Kimkim Trip Reviews

It was so nice to have hotels and experiences booked before our travel.
Everything went smoothly. When there was a glitch in our schedule Christina was very helpful in finding a solution. She had great suggestions for additional sightseeing and activities.
Would definitely use KimKim travel again!

Hotel Review

Kviknes Hotel

Balestrand

Beautiful hotel! Close to the ferry. Loved that breakfast and dinner were included!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Scenic Boat Trip to Fjærland

Norway

Loved our guide Tor! Geared trip to 4 year old. Made it so fun for her!

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, the trip was great and we enjoyed all of the activities. Bea did a great job finding great experiences. All of the experiences were unique and interesting and a great mix of city sights and drives in the countryside.

The hotels were very good except the last one in Barcelona. While it was fine, it was not the excellent experience we had in the other hotels. For one thing, one of the two elevators was broken the entire time we were there.

Thanks so much

Wolfgang was incredibly responsive throughout our trip. Whenever an issue came up (and in a 5 week tour, this was expected) he was able to take care of it very quickly. Superlative service.

Hotel Reviews

Dakota Manchester

Manchester

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Bonham

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mansewood Country House

Lochearnhead

Authenticity & Character

Location

Make certain to advise guests to make make dinner reservations in advance, because of the limited options nearby.

Staff

Cleanliness & Comfort

Guisachan Guesthouse

Fort William

We were not provided with the room that was booked and confirmed when we arrived. We were also not in the main guesthouse, but in a separate outlying building ('the annex') in a room over a garage.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cleanliness was a '5', Comfort was a '1'. The average is a '3'

Ullinish House

Isle of Skye

Note that there is no cooked breakfast available, and this B & B is a long way from any restaurant or other services, as it is very remote. If you are looking for a remote, quiet, serene location, however, this is a perfect spot.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ronas House B&B

Inverness

One of the best stays out of 17 individual hotels/B & Bs on our trip.

Authenticity & Character

Location

Staff

Superb breakfasts.

Cleanliness & Comfort

Just an amazing room, with a sitting area overlooking the town.

The Marcliffe Hotel & Spa

Pitfodels Aberdeen

Overall, a wonderful hotel. Have your dinner elsewhere.

Authenticity & Character

Location

Staff

We left an electronic device behind and the staff were wonderful in assisting us having it shipped home.

Cleanliness & Comfort

Ivybank Lodge

Rattray, Blairgowrie

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acorn Hotel

Glasgow

One level above hostel in room size and amenities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cleanliness was excellent. The assessment is based on Comfort.

Hyatt Centric The Liberties Dublin

Dublin

If you have a car, be aware that there is limited hotel parking which cannot be reserved, and that the hotel is on a very busy street. The restaurant food and service was just average, and on mornings was somewhat over-capacity due to catering to large tour groups.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sea Breeze Lodge B&B

Salthill, Galway

Fabulous breakfasts, great location, and wonderful hosts.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kathleens Country House

Killarney

An older, unremarkable, small hotel with owners who try hard to offer a pleasant stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cleanliness was excellent. Evaluation based on the comfort of the room.

Eccles Hotel & Spa

Glengarriff

An older, somewhat worn (in common areas) hotel. Nothing was objectionable, but other than location, nothing stands out either. An excellent choice for folks looking for a stay with historical significance and character.

Authenticity & Character

Location

Staff

Staff at the front desk could be a bit more friendly and welcoming.

Cleanliness & Comfort

Lyrath Estate

Kilkenny

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Granville Hotel

The only caution with this property is that there is no hotel parking. The parking is down and across the street in a parking lot that may or may not be available. Outside of this issue, would highly recommend staying here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bedford House

Balbriggan, Co. Dublin

VERY limited parking. Note that you check in at the music venue (concert hall), but our room was in a building above a restaurant a few doors down the street. The room was a bit more funky than boutique.

Authenticity & Character

Location

Staff

Never really interacted with any staff after we checked in.

Cleanliness & Comfort

Clear glass windows in the door separating the bathroom (toilet) and bedroom should really be opaque at the least.

Activity Reviews

Strathisla Distillery

Keith

Quality of Experience

Guides, Drivers and Staff

Glamis Castle

forfar

Quality of Experience

Johnnie Walker Experience

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Loch Lomond and the Trossachs National Park

Balquhidder

Fabulous scenery through the park.

Quality of Experience

Stirling Castle

Stirling

Quality of Experience

Guides, Drivers and Staff

Clydeside Distillery Experience: Unveiling the Art of Spirit Crafting

Glasgow

Quality of Experience

Guides, Drivers and Staff

Kilbeggan Distillery

Kilbeggan

If you visit only one distillery, make it this one.

Quality of Experience

Guides, Drivers and Staff

Cong - The Quiet Man

Cong Co Mayo

One of the highlights of our trip.

