Kimkim Trip Reviews

4.8
Based on 14,302 ratings
Read 14,302 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Incredible trip all-around
Namibia | Jul 10 - Jul 24, 2024

G
Graham C.
Hong Kong SAR China | Reviewed on Jul 31, 2024
Incredible trip all-around. The attention to detail throughout our adventure was simply amazing. Friendly interactions every step of the trip, from the kimkim representative who planned our trip, to the local tour operator who organised the detailed logistics, to the staff at each of the hotels and activities we had planned. The entire trip went unbelievably smoothly without any missteps, and when we contacted the kimkim representative requesting a small change to our itinerary the response... Read more

Incredible trip all-around. The attention to detail throughout our adventure was simply amazing. Friendly interactions every step of the trip, from the kimkim representative who planned our trip, to the local tour operator who organised the detailed logistics, to the staff at each of the hotels and activities we had planned. The entire trip went unbelievably smoothly without any missteps, and when we contacted the kimkim representative requesting a small change to our itinerary the response was immediate and well executed. Importantly, we had told the kimkim representative that we were avid wildlife and landscape photographers, and she certainly didn't disappoint by organising a fabulous selection of sightseeing activities throughout our trip, including safaris, 4x4 excursions, and stunning wildlife encounters. Driving ourselves in a 4x4 adventure throughout Namibia has given us some memories that will last a lifetime !

Hotel Reviews
Dead Valley Lodge

Incredible lodges overlooking a vast desert with spectacular wildlife wandering by.

Authenticity & Character
Location
Staff
The staff were fun, friendly and helpful.
Cleanliness & Comfort
Mokuti Etosha Lodge
Etosha National Park

Thoroughly modern hotel with incredible facilities. Wished we could have stayed here a few more days to soak up the ambience.

Authenticity & Character
Location
Right beside Etosha National Park so great for wildlife adventures.
Staff
Cleanliness & Comfort
Brandberg White Lady Lodge
Uis
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Windhoek Luxury Suites
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay View Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okonjima Plains Camp
Otjiwarongo

Very large room with excellent furnishings and great bedside view of wildlife.

Authenticity & Character
Location
Staff
Every staff member was very helpful and friendly, especially on the safari when we went looking for leopards. They also seem very dedicated to the conservation of large cats in Africa.
Cleanliness & Comfort
Kalahari Anib Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gocheganas Nature Reserve

We contacted the hotel for an early check-in for one of our rooms and they happily complied.

Authenticity & Character
Location
Staff
Staff would pro-actively come over and let us know about nearby wildlife and birds.
Cleanliness & Comfort
Quiver Inn Guesthouse
Keetmanshoop
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Namibia!
Welcome to Namibia!
Namibia
Quality of Experience
Guides, Drivers and Staff
Transport
Delivery of your rental car
Delivery of your rental car
Windhoek
Quality of Experience
Guides, Drivers and Staff
Sossusvlei Tour
Sossusvlei Tour
Sossusvlei
Quality of Experience
Guides, Drivers and Staff
Transport
Walvis Bay & Sandwich Harbour  4x4 excursion - Morning Tour
Walvis Bay & Sandwich Harbour 4x4 excursion - Morning Tour
Namibia
Quality of Experience
Guides, Drivers and Staff
Transport
4x4 Huab River Excursion
4x4 Huab River Excursion
Namibia
Quality of Experience
Guides, Drivers and Staff
Transport
Self-drive safari in Etosha National Park
Self-drive safari in Etosha National Park
Etosha National Park
Quality of Experience
Leopard Conservation Drive
Leopard Conservation Drive
Namibia
Quality of Experience
Guides, Drivers and Staff
Our guide was knowledgeable, passionate and friendly !
Transport
Meet & Greet in Windhoek
Meet & Greet in Windhoek
Windhoek

Very friendly local guide, thanks !

Quality of Experience
Guides, Drivers and Staff
Afternoon Game Drive at Mokuti
Afternoon Game Drive at Mokuti
Namibia
Quality of Experience
Guides, Drivers and Staff
Wanted to give 6 stars. We told our guide that we wanted to see rhinos and lions during the daytime, and she actually managed it ! Also told her that we wanted to see several species of birds (rollers and hornbills) and she knew exactly where to go.
Transport
Welcome to GocheGanas
Welcome to GocheGanas
Windhoek
Quality of Experience
Guides, Drivers and Staff
All the staff went out of their way to make us feel welcome and comfortable.
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jul 31, 2024

Hi Graham, so glad you guys had a great trip and that everything went well. And hank you so much for the fantastic review and compliments, we really appreciate it :-)

Truly amazing, wonderful, unique and special trip
Colombia | Jun 24 - Jul 2, 2024

Clare
Clare T.
Menlo Park, CA | Reviewed on Jul 31, 2024
I absolutely loved my trip to Colombia this past June/July. I had the good fortune to have Michael as my trip planner. He did such a fantastic job listening to what I wanted to see and focus on while still staying within my budget. We went through several iterations of plans and ideas, and he was just patient and thoughtful and full of suggestions and recommendations. In the end I had just the perfect trip planned, and I got to see so many wonderful places. Another highlight of my trip was my... Read more

I absolutely loved my trip to Colombia this past June/July. I had the good fortune to have Michael as my trip planner. He did such a fantastic job listening to what I wanted to see and focus on while still staying within my budget. We went through several iterations of plans and ideas, and he was just patient and thoughtful and full of suggestions and recommendations. In the end I had just the perfect trip planned, and I got to see so many wonderful places. Another highlight of my trip was my guide, Camila, who has to be one of the most special, smart, caring, generous guides and people I've had the pleasure to meet. She went out of her way to explain things to me and show me things and encourage me to try things. She was always putting me first. Her English was excellent and she even let me practice my Spanish a bit. I had such an amazing trip that I am already committed to going back next summer, and hopefully Michael can work his magic and come up with another wonderful journey and Camila will be available to guide me. I loved all the hotels and special places Michael found for me. I did have some questions during my trip, and both Camila and Michael were immediately responsive and tried to fix and improve things to make sure I had the best trip ever...which I did. I could not be more grateful to both of them...and to my amazing driver, Wilson, as well! He was such a conscientious driver and friendly and outgoing and I hope he is free next summer as well as I can't way to go back and explore more of this beautiful country.

Hotel Reviews
Hotel Dann Monasterio
Popayan

Great hotel! After more than a week of staying in some random and small places, it felt like luxury to find a clean hotel with wifi (everywhere!) and hot water in the shower! It was very clean and the customer service was impeccable. I think I was nearly the only tourist there, but everyone attended to me and helped me. I am especially grateful to Nathalie who was working in the kitchen. I walked down and gave her my dinner order, and she went above and beyond to make it special and deliver it to me. She was so kind and sweet...totally made my stay. Would stay there again in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Maco
San Agustin

This was my very favorite place to stay during my 9 day visit to Colombia. Granted, I think I stayed in the best room they had! But it was really remarkable and unique. The staff was very helpful, the breakfast was delicious, and the room I had was unbelievable. Probably the best place I have ever stayed. I agree with other comments about the barking dogs...they really need to do something about that! (Not chain them up at night??) But I still loved it and would stay there again in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
POSADA TURISTICA DANTAYACO

What a lovely place! I was enchanted. So unique and special. Everyone there was so helpful and kind. Quiet and so cute! Lots os monkeys and you can hear the river nearby. I was the only tourist there but the staff was super friendly and helpful. Delicious food. It was really unique and I'd stay there again in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel De La Opera
Bogotá

Really lovely hotel. I had a great stay here. The staff was super helpful, the breakfast was very tasty, and everything was more than I could have asked for. There was hot water in the showers and free wifi! Comfortable bed and quiet. I did get there early so could not check into my room but they watched my bag until the room was ready. I saw some other comments about the staff not speaking English and I just disagree. We are guests in their country and if you can't take the time to learn some basic Spanish then at least know you can use Google translate to communicate with them. I do not think the onus should be on the staff; it is on us as guests to be good visitors. I know rudimentary Spanish and I think they appreciated my attempt to be understood. The hotel is really well located and would totally stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalet Guamuez

This place is very cute and spacious. Each room has great views and some rooms have fireplaces. The breakfast was delicious and the staff was super friendly. I personally had problems as I found the rooms very cold (there is no central heat...just space heaters) but my guide swooped in to help me resolve this. Also, the wifi in the rooms is again not totally reliable, but the staff there did their best to help me solve this. There are not too many places to stay in this particular area, and it was very pretty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Majestic Coffee Hotel And Restaurant

This was a very cute place to stay, and I have to stay that I had the best meal EVER at this particular place...for $6! :) The lady who runs it should be running a Michelin restaurant. The rooms are very simple but clean. Note there is no Wifi in any of the rooms, despite what their website says. Still..there are not a lot of options if you want to see Tierradentro, so I think this was totally the best option. It was very pretty and charming, and the lady and her family there were super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Town of San Agustín
Explore the Town of San Agustín
San Agustín

Camila gave me a personal tour of the city, and it was really fun and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion in Tierradentro Archaeolgical Park
Excursion in Tierradentro Archaeolgical Park
Tierradentro

Loved my trip to the park. Learned a lot and the site was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of the "Fin del Mundo"
Visit of the "Fin del Mundo"
Mocoa

Loved my hike to fin del mundo! It was much longer and more difficult than I first thought, but I am glad I did it. So beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Indigenous Market in Silvia
Indigenous Market in Silvia
Colombia

Really interesting visit to this market!

Quality of Experience
Guides, Drivers and Staff
Transport
Bogotá Walking Tour
Bogotá Walking Tour
Bogotá

I loved my walking tour! I had a fantastic guide. Wish it were longer, but it was my first day after a long flight, and I was exhausted. Still, my guide was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Bus-Tour to Zipaquirá Salt Cathedral
Bus-Tour to Zipaquirá Salt Cathedral
Colombia

Loved seeing this cathedral! Totally unique. Worth a visit. My guide was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to the Sanctuary of Las Lajas
Visit to the Sanctuary of Las Lajas
Colombia

Visiting Las Lajas was one of the highlights of my trip. Brought me to tears...it was so pretty.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the La Cocha Lagoon
Visit the La Cocha Lagoon
La Cocha

Loved my boat trip on the lagoon. It was cold and windy, but so pretty!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Tour on a Local Farm
Coffee Tour on a Local Farm
San Agustín

Loved my trip to the coffee farm! I learned a lot and the coffee was very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 31, 2024
Dear Clare,
Thank you so much for your detailed and heartfelt review of your trip to Colombia. It means a lot to hear such positive feedback, and I’m glad you had such a wonderful experience.
Meeting you in person during your travels was truly a highlight for me. It’s always special to connect with our travelers, and I’m delighted that everything, from the itinerary to the accommodations, met your expectations. I’m also pleased to hear that Camila and Wilson contributed significantly to your...
Read more

Dear Clare,
Thank you so much for your detailed and heartfelt review of your trip to Colombia. It means a lot to hear such positive feedback, and I’m glad you had such a wonderful experience.
Meeting you in person during your travels was truly a highlight for me. It’s always special to connect with our travelers, and I’m delighted that everything, from the itinerary to the accommodations, met your expectations. I’m also pleased to hear that Camila and Wilson contributed significantly to your journey; they are indeed exceptional at what they do.

I’m excited to start planning your next trip for next summer. We will make sure it’s another unforgettable experience, full of new adventures and discoveries. I’ll coordinate with Camila and Wilson to see if they can join us again.

Thank you once again for your kind words, and I look forward to working with you on another memorable journey!

