Kimkim Trip Reviews

Ali and the other guys who work at Original Travels are very nice people. Our driver Nurudin was super nice and excellent at driving. Unfortunately they are not experts in luxury travel and do not know much about the type of travel we were looking for. I blame Kimim for this because they connected us with these professionals. It was not really their fault because they were just trying to do their best. None of the locals had actually been inside the palaces we wanted to see so how could they be 'specialists." We are highly disappointed in Kimkim as a service and do not recommend it.

Hotel Reviews

Sofitel Casablanca Tour Blanche

Casablanca

This is not a five star hotel. It is currently under renovation/construction and should be avoided at all costs. I would also not recommend this location for African or African American and non-Arab non-European presenting travelers.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

This is a lovely hotel with amazing views and helpful courteous staff. The breakfast is also delicious and the rooms are nice. Things to be mindful of, this is a dry hotel, so there is no bar. There are a lot of stairs and so no appropriate for folks who cannot climb several flights of stairs.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The stairs are an issue if you have knee problems/mobility issues.

Hotel Sahrai

Fès

Great room. It is out of the city but if you want a modern place with a lovely rooftop then this is a good choice. The pool area is lovely. The bar was closed due to Eid but is supposed to be great. Room was very clean and modern. This is a good choice if you need a break from staying inside the Medinas or Riads.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

Excellent experience with great hosts. The camp was beautiful and had a pool (must have for the summer) the workers did a great job of arranging food, drinks and generally making us feel safe and entertained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Nice place with friendly staff. Also has a good pool.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heure Bleue Palais - Relais & Châteaux

Essaouira

Nice hotel but it is a bit old. There is a damp smell in rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tasting Marrakesh: A Private Gastronomic Adventure

Marrakesh

Really good food. Guide was knowledgeable as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

City was closed due to Eid. The guide was not very good and took us to several shops where we felt pressured to buy.

Quality of Experience

Guides, Drivers and Staff

Our driver was great but the guide was not good

Transport

Fez to Merzouga Desert - The Road to Serenity

Morocco

We had a nice drive with our driver. He is a good driver, very safe.

Quality of Experience

Guides, Drivers and Staff

Transport

Skoura to Marrakech via Ouarzazate & Aït Benhaddou

Morocco

Great experience. Beautiful drive.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

The guide was not necessary but the mosque is beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Essaouira Revealed: An Immersive Guided Experience of History and Heritage

Morocco

One of the better local guides we had. Did not push us to make purchases and knew a lot about the town and local history.

Quality of Experience

Guides, Drivers and Staff

Transport

The selected Hotels were incredible - all of them. They were all at good locations, easy to walk to and from train, bus, ferry locations and easy to walk to other arranged excursions and centrally located near other attractions, restaurants and transportation, Thank you for considering my interests.

The arranged excursions were appropriate for each of the cities where I stayed.

Of particular note was the Sanden Pensonjat in Laerdal. The room was very nice, the host was very gracious, the breakfast was great and the quiet location was only 75 m from the bus stop. The small town did not have many amenities but was very enjoyable and suitable for overnight.

Also, to note, the taxi from the Ferry Terminal outside Stavanger was very expensive ($689 NOK), but it was appropriate for me since I was tired from the ferry and it was raining. There was a public bus that most travelers took to the city but it left later and only went as far at the bus terminal, so I would have had to walk in the rain or take a taxi to the hotel, So, your itinerary suggested the taxi from the Ferry Terminal to the hotel and that was the right choice for me, Thanks

Also, to note, The weather in Tromso was cold. I was prepared because I checked the weather conditions and brought warm clothes and rain gear (I have travelled the Canadian North!). I know the weather is not your responsibility but a advance notice of possible weather might be helpful to other travelers.