Quality of Experience

Guides, Drivers and Staff

Smithwick's Experience

Kilkenny

Quality of Experience

Guides, Drivers and Staff

Farewell

Ireland

Would recommend never using Hertz at the Dublin airport.

Quality of Experience

Guides, Drivers and Staff

Transport

Try running a shuttle bus that will accommodate all of your customers, and at a greater frequency. Awful experience.

Charles Fort

Kinsale

Quality of Experience

Waterford Crystal

Waterford

Quality of Experience

Guides, Drivers and Staff

Prehistoric Newgrange & Knowth

Ireland

Quality of Experience

Guides, Drivers and Staff

Overall our trip was great. The hotels were located centrally in the cities they were in and the rooms were nice. Our biggest disappointment were some of the tours. When we went to the vineyards in the Douro valley we expected to go
to 2 or 3 vineyards wine tasting white and red wines not a port house since we visited those in Porto. We did stop at one
to taste white port that was included but would have rather have had a wine tasting of all their wines. Our driver fortunately did ask and we were able to taste some of their wines but this was not part of the trip. The port winery we did
visit was beautiful but again would have preferred a regular wine tasting since we tasted port in Porto. On the tour to Belem I thought we would visit the Jeronimos Monastery but when we got there the guide told us of long lineups and there wouldn't be enough time to see it. If I had known that I would have done our own tour to Belem. The Sintra trip I thought we were visiting Pena Palace as well the way the description of tour was presented. The bike tour in the Algarve also didn't come as advertised as anticipated most of the tour to be along the cliffs overlooking the ocean but that part of the tour wasn't that long. I also wished we had the Evora tour earlier in the day as some of the tips the guide gave us were of no use since we were leaving the next morning. We would have done a wine tasting in the afternoon then. Overall our guides and drivers were very good .

Hotel Reviews

The Editory House Ribeira

Porto

Rooms were small but the setting was fantastic and their breakfast was first class. The only thing missing was a fitness centre

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Collection Lisboa Liberdade

Lisbon

Great location and nice rooms. The fitness centre could have better equipment.

Authenticity & Character

Location

Cleanliness & Comfort

Évora Olive Hotel

Evora

Nice rooms and great breakfast.

Authenticity & Character

Location

Short walk to the centre of the city

Staff

Cleanliness & Comfort

Tivoli Lagos

Lagos

Good location with nice views of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Duque de Loule

Lisboa

Beautiful rooms with great beds. Nice rooftop bar but no fitness centre

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Foodie Experience in Porto

Porto

Overall the places we went to were good except maybe for the last stop for desert. The guide was great.

Quality of Experience

Food

Sampling of different foods and wines

Guides, Drivers and Staff

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

We expected we were going to vineyards for wine tastings not port tastings since we did this in Porto The cruise was a little disappointing as well as i didn't realize we were doing a circle instead of going from one stop to another

Quality of Experience

Guides, Drivers and Staff

The driver and guide compensated for what was a poorly described tour

Transport

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Portugal

We didn't get to visit the library in Coimbra as we should have gotten advance tickets. We didn't realize how popular the tours were . Since it was a stop I would have coordinated a tour with the driver so we would gotten there at a scheduled time,

Quality of Experience

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

A nice walking tour of Lisbon explaining some of the history

Quality of Experience

Guides, Drivers and Staff

Go West to Belém TukTuk Tour

Lisbon

Different and nice way of visiting Belem but not enough time to see the sights,

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Great visit to Quinta Regaleira Sintra and Cascais

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Évora

Portugal

Guide was very knowledgeable and had some great tips

Quality of Experience

Guides, Drivers and Staff

Private Transfer {{start_location}} to {{end_location}}, Wine Tasting & Lunch at a Quinta

Portugal

Great visit to the vineyard where we got to taste good quality wines and food.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lagos & Ponta da Piedade Bike Tour

Portugal

We wanted more of a bike ride along the cliffs and not so much time in the city

Quality of Experience

Guides, Drivers and Staff

4X4 Algarve Sunset Experience

Portugal

Our guide took us some great spots along the way and we watched the sunset in a great spot.

Quality of Experience

The spot of the sunset

Guides, Drivers and Staff

Driver was very funny and entertaining

Transport

Catamaran Excursion to Benagil Caves & Carvoeiro Beach

Portugal

Great visit to the caves.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an 8 day trip planned for Morocco. Our tour specialist worked with us on customization which is easily the best feature on here (good expectation for a premium service). My preference is typically to book as much myself (for example hotels). We also had days where we did not need a driver or guide. So they worked with us on rest of the details. Our guide and driver Samir was great in coordinating daily activities, logistics of driving, and making us comfortable every day. Great experience. Highly recommend the service if you are looking to customize your trip planning process.
Morocco is a beautiful and amazing country!