Best regards,
Michael & The Chaska Tours Team

Regarding Kim Kim - I didn’t set up the trip,...
Nepal | Jul 8 - Jul 15, 2024

J
Jack S.
Ashburn, VA | Reviewed on Jul 30, 2024
Regarding Kim Kim - I didn’t set up the trip, a friend did, but from my interaction it was a good user experience. The trek planned by Sangita and team was amazing and there are a number of things to highlight. First off, the trip itself; my friends and I still can’t get over the amazing scenery. Even at the height of the rainy season, the misty mountains were beautiful and the harsh rain was entirely overnight so the hiking was never too wet. The amazing nature and the incredible... Read more

Regarding Kim Kim - I didn’t set up the trip, a friend did, but from my interaction it was a good user experience.

The trek planned by Sangita and team was amazing and there are a number of things to highlight.

First off, the trip itself; my friends and I still can’t get over the amazing scenery. Even at the height of the rainy season, the misty mountains were beautiful and the harsh rain was entirely overnight so the hiking was never too wet. The amazing nature and the incredible peaks of Annapurna surrounding you are dreamlike.

Our guide, Mitra, was a total boss. He was well experienced, knew the routes and the land well, took incredible care of us, and made the trip easy and memorable.

Sangita arranged everything for us seamlessly and made the whole trip easy with drivers and tickets all prepared. She even got us set up with this great cooking class where we learned to prepare Dal Bhat at her office. She’s incredibly kind, professional but also very social, warm and easy to get along with. (Sangita we miss you)

If anyone is looking for the perfect trek and all the support you could need for an amazing trip in Nepal, this is the team to use.

Hotel Review
Aabas Pokhara
Pokhara

Hotel was well located, had all the amenities we needed, and made the stay very comfortable. Very clean. The staff were incredibly warm, and I became convinced people in Nepal are generally so kind and welcoming

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Jul 31, 2024

Dear Jack,

Thank you for the wonderful trip review. I am so glad to know you and your friends had amazing travel experience with our team. Cannot wait to welcome you back to our country Nepal for your next adventure .

Best Regards
Sangita

Great Service for a Complex Trip
Australia | Jul 13 - Jul 27, 2024

Herbert
Herbert S.
San Jose, CA | Reviewed on Jul 30, 2024
Amazing 5-star service for a complicated and ever-changing itinerary. My wife and I have traveled throughout our 50-year+ marriage on all continents, and this was the best service ever. All of the suggested tours were exactly what we wanted, and the ample free time allowed for shopping and local experiences. Highlights of the trip were Blue Mountain tour and going to the opera in Sydney, evening barbecue and astronomy talk at Ayers Rock, and at Cairns, Kuranda tour, Sunlovers reef... Read more

Amazing 5-star service for a complicated and ever-changing itinerary. My wife and I have traveled throughout our 50-year+ marriage on all continents, and this was the best service ever. All of the suggested tours were exactly what we wanted, and the ample free time allowed for shopping and local experiences. Highlights of the trip were Blue Mountain tour and going to the opera in Sydney, evening barbecue and astronomy talk at Ayers Rock, and at Cairns, Kuranda tour, Sunlovers reef experience, Bayleaf Balinese restaurant, walks by moonlight on the Esplanade, best pub food ever at Paronella Park. Thank you for making our family trip the experience of a lifetime!

A few notes for future reference:

(1) The Harbour Rocks hotel in Sydney was ideally located for our activities, but the three-story venue had no elevator, and our rooms were on the third floor which presented a challenge for the elderly in our group.
(2) The Crystalbrook Flynn in Cairns was similarly a good location, and we loved the breakfast included, but unfortunately, we had an incident with bugs (roaches) in our bathroom which was never addressed. The room service was a little off at times, but addressed promptly when we notified staff.
(3) The Daintree tour was good, but we spent a long time on the bus picking up and returning passengers to their various hotels in Cairns and Port Arthur. If we had to do it again, we would opt for a private tour just for our family.
(4) The several cancellations of the local tours which required rescheduling was a little unnerving (we realize not kimkim's fault). We really did want to do those tours after they were presented and did not want to cancel them entirely. This resulted in stacking the tours together on a single day. This pretty much worked out except for the Sunrise and Sundown tours to Ayers Rock on the same day, which were originally scheduled on different days. Even the kids complained about that one. The evening tour was one of the highlights of our trip. We probably could have skipped the early morning tour.

Hotel Reviews
Sails In The Desert
Yulara

Top class hotel with great food and shopping.

Location
In the middle of the tourist activity.
Crystalbrook Flynn
Cairns

In great location near Esplanade, great free breakfast included, however insect problem in bathroom was not addressed.

Location
Near Esplanade and all tourist attractions
Staff
Room service was spotty (getting 3 floor mats instead of hand towels), but corrected when asked
Cleanliness & Comfort
Exterminator should be called.
Harbour Rocks Hotel
Sydney

Great location, but no elevator for a 3-story hotel. The stair challenged should secure a room on the first floor.

Location
In the middle of all the tourist activity.
Pullman Sydney Airport

Great hotel close to airport and free breakfast included.

Location
Close to airport
Cleanliness & Comfort
Expected cleanliness for upscale hotel.
Activity Reviews
Cairns Aquarium by Twilight Tour
Cairns Aquarium by Twilight Tour
Australia

Loved this visit with knowledgeable guide.

Quality of Experience
Lots of information about reef life
Guides, Drivers and Staff
Knowledgeable and enthusiastic guide
Sydney Harbor All inclusive Dinner Cruise
Sydney Harbor All inclusive Dinner Cruise
Sydney

Viewing and food was great.

Quality of Experience
overall trip satisfaction
Food
excellent quality
Guides, Drivers and Staff
very friendly and helpful
Transport
harbour views
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Great tour of this area.

Quality of Experience
Flexible options - we really liked shopping in the village
Guides, Drivers and Staff
Driver was flexible for our schedule.
Transport
Plenty of room
Halfday Sydney Private City Tour
Halfday Sydney Private City Tour
Sydney

Great overall view of the city.

Quality of Experience
Guides, Drivers and Staff
Knowledge of the city's history and inciteful remarks
Transport
Plenty of room
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru

Good experience, but early morning with cold and wind. The gorge walk is challenging mainly due to the loose rubble you have to walk over - a barrier to some folks (us). The slope and distance would be no problem with a smoother route.

Uluru (Ayers Rock) Sunset + Outback Barbecue Dinner & Star Talk
Uluru (Ayers Rock) Sunset + Outback Barbecue Dinner & Star Talk
Uluru

One of the highlights of our entire Australia trip.

Quality of Experience
Close up views and extended narratives about Ayers Rock. Note to staff at barbecue: you need more than two heaters for this time of year.
Food
Many choices and plenty.
Guides, Drivers and Staff
Very friendly and helpful staff
Transport
Rides in and out worked fine.
Classic Kuranda
Classic Kuranda
Cairns

One of the highlights of our trip

Quality of Experience
Liked all the animals and different activities
Guides, Drivers and Staff
staff at site were knowledgeable and helpful
Transport
variety of transport modes added interest to the tour
Sunlover Reef Cruises Cairns Great Barrier Reef Experience  (departs Cairns)
Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)
Australia

If you are in Cairns, you have to actually go to the reef. Liked all the various activities you could do from the pontoon.

Quality of Experience
Being up close and personal with the Reef
Guides, Drivers and Staff
Were helpful at all times
Transport
Not just a transport, but food and drink available
Free Day in Cairns
Free Day in Cairns
Cairns

Shopped around tourist area, visited Armour Museum, Cairns Museum, Rusty's Markets, had amazing dinner at Bay Leaf Balinese restaurant, moonlight walk on Esplanade

Quality of Experience
Loved all the shops and eating venues
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

Liked all the various activities on this tour but spent a lot of time on the bus picking up and letting off passengers.

Quality of Experience
We liked all the activities, especially the river tour looking for crocs
Food
Lunch had only three choices, chicken choice was not good
Guides, Drivers and Staff
all the staff professional and helpful
Transport
too much time on bus
Afternoon & Evening Tour of Paronella Park (departing Cairns)
Afternoon & Evening Tour of Paronella Park (departing Cairns)
Australia

Very interesting story of Paronella Park - glad we did it.

Quality of Experience
Loved the story of the founders of the park.
Guides, Drivers and Staff
Our driver, Man, was great and made the experience more enjoyable
Transport
Driver was knowledgeable and communicated well
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 30, 2024
Hi Ray Thank you so much for taking the time to share your detailed and thoughtful review. I am thrilled to hear that your family had such a memorable experience during your trip, and I am honored to have been a part of it. It’s incredibly gratifying to know that even after traveling extensively over your 50+ years of marriage, my service stood out as the best you've ever experienced. I am also delighted that the tours I suggested were precisely what you were looking for and that you... Read more

Hi Ray

Thank you so much for taking the time to share your detailed and thoughtful review. I am thrilled to hear that your family had such a memorable experience during your trip, and I am honored to have been a part of it. It’s incredibly gratifying to know that even after traveling extensively over your 50+ years of marriage, my service stood out as the best you've ever experienced.

I am also delighted that the tours I suggested were precisely what you were looking for and that you enjoyed the balance of structured activities and free time. It sounds like the Blue Mountain tour, Sydney Opera visit, Ayers Rock barbecue and astronomy talk, and the various experiences in Cairns were truly unforgettable highlights.

I also appreciate your constructive feedback
Harbour Rocks Hotel in Sydney: I apologize for the inconvenience caused by the lack of an elevator. We'll ensure to highlight accessibility features more prominently in our future recommendations.

Crystalbrook Flynn in Cairns: We are deeply sorry to hear about the bugs and inconsistency in room service. This is certainly not the standard they strive for, and I will address these concerns with the hotel management to prevent future occurrences.

I understand how frustrating the rescheduling of tours can be, especially when it disrupts the original itinerary. Thank you for your understanding and for acknowledging that this was not something we had control over

Thank you once again for your kind words and feedback. It was a pleasure to help plan your trip

Warm regards,
Vicky

Leo did an amazing job with planning our trip...
California | Jul 17 - Jul 23, 2024

Kimberly
Kimberly B.
Manhattan, NY | Reviewed on Jul 30, 2024

Leo did an amazing job with planning our trip. Paul our trolly wine tour guide was awesome (and so was his music play list). He was very knowledgable about the info in the Sonoma area. Our trip to Napa had a remarkable wine tour with Tessa Bowen at Platypus tours, she took us to 3 small wineries, which were awesome and we purchased wine from 2 of the 3 places.

Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Jul 30, 2024

Hi Kim,

Thank you for your review and I'm glad you had a wonderful time in San Francisco and wine country! Thank you for working with me and I look forward to arranging another great vacation for you in the future!

Anniversary trip through Vietnam
Vietnam | Jul 12 - Jul 20, 2024

M
Mark M.
Chicago, IL | Reviewed on Jul 30, 2024

Kim Kim set us up with a wonderful 20th wedding anniversary trip through Vietnam. We didn’t have a luxury of time, only eight nights available, but they helped us make the most of our trip through the country. Five star accommodations, smooth transfers, thoughtful and enjoyable activities, enough time to relax. Ashley, our agent, was super friendly and responsive to our questions and requests throughout. Thanks to her and the team. Highly recommended.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 30, 2024

Dear Mark,

I'm so happy to hear your nice words. I would like to express my sincere thanks to you all for giving us a chance to serve you in exploring Vietnam. I am very impressed by your generous and warm welcome even though you are a guest of the country. I do appreciate it and thanks for all your support during your stay.

It's my honor to be a part of your 20th wedding anniversary. I hope you had an unforgettable time together.

Goodbye from Vietnam and see you on the future trip soon!

Kind regards,
Ashley

Great experience thanks to Kim Kim's organizatio!!!
England | Jul 16 - Jul 26, 2024

Karen
Karen C.
Panama | Reviewed on Jul 30, 2024
Our trip to England and Scotland was incredible thanks to Kat's wise recommendations and perfect organization! The 24/7 support and quick responses provide a lot of peace of mind and confidence. Read more

Our trip to England and Scotland was incredible thanks to Kat's wise recommendations and perfect organization! The 24/7 support and quick responses provide a lot of peace of mind and confidence.

