Kimkim Trip Reviews

4.8
Based on 14,305 ratings
Read 14,305 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had an excellent 10 days in Rome and Sorre...
Italy | Oct 23 - Nov 1, 2024

Steven
Steven F.
Australia | Reviewed on Nov 02, 2024
We had an excellent 10 days in Rome and Sorrento. Everything worked well with great transfers, good hotels and excursions. The excursions we went on were all good but in hindsight private tours in Rome would have been better for us. Rome is extremely busy and in groups of 12 plus it’s often hard to hear the guide. The accommodation was as described, clean and of a good standard. Sorrento was an excellent base to explore the Amalfi coast and Pompeii. Read more

We had an excellent 10 days in Rome and Sorrento. Everything worked well with great transfers, good hotels and excursions. The excursions we went on were all good but in hindsight private tours in Rome would have been better for us. Rome is extremely busy and in groups of 12 plus it’s often hard to hear the guide. The accommodation was as described, clean and of a good standard. Sorrento was an excellent base to explore the Amalfi coast and Pompeii.

Hotel Reviews
Royal Suite Trinita dei Monti
Rome

The hotel is in a great location on the Spanish Steps. Drinks in the courtyard at sunset was fantastic. However it is hard to access with luggage via a tiny elevator. The rooms whilst very nice were all quite different eg: our room had an extremely small bathroom but a big bedroom. The hotel only has eight rooms and is one floor is a residential building.

Authenticity & Character
Bathroom in unit 27
Location
Proximity to many attractions and Metro
Staff
Very helpful.
Cleanliness & Comfort
Hotel Continental
Sorrento

Great location close to the old town and the beach/port area. Rooms were spacious, clean, and staff were very helpful. Very quiet of a night to sleeping was easy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Filippo
Rome

An excellent B&B in the Barberini area. Modern, clean comfortable rooms. Staff were very caring and helpful.

Authenticity & Character
Modern, clean, quiet and well located.
Location
Close to plenty of attractions and the Metro.
Staff
My partner injured her knee travelling to Rome and the staff were very caring and helpful.
Cleanliness & Comfort
The place was spotless.
Activity Reviews
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

The tour was too big and it was hard to hear the guide. Going to the Coliseum at 11 was too late on the day as the coliseum gets very crowded. We visited the Forum and Palatine Hill before and this could have been done first

Quality of Experience
Smaller groups
Guides, Drivers and Staff
Better audio systems.
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome

The guide was knowledgeable and spoke well. We only passed by the art in the Vatican Museum with little time to appreciate it. We did not see the Raphael room or the Caravaggio’s. It felt like the Vatican Museum was the conveyor belt to the Sistine Chapel. The crush in the Sistine Chapel was awful. The tour of St Peters was good. Having been to Rome previously and seen the Museum etc, I know how good the experience can be. Too many people in small spaces.

Quality of Experience
Guides, Drivers and Staff
Better audio
Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy

Great guide and transport. The guide wasvery knowledgeable and funny. we arrived as the gates opened, so we beat the crowds. Pompeii was an amazing experience and 1/2 say was plenty of time to see the key things.

Quality of Experience
Knowledge of the guide
Guides, Drivers and Staff
Very friendly and knowledgeable
Transport
Great driver on very narrow roads
AMALFI AND POSITANO DISCOVERY BOAT TOUR IN A SMALL GROUP
AMALFI AND POSITANO DISCOVERY BOAT TOUR IN A SMALL GROUP
Sorrento

What a wonderful way to see the Amalfi coast and the towns of Positano and Amalfi. The boat was excellent for 10-12 people. The time we had in both Amalfi and Positano was enough to get a taste of both places. We every had a couple of beers/wines on the trip and this was much appreciated. However a hotel pickup would have been appreciated as we had a 20 minute walk to from the pick up point.

Quality of Experience
The boat, the driver, the guide and the hospitality.
Guides, Drivers and Staff
They loved their jobs.
Transport
Capri self guided day-trip with hydrofoil tickets
Capri self guided day-trip with hydrofoil tickets
Sorrento

At best it’s a fast ferry not a hydrofoil. The trip to Capri was fine but timing of the return trip changed without notice. At one stage we were wondering how we would get home. In the end we got a later ferry. While Capri is nice, it’s very expensive to eat and drink. The Blue Grotto closed in the early afternoon allegedly due to high tide but we suspect it closed due to lack of people.

Quality of Experience
Guides, Drivers and Staff
Transport
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

We organised a cooking class and we had a wonderful day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emi Carletti

Southern Italy in 15 Days
Italy | Oct 15 - Nov 1, 2024

Bernadette
Bernadette A.
Hong Kong SAR China | Reviewed on Nov 02, 2024
The pace was just right! The tour guides all excellent for pier private service tours and in the end the Mikos of Mt Etna and Catania, Elise for the shared tours where phenomenal in understanding and appreciating all that we see. Private pick up service, on time and excellent and helpful to see the sights. I’m so happy to have chosen Kimkim. Read more

The pace was just right! The tour guides all excellent for pier private service tours and in the end the Mikos of Mt Etna and Catania, Elise for the shared tours where phenomenal in understanding and appreciating all that we see. Private pick up service, on time and excellent and helpful to see the sights. I’m so happy to have chosen Kimkim.

Hotel Review
Hotel Politeama
Palermo

Motel rather than hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Nov 05, 2024

Dear Bernadette, Thank you so much for sharing your experience with us! Ensuring a smooth, stress-free journey is our top priority, so it’s wonderful to hear that you enjoyed our drivers and expert local guides. We take great pride in working with such a dedicated team and will be sure to pass along your kind words to them.

We’d be delighted to assist with any future travels you have to Italy! Until then, arrivederci from the entire Storywalking team!

Our Trip to Vietnam, Cambodia and Laos was pl...
Vietnam | Oct 4 - Oct 20, 2024

Stephen
Stephen B.
France | Reviewed on Nov 02, 2024
Our Trip to Vietnam, Cambodia and Laos was planned over roughly 6 months with the help of Long, our travel specialist. This was our first visit to SE Asia and we wanted to include parts of Vietnam, Cambodia and Laos. In Vietnam with our guides Mai, Tran and Johnny, we visited Hanoi, Mai Chau, Ninh Binh, Halong Bay for a cruise, Hué, Hoi An and Saigon-Mekong Delta. A couple of days in Cambodia, based in Siem Reap with our guide, Sen, allowed us to visit all the major temples - the 5 am visit... Read more

Our Trip to Vietnam, Cambodia and Laos was planned over roughly 6 months with the help of Long, our travel specialist. This was our first visit to SE Asia and we wanted to include parts of Vietnam, Cambodia and Laos. In Vietnam with our guides Mai, Tran and Johnny, we visited Hanoi, Mai Chau, Ninh Binh, Halong Bay for a cruise, Hué, Hoi An and Saigon-Mekong Delta. A couple of days in Cambodia, based in Siem Reap with our guide, Sen, allowed us to visit all the major temples - the 5 am visit to Angkor Wat was particularly spectacular with the sunrise! After that we spent 3 days in Laos based in Luang Prabang, our guide, Som, showed us a city tour and we experienced the incredible Fire Boat Festival, a Mekong cruise and visits to the Pak Ou Caves and Kuang Si Waterfall. At the end of our 16 day holiday we returned to Hanoi before our flight home, the next evening. It was a fabulous holiday with many spectacular sights and sensations. Thank you to Long, our travel specialist and all of our guides, your dedication and professionalism was much appreciated!

Hotel Reviews
Mai Chau Ecolodge

It's a fantastic place to stay. The hotel, room, pool and restaurant & food were all great. Incredible views from our room. Staff & service nice, agreeable. Nothing to add but the fabulous sunset! I would stay here again.

Authenticity & Character
The architectural style
Location
Comfortable room, incredible view.
Staff
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

This is a nice hotel with agreeable and helpful staff. We stayed there twice, two nights at the start of our October 2024 SE Asia visit and one night at the end since we used Hanoi as a gateway for our tour. The hotel is very conveniently situated in the old town and great as a starting point for that part of Hanoi and further afield. Staying there makes it easy to experience the local atmosphere! There is a nice rooftop bar and restaurant together with the breakfast room. Everything we ate there was good but not fine dining (breakfasts and evening meal). There are also plenty of places to eat outside too. For our first stay we had a 4th floor room which was a nice size and with a balcony (the shower was ok but had a slippery floor). For our second visit, we stayed in a 5th floor room which had a large balcony, nice bathroom and sauna. The rooms were very clean. A good place to stay when visiting Hanoi.

