Kimkim Trip Reviews

4.8
Based on 14,349 ratings
Read 14,349 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Viet Nam - A snap shot.
Vietnam | May 4 - May 17, 2024

Helen
Helen W.
Australia | Reviewed on May 21, 2024
This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country. It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most. From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself... Read more

This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country.

It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most.

From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself available to us at any time should we need advice or extra info.

There were many highlights, we really loved the Vespa food tour in Saigon and the Capella cruise in Halong Bay. But seriously everything was brilliant.

Do not hesitate to book with KimKim travel, they are truly professionals and their ground staff/tour guides are amazing too. Special shout out to Vic for the Vespa tour for making us feel safe amongst the millions of bikes 👍.

Prepare yourself to eat some amazing food, and all the local beers hit the spot exactly after a long day (or a coconut coffee ). Just do it.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 21, 2024

Dear Helen,

Thank you so much for taking the time to share your detailed experience with us!

There's nothing better than knowing I was a part of your memorable trip to our country Vietnam. I'm so glad that you love Vietnamese cuisine like that. I'll pass the review on to the team and I'm sure they will really appreciate it too! Our travelers' satisfaction is our main priority.

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Fantastic Trip to Scotland Thanks to Aleksandra
Scotland | May 13 - May 19, 2024

Estee
Estee L.
Ashburn, VA | Reviewed on May 21, 2024
Our trip to Scotland was fantastic! From minute one, our specialist Aleksandra was an excellent partner in planning the trip. I can't say enough about how great she was. She was so responsive before, during, and even after the trip. Any time I had a question, she was there quickly with the answer, and I had lots of questions. The other amazing thing was how fast she pulled the trip together for us because we started the planning pretty late. Nonetheless, she made sure everything was top... Read more

Our trip to Scotland was fantastic! From minute one, our specialist Aleksandra was an excellent partner in planning the trip. I can't say enough about how great she was. She was so responsive before, during, and even after the trip. Any time I had a question, she was there quickly with the answer, and I had lots of questions. The other amazing thing was how fast she pulled the trip together for us because we started the planning pretty late. Nonetheless, she made sure everything was top notch for us. Her responsiveness really lowered our stress and heightened our enjoyment of the wonderful country of Scotland. I highly recommend Aleksandra!

We loved all parts of our trip to Scotland. We had a terrific array of excellent guides (Chris in Edinburgh, John in the Highlands/Isle of Skye, Osh in Glasgow) and drivers. The guides were incredibly pleasant and knowledgeable and took us to such beautiful and interesting places. The trip was fascinating and went extremely smoothly even though we did so many fun things. Scotland is beautiful with wonderful people and kimkim helped us make the most of it.

Activity Reviews
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Chris was a great guide - the tour was so interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Edinburgh Castle Tour
Private Edinburgh Castle Tour
Edinburgh

We really liked touring the castle with Chris and the afternoon tea was delicious and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to the Train Station
Taxi to the Train Station
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to Your Hotel
Taxi to Your Hotel
Inverness
Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to the Train Station
Taxi to the Train Station
Inverness

Ilir was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Loch Ness, Culloden Battlefield, Cawdor Castle & Much More From Inverness City
Loch Ness, Culloden Battlefield, Cawdor Castle & Much More From Inverness City
Inverness

Wonderful trip with John around the beautiful Highlands!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Glasgow

Osh is incredibly knowledgeable and showed us so much of the wonderful city of Glasgow in a short time. His passion for his city is inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
The Ultimate Isle of Skye Tour from Inverness with Talisker Distillery Visit
The Ultimate Isle of Skye Tour from Inverness with Talisker Distillery Visit
Inverness

John was a great guide for us in this spectacularly beautiful place. We also liked the lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on May 21, 2024

Dear Estelle,

Thank you so much for your wonderful feedback!
It was an absolute joy to assist you in planning your trip. Your kind words mean a lot to me, and knowing that you enjoyed your Scotland trip fills me with so much happiness!

Thank you for choosing Kimkim and for your high recommendation. Scotland is indeed a beautiful country with wonderful people, and I'm so glad we could help you make the most of it.

Sincerely,
Aleksandra

Norway is a beautiful country, easy to explore with Kimkim's help.
Norway | May 6 - May 15, 2024

Minda
Minda H.
Maple Grove, MN | Reviewed on May 21, 2024
Mar did a wonderful job of mapping out an itinerary that included the highlights of Norway that we wanted to see. We were able to use public transportation to get around and all the tickets for our major travels were provided ahead of time. Even when we had a hiccup (my fault) on the train journey from Oslo to Bergin, we were able to reach Julia (the emergency contact) and get things straightened out quickly. All our hotels were within easy walking distance of public transportation and... Read more

Mar did a wonderful job of mapping out an itinerary that included the highlights of Norway that we wanted to see. We were able to use public transportation to get around and all the tickets for our major travels were provided ahead of time. Even when we had a hiccup (my fault) on the train journey from Oslo to Bergin, we were able to reach Julia (the emergency contact) and get things straightened out quickly.

All our hotels were within easy walking distance of public transportation and convenient to restaurants and major sights.

We really enjoyed the walking tour of Bergen with Magda as our guide. We saw back streets of Bergen and learned some history of this beautiful city. The highlight for my husband and son was the RIB boat safari in Flam exploring the Aurlandsfjord and Naeroyfjord, including the cheese tasting. I really liked the cider tasting and lunch in Balestrand, delightful!

We spent a lot of time on ferries and trains which is a relaxing way to travel. However, I did hope we would have had more time to do some hiking while in the smaller communities. I guess we should have scheduled a longer visit!

Hotel Reviews
Scandic Byporten
Oslo

The chief recommendation for this hotel is its convenience. It is just a few steps from the central train station and bus, tram connections to all of Oslo.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Great location for everything we wanted to do and see in Bergen. Short walks to the ferries, downtown and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

The old part of the hotel is a slice of the local history not to be missed. The views from the dining room are terrific, and make sure to make time to see the artwork, artisan pieces and historical references in the halls connecting to the main dining room.