Hotel Reviews
Hotel Du Vin York
York

A hotel with the warmth of home and unbeatable attention, a gem to discover in York.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Halyard Liverpool, Vignette Collection, an IHG Hotel
Liverpool

very good location, excellent facilities, very comfortable rooms, beautiful decoration and

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jul 30, 2024

Hi Karen,

Thank you immensely for your lovely message. It was a true joy to organize your trip, and knowing that you cherished every moment warms my heart. Your feedback has truly made my day.

Wishing you a wonderful summer and sending you my heartfelt best wishes.

Warmest regards,
Kat

use KimKim for travel in Vietnam!
Vietnam | Jul 26 - Jul 29, 2024

L
louis m.
Los Angeles, CA | Reviewed on Jul 30, 2024
I normally do all my own travel planning. However, when I had a chance to go to Vietnam for a long weekend, on short notice, I did not have enough time to think, plan and book. Thus, very leerily I went to the internet and found KimKim. The reviews seemed good, so I gave it a shot. 1. My contact Huyen was very responsive, all the time. I changed my plans a few times, and she was supportive and reacted quickly.
2. My Vietnam guide, Hien, was in Hanoi was also very good. ...
Read more

I normally do all my own travel planning. However, when I had a chance to go to Vietnam for a long weekend, on short notice, I did not have enough time to think, plan and book. Thus, very leerily I went to the internet and found KimKim. The reviews seemed good, so I gave it a shot.

1. My contact Huyen was very responsive, all the time. I changed my plans a few times, and she was supportive and reacted quickly.
2. My Vietnam guide, Hien, was in Hanoi was also very good. Knowledgeable. Happy personality. By the way, the streets in Hanoi are the craziest I have every seen.
3. Ninh Binh drive and day was on time and very interesting.
4. Ha Long bay cruise was on a very nice ship. Very clean, good size being maybe 20 rooms, so not crazy crowded. Food was very good, especially the last day brunch.

I would recommend KimKim and Huyen to everyone.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Jul 30, 2024

Dear Louis,
Thank you very much for taking the time to share your honest feedback about your recent Vietnam tour experience with us. I am delighted to hear that you enjoyed your trip. We hope to welcome you back soon to explore more of Vietnam in the near future.
Best regards,
Huyen Nghiem (Ms)

An absolutely fantastic tour service. Not onl...
Malaysia | Jul 19 - Jul 29, 2024

Mark
Mark F.
the Netherlands | Reviewed on Jul 30, 2024
An absolutely fantastic tour service. Not only were they available to answer any questions 24 hours a day, more importantly they really cared about our enjoying our trip. I highly recommend them. All our local guides and drivers were terrific! Read more

An absolutely fantastic tour service. Not only were they available to answer any questions 24 hours a day, more importantly they really cared about our enjoying our trip. I highly recommend them. All our local guides and drivers were terrific!

Hotel Reviews
Sukau Greenview Lodge
Kinabatangan River

I stayed at the Sukau Greenview Lodge in Sandakan for three nights. While the accommodations were okay, given that it’s in the jungle, I wasn't expecting high-level amenities. They were great about some things, like the air conditioning which was terrific, but not so good about others, such as only accepting cash. I had no Malaysian ringgit and wanted to buy an ice cream but couldn't because they didn't accept credit cards. The staff at the desk weren't very helpful, but the guides were excellent.

Pangkor Laut Resort
Lumut

I chose this hotel as it was recommended by a friend, and it didn't disappoint!

Activity Review
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan

I visited the Sepilok Rehabilitation Centre in Sandakan, and while the center itself was nice and the guides and staff were terrific, it felt a bit too much like a zoo for my taste. I personally enjoyed the part of the trip where we were in the wild more, especially at the Greenview Bed and Breakfast in the Borneo jungle. The nature in the area was absolutely stunning and exactly what I traveled for.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Aug 05, 2024

Dear Mark & Andrew,
Thank you so much for your wonderful feedback!

It’s great to know that our team’s dedication to ensuring you had an enjoyable trip made a difference. We’ll be sure to pass along your kind words to our local guides and drivers—they’ll be delighted to hear your praise. Your recommendation means a lot to us, and we look forward to the opportunity to serve you again in the future!

Safe travels,
Faida from Malaysia

Awesome Tour of Antigua & El Paredón
Guatemala | Jul 20 - Jul 27, 2024

A
Arlene S.
New Rochelle, NY | Reviewed on Jul 30, 2024
Esteban our tour guide for the week was not only professional, engaging, and knowledgeable, but also very attentive to all our needs. Our group included 4 middle aged adults, a young adult and an older teenager, with various activity levels. Esteban accommodated all our individual needs/interests with ease, so that we all had a marvelous time.
We also went on several different tours, such as the walking tour of Antigua with Street Food, Altamira, chicken bus tour of the surrounding...
Read more

Esteban our tour guide for the week was not only professional, engaging, and knowledgeable, but also very attentive to all our needs. Our group included 4 middle aged adults, a young adult and an older teenager, with various activity levels. Esteban accommodated all our individual needs/interests with ease, so that we all had a marvelous time.
We also went on several different tours, such as the walking tour of Antigua with Street Food, Altamira, chicken bus tour of the surrounding villages, Pacaya volcano, and a trip to El Paredón on the Pacific coast. Would definitely go back to Guatemala as there’s so much more to see & experience!

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Aug 21, 2024
My beautiful Arlene, We are ery honored and grateful to have met you, we truly believe in making life's moments extraordinary and our goal has always been to exceed travel expectations, so we feel very happy to know that we were able to commit our mission by sharing and inspiring the love we feel for Guatemala our hometown as well for the rest of the destinations we operate. This is exactly what we all want in our team like Esteban, for all our travel friends to discover the true... Read more

My beautiful Arlene,

We are ery honored and grateful to have met you, we truly believe in making life's moments extraordinary and our goal has always been to exceed travel expectations, so we feel very happy to know that we were able to commit our mission by sharing and inspiring the love we feel for Guatemala our hometown as well for the rest of the destinations we operate.

This is exactly what we all want in our team like Esteban, for all our travel friends to discover the true cultural wonders and beauty that sorrounds us, going outdoor to discover ourselves inside, becoming a huge community.

Friends like you who find purpose for traveling while also volunteering is gold to us! Generating such a positive impact. Thank you for what you do, we value you for who you are and what you do.

Amazing Costa Rica Adventure!
Costa Rica | Jul 20 - Jul 27, 2024

Brook
Brook W.
San Jose, CA | Reviewed on Jul 30, 2024
My trip to Costa Rica with my two sons (10 and 12 years old) was magical! Every place we stayed (recommended by Holden at Serendipity Adventures) was perfect for us and we enjoyed every activity they planned for us. We saw so many animals, connected over fun adventures and enjoyed amazing views and food. I can't recommend the Serendipity Adventures team (Holden, Nancy and Wilman) enough! Read more

My trip to Costa Rica with my two sons (10 and 12 years old) was magical! Every place we stayed (recommended by Holden at Serendipity Adventures) was perfect for us and we enjoyed every activity they planned for us. We saw so many animals, connected over fun adventures and enjoyed amazing views and food. I can't recommend the Serendipity Adventures team (Holden, Nancy and Wilman) enough!

Hotel Reviews
Hotel Ficus
Monteverde Costa Rica

This hotel is located on a ridge with wonderful views of Monteverde. Our room was spacious and comfortable with panoramic views and the hotel is in walking distance of the main town center (although down a little hill).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tulemar Resort
Manuel Antonio

We loved our bungalow (number 121) at Tulemar. We had our own balcony with views of the jungle and the Pacific ocean and lots of wildlife. I told our travel planner (Holden at Serendipity Adventures) that I wanted to see wildlife from our room and he found us the best room in the whole resort (in my opinion). Our balcony was on the feeding route of different monkey troops and so every day between 3 and 4 pm monkeys would climb trees right next to our balcony. One day 10 squirrel monkeys even climbed onto the balcony right next to us and wrestled and played with each other while we looked on! It was truly magical! We had our own concierge (Miguel) who was available via WhatsApp to answer questions and book reservations for us. Since the phone in our room wasn't working he also called shuttles for us and placed room service orders for us. He was extremely responsive. The service was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Our guide was enthusiastic and so knowledgeable. He was able to help both the 77-year-old avid photographer and the 10-year-old boy in our group spot, photograph and learn interesting facts about the flora and fauna in the park. We saw everything from grasshoppers and spiders to rare coatimundis, sloths and howler monkeys.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This tour was fun and educational. We all enjoyed learning the details of how chocolate is made (and the history of how it became the sweet we know today) and about how sugar cane is turned into sugar (and sugar cane juice, which we all got to drink). The last part of the tour covered coffee (at which point my youngest got a little antsy) but it too was interesting without being too lengthy and didactic.

Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Our guide was great and found a family of coatimundis for us to observe. Watching the mothers and babies climb trees and walk across the path right in front of us was a highlight of this hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

We had a wonderful time and the staff was so helpful and accommodating. When my youngest froze on top of the ziplining platform and refused to continue (even though his older brother had already gone and was fine), they helped me get back to the base lodge with him and gave us a refund, radioed ahead so the staff could tell my older son what happened and help him continue on the course, and showed us where to wait at the end of the course for my older son to arrive. My older son said the ziplining was beautiful and exhilarating. We all enjoyed the views from the hanging bridges, the beautiful butterflies and the sloth sanctuary. Seeing sloths up close was really amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Savegre Whitewater Rafting
Savegre Whitewater Rafting
Costa Rica

We had a wonderful time! The river was exciting but not too scary and the views from the raft were amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding through the Jungle from Manuel Antonio
Horseback Riding through the Jungle from Manuel Antonio
Manuel Antonio

The ride through the rainforest was beautiful and so fun. It poured rain on us, but because it was so hot, it was actually really refreshing. The horses were well-trained and gentle and they matched the people well to the horses.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 30, 2024

Brook, I'm so happy to hear that your family's trip was a success! 💟 It sounds like you made memories for everyone to treasure! ✨️
I'm sorry to hear that you had rain but I know what you mean about it being refreshing on a hot day!
I'm extra happy to hear about the monkeys at Tulemar! I know that's something you were really hoping for 🐵🐒🐵
Thank you enormously,
Holden Ketchum
Serendipity Adventures

Flawless execution on a well-planned, unforgettable trip
Italy | Jul 3 - Jul 16, 2024

Sarah
Sarah S.
Rosemont, CA | Reviewed on Jul 30, 2024
From our first interaction with KimKim and Tasos, our experience has been excellent. As promised it was an unforgettable family trip to Italy! Trip Planning: Tasos was responsive to all of our input and accommodated all of our requests regarding locations and activities. He and his team planned a custom itinerary that included fun, meaningful tours, plenty of down-time and free time for exploration. He and his team provided relevant, well-researched recommendations for neighborhoods,... Read more

From our first interaction with KimKim and Tasos, our experience has been excellent. As promised it was an unforgettable family trip to Italy!

Trip Planning: Tasos was responsive to all of our input and accommodated all of our requests regarding locations and activities. He and his team planned a custom itinerary that included fun, meaningful tours, plenty of down-time and free time for exploration. He and his team provided relevant, well-researched recommendations for neighborhoods, activities and restaurants for days that were left unstructured.

Execution: Every transfer, meeting point, travel day was fully planned and went off without a hitch! We've never before travelled in this way and to say it eliminated the major stress associated with traveling would be an understatement.