Ivo from Zagreb to Split took us to a wonderful restaurant to eat meats under the bell after the excellent visit to the blue lagoons and waterfalls of split national park.
@Split ivana was wonderful. The hotel well located.

@ Hvar The hotel Adriana was very well located with beautiful view and short walk from ferry port. Thea was very energetic!
Grgo @Hvar was amazing 🤩 . The wine tasting at the family cave the best, followed by over the top lunch at a country restaurant!

@ Korcula the apart hotel location was too far from the historic sites even though view was amazing and laundry available. Breakfast was good but inconveniently far.
Neda was very effective and the water taxi hop on / hop off should be included in all itineraries.

Angela did an amazing job organizing an amazing trip. She helped with everything we needed and more. We loved everything she had planned for us and the schedule was organized and easy to use. Definitely recommend.

Hotel Review

Casa Vitae Suites

Santorini

Jimmy went above and beyond to make this an incredible stay. We loved this hotel and the friendly atmosphere it provided.

Activity Review

Greek Cooking Classes in Athens

Athens

An incredible and authentic experience!!! One of our favorite memories of our trip.

My trip to Portugal was amazing, Helena worked with me and my friend planning exactly what we wanted. It was reassuring to know that everything was basically taken care of (ex. hotels, train tickets, guides, drivers etc.). When we arrived in Porto we had drivers pick us up and all was easy to find. We had a guide of Porto on day two (I think her name was Helena/Elena?). Very good tour guide, well versed on the areas and she introduced us to the shop Manteigaria (custard tarts) which were amazing and we ate them every day. We also had a driver/guide (Carlos) to take us to towns outside of Porto, which were nice to see. We then went to Lisbon and really enjoyed it there. Alex was our guide and took us for a walking tour of the city. We then had a guide/driver (I think the company was called The Worst Tours and our guide was named Marta?) and we went outside of Liston to Sintra and Cascais which were really beautiful! Definitely recommend that excursion to those areas. After a few days in Lisbon we then ventured down to Lagos via two trains from Lisbon. I cannot say enough good things about the Cascades Wellness Resort. The staff were very helpful and really nice and the restaurants and pools on site were amazing. You really don't even have to leave the resort. All 3 hotels were great on the trip but Cascades topped it. Overall I would say this was a 5/5 star trip!!

From the moment I decided to use kimkim for a trip to South Korea for myself and a son who graduated, it was the best decision made!

Jessica Wang worked with me over the many months before our travel date. She provided recommendations and insights on hotels and cultural experiences, while kindly changing the itinerary based on additional requests we had.

It was a seamless experience from the planning stages to our time in Korea. There was even a room issue with our hotel on Jeju Island and she reached out to hotel staff and got us upgraded to a better room.

What I loved about Jessica while we were in Korea, were her daily check-ins and reminders. She worked hard and professionally to make sure our experience was exceptional—and it truly was! I'll actually miss our communications.

I'd like to mention our private tour guide Mr. Micky Park when we were in Seoul. He was funny, informative, patient, on time, and surprised us with our lunch menu both days we were with him. He also got us to our destinations safely and he takes the best pictures ever! I highly recommend visiting the Demilitarized Zone in South Korea.

A shout out to Kayla Kim for our large group tour to Gyeongiu Palaces during our time in Busan. She had high energy and wonderful suggestions for lunch and souvenir shopping. She took photos of our entire group and individually. I was amazed at how well she managed a group of 39 people.

Lastly, our small group tour guide Henry, in Jeju. This was a special moment of our trip because we were his only clients on the 2nd day with him. He tailored the trip per my request to see some sites from a Kdrama that was filmed on Jeju Island. He discovered new areas he hadn't been to on the Island and loved it. They weren't huge touristy areas, so it was more peaceful and seemingly breathtaking. We also met a local Jeju native, who mentioned eating at a local village restaurant that ended up being fabulous. Henry said the cooking was authentic and reminded him of his mother's cooking. We got to share a special bond with Henry we will never forget.

All three guides checked in with us a day or two before our tour took place, to include pickup location and drop-off, along with the itinerary.

South Korea is a wonderful country to visit, from tasty cuisine and hospitality to advanced technology and cultural experiences. We knew basic phrases in Korean and got around just fine, since there are Korean-English signs in most of the big cities. Many Koreans speak English (although, they don't want to admit it). Both my son and I loved it there so much we could live there.

I will definitely use kimkim for another trip to Japan. Hopefully, Jessica Wang will still be there!

Hotel Reviews

Lotte City Hotel Jeju

Jeju

The hotel could benefit from updating their rooms. The first night we were there, we were placed on the 8th floor. There was a stong mildew smell and the insulation isn't the best, so you can easily hear your neighbors. We reached out to Jessica and she contacted the hotel staff. They kindly upgraded us to a 17th floor room that was slightly larger, cleaner and odor free. We were extremely grateful! If you stay at this hotel, it appears the higher floors are cleaner and better maintained. We also had a window we could crank open for ventilation.