Authenticity & Character
We are referring to the original building. We stayed in the newer 60's add on. It is well integrated, but lacks any of the charm and character of the original building. The room was fine, nothing to complain about, but not the original experience.
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Location and character are terrific. Staff is helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bergen: A Walk Through Past and Present
Bergen: A Walk Through Past and Present
Bergen

Our guide was terrific. Magda was knowledgeable and personable. She brought the history to light and made the culture understandable. We really enjoyed getting off the beaten paths and seeing some of the neighborhoods just a few hundred yards from the harbor. Magda answered all of our questions and provided great context.

Quality of Experience
Guides, Drivers and Staff
Cidertasting & Lunch/Snack
Cidertasting & Lunch/Snack
Balestrand

Much to love in this experience. We learned historical and cultural context for apples. The ciders were tasty and food pairings were a delight. Enjoyed every aspect of the experience including the walk back to our hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ride the Ulriken Cable Car
Ride the Ulriken Cable Car
Bergen

We were unlucky with the weather. It was completely socked in and rainy. We saw very little and got a little wet. Ground transport, drivers and staff were all great, but there was not much point given the weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Summer RIB boat Safari Local Taste of Undredal
Summer RIB boat Safari Local Taste of Undredal
Flåm

It was great to get down to sea level and ride in a fast boat in the fjord. They provided and insisted we gear up for the temperature changes we did encounter on the ride. The guide was very knowledgeable and personable and spent time going over all the safety features built into the boat, communications, the gear we were wearing. The perspective from these relatively small boats cannot be duplicated on the large commercial craft nor the ability to interact and get one on one questions and answers from a well informed guide. The goat cheese tastings was a delight. We were surprised by how much we enjoyed the flavors and textures of this local delicacy.

Quality of Experience
Guides, Drivers and Staff
Transport
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen

We thought this might be a little too artificial since it is a recreation of Norse/Viking life. However, the experience was positive due to the factual, accurate information provided by the guides in the village. Seeing and getting explanations of the Viking ships, weapons and armor helps understand the Viking Age. The blacksmith and his explanations of how things were done is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Gudvangen to Flåm fjord cruise
Gudvangen to Flåm fjord cruise
Gudvangen

Riding the electric ferry is reason enough to do this cruise. You also get to experience some of the most vertical mountains and fjords you will see in Norway. Get close enough to waterfalls to hear the roar and feel the spray.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Fjærland
Day trip to Fjærland
Norway

A boat ride into the small, charming town of Fjaerland is followed by a short bus ride to the glacier museum. The museum is small, but well designed and packed with interesting facts and exhibits. The highlight is a very short, well-done wide screen movie. After reboarding the bus you are dropped off a short walk to the base of a massive glacier. It is supposed to be the largest in Europe and one of only three that is expected to survive into the next century.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on May 24, 2024

Dear Minda and family,
Thank you so much for taking the time to share this incredible and detailed feedback!
We're absolutely delighted to hear that you had a wonderful time here!
We would love to welcome you again in the future, and I'll be right here, more than happy to assist you!
It was truly a pleasure working together with you :)
Thanks once again for letting us plan your Norwegian adventure!
My very best,
Mar

Price gouging for a vacation
Scotland | May 6 - May 15, 2024

N
Nina A.
Seattle, WA | Reviewed on May 20, 2024
Although we had a great time in Scotland, I can't get over the lack of transparency of the trip cost from this company. After we booked, I noticed how high the overall price was and compared it against the hotels that were booked, car rental, and activities and the total price of those did not even come close to the total we paid Kimkim. I reached out to Stephen and he said that his manager stated they were unable to provide a breakdown of cost. A hotel and the car rental company provided us... Read more

Although we had a great time in Scotland, I can't get over the lack of transparency of the trip cost from this company. After we booked, I noticed how high the overall price was and compared it against the hotels that were booked, car rental, and activities and the total price of those did not even come close to the total we paid Kimkim. I reached out to Stephen and he said that his manager stated they were unable to provide a breakdown of cost. A hotel and the car rental company provided us with the invoices, and we were able to see the prices for each activity when we got to the location and nothing added up except that the fee to book with Kimkim was beyond astronomical and nothing short of highway robbery. Super unfortunate.

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on May 24, 2024
Dear Nina & Colten, Thank you for taking the time to share your experience. We are, actually, delighted to hear that you had a great time exploring Scotland, and thank you for saying that in your feedback review. It truly is a beautiful and captivating country, and we're glad we could be a part of your journey. Obviously, though you are disappointed about the price paid, not the experience. Scotland is known for its stunning landscapes, rich history, and vibrant culture, but it is also... Read more

Dear Nina & Colten,

Thank you for taking the time to share your experience. We are, actually, delighted to hear that you had a great time exploring Scotland, and thank you for saying that in your feedback review. It truly is a beautiful and captivating country, and we're glad we could be a part of your journey.

Obviously, though you are disappointed about the price paid, not the experience. Scotland is known for its stunning landscapes, rich history, and vibrant culture, but it is also recognized as one of the more expensive travel destinations on the planet. According to recent statistics, the UK was ranked sixth in the world. Your trip was to Scotland, which is known to have even higher prices.

We understand your concerns about the overall cost of the trip. We strive to provide a seamless travel experience, which includes not only accommodations, car rentals, and activities but also personalized service, expert planning, and support throughout your trip. We aim to ensure that you have a stress-free and memorable vacation, which often involves behind-the-scenes efforts and resources that may not be immediately visible.

Many of our travelers appreciate the added value and peace of mind that our services provide. While we recognize that the breakdown of costs might not have met your expectations, we assure you that our pricing reflects the comprehensive service and expertise that we offer. Most of our clients have found great value in our services and have enjoyed their trips thoroughly. The fee that Kimkim uses for marketing and support is completely normal, when compared across the whole industry.

I do think it is important to provide a breakdown of what our team in the UK & France have spent on the trip:

• Trip crafting and feedback: 1.5 days
• Payment of suppliers and booking: 0.5 days
• Confirmation & communication with suppliers: 0.5 days
• Roadbook crafting: 1.5 days
• Assistance on site 24/7 included, via our on-call staff

We regret any frustration this lack of an initial breakdown may have caused and appreciate your feedback as it helps us improve. WE REALLY DO LISTEN, AND IT PROVOKES A HEALTHY DEBATE IN OUR OFFICE ENVIRONMENT. If there’s anything further we can assist you with or if you have more specific feedback, please feel free to reach out to us directly.

