Kimkim Trip Reviews

4.8
Based on 14,305 ratings
Read 14,305 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Honeymoon in France
France | Oct 18 - Oct 28, 2024

V
Vivian N.
Chicago, IL | Reviewed on Oct 31, 2024
Our honeymoon to France was an amazing trip and we are thankful for Lise’s help and support in the planning and while we were on the trip. We wished that we had spent more time in the last city on our trip, as it was key to our goal/desire for our trip, which was to eat and drink our way through France. It would have been helpful to have less of a gap between our arrival at a new destination and our check-in time at each hotel/venue, as we wanted to rest. However, despite those hiccups, we... Read more

Our honeymoon to France was an amazing trip and we are thankful for Lise’s help and support in the planning and while we were on the trip. We wished that we had spent more time in the last city on our trip, as it was key to our goal/desire for our trip, which was to eat and drink our way through France. It would have been helpful to have less of a gap between our arrival at a new destination and our check-in time at each hotel/venue, as we wanted to rest. However, despite those hiccups, we had an amazing time and Lise was readily available to assist us when there were issues. We will certainly use KimKim in the future!

Activity Review
Chambord, Chenonceau & Lunch at the Château - Full Day
Chambord, Chenonceau & Lunch at the Château - Full Day
France
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lise Troulier

Once in a Lifetime!
Croatia | Oct 19 - Oct 26, 2024

Amanda
Amanda B.
Baltimore, MD | Reviewed on Oct 31, 2024
How to describe our time spent with Robi and Daniella? Think of the luxury of a highly customized trip planned to your tastes, with the homey and personal feeling of being guided by a good friend. Robi planned an unforgettable experience for us - from personally taking us out on his boat, to the tour of his friend's oyster farm, to cycling in some of the most beautiful places we've ever experienced. It felt like he really took our personal preferences into account, and like we were seeing... Read more

How to describe our time spent with Robi and Daniella? Think of the luxury of a highly customized trip planned to your tastes, with the homey and personal feeling of being guided by a good friend.

Robi planned an unforgettable experience for us - from personally taking us out on his boat, to the tour of his friend's oyster farm, to cycling in some of the most beautiful places we've ever experienced. It felt like he really took our personal preferences into account, and like we were seeing a side of the Pelješac Peninsula that could only be discovered by seeing it with someone who has deep personal knowledge of the area. He answered all of our questions and taught us a lot about the history of the area and Croatia in general. We will never forget our time spent in this beautiful place and cannot wait to come back and see more!

We got exactly what we were looking for out of this experience - which was to be connected with activities and places we would not have been able to find on our own. We highly recommend booking with Robi and Daniella - you will not be disappointed!

Hotel Review
Villa Radić
Ston

Everything we needed. Great shower, comfortable bed, quiet space.

Authenticity & Character
Location
central to everything in ston
Staff
Cleanliness & Comfort
Activity Reviews
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Croatia

Wonderful! Like spending the day out on the boat with a friend. Robi let us choose where to go and what to do - a wonderful day on the water!

Quality of Experience
Guides, Drivers and Staff
Roberto
Transport
Pelješac peninsula and Ston- triple atraction.
Pelješac peninsula and Ston- triple atraction.
Croatia

My favorite day of our trip. A morning hike over the walls of Ston, followed by a tour of an oyster farm and eating oysters fresh out of the water, and the crowning jewel of a ~20 mile bike ride through the most beautiful wine country imaginable. There was a part of the bike ride where we rode through a tunnel and came out onto the shore - the transition from the dark tunnel to the sun dazzling off the Adriatic was something I will never forget. It was so beautiful that I cried.

Quality of Experience
Guides, Drivers and Staff
Transport
Cycling Mljet island and National Park
Cycling Mljet island and National Park
Croatia

Another beautiful day of cycling. This was a lot flatter than the "triple threat" cycling so I think would be appropriate even for folks who aren't that active. The little island/monastery in the center of the park was a special treat!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Nov 02, 2024

Dear Amanda,

thank you very much for such a wonderful review, much appreciated.
We are very glad to hear that we met your expectations and thank you for your trust.
I hope that Croatia will stay in your fond memories for a long time.

Many regards from Croatia until some next time!

Daniela and Robi

Wonderful Moroccan Trip
Morocco | Oct 19 - Oct 29, 2024

Nancy
Nancy K.
Chicago, IL | Reviewed on Oct 31, 2024
We had a wonderful trip in Morocco, specifically Casablanca, Rabat, Fez, and Marrakesh (as well as a desert camp experience we booked separately due to friends’ recommendations). Megan was easy to work with during the planning stage, and then she arranged for terrific drivers and guides throughout the trip, especially Nourdine who went above and beyond to help us navigate from Casa to Rabat to Fez and while in Fez, and Kamal who shared his depth of knowledge of language, Morocco, and Fez in... Read more

We had a wonderful trip in Morocco, specifically Casablanca, Rabat, Fez, and Marrakesh (as well as a desert camp experience we booked separately due to friends’ recommendations). Megan was easy to work with during the planning stage, and then she arranged for terrific drivers and guides throughout the trip, especially Nourdine who went above and beyond to help us navigate from Casa to Rabat to Fez and while in Fez, and Kamal who shared his depth of knowledge of language, Morocco, and Fez in an impactful manner. We would highly recommend working with KimKim/Megan and visiting the Hassan II mosque in Casa, spending at least one night in Rabat (which we wished we had as Megan suggested instead of in Casa), and spending two full days in Fez; it’s hard to imagine skipping Marrakesh while touring Morocco, but it was our least favorite city, because we found it very touristy and didn’t see anything unique or special after all the prior tours.