Thanks for everything, I am already planning another trip with KimKim

Adele

Hotel Reviews

Hotel Christiania Teater

Oslo

Very good location, permitted early check in, friendly and helpful staff. Rooms a bit small.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Good bedding

Scandic Ishavshotel

Tromsø

Great room with large windows and overlooking harbour

Authenticity & Character

Interesting architecture

Location

Close to everything, easy to walk everywhere - even to the bus stop to catch the bus to the cable car

Staff

Helpful, allowed early check in

Cleanliness & Comfort

Large room, comfortable bed

SANDEN PENSJONAT

Lærdal

Very gracious host met me on my way from the bus station and showed me to my room in the Pensjonat,. The bus station was about 75 m from the Pensjonat. The breakfast was superb. The restaurant suggestion for dinner was great. The room was nicely decorated and the bedding was wonderful.

Authenticity & Character

Location

Near the bus station, near restaurants, near local walking trails

Staff

Cleanliness & Comfort

Scandic Stavanger City

Stavanger

Authenticity & Character

Location

close to city attractions

Staff

Cleanliness & Comfort

Hotel Norge by Scandic

Bergen

Room with lots of natural light

Authenticity & Character

Location

Staff

Front desk staff were helpful

Cleanliness & Comfort

Activity Reviews

Oslofjord Sightseeing Cruise

Oslo

Easy to find starting point, good alternatives for weather. It was raining during some parts of the trip and there were locations on board to sit out of the rain, or to sit in the sun and out of the wind,

Quality of Experience

Guides, Drivers and Staff

Transport

Mostraumen Cruise

Bergen

|This trip was very very crowded and by the time I boarded there was very limited seating. There was some confusion about a second boat that I was waiting for but a the last minute it did not go and every one had to board the first boat.Ge

Quality of Experience

Guides, Drivers and Staff

Transport

Midnight sun cruise

Tromsø

Very very good, even though it was raining and there was no sun.

Quality of Experience

Guides, Drivers and Staff

Very friendly and helpful and knowledgable

Transport

Visit to Polaria Aquarium

Tromsø

Good information local sea life

Quality of Experience

Guides, Drivers and Staff

Transport

Tromsø Cable Car

Tromsø

Dress warm

Quality of Experience

Guides, Drivers and Staff

Transport

Miglé was amazing!! She was so incredibly helpful and knowledgeable throughout the entire planning process and while we were on our trip. We decided to change part of our itinerary part way through and she was incredibly accommodating and was able to rearrange our experiences to better fit. We rented a van separately from KimKim and when we experienced some issues with it Miglé was so incredibly kind and helpful to provide resources for us.

Activity Reviews

Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Classic Whale Watching

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Our brief tour in Guatemala, arranged by Alex of Old Town Outfitters in conjunction with KimKim, was outstanding . In four days we visited Tikal and Lake Atitlán and surrounding Villages of San Jose and Santiago. We learned about the history of the areas and people who lived or live there as well as the flora and fauna.

At Tikal, we saw ancient Mayan Temples and dwellings.and our guide shared history. We saw several spider monkeys and birds. Our guide was knowledgeable about plants and how Mayans used them. He named birds for us.

At Lake Atitlán. we had a wonderful guide and helper for our two-day stay. Vinicio. our guide. was totally bilingual in spanish and english so everything at restaurants and accommodations were seamless.
My husband and I are birders; so we had a birding tour with Pablo Chumil, a premier birder in Guatemala. We were delighted to learn new birds .
In the village of San Jose, we we had educational demonstrations on bee-keeping and honey production, weaving and natural dye-making, and chocolate-making. In Santiago, Pablo Chumil, who is Mayan, told us about the blending of the Mayan and Christan religions and took us to a shrine that honors both.

We had excellent drivers who were always on time and made safe transfers.

Our accommodations and meals were good. The Casa del Mundo, perched in a cilff above Lake Atitlán was lovely . Unbeatable view of the lake and three volcanoes !

All in all, a great trip.

We had a wonderful time in Spain with much owed to Patricia. Because of Covid it was a trip a long time in its planning but she was patient and always helpful and thanks to all her efforts to make it as seamless as possible, everything worked out very well. We could not recommend Patricia highly enough. From the moment we arrived off a cruise ship in Barcelona everything was as planned - drivers there when they were meant to be, likewise guides and without exception, all were very good - informative and friendly.
The hotels selected were all in good central locations so we had ready access to all the sights in the various cities we visited.
By way of suggestions for improvement - we loved the hotels with a rooftop pool or bar - not always possible we know but much appreciated when available. The rooftop bar and pool at the Hotel Catalonia in Ronda was outstanding.
It would also be helpful to have some bar and restaurant suggestions. That said, the hotels were usually very good with their ideas.