Thank you once again for choosing Kimkim, and we hope to have the opportunity to serve you again in the future.

Best regards,
Stephen

Once in a Lifetime Trip!
South Africa | May 9 - May 16, 2024

Sharron
Sharron G.
Paradise, NV | Reviewed on May 20, 2024
We began our planning with Debra months prior to our trip and she was always helpful with information and flexible for our requests about the area and what was the most important places for us to visit.
Our hotel, Queen Victoria, was gorgeous and right next to the waterfront. The transportation from our ship to our hotel and to our different destinations was impeccable. We did have one problem with a lost credit card and they took care of that. Our guide to the cape and to the wine...
Read more

We began our planning with Debra months prior to our trip and she was always helpful with information and flexible for our requests about the area and what was the most important places for us to visit.
Our hotel, Queen Victoria, was gorgeous and right next to the waterfront. The transportation from our ship to our hotel and to our different destinations was impeccable. We did have one problem with a lost credit card and they took care of that. Our guide to the cape and to the wine country, Christine was fabulous! We had a rainy day at the cape and honestly it made it more fun. The vineyards chosen for us to visit were first class. No one should miss Table Top Mountain. What a fantastic view. From there we went to Umkumbe Safari Camp and had a fabulous five days full of game drives where we saw all the big five. Again transportation was right on point. The staff at the camp were fun. The luxury tent accommodations were nice. All in all, you expect a great experience when you go that far and that is what we had!! First class.

Hotel Reviews
Queen Victoria Hotel
Cape Town

Amazing hotel in a perfect location next to the waterfront dining and shopping center. Daily breakfast was more than you could ask for and gorgeous. But what made it was the staff. They were so friendly, helpful and professional. Loved this hotel and would recommend it to anyone.

Authenticity & Character
History and decor
Location
Next to the waterfront
Staff
All the reception and dining staff.
Cleanliness & Comfort
Umkumbe Bush Lodge
Sabie Park

The staff here are what make it. The game drives with Charne and our trackers were great and we saw all the big five! The food staff, reception staff and the food were also terrific. Abagail and Sharon were particularly wonderful. If it weren’t for the staff I would rate the accommodations at a four, as we had a toilet that ran even after they tried to fix it. Lighting in the tent was poor and we never could regulate the shower temperature. However, the beds were very comfortable, linens first rate and we even got hot water bottles in the bed at night!!

Authenticity & Character
Very authentic. Sundowner game drives and drinks as well as coffe in the bush perfect!
Location
Right next to Kruger National Park
Staff
They were all amazing!
Cleanliness & Comfort
Beds were very comfortable and linens great.
Activity Reviews
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

This is obviously for tourists but so amazing we were blown away! The entertainment fabulous and the sixteen different food items were simply delicious! The decor beautiful and the staff terrific!

Quality of Experience
Just the whole very unique experience!
Food
Authentic and delicious!
Guides, Drivers and Staff
Driver was totally mixed up but Kim Kim kept in touch with us to get us there and back.
Transport
Driver needs to know where he is going.
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

It was windy and pouring rain that day but we still had a fabulous time. Christine was great and the scenery perfect. Loved the funicular.

Quality of Experience
The scenery is beautiful.
Guides, Drivers and Staff
Christine was knowledgeable and flexible- also picked out a great place for lunch.
Transport
Nice van
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

Napa Valley move over because the vineyards in Africa were fabulous. Our favorite was the Babylonstroen, but we liked the two others for professional knowledge of wine, staff and different wines paired with chocolates as well as the views. A day that should not be missed!

Quality of Experience
Variety of experience
Guides, Drivers and Staff
Helpful and fun
Transport
Nice van
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

Lovely arrival and we were greeted by a drink and warm staff. We jumped right on the safari jeep and took off for gorgeous and peaceful scenery. Luckily we saw lots of animals and then had our sundowner drinks in a perfect setting.

Quality of Experience
Saw lots of animals. So different to see them in their environment.
Food
Loved the evening snacks and drinks.
Guides, Drivers and Staff
Good ranger. Charnae.
Transport
Lots these land rover safari jeeps. Blankets and panchos in case you need them and you can see perfectly from each seat.
A Day in the Kruger Bush with Two Private Game Drives
A Day in the Kruger Bush with Two Private Game Drives
South Africa

Fabulous game drives. We ended up seeing all the big five and the elusive Cheetah and Leopard. The animals were often within ten feet of us. Each day was different but you had the same ranger. Chantae was very interesting and a great ranger. She knew exactly where animals would pop out. The scenery was beautiful. It did rain on one drive but we still saw animals. Ponchos were provided.

Quality of Experience
Lots of animals and so close!!
Food
Coffee and pancakes in the bush.
Guides, Drivers and Staff
Great tracking
Transport
Loved the fact every seat was great.
Another Day in the Kruger with 2 private game drives
Another Day in the Kruger with 2 private game drives
South Africa

Another awesome day viewing lots of animals!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Final morning game drive & next stop
Final morning game drive & next stop
South Africa

We had not yet seen lions and hoped to see them on our last drive and voila - we did.

Quality of Experience
Best last drive.
Food
Lovely pancake breakfast on this morning.
Guides, Drivers and Staff
Found the Lions. Knew right where they would emerge from the bush.
Transport
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on May 27, 2024
Hello Sharron Thank you so much for taking the time to write the detailed and very complimentary review! It was such a pleasure to work with you from the very first day and I am super happy that we could make the best of your cruise having to reroute!
I will send the feedback to all the relevant properties and suppliers as everyone loves to receive the positive feedback. Apologies again for the drama with the transfers to GOLD. We have now kept Gold in our itineraries, but we are...
Read more

Hello Sharron

Thank you so much for taking the time to write the detailed and very complimentary review! It was such a pleasure to work with you from the very first day and I am super happy that we could make the best of your cruise having to reroute!
I will send the feedback to all the relevant properties and suppliers as everyone loves to receive the positive feedback. Apologies again for the drama with the transfers to GOLD. We have now kept Gold in our itineraries, but we are advising clients to rather take an uber or let the hotel take a taxi as it is so close and just so much more convenient than the Gold transfer making clients wait.
I absolutely love your photos and really appreciate you sharing them.
We hope to see you in South Africa again and perhaps for a bit longer next time. I am sure you are happy to be home after your long trip for now, though.
Have a wonderful week and enjoy your summer!