Authenticity & Character

Location

It's centrally located in Jeju city, but not accessible to sites outside the city, so you will need to plan in advance for taking a bus, taxi, or tour.

Staff

Cleanliness & Comfort

The pillows are uncomfortable and mushy. You might want to consider bringing your own or buying one when your there. The hotel has a beautiful rooftop garden and seating area. The pool is not included in the reservation. You will need to purchase a daily pass if you want to use it, which is 12,000 KRW per day.

NINE TREE PREMIER HOTEL MYEONGDONG II

Seoul

This was a budget friendly, 4-star hotel, yet surprisingly nice! The location was central and close to subway stations. The staff were warm, inviting and professional. From the time we checked in, the front desk staff, house cleaning and restaurant staff maintained a welcoming and friendly attitude. The breakfast was good. I highly recommend this hotel.

Authenticity & Character

Modern amenities

Location

Quiet (good insulation) close to subways, shopping, and centrally located in Seoul.

Staff

Cleanliness & Comfort

They have 6 different types of pillows to chose from at check-in.

Paradise Hotel Busan

Busan

Location, location, location! I really feel this was the best located hotel in Busan. It is right on the beach in Haeundae. It's a little pricy, but worth every penny spent! The staff are so kind, and they really want to make sure you have a wonderful stay. We especially loved the bell boys. I left my phone in a lobby bathroom and realized it 40 mins later, so I ran back to the hotel and there was a staff member in the lobby waiting with my phone! I thank the guest who kindly turned it into the front desk.

Authenticity & Character

A bit dated but the location and comfort made up for that.

Location

Staff

Cleanliness & Comfort

The beds were comfortable and we had a private balcony.

Activity Reviews

Korean DMZ Tour

Seoul

Everyone should add this to their itinerary when visiting Seoul. It is unforgettable.

Quality of Experience

Guides, Drivers and Staff

Transport

Jeju Island UNESCO Day Tour (East Course)

Jeju Island

This was our favorite day on Jeju Island. We were the only tourists booked this day for the small group tour, so our guide, Henry, was able to tailor the experience (per my request) to visit sites from a Kdrama that was filmed in Jeju. Seongsan Ilchulbong Peak was a nice hike and vantage point of Jeju. If your lucky, you might see Hayneos (women see divers), which we did this day. Loved the foot bath at the end of our day. Henry made this day a truly unforgettable experience. Even he, loved it because it wasn't his usual itinerary.

Quality of Experience

Food

We got to experience authentic Jeju cuisine at a local village. So amazing!

Guides, Drivers and Staff

Henry is the best! He is authentic, so cool and chill.

Transport

Gyeongju The Old Capital of Korea One Day Tour

Busan

Although it was a large group tour, the tour guides managed it well. It starts and ends later, but there is a surprise that is worth the later hours!

Quality of Experience

Guides, Drivers and Staff

Transport

Large tour bus.

Jeju Island UNESCO Day Tour (South Course)

Jeju Island

Small group tour. We loved climbing the stairs up Eoseungsaengak Trail, visiting a Buddhist temple, waterfalls, then ending the day at a green tea farm. We packed a lot, but it was worth it.

Quality of Experience

Food

Guides, Drivers and Staff

Henry is very warm, kind and patient.

Transport

Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village

Seoul

The palace is majestic. We learned there are centuries of drama surrounding it. Our tour guide also told us some funny stories. Side note: If you get there at the right time, there is a changing of the guard ceremony.

Quality of Experience

Would recommend moving through the palace quickly and heading to the gardens if your short on time or have an itinerary.

Guides, Drivers and Staff

Mr. Park is the best! He also has funny stories and takes wonderful pictures.

Transport

Robi went the extra mile! Thanks for an amazing trip Robi!

I recently had an extremely disappointing experience with KimKim Traveler, which failed to meet even the most basic expectations for a private guided tour service. Here's a detailed account of the issues I faced:
1. Lack of Private Tour Service: I specifically requested a private tour, expecting personalized pick-up and drop-off at my hotel by the guide. However, this was far from what I received. Instead of the promised door-to-door service, I had to arrange and pay for my own transportation to and from various meeting points. This was not only inconvenient but also contrary to what was advertised and agreed upon, leading to additional unexpected expenses.
2. Poor Itinerary Choices: One of the most disappointing aspects of the tour was the poorly chosen itinerary. Despite the plethora of well-known and significant places of interest in the region, the tour predominantly included visits to wineries, olive farms and yachts. While these might appeal to some, they were not what I was seeking in areas renowned for their beautiful scenery. Missing out on key historical and cultural sites left a significant gap in the travel experience I had hoped for.
3. Excessive Free and Easy Days: The balance between guided tours and free days was heavily skewed in favor of the latter. There were far too many "free and easy" days, with minimal guidance or planned activities. Out of 8 days of tour, 5 days were “free and easy” or “explore on your leisure”. This resulted in a lot of wasted time as I had to figure out my own plans without the local knowledge or recommendations that a guide would typically provide. It felt like I paid for a guided tour but ended up having to navigate and plan as if I were traveling independently.
4. Lack of guides for the trip: Except for the visit to Dubrovnik where a guide was provided for the walk in the old town, the information of all other trips were provided by the driver during the journey.
5. Lack of Personal Touch: The entire tour schedule was emailed before the start of the trip. We were expected to navigate the email (without any provided instructions) to find the pickup or meeting times for the next day's activities.
Overall, my experience with KimKim Traveler was far from satisfactory. The lack of personalized service, the disappointing itinerary, and the excessive free days and the absence of guides, all contributed to a feeling of frustration and regret. For a tour company that promises tailored and comprehensive travel experiences, KimKim Traveler fell woefully short. I would not recommend their services to anyone seeking a well-organized and enjoyable trip.