Doris Cruise

We used Doris Cruise for the Ha Long Bay part of our Vietnam tour. We had a "Junior Double Suite Sea View with Private Balcony" which we thought was very nice and comfortable with a good bathroom and nice secluded balcony. This was good since it was on the second floor away from the sea - from time to time there were small rowing/motor boats stopping and trying to sell drinks and souvenirs who did not understand "no thank you". The cruise ship was nicely designed and decorated and very clean. We liked the jacuzzi situated in the bow and had a good soak there whilst most other people went on the visits (we didn't do those). Staff were agreeable and extremely helpful. The restaurant was nicely designed and allowed good sight seeing whilst at lunch. The food was ok, we did find the buffet a little bit limited and it was not always replaced in a timely manner. There were two downsides for us, one was the cost of the drinks, in particular, the wine, even for Vietnam was ridiculously expensive, much of it at 40-60€ a bottle! The second, was the long tender trip out to and back from the cruise ship which ate into the stay somewhat (40-50 minutes each way). Overall though, the cadre of the visit and the incredible scenery made the trip certainly memorable!

Eldora Hue
Hue

The hotel has a "baroque" architectural style and we did appreciate the size and cleanliness of our comfortable room (and the view since we were on an upper floor). The rest of the hotel was clean and comfortable too, the swimming pool (top floor) was super with good views of the city, again nice to relax with a swim after a days' sightseeing! A pity the hammam and sauna were not working. The breakfast was good with plenty of choice. It was necessary to choose your breakfast timing a bit since there were several tour groups staying at the same time as us which sometimes made the breakfast restaurant crowded and tables were not always cleared away in a timely manner. However, that's a problem often encountered in hotels and I will say that the staff were quick to replenish the buffet - so avoided a downside of sharing with tour groups. The hotel was situated in a good location and a brief walk found plenty of restaurants to choose from in the evening. Overall our stay was a positive experience.

Hoi An Riverside Villas & Apartments

We stayed at the Riverside Villas & Apartments, Hoi An for one night on October 11 , 2024. Our hotel room was quiet but small and cramped (nowhere to store our cases conveniently) but it was very clean with a reasonable bathroom. The hotel staff were polite and it had a nice pool. The breakfast was fine. We found a nice restaurant (Firefly Garden) 3-400 m from the hotel (there were plenty of others around too). Overall our stay was ok - however, the hotel is 2-3 km outside the main tourist area of Hoi An and it was just a pity that it was so far from the town centre.

Acnos Hotel

This hotel has an interesting modern stylish design and was very clean everywhere with very friendly & polite staff. We particularly liked our upper floor bedroom which was a reasonable size with a comfortable bed and decent shower & toilet. The hotel was well located in Saigon with easy access to the town centre and places to eat (~8-900 metres). The breakfast area was on the top floor with a spectacular view of the city and plenty of space - staff were very efficient and agreeable. Breakfast was decent with a good selection and choice. We enjoyed our stay in this hotel, It might apparently only have 3 stars but we were happy with our stay and it's certainly a good choice for a short touring visit of the Saigon area.

Souphattra Hotel Luang Prabang
Luang Prabang

This really is an excellent hotel, possibly the best place we stayed in during our whole SE Asia tour. The style was modern, an elegant boutique hotel. Our room was a medium size but comfortable, well equipped and with a decent shower/bathroom; it was very clean. The hotel's staff were very polite and helpful with attention to detail. There were some nice touches such as the efforts they made for decorating the hotel for the fire boat festival. The pool and bar area was excellent and the restaurant agreeable to use with a nice atmosphere (it covered breakfast and all other meals). The hotel was conveniently located and a short walk or ride into the main areas of Luang Prabang and we would happily stay there again.

Le Clos Du Fil Hotel
Ninh Binh

This is a decent hotel with friendly staff. Our room was a good size and was very clean. There were plenty of plugs! The restaurant and service was good (we only had breakfast). We particularly liked the pool which was in very agreeable, exotic surroundings and marvelous for cooling off after a day travelling and visiting! The hotel was in a good location, 2 minutes walk from the main road through Ninh Binh, good for a stroll and with lots of restaurants. I would definitely stay there another time.

HARI Residence & Spa
Svay Dangkum Commune, Siem Reap

As part of our SE Asia tour including Vietnam, Cambodia and Laos, we stayed at this hotel in Siem Reap, Cambodia for two nights, October 14 & 15, 2024. We were extremely disappointed with the quality of the room in the Hari Residence, it was really bad. I've refrained from giving details because it doesn't come close to any of the other rooms we had during our tour and don't want to seen as overreacting - but I can supply those if you wish. The only reason I give this place one star is because of the breakfast room staff who were polite and courteous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore The Beauty of Tam Coc And Climb To The Mua Cave
Explore The Beauty of Tam Coc And Climb To The Mua Cave
Ninh Binh

Another nice drive there with plenty to see. Lunch was interesting, our first try at Goat wraps! Following on, two great visits to the Mua Cave and those... steps.., and Tam Coc and the boat ride (watch your head in the caves...).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

Boarding and sailing out to the cruise ship on the tender was rather long and slow if picturesque.

Quality of Experience
Guides, Drivers and Staff
Transport
Watching Water Puppet Show (N)
Watching Water Puppet Show (N)
Hanoi

A visit to the water puppets was amongst the first activities of our Hanoi visit. We visited the Thang Long theatre opposite the Hoàn Kiếm Lake and old town. The visit lasts about an hour and has several different scenes each of a few minutes in length. An example would be the retelling of the Hoan Kiem Lake legend - the story of a magical sword together with the turtle. We were impressed by the skills of the puppet operators and this was really a wonderful experience and well worth a visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk The Mountain Trails in Xa Linh Village
Walk The Mountain Trails in Xa Linh Village
Mai Chau

A lot of driving today. Traffic in Vietnam is somewhat slower than we anticipated and we were happy to take a break on the way to the mountain pass at Dừng Nghỉ Đèo Thung Khe (as per Google Maps). Here, we saw local food of all forms available to eat and we sampled some of those more to our taste such as sticky rice and Jackfruit. On our way again, we stopped for lunch with Jay and his family (the "Memories Homestay"). We were given a wonderful home cooked, authentic lunch and learnt about their family and the Hmong way of life. After lunch a great walk around the village to admire the scenery - amongst all that, we saw the local rice harvest being dried in the open air.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

We started with a trip along the Perfume River to see the Thien Mu Pagoda and Buddhist temple. Next up the Hué morning market. This was followed by a good walk around the Hue Imperial City before lunch. In the afternoon we visited the Mausoleum of Emperor Tu Duc, then Huong Non Tram Huong Hue - Incense Village. All in all a good days visit and we saw and experienced many memorable things and sensations. The only downside was the torrential rain but that was certainly beyond anybody's control!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi

Our first city visit during our SE Asia tour in October 2024 was Hanoi. Our guide, Mai, provided us with a good overview of the sights. Our tour included, Tran Quoc Pagoda, the Museum of Ethnology (particularly interesting, including the village and houses outside section) and a Vietnamese lacquer art workshop and gallery. After lunch, our visit took us to the Temple of Literature before rounding off with the Ho Chi Minh Mausoleum. The tour gave us a good overview of some of the major sites in Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Disembarking the cruise
Disembarking the cruise
Ha Long Bay

Just like boarding, this was a bit long... Our pick up and driver was good. The drive to Hanoi Airport was ok and there was plenty to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Cr & driver good, flight to Hué terrible!
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

This day was mainly in two parts, 1) the drive from Hué to Hoi An and 2) sightseeing in Hoi An. We enjoyed the drive to Hoi An. This passed via the lagoon at Thua Thien where we stopped for 30 minutes for a coffee and sightseeing, via Da Nang (quite interesting to drive though) and finally with a climb to the mountain pass (~480 metres) at Hai Vân Quan where we stopped for 15 minutes sightseeing before continuing to Hoi An. We really the enjoyed this drive, our two stops were quite fascinating and culturally different to each other, so certainly worth the stops. The final part of our day was a three hour look at Hoi An including lunch and being dropped off at our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap

The whole evening experience (meal, location and the dance show) was very positive and definitely worthwhile. The dance show was divided into a series of set pieces related to local culture and fascinating; the meal was very good quality with excellent service. We can definitely recommend this experience to other travellers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

This was one of our favorite days during our holiday. We saw many temples but each totally different. Starting with our 5am first visit to see the sunrise at Angkor Wat following on to the other temples, all close by. Our guide, Su did a great job of explaining the differences between them and their history. It's difficult to identify a preference between views and experiences. maybe we have just a slight bias towards the Temple of Ta Prohm, AKA the "Tomb Raider Temple" which was particularly amazing! Or, just maybe the Hindu temple of Banteay Srei that we visited on the previous day... However, this was an unmissable day :)

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Banteay Srei, Banteay Samre & the Roluos Temples
Discover Banteay Srei, Banteay Samre & the Roluos Temples
Siem Reap

