyed most elements of your trip.
I am sorry to hear you were not happy with your route note document. I will certainly pass this information along to our team that deals with the route notes, this is certainly the first time we have heard concerns regarding them but we are always looking at way to improve things so we will definitely take your feedback on board.
Kind Regards
Dean
Overall pleased with Brazil trip booked with KimKim
Brazil
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Jul 21 - Jul 28, 2024
Brian, thank you very much for your review. I'm delighted that your family enjoyed their trip.
As for the transfers in Rio de Janeiro and São Paulo, we have a person who waits for the passengers and takes them to the car so that our clients walk less with their bags. The airports in Rio de Janeiro and São Paulo are huge and the parking lots are very far from the arrivals, which is why we've chosen to do it this way to make it more comfortable for our clients.
Once again, thank you very much for your trust.
All the best to you and your family.
Bruno
Super fun London trip made easy!!
England
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Jul 19 - Jul 24, 2024
The itinerary she created for us was perfect, well-balanced with activities and time for relaxing. She made all the reservations, tickets etc in advance which made the trip seem seamless.
We ran into difficulty with a 2 hour flight delay on arrival at Heathrow. I... Read more
We loved Japan!
Japan
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Jul 2 - Jul 16, 2024
Shona was great at all times! We loved Japan! Yumi and ayumi, our first 2 guides were amazing. Yuki was very nice and gentle. Jun was a little disappointing, he seemed always in a hurry (most of the times walking way ahead of us and not looking back to see if we were keeping up, even having 2 kids with us) and was not enthusiastic about the history or places we visited. We found that guides that have their own kids are much friendlier to our kids and make the tours so much better and more interesting and enjoyable.
Dear Gabriela,
Hope you have a great day.Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an unforgettable experience in Japan and enjoyed the hospitality of Yumi and Ayumi.We apologize for any unhappiness you may have experienced with Jun and appreciate your understanding. Your comments are valuable to us as we strive to provide the best possible experience for all of our travelers. We hope to have the opportunity to welcome you back to Japan in the future again.
Wish you and your family happy all the time.
Best regards from Asia,
Shona
Super fun Norway trip made easy!
Norway
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Jul 21 - Jul 29, 2024
Mathia made our trip planning easy - a well planned trip across Norway with nice accommodations and helpful tips along the way. He gave us all the necessary details and checked in daily. When we had some minor issues, he replied super quickly and helped us sort it out. We especially liked the Flåm railway/bike excursion and enjoyed our stay in Oslo at the beautiful Amerikalinjen hotel.
Dear Betsy,
Thank you very much for your kind review. I am happy to hear your trip to Norway was above your expectations. Thanks for letting me know that I have been helpful with the assistance and recommendations needed during the entire journey.
I wish you and your beautiful family all the best. :)
Mathia
Trip to Arequipa and Cusco
Peru
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Jul 20 - Jul 28, 2024
Hello J.M.
Thanks again for trusting us with your trip to Peru. I know Maya, and especially Julito had a great time showing you their hometown. Hopefully, if you come back to our country to explore further let us know. We might have the chance to meet next time.
We wish you and Luis Eduardo the best on your future journeys!
Best regards from Peru 🇵🇪
DO NOT USE KIM KIM
Greece
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Jun 5 - Jun 11, 2024
Thank you for taking the time to share your detailed feedback. I’m sorry that the experience did not meet your expectations, and I’d like to address the concerns you’ve raised, point by point.
1. Hotel Costs and Room Sizes: The total cost of your trip included a full travel package covering hotels, private transfers, guided tours, and 24/7 support. The hotel choices were based on availability and your preferences, with each destination offering different types of accommodations.... Read more
Arranging the guide was very easy. Maslinka w...
Croatia
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Jul 25 - Jul 29, 2024
Arranging the guide was very easy. Maslinka was one of the best guides I've had - and I've been to over 70 countries. She's very knowledgeable about the local areas we visited, as well as the overall macroeconomic topics dominating Croatia. Would highly recommend her.
Hi Julie,
thank you for a nice review of our guide Maslinka. She is the best guide in our team.
Hope to stay in touch with you.
Best
Bruno
Outstanding trip to Slovenia & Croatia (& Monteng, filled with adventure, fun, and plenty of gelato!
Croatia
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Jul 2 - Jul 23, 2024
Antonia was fantastic working with us to build the right itinerary, with plenty of fun activities, down time, and wonderful accommodations. As well, we had several calls ahead of the trip wherein she provided numerous recommendations for things to do, as well as tips for navigating about the countries we were visiting. Throughout the trip, the kimkim team checked-in every day to ensure all was well, and that we had whatever... Read more
Hi Court,
Thank you for your kind words! It was a privilege working with you and thank you for trusting us and Kimkim with your family’s vacation. Sara and I are happy to hear your family had a great time and hope we will get a chance to work together again!
We wish you all the best and many new adventures in the future!
Antonia
Great discovery of North part of Argentina
Argentina
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Jul 20 - Jul 30, 2024
Both guides ( Iguazu + Salta) were very knowledgeable, kind and could speak good English.
Camila was always responding very quickly to all my enquiries.
A fantastic family trip !
Many thanks Read more
Thank you for your kind words, Claire! It was a pleasure for me to help you with this trip through Argentina.
We look forward to welcoming you back anytime to enjoy more corners of our beautiful country!
Best wishes and have a wonderful week.
Camila
One of our favorite trips to date! ⭐️⭐️⭐️⭐️⭐️
Italy
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Jul 20 - Jul 30, 2024
Ciao Lindsey,
Thank you so much for your wonderful review! I’m delighted to hear that you loved your trip to Italy and found my assistance helpful and informative. I’m also glad you enjoyed the hotels and tours. I will be sure to pass on your positive feedback to the guides.
I look forward to helping you and your family explore more of Italy in the future. Wishing you all the best! 🙂
Greetings from Italy,
Fabio
Amazing Norway from South to North
Norway
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Jul 11 - Jul 23, 2024
Hi Sherry!
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your trip and had a great experience with our guides in Bergen, and Tromsø. It was a pleasure to work with you, and we appreciate your insights.
Warm regards,
Ethel