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Nov 07, 2024

Hi Nancy,

Thank you for your review! We're glad to hear you had a great time in Morocco! We'll let Nourdine and Kamal know about the positive feedback you've shared.

Thank you again!

Vietnam Trip
Vietnam | Oct 12 - Oct 26, 2024

A
Angela N.
San Jose, CA | Reviewed on Oct 31, 2024
Two week trip in Vietnam was wonderfully planned! Huyen was helpful in assisting each part of the trip. Family trip of 4 started in Ho Chi Minh City -> Nha Trang -> Hoi An -> Hanoi -> Sapa -> Ha Long Bay -> and ended Hanoi.
Every destination was amazingly greeted with a guide and driver.
- In South Vietnam: Mr. Phạm Phú Minh Thuận (I didnt catch the driver’s name.)
- In Central Vietnam: Ms. Nguyễn Thị Thúy (Driver: Nguyen Duy Nhat)
- In North Vietnam: Mr. Lý Văn Kỳ +98 7597029...
Read more

Two week trip in Vietnam was wonderfully planned! Huyen was helpful in assisting each part of the trip. Family trip of 4 started in Ho Chi Minh City -> Nha Trang -> Hoi An -> Hanoi -> Sapa -> Ha Long Bay -> and ended Hanoi.
Every destination was amazingly greeted with a guide and driver.
- In South Vietnam: Mr. Phạm Phú Minh Thuận (I didnt catch the driver’s name.)
- In Central Vietnam: Ms. Nguyễn Thị Thúy (Driver: Nguyen Duy Nhat)
- In North Vietnam: Mr. Lý Văn Kỳ +98 7597029 (Driver: Kim Anh (I didn't get his last name.))
- In Sapa: Ms Lý Mẩy Phương 0334959967 (I didnt catch the driver’s name.)
Everyone was kind and knowledgable at each location we went to. This tripped involved all sorts of adventures, from trying different foods within each location to biking through the city to going on an overnight cruise. It was family-friendly and is accommodating to older seniors as well. Highly recommend booking through Kimkim (:

One request: On free days, perhaps listing a few place/food recommendations where tourists can travel on their own.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Nov 03, 2024

Dear Angela Nguyen,
Thank you again for trusting me and booking with Kimkim. I am very happy to know that your family had a wonderful trip in Vietnam. We hope to have a chance to welcome your family back to Vietnam in the near future.
Best wishes for your family,
Huyen Nghiem (Ms)

Once in a lifetime trip to Thailand was a blast.
Thailand | Oct 15 - Oct 25, 2024

Thomas F
Thomas F M.
Ashburn, VA | Reviewed on Oct 31, 2024
We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun....
Read more

We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun. Bathing with the elephants was great but a bit too long of a day. One mention, the trip to the national park was very physical, we enjoyed the visit but one of us did not take the walk through the park, just a bit too much.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 01, 2024

Dear Thomas,
Thank you very much for your wonderful feedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

Exceptional visit to South Korea organized by Christine
South Korea | Sep 28 - Oct 26, 2024

Mona
Mona Y.
France | Reviewed on Oct 31, 2024
As usual, Kimkim never disappointed me. Christine, my travel counselor, was amazing, professional, proactive and gave me recommendations on what to do and see.
Christine was continuously in contact with me during my month long trip in South Korea.
She organized 21 days of my stay, other days were my own planning, even so she continued to advise me.
In some places I joined group tours, which were very well organized. My private tours were in Gyeongju and Busan.
In Gyeongju, Jino was an...
Read more

As usual, Kimkim never disappointed me. Christine, my travel counselor, was amazing, professional, proactive and gave me recommendations on what to do and see.
Christine was continuously in contact with me during my month long trip in South Korea.
She organized 21 days of my stay, other days were my own planning, even so she continued to advise me.
In some places I joined group tours, which were very well organized. My private tours were in Gyeongju and Busan.
In Gyeongju, Jino was an amazing guide so knowledgeable and helpful, he was my private guide for my whole stay in Gyeongju and he drove me to Busan, where he was my guide the first day in Busan.
Another private guide was Lily in Busan was also wonderful.
All other visits were with group tours.