Our flight was delayed so there wasn't time to see the Roluos temple. However, the Banteay Srei and Banteay Samre temples were frankly awesome. As our guide Su explained, Banteay Srei really is a gem! Later in the evening we finished with a walking tour around Siem Reap and the night market. Overall, a good day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

Our guide Johnny picked us up from our hotel at 8 am for our tour of the Mekong Delta. It was about a 3 hour drive, including a biobreak before our first stop to visit a brick factory at Lò Gạch Phú Tự (according to Google Maps). We saw how the local brick making was done, from the clay to the kiln firing process. Following that we transferred to a river boat along the Ben Tre River (and a fresh coconut drink!). In a tributary of the river we visited a small company making coconut based sweets and other products. There were demonstrations of the different processes- we also explored the craftsmen's shop including tasting the snake wine! (like strange saké). Continuing down the river we stopped and walked a couple of km to a Homestay for lunch (very copious it was too). Our final experience in Ben Tre was a short 15 minute ride in a longboat before heading back to Saigon. All in all, a great day out, made even better by our fantastic guide, Johnny who was a really experienced and helpful person. Possibly the best guide we have ever had on our travels.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pak Ou Caves - Kuang Si waterfall
Pak Ou Caves - Kuang Si waterfall
Luang Prabang

Today's activities started with a 06h30 start to see the daily morning alms giving ritual to the Buddhist monks. This was quite particular and a very original experience. Following on from this we visited the morning market; this was one of the most diverse local markets we have seen and was a quite unforgettable experience. Following breakfast at our hotel we were driven to the Luang Prabang historic area to start our boat trip up the Mekong River to the Pak Ou Caves. On the way (1h20) we stopped at Chang Hai, a small village selling local whiskey and clothing. We continued for about another 30 minutes (1h50 and about 25 km total) to the caves. Pak Ou Caves are certainly an original experience since they are only accessible from the Mekong River, there are thousands of Buddha statues of all sizes to be found inside and on several levels, truly amazing to see! On the way back to Luang Prabang we stopped at the Nalongkone Shop where we learnt how to make "Sa" paper, their speciality. After lunch we drove to the Kuang Si Falls (about an hour). This was an incredible site - a series of cascading pools which were milky turquoise coloured. The whole site is very large with a spectacular water chute at the top and was well worth the visit.

Luang Prabang city tour full day
Luang Prabang city tour full day
Luang Prabang

We started the tour with a visit to the temple, "Wat May Souvannapoumaram" and after that the national museum to see another ornate temple "Haw Phra Bang" and the royal palace. The temples were very impressive and we liked the royal palace particularly which had plenty of historical information about the royal family (as was). After lunch we moved on to the very old temple "Wat Xiengthong" where the site has been developed since the 1550s. It was quite hot by then so we took a break for a few hours then met our guide again early evening to walk around the historical region downtown to the see the Fireboat Festival and animations. I must say we had a splendid evening there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 12, 2024
Dear Mr. Stephen, Thank you so much for your wonderful reviews about our recent trip with me and our Realistic Asia team! We're thrilled to hear that your trip to Vietnam, Cambodia, and Laos was such a memorable experience. It’s great to know that Long helped you plan an itinerary that included so many highlights, from the stunning sunrise at Angkor Wat to the vibrant Fire Boat Festival in Luang Prabang. We’re proud of our guides—Mai, Tran, Johnny, Sen, and Som—and will pass along your kind... Read more

Dear Mr. Stephen,

Thank you so much for your wonderful reviews about our recent trip with me and our Realistic Asia team! We're thrilled to hear that your trip to Vietnam, Cambodia, and Laos was such a memorable experience. It’s great to know that Long helped you plan an itinerary that included so many highlights, from the stunning sunrise at Angkor Wat to the vibrant Fire Boat Festival in Luang Prabang. We’re proud of our guides—Mai, Tran, Johnny, Sen, and Som—and will pass along your kind words about their dedication and professionalism. Thank you for choosing us for your first Southeast Asia adventure, and we hope to see you again for your next journey!

Take care and safe travels!

Warmest regards,
Long

Karin and Raquel did a great job putting toge...
Portugal | Oct 17 - Oct 26, 2024

Deborah
Deborah B.
Seattle, WA | Reviewed on Nov 02, 2024
Karin and Raquel did a great job putting together an amazing itinerary for our trip to Portugal. I tweaked it a couple of times and they were so accommodating and helpful. All of our drivers and guides were amazing. Fernando showed us around Braga and Guimaraes, we had an amazing lunch and he showed us some local shops.
Nuno was a wealth of information as he showed us around Coimbra and the University. We then spent a day in the beautiful towns of Sintra and Cascais as we explored...
Read more

Karin and Raquel did a great job putting together an amazing itinerary for our trip to Portugal. I tweaked it a couple of times and they were so accommodating and helpful. All of our drivers and guides were amazing.

Fernando showed us around Braga and Guimaraes, we had an amazing lunch and he showed us some local shops.
Nuno was a wealth of information as he showed us around Coimbra and the University. We then spent a day in the beautiful towns of Sintra and Cascais as we explored the gardens and Palace of Monserrate with our guide Nuno.
Next we were off to Nazare and Obidos with Paulo. What an amazing day! Obidos was incredibly beautiful with all of the blooming bougainvillea and quaint alleys and doorways. We had lunch in Nazare and went down to see the beach and waves. We met a local vendor and got some yummy treats and then continued exploring the coast.
Perfect day and Paulo is like family now :)

We also rented a car to drive down to Lagos to do some exploring on our own. There was a bit of a mix up with this but Paulo helped us out and got things squared away.

All of the accommodations were perfect.

We will definitely use KimKim again.

Hotel Reviews
H10 Duque de Loule
Lisboa

Absolutely loved this hotel! Great service and wonderful breakfast. Vera greeted us every morning for breakfast and was the sweetest.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Hotel Star Inn Lisbon Aeroporto
Lisboa

Great location to fly out the next day. Dining was nice and staff was very friendly.

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos

Front desk staff was great and always very friendly. Breakfast was good and staff was very accommodating to an allergy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion to Nazaré & Óbidos
Private Day Excursion to Nazaré & Óbidos
Lisbon

Paulo was the absolute best! We had a wonderful day. Paulo is very knowledgeable about his beautiful country, fun to be with and so gracious.

Quality of Experience
Perfect!
Guides, Drivers and Staff
Paulo is the absolute best!
Transport
Beautiful clean car.
Private Excursion: Braga & Guimarães
Private Excursion: Braga & Guimarães
Porto

Our guide was Fernando and we had a great day with him. Beautiful part of the country, fun stories and yummy food.

Quality of Experience
Guides, Drivers and Staff
Super friendly and knowledgeable.
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Loved the town of Sintra! and then we visited the Monserrate Palace with its beautiful gardens. Could have spent the whole day here, beautiful and not a lot of people which made it even better.

Quality of Experience
Food
Guides, Drivers and Staff
Nuno did a great job
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 04, 2024

Hi Deborah, thanks so much for your kind words and for taking the time to share your feedback, I love your pictures!🤩 I'm so pleased that you had a wonderful trip! I will pass your words onto Karin and guides who will love to hear that she has contributed to a memorable trip. I wish you all the best and hopefully, we can plan another adventure together in the future x Raquel

Exploring Costa Rica: A Journey Full of Wildlife, Culture, and Beauty
Costa Rica | Oct 25 - Oct 30, 2024

C
Chinami M.
Japan | Reviewed on Nov 01, 2024
I had an incredible trip to Costa Rica, and I cannot recommend it enough! My coordinator, Olman, did an amazing job organizing everything. One of the most unforgettable highlights of the trip was witnessing the incredible diversity of wildlife throughout the country, especially in Monteverde and Manuel Antonio, which were absolutely breathtaking. My driver, Alex, was exceptional. He shared fascinating insights about Costa Rican wildlife, culture, cuisine, and daily life, making the journey... Read more

I had an incredible trip to Costa Rica, and I cannot recommend it enough! My coordinator, Olman, did an amazing job organizing everything. One of the most unforgettable highlights of the trip was witnessing the incredible diversity of wildlife throughout the country, especially in Monteverde and Manuel Antonio, which were absolutely breathtaking.

My driver, Alex, was exceptional. He shared fascinating insights about Costa Rican wildlife, culture, cuisine, and daily life, making the journey informative and engaging. His knowledge and friendliness added so much value to the experience.

Overall, this trip was a perfect blend of adventure and learning. I left Costa Rica with a deeper appreciation for its natural beauty and culture, thanks to the excellent coordination and guidance from Olman and Alex.