With a deep interest in medieval French art and architecture, I've been carrying a list of sites that I meant to visit "someday" around in my head for more than 40 years. The problem has always been that many of these sites — like St-Martin-du-Canigou, St-Guilhem-le-Désert and Conques — are fairly remote and pretty far off the usual tourist track for Americans. I had no idea how to visit them until I contacted Joël Massé of Trip My France through kimkim. Unlike some other travel agents I spoke to, Joël understood my goals immediately and was fully committed to helping me achieve them. He created a customized itinerary that added many highlights I hadn't been aware of. He selected memorable hotels in each location, all perfectly suited to my tastes, and hired outstanding tour guides to make each site come alive. Best of all, he made everything easy. The entire trip came off flawlessly — and on the few occasions when minor problems did arise, Joël and his colleagues were immediately available to help resolve them. Joël exceeded my expectations in every way, and I couldn't recommend him more highly. For me, he turned "someday" into today.

Spent 14 days in Morocco. We had a good time over all. There were a few spots that were not quite what I expected but overall it was a great trip.

Our fav were the desert and Marrakesh but we also liked Chefchaouen and Essaouira and Rose Valley area.

Finally, Samir was a great driver and he was able to get us everywhere we need to go including places we booked ourselves. He always greet us with a smile even when we run late. He is a super good and safe driver and we really enjoyed his service.

Hotel Reviews

Dar Rihana Dades

Douar Aït Ouffi

The food here is amazing. We ate here twice! In terms of the rooms it really depends on which room you got assigned to. The first room we were assigned to was super small and not sound proof, but the second room was super big and nice and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

The hotel went above and beyond to make our experience great. They even organized a sand bread making experience for us and that was unforgettable. The room is exactly as pictured. You get toilet with flush and shower right in your desert tent. Note: There is no air con in this camp so it’s probably not the best spot for summer.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi

Merzouga

It was interesting but I wish our guide can speak better English. But perhaps given how remote this area is that is to be expected.

Quality of Experience

Guides, Drivers and Staff

Wish he can speak better English.

Transport

Discovering the Splendors of Meknes, Morocco's Versailles

Meknes

Everything was closed in the city except for the mausoleum and the souk. The guide tried his best but there was just not much there. I wish Kim Kim warned me about it ahead of time.

Quality of Experience

The historical sites need to finish renovation

Guides, Drivers and Staff

Transport

Fez to Merzouga Desert - The Road to Serenity

Morocco

I enjoyed this drive we saw three seasons in one day so it was fun! Also we saw monkeys. The drive is super long though so be forewarned.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

The drive was a bit boring but the small fossil museum has some very excellent specimens of trilobites and crinoids that you can walk up very close to. The water wells were also interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca Odyssey: Explore Casablanca with your driver

Morocco

I enjoyed the free time given to us to walk around the by the water but honestly Casablanca is a bit lacking as a city and our driver didn’t know much about the city.

Quality of Experience

Guides, Drivers and Staff

I wish the driver had more info on Casablanca. But he is not from this city so he knows very little about it.

Transport

Unlock the Secrets of Fes: A Full-Day Guided Sightseeing Experience

Fes

We don’t like Fes, it’s the only city we felt unsafe in. Someone tried to scam us to led us somewhere weird and someone else chased us and a couple other people with a dog. If you have to skip a city skip this one. The tour guide himself was fine. He brought us to various places and often times he just leave us at each location to explore on our own. I love pottery but the coop we went to made mediocre work. I have seen much better artisans else where. Transportation wise, the driver leaves you at the edge of old city and you have to make the rest of the way yourself which wasn’t that pleasant to be honest.