Activity Reviews
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

An amazing experience, we learned to cook few local dishes. The cooking teacher was wonderful, perfect English, funny, and very efficient. We enjoyed what we cooked and the dishes were delicious

Quality of Experience
The cooking teacher
Guides, Drivers and Staff
Transport
Full Day Excursion to Korean DMZ + Suspension Bridge Tour (Join-in)
Full Day Excursion to Korean DMZ + Suspension Bridge Tour (Join-in)
Seoul

Fascinating visit to the DMZ. I went with a group, the guide Paul was a fantastic guide, passionate and knowledgeable. Thanks to him I learned a lot about the DMZ and the N and S Korea conflict and hopes for unification. A memorable visit in spite of the rainy weather

Quality of Experience
The guide was very knowledgeable
Guides, Drivers and Staff
Transport
Seoul Traditional Korean Folk Painting
Seoul Traditional Korean Folk Painting
Seoul

I missed the class because I mixed up the station name

Quality of Experience
Did not join
Guides, Drivers and Staff
Did not join
Transport
Did not join
Korean Folk Village / Suwon Hwaseong Day Tour from Seoul
Korean Folk Village / Suwon Hwaseong Day Tour from Seoul
Seoul

Very enjoyable experience learned a lot about the way of living in traditional villages

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petite France and Nami Island Tour (join in )
Full Day Petite France and Nami Island Tour (join in )
Seoul

I enjoyed both visits tremendously. Nam island is very special and not to be missed

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Nov 04, 2024
Dear Mona, Greetings from Christine.Thank you so much for your wonderful review. We're thrilled to hear that your experience with Kimkim exceeded your expectations. It's great to know that my proactive communication made your month-long trip in South Korea enjoyable. We're glad to hear you enjoyed the private tours in Gyeongju with Jino and in Busan with Lily. Their knowledge and support truly make a difference in enhancing the travel experience. We're also happy that the group tours met... Read more

Dear Mona,

Greetings from Christine.Thank you so much for your wonderful review. We're thrilled to hear that your experience with Kimkim exceeded your expectations. It's great to know that my proactive communication made your month-long trip in South Korea enjoyable.

We're glad to hear you enjoyed the private tours in Gyeongju with Jino and in Busan with Lily. Their knowledge and support truly make a difference in enhancing the travel experience. We're also happy that the group tours met your needs as well. Thank you for choosing Kimkim for your travel plans, and we look forward to assisting you on your future adventures.

Wish you a wonderful day.

All the best,
Christine

Jordan in October: Travel Tips, Weather, and More
Jordan | Oct 20 - Oct 27, 2024

N
Nader A.
Germany | Reviewed on Oct 31, 2024
Dear Amina,
Hi, We just get back home two days ago and now find an opportunity to share our experience in Jordan with you.
The accommodation and meals were fair enough however you had booked rooms in all hotels possibly at low prices which caused us to not have interesting view from our rooms in the hotels specially in Dead Sea.
The Airport service was good and the entering procedure did not take long.
The driver( Mr. Wasef) was very nice gentleman and we enjoyed accompanying him during our...
Read more

Dear Amina,
Hi, We just get back home two days ago and now find an opportunity to share our experience in Jordan with you.
The accommodation and meals were fair enough however you had booked rooms in all hotels possibly at low prices which caused us to not have interesting view from our rooms in the hotels specially in Dead Sea.
The Airport service was good and the entering procedure did not take long.
The driver( Mr. Wasef) was very nice gentleman and we enjoyed accompanying him during our road trip while he showed us several places on our way.
The tour guide in Amman and Jerash ( Mr. Hani Shokrian) was very good and his historical knowledge and English fluency was very remarkable and satisfactory.
For the first day in Petra with the Bedouin guy, while he was good to company us for 5 hours and took us to the back route and various sites , but he did not know anything about Petra history and if it was not for my own knowledge about Petra, we could have lost a big deal in the first day. This is what we miss for the first day in Petra. It is important you have more knowledgeable people in Petra to take your clients properly.
We missed a guide in Mount Nebo and few places we visited on our way.
The Lexotel was nice and we enjoyed the environment very much.
Holiday inn in Dead Sea was good however despite of empty space they did not give us sea view room since it seems you had booked the low option. (Road view).
Generally if we want to rate your company based on value for the paid money, we give you 8 out of 10 which we hope to be fair enough and cause you to improve your services.
Anyway We thank you for your itinerary which leaves us unforgettable memory from Jordan.
For my friends which might be interested to come to Jordan, you would be among my recommended travel agents .
Regards.
Nader+

Local specialist: Amina Yanarsaeva
Amina
Amina Yanarsaeva
Local specialist in Jordan | Replied on Oct 31, 2024
Dear Nader, Thank you for sharing your feedback about your recent trip to Jordan. I’m glad to hear that you had a memorable experience overall and appreciate your insights. I want to clarify that the booked accommodations were standard rooms, which is our usual arrangement unless a specific view is requested. However, I arranged a complimentary upgrade for you to the Petra Movenpick Resort, which is the best hotel in Petra and conveniently located right next to the site. Regarding the... Read more

Dear Nader,

Thank you for sharing your feedback about your recent trip to Jordan. I’m glad to hear that you had a memorable experience overall and appreciate your insights.