Hotel Reviews
Hotel Cipreses
Monteverde

I stayed at a lovely hotel in Monteverde, and it was a fantastic experience. The property is surrounded by beautiful greenery, which made for an incredibly relaxing atmosphere. The staff were all very friendly and welcoming, making me feel right at home. Breakfast was delicious, offering a great start to each day. While the walk to the main souvenir shop area took about 15 minutes and included a steep slope, there were some convenient supermarkets and restaurants located near the hotel. Overall, it was a peaceful and enjoyable stay, perfect for anyone looking to unwind in nature while still having easy access to local amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The window in my room was broken, which made it quite noisy when gusty winds blew into the room.
Karahé Beach Hotel
Manuel Antonio

I had an amazing stay at a beautiful hotel surrounded by lush greenery and vibrant flowers. The location was fantastic, with easy access to the beach, which made it perfect for both relaxation and adventure. I even tried surfing right in front of the hotel, and the waves were powerful—perfect for a thrilling surf session! On top of that, one of the most memorable parts of my stay was the incredible wildlife. I was thrilled to spot wild sloths sleeping in the trees right on the hotel grounds, along with many wild monkeys, colorful birds, and iguanas. Exploring the property and observing all the animals was a delightful experience. To top it off, I was pleasantly surprised to see fireflies lighting up the garden at night—a magical touch that made my stay even more special. Overall, this hotel is a nature lover’s paradise and a great spot for surf enthusiasts, offering a unique blend of comfort and the wonders of wildlife. Highly recommended for anyone who loves being close to nature and the ocean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Nov 13, 2024

Hi Chinami,

What an incredible experience in the tropics!
We are all thrilled to know you had a terrific time in the country.

Thanks once again for trusting in us and hope to see you soon here in Costa Rica!

Pura Vida,
Olman

Greece
Greece | Oct 21 - Oct 30, 2024

Kathleen
Kathleen M.
Italy | Reviewed on Nov 01, 2024
Ioannis and Lea have been such great specialists. Very knowledgeable and offers tons of recommendations. Also both have been very patient with all my queries. Overall trip was smooth and very organized! It’s been such a blessing to work with this team! Read more

Ioannis and Lea have been such great specialists. Very knowledgeable and offers tons of recommendations. Also both have been very patient with all my queries. Overall trip was smooth and very organized! It’s been such a blessing to work with this team!

Hotel Reviews
Elia Bettolo Hotel
Chania

Hotel is centrally located to the harbor and all shops and restaurants. The room is clean and quiet even with balcony, you could barely hear any noise from outside. Staff at the reception and restaurant are all courteous and kind, always wearing smiles. Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be my Guest Hotel Athens
Athens

Fufu and Maria have been very courteous and welcoming. Always has suggestions and recommendations for us to try. Hotel is tiny but clean and quiet while centrally located at the city centre.

Authenticity & Character
Location
Staff
Fufu and Maria gave recommendations as to the places we could visit and enjoy.
Cleanliness & Comfort
Amity Suites
Santorini

Waaahhh, this place is perfect to pause and relax. Christos and Eva have been both extremely warm and friendly! Christos was always helpful, he toured us around, gave us recommendations where to eat, gave us directions where to walk around. He kept us safe althroughout our tour around Santorini, making sure we have the best experience. Hotel was quiet and serene, away from the busy villages. It was kept clean everyday. Foods served were fresh every morning. Overall, HIGHLY RECOMMENDED!

Authenticity & Character
Overlooking the caldera with beautiful sunset view!
Location
Staff
Christos was amazing, was beyond exceptional! He went above and beyond with his service! Very kind and warm. He made sure we are treated as family! Thank you Christos!
Cleanliness & Comfort
Very clean everyday!
Activity Reviews
Day Trip to Elafonisi Beach
Day Trip to Elafonisi Beach
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike From Fira to Oia
Self-Guided Hike From Fira to Oia
Santorini

The best hike ever! It was all worth it with the majestic view of nature, God’s handiwork!

Quality of Experience
Self-guided Chasing the Sunset Activity in Santorini
Self-guided Chasing the Sunset Activity in Santorini
Santorini

It can get crowded but overall a great experience!

Quality of Experience
Self-Guided Day Trip to Santorini's Towns & Villages
Self-Guided Day Trip to Santorini's Towns & Villages
Santorini
Quality of Experience
Mythology Walk of Acropolis and Temple of Zeus
Mythology Walk of Acropolis and Temple of Zeus
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Biblical Corinth and Nafplio
Day Trip to Biblical Corinth and Nafplio
Athens

Apostolos our guide was amazing! Kept us safe althroughout the tour. Very kind and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Chania Old Town Walk
Self-Guided Chania Old Town Walk
Chania
Quality of Experience
Local specialist: Ioannis Antoniadis
Ioannis
Ioannis Antoniadis
Local specialist in Syros, Greece | Replied on Nov 03, 2024

Thank you so much for this great review! It makes me so happy to know that you had an amazing time in Greece with warm hospitality and engaging guides :)

It was a pleasure working with you and I wish wholeheartedly that you have many more amazing adventures in the future!

We had a wonderful trip to Spain and Portugal...
Spain | Oct 13 - Oct 26, 2024

K
Kim W.
Atlanta, GA | Reviewed on Nov 01, 2024
We had a wonderful trip to Spain and Portugal. Everything that was scheduled for flowed beautifully. We did not have one hiccup. It was relaxing to not have to worry about scheduling anything from airport transfers to tours. Marta delivered everything she said she would. We spent time with Marta in advance of our trip going over what we wanted to do and the budget and it all came to fruition. I would use kimkim travel again! Read more

We had a wonderful trip to Spain and Portugal. Everything that was scheduled for flowed beautifully. We did not have one hiccup. It was relaxing to not have to worry about scheduling anything from airport transfers to tours. Marta delivered everything she said she would. We spent time with Marta in advance of our trip going over what we wanted to do and the budget and it all came to fruition. I would use kimkim travel again!

Hotel Reviews
Andante Hotel
Barcelona

This was our favorite hotel of the trip. The location was great. The breakfast was delicious. the decor was fun and modern. Bed and linens were comfy and the room had nice space.

Authenticity & Character
The modern vibe gave it character.
Location
We could walk to everything and we felt safe.
Staff
Overall staff were very friendly.
Cleanliness & Comfort
Very clean and comfortable.
Hotel Son Caliu Spa Oasis
Palmanova

We are giving this hotel 5 stars as well. The location was not only beautiful but also walking distance to many restaurants. The rooms were spacious and well kept and the beds were comfortable. We had a balcony with a lovely view of the ocean. The decor was a little old fashioned for my taste. That is just a matter of opinion. We like it to be a little more modern. They have a wonderful spa onsite with a sauna, steam shower and indoor pool. You do not have to pay extra to use these and there isn't a resort fee. That was a very special treat. Once again the breakfast was delicious. We were lucky to have good weather so we could sit outside at the pool. Lastly, we rented a car and parking was a bit difficult. The hotel does not offer parking so you need to park on the street. It is safe, it just takes time to find a spot sometimes.

Authenticity & Character
It is a little old fashioned to me. It isn't run down, but it could use some modernization.
Location
Beautiful views, close to the water and walking distance to restaurants.
Staff
They were not particularly friendly.
Cleanliness & Comfort
Very clean and comfortable.
Casual Belle Epoque Lisboa
Lisbon

This was our least favorite hotel. I will start with that it was clean and the bed was comfortable. Again, the pictures are a bit deceiving. It looks light and bright, but in fact the room is very dark and old. Carpet is old, the decor is old. The location was pretty good, but I would've liked to have been in a more modern hotel. The staff was very friendly and helpful. The breakfast was good too.

Authenticity & Character
The carpet could be cleaner and the rooms could be brighter.
Location
It was pretty good. I would've liked to been closer to the hustle and bustle of the city.
Staff
Staff was very friendly and helpful.
Cleanliness & Comfort
It was clean and comfortable.
Legendary Porto Hotel
Porto

The pictures of the rooms in this hotel are a bit deceiving. The rooms are not that bright or spacious. They were darker and smaller. The lobby of the hotel is light and bright. The people at the front desk were not very nice and seemed irritated that we were talking to them. However, they did seem friendlier to others, maybe they didn't like that we were American, seemed a bit weird. But everything was clean and everything worked. Breakfast was good. Location was pretty good. I would've liked to stay in a more modern hotel closer to a more interesting part of the city.

Authenticity & Character
It was nice and clean, but the rooms were small and dark.
Location
Seemed to be in a more run down part of the city, not close to a lot.
Staff
The staff was very unfriendly. I think it was just to us because we were American (I'm guessing)
Cleanliness & Comfort
Everything was clean, beds were comfortable.
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We loved our host Carla. She was fun and bubbly and had lots of information. We loved all the tapas restaurants she took us to.