Sri Lanka is a very special place. The beauty of its natural surroundings of green mountains, waterfalls, pristine beaches and aqua marine oceans is truly a sight to behold. The history and antiquities of the country is a historian goldmine. Over 2000 year old wonders to see and touch. Lastly and most importantly, it’s people. Sri Lankans are polite, hospitable, gracious and friendly. Sri Lanka is a poor country but unlike other poor countries the people here make it rich.

Marina was the best planner ever. Our local guides in Samana; Victor, Johnny and Roberto and Carlos were amazing.

We (family of 4) traveled to Costa Rica in Dec 2023 for 8 days, and we thoroughly enjoyed our trip. Adam worked patiently with us and proposed an itinerary that fit our budget and our Wishlist. There were quite a few back and forth (only because I changed my mind very frequently), but Adam was very patient and adjusted the trip. In the end we were able to experience all that we wanted. My daughter (11) is very much into understanding the local tradition, and Adam signed up for "Visit to Maleku Indigenous Reserve", and the whole family enjoyed the various activities they offered - that was one of our memorable times.
All the group and private tour organized went extremely well, and they were always on time and had no surprises. We had one misunderstanding with our hotel at Monteverde, but Adam was just one kimkim chat away, and resolved the issue in less than 20 minutes. I was very impressed.

Activity Review

Visit to Maleku Indigenous Reserve

Arenal/La Fortuna

My daughter (11) is into history and was very interested in learning about the local history and tradition. We were offered this private tour. It is nearly 4 hours tour - we learned about their cultural beliefs, then had a live demo session of making clothes from tree barks. We did some carvings, tried archery and finished the trip with a warm traditional home cooked meal.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rene was very helpful and nice. After submitting our quiz, Rene reached out to us with an introduction. That same day he created an overview of our itinerary. We were surprised by how quickly he put everything together. At the end, we came back satisfied with our trip. We will definitely be using Kimkim again.

Just following up with a review. 15 months in the making. Arianna did an amazing job with everything. We typically don't use travel agencies or even give reviews, but we rolled the dice and took a gamble with KimKim. It paid off, our 1st trip to Europe(Italy)was amazing, and from the time we got off the plane, to the time we got back on. Everything was on point. Private transfers, boat rides, train rides, accomadations, tours etc..
If there was anything to point out, it would be our tour guide Claudia in Pompeii. Pompeii was amazing, but our tour guide was an extreme rush towards the end, and she basically was running out from us at the end. Didn't care to take a good picture of us. But no matter what, everything was still perfect and Pompeii was amazing to see!!
We will definitely be using KimKim in the future on our next trip to Europe, and would recommend KimKim to anyone and everyone!!

Hotel Reviews

Hotel Ala

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Residenza Fiorentina

Firenze

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parlamento Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Tour guide was an extreme rush. Could careless to take a decent picture of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome in a Day: Skip the Line Vatican Tour & Colosseum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour by Sorrento

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Walking Tour City Highlights with David & Duomo

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit, Lunch and Wine Tasting

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

When I started to plan my trip to Italy I was totally overwhelmed and stumbled across Kim Kim as a travel source. Elena asked questions on where we wanted to travel, type of hotels we wanted and activities we wanted to do. She built a perfect itinerary and supplied us with detailed steps on how to get around. She was also available via a messaging app during our trip and always very responsive. I would certainly use Kim Kim again for future trips and have already recommended to one person who also used Kim Kim and was satisfied too.

Our Germany trip was fantastic! The hotels were charming, beautiful, located perfectly, and the breakfasts were outstanding. The hotel in Heidleburg was especially wonderful with flowers and a cute courtyard. Each hotel was located in a good area where one could walk everywhere. The Grape Valley tour was excellent as was every tour that was planned. Clemens had also arranged for us to visit an ancestral church of my husbands in Miseau. Every tour guide was phenomenal. We could not have asked for a better itinerary! It will be a trip that we will cherish the memories for a long time!