I want to clarify that the booked accommodations were standard rooms, which is our usual arrangement unless a specific view is requested. However, I arranged a complimentary upgrade for you to the Petra Movenpick Resort, which is the best hotel in Petra and conveniently located right next to the site.

Regarding the guides, when you reached out about a guide, I provided information about the local guides assigned at each site. These guides are approached from the visitor center along with the tickets and cannot be chosen in advance, as they are assigned based on availability. There are many local guides available, and I appreciate your understanding in this matter. I also mentioned the additional charge for a private guide who would travel with you in the vehicle, which is typically recommended for travelers seeking a more in-depth experience.

I’m sorry to hear about the missed guide at other sites. The drivers approach the local guides from the visitor center along with the tickets, and since we do not book them in advance, I would need details about the missed guides to check with the driver.

Additionally, I had checked your trip with the team before your arrival and arranged additional services free of charge to enhance your experience with us. Therefore, I found the 8 out of 10 rating a bit disappointing, as I made these arrangements in the hope that they would improve your trip without any extra cost.

I also shared my WhatsApp contact with you and left a message so you could easily reach me anytime. If I had received your feedback during your stay, I would have done my best to sort out any issues you encountered.

Thank you again for your valuable feedback. I hope to continue improving our services, and I look forward to assisting any friends of yours who may visit Jordan in the future.

Warm regards,
Amina

Kimkim was great from the start. Maryem and S...
Morocco | Oct 21 - Oct 30, 2024

J
Jim S.
Ashburn, VA | Reviewed on Oct 31, 2024
Kimkim was great from the start. Maryem and Sharon were so helpful in the planning of our trip. They listened closely to give us the trip we were looking for, an immersion into Morocco and its culture. They suggested a zoom call as our group included sisters from different parts of the country. This call was most helpful.
I cannot say enough of our guide Sallam. He was not only extremely knowledgeable, but anticipated and took care of all our needs and requests. He included sites and...
Read more

Kimkim was great from the start. Maryem and Sharon were so helpful in the planning of our trip. They listened closely to give us the trip we were looking for, an immersion into Morocco and its culture. They suggested a zoom call as our group included sisters from different parts of the country. This call was most helpful.
I cannot say enough of our guide Sallam. He was not only extremely knowledgeable, but anticipated and took care of all our needs and requests. He included sites and experiences that only a Moroccan would know of. His knowledge of Moroccan history was exceptional. He told us of many traditions and nuances of the people in Morocco. He shared the background of Morocco and its history. He taught us thru his actions that Moroccans truly want to bring happiness and inclusion to all people. Tourists of all nationalities are most welcome.
We had an unfortunate medical emergency, totally unexpected, of one of our travelers. Sallam was quick to get us to the hospital and stayed with us endless hours to help interpret the doctors and staff recommendations. He traveled around the city and hunted down a medical device needed by the doctor. He found the device hundreds of miles away and paid for and arranged its delivery to town, delivering it to us quickly. The doctor was skilled and even made a house call to the hotel once my sister was released from the hospital. I cannot say enough about the care that Sallem offered to us. He Brought water and food, medical devices and always manage to bring a nice atmosphere to our situation.
I highly recommend Sallam and the KimKim team. Their expertise is great. They know the places and people that can give you the true Morocco experience.

Local specialist: Maryem Kouna

Australia : what an amazing country and what an amazing trip !
Australia | Oct 5 - Oct 19, 2024

M
Maria G.
Singapore | Reviewed on Oct 31, 2024
My husband and I traveled to Australia for the first time. We had 15 days and we wanted to make the most of them but we didn’t know where to start as Australia is too big.
We read some reviews from other travelers for Kim Kim and we decided to leave the planning of the trip to experienced and local professionals. We were so right about this decision: Vicky was the agent assigned to us and she made this trip an amazing experience, stress and hassle free.
First of all she chose 4...
Read more