Quality of Experience
Food and restaurants were great
Food
All the tapas were delicious
Guides, Drivers and Staff
Carla was so friendly and fun
Day Excursion to Montserrat & Scenic Hike
Day Excursion to Montserrat & Scenic Hike
Barcelona

Overall this was a good experience. I was hoping to learn a little bit more about the location and the history. That may just be my preference. It also really wasn't a hike. I think it would've been if the people on the tour wanted to or could. But, because they couldn't we didn't hike up. We did walk down from the top, so that was good.

Quality of Experience
Guides, Drivers and Staff
I would've liked a little more information about the site.
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 04, 2024

Hi Kim, thank you for adding your review! I am happy to hear you enjoyed your time and we will take note of the hotels in Lisbon and Porto you mentioned were not up to your standard so we can offer better options in the future. These hotels within the 3-star range were included to allign with your budget however, we will make sure to find different options from now on! Hope we can work together in the future again on a new adventure abroad :) All my best, Marta

USE ROAD SCHOLAR NOT KIMKIM
Italy | Oct 15 - Oct 25, 2024

Dennis
Dennis P.
Newark, NJ | Reviewed on Nov 01, 2024
Starting on April 30th Giulia of Liberty Travel of Liberty Travel in Padua was wonderful adjusting our travel wishes repeatedly as she helped us customize our Italian vacation. It was all set during the first week of August. Then after August 9, when we had paid the balance of our trip, the first problem started. Problem #1- Internet Glitch: KimKim trip chat notifications <[email protected]> stopped. The trip chat messages from Giulia appeared to us to simply stop. We assumed that... Read more

Starting on April 30th Giulia of Liberty Travel of Liberty Travel in Padua was wonderful adjusting our travel wishes repeatedly as she helped us customize our Italian vacation. It was all set during the first week of August. Then after August 9, when we had paid the balance of our trip, the first problem started.

Problem #1- Internet Glitch: KimKim trip chat notifications stopped. The trip chat messages from Giulia appeared to us to simply stop. We assumed that meant there were no issues to discuss. In fact KimKim just suddenly and unexpectedly stopped sending us her many trip chat comments. Up to then we had always answered her within a day. We don’t knowwhy she didn’t think there might have been a notification problem.

Problem #2- A scheduled tour 'DaVinci' was canceled by the tour operator.. Unbeknownst to us Giulia asked via the non-functional notification system for a replacement tour. Getting no response she signed us up for a tour we had previously told her we did not want. I became suspicious at the apparent silence from Giulia and logged into kimkim chat and discovered the lack of notifications (from then on I logged in daily to the kimkim trip chat because I did not trust the performance).
When we reminded her that we did not want the Chianti tour she promised a refund which was done.

Problem #3- Our driver for our Siena/San Gimignano tour failed to arrive. The tour operator told us over the phone that she had no replacement drivers available to us. It was agreed with the Liberty Travel agent that we would receive a refund for the failed all-day tour. We made alternate plans. An hour later around 10AM a woman called and identified herself as the manager of Liberty Travel saying she had a driver who would be available in maybe an hour or hour and a half... to begin the ‘all-day” tour. We didn't believe her over the tour operator we just talked with and we wondered how she could still call it an all-day tour when it would not depart for Siena until 11-11:30 AM (instead of 8:30 AM). We had to hang up on her because she would not stop repeating the unaccepted offer and in the end tried to say we were choosing not to take the tour and implied at first we would not qualify for a refund.

While we received refunds for the two cancelled tours and enjoyed the tours that weren’t canceled we will not use KimKim or recommend it to other travelers. Between the KimKim communication issues before the trip and the tendency of the Liberty Travel agents to be defensive we would rather use a service that supplies small-group tours with a dedicated, onboard travel guide, e.g., Road Scholar, where problems are more quickly seen, anticipated and resolved.

Local specialist: Giulia Bonati

Trip to Vietnam and Cambodia
Vietnam | Oct 12 - Oct 27, 2024

jeffrey
jeffrey V.
Seattle, WA | Reviewed on Nov 01, 2024
Thoroughly enjoyed the trip. Everything went very smoothly and without a hitch. All of our Drivers and Guides were responsive to requests, and very knowledgeable and informative. Hotels were lovely. Overall, the ability to customize the trip to our interests made it a fabulous experience. Read more

Thoroughly enjoyed the trip. Everything went very smoothly and without a hitch. All of our Drivers and Guides were responsive to requests, and very knowledgeable and informative. Hotels were lovely. Overall, the ability to customize the trip to our interests made it a fabulous experience.

Hotel Review
Bespoke Trendy Hotel Hanoi

Rooms were clean, staff was wonderfully friendly and informative. Great location and they have an incredible breakfast. We have done a lot of traveling, and this was the best breakfast we have ever seen.

Authenticity & Character
Location
Staff
They have a great introduction to the city on arrival. Helped with maps, breaking large currency bills, general advice on what to see and wear. Overall an excellent staff, every person we interacted with was great.
Cleanliness & Comfort
Activity Review
Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap

Thoroughly enjoyed this show. It was a nice break from visiting temples. A great performance and a great cause.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 02, 2024

Dear Jeffrey,

Thank you so much for your time! Your detailed feedback helps us improve the services a lot and ensure it is a great experience for upcoming travelers.

I'm so glad when you have a memorable trip together. I hope will have a chance to be a part of your amazing trip in the near future.

Wish you all the best with a sincere farewell!

Ashley

Clothilde provided a very good itinerary base...
France | Oct 12 - Oct 26, 2024

Dennis
Dennis L.
Charlotte, NC | Reviewed on Nov 01, 2024
Clothilde provided a very good itinerary based on our input for a foodie culture tour of Spain and France. Great balance of activities including biking, cooking, tours and activities balanced with free time etc. Good selection of hotels based on budget feedback Amazing tour guides and scheduled rides At times I didn't feel like she had intimate knowledge of the experience scheduled. The river cruise on the Seine was a herd and the ticket process failed - it was listed as a small... Read more

Clothilde provided a very good itinerary based on our input for a foodie culture tour of Spain and France. Great balance of activities including biking, cooking, tours and activities balanced with free time etc.

Good selection of hotels based on budget feedback

Amazing tour guides and scheduled rides

At times I didn't feel like she had intimate knowledge of the experience scheduled. The river cruise on the Seine was a herd and the ticket process failed - it was listed as a small tour - 500 people is not small

Hotel Reviews
Barcelo Sants Hotel
Barcelona

Pretty centrally located over central train station - which created some strange and congestion around the hotel Very nice breakfast Room was efficient but not luxury Hotel staff very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Burdigala
33000

Room great - plenty of space near bar and lobby for private gathering Concierge - fantastic Location great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Villa Romantic & SPA
PARIS

Room was very good - hallways a bit narrow and dark Spa - steam room and sauna and small gym nice bonus location good Problem with room keys - wouldn't give us two keys on check-in- had to manage key inventory - keys didn't;t work several times - Front desk staff ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike & Brunch: The Best of Versailles in Half a Day
Bike & Brunch: The Best of Versailles in Half a Day
France

Tour guide amazing - she guided us through travel logistics, e-biking in a heavy tourist area - kept us on schedule

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing with Winery Visit & Tasting
Sailing with Winery Visit & Tasting
Barcelona

very nice sailing to the winery - long enough to experience sailing on a perfect day

Quality of Experience
Guides, Drivers and Staff
Transport
Sagrada Familia Private Tour
Sagrada Familia Private Tour
Barcelona

Our tour guide was amazing - very knowledgeable - pointed out items not well known to casual observer

Quality of Experience
Guides, Drivers and Staff
Transport
Gràcia Food Tour
Gràcia Food Tour
Barcelona

Our tour guide tried his hardest to get us into his favorite tapas bars - we couldn't get into the very good ones - we ended up doing way too much walking Being a Monday - seems some of the tapas bars were closed and the good ones too crowded to get into

Quality of Experience
getting into the best tapas bars - the ones we got into were very unimpressive
Guides, Drivers and Staff
Tour guide tried very hard !! but we got worn our trying - can't reserve a tapas bas
Transport
way too much walking trying to find a good tapas bar
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

Food market visit and Paella cooking with veggies and desert was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Tasting & Aperitive Cruise in Bordeaux
Wine Tasting & Aperitive Cruise in Bordeaux
Bordeaux

cruise was fine on a rainy night - very few customers - staff conversed mainly with French visitors - not English speaking Appetizers and wine - mediocre Reception in the rain was confusing - waiting for another staff member to show up before we could board the cruise

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day tour to Dune du Pilat & Arcachon
Half Day tour to Dune du Pilat & Arcachon
France

Our tour guide was amazing - the visit to the largest sand dune was amazing - our tour guide gave great local insights - stories and recommendations where we could experience the best oysters ever back in Bordeaux