Quality of Experience

Guides, Drivers and Staff

Transport

Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality

Morocco

The hike was fun! We liked walking around the slot canyons. The guide was a good hiking guide. He knows how to hike safely and brought us up and down the slopes. The lunch with the family was nice too.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Scenic Journey: From Casablanca to Chefchaouen via Rabat

Morocco

Wish we can have more time at Rabat. The drive itself was a bit boring. Driver doesn’t know much about Rabat. We made a couple stops and was just told to get off and look by ourself. But Chefchoen was a really cute and nice town! We really enjoyed our visit there. We enjoyed walking around there it was safe and super pretty.

Quality of Experience

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

I love this spot. Way less busy than historical sites in Rome. The tour guide we had was very good. The lunch spot was decent.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Attend the Festival "Moussem" of Roses in Qelaat Mgouna

Morocco

This is one of those experience that wasn’t exactly fun per se but it was interesting enough because it was such a local experience (1% tourist and 99% local). There were so many people we couldn’t get a good spot for the parade so we just watched from afar. The parade was simple and short but it’s fun looking at the crowd and it was cool to see so many women and children out and about. We also went to a rose product store that is much loved by the locals - the price was definitely local price because all the locals were doing shopping sprees there for rose products. I also got to join a line dance with some local dancers so that was cool too.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

Our guide stopped at many nice photo spots! This is closer to where our guide is from so he knows all the secret photo spots. We also bought some cool minerals from a road side shop. Note: The description mentioned visiting the movie studio but we were told by the driver we don’t have time to do that and I only got to see that studio’s gate.

Quality of Experience

Guides, Drivers and Staff

Transport

Le Jardin Secret Gardens Tour

Marrakesh

The building was nice. We enjoyed the short tour. Overall pretty little garden.

Quality of Experience

Guides, Drivers and Staff

Guided Tour of Aït Benhaddou

Morocco

I am glad we got a guide because otherwise I would have thought one of the movie prop was a historical gate. The guide brought us to one of the few houses still being inhabited. We got to look inside and that was interesting. Overall Ait Benhaddou is super busy so expect it to be overrun by tourists when you go. It is the way it is.

Quality of Experience

Guides, Drivers and Staff

Transport

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

I really enjoyed the city. It has such a nice energy. To be honest by the time we got to Marrakesh we have already walked through many souks so some of the stuff we saw was a bit repetitive. However, the energy was different. Our guide was fine over all but he make up some facts for some questions we asked. I wish he would just tell us he doesn’t know.

Quality of Experience

Guides, Drivers and Staff

Transport

We walked the whole way so really there’s no transportation needed for this

Indulge in a Three-Hour Cooking Experience at La Maison Arabe

Marrakesh

Okay this is hands down the best equipped cooking class we ever did. Everyone gets their own station and it was super organized! Nothing but love for this experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira

Morocco

Honestly, kind of a boring ride

Guided Tour of Volubilis

Volubilis

The guide we got for this place was SO good. We only spent an hour with him but I learned so much. Some people may ask why you want to visit a Roman ruin when you can just go to Italy, but if you enjoy history I think it’s worth coming here as it’s the southern reach of the Roman Empire and it’s a bit different than what you see in Rome yet familiar at the same time. In Italy the nice ruins are all quite busy and you can’t get close to things. Here it was so quiet and peaceful and you can walk anywhere you want.

Quality of Experience

Guides, Drivers and Staff

Transport

Experience a Private Buggy Adventure in the Desert

Merzouga

We had fun zooming in the desert. We didn’t see many people on the dunes so we felt like we were alone in the wild instead of being in a tourist trap. The guide was nice and took a few cool videos for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience

Morocco

The spa we ended up going to was not the same spa that the organizer said we would be going to. I was a little disappointed because of that and kind of wished I booked my own spa experience. However, the service and experience was good over all. It just wasn’t the spa I wanted to go to.

Quality of Experience

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

I liked the building but the tour was a bit lacking. Large group tour + not that much info given.

Quality of Experience

Guides, Drivers and Staff

Felt like I was on a tourist conveyor belt. The guide was rushing through the tour didn’t say anything particularly interesting about the building aside from what I can find out myself online.

Transport

Horseback Riding on the Captivating Beach of Essaouira

Essaouira

I have ridden horses all over the world but this is the first time I felt really bad for the horses and a bit unsafe riding. 1. The horses don’t get breaks between rides so they are super tired and irritable. 2. One of the horses we rode on was sick and sneezing the whole time. 3. Because the horses are tired and irritable one of them was constantly aggravating other horses. One of our horses almost went into a fight and the horse it almost fought with then went ahead and fought another horse and the two bucked off their riders 4. Usually you are supposed to take off saddle after a ride but of course since there’s no breaks for the poor horses the saddles stay on

Quality of Experience

Guides, Drivers and Staff

They don’t speak English. Also the horses are mistreated.

Transport

Essaouira Revealed: An Immersive Guided Experience of History and Heritage

Morocco

The old man that guided us around was nice and pointed out some super cool things in the little city that we wouldn’t have noticed if he didn’t. We didn’t eat with him and we didn’t need transport so I am not rating food and transport. We enjoyed this leisurely tour.