Deb

We had a wonderful time during our trip. The ...
Italy | May 10 - May 18, 2024

J
Jeff G.
Newark, NJ | Reviewed on May 20, 2024
We had a wonderful time during our trip. The boutique hotels (and attached restaurants) were excellent. We particularly enjoyed our guides in Assisi (Ms. Cinzia) and Rome (Ms. Simona). Weather was perfect all week, except for one rainy afternoon in Gubbio. Italians were all very friendly during our trip. We enjoyed the food and wine during our trip. Your representatives were on-time and helpful. We were disappointed in Arezzo as it was Sunday, as the shops were closed, and churches had... Read more

We had a wonderful time during our trip. The boutique hotels (and attached restaurants) were excellent. We particularly enjoyed our guides in Assisi (Ms. Cinzia) and Rome (Ms. Simona). Weather was perfect all week, except for one rainy afternoon in Gubbio. Italians were all very friendly during our trip. We enjoyed the food and wine during our trip. Your representatives were on-time and helpful.

We were disappointed in Arezzo as it was Sunday, as the shops were closed, and churches had morning mass. We did not make it to Cortona.

GPS was amazing, could not have driven the routes without it, although a few times, it directed us in one way city centers! It was also a little confusing on where to drop the car off at the Rome train station.

In retrospect, we should have stayed in Rome one additional day as there is so much to see.

Thank you again.

Activity Review
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome

Excellent Guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 30, 2024
Dear Jeff and Sue, I'm thrilled to hear that you had a fantastic time during your trip. Your appreciation for the hotels, restaurants, and guides in Assisi and Rome brings me so much joy. It's a shame about the rainy afternoon in Gubbio and not being able to visit Cortona, but that gives you something to look forward to next time. I'm glad you enjoyed the food and wine, and that our representatives were helpful and punctual throughout the trip, and that the GPS was helpful despite a few... Read more

Dear Jeff and Sue,

I'm thrilled to hear that you had a fantastic time during your trip. Your appreciation for the hotels, restaurants, and guides in Assisi and Rome brings me so much joy.

It's a shame about the rainy afternoon in Gubbio and not being able to visit Cortona, but that gives you something to look forward to next time.

I'm glad you enjoyed the food and wine, and that our representatives were helpful and punctual throughout the trip, and that the GPS was helpful despite a few small hiccups. It's a valuable tool for navigating the roads.

Rome is a city full of endless wonders, and I completely understand the desire to explore it even more. I apologize for the inconvenience of the drop-off car.

Thank you for letting me be a part of your adventure. Your happiness and satisfaction mean everything to me.

Wishing you all the best,

Grazie mille

Caterina

Our Slovenia/Croatia
Croatia | May 3 - May 17, 2024

S
Susan G.
Orlando, FL | Reviewed on May 20, 2024
Our Slovenia/Croatia trip was so amazing and beyond our expectations! Nikola did an exceptional job in planning, orchestrating and following up on everything, start to finish. He listened attentively to the kind of trip we wanted and worked to make it all perfect! We especially appreciated the evening before check ins and availability 24/7! In Slovenia we had a car which was loads of fun for exploring and making it an adventure. The side trips in both Slovenia and Croatia were... Read more

Our Slovenia/Croatia trip was so amazing and beyond our expectations! Nikola did an exceptional job in planning, orchestrating and following up on everything, start to finish. He listened attentively to the kind of trip we wanted and worked to make it all perfect! We especially appreciated the evening before check ins and availability 24/7! In Slovenia we had a car which was loads of fun for exploring and making it an adventure. The side trips in both Slovenia and Croatia were especially enjoyable: the beekeeper, Skocjan caves, truffle hunting, cycling tour, wine and food tour, Ston oyster experience, cooking dinner on a local farm. Accommodations were perfect and we especially loved the winery in Bale, hotel in Hvar. All in all ours was a great trip ! Than you, KimKim and Nikola for a truly remarkable memory!

Hotel Reviews
Meneghetti
Bale

AWESOME and we even got a complimentary upgrade!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Moeesy, Blue & Green Oasis
Hvar

WONDERFUL...beautiful views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jul 23, 2024

Hi Susan,

I am so happy to hear you had a great time and thank you for leaving us a review!

We always aim to give the most enjoyable and effortless trip-planning experience to our guests and to hear such high praise means a lot. I am very grateful I got the be the one to introduce you to Slovenia and Croatia and thank you for choosing Kimkim.

I wish you and Bruce all the best and hope our paths will cross again!

Best,
Nikola

Croatia: Bruno did a fabulous job
Croatia | May 9 - May 16, 2024

Katherine
Katherine H.
Newark, NJ | Reviewed on May 20, 2024
Bruno did a fabulous job helping us design a perfect Croatia coastline itinerary — and was patient when we needed to make a few changes in the plan. He provided great suggestions on how to spend our limited time in the cities we visited, including restaurant suggestions. The places we stayed were just what we asked for. He arranged wonderful guides — Ana in Dubrovnik and Mia in Split — who were personable and knowledgeable…and knew just how much detail we could absorb. Bruno also arranged... Read more

Bruno did a fabulous job helping us design a perfect Croatia coastline itinerary — and was patient when we needed to make a few changes in the plan. He provided great suggestions on how to spend our limited time in the cities we visited, including restaurant suggestions. The places we stayed were just what we asked for. He arranged wonderful guides — Ana in Dubrovnik and Mia in Split — who were personable and knowledgeable…and knew just how much detail we could absorb. Bruno also arranged drivers to take us from city to city, with some stops along the way. He stayed in touch with us each and every day, and when we asked to change the pick-up times, he made it happen. We could not have asked for a more meticulous planner. Our trip was amazing, and much of the credit goes to Bruno’s guidance.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 20, 2024

Hi Katherine,

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes.
It was a pleasure hosting you and your husband.
Hope you took some lifelong memories from Croatia!