My husband and I traveled to Australia for the first time. We had 15 days and we wanted to make the most of them but we didn’t know where to start as Australia is too big.
We read some reviews from other travelers for Kim Kim and we decided to leave the planning of the trip to experienced and local professionals. We were so right about this decision: Vicky was the agent assigned to us and she made this trip an amazing experience, stress and hassle free.
First of all she chose 4 destinations based on the questions we answered and what we wanted to do ( Sydney, Port Douglas, Uluru and Melbourne) that gave us a great flavor of what is Australia and its beauties and landscapes.
Every single activity has been thoroughly planned by Vicky and all her choices of the local companies and agents were spot on ! From the transfer from and to the airport to all activities, the Sydney opera tickets purchased, recommendations for restaurants etc. Vicky was so responsive and helpful during the planning but also during our trip. When we needed her to clarify couple of things, she immediately handled all the matters within minutes. She is just fantastic ! We didn’t have to think or stress about anything as Vicky took care of all the matters.
While all activities were very good, I would like to highlight few of them and some of our tour guides who were exceptional :
A) Sydney opera performance, just a “must”
B) Walking tour with Dave from Dave’s travel group. Dave was so knowledgeable and enthusiastic person and we learned a lot about Sydney’s history
C) Blue mountains, a beautiful landscape
D) Daintree waterfall hike tour with Allister from the Daintree experience. Allister was an amazing guide and the highlight of the day was the swimming in to the rock pool next to the waterfall
E) ABC snorkel charters: Marine biologists were snorkeling with us at the Great Barrier Reef explaining everything about the corals and the life underwater we were watching. We were a very small group of 8 people and we had 2 marine biologists with us ( Sam and Paula who were just awesome who tirelessly took care of us ).
F) Uluru as a destination offered a completely different experience where we understood a little better the incredible history of the place and the Aboriginal people.
G) Foodie Discover walking tour: Our tour guide was wonderful Rita (by Walk Melbourne tours), a passionate Melbourne lady who shared so many excellent stories about the city and places with amazing food, sweets and drinks.

Overall an amazing country and an amazing trip. Thank you again Vicky 😊🤩

Activity Reviews
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Dave was fantastic

Beautiful Daintree Waterfall Hike Tour, Magical Swim and Lunch
Beautiful Daintree Waterfall Hike Tour, Magical Swim and Lunch
Port Douglas

Allister was fantastic

Quality of Experience
Guides, Drivers and Staff
Transport
ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers
ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Kata Tjuta Small Group Tour
Afternoon Kata Tjuta Small Group Tour
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
 Discover Yarra Valley Local Produce Tour
Discover Yarra Valley Local Produce Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 31, 2024

Thank you so much for your wonderful review Maria :-)
It was a pleasure to help make your first trip to Australia both seamless and memorable. I’m thrilled that each destination and experience resonated with you, from the Sydney Opera House performance to snorkeling with marine biologists on the Great Barrier Reef and learning about Uluru’s cultural depth. I’ll be sure to share your kind words with the guides who made each stop special. Australia truly is a remarkable place, and I’m so glad you felt its magic.
Thanks again and All the Best,
Vicky

Excellect tour in Vietnam!
Vietnam | Oct 3 - Oct 17, 2024

Glenda
Glenda d.
Los Angeles, CA | Reviewed on Oct 31, 2024
Thank you Minh! For coordinating and scheduling all activities, accommodations and domestic flights for our 15 days in Vietnam. I could not have done this myself, you listened and also offered suggestions. Our tour guide Ms. Tham were with us from Hanoi, Pu Luong Nature reserve, and Ninh Binh. She was exceptional, punctual, and knowledgeable. The weather was really nice, toured the capital, enjoyed coffee at train street (intense). Pu Luong is what the name stands for very nature and... Read more

Thank you Minh! For coordinating and scheduling all activities, accommodations and domestic flights for our 15 days in Vietnam. I could not have done this myself, you listened and also offered suggestions. Our tour guide Ms. Tham were with us from Hanoi, Pu Luong Nature reserve, and Ninh Binh. She was exceptional, punctual, and knowledgeable. The weather was really nice, toured the capital, enjoyed coffee at train street (intense). Pu Luong is what the name stands for very nature and beautiful. Ninh Binh-Tam Coc is also beautiful, need to go to mua cave which has the 500 steps, it is worth it.
Went on to Bai Tu Long Bay (Renea Cruise) it was great to have met other people from different places since this was the only group tour for us.
Next was Hoi An, our tour guide Nhat was great and knowledgeable. We visited the Tra Que Village and Hoi An tour. Rode a bike through rice paddy and around village. Although it rained that day it was still exciting, we wore a poncho so that helped. Ba Na Hills- Golden bridge is a place to go and see.
Last stop is Ho Chi Minh City. Our tour guide was Ching, he was also amazing and knowledgeable. We did the Can Gio Mangrove tour, there is also monkeys there too.
Seen the bat swamp and crocodile reserve and fed them too. Thank you all!
Lester and Glenda
From Hawaii

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 01, 2024

Hi Lester and Glenda,

Thank you so much for your wonderful review! I and my team are so so glad to hear thar you had a great time in Vietnam with us, exploring all incredible places. I will surely share your words to my whole team so that they know you appreciate our effort!
Thank you again for choosing us. We hope to welcome you back anytime soon!

Best wishes
Minh.