Hotel Reviews

Hotel Beau Sejour

Lucerne

This is the cutest hotel ever. The breakfast was excellent. The side courtyard was a lovely place to have dinner. Loved it! The location for what we wanted to see was also good. Bus service was right outside the hotel and convenient!

Authenticity & Character

The staff was most helpful by showing us which busses to catch to go to and from Mt. Pilatus.

Location

The par was across the street as well Lake Lucerne. The whole place was charming!

Staff

Sorry, don't remember. They all were wonderful.

Cleanliness & Comfort

Marias Platzl

Munich

We stayed at a different hotel. It was the ArtHotel in Munich which was wonderful!

Authenticity & Character

Location

It was close to the train station and within walking distance of everywhere that we wanted to go. Breakfast was fanstastic! The staff was most helpful too.

Staff

Every one at the front desk helped us find all the places that we wanted to go. They helped with other arrangements too.

Cleanliness & Comfort

Everything was good!

Hotel Zur Alten Brücke

Heidelberg

All I can say is that this is the cutest hotel ever! The staff were amazing and the breakfast was fantastic.

Authenticity & Character

Location

Everything! It was right at the main street! Loved it! Actually, I am recommending this hotel to everyone I know that will go to Heidleburg!

Staff

The owner/manger was so helpful when I lost my wallet in the bathroom. A guest turned it in that evening. The staff was so helpful!

Cleanliness & Comfort

Everything was wonderful

Bella - Rooftop Apartment

Kaiserslautern

This hotel was a bit quirky, but it was located perfectly. Everything was in walking distance and the square was charming. We loved it! Breakfast was great.

Authenticity & Character

Location

It is a bit difficult to find, but our taxi ride knew where it was and walked us to the hotel because there was construction around the plaza to enlarge the pedestrian area.

Staff

I sound like a broken record, but everyone was warm, friendly and most helpful!

Cleanliness & Comfort

Motel One Frankfürt Römer

Frankfurt

This hotel is very modern and dark. Everything is BLACK and cold. The rooms are small but comfortable and modern. It is located on a street where there is a lot of construction and close to the plaza where there are cute stores and nice restaurants. The square was busy since the soccer games were being played there while we were visiting. The breakfast was phonemenal! Staff was okay, not overly friendly. The location was the best which is why I think it was chosen. A short walk put you near all of the old buildings and the history of Frankfurt. The location really was the best. It is a big hotel!

Authenticity & Character

Location

Staff

Actually, nothing. Frankfurt is a large city and the hotel reflected that. It is large and close to the plaza and walking distance to many places. It is just located in a congested area and is BIG!

Cleanliness & Comfort

The room was not very big.

Activity Reviews

Golden Round Trip: Mount Pilatus Adventure

Lucerne

Every one should do this! It is an amazing experience. The boat ride on the lake was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Tasting Bavaria: A Ramble through Munich’s Food and Beer Culture

Munich

This was fantastic! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Transport

All of the drivers had comfortable cars and were excellent drivers and helpful.

Day Trip to Neuschwanstein Castle and Oberammergau

Germany

This trip was excellent! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Everyone was kind, helpful and knowledgeable! I don't intend to sound like a broken record, but this trip was fantastic!

Transport

Ghost Tour of Munich: Discover the medieval history

Munich

We actually were so tired on our arrival we asked the guide to just take us to a good restaurant and enjoy the area!

Quality of Experience

Guides, Drivers and Staff

Everyone was so kind and helpful.

Transport

We loved everything about the trip. The only glitch we had was being able to navigate the trains. Being from the US, we do not have the wonderful train system that Germany has. Finding the platforms where the trains were was a bit difficult. There was a lot of walking. We missed one train because the representative told us the wrong track to go to. Hence, we missed the ICE train and ending up taking three different trains to get to Frankfurt. With one carry on and the steep steps it was difficult. However, there were so many nice people that helped us.