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tour in the Medoc Wine tour
Afternoon Tour in the Medoc Wine tour
Bordeaux

We had the same tour guide for our wine tours and Archanon Sand dune visit - he is a local and the best tour guide ever experienced

Quality of Experience
Guides, Drivers and Staff
Transport
Full day E-Bike guided Tour, Saint-Emilion Vineyards (with lunch)
Full day E-Bike guided Tour, Saint-Emilion Vineyards (with lunch)
France

Same tour guide with local experience and expert knowledge of wine Simply an amazing experience e-biking in the Saint-Emilon area Great lunch and wine Simply a great experience !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
French cooking class with market visit
French cooking class with market visit
Paris

This was a truly amazing experience in the home of the chef Marthe - we made duck, salad and chocolate desert that were just amazing - she took us to the market and pointed out vendors where we bought items of high quality and low cost She is a reference openly for future questions and receipes Amazing experience

Quality of Experience
Not enough stars to give Marthe a high five rating
Guides, Drivers and Staff
Transport
Louvre Late Opening Private tour
Louvre Late Opening Private tour
Paris

Tour guide was amazing - very knowledgeable customized tour to our interests in greek and renaissance eras Early closing rushed us at the end - caught tour guide off guard a bit - but still got most of interesting items reviewed

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

As expected - this was a heavy tourist experience - guide just dropped us off at expedited entrance and left without much guidance - not much expected

Quality of Experience
Guides, Drivers and Staff
Transport
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

Expected a small tour experience - per our itinerary on Kim Kim 500 people scrambling for best seats not a pleasurable experience We spent over an hour trying to get tickets and directions to correct pier - this is a Kim Kim error - We shouldn't have had to experience such a bad experience to get our tickets - the ticket office gave us tickets out of piety since our confirmation was for an expired previous year dinner cruise - so much confusion and anxiety Once we were situated - we enjoyed the river cruise at night -

Quality of Experience
Guides, Drivers and Staff
Transport
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

The tour guide was amazing - we weren't sure what to expect on this tour since Notre Dame was not open yet He customized it a bit and gave us great perspective of the beginnings of Paris and the Latin Quarter A very nice tour of the Church and Concierge

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Nov 07, 2024
Dear Dennis, I hope this message finds you well. First of all, I want to sincerely thank you for taking the time to provide such detailed feedback about the tours and dwellings you and your travel companions experienced during your trip. I truly appreciate the effort you put into sharing both the positive aspects and areas for improvement. It warms my heart to hear the compliments you shared — I’m so glad you enjoyed the experience overall, and it’s always a pleasure to know that our... Read more

Dear Dennis,

I hope this message finds you well. First of all, I want to sincerely thank you for taking the time to provide such detailed feedback about the tours and dwellings you and your travel companions experienced during your trip. I truly appreciate the effort you put into sharing both the positive aspects and areas for improvement.

It warms my heart to hear the compliments you shared — I’m so glad you enjoyed the experience overall, and it’s always a pleasure to know that our efforts have made a positive impact. Your kind words mean a lot to me!

As for the points you raised about the areas where we can improve, I want you to know that I’m taking careful note of your observations. Your feedback is invaluable, and it will help me to continue refining and improving my services moving forward. I’ll also be sure to share your thoughts with my partners so that they can reflect on what went well and make the necessary adjustments where needed.

Once again, thank you for your thoughtful insights and for being so generous with your feedback.
Wishing you all the best,
Warm regards,
Clothilde

Obrigada from Catherine and Dana
Portugal | Oct 19 - Oct 25, 2024

D
Dana D.
Ashburn, VA | Reviewed on Nov 01, 2024

Excellent help from Joao and fabulous tour guides.
I might suggest two days in Douro Valley and more interpretation in that area as well as Óbidos, but otherwise great!
Thank you!

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Nov 01, 2024

Thanks for the feedback Dana. Hope to see everyone back one day :)

The trip was truly incredible and beyond our ...
Peru | Sep 7 - Sep 25, 2024

Mark
Mark D.
Kansas City, MO | Reviewed on Nov 01, 2024
The trip was truly incredible and beyond our expectations, to be honest. We spent roughly 13 days traveling between Lima, the Amazon, the Sacred Valley, Machu Picchu, and Cusco. Next, we headed to Argentina for 6 days where we fell in love with Buenos Aires during our time there and at a Gaucho ranch in addition to a stunning 2 days at Iguazu Falls where we even wnet to Brazil for the day! Kristy from Kim Kim was a fantastic help throughout the booking and trip process; her knowledge was... Read more

The trip was truly incredible and beyond our expectations, to be honest. We spent roughly 13 days traveling between Lima, the Amazon, the Sacred Valley, Machu Picchu, and Cusco. Next, we headed to Argentina for 6 days where we fell in love with Buenos Aires during our time there and at a Gaucho ranch in addition to a stunning 2 days at Iguazu Falls where we even wnet to Brazil for the day!

Kristy from Kim Kim was a fantastic help throughout the booking and trip process; her knowledge was key to ensuring the trip exactly met our expectations, and it didn't disappoint. She was even available throughout the trip for any issues or questions we had and provided some brilliant insider knowledge on food, trips, and recommendations she knew we would like!

All the elements worked seamlessly from travel to flights and hotels, so we didn’t have to worry or think about anything, to be honest—it was very slick. Finally, a special thank you to our guides, with whom we spent some unforgettable times: Henry in the Amazon, Frank in the Sacred Valley and Machu Picchu, Feddy at Iguazu Falls, and Rosa in Buenos Aires. All of you really made the trip special and one we will never forget!

Planning is now underway for a return to South America next year! :)

Hotel Reviews
Be Jardin Escondido by Coppola
Buenos Aires

What a place! The staff and the hotel were 10/10 in every way. It really is a beautiful small boutique hotel (with 4 rooms) in a brilliant Buenos Aires neighborhood.

Authenticity & Character
Location
Staff
Such a big thank you, as everyone was so nice and really made the stay very special. :)
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

Beautiful! We could have stayed here for weeks; it was very peaceful in beautiful surroundings. The food and spa next to the river were also just perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado

What a 3 days in the Amazon! Just incredible. Our guide Henry was a fountain of knowledge throughout. What a location, too! The food was great, and the stunning main house where you eat is beautiful. The only thing needed was some pillows for the chairs at the tables; it would make dining much more comfortable. ;)

Authenticity & Character
Location
Staff
All were brilliant, but special thanks to our guide Henry. His passion, knowledge, and jokes really made the excursions and adventures even more unique.
Cleanliness & Comfort
Palacio del Inka Cusco
Cusco

Stunning hotel in the center of Cusco just beautiful! Make sure you look out for the baby alpaca in the courtyard; he loves carrots! :) We loved the spa and water therapy as well; it’s a must after a long day or if you need some R&R.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Iguazú Hotel
Puerto Iguazú

Jungle hotel where you are right in it, with bouncing bridges that connect the buildings (fun)! There’s a great adults' pool overlooking the river (perfect for a few sundowners). We found it to be the perfect laid-back hotel for exploring Iguazu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Lima

Right in the center of town, great location, and just 1 minute from the train station. It’s okay for a night with a view if you’re there to see Machu Picchu, but the rooms could use some better ventilation plus quite noisy. The staff were helpful, and oxygen is available quickly if the altitude gets to you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima

Perfect city hotel right on the Pacific Ocean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lima Food Tour - (PM Tour)
Lima Food Tour - (PM Tour)
Peru
Quality of Experience
Food
v v tasty and fantatsic to go to 4 different places and explore the city!
Guides, Drivers and Staff
Transport
really good
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Nov 04, 2024

Hi Mark,

Thank you so much for taking the time to review your trip for us. I am so happy to hear you had such a wonderful trip. Thank you for trusting me with the planning! I'd be happy to help again with any future trips to South America. Take care! :)

Best,
Kristy

It was a fantastic trip.
Iceland | Oct 20 - Oct 25, 2024

Mike
Mike R.
Boston, MA | Reviewed on Nov 01, 2024

It was a fantastic trip. Snorkeling in Silfra was amazing. The itinerary was very good, lodging, food, all great.

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Nov 08, 2024

Hi Mike, thank you for your feedback! I am glad you had a fantastic trip to Iceland!
Wishing you wonderful future travels,
Hanna

We had a wonderful trip to Amboise, Bordeaux ...
France | Oct 21 - Oct 30, 2024

B
Barbara N.
Newark, NJ | Reviewed on Nov 01, 2024
We had a wonderful trip to Amboise, Bordeaux and Paris. It was a perfect mix of small town, mid-sized city and big city. Booking through Kimkim made all our travel so easy and allowed us to focus on enjoying ourselves rather than figuring everything out each day. Our specialist Amadine was incredibly helpful when we needed assistance negotiating an unexpected situation (totally an individual issue/not related to France). We appreciated her regular communication as well as from Margaux. I... Read more

We had a wonderful trip to Amboise, Bordeaux and Paris. It was a perfect mix of small town, mid-sized city and big city. Booking through Kimkim made all our travel so easy and allowed us to focus on enjoying ourselves rather than figuring everything out each day. Our specialist Amadine was incredibly helpful when we needed assistance negotiating an unexpected situation (totally an individual issue/not related to France). We appreciated her regular communication as well as from Margaux. I have already recommended kimkim to a number of my friends.