A PERFECT 2 WEEK VACATION TO SPAIN
Spain | Sep 27 - Oct 11, 2024

B
Bryan T.
Canada | Reviewed on Oct 31, 2024
Dearest Alba,
My wife Jill and myself cannot thank you enough for the absolutely wonderful trip that you planned for us in Northern Spain. Your professionalism was unparalleled throughout the entire planning phase and we are forever grateful that you put this all together for us. From the very beginning, we felt totally comfortable with you and knew that you would come up with some unique things for us to do and see. All of the accommodations that you sourced out were excellent in the 5...
Read more

Dearest Alba,
My wife Jill and myself cannot thank you enough for the absolutely wonderful trip that you planned for us in Northern Spain. Your professionalism was unparalleled throughout the entire planning phase and we are forever grateful that you put this all together for us. From the very beginning, we felt totally comfortable with you and knew that you would come up with some unique things for us to do and see. All of the accommodations that you sourced out were excellent in the 5 different locations that we travelled to during the trip. We especially felt that the daily activities you suggested and booked for us were perfect and well balanced. The full day Gaudi tour in Barcelona was an amazing way to start the trip. In Alquezar, the Footbridges hike down in the canyon was really cool but our favourite thing to do there was the day we personally got to meet you and we went to "The man who whispers Vultures". It was a day we both will never forget. Another special tour was when we arrived in Haro in the Rioja wine district and went on the full day wine tour which included horse back riding through the vineyards. Additionaly, from the bike and hiking tours in San Sebastian, to kayaking in the Mediterranean in Aigua Blava Begur, the itinerary you organized for us could not have been better. Thank you so much again Alba and we can't wait to book with yourself and Kimkim as we plan to go to the Southern Spain in the future.

Bryan and Jill Turkstra,
Ontario, Canada

Activity Review
Full Day Horseback Riding & Vineyard Visit
Full Day Horseback Riding & Vineyard Visit
La Rioja

Thank you so much Rebecca and Robert for the wonderful full day on the WIne and Horseback Tour. Jill and I had so much fun!!! Your personal attention and kindness were over the top. We did a lot of great things during our 2 week trip to Spain, but this day was very special to us and will remember forever. Thanks again!!! Bryan and Jill Turkstra, Ontario, Canada

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alba Cruells
Alba
Alba Cruells
Local specialist in Alquezar | Replied on Oct 31, 2024

Hola dearest Jill and Bryan,
Such a pleasure to spend time with you!! I also enjoyed myself that day at the Whispering the Vultures Experience together.. like a day off for me!!
I have to tell you that I already miss you and the "spicy" sauces from your daughter are AMAZING and already used in a Spanish Kitchen
All my love!
Alba

South Caucasus Trip
Georgia | Sep 3 - Sep 16, 2024

Joseph
Joseph S.
Denver, CO | Reviewed on Oct 31, 2024
My trip to the south Caucasus countries of Azerbaijan, Georgia, and Armenia was excellent! I had 3 different guides (one in each country) that were wonderfully insightful, helpful, and knowledgeable about their countries, food, people, and places. In Azerbaijan, Turkan was super funny and very enthusiastic, and she kept the days action packed with some cool side-trips and a great tour of Baku. In Georgia, Alex took me all over the country including Tbilisi, and I learned a ton about the food... Read more

My trip to the south Caucasus countries of Azerbaijan, Georgia, and Armenia was excellent! I had 3 different guides (one in each country) that were wonderfully insightful, helpful, and knowledgeable about their countries, food, people, and places. In Azerbaijan, Turkan was super funny and very enthusiastic, and she kept the days action packed with some cool side-trips and a great tour of Baku. In Georgia, Alex took me all over the country including Tbilisi, and I learned a ton about the food and wine. I really also enjoyed our day in the mountains with tremendous views. And finally, Avet in Armenia had fantastic insights and did some incredible driving all over the country. Yerevan was super fun as was finally getting the chance to see Mt. Ararat (I've never not seen it shrouded in clouds before). I also enjoyed the Armenian wine and food, especially on our trip to the southern mountains. And of course, as usual, Zehra managed all the details behind the scenes to make sure my hotels, guides, and border transits were all in order. Would recommend this kind of trip to anybody looking to get an introductory survey to these 3 countries - it was fantastic!

Local specialist: Zehra Alper
Zehra
Zehra Alper
Local specialist in Istanbul, Turkey | Replied on Nov 04, 2024

Dear Joseph,

Thank you a lot for your kind feedback. It was our pleasure to welcome you to the Caucasus. I and our team are more than happy to hear that you left with these great memories!

Taylor Woo was an exceptional private tour gu...
South Korea | Oct 22 - Oct 28, 2024

Jordan
Jordan L.
Newark, NJ | Reviewed on Oct 30, 2024

Taylor Woo was an exceptional private tour guide! We had so much fun exploring the city and learning from him.

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Nov 04, 2024

Dear Jordan,

Hope you are doing great.Thank you so much for your kind words.We're thrilled to hear that you had a great time exploring the city with Taylor Woo. He truly is exceptional at what he does, and we're glad you enjoyed your experience. We hope to welcome you back for more adventures in the future.

All the best,
Christine

Both William and Jenny were helpful, punctual...
Japan | Oct 9 - Oct 29, 2024

J
jenny a.
Livonia, MI | Reviewed on Oct 30, 2024

Both William and Jenny were helpful, punctual and enjoyable

Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Oct 31, 2024

Hi Jenny,

Thank you so much for your wonderful feedback! I'm delighted to hear that both William and Jenny were able to provide you with a great experience during your trip.