Hope to stay in touch!

Many regards.

Bruno

Awesome trip. Relaxation and Adventure!
Costa Rica | May 11 - May 18, 2024

G
Greg W.
Chicago, IL | Reviewed on May 20, 2024
I was a skeptic in the beginning, but Holden nailed it. We had an amazing trip. Resorts and activities were exactly what I was looking for. Spent 5 days on the beach and 4 day in the rain forest. Both were spectacular. Can't say enough about Holden and his team of advisors. Never felt alone or confused. Serendipity Adventures was the local specialist that helped plan, organize, and manage our trip. Holden, Nancy, and Wilman were awesome! Thank you!! Read more

I was a skeptic in the beginning, but Holden nailed it. We had an amazing trip. Resorts and activities were exactly what I was looking for. Spent 5 days on the beach and 4 day in the rain forest. Both were spectacular. Can't say enough about Holden and his team of advisors. Never felt alone or confused. Serendipity Adventures was the local specialist that helped plan, organize, and manage our trip. Holden, Nancy, and Wilman were awesome! Thank you!!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

Everyone was so helpful and friendly. Super clean and accommodating.

Authenticity & Character
Beautiful beach and secluded rooms.
Location
Close to the airport, but never felt busy or full of people.
Staff
Super helpful and friendly.
Cleanliness & Comfort
Very clean and well maintained property. Good food and drink selection on property.
Arenal Manoa & Hot Springs
Fortuna

I loved this place! It was quiet and easy to feel relaxed and comfortable. Close to all the activities. The views were so amazing. So many birds, animals and beautiful flowers right outside my door.

Authenticity & Character
Hidden away from the business of the cities. Felt like I was in paradise.
Location
So easy to come and go. Parked right outside my room. The drive from Libera was incredible, so much fun.
Staff
Everyone was super nice and took pride in there work and the resort.
Cleanliness & Comfort
Super clean and well maintained resort.
Activity Reviews
Tropical Sunset Sailing Adventure
Tropical Sunset Sailing Adventure
Costa Rica

We had a great time. The weather was just okay, but it was so nice to see the sites and swim in a private bay. Unfortunately no sunset to view that day. Crew was great, always there for questions and conversation.

Introduction to La Fortuna and Arenal Volcano
Introduction to La Fortuna and Arenal Volcano
Costa Rica
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

It was a great introduction to the area. Our guide was great.

Big Arenal Mundo Aventura Zipline + Tractor
Big Arenal Mundo Aventura Zipline + Tractor
Arenal/La Fortuna

This was a great activity. The views were exceptional. The staff was great and full of fun and information.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on May 20, 2024

Thank you Greg for your kind words. It was a pleasure working with you to put together the best trip possible. Sorry about the weather! But I'm glad that you enjoyed everything that we worked on together. It was teamwork!

We found the KimKim team to be well informed,...
Spain | May 9 - May 14, 2024

K
Ken K.
Chicago, IL | Reviewed on May 20, 2024
We found the KimKim team to be well informed, quick to respond, sensitive to our needs and tolerant of our many questions! When there was a hiccup (one of our guides was told to meet us at the hotel and we were told a different meeting place, as well as one of our futures tours being cancelled at that same moment!), Jessica bent over backwards to get each problem resolved. The trip was well paced, we had great guides and our hotel location was fantastic! We would absolutely use them for... Read more

We found the KimKim team to be well informed, quick to respond, sensitive to our needs and tolerant of our many questions! When there was a hiccup (one of our guides was told to meet us at the hotel and we were told a different meeting place, as well as one of our futures tours being cancelled at that same moment!), Jessica bent over backwards to get each problem resolved. The trip was well paced, we had great guides and our hotel location was fantastic! We would absolutely use them for travel in the future.

Hotel Review
Hotel Regina
Barcelona

Hotel Regina was very well located, clean, comfortable and the staff were friendly and helpful.

Authenticity & Character
Felt a little too comfortable to be European! (There was air conditioning.....)
Location
One block from a square that led to the Gothic Quarter, Shopping, Gaudi house.....
Staff
Helpful with suggestions of restaurants, directions, where to find things etc.
Cleanliness & Comfort
Activity Review
Private El Born Walk with Tapas & Flamenco
Private El Born Walk with Tapas & Flamenco
Barcelona

Guide was great, El Born was lovely, tapas were yummy. Flamenco dancing was not too impressive though the venue was. Set in an old castle.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 31, 2024

Hi Ken, It is so great to hear you had a great experience! Thank you for the reviews; they give future travelers insight and what to expect!

Jessica is amazing, and I'm glad she was able to help with the hiccups! We have the best team! 💯

I agree, I love the location of Hotel Regina- so much to see and do in that area! I'm glad you got to experience a little taste of the country!!! 🇪🇸

I hope to see you on a future kimkim trip! :)

Be well,
Adam

Fantastic Trip
Vietnam | May 3 - May 16, 2024

Nadia
Nadia G.
Australia | Reviewed on May 20, 2024
We had an increadible trip in Vietnam thanks to Hien and Realistic Asia. The planning and recommendations were excellent, and Hien went out of her way to adjust our itinerary until it was perfect. When were were travelling she checked in with us and helped us coordinate and change last minute details, it was so helpful to have a local contact who was so responsive and supportive. All the tour guides were amazing, and the hotels and cruises/ events booked were of a really high standard. Thank... Read more

We had an increadible trip in Vietnam thanks to Hien and Realistic Asia. The planning and recommendations were excellent, and Hien went out of her way to adjust our itinerary until it was perfect. When were were travelling she checked in with us and helped us coordinate and change last minute details, it was so helpful to have a local contact who was so responsive and supportive. All the tour guides were amazing, and the hotels and cruises/ events booked were of a really high standard. Thank you Hien for a memorable and enjoyable anniversary trip to Vietnam. Would not hesitate to recommend you and your team.