Hotel Reviews
Hotel Le Clos d'Amboise
Amboise

Beautiful hotel in a great location with a lovely garden. Note: our room was in a building slightly apart from main hotel building on the second floor with no elevator. The room was nice and quiet. Breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marty Hotel Bordeaux, Tapestry Collection by Hilton
Bordeaux

This hotel is about a 15-20 minute walk to the main part of Bordeaux (restaurants/shopping). The layout of the hotel is a bit unique. We had to go up an elevator then outside then into another building and up a set of stairs to get to our room. However room was nice, breakfast was good with ann extensive selection and the staff were all very kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Nov 06, 2024

Bonjour! Thank you so much for your lovely feedback, Barbara.

The beginning of this trip was such an adventure, but the following days were peaceful hopefully!
Thank you for trusting Kimkim and us too.

It was a great pleasure to organize your trip to France and so good to know that you had a great time here.

I wish you both all the best for the end of your year :)
Amandine

Great trip. Highlights included the food to...
Peru | Oct 12 - Oct 25, 2024

Terry
Terry M.
Murfreesboro, TN | Reviewed on Nov 01, 2024
Great trip. Highlights included the food tour with Patricia, the Machu Pichu tour with Fisher, and the Tour of lake Titikaka with Jose was the best!
Too many highlights to mention but KimKim did a fabulous job organizing for us. Thank you!!!!!
Read more

Great trip. Highlights included the food tour with Patricia, the Machu Pichu tour with Fisher, and the Tour of lake Titikaka with Jose was the best!
Too many highlights to mention but KimKim did a fabulous job organizing for us. Thank you!!!!!

Hotel Review
El Albergue Ollantaytambo Boutique Hotel
Cusco

Wonderful hotel, Fabulous restaurant at the hotel, and Luis and the front desk was soooo helpful! Thank you! Terry

Authenticity & Character
Location
Staff
Activity Review
Lima Food Tour
Lima Food Tour
Peru

Patricia was fabulous!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Nov 04, 2024

Thank you for your positive feedback Terry! I’m happy to hear you had a great time in Peru.

I look forward to helping with your future South American travels.

Johanna

We had an absolutely wonderful time on our PR...
Italy | Oct 13 - Oct 21, 2024

David
David P.
Ashburn, VA | Reviewed on Oct 31, 2024
We had an absolutely wonderful time on our PRIVATE trip to Italy. We were a group of 4 senior citizens.
Our drivers we always on time and our personal guides were actually outstanding. They accommodated us at our own gentle and non-hectic pace. When we requested breaks to rest, our guides we are accommodating. All our guides recommended and actually led us to noncommercial local restaurants and stores. We were really embedded in the Italian culture. Our local specialist Rita kept in touch...
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We had an absolutely wonderful time on our PRIVATE trip to Italy. We were a group of 4 senior citizens.
Our drivers we always on time and our personal guides were actually outstanding. They accommodated us at our own gentle and non-hectic pace. When we requested breaks to rest, our guides we are accommodating. All our guides recommended and actually led us to noncommercial local restaurants and stores. We were really embedded in the Italian culture. Our local specialist Rita kept in touch with us every day and sometimes 2x a day. She made so many arrangements & cancellations for us we are so happy we did not make her quit. LOL Now I am not going to mention the names of our guides and drivers for selfish reasons bec I want them all to ourselves for our next trip to explore the northern tour of Italy next year:):)

THANK YOU KIM KIM YOU ARE THE BEST
I am, David Pagnotti Old Forge, Pa

Hotel Reviews
Hotel Monte Cenci
Rome

An excellent location and this hotel was spotless clean & extremely comfortable. The rooms and lobby had air condition. The porters couldn't do enough for us. And everyone spoke excellent English. The staff was well dress and the had a security guard in the lobby all day but i don't know why bec the location was great. It's in the bst part of town! In any event yes, I would definitely stay there again. This was our 3rd trip Rome Italy

Authenticity & Character
Location
Staff
The female at the desk with red hair & the porter & really to be fair and honest everyone really was extremely nice and polite. And I mean that from the bottom of my heart
Cleanliness & Comfort
Actually we had a brand-new room. Cant beat that!!!
Hotel Lorelei Londres
Sorrento

First of all, this is a 5-star hotel and the whole staff was extremely Solicitous to us senior citizens .The restaurant won many Michlin awards. All air condition and super clean rooms & clean bathrooms through ought. They offer WHITE hand towels not paper ones.

Authenticity & Character
Since there are virtually no woods in Sorento this hotel is all marble and cut stone. We don't have this in America, So this gives it character. Also there is a lot of art on the walls
Location
The location was stupendous!! The whole hotel has extra-large glass windows and glass door all overlooking the mediterranean sea. And at Nite you can see all the yachts anchored in the harbor.
Staff
The staff was absolutely perfect. They bent over backwards for us. The front desk answered with 1 ring of our phone call of things we need like was cloth's. The called for transportation in our behalf without delay. When the kitchen was closed & we had to leave at 5am in the morning they packed us breakfast and lunches to go. The dining room staff served us with white glove and the tables had white tablecloths.
Cleanliness & Comfort
Are room was large with lots of windows and everything was colored white especially the white tiles on the floor. I mention this bec dirt can't hide on white everything has to be clean or guest will notice dirtiness.
Hotel Il Guelfo Bianco
Florence

First of all, this hotel is located in excellent section of Florence and with walking distance for just about all important sites. AND restaurants too! It's a converted church/rectory to a hotel which is very typical of most hotels in this particular area of Florence. But it also means the rooms and hallways are very large. The public spaces and rooms actually have air conditioning. The hotel rates are sensible too. not overpriced.

Authenticity & Character
Location
The location is everything and this hotel is right on spot! Its in the middle of everything and that's why we choose to stay here. Close to important sights and restaurants.
Staff
The staff treat us like gold!! Extremely accommodating especially at breakfast. They were ready for us early each morning. The front desk helped us with directions and transportation. They were very polite too.
Cleanliness & Comfort
The actual bed size was nice and wide just like the room itself was large and wide & I also checked the accommodations of other people's accommodations that we were with & and their rooms we the same as ours. Large and spacious
Activity Review
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Rome

We had an excellent tour guide & we got to cut the entrance line bec she pre purchased our entrance tickets ahead of time. Between the colosseum & forum and lunch we spent at least 5 hours in this area. It was fantastic:)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Nov 04, 2024

Dear David, thank you so much for your wonderful review! I’m thrilled to hear that your trip was everything you hoped for and that you enjoyed the authentic, relaxed pace. It was truly a pleasure working with you and I’ll be sure to pass on your kind words to our team!! Looking forward to helping you explore northern Italy next year, can’t wait to plan more memorable moments together! 🥰

Warmest regards,
Rita

Wonderful Morocco Experience!
Morocco | Oct 18 - Oct 30, 2024

M
Miki A.
Somerville, MA | Reviewed on Oct 31, 2024
It's hard for me to overstate how wonderful this trip was. Amal was amazing from the very beginning. We weren't the most organized travelers when planning and Amal was endlessly patient with us and very responsive to our questions and requests. The overall itinerary was very well planned and involved a wonderful variety of experiences. Our driver Mustapha was really fabulous - always there right on time, great at communicating, and a true professional about keeping the itinerary moving,... Read more

It's hard for me to overstate how wonderful this trip was. Amal was amazing from the very beginning. We weren't the most organized travelers when planning and Amal was endlessly patient with us and very responsive to our questions and requests. The overall itinerary was very well planned and involved a wonderful variety of experiences. Our driver Mustapha was really fabulous - always there right on time, great at communicating, and a true professional about keeping the itinerary moving, while also always good about helping us stop when needed for water, rest breaks, etc.

I am going to be thinking about this trip for a very long time. Getting to see such a range of cities, types of geography, and experience everything from food tours to ATV rides to spa treatments to camel rides was such a great way of both learning so much, and truly being away from my every day life.

Thank you, Amal, Mustapha, Experience Morocco, and kimkim for such a great experience!

Activity Reviews
Vintage Sidecar Tour of the city
Vintage Sidecar Tour of the city
Marrakesh

This was just wonderful. Such a great way of seeing the city from a really different vantage point, and the stop on the rooftop for the wine at sunset was a perfect moment in the tour.