We truly appreciate your taking the time to share your thoughts with us. Your satisfaction is what motivates us to keep striving for excellence.

If you're planning any future travels or have any further needs, please don't hesitate to reach out. We're here to help make your next adventure just as enjoyable!

Warm regards,
Katie

Great trip in Hungary and Czech Republic!
Hungary | Sep 22 - Oct 4, 2024

Deborah
Deborah H.
Shaw, DC | Reviewed on Oct 30, 2024

This was another great trip that started with KimKim! The trip planner —Clemens of PrimeTours—worked with us to put together excellent experiences in and around Budapest and Prague. The early planning was challenging because we had specific things we wanted to do and didn’t want to do. The result was great—especially the hotels, the local guides who led our walking tours, and PrimeTour’s responsiveness during our stay.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Nov 01, 2024

Dear Deborah,

Thank you so much for your kind words and for choosing us to plan your trip! It was a pleasure working with you to create a customized experience that matched your preferences in Budapest and Prague. I’m delighted to hear that you enjoyed the hotels, the walking tours with our local guides, and the support from PrimeTours during your stay.

Your feedback means a lot and inspires us to keep delivering personalized, seamless travel experiences. Should you ever plan another adventure, we’d love to work with you again!

Wishing you many more amazing travels!

Best regards,
Clemens

Myaen and Irish were amazing tour specialists...
Japan | Sep 13 - Sep 21, 2024

Sandra
Sandra K.
Los Angeles, CA | Reviewed on Oct 30, 2024
Myaen and Irish were amazing tour specialists. Much of our communication was anticipated which made me feel like they understood what we were wanting in this trip to Japan. Although we had a few questions to email along the way, many of our questions were answered before we even asked which was nice. Read more

Myaen and Irish were amazing tour specialists. Much of our communication was anticipated which made me feel like they understood what we were wanting in this trip to Japan. Although we had a few questions to email along the way, many of our questions were answered before we even asked which was nice.

Hotel Reviews
Magome Chaya

The staff, accommodations, food, and location were all beautiful and authentic. I would highly recommend Magome Chaya to any guest who wants to experience the Japanese countryside. Jen and her sister both speak English and the food is amazing. The rooms are tatami with no bed, but the futons were very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Conrad Osaka
Osaka

The perfect way to end our stay in Japan. The accommodations were definitely a 10.

Authenticity & Character
Location
Staff
Every staff member went out of their way to make our stay more comfortable.
Cleanliness & Comfort
Tsutamuraya
Nagiso

A small hidden gem. The hosts were so gentle and humble, very sweet and made us feel welcomed in their home. The accommodations were very clean. The food was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The tatami rooms, bathrooms and showers, dining area were all spotless.
BYAKU Narai
Narai

Byaku Narai was a beautiful place to stay. We felt like we were staying in our very own home with a private garden outside our door. The outdoor soaking tub, with the salts added to the hot water, and looking out into our garden were the perfect way to end a day of hiking on the Old Nakasendo Trail. Dinner was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Myaen Verzosa

Our guides and transportation were all genera...
Peru | Oct 12 - Oct 25, 2024

Cathy
Cathy M.
Leawood, KS | Reviewed on Oct 30, 2024
Our guides and transportation were all generally good. Jose in Lake Titicaca area was outstanding! Read more

Our guides and transportation were all generally good. Jose in Lake Titicaca area was outstanding!

Hotel Review
El Albergue Ollantaytambo Boutique Hotel
Cusco

This hotel was a delight! The setting is beautiful among native trees and plants - the hotel staff were knowledgeable and very helpful and welcoming - the restaurant provided delicious food and great service and the location is so convenient if you plan on riding the train to Macho Piccho or anywhere else!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Nov 04, 2024

Thank you for your review Cathy. I’m glad to hear you had a great time in Peru!

Hope we can help you in your future South American travel,
Johanna

Excellent tour of Japan
Japan | Oct 15 - Oct 28, 2024

H
Helene S.
Newark, NJ | Reviewed on Oct 30, 2024
Leny was excellent in all ways from planning our trip to Japan to communicating with us along the way, keeping us updated as to our schedule and tours. We had a stress free trip, all thanks to Leny. Everything went smoothly, all hotels were great, and all tours were terrific. We highly recommend KimKim and of course, Leny. Read more

Leny was excellent in all ways from planning our trip to Japan to communicating with us along the way, keeping us updated as to our schedule and tours. We had a stress free trip, all thanks to Leny. Everything went smoothly, all hotels were great, and all tours were terrific. We highly recommend KimKim and of course, Leny.