Hotel Reviews
Intercontinental Danang Sun Peninsula Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 21, 2024

Dear Nadia,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
From Hanoi with love,
Hien

Wonderful 2 weeks in Croatia
Croatia | May 6 - May 19, 2024

S
Sheelagh R.
Canada | Reviewed on May 20, 2024
Robert was wonderful, he was so patient with helping us plan our trip . He then supported us and was in constant contact with us every day for 2 weeks
Pero the local guide in Split and Antea in Dubrovnik were both very knowledgeable friendly and taught us a lot
We loved our trip and it was all thanks to Robert and all his planning and being there for us
Thank you
Read more

Robert was wonderful, he was so patient with helping us plan our trip . He then supported us and was in constant contact with us every day for 2 weeks
Pero the local guide in Split and Antea in Dubrovnik were both very knowledgeable friendly and taught us a lot
We loved our trip and it was all thanks to Robert and all his planning and being there for us
Thank you

Hotel Reviews
Hotel Dubrovnik
Zagreb
Valamar Riviera Hotel & Residence
Poreč
Hotel Degenija
Rakovica
Teatro Verdi Boutique Hotel
Zadar
Hotel Marul
Split
Sorgo Palace
Ston
The Pucic Palace
Dubrovnik
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 20, 2024

Hi Sheelagh,

thank you very much for your feedback and kind words. I am very happy to hear you had a good time, that you liked Croatia, and that you left with good memories! And hopefully with some new knowledge of history and olive oil :)

It was a pleasure meeting you and your small group!

THANK YOU!

Many regards from Croatia!

Best

Robi

Amazing experience
Nepal | May 15 - May 19, 2024

yancey
yancey A.
Ashburn, VA | Reviewed on May 20, 2024
Just an amazing experience. The trek was well thought through and fit the level of skill and challenge I was hoping to get. Guide and Porter were, simply put, Professional,
Friendly, Respectful. We had some great laughs and pushed through some challenging spots as a team.
Read more

Just an amazing experience. The trek was well thought through and fit the level of skill and challenge I was hoping to get. Guide and Porter were, simply put, Professional,
Friendly, Respectful. We had some great laughs and pushed through some challenging spots as a team.

Hotel Review
Hotel Manaslu
Kathmandu

Our stay was great. We enjoyed the clean room and the convenience of the morning breakfast.

Authenticity & Character
The look and feel was perfect.
Location
Breakfast was very good.
Staff
Very friendly
Cleanliness & Comfort
Sheets
Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Jun 01, 2024

Hi Clay,

Thanks so much for your glowing review, it was an absolute pleasure working with you on this one!

From Amanda, Keshab and the HT Team

Japan's Golden Highlights: Tokyo, Kyoto & Osaka - 10 Days
Japan | May 5 - May 18, 2024

SHIVI
SHIVI S.
Mineola, NY | Reviewed on May 20, 2024

Excellent organization and help throughout my multi-city stopovers in Japan. Fei was in touch throughout my stay with daily updates. I will be in touch again soon for another memorable trip.

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on May 20, 2024

Thank you for your kindness and trust. You are my angel client, and all the best wishes to you. Keep in touch and take care ,see you next trip.

Morocco
Morocco | May 9 - May 17, 2024

Sabena
Sabena K.
Flagami, FL | Reviewed on May 20, 2024

We had a wonderful time in Morocco celebrating my friend’s birthday. Ali did a wonderful job organizing and planning our trip. We hope to return. Everyone was very friendly and accommodating. Thank you!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 21, 2024

Hi Sabena,

Thank you so much for your lovely review! We're thrilled to hear that you had a wonderful time celebrating your friend’s birthday in Morocco. The team work hard to ensure every trip is special, and it's fantastic to know that everything was well-organized and enjoyable for you. We're delighted that you found everyone friendly and accommodating. We look forward to welcoming you back on your next adventure. Thank you once again!

Best Wishes,
Ali

6 nights Stavanger-Bergen -Flam-Oslo
Norway | May 11 - May 17, 2024

C
CORINNE O.
Newark, NJ | Reviewed on May 19, 2024
Mathia did a wonderful job putting together an itinerary for our family. We had a fantastic vacation.
He was flexible and listened to our wishes. We wanted to incorporate some hikes and experience as much as possible the beautiful country .
Until a month before departure we were not sure how many travelers were going to be able to join and Mathia was flexible with booking the accommodations.
We did a 6 nights trip going from Stavanger , Bergen, Flam and Oslo. The hotels choices were...
Read more

Mathia did a wonderful job putting together an itinerary for our family. We had a fantastic vacation.
He was flexible and listened to our wishes. We wanted to incorporate some hikes and experience as much as possible the beautiful country .
Until a month before departure we were not sure how many travelers were going to be able to join and Mathia was flexible with booking the accommodations.
We did a 6 nights trip going from Stavanger , Bergen, Flam and Oslo. The hotels choices were great conveniently located short walking distance to the center.
The top 2 attractions of our trip were the hike to attain Pulpit Rock and our stay at Flam.
Thank you Mathia for an unforgettable trip.

Hotel Reviews
Scandic Stavanger City
Stavanger

Wonderful breakfast ! We arrived by bus from the airport and we were dropped just in front of the hotel. That was wonderful. Stavanger is a small city and the hotel was close to the center of the city.

Authenticity & Character
The decor in the lobby was nice and they had outdoor seating
Location
Close to the ferry
Staff
Cleanliness & Comfort
Hotel Heimen
Bergen
Authenticity & Character
Location
Close to the center
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

I wish we had an extra night in Flam at the hotel! The hotel was beautiful with lots of area to sit and relax and enjoy the views. Breakfast was excellent.

Authenticity & Character
Location
Excellent location next to the train and beautiful view of the mountains and Fjords
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

I couldn't have chosen a better location arriving from the train. It was great so close 3 minutes walk! The hotel was very nice and just perfect. Breakfast was excellent!