Tours: Our trip included private, pre-planned tours on the Island of Ischia, the Colosseum, the Vatican and St. Peter's Basilica, through the Tuscan countryside to a saffron farm/private lunch, on e-bikes from Castello di Brolio in Chianti to Piazza del Campo in Siena, and through St. Mark’s Basilica and the Doge’s Palace. Most tours were arranged by LivItaly and every single tour guide enhanced the experience immensely. Not only were they knowledgeable about the history and points of interest, they were an absolute pleasure to be with. Each one focused on what interested our group the most and tailored the experience to us. Each guide was magnificent. Thank you to Francesca, Francisco, Mattia, Pam, Ricardo and Sabrina. Bravo!

Accommodations: All of the accommodations were perfectly planned based on our needs and met our expectations. Tasos was even able to make some last-minute changes for us without issue.

Transfers: It may seem a small detail, but it is worth noting that all transfers were excellent. Drivers were prompt, pleasant and ... good drivers (especially where traffic rules are merely suggestions in many places!). Bravo to ICarelimo!

KimKim: The website was easy to use and provided all the information and links we needed. One suggestion would be separate the trip details from the trip cost so details can be shared with others separately (without cost).

We greatly appreciate all of the planning and meticulous attention to detail that Tasos and his team did to make our trip smooth and unforgettable. We cannot wait to get back on the road again. THANK YOU

Local specialist: Tasos Mylonas

Pura Vida!
Costa Rica | Jul 21 - Jul 26, 2024

Cynthia
Cynthia D.
La Mirada, CA | Reviewed on Jul 29, 2024
Not knowing much about Central America, Costa Rica wasn't on our list. However, we heard so much from people who visited CR and loved it so it was worth the consideration. Now, we can say we loved CR as well and our trip focused on the rainforest of Manuel Antonio and its nearby beaches was the perfect itinerary that allowed us to limit our time on the road to just the 3 hours to and from SJO. All and all, a great trip...and perfect weather and less crowds despite the wet season. Read more

Not knowing much about Central America, Costa Rica wasn't on our list. However, we heard so much from people who visited CR and loved it so it was worth the consideration. Now, we can say we loved CR as well and our trip focused on the rainforest of Manuel Antonio and its nearby beaches was the perfect itinerary that allowed us to limit our time on the road to just the 3 hours to and from SJO. All and all, a great trip...and perfect weather and less crowds despite the wet season.

Activity Reviews
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

This was a fun excursion to learn about the unique mangrove ecosystem. It was cool where the mangrove then opens up to the ocean. A great learning experience for the kids. Unfortunately, we didnt see much wildlife but that's just nature for you.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Savegre Whitewater Rafting
Savegre Whitewater Rafting
Manuel Antonio

First time rafting for the entire family and was rightfully nervous. The rapids were Class II and III and the guides on each raft were in complete control that all of us felt safe. Again, it is the wet season which made the water level perfect for rafting! The ride up to the launch area was bumpy and the truck got stuck in the mud that the guides all worked together to resolve. We saw some wildlife on our way up and the scenery was beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Best to hire a guide when you visit MA National Park. They have the ability to spot animals that camouflaged so well with the environment and they have equipment to zoom in. We were able to see a couple of sloths! It's not really a hike as the first half of the park has a deck walkway. The park leads to the beach and then we went back on the trial that is mostly dirt and small rocks.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

KimKim is great. I really appreciate Rita's help and patience ...
Italy | Jun 20 - Jun 29, 2024

Marcus
Marcus M.
Dallas, TX | Reviewed on Jul 29, 2024
I really appreciate Rita's help and patience while working with us. She gave us accurate information and made great suggestions for the types of activities that would make our trip to Italy a great success. Rita helped us stay within our budget while still giving us memorable private tours and much-needed transportation. If I am planning another trip to Italy, or to another country, I will definitely use KimKim to help create the best itinerary for us. Read more

I really appreciate Rita's help and patience while working with us. She gave us accurate information and made great suggestions for the types of activities that would make our trip to Italy a great success. Rita helped us stay within our budget while still giving us memorable private tours and much-needed transportation. If I am planning another trip to Italy, or to another country, I will definitely use KimKim to help create the best itinerary for us.

Hotel Reviews
H10 Palazzo Galla
Rome

Beautiful hotel. Great staff too. It's located just a few blocks from the Colosseum. The breakfasts were delicious. The room was very clean. And, the view from the roof was tremendous. I recommend this hotel for anyone wanting to spend a romantic vacation in Rome with their significant other.

Authenticity & Character
I fit in with the surrounding city.
Location
Located near the Colosseum and Roman Square.
Staff
Very helpful and friendly staff. They were great. They made sure we had transportation when we needed it.
Cleanliness & Comfort
The rooms were clean, and the bed was very comfortable.
Kraft Hotel Florence
Florence

Beautiful hotel. Great staff too. It's located just a few blocks from the Arno river. The room was perfect. It had a balcony with a view of the surrounding neighborhood. The breakfast buffet was great. And, the view from the rooftop dining area was tremendous. I recommend this hotel for anyone wanting to spend a romantic vacation in Florence with their significant other.

Authenticity & Character
The architecture and layout of the hotel matched the surrounding area. It had a modern Florentine exterior with timeless style and decor.
Location
Close to the river. Great rooftop view of the city. Very close to the historic locations of central Florence, as well as the train station.
Staff
The staff was great. They made sure we had everything we needed.
Cleanliness & Comfort
Everything was clean - From the exterior to the interior. The beds also very comfortable.
Hotel Dei Dragomanni
Venice

Beautiful hotel. Great staff too. We had easy access to some of the best areas in Venice. The breakfasts were delicious. The room was very clean. I recommend this hotel for anyone wanting to spend a romantic vacation in Venice with their significant other.

Authenticity & Character
It's in the heart of Venice with an unassuming entrance that fits with the historical architecture and feel. Perfect.
Location
It's located very close to a private dock. It was very easy to get to our pickup location for our private water taxis.
Staff
The staff was helpful and accommodating. They were always available too, no matter what time of day (or night).
Cleanliness & Comfort
The rooms were clean and comfortable. The common areas were clean as well.
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Aug 01, 2024

Dear Marcus, thank you so much for your kind words, I'm happy you had a great time in Italy!! It has been a real pleasure working with you and being a small part of your memorable trip🥹
Hopefully, we will keep in touch for your future adventure to Europe! All my best, Rita🥰

First of all, our local specialist was Nadia ...
South Africa | Jun 2 - Jun 20, 2024

Tom
Tom B.
Kennewick, WA | Reviewed on Jul 29, 2024
First of all, our local specialist was Nadia Kahn, not "Lucy". For some unexplained and bewildering (to us) reason, Nadia was let go from the local provider, Salty Travel, just before our arrival in South Africa. We would have loved to interact with her during our vacation (both for support and to share the experience) but she was, by that time, out of the picture as far as Kimkim and Salty Travel were concerned. Fortunately, we have maintained contact with Nadia, independent of Kimkim and... Read more

First of all, our local specialist was Nadia Kahn, not "Lucy". For some unexplained and bewildering (to us) reason, Nadia was let go from the local provider, Salty Travel, just before our arrival in South Africa. We would have loved to interact with her during our vacation (both for support and to share the experience) but she was, by that time, out of the picture as far as Kimkim and Salty Travel were concerned. Fortunately, we have maintained contact with Nadia, independent of Kimkim and Salty Travel. It's only fair (in our opinion, at least) that she was able to share with our experience after the incredible job she did (and amount of time she spent) planning our vacation. She took a personal interest in finding the best options for us and filling in all the details. She seemed truly excited for us and for what she had "cooked up" for us. We were not disappointed. The trip was spectacular.

We spent the first few days in Cape Town. Although the weather was less than ideal (rainy and drizzly most of the time), we had a good stay. The dinner at the Gold Restaurant (highly recommended; it's SO much more than "just a dinner") and the full-day tour of Cape Peninsula were the highlights. The tour guides from Capey Tours were all out sick but they had a back-up, Michele Bakker (Just Mich, a private concierge), to fill in. She was delightful. A real plus was that it was just her and the two of us for all three day-tours (City Tour, Cape Winelands, and the Peninsula). The continuity of having just one guide for all three tours (and the friendship we developed) made a big difference.

Victoria Falls was spectacular, of course. We highly recommend the walking tour as well as the short (but expensive) helicopter ride. Two very different perspectives. Our lodging (the Palm River Hotel) was all we could ask for. Our top-floor "room" was half outside (covered, but open with a river view) and half inside. Being on the top floor, we also had cathedral ceilings, adding further to the opulence. We saw monkeys and warthogs from our room. The Zambezi Sunset cruise was great. The boat we were on had very few people (a plus) and the catering was top-notch (complementary drinks and substantial snacks). We got our first experience viewing African wildlife (including elephants and crocodiles) on this evening cruise. While we were in Victoria Falls, we also attended the Dusty Roads Dinner Experience (do it, it's great!) and the Wild Horizons Elephant Encounter. For the elephants, we were the first excursion of the day (6:30 am) and we had the whole staff to ourselves (only us and the driver in the Land Rover, plus the 10 or so elephant handlers). The walk with and the feeding of the elephants was magical. They are such magnificent animals. Standing next to them, feeling them, and giving them treats -- it doesn't get much better than this. There are other outfits that provide a similar experience, but I can't think of a way that Wild Horizons could have done a better job. This was definitely one of the (if not the) highlight of our whole vacation.

The rest of our trip was spent at three different safari "camps" (with one layover day in Johannesburg). But they were all so very different and all so very special in their own ways. The first was a couple nights on the Chobe River on a small four cabin houseboat. We could see wildlife in the water and on the shore from the houseboat but we also went out on smaller excursion boats to explore further. The staff on the Chobe Princess III houseboat was superb and the included meals were first class. The second was a safari tent camp (Kadizora Camp in the Okavango Delta). Yes, we did stay in a tent, but my-oh-my was it luxurious (no heat or A/C but still luxurious -- it got cold at night, but they provided the necessary means to stay warm). The common areas (bar/lounge, "living room", and dining area were all open-air, but covered. There was also a very nice communal fire pit and pool area. Most evenings we had dinner out under the stars. It was spectacular (the ambiance AND the food!). There were two game drives each day and they lived up to our expectations... and then some! Our driver and guide, Mr. Sparks, was great. Yes, we saw all the expected big animals, small ones, so many birds, and more. After spending two nights in Johannesburg, we ventured on to Lion Sands Game Reserve near Kruger National Park. The Lion Sands River Lodge was a true resort nestled in the wooded savannah. Our room (almost its own "lodge") was elegant, luxurious, and comfortable. We could see the river from our porch/balcony and there were often animals (e.g., antelope) sauntering past only a few feet away. The food was top-tier restaurant quality and the dining experience was, like the room, elegant and luxurious. Here there were also two game drives each day - early morning (starting before sunrise) and late afternoon (ending after sunset). This provided for spectacular lighting for viewing the wildlife (and the sunrises and sunsets). On the last full day our guides (Raymond and Amu) took just us on an hour-long bush walk which was special (no additional charge). They showed us some of their customs growing up in the bush. Since we were on foot, this wasn't intended to be a big-animal viewing experience, but we did see a whole group (a bloat) of hippos out of the water near the river shore. It was mesmerizing!

For the safari camps, we would recommend three nights (at least). Two nights would mean just one full day which just isn't quite enough. With three nights you'll get as many as six game drives (with maybe a bush walk thrown in!) which we found to be ample and sufficient.

All in all a fantastic vacation. We can't speak to the caliber of our local agency (Salty Travel) since the agent we worked most closely with (over months and months) is no longer with the company (for us, she was fantastic, and the logistics of the trip proceeded without a hitch, thanks to her planning). Salty Travel did provide an alternative contact who helped us with a few things (via WhatsApp) during the trip.