Grape Escape to the Rhine Valley

Germany

Everyone should do this tour. It was beyond fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

All was good except we had troubles navigating the trains which was our problem.

Privately Guided Heidelberg Tour

Germany

Quality of Experience

Guides, Drivers and Staff

Transport

Night Watchman Walk in Lucerne

Lucerne

We did not do this activity

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Frankfurt's Highlights and New Old Town on a Guided City Walk

Frankfurt

Our guide was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide was Othman and he was very attentive, knowledgeable and flexible. He always returned messages promptly. Our itinerary was perfect for us. We especially liked Viking and Dis cottages. The Westfjords were gorgeous and without crowds which suited our needs. We tried to keep driving to a minimum and not rush from place to place and I feel we did that as best we could considering the landscape and infrastructure. The country is very unique and special and KimKim made it much easier to navigate. Thanks Othman.

Our original tour company cancelled our May tour. I searched for a tour company who wouldn't cancel. It was important for us to take the tour in May because I had two special tours I set up that needed to be at the end of May. That's when I found the KimKim company. Just imagine, a company who hires tour advisors from the very country you want to see,

We couldn't have asked for a better Tour Advisor than Gary. He planned everything we asked; and then some. He went out of his way to make sure our experience was smooth and memorable. The hotels and tours were outstanding! He was with us until the day we left.

When we decided to take a few tours on our own, he called the places, set up the tours, and then made sure we knew how to get there, without us even asking for help. He even set up hotels and air fare on a trip I had set up at the end of our original tour.

Whale Sharks usually start visiting Western Australia in May. I wanted to see them. It wasn't part of the original tour. Gary set up our flights to and from Western Australia. He didn't have to do that, but he did. Everything was perfect.

Gary is an excellent tour advisor. I would recommend him to anyone, If you want the tour of a lifetime in Australia, call KimKim and tell them you want Gary, you will have the best vacation ever!!

I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in. The hotels were also the boutique hotels we prefer. She also got us from point A to B with good timing and clear instructions. Thank you Valentine!

We enjoyed the many tours we had in France. Our tour guides were all great! Celine’s tour of Montmarte was one of our 1st tours. Her knowledge of the area is impressive. She was very patient with us as we navigated some traffic and weather issues. We especially enjoyed our Versailles bike tour with Michael ( his passion for history shows , we learned a lot) , recommend this full day tour! A great way to see most of Versailles. A special shout out to Sebastian on our Gourmet stopovers tour in Marseille. We had so much fun learning about the food, wine, chocolates, soaps, olive oils there. We did not want the tour to end. We also enjoyed our cooking class in Nice. We have new techniques and recipes to take home with us.

Hotel Reviews

Hôtel Des Grands Hommes

Paris

Beautiful room, clean. Nice breakfast area downstairs. Nice location in the Latin Quarter. Good service!

Authenticity & Character

Beautiful decoration

Location

Staff

Someone at the desk 24/7 , friendly, helpful

Cleanliness & Comfort

Les Ormes (Bed & Breakfast)

Saint Rémy de Provence

G

Authenticity & Character

Upstairs over a bakery/restaurant, very clean, newly remodeled room, large bathroom.

Location

Central St Remy location, parking a little tricky but manageable

Staff

Not really a breakfast- one day so busy, we ended up somewhere else. Another day just bread, service lacking

Cleanliness & Comfort

Very clean . Double vanity in room

Hotel Particulier Le 28

Aix en Provence

Beautiful hotel, great customer service.

Authenticity & Character

Beautiful art, has a cool vibe combined with a classic mansion. Charming courtyard for breakfast

Location

Staff

Lovely breakfast, wonderful servers. Helpful at check-in , accomadated laundry request.

Cleanliness & Comfort

Mattress ( a bit worn) towels ( dingy ,thin) can use improvement

Les Terrasses d'Eze 4*

Eze

Gorgeous view! Accommodating staff, amazing restaurant

Authenticity & Character

Location

Good location to drive to Nice, Monaco

Staff

All very attentive .