Royal Hammam and Spa treatment at La Maison Arabe SPA
Royal Hammam and Spa treatment at La Maison Arabe SPA
Marrakesh

This was an amazing, relaxing experience and the attendants were so lovely. What a treat and great way to end a long, exciting trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Mustapha is always wonderful! On time, and very clear about where to meet him, etc.
Local specialist: Amal Amezargou
Amal
Amal Amezargou
Local specialist in Casablanca | Replied on Nov 01, 2024

Hello Miki,

Thank you so much for your incredibly kind words. It truly makes my day to hear how much you enjoyed every part of the trip. Your flexibility and adventurous spirit made it such a pleasure to help plan this experience for you!

Thank you for trusting us with your travels and for sharing this heartfelt feedback!

Warmly,
Amal

Thank you Coraima and KimKim!
Spain | Oct 18 - Oct 26, 2024

Samantha
Samantha S.
Flagami, FL | Reviewed on Oct 31, 2024
We really enjoyed our trip to Spain. The Heritage Hotel in Madrid was incredible and we really appreciated the service and meals there. Kike made sure that our stay there was nothing but the best. We also enjoyed our tour guides on our various tours. Victor in La Rioja and our tour guide in Toledo were some of our favorites, but we would highly recommend everything that we did. Read more

We really enjoyed our trip to Spain. The Heritage Hotel in Madrid was incredible and we really appreciated the service and meals there. Kike made sure that our stay there was nothing but the best. We also enjoyed our tour guides on our various tours. Victor in La Rioja and our tour guide in Toledo were some of our favorites, but we would highly recommend everything that we did.

Hotel Reviews
Relais & Chateaux Heritage Hotel Madrid
Madrid

Kike and all of the staff were great. We will be back.

Authenticity & Character
Location
Not in a very crowded area.
Staff
Kike from Peru!
Cleanliness & Comfort
Hotel Marqués de Riscal
Elciego

Maître d at the hotel made us uncomfortable after an experience that we made hotel management aware of. Otherwise, it would have been 5 stars. Beatrice, the sommelier, was a superstar and we really appreciated her!

Authenticity & Character
Location
Staff
See comments above. Beatrice was amazing!
Cleanliness & Comfort
Activity Reviews
Madrid’s Royal Palace Private Tour
Madrid’s Royal Palace Private Tour
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in Malasaña
Flamenco Show in Malasaña
Madrid

This is a must for traveling to Madrid. We also met the owner who was very kind to help us arrange transportation following the show.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Horseback Riding & Vineyard Visit
Full Day Horseback Riding & Vineyard Visit
La Rioja

Victor our tour guide was amazing. In terms of the horseback riding, we are not experienced. Our guide was there that spoke English but no one else did. This was a bit concerning as we were trying to figure out how to ride the horses... But, we managed it! The tour of the vineyard was awesome and Marta, the tour guide at the vineyard was so fun! This was one of our favorite days. Victor was very knowledgeable and made sure we had a wonderful experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Toledo Day Trip
Private Toledo Day Trip
Madrid

Our tour guide was awesome with lots of knowledge. I would definitely recommend this. Next time we want to stay in Toledo for a few nights!

Quality of Experience
Guides, Drivers and Staff
Transport
Prado Museum Visit & Lunch at Botín
Prado Museum Visit & Lunch at Botín
Madrid

Tour guide was also awesome for this! It was a fun trip that focused on food and art!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Boulder (Kimkim HQ) | Replied on Nov 02, 2024

Thank you so much for sharing your thoughtful review, Samantha! It was so much fun being a part of the planning process with your family 😊 I'm happy to read that you all enjoyed your time together and that you loved the vineyard visit and horseback riding excursion in La Rioja! Your kind words about your local guides does not go unnoticed; I know they love sharing their knowledge of Spain with our travelers.
I look forward to seeing you all at kimkim again in the future — next time, we'll be sure to include a couple of nights in Toledo!
Coraima

Morocco...an amazing country for all of your senses!
Morocco | Oct 18 - Oct 30, 2024

Claudia
Claudia d.
San Leandro, CA | Reviewed on Oct 31, 2024
It is clear to me that I arrived in Casablanca with all of the pre-conceived notions (nonsense?) about Morocco you might expect. Arid landscapes, hot, basic infrastructure, perhaps even uncomfortable situations as a woman traveler. NOTHING could be further from the truth!
From the start, Morocco exceeded every expectation in every way. From arriving in modern and cosmopolitan Casablanca and making our way to the lovely Barceló Anfa Casablanca hotel on well maintained freeways passing...
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It is clear to me that I arrived in Casablanca with all of the pre-conceived notions (nonsense?) about Morocco you might expect. Arid landscapes, hot, basic infrastructure, perhaps even uncomfortable situations as a woman traveler. NOTHING could be further from the truth!
From the start, Morocco exceeded every expectation in every way. From arriving in modern and cosmopolitan Casablanca and making our way to the lovely Barceló Anfa Casablanca hotel on well maintained freeways passing offices of many global multinational companies and shopping centers to the "shock to the senses" of Marrakech and all of the UNESCO sites and amazing vistas in between (and lets not forget sunrises in the Sahara), Morocco will take your breath away.

The team at Kim Kim and in particular, Amal with Experience Morocco, crafted an itinerary that let us explore history, culture, and some of the most amazing food and wine I've ever had. Throughout we had our exceptional driver, Mustapha, overseeing our itinerary and concerned over very detail..and of course getting us to where we needed to be in the comfort of our lovely van with WiFi!

No detail was overlooked. Amal and her team at Experience Morocco worked with us for weeks to get the itinerary just right. It did not end there, we had a final call with her just to make sure everything was as we wanted it. We had an amazing arrival booklet with everything we needed including tips, a day by day summary of the itinerary, summary of our lodgings, and emergency numbers.

In addition she gave us restaurant recommendations and was always available for any questions before and during the trip.

This is not the first trip Kim Kim has coordinated for us and there is no doubt we will be back for more.

Local specialist: Amal Amezargou
Amal
Amal Amezargou
Local specialist in Casablanca | Replied on Nov 01, 2024

Hello Claudia,

Thank you so much for sharing this incredible review! I’m thrilled that from Casablanca to Marrakech to the stunning Sahara sunrises, the country exceeded your expectations at every turn!

It was a pleasure working with you to create an itinerary and thank you for trusting us as well, and for choosing Kimkim and Experience Morocco once again. We look forward to helping you make even more unforgettable memories on your future adventures!

Warmest regards,
Amal

Alba Cruells, 5+ Travel Planner
Spain | Oct 17 - Oct 29, 2024

Ron
Ron G.
Atlanta, GA | Reviewed on Oct 31, 2024
From start to finish, Alba put together a terrific two week itinerary of Northern Spain (Madrid, San Sebastian, Bilbao, Las Rioja, ALQUÉZAR* and Barcelona). She (and her staff) have set the standard for working with a travel planner. Alba gave us a broad suggestion to start and over subsequent KimKim messaging system and direct phone calls we were able to shape a dream itinerary that gave us everything we wanted to do and was able to afford. Moreover once we set out on our adventure she and... Read more

From start to finish, Alba put together a terrific two week itinerary of Northern Spain (Madrid, San Sebastian, Bilbao, Las Rioja, ALQUÉZAR* and Barcelona). She (and her staff) have set the standard for working with a travel planner. Alba gave us a broad suggestion to start and over subsequent KimKim messaging system and direct phone calls we were able to shape a dream itinerary that gave us everything we wanted to do and was able to afford. Moreover once we set out on our adventure she and her staff were in constant contact to make sure all the plan's details were falling in to place seamlessly.

Note that Alquézar is starred. That is because it was the star of our journey. A quaint little Medieval Village in the foothill of the Pyrenees held the most amazing foot journey through a beautiful river valley. So different from the big tourist cities like Madrid or Barcelona. We spent several hours walking through forest trails, on catwalks (installed into the rocks) overlooking river falls and along river beds. And the village itself was so charming and picturesque!

Within the large city Alba's stable of vetted tour guides (both private and small group) only enhanced our overall experience. Each was personable, knowledgeable and totally amenable to our needs. Pairing us with this type of service truly showed that Alba listened to us.

Alba...as far as my wife and I are concern, you are a Rock Star of the travel industry!!

Local specialist: Alba Cruells
Alba
Alba Cruells
Local specialist in Alquezar | Replied on Nov 04, 2024

Hola Arlene and Ron, dearest friends!
After this long weekend In Spain I start working and you made me laugh of happiness thanks to your wonderful comments, I really expect to see you again or in Spain or back in US, who knows.. I'm sure we will find the moment !!
You know you have me here for everything!
Love from Spain
Alba