Kimkim provides an excellent platform for planning the vacation... conversing (in an on-line chat format) with the local agent to explore possibilities and fine tune the itinerary to your particular liking. The agent typically provides a "candidate" itinerary based on your basic desires, means, and objectives and then you both work together, as needed, to make it the vacation you're looking for. The local agent takes care of all the bookings (except international travel to and from your destination) and Kimkim does the billing, usually in two or three payments. Usually (at least for the four Kimkim vacations we've taken), breakfasts, tours, lodging, transfers, special pre-planned points-of-interest, and all other travel (getting from place to place) is all taken care of and included in the Kimkim payment.

Hotel Reviews
Dock House Boutique Hotel

Very small hotel (maybe five rooms), but our room was large, modern, and gorgeously furnished. The hotel is very close to the Victoria & Alfred Waterfront. The adjacent (and larger) sister hotel has the full service staff and a full bar and restaurant, but the Dock House has a small dining room (adjacent to our room) where they served breakfast (supported by the main restaurant) several of the days we were there. It was almost like having our own private dining room. The staff was VERY friendly, helpful, and accomodating. One of us came down will an illness that needed medical attention and they were so helpful in arranging for a "house call" by a local doctor (who arrived in less than 30 minutes!). We can't thank them enough for the help they provided.

Authenticity & Character
The building itself has its own history. The rooms are very modern with every convenience you would expect.
Location
Close to the waterfront, but still very quiet.
Staff
As noted above. Very helpful and friendly. Our waiter at Dock House dining room seemed to take a special liking to us (but maybe he is like this for everyone) and really showed his concern when one of us was feeling ill. The whole staff was exceptional in helping us get medical attention.
Cleanliness & Comfort
The room was emaculate and the evening turndown was very elegantly done.
Chobe Princess
Botswana

We were lodged on a 4-cabin houseboat for a two-night cruise on the Chobe River. Our cabin was in the front of the boat and had the only outside balcony (of the four cabins) which was on the front of the boat. The common areas (dining and lounge) were upstairs. The meals (all-inclusive) were terrific. The staff was always friendly and helpful. The cruise provided wildlife viewing from the houseboat as well as more "up close and personal" small boat excursions once or twice a day. When the wildlife was on the shore and we could motor up close in the small boat, we actually did get quite close (elephants and baboons). All in all, a delightful experience. We followed this cruise with a couple safari camps/lodges. This was a nice experience, but given the choice, we think we preferred the safari game drives as the wildlife was more diverse and more up close.

Authenticity & Character
Location
As noted above, this was a unique experience; quite different from an on-land safari camp or lodge.
Staff
Cleanliness & Comfort
Our cabin was rather small (not unusual, I'm sure, for a houseboat), but it did have the balcony which was a treat.
Kadizora Camp
Botswana Gunotsoga, Lobilos

Highly recommended. Your lodging is a tent, most definitely (no heat or A/C), but gorgeous furnishings (easy chairs, dressers, nice rugs, and full bathroom). One whole wall is floor-to-ceiling screens for viewing the savannah (the staff rolls down a canvas wall to cover these screens during evening turn-down. The common areas (bar/lounge, living "room", and dining area) are all outside but under cover. There is also a large fire-pit and a small pool. Very opulent for a "tent" camp, for sure. We loved it.

Authenticity & Character
Seemed to fit right in with the savannah. Hardly visible until you get right up next to it.
Location
Right on the edge of the Okavango Delta. The game drives went far and wide, finding all kinds of animals along the way.
Staff
All very friendly, helpful and accommodating.
Cleanliness & Comfort
The tent was cold at night, but the big bed had a thick comforter and during the evening turn-down they put a heated water bottle (a "bush baby") between the sheets and comforter, which stayed warm all night. So did we. The bathroom was fully-appointed. I like to take hot showers - it water was a little on the cool side for me, but all things considered, it was just fine.
Palm River Hotel
Victoria Falls

Gorgeous location by the Zambezi River. We frequently saw wildlife between the walkway to our room and the river (and from our balcony). The room itself was remarkable -- half outside (but covered) and half inside. The room included a VERY well-stocked wet and snack bar (there was one both inside and outside). And all complementary with the room. We had all breakfasts, one lunch, and a couple dinners at the hotel. All were superb.

Authenticity & Character
The hotel is well suited for the environment it's in. It is modern, but blends in very well with the surroundings.
Location
Right by the river and quite secluded. Some people may prefer lodging that is a bit closer to the village of Victoria Falls, but the Palm River Hotel suited us perfectly.
Staff
Very good. We did have a little trouble exchanging money (no ATM and the front desk did not have much "change" in local currency). They were very helpful in getting us some medical help when we needed it. It was on the morning of our departure and we got everything taken care of (including a couple-hour visit to a local clinic) before our scheduled departure before noon.
Cleanliness & Comfort
The property (both the common areas, the grounds, and our room) were all very well taken care of. We have no recollection whatsoever of anything that was amiss or "ajar".
The Peech Boutique Hotel
Johannesburg

We stayed here two nights during our "layover" in Johannesburg. This is a very pleasant, secure, hotel. The room we had was large, clean, modern, and very neat. No complaints whatsoever. The breakfast buffet provided LOTS of cold options and hot options could be ordered off the menu. We had two dinners at the hotel. The first was excellent (the chef came out and we acknowledged his fine work). Unfortunately the second dinner was a bit disappointing -- the meat entree was not a good cut and was not cooked the way we had asked for it. To their credit they did offer to redo it or remove it from the bill (we declined both offers).

Authenticity & Character
The main building appears to be a repurposed estate, which is quite charming. The reception area is very "home" like with sofas and chairs, a fireplace, bookcases, and the adjoining dining room. The buildings with the guest rooms are much more modern. The grounds are very beautiful -- like a manicured garden. There is also a very nice pool (although we did not use it). The hotel has it's own restaurant (where we ate our meals); it's really more of a dining room catering to the hotel guests. But adjacent to the hotel (in the same building) is the very upscale Basalt Restaurant (both use the same kitchen). The first night we were not aware of there being two restaurants and ate in the "dining room" (which was just fine). I had seen pictures of the Basalt Restaurant and was surprised that was not what this area (where we did eat) looked liked. Then we found out about there being the second restaurant. Unfortunately, our second day was a Sunday and the Basalt Restaurant was closed. (I wouldn't be surprised if a table needs to be booked well in advance anyway.) The Basalt Restaurant recently won the "Best Hotel Restaurant in South Africa" for 2024 (https://thepeech.co.za/haute-grandeur-award/).
Location
Very quiet and seemingly secure location. There is a park nearby and a small shopping area (including several restaurants) a block or two away. The vibrant Melrose Arch District is about a 15-20 minute walk away. Otherwise the area is quite residential.
Staff
Like virtually every lodging we encountered in southern Africa, everyone was very friendly and helpful.
Cleanliness & Comfort
See comments above. Absolutely nothing negative to say about the guest room, the grounds and the main building.
Lion Sands River Lodge
Skukuza

Beautiful property with separate buildings for various functions: reception (open air), restaurant (inside seating and outside seating on the HUGE patio overlooking the Sabe River), lounge and bar, gift shop, spa, exercise gym, and of course the individual rooms (each almost their own lodge, although some are adjoining for larger parties). Nothing is over one story high, so it is well hidden in the forest. The various buildings are connected by boardwalks. Just beautiful. We can see why Lion Sands was recently (July 2024) rated as one of the top 100 hotels (#73) in the entire world by T&L Magazine. (https://www.travelandleisure.com/wba-2024-hotels-world-8661177)

Authenticity & Character
Blends in so well with the surroundings.
Location
The common areas overlook the river. Our room (like all of them, I think) overlook the river as well, each with their own balcony to enjoy the scenery... including animals such as various types of antelope that we often saw sauntering by. For a while there was a crocodile sunbathing down at the river shore (a safe distance away) and during one dinner a hippopotamus was spotted maybe 50 yards away from the dining patio.
Staff
We had one lady who was in charge of servicing our room during our whole stay and we had one butler who was assigned to wait on us at all meals. These were both nice touches. Our game drive leader (Raymond) and our spotter (Amu) were delightful, so knowlegable, and so skilled at finding the animals (again, we had the same staff along for all our game drives and for our two-on-two bush walk).
Cleanliness & Comfort
See comments above. Everything about the property was superb.
Activity Reviews
Private Transfer O.R Tambo Intl Airport to Hotel
Private Transfer O.R Tambo Intl Airport to Hotel
Johannesburg

We had a little mix-up with the transfer from the airport to our hotel in Johannesburg. Our flight from Maun was rescheduled (same times, but on a different carrier). Our travel agent (Salty Travel) was aware of this (and, in fact, notified us of this change) but failed to notify the driver that was picking us up at the airport. So... the driver thought the flight was cancelled or something and didn't know how to find us. We communicated via WhatsApp with our contact at Salty Travel and got it sorted out (they apologized for not informing the driver of the change). We hung out in the arrivals lounge until our driver found us. In all, it wasn't much more than a half hour delay. The drive from the airport to the hotel was uneventful. Johannesburg was really socked in with smog in the late afternoon during this drive. Our driver told us this was not unusual with a lot of wood and coal burning for heat. (We did not take any pictures of our arrival in Johannesburg or the of the drive to the Peech Boutique Hotel in Melrose.)

Quality of Experience
Better communication between our travel agent (Salty Travel) and the driver for our transfer to the hotel.
Guides, Drivers and Staff
The driver did his job. He wasn't too conversational, but the Johannesburg traffic needed his attention.
Transport
The van itself was fine -- comfortable and spacious.
Cape Town City Tour & Table Mountain
Cape Town City Tour & Table Mountain
Cape Town

It was a rainy day in Cape Town so our tour was not all it could be. Our tour guide, Michele Bakker (Just Mich), made the best of the crummy conditions. We did a short driving tour of the downtown area, visited the Diamond Works, The Company's Garden (it was a nice walk, in spite of the drizzle), Green Market Square, and the Bo-Kaap District (including the delightful Art du Cap Gallery). The tour was supposed to include the arial cable car ride up to the summit of Table Mountain, but it was closed due to weather (and remained closed for the next couple days). The weather did finally clear enough on our last full day in Cape Town for the summit to open and we dashed up. It was spectacular. Don't miss it, if the weather permits. One activity in Cape Town that was booked for us by Nadia (included in our Kimkim package) was dinner at the Gold Restaurant (transfers from and to the hotel included) for this evening of the first full day in Cape Town. Since there isn't a place to review this activity separately, I'll say something about it here. Bottom line... don't miss this experience (if you can get in). They have one seating per night and seat several hundred guests (and, apparently, are usually sell out well ahead of the date). It's an evening of music, dance, drinks, and (of course) food. The evening starts with a lesson in playing the drum (each guest arrives at their table with a drum sitting in their chair). This was so much fun! Hearing several hundred drums in unison (well, sort of) was incredible. There was a huge fixed tasting menu with dishes served over the course of an hour or two, intermixed with more music, dancing, and skits. They even offer complementary face painting (my wife took them up on the offer). The evening ended with some audience participation dancing on the stage. A really fun and unique experience. If you're in Cape Town, don't miss it!