Cleanliness & Comfort

4* Hilton Paris Charles de Gaulle Airport

Tremblay-en-France

A very nice airport hotel, good breakfast

Authenticity & Character

Location

Great location. Recommend to give clients notice it is a bit of a walk from terminal 2 to 3 with heavy bags.. , doable but a little far. once to terminal 3, Hôtel directly outside, 3 min walk.

Staff

Cleanliness & Comfort

Activity Reviews

Gourmet stopovers in Marseille

France

Paris Dinner Cruise

Paris

Skip the line Eiffel Tower Summit Tickets

Paris

Murders and Mysteries of the Louvre

Paris

Montmartre Artistic & Picturesque Life (private/2hours)

Paris

Lavender afternoon tour

Aix-en-Provence

Latin Quarter Gourmet Tour

Paris

Versailles Bike Tour

France

Baux de Provence Castle & Quarries of Lights (Combined ticket)

France

Half-day Calanques tour from Marseille

France

Beautiful area , we had a VERY windy day. Water is cold, but there are wetsuits available Choppy boat ride . Our boat captain, Mike was great. He did have necessary rain jackets to provide us from the spray of the waves.

My wife and I recently returned from amazing tour. We were 3 days on the Zambezi Queen riverboat on the Chobe where elephants were most memorable, coming to the water in large family groups, swimming, and playing, family group after family group. We saw so many water birds, crocs, water and blue skies, and so beautiful sunsets, and the people we met so friendly. Then 3 days in the Okavango delta to a tented camp a bush plane ride away from civilization. Most memorable, following a wild dog hunt that cornered a warthog in a shallow hole, and a miraculous escape of the plucky and fast hog. Also, a lion family feeding for days on an unfortunate water buck kill, and a beautiful sunset mocoro canoe ride among the water lilies and malachite kingfishers. Then the Victoria falls, first viewed from the air, and then up close with rainbow after rainbow after rainbow. And, to a magical island on the Zambezi river for two nights and finally the Kruger for 3 nights. Most memorable, watching for extended time a leopard at a kill, and fascinating game walks with armed tracker and knowledgeable guide. I have 1000's of photos and powerful memories for a lifetime.
The tour was well-organized by Lucy, who was courteous and patient, worked hard to keep costs within budget, was accessible during the tour and helpful in arranging a minor itinerary change while the tour was in progress.

Our entire trip of Spain was organized, planned, and executed perfectly. Beatrice was phenomenal from the very start. We enjoyed all of our stays in Malaga, Nerja, Grenada, and Madrid. The hotels were luxurious, centrally located, and staffed with wonderful people. Each and every excursion, we met amazing, knowledgeable guides, who were friendly and passionate about their towns, and country. From Alejandro and Alphonso in Malaga, to Marta, Nacho, Manuel and Jose in Grenada to Alphonso in Madrid, we enjoyed spending our time with them, and learning the culture of each and every place we visited. Throughout our entire journey every pick up was on time, every excursion was exceptional, and anytime we needed to contact someone it was very easy to do. This is our second time as a family we have used Kimkim, and I will absolutely use them in the future as well.

Hotel Reviews

Vincci Larios Diez

Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador De Nerja

Nerja Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casa 1800 Granada

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dear Hotel Madrid

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Visit of Málaga

Málaga

Quality of Experience

Guides, Drivers and Staff

Transport

Private Frigiliana Hike & Wine Tasting

Málaga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Málaga Cruise

Málaga

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Granada Through Its Scents

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Sierra Nevada E-Bike Route

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Alhambra & Generalife Gardens

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Private Spanish Cooking Workshop

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Excursion: Madrid Countryside Winery Visit