Quality of Experience

Guides, Drivers and Staff

Awakening the Sahara: A Camel Trek into the Sunrise

Merzouga

By far the better camel ride between the two we took. When you riding into camp around sunset, everyone else is riding in so it’s super busy. But for sunrise no one else is round so you really get to experience the peacefulness of the desert.

Quality of Experience

Guides, Drivers and Staff

Transport

A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home

Morocco

We ended up visiting a family in Marrakech outskirts instead of Fez because the Fez family cancelled on us last minute. The family we visited was super nice. We had cookies in their backyard and they showed us how they cooked the food and we had dinner at the living rooms. The food was super home made and tasty. I wish I get to hang out more with the ladies of the house more but they mostly stayed in the kitchen only and didn’t eat with us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tasting Marrakesh: A Private Gastronomic Adventure

Marrakesh

We had a lot of tasty stops. Come hungry. We didn’t each lunch that day and we were still not hungry enough for this tour! We were so full by the end of the experience we had to take the cookies to go.

Quality of Experience

Food

Guides, Drivers and Staff

I was a bit Leary at first as it was out of my hands . I usually have control to do all my trips. But I was greatly surprised!!! The hotels the times of train and planes were all wonderful. They did a great wonderful job. The excursions etc etc were all detailed to the very best. It’s nice to know that I found a great company to take over on the bigger trips and I know and will be at peace that they will get it done to the very best of my dream trips. They were always there on contact when needed. So happy to have found such a detailed company. Thanks again and I look forward to having you do my next trip again.

Majid provided detailed planning focusing on our group's interests, and he is excellent at pre-trip communication. The lodgings he chose for us were spectacular, one-of-a-kind experiences. He provided us with an expert driver, Mustafa, and van dedicated to our group for the entire trip. The guides he chose for us were friendly and knowledgeable: Moushine who accompanied us for the entire trip; Hakim in Fes; Madi in Meknes; Hamid in Marrakesh; and Youness in Essouaria. I learned so much about Morocco. I highly recommend Majid and his team for travel to Morocco.

The whole trip was exceptional from the beginning to end!
Paula really took the time to understand how we wanted to spend our two weeks in Australia and she nailed it.
We started in Melbourne and had a fantastic guide (Bronson) who took us down the Great Ocean Road. He provided a lot of historical information and was super fun and easy going too!
We then went to the Healesville Animal Sanctuary the next day which was equally wonderful. We saw so many amazing animals and the guide, Steffi was extremely knowledgeable and kind. I will post some of the amazing pics!
We then headed to Uluru which was my favorite part of the whole trip. I could not get enough of the endless gorgeous night sky with the stars that went on forever. I will post those pics too.
The Field of Lights was well worth it so I highly recommend doing that. The tour the next morning was phenomenal. I was in Uluru for my birthday and I couldn’t have asked for a better memory. You have to take the time to visit this special place in the Outback.
The next day we were off to Cairns. This was another incredibly beautiful destination where we were able to enjoy a great amount of time in the water. Paula set us up to go snorkeling and diving for the day and it was a lot of fun. Make sure you pack some motion, sickness meds because the water is pretty rough. The day after the great barrier reef, we went to the Daintree rainforest, which was also pretty spectacular. We took a tour and our guide was a sweet older man by the name of Daniel and it was a very long day. There was a lot of sleeping on the van and the day was rainy so it wasn’t my favorite of the trip after we headed to Sydney, which was my second favorite destination. In Sydney, we did a wine tour one day where we hit three different wineries, which were wonderful and then the next day we did a blue Mountain tour, which was pretty spectacular. Our guide for the Blue Mountain tour was named Matthew and he was exceptional. He knew the history so well and was able to convey so much information in that short period of time . I highly recommend the Blue Mountain tour when in Sydney. The next favorite part of the trip for me was the Sydney Harbor cruise. We had no idea what to expect and it truly exceeded our expectations. The views were absolutely stunning and the restaurant we went to for dinner was incredible. The boat crew was wonderful and we were served champagne and wine and hors d’oeuvres. That were truly spectacular, the views of the opera house and the Sydney Harbour Bridge were absolutely breathtaking especially at night with all the lovely lights. It is a must do activity in Sydney. The restaurants in Sydney were also quite extraordinary. We had some of the best food that we’ve ever had in the world in Sydney. we went to an Italian restaurant named Alfredo’s and had one of the best Italian meals of our lives and we had gone to Italy two years ago and had pretty spectacular food there. The other restaurant that we really enjoyed was Mu Mu 4 You. This was a combination of Malaysian Singaporean in Indonesian St., Food and simply delicious. And then on our last night, we went to a restaurant called Boop and Tone, which was also spectacular.
We could not have had a better trip and are so grateful to Paula and Kim Kim for making all the arrangements.