Authenticity & Character
Location
It is next door to the train. Wonderful
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Cruise & Pulpit Rock Hike
Fjord Cruise & Pulpit Rock Hike
Stavanger

We enjoyed a lot the hike. Arriving with the cruise and coming back with the bus was perfect. I am 60 years old so the hike was a good effort for me but so worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Short Hike with a Local in Bergen
Short Hike with a Local in Bergen
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Stegastein Viewpoint
Visit Stegastein Viewpoint
Norway
Quality of Experience
Guides, Drivers and Staff
Our driver was very fun
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on May 20, 2024

Dear Corinne,
Thank you very much for your lovely feedback.
It was such a pleasure to help you plan this trip with your daughter. I am happy to hear you enjoyed the Pulpit Rock hike. The truth is you are a young and active person.
I am sorry your son couldn't travel with you. My idea is you contact me again and plan a second journey to Norway, maybe in the charming Arctic region. Next time we include your son, and you come visiting me. :)
Tu as été magnifique avec moi. Très gentil and disponible tout au long du voyage.
I wish you and your family all the best.
Mathia

Incredible Greece Adventure
Greece | May 6 - May 17, 2024

C
Chelsea M.
Smyrna, GA | Reviewed on May 19, 2024
We had an incredible experiencing exploring Greece. We started our trip in Athens and rounded it up staying on the islands of Sifnos and Santorini. Every aspect about our trip was amazing from the accomadtions, activities, and transport. Ioannis made sure our trip was seamless and was easy to communicate with. He was very responsive when we needed assistance during our trip. We will be back to Greece to explore this beautiful country and it's various islands, mostly part to the wonderful... Read more

We had an incredible experiencing exploring Greece. We started our trip in Athens and rounded it up staying on the islands of Sifnos and Santorini. Every aspect about our trip was amazing from the accomadtions, activities, and transport. Ioannis made sure our trip was seamless and was easy to communicate with. He was very responsive when we needed assistance during our trip. We will be back to Greece to explore this beautiful country and it's various islands, mostly part to the wonderful trip we had using Kim Kim.

Hotel Reviews
Royal Olympic Hotel Athens
Athens

Good accomodation and fantastic view of the Acropolis!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nos Hotel & Villas
Sifnos

A wonderful and personable experience! The staff was incredible and the rooms were outstanding!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Vasilicos Hotel Santorini
Santorini

Amazing hotel for the end of our honeymoon. The Belevedere Suite was the perfect location with the most spectalur view of the sunset! The staff were incredible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:

This is the 2nd trip that we've used KimKim a...
Italy | May 4 - May 17, 2024

R
Rena D.
Minnetonka, MN | Reviewed on May 19, 2024
This is the 2nd trip that we've used KimKim and we had a great experience both times. Our travel agent Melanie was great; responsive, professional, perfect English and very upbeat and fun to work with. When she didn't have first hand experience of a location, she spoke with her colleagues and provided us with suggestions. The reason for a 4 start vs 5 star is more related to the virtual nature of planning a trip online vs in person. There are just some inherent challenges of not working... Read more

This is the 2nd trip that we've used KimKim and we had a great experience both times. Our travel agent Melanie was great; responsive, professional, perfect English and very upbeat and fun to work with. When she didn't have first hand experience of a location, she spoke with her colleagues and provided us with suggestions. The reason for a 4 start vs 5 star is more related to the virtual nature of planning a trip online vs in person. There are just some inherent challenges of not working live with someone, but that is not reflective of KimKim as a service or Melanie. As a busy, full time working person, it is a great solution and I plan to use for a 3rd time.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on May 21, 2024

Hi Rena,

thank you so much for your review and for your kind words!
I try my best to make travelers feel as though they are sat right in front of me, but I know exactly what you mean, a personal touch goes a long way.

I am really pleased I helped you both make some memories here in Italy and I look forward to your next trip to Italy!

Ciao e a presto!
Melanie

We had a great time! Kimkim and Chris you di...
Greece | May 5 - May 15, 2024

Kim
Kim H.
Oak Ridge, TN | Reviewed on May 19, 2024
We had a great time! Kimkim and Chris you did great job with everything you planned and it went very well. All our hotels, tour guides and drivers were great. Thank you for such a great trip. This was the first time booking with Kimkim.com and it was a fantastic experience. Everything I asked for was planned. Our trip was 5 star all the way. We will definitely will book our next trip with Kimkim.com. Your pricing was way better than the company we usually book thru and did the exact same... Read more

We had a great time! Kimkim and Chris you did great job with everything you planned and it went very well. All our hotels, tour guides and drivers were great. Thank you for such a great trip. This was the first time booking with Kimkim.com and it was a fantastic experience. Everything I asked for was planned. Our trip was 5 star all the way. We will definitely will book our next trip with Kimkim.com. Your pricing was way better than the company we usually book thru and did the exact same things and stayed in the exact same hotels for less money. We always had someone to contact if we needed them 24/7. I can’t say enough good things about my experience with Kimkim.com and their contacts. Thank you.

Hotel Reviews
Grande Bretagne Hotel
Athens

This is a must stay hotel. Best views, service and beautiful hotel. Great location in Athens with lots of history. Loved our stay.

Authenticity & Character
Historical hotel, so beautiful
Location
Convenience and near great shopping.
Staff
Everyone was so willing to help.
Cleanliness & Comfort
Everything was so clean and neat!
Phaea Blue Palace
Agios Nikolaos

What a newly renovated hotel.! This place was amazing. You won’t be disappointed with this property, staff, spa and service. A must stay.

Authenticity & Character
Very hip vibe! Loved the decor.
Location
Great views and located on a hillside, but access to a private beach.
Staff
Everyone was great and always helpful.
Cleanliness & Comfort
Everything spotless.
Canaves Oia Suites Santorini
Santorini

The best location, views, spa, staff. Our room had a wonderful expansive view and so convenient to everything.

Authenticity & Character
It has that cave vibe, because part of it is inside a cave. Very unique and 5 star all the way. The breakfast patio is spectacular.
Location
Best location and right where taxi drop off is located.
Staff
Everyone was so willing to help.
Cleanliness & Comfort
Spotless
Bill & Coo Suites & Lounge
Mykonos

This place is amazing. Anything you want they deliver. The food was amazing. The staff was amazing. The room was amazing. The pool and views were amazing. You won’t be disappointed with staying here. Highly recommend Bill & Cooz

Authenticity & Character
Had lots of character.
Location
10 minute walk to downtown.
Staff
Amazing. Always near to accommodate your needs.
Cleanliness & Comfort
Spotless
Sofitel Athens Airport
Athens

So so convenient to airport just outside of the exit doors. The room was very nice and bathroom was spacious. It was also very quiet.