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

I am finally getting my life back to order after our whirlwind 10 day tour in Italy with our young adult grandchildren.
Overall, It was a good travel experience but there were some glitches.
Because we are seniors it was sometimes a challenge to do some activities together but we were able to find middle ground and had some wonderful experiences. The kids enjoyed having free time to explore the cities. We had wonderful dinners together and enjoyed taking in the unique architecture and vibe of each city.
On our arrival to Venice we had some confusion about how find the Water Taxi and had to walk very far with our baggage at the dock. But, it was finally resolved by a phone call to Maria. Thankfully our rooms were ready when we arrived! Time to rest before a private tour of the St Mark's area that was very good.
We had free time on the first evening and I had reserved tickets for the opera at Palazzo Musica. Fabulous . A highlight of our trip!! Also , traveling by Vaporetto and Seeing San Marco lit up at night is magical.
The Gondola ride was not what I would call romantic but, a lot of fun for all of us to experience once in one's life!
Our Private Tour guide, Frederica , in Venice was wonderful and had great rapport with all of us. Going to Murano, Burana and then a Bacari evening was especially good because of her knowledge of the area, her enthusiasm and flexibility.
The afternoon private tour at the Jewish Ghetto was very interesting and moving with a well informed docent. . Another guide accompanied us to go there on the water taxi and then she left. She never told us when or where to get the taxi back. A call to Maria resolved that.

On to Florence;
The train ride was comfortable and short. The hotel was well situated to walk to most things.
The tours in Florence to the Uffizi and Accademia would have been better if the groups were smaller. The museums were very crowded. My husband had trouble keeping up with the groups fast pace and had to drop out. We would have preferred private tours.
The dinner at which we had planned to celebrate our grandson's Birthday at the winery was not exactly what I had hoped for . The tour of the facility was interesting but it was a very big group and the dinner was very focused on the selling of wine with order blanks and pens at table settings. . Food was good but, the birthday cake I had ordered was served too late , after the sales pitch was over, and people had left the tables. The waiters had cut up the beautiful fruit tart for everyone and hardly anyone stayed to eat it. It was disappointingly served as an afterthought .
After our evening bus ride back to Florence we needed to get a Taxi which was a very far distance from where we were dropped off. It was quite late and very difficult , especially for my husband , to walk there. The tour guide showed us the way but she walked very fast. I think the bus should have dropped us off at the Bus station.

By comparison, the wine tasting lunch in Chianti ,where we met the kids on their Bike Tour bike tour stop, was delightful. We were a small group of 7 and there was no pressure to buy wine. Lunch was good and relaxing. It would have been a better venue to celebrate our grandson's birthday. They enjoyed the bike tour as well.
The next day , a planned private tour to Tuscany with a taxi driver was more focused on yet another wine tasting than seeing the area and towns of Sienna and San Gimignano in depth. The tour guide was with us for about an hour in Sienna. My granddaughter and I toured the interesting church while my grandson went to climb the tower and my husband sat alone in the Palio space. We were surprised that the guide did not continue with us on to Sean Gimignano. The driver left us to explore the souvenir shops on our own for about 40 minutes. I suspect there was more to see and know about than we did .
The food market tour and cooking class in Florence was fun. Nice people. Good teacher. We made great pasta . We were supposed to receive the recipes by e-mail but they have not yet come.
We visited the Ferragamo Museum on our own . It was just the right size , not crowded, and very interesting, especially for my designer granddaughter!
Unfortunately our last morning did not go well. We had written instructions to meet the driver to go the airport at 7:30 AM.
We gulped down fast cups of coffee and took our bags , one at a time , in a tiny elevator down 4 flights to the street.
The taxi didn't show up so I called Maria and she said it was scheduled for 8:30 pickup. She suggested we go back inside. That was not a good idea to make the difficult trip back up 4 flights. We were quite upset.
The Taxi finally did arrive at 8:30 .
Overall I think there needed to be better communication with the taxi services we used.

Kristy, thank you for all your help organizing our trip to Peru. We had a fantastic time and applaud your ability to adjust on the fly based on our (my son's) input during the planning process. As you know, this was a graduation trip for my son and my initial plan varied quite a bit from what my son wanted to see and do ;-) Everything was awesome, including our local guides and hotels, and we never had a question as to where or what to do next. Your local resources were first rate and we made friends with all. Great trip and great memories were made! Thank you.

This was such an incredible trip! Elen did a fantastic job communicating timely & selecting the perfect accommodation & excursions.
Boat trip to Kelfitiko & meal on the boat was amazing!
Our guide Evie for the Mythology & wine tasting walking tour in Naxos was wonderful!
Thank you!

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