Quality of Experience
The weather. The dinner at Gold Restaurant (not part of the city tour) was, indeed, amazing.
Guides, Drivers and Staff
Very friendly, very knowledgeable.
Transport
Comfortable van. Well-planned transfers were included for to and from the Gold Restaurant.
Full Day Cape Peninsula Tour (Private)
Full Day Cape Peninsula Tour (Private)
Cape Town

The day started with a doctor visit at the hotel ("insisted" by the staff as well as our tour guide, Michele Bakker). Good advice. The doctor arrived within 45 minutes of the front desk calling in. She diagnosed my wife's condition (sinusitis) and provided medication on the spot, as well as prescriptions that we picked up later in the day (in Simon's Town before returning to Cape Town). This is neither here nor there with respect to today's tour, but it does speak well of the hotel staff and our tour guide. Both were sincerely concerned about my wife's illness. She started feeling significantly better after taking the provided medication. Now... the tour. Spectacular! Leaving Cape Town, the weather was still marginal (and stayed that way all day in Cape Town, apparently) but as soon as we got around Table Mountain and were heading south, the weather improved dramatically and we had very nice weather for the tour. There was a localized downpour as we were leaving the cape (heading for Simon's Town), but it was short lived. Dramatic scenery is the name of the game for today -- Hout Bay, Chapman's Peak Drive (wow, just wow!), Witsand Bay, Smitswinkel Bay, the Cape of Good Hope and Cape Point (and its lighthouses), and Boulders Beach (African penguins). -- this is NOT an exhaustive list. We saw lots of wildlife along the way... elands, ostriches, dassies, penguins, and many other birds. The day was topped of with a great dinner (included in the tour!) at Saveur Restaurant in the scenic seaside town of Simon's Town. All in all, a splendid, splendid day. If you're visiting Cape Town, don't miss a drive down to Cape Point. Our private tour with Michele Bakker was the perfect way (from our perspective) to experience the wonderful scenery.

Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls

On the evening of our arrival in Victoria Falls, we took a very pleasant couple-hour boat ride on the Zambezi River. To call it a "cruise" may be a bit of a stretch and being on the "Signature Deck" may be a bit misleading (there was only one deck). This was a smaller craft (just the one deck) -- which was nicer, I think, than the multi-deck boats we saw on the river. The boat was not crowded at all -- maybe ten travelers which made for a really pleasant, quiet, and laid-back experience. The staff on board were very attentive and helpful. We were served snacks, small bite appetizers (lots of different options -- all adding up to a full meal), and drinks (including alcoholic ones and some specialty mixed drinks). All were included in the base cost of the cruise (which, in turn, was included in the Kimkim package price). The craft was furnished very nicely with tables and comfortable chairs as well as nice potted plants to give a nice ambiance to the whole experience. Although the dock was really quite close (easy walking distance) to our hotel, transfers were provided. Probably a good thing, considering the wildlife we saw around the hotel. As sunset approached, we saw lots of wildlife including elephants, crocodiles, and hippos. The sun setting "into" the Zambezi River was gorgeous.

Quality of Experience
Not crowded. Delicious food and drinks (included). And, of course, the scenery and wildlife.
Guides, Drivers and Staff
Very friendly, attentive and helpful. The food and drinks were not "buffet style" -- we were served at our table. A nice bar/café with a nice view and attentive staff!
Transport
Even though our hotel was close to the boat dock, transfers (to and from the boat ride) were included and proceeded without a hitch.
 Lunch at Look out Cafe
Lunch at Look out Cafe
Victoria Falls

After our morning tour of the falls, Wild Horizons delivered us to the Lookout Cafe (and back to our hotel afterwards). Having a reservation (this lunch was included in our Kimkim package), gave us a table right at the railing overlooking the Zambezi River gorges. The restaurant wasn't crowded, but a group that was with us on the tour of the falls came to eat here without a reservation -- they were seated a ways back from the railing. The views were great and the lunch was delicious. The waitstaff was very attentive and very friendly.

Quality of Experience
Great view, casual, not crowded, and great food. The bees were a bit pesty, but the staff had a solution (see below)!
Guides, Drivers and Staff
Our waitress at the restaurant was very friendly and helpful. She even provided us with an improvised bee repellant (the bees were a bit of a nuisance) -- smoldering coffee grounds. It worked great.
Transport
Wild Horizons provided timely transport from the morning tour of the falls to the restaurant and then back to our hotel afterwards (all included in the Kimkim package). It's hard to call it "amazing", but there was absolutely nothing to criticize.
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls

NOTE: Our elephant encounter was with the Wild Horizons "Elephant Encounter", NOT "Through the Eye of an Elephant" -- apparently a competing, similar experience offered in Victoria Falls. This experience may have been the highlight of our entire vacation in Southern Africa -- it's a tough call, but it was right up there! We started early in the morning (a 6:30 am pick-up at the hotel) and were driven out to the Wild Horizons reserve. They have a small lodge there where we had morning tea, coffee, juice and snacks while we completed some paperwork and orientation. We were the only guests on this encounter (the first of the day) and we did not see any others until we returned to the lodge. Our guide (who was SUPERB!) loaded us up in the Land Rover and took us out to find the elephants. Along the way we saw other wildlife, including impalas and giraffes. When we got to the elephants (probably 7 or 8 of them) we were greeted by their handlers - a team of 10 men who stay with the elephants all day. We spent the next hour or so out of the Range Rover amongst the elephants while they rummaged for food (including knocking down a tree!). We were able to get as close as we wanted, touch them, and talk to them. Magical. We followed them (in and amongst them) on foot through the bush to a feeding spot where we gave them some treats (similar to rabbit food) -- either by tossing it directly into their mouths (they were obviously used to this routine) -- the "trunk up" method -- or by dumping it into their nostrils at the end of their trunk -- the "trunk down" method. So much fun. When the treats were gone, the elephants moved on (with their handlers). We followed them for a ways in the Land Rover before heading back to the lodge where we enjoyed a delicious and very generous breakfast with our guide (all included). After checking out their gift shop (yes, we made a few purchases), we were transported back to our hotel. What a special and unforgettable experience!

Quality of Experience
Perfect. We had the whole crew - guide, handlers, and elephants to ourselves. The early morning light made for some very nice photographs!
Guides, Drivers and Staff
Our guide -- I sure wish I could remember his name -- was so friendly and knowledgeable, not just about the elephants, but about the other wildlife (including the birds) found in the reserve. He is one the lead guides (or maybe "the" lead guide) for the Sanctuary. We had a very nice breakfast with him after the encounter.
Transport
The transfers to the venue and back to the hotel (included in the booking and also operated by Wild Horizons) went without a hitch.
Arrival Day aboard the Chobe Princess
Arrival Day aboard the Chobe Princess
Botswana

This was mostly a travel day - getting from Victoria Falls to the Chobe Princess houseboat (for a two night stay). It involved an uneventful approximately one-hour drive from our hotel in Vic Falls, across the border into Botswana (where we switched to a new van and a new driver), then to Kasane Immigration (for entry into Botswana). We then took a small motorized craft on the Chobe River past the Chobe Princess houseboats (three of them) to the Namibia shore to go through Namibia immigration (the houseboats, although on the river, officially reside in Namibia). We then took the small motorized craft back to our houseboat. It was kind of a laborious process with lots of moving parts, but went pretty much without a hitch. Fortunately all these connections and transfers were included in the Kimkim bookings and our local agent, Nadia Kahn, arranged everything expertly. Once on the Chobe Princess III houseboat, we were shown to our cabin (a very nice and spacious room... for a houseboat) with its own balcony off the front of the boat (none of the other three cabins had balconies). The rest of the day included a wildlife viewing boat ride (on a small skiff) and a nice dinner on the houseboat. The upper level of the houseboat is a very pleasant common area -- dining area and lounge inside and a sundeck outside. For the meals, we all ate together at one table -- there were seven guests total. It was a nice communal experience with some very pleasant fellow travelers.

Quality of Experience
The trip from Victoria Falls, although a bit cumbersome with the van switches and skiff rides across the river and to our houseboat, went without a hitch. Everyone (drivers, border officials, immigration officers, and attendants at the boat docks) were all professional and/or friendly and hassle-free. Unlike the entry into Zimbabwe, there were no visa fees required.
Food
We arrived at the houseboat at about 2 pm and had a nice lunch on board followed by a game-viewing skiff ride and then a delicious dinner afterwards. The meals throughout the stay were based on a fixed menu (maybe with a couple options) served by the staff at the single guests' dining table. They were adaptable to dietary restrictions, but this is probably something they need to know about ahead of time (we didn't have any such restrictions). Everything was delicious and eating with our fellow guests at the same table was a fun experience.
Guides, Drivers and Staff
Everyone was friendly and did their jobs competently.
Transport
The transport to the Botswana border (about an hour in duration) was provided by Wild Horizons. Then another driver took us in his van to Kasane Immigration. Then, the Chobe Princess staff took us in a little skiff across the Chobe River to Namibia Immigration and then to the houseboat. All was orchestrated very well. We didn't have to arrange anything "on the fly." They were expecting us each step of the way.
On Safari
On Safari
South Africa

NOT APPLICABLE. Our itinerary did not include a visit to Kruger National Park proper, although the Lion Sands Game Reserve (where we did spend two partial and two full days), that I have reviewed separately, is nearby.

Depart Africa with a lifetime of Memories
Depart Africa with a lifetime of Memories
South Africa

Our departure from Lion Sands River Lodge, flight from Skukuza AIrport to Johannesburg, and evening departure for London (all in one day) went very smoothly. We had to arrange our international flights (Johannesburg to London to Seattle to Pasco, WA) ourselves but these meshed seamlessly with the connections that Nadia Kahn set up for us as components of our Kimkim itinerary. We can't thank Nadia Kahn (formerly with Salty Travel) enough for the flawless itinerary she set up for us. We had lots of back and forths to fine-tune this itinerary and we settled on what turned out to be a home run. Why Nadia is no longer employed by Salty Travel is beyond me. We wish her well in her future endeavors and hope she lands a job that values her skills as much as we do.

Quality of Experience
Lion Sands River Lodge provided a timely transfer to the Skukuza Airport. We even saw more wildlife on the way to the airport!
Guides, Drivers and Staff
The lodge staff was very helpful in getting us loaded and ready to go.
Transport
Our ride back to the airport was almost a mini-game-drive by itself.
Full Day Boutique Winelands Tour
Full Day Boutique Winelands Tour
South Africa

The weather today continued to be poor (rainy and drizzly) and one of us was feeling under the weather (diagnosed as sinusitis the next day -- and treated) so today was a bit of struggle. We tried to make the most of it. Our wonderful guide did what she could to make the best of it. We visited two wineries: Waterford Estate Winery and Oldenburg Vineyards. The grounds for both these wineries were gorgeous (even in the rain!). The staff conducting the tastings were very friendly and knowledgeable. We did buy one dessert wine (and accompanying chocolate) at Waterford Estate Winery and we were really impressed with the tasting presentation at Oldenburg Vineyards (wonderful crackers, olives, and cheese). We visited Boschendal Wine Estate -- we chose not to participate in a wine tasting, but we did enjoy a very nice lunch in their restaurant. The grounds (especially the produce and herb gardens) were gorgeous. Michele, our guide, made a wise choice and recommended that we forego the final winery (we weren't really feeling up to it) and, instead, visit Babylonstoren Gardens. We spent about an hour or so walking around the exquisitely manicured and diverse gardens. The rain had let up some (although it was still gloomy) so we had a nice walk enjoying the multitude of flora. After Michele returned us to Cape Town, we went down to the waterfront and had a nice fish and chips (gourmet version!) at the Harbour House Restaurant.

Quality of Experience
Under other circumstances (better weather and better health), this could (and probably would) have been a superb experience.
Guides, Drivers and Staff
Our guide, Michele Bakker, chose the wineries we visited (we did not have our own "agenda") -- and the ones we ended up not visiting -- and we couldn't have asked for better choices. (Of course, we don't know anything about the wineries we didn't visit, but the ones she did pick were splendid.) Michele, our guide for yesterday (City Tour), today, and tomorrow (Cape Peninsula Tour), was well-informed, very conversational, and friendly. We really enjoyed her company for these three days.
Transport
Michele's van was very comfortable.
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

Spectacular! No wonder these falls are so famous! Our Wild Horizons guide took a small group (5 or 6 of us, I think) along the trail that borders the cliff opposite the falls so we were able to experience it from many different perspectives. Ponchos (provided) provided some protection from the mist, but we still got rather soaked (particularly lower legs and shoes) near the mid-section of the falls (it wasn't rain -- the skies were blue). The amount of mist is very wind dependent. For us, there was one section where we couldn't see the falls at all through the heavy mist. But it was very dramatic to see the fall appear through the mist as the wind let up and then disappear again as the breeze returned. The tour ends (before walking back to the car park) with a nice view of the old bridge that crosses the canyon downstream of the falls from Zimbabwe to Zambia. The guide has some interesting facts and stories about this bridge. The next day we took the helicopter ride over the falls (paid for out of pocket, not included in our Kimkim package). It was expensive, but well worth it! The views were spectacular.