Hotel Reviews
Tsukino Yado Sara
Hakone

Rooms were nice with tub overlooking greenery. Food was a little disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Iconic Tokyo Shiodome
Tokyo

Royal Park Hotel was beautiful and in a good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
Kyoto

Very nice hotel in great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vista Hiroshima

Nice hotel in good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Candeo Hotels Osaka Namba
Osaka

Nice hotel in excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Asakusa Kimono & Tea Ceremony Experience
Tokyo Asakusa Kimono & Tea Ceremony Experience
Tokyo

Nice experience

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo Tour with English Speaking Guide (Private)
Full Day Tokyo Tour with English Speaking Guide (Private)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

Recommend this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara Tour From Kyoto with English Speaking Guide with Vehicle
Full Day Nara Tour From Kyoto with English Speaking Guide with Vehicle
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Arashiyama Best Spots 4h Private Tour with Licensed Guide
Kyoto Arashiyama Best Spots 4h Private Tour with Licensed Guide
Kyoto

Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Hiroshima & Miyajima with English Guide (Private)
Full Day Hiroshima & Miyajima with English Guide (Private)
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai
Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai
Osaka

Peco our guide was great to be with. She shared some great food with us

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Osaka Tour with English-Speaking Guide and Public Transportation (Private)
Full Day Osaka Tour with English-Speaking Guide and Public Transportation (Private)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Sayonara Japan!
Sayonara Japan!
Kansai International Airport (KIX)
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kawagoe Tour From Tokyo with Guide (Private)
Full Day Kawagoe Tour From Tokyo with Guide (Private)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto Tour with English Speaking Guide and Public Transportation (Private)
Full Day Kyoto Tour with English Speaking Guide and Public Transportation (Private)
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Hiroshima!
Welcome to Hiroshima!
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 31, 2024

Hi Helene, thank you for your thoughtful review and for highlighting parts of your trip! It was a pleasure planning your journey to Japan with Marshall, and I’m so glad to hear you enjoyed your time there. I look forward to the opportunity to help design your next adventure!

The Best
England | Oct 15 - Oct 26, 2024

Racquel
Racquel g.
Atlanta, GA | Reviewed on Oct 30, 2024

Hello,
This was just a delightful experience was the most amazing. Jane out did herself in every aspect of my experience bring to life history, beauty and romance. From each hotel to the tour guides was spectacular. Jane took each email and brought my dream to life.

I love each and everyone of our guide. however Nick which one I believe the last guide was just outstanding. his knowledge, to charismatic personality, to his time management was just epically exquisite.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 30, 2024

Hi Racquel

Welcome home after your awesome trip. Wow, it sure was a super experience for you both. The team and I are delighted that you had such a super time and it was an absolute pleasure to work with you both.

Thank you for the feedback and we are so happy that you met our wonderful guides too.

We would love to assist you in the future with any trips you have planned. Until then, all the best.

Jane, Marine-Héloise & The Team

A fantastic trip to Chile
Chile | Oct 14 - Oct 20, 2024

A
Ariel S.
Shaw, DC | Reviewed on Oct 30, 2024
Jesse did a fantastic job coordinating my trip. It was easy to communicate with her in advance of the trip. When I got in country, everything ran smoothly. All of the guides and drivers showed up as expected in the right location and on time, the excursions were a lot of fun, and the hotels were as expected. I had no reason to be in contact with her while in country, which is exactly what one would hope to be the case. My only recommendation would be to let the traveler know in advance of the... Read more

Jesse did a fantastic job coordinating my trip. It was easy to communicate with her in advance of the trip. When I got in country, everything ran smoothly. All of the guides and drivers showed up as expected in the right location and on time, the excursions were a lot of fun, and the hotels were as expected. I had no reason to be in contact with her while in country, which is exactly what one would hope to be the case. My only recommendation would be to let the traveler know in advance of the formal entry requirements/forms for Easter Island. I learned through the LATAM website that I needed some special documentation for Easter Island. That made me a little nervous and would have been niceto know in advance. Aside from that, flawless!

Hotel Reviews
Hotel Director Vitacura
Santiago, Vitacura, Región Metropolitana
Easter Island Eco Lodge
Hanga Roa

Wasn't the best hotel but I intentionally skimped on this hotel to save money. So I got what I paid for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Took a little bit to understand how to get hot water. Had a couple days of cold water at first. Had a broken light in my room that took a while to get fixed. I couldn't get the screen door in the back of my room to lock--not sure if it did. But again, as expected for a two-star hotel.
Holiday Inn Santiago - Airport Terminal
Santiago
Activity Reviews
Orongo Morning Tour and Ahu Akivi Afternoon Tour
Orongo Morning Tour and Ahu Akivi Afternoon Tour
Easter Island
Quality of Experience
Guides, Drivers and Staff
Transport
Easter Island Highlights Tour
Easter Island Highlights Tour
Easter Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking in Easter Island
Trekking in Easter Island
Easter Island
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 04, 2024

Hi Ariel,

I'm so happy to hear that you enjoyed your 7-day adventure in Chile getting to know some of Santiago and especially Easter Island 🤗 It's such a unique destination that a lot of people don't realize is possible to visit during their travels to Chile!

I hope you also enjoyed your continued journey to the Patagonia and hope you'll be back in the future to explore even further. Maybe a trip to the Atacama Desert? 🌵

All the best,
Jesse