Did a solo 1 week trip to Bosnia, accompanied by a guide. My guide Samer was a wonderful resource. He communicated promptly during our planning of the trip, and offered very useful suggestions in helping me put together a 1 week itinerary that included all of my interests. Samer also drove and accompanied me on the trip, and was an informative, pleasant, and professional companion throughout. Best of all his passion for Bosnia was contagious and peaked my interest for a future more lengthy trip. I should mention that Samer's speciality is guiding hikes in the mountain, and as this is also a passion of mine we were well matched.

We had an amazing and magical vacation to Australia. Since it was our first time visiting, we really wanted to optimize our time there. Paula was so helpful and made our trip so amazing. Some highlights included the Great Ocean Road trip out of Melbourne where our guide Bronson was so fun and engaging. Loved visiting the Healsville sanctuary where we were able to feed the loveliest kangaroo named Flo- our guide Stephie was so passionate about the animals. Cairns was such a fun beach town and we had an amazing time snorkeling at the Great Barrier Reef. Don’t skip Uluru at sunrise and sunset- the Field of Lights were amazing and we were able to see the most gorgeous night sky. Sydney has some of the best food and night life. We loved taking the ferry to Manly Beach. The private dinner cruise around the Sydney Harbour may have been my favorite experience.

Everyone's nightmare - loosing your phone in a foreign country 12 hours before departure! Upon arriving back at our hotel on the last night, one traveler realized he had lost his phone. We'd been on two boats and a taxi! We immediately messaged KimKim and they began contacting the cruise and transfer company. Then using Find My Phone, the location was determined and KimKim contacted the transfer driver. Without KimKim, this would have been a lost phone and a frantic traveler!

We had the most amazing time in the Greek Islands of Naxos, Milos and Santorini! Naxos was our favorite because it is not very touristy and the staff at Villa Marandi. Villa Marandi is a little gem about 10 minutes outside of Chora (Naxos Town) and requires cabs or a car for each trip. I would recommend renting a car for ultimate freedom to explore beaches and villages. We were able to rent a minivan - we were a party of 6 - for $75 Euro a day. Cabs cost us $80+ tip for each round trip into town because we needed 2 cars.

The staff at Villa Marandi treated you like family every time you returned. They were super responsive to every request, and the food and drinks were top notch! The resort is located on the beach and has a beautiful pool. I would definitely recommend staying at Villa Marandi and renting a car.

We did a Cultural & Food Tour with Labrena (Ray of Sunshine in Greek) and she lived up to her name! She was the perfect ambassador to Naxos! We took a sail with Naxos Sailing with Captain Ana and Firstmate Harris. They were excellent.

In Milos, we ventured out on sea kayaks on a windy chilly day. The crew had sea skirts for us which enclosed our torsos and legs in the kayak, keeping us dry and warm. The sites were beautiful and the water refreshing!

In Santorini, we took a sunset cruise on a private boat where the crew took great care of us! We saw stunning sites, swam, had an amazing dinner, and saw a lovely sunset.

In Athens, we toured the Acropolis with Effie who was an amazingly knowledgable guide not just about the ancient sites but Athens and Greek life in general. We truly enjoyed our time with her.

Hotel Reviews

Miland Suites Milos

Milos

This is a stunning hotel but it does not have a bar or restaurant. Since it is also very remote - on a hillside near nothing - you cannot walk to a market, restaurant or bar. Taxi's to town vary in price. To go to Platka, it is $50+ tip! If you are staying here, you should rent a car.

Authenticity & Character

Location

Not far from town, but isolated.

Staff

Cleanliness & Comfort

Lilium Santorini Hotel

Santorini

The view is unmatched! Lounge chairs facing the crater. The staff is excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elia Ermou Athens Hotel

Athina

Right in the heart of Old Town Athens!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Marandi Luxury Suites Naxos

Naxos

You must stay here! You will be treated like family by the entire staff. We seriously did not want to leave. Located on a private beach, this is a true gem.

Authenticity & Character

Location

The view and resort are amazing! The only downside is that you need a car to go anywhere.

Staff

I would give them 10 stars! 5 is not enough

Cleanliness & Comfort

Activity Reviews

Full-day Private Catamaran Cruise around Naxos Island

Naxos

Ana and Harris were great!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Naxos Town Private Cultural Food Tour

Naxos

Labrena was terrific!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Santorini Cultural Highlights Guided Tour with Wine Tasting

Santorini

The tour guide did not have a plan and did not seem informed. Luckily, Art Space Winery was AMAZING!!!

Guides, Drivers and Staff

George was not prepared nor knowledgable

Transport

Private Milos Kayaking Tour

Milos

Quality of Experience

Guides, Drivers and Staff

Transport

Michael Was fantastic, he responded immediately to all our questions, concerns and unexpected issues. I highly recommend kimkim