Quality of Experience
It's breathtaking to see the grandeur of the falls so "up close and personal". It's rather emotional seeing (and hearing!) one of the wonders of the world with ones own eyes after reading about it for our whole lives. Any pictures (or videos) you've seen of Victoria Falls just don't do it justice.
Guides, Drivers and Staff
Our guide kept us moving along (to his credit). Nonetheless, the tour ended up taking longer than expected, but it was nice that he did not have to keep to a clock.
Transport
The transfers to the falls and back to the hotel (via our lunch at the Lookout Cafe) went without a hitch.
Dusty Road Dinner Experience
Dusty Road Dinner Experience
Victoria Falls

We highly recommend this dinner experience. There may be nothing like it anywhere else. The venue is buried in a residential area of Victoria Falls (transfers were included with the booking; all part of the Kimkim package). It's partly indoors and outdoors, but all very peculiar (in a good way) and very funky. We started out by getting a tour of the property -- the various sources they use for herbs, spices, drinks, and the food itself. They are all obviously locally-sourced and I am sure authentic goods used by the locals in everyday cooking. They showed us the prep and cooking areas and some of the dwelling on the property (very uniquely decorated!). The furnishing were very distinctive and very fun (for example, one dining table had chairs made from cut up bathtubs). The dinner itself was an extensive "tasting" menu. Some were brought to the table as samplers (we tried everything and found them all very tasty) and for the main dinner we went up to the cooking areas and served ourselves right out of the pots on the stove. Everything was SO good! Even the very distinctive drinks. Okay, maybe the local beer (Utshwala) tasted a bit strange to me (very yeasty), but maybe it is an acquired taste. :)

Quality of Experience
So distinctive! Located in residential Victoria Falls. If you want the real "flavor" of Zimbabwe, this must come really, really close.
Guides, Drivers and Staff
The staff was really good about showing us their "style" -- the ingredients and the preparation as well as showing us around the grounds. They provided very helpful descriptions of the very distinctive foods they served.
Transport
The Kimkim package included transport to the venue and back to the hotel after the dinner -- all without a hitch.
Day 2 On board the Chobe Princess
Day 2 On board the Chobe Princess
South Africa

Today we had a pleasant day aboard the Chobe Princess III houseboat. The excursion for the morning was a trip to visit a local village. My wife and I opted to stay on the houseboat (she was feeling a bit under the weather). We're glad we did... First, a lone elephant was in the river and swam really close to the houseboat seeming to be working on a thorough bath. He/She passed by the houseboat and eventually climbed up on the shore and moseyed along. Second, the other guests who went to visit the village seemed to give it an overall rating of "meh". I went out on the afternoon/sunset game-viewing boat ride on the skiff (not feeling well, my wife stayed back but said she saw lots of interesting wildlife out the big windows in our room). From the skiff, we saw lots of interesting wildlife, too: elephants, warthogs, kudu, hippos, giraffes, baboons and, of course, lots of birds. From the houseboat earlier in the day we spotted a female lion (albeit way off in the distance). Back on the houseboat, the provided meals (breakfast, lunch, and dinner plus drinks) were excellent.

Quality of Experience
Lots of great wildlife from very comfortable accomodations (plus great food!), but from a bit further away than would be ideal.
Food
We really enjoyed all the meals. The kitchen provided very ample portions (with seconds or thirds if requested) and there were nice variations from meal to meal. Getting enough food to eat was definitely not a problem!
Guides, Drivers and Staff
The staff on the Chobe Princess III were professional, helpful and friendly. They didn't offer a lot of "extracurricular" activities (e.g., stories, evening activities, or prolonged discussions with the guests) but we were perfectly okay with the level of interaction.
Transport
Not really applicable here, except that the houseboat itself was very nice, well-kept, clean, and comfortable. The excursion skiff was very adequate -- nothing special, but it didn't need to be. Perhaps offering some snacks on the skiff excursions would be a nice addition.
Kadizora Camp Activities
Kadizora Camp Activities
Okavango Delta

I've covered the wonderful Kadizora Camp in the lodging review. Our activities while at the camp included two game drives each day -- one on the day of our arrival and two on each of the full days were were there, so five in all. We had the option for one more drive the morning of our departure, but we stayed back at the camp to prepare for our late morning departure. The morning drive began before sunrise with tea, coffee and snacks in the dining area before loading up in the Land Rover. We were out looking for wildlife as the sun rose -- beautiful colors and lighting for photographs! The sunrises themselves were gorgeous. It was cold, but the camp provided fleece-lined ponchos. Our driver, Mr. Sparks, was very conversational and knowledgeable. He was really adept at tracking down the animals and was willing to go off road as needed to find them. It was a real adventure! The morning drive lasted until late morning -- almost four hours. Mid-morning we always stopped of a nice coffee, tea, juice and snack break (served off the front of the Land Rover). Midday activities included lunch and free time around the camp. There were options for helicopter rides. A couple of our Land Rover mates did take this flight (we didn't) and really enjoyed it -- they shared some really dramatic aerial photos of the Okavango Delta. The late afternoon wildlife viewing took several forms. The arrival day drive was in the Land Rover (similar to the morning drive). The next afternoon we went out in a small flat-bottom boat and explored some of the marshy areas of the delta. For our third (and final) afternoon activity, we took a ride in a Mokoro canoe (poled by a member of the camp staff). This was very calm and peaceful -- no big wildlife, but lots of birds - very peaceful and serene. All of these included stops at or near sunset where we enjoyed each other's company, watched the sun set, and indulged in some complementary drinks (of our choosing) and snacks. We then returned to the camp. The drives started about 3:30 pm and lasted until after dark. After returning to the camp we had a small break before congregating in the dining area for dinner.

Tour of Jo'burg & Soweto
Tour of Jo'burg & Soweto
South Africa

Our detailed Kimkim itinerary stated: "After breakfast you will be collected from the hostel and shown around the sites of Johannesburg like a local. Start off with a visit to Soweto, South Africa’s biggest Township. Here you will have the opportunity to take some photos at the iconic Orlando Towers and Soccer City, home of the World Cup Final. You then head to a local food market where you can have a light lunch, shop for local arts and crafts and listen to some live music. After lunch, it's time to visit to Constitution Hill, home of our South African Democracy and an integral part of our history. You then end the tour with a walk through the park at Zoo Lake, a pleasant end to the day. " It did also say that the itinerary was flexible and could be changed according to our interests for the day. The Kimkim daily schedule stated "After breakfast, your private guide will pick you up for a half-day tour of Soweto and the Apartheid Museum. Following the tour, you'll enjoy an included lunch." What we actually got was the latter -- mostly Soweto and the Apartheid Museum, but no lunch. The guide took us to see a couple of Nelson Mandela's homes (mansions) that he lived in during his later years (not in Soweto). We just looked at them from the street and he told us a bit about them. He then took us to Soweto and drove us through a more upscale neighborhood -- we saw a bit of the mid-scale and lower-scale neighborhoods from a distance. We then stopped at the Mandela House for a tour. The guide for the house was very congenial and did a nice job explaining the history. Quite emotional. Our guide for the day then took us to the square where they were beginning to set up for the annual Youth Day commemoration of the Soweto Uprising that took place on June 16, 1976. (The day we visited was June 16th.) We then visited the Apartheid Museum where our guide showed us through some of the more significant exhibits. It is a huge museum; one could easily spend a day here. All in all, it was quite depressing and disturbing, but some aspects were rather joyful; for example, where they documented the formal end of apartheid in South Africa. This was the end of the tour; our guide drove us back to the hotel. Lunch was NOT included.

Quality of Experience
Our guide was knowledgeable about the history and a good resource. He lives in Soweto and the history is obviously very important to him. We wish the tour had included a bit of the rest of Johannesburg (besides just the drive from and to the hotel) and a lunch as was "promised."
Guides, Drivers and Staff
Our guide for the day knew his stuff. The young man who gave us the tour of the Mandela House was enthusiastic and friendly -- a very nice fellow.
Transport
Comfortable and roomy.
Activities at Lion Sands Game Reserve
South Africa

I've covered the accomodations at Lion Sands River Lodge in the lodging section of these reviews. Spoiler - wonderful! The game drives (like Kadizora Camp that we visited earlier in this vacation) were two per day; one morning drive starting before sunrise and the second afternoon drive ending after dark. Each lasted for several hours. We had the middle part of the day to relax (have lunch, with options to visit the pool, gym, and/or the on-site spa); of course we had lunch but did not partake in the other activities. Our guides (Raymond as the driver an Amu as the spotter) did a terrific job. We were amazed how they were able to track down a single leopard (from tracks on the road and sounds from birds and other animals and where the sounds were coming from). The terrain is "wooded savannah" with lots of trees, gullies, rocky outcrops, and dry stream beds. This made for some fun Land Cruiser cross-country travel in search of the wildlife. The Lion Sands Game Reserve is adjacent to some other reserves. There were a couple times when we saw some wildlife on one of these adjacent reserves but could not get closer as our guides were not permitted to cross the boundries. Nonetheless there was plenty of wildlife for us to see and to get close to. Plenty! Like Kadizora Camp, we stopped for a mid-drive coffee, tea, juice, and snack break (mixed drinks for the afternoon drive!) that was served off the front of the Land Cruiser (a grate folded down to horizontal to serve as the table). This was always a nice experience. On our last afternoon drive, all the Land Cruisers for the lodge (six, I believe) met in one place for the break -- they had a nice buffet set up on folding tables with lots of appetizers... and, of course, the drinks. On our second full day (we spent 3 nights at the Lion Sands River Lodge, so we had a total of six game drives), we did a bush walk with our guides, Raymond and Amu, right after the morning game drive. It was just the two of us and Raymond and Amu. They drove us out to an area they considered "safe" for walking and we walked through the woods for about an hour. They showed us some of the tricks of the trade that they learned growing up in the bush; e.g., making a toothbrush from a plant stalk, playing a spitting game (like we do with watermelon seeds) with... uh... dried pellets of animal dung (I don't remember the animal), making fiber-fill from shredded leaves, etc. On the way back to the Land Cruiser we stopped to see a group (crash) of rhinos (including a couple babies!) out of the water (we had seen them on the earlier game drive, but then they were all in the water). It was a fun and very "personal" experience.

Quality of Experience
Wonderful drives through the bush in search of wildlife and, boy, did we see lots. Yes, there were some "dry" spells but, all in all, the experience most definitely exceeded our expectations.
Guides, Drivers and Staff
Raymond and Amu were first-rate. Their tracking skills were on full display. Raymond was the "lead" -- his English is very good and his knowledge of the wildlife was superb (e.g., my wife asked about lots of birds and he knew them all!). Amu's English wasn't quite so fluent, but we could communicate okay when needed. We met for each game drive (both morning and afternoon) in the lounge adjacent to the lodge's bar for coffee, tea or juice and snacks before heading to the Land Cruiser. Before departing for our afternoon drive, we could make requests for special drinks for the sunset drink and snack break on the drive. Raymond would make sure he had the necessary liquors (or whatever) and other ingredients along to fulfill our requests. A really nice touch.
Transport
Our Land Cruiser was in very good condition, ran well, and was clean. They provided blankets for the cold mornings and even a hot water (rubber) bottle to put in our lap until things warmed up after sunrise.
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Aug 16, 2024
Dear Tom, Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your trip was spectacular and that you enjoyed the personalized service and seamless planning. Your kind words about the excursions and accommodations, such as the Palm River Hotel and the experiences with local wildlife, truly mean a lot to us. We appreciate your understanding and continued connection with Nadia, and we are glad the logistics went smoothly with our team. Your feedback about the... Read more

Dear Tom,

Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your trip was spectacular and that you enjoyed the personalized service and seamless planning. Your kind words about the excursions and accommodations, such as the Palm River Hotel and the experiences with local wildlife, truly mean a lot to us. We appreciate your understanding and continued connection with Nadia, and we are glad the logistics went smoothly with our team. Your feedback about the unique highlights, like the game drives and cultural experiences, is invaluable. We're grateful for your recommendation and look forward to assisting you on future adventures.

Warm regards,
The SALTY Travel Team

Vikings and Legos!
Denmark | Jul 21 - Jul 27, 2024

M
Manoj I.
Chicago, IL | Reviewed on Jul 29, 2024
Wonderful trip to Denmark. Hit up all the big sites. The reservations were amazing and done to perfection. Not a single hiccup on the trip. Do wish we had included a tour of Copenhagen city that was curated to hit the highlights. Otherwise, the planning and execution was perfect. Miglé made wonderful recommendations and planned the trip perfectly. Would highly recommend and look forward to planning our next trip with Kimkim! Read more

Wonderful trip to Denmark. Hit up all the big sites. The reservations were amazing and done to perfection. Not a single hiccup on the trip. Do wish we had included a tour of Copenhagen city that was curated to hit the highlights. Otherwise, the planning and execution was perfect. Miglé made wonderful recommendations and planned the trip perfectly. Would highly recommend and look forward to planning our next trip with Kimkim!

Hotel Reviews
Tivoli Hotel
Copenhagen

Great hotel for kids. Very clean, lots of activities. Enjoyed our stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Knudsens Gaard
Odense

Great hotel. Like a little bed and breakfast. Great, friendly staff. Out of Odense city, so good if you have a car to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LEGOLAND Castle Hotel
Billund

Great to stay at with kids! A must do! Really neat setup. Kids loved it, including the treasure hunt. Awesome theme.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Huxley Copenhagen, BW Premier Collection
Copenhagen

Great hotel. Amazing location. Smaller rooms, but workable. No A/C, which made it hot, but other wise, great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Møns klint and Forest tower - A day tour from Copenhagen
Møns klint and Forest tower - A day tour from Copenhagen
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
The ultimate LEGO® experience
The ultimate LEGO® experience
Billund
Canal Cruise from Nyhavn
Canal Cruise from Nyhavn
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
Embark on a Timeless Journey at the Viking Ship Museum in Roskilde
Embark on a Timeless Journey at the Viking Ship Museum in Roskilde
Roskilde

Really neat experience. A must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Live in Legoland!
Live in Legoland!
Billund

A must do with kids in Denmark. Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Miglé Mikenaite

Above and beyond, thank you!
Norway | Jul 19 - Jul 27, 2024

Anne
Anne V.
Dallas, TX | Reviewed on Jul 29, 2024
Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! ... Read more

Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! They were able to find us a hotel in Amsterdam at a lower price, notify our hotel in Oslo that we would be missing the first night and arriving very late the next day, as well as direct us to places to purchase clothing. They also switched the dates of our reservations for a kayak trip when we noticed that it was going to rain that day. Can't say thank you enough to them for their on-the-spot support! Highly recommend KimKim to any travelers, they are very professional and kind :)

Local specialist: Kristiina Taukul

Japan July 2024
Japan | Jul 14 - Jul 26, 2024

Stephen
Stephen L.
the United Arab Emirates | Reviewed on Jul 29, 2024
We were extremely happy with the planning / booking stage. We had lots of demands for what we wanted to cover and, for the most part, we got what we wanted.
In particular, my wife injured here foot a week before travel which significantly reduced her mobility. We had feared that we might have to cancel but Kate came through with organising additional private vehicles and guides plus access to a wheelchair. Without this, I am not sure we could have done the trip. We truly appreciate the...
Read more

We were extremely happy with the planning / booking stage. We had lots of demands for what we wanted to cover and, for the most part, we got what we wanted.
In particular, my wife injured here foot a week before travel which significantly reduced her mobility. We had feared that we might have to cancel but Kate came through with organising additional private vehicles and guides plus access to a wheelchair. Without this, I am not sure we could have done the trip. We truly appreciate the effort to make these accomodations at such short notice.
Just a few minor quibbles which, to some extent, I think we should or could have addressed had we been more on the ball. We had wanted an authentic Ryokan experience with a traditional onsen . I think, on reflection, doing this in Kyoto was not the best option. We should have looked at Hakone for this. To some extent, we should have realised this ourselves.
The other issue is with the local guides. For the most part they were all pretty inexperienced or new. They we all very helpful. We had Mori in Tokyo. He was supper supportive to my wife, ensuring we could access the sites on the itinerary and make our trip smooth. He, however, was not that knowledgeable about the places we visited.
In Kyoto we had Dione. Again she was helpful but her anxiety towards looking after my wife often meant that she would apply an abundance of caution to various places on our itinerary. She would often start out say something wasn't possible until we had Googled it ourselves and pointed out that accessibility was possible. She had only been in Japan 2 years herself and so had little or no knowledge of the places we visited. In fact, in most cases it was her first time to visit a place too. In Osaka we had Naoki - he was more experienced than our other guides and knew many of the places we were visiting. Again, he was really helpful. In general, I think a guide should be familiar with the places on the itinerary and provide context and insight on those places and on the country, people, history etc. In time I am sure that all our guides will gain this experience but I am not sure I would really call all of them guides (except Naoki) yet.
All that said, we enjoyed our trip to Japan very much and would certainly recommend Kate to anyone planning a trip to Japan.

Hotel Reviews
Shiba Park Hotel
Tokyo

This was probably our favorite hotel of the trip. The rooms were clean and comfortable, and the service was excellent. The location was also very convenient for exploring Tokyo.

Kyoto Tokyu Hotel
kyoto

The Kyoto Tokyu Hotel was very accommodating, especially with providing a wheelchair for use during our stay. The rooms were clean and comfortable, making our stay quite pleasant.

Kyoto Ryokan the Kinoe
Kyoto

The ryokan experience was nice, though it wasn't exactly what we were looking for. It had the traditional feel but lacked some of the authenticity we expected. This was partly our fault for not researching thoroughly.

Cross Hotel Osaka
Osaka

The Cross Hotel in Osaka was centrally located, which was its best feature. However, the wheelchair provided with our tour vehicle was not the best, and the hotel wouldn't let us use their better wheelchair outside the premises. This was a bit inconvenient.

Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Jul 30, 2024
Hello Stephen, Thank you very much for taking the time to share your feedback on your recent Japan tour experience with us. I am delighted to hear that you were extremely happy with the planning and booking stage of your trip. We value each client's requests and strives to accommodate them to the best of our abilities. I am particularly grateful for your kind words regarding the efforts made to accommodate your wife's reduced mobility due to her foot injury. It was our pleasure to organize... Read more

Hello Stephen,

Thank you very much for taking the time to share your feedback on your recent Japan tour experience with us. I am delighted to hear that you were extremely happy with the planning and booking stage of your trip. We value each client's requests and strives to accommodate them to the best of our abilities.

I am particularly grateful for your kind words regarding the efforts made to accommodate your wife's reduced mobility due to her foot injury. It was our pleasure to organize additional private vehicles, guides, and wheelchair access to ensure your trip was not disrupted. I am pleased to know that these adjustments made a significant difference and allowed you to enjoy your time in Japan despite the unexpected challenge.

I appreciate your valuable insights regarding the Ryokan experience and the choice of guides during your visits to different cities. Your points about seeking a traditional onsen experience in Hakone and the varying levels of experience among our guides have been duly noted. We continuously strive to enhance the quality of our services, and your feedback will be essential for improving our future offerings.

I am glad to hear that Mori, Dione, and Naoki were helpful throughout your journey, despite the differences in their levels of experience and knowledge. Your comments about the importance of guides having thorough familiarity with the destinations and providing insightful context are well-received. I assure you that we will take steps to ensure that our guides receive further training and experience to better serve our clients in the future.

Your recommendation means a lot to us, and I am thrilled to know that you enjoyed your overall trip to Japan. It was a pleasure assisting you with your travel arrangements, and we look forward to welcoming you back for more memorable experiences in the future.

Thank you once again for your detailed review and for choosing us to plan your Japan tour. Please do not hesitate to contact us for any future travel needs or recommendations.

Kindest regards,
Kate

Great trip support
Scotland | Jul 19 - Jul 26, 2024

P
Paraj K.
Singapore | Reviewed on Jul 29, 2024

Kateryna was very helpful in planning and organising the trip. I appreciate her assistance and quick responses. I would be happy to recommend her to folks looking to organize a Scotland visit.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jul 29, 2024

Dear Paraj,

Thank you so much for your kind words. It was truly a pleasure to help plan and organize your trip. I'm delighted to hear that you had a wonderful experience and that my assistance was helpful. Your recommendation is incredibly meaningful to me, and I deeply value your support.

Take care and cherish the memories of your Scottish adventure!

Best,
Kat

Great trip to Portugal and Mallorca
Spain | Jul 9 - Jul 22, 2024

A
Alyssa F.
Mundelein, IL | Reviewed on Jul 29, 2024
All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and... Read more

All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and beaches from Kim Kim were very helpful. The hotels were all beautiful and centrally located.

Hotel Reviews
PortoBay Hotel Teatro
Porto

The location of this hotel was fantastic. Very walkable, safe. The room was comfortable and had everything we needed

Location
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon

This hotel was top of the line. The service was excellent, the room impressive. The location was great too.

Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

The hotel has a great view of the marina. The room was nice, had everything we needed. We loved the rooftop pool.

Location
Staff
Meliá Lisboa Aeroporto
Lisbon

This hotel was great, free shuttle to the airport was helpful. Room was nice, clean, and spacious.

Location
Cleanliness & Comfort
Puro Hotel Palma
Palma de Mallorca

This hotel was crazy. The room was so big! It had a tub and a shower. Location was great. Staff was great at providing recommendations and transportation options. We did not utilize the beach club but if we had an extra day we would’ve liked to try it.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Celia was fantastic. Learned so much and one of the highlights of our trip. I recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our guide was great, the views are incredible. He even arranged a private vineyard tour for us.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Alex was great. He was so knowledgeable and we learned so much of portugals history. He was flexible and adapted the tour to show us things we would never have found on our own.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Mannu was great. Full of knowledge about Portugal, cares about responsible tourism and wants to show travelers the real Portugal. We would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Bike Excursion along the Beautiful Ria Formosa
Bike Excursion along the Beautiful Ria Formosa
Spain
Quality of Experience
Guides, Drivers and Staff
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Mallorca

Definitely better than some of the other boats we saw where they pack the boats full of travelers. The views were incredible. The staff were not the friendliest, and I understand they turn over the boat and work with the public all the time. I might opt for an even smaller, more intimate boat next time. There were about 50 people on the boat with us many off the cruise ship.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 30, 2024

Hi Alyssa! thanks so much for taking the time to write this wonderful and detailed review. I am glad to know that you and Bradley had a great time discovering Portugal and Mallorca and that everything we planned met your expectations 🤩 I have noted your feedback about the catamarran in Mallorca and me and the team will search for a reduced people experience to make it more memorable for our travellers. Thanks again! It was a pleasure working with you and hopefully, we get in touch again for future adventures x All the best, Raquel