Authenticity & Character
Very nice.
Location
The best, just outside airport exit doors.
Staff
Very nice and quick to check you in.
Cleanliness & Comfort
It was very clean and good breakfast. The only negative thing was evening dining was too close to the outdoor smoking area, bad design for non-smokers.
Activity Reviews
Local Transfer in Mykonos
Mykonos

Very easy with our private driver.

Quality of Experience
Everything we did was private.
Guides, Drivers and Staff
Driver was great and always on time.
Transport
Mercedes, great.
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Was nice but very crowded. Glad we went early.

Quality of Experience
Very interesting, but too crowded.
Guides, Drivers and Staff
They were all great.
Transport
All the transport was Mercedes vehicle, which was very nice.
Private Flavors of Athens Tour
Private Flavors of Athens Tour
Athens

Great experience of local foods.

Quality of Experience
Nice to experience different foods and places.
Guides, Drivers and Staff
Was great with getting away from some of the crowds.
Transport
Great!
Private Cape Sounio Sunset tour
Private Cape Sounio Sunset tour
Greece

Great afternoon, our driver made this tour great.

Quality of Experience
Beautiful views and drive.
Guides, Drivers and Staff
Driver was very informative and accommodating.
Transport
Great Mercedes.
Spa Day in Elounda
Spa Day in Elounda
Elounda

What a great relaxing day. Massage was great.

Quality of Experience
Masseur was great.
Guides, Drivers and Staff
Always willing to help.
Transport
Staff can take you where you want to go on property.
Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece

Very interesting.

Quality of Experience
A must see.
Guides, Drivers and Staff
Was great, very knowledgeable.
Transport
Mercedes, great.
Historical Santorini Guided Tour
Historical Santorini Guided Tour
Santorini

This is a must SEE! Very interesting.

Quality of Experience
Our guide was great.
Guides, Drivers and Staff
Our guide was great and very knowledgeable.
Transport
Mercedes, great.
Day-Trip to Delos Island
Day-Trip to Delos Island
Mykonos

We had to do this with a group, not what we like to do. It was ok, but not worth the boat rides and wait times to get there and back.

Quality of Experience
It was ok.
Guides, Drivers and Staff
Guide was very knowledgeable.
Transport
Too long wait time in boarding.
Useful Information
Greece

I would recommend to do this trip private all the way. The only way to travel and get the best experience. We had a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

10-Day Trip Covered the Country
Portugal | May 9 - May 18, 2024

Jamie
Jamie B.
Ashburn, VA | Reviewed on May 19, 2024
Kimkim put together an amazing 10-day trip for us to Portugal. It was my husband and me. It was our first time using Kimkim, and we were not disappointed. We stayed in Lisbon, Porto and Lagos, and Kimkim arranged tours in each location. We loved the hotels in Lisbon and Lagos, and every single tour was AMAZING (I was running out of cash from all of the tips ;) but it was cash well spent. We had a few little hiccups that come with traveling and were no fault of Kimkim. In those... Read more

Kimkim put together an amazing 10-day trip for us to Portugal. It was my husband and me. It was our first time using Kimkim, and we were not disappointed. We stayed in Lisbon, Porto and Lagos, and Kimkim arranged tours in each location. We loved the hotels in Lisbon and Lagos, and every single tour was AMAZING (I was running out of cash from all of the tips ;) but it was cash well spent. We had a few little hiccups that come with traveling and were no fault of Kimkim. In those instances, Kimkim was quick to respond and help. With the convenience of the Internet, I have always planned my own trips of late, and was very reluctant to use an agency. I am very, very glad I did, as I could have planned the trip, but I don't think I could have had the "local touch" that Kimkim provided. We will definitely use them again for our next journey, and highly recommend their services.

Hotel Reviews
Alecrim ao Chiado
Lisbon

We loved this hotel! It is charming and in a good spot. It did get a little loud late at night as it's near a few clubs, but we slept right through it. The breakfast is amazing. I believe the hotel is part of a former palace, and it has some of the old exposed walls that come along with it. We had a suite and it was roomy and clean. The room included a Nepresso machine which was convenient. Our bathroom had a double sink and large shower. There was ample storage space. Check in was easy and everyone was super friendly. We would stay here again, and highly recommend it.

Authenticity & Character
It was old but had modern conveniences. We were comfortable and slept well.
Location
It was easy to walk everywhere.
Staff
Everyone was great and friendly.
Cleanliness & Comfort
The room was clean.
Porto Charming Hotel
Porto

I am not one to leave bad reviews but we did not enjoy this hotel. My husband and I were in the room. The room was very small and awkward. We could barely move throughout the room together. The closet was behind a curtain. The bathroom was tough to use. By this I mean when you leaned over to wash your face, your head hit the glass shelf over the sink. It was made more awkward because apparently many Portuguese hotels do not have bath clothes (small and square) but instead give you what at least an American would call an hand towel, and a large one at that. It's hard to wash your face with a hand towel, especially when you whack you head on the too-close shelf. For the breakfast, the food was very good and local, but the stated times were 8-10 am. Many times we had tours at 8:30, so we really needed the breakfast up and ready by 8 am. It was never fully ready until about 8:30 am, including the coffee. There was a very sweet lady setting up the breakfast, but it felt like she could have used some more help. Also, there was a sign that said coffee would be available pretty much all day, but it never was. (Coffee during breakfast was also an issue - it constantly ran out.). One day our room was not cleaned because the cleaning person didn't show up. Okay. Perhaps I am overacting, but we paid a lot for this room (including daily breakfast and a daily serviced room), we didn't feel this hotel delivered. Overall we didn't feel super welcome here - we felt like we were an inconvenience. Maybe it was just us - I noticed great reviews throughout the lobby. The only comment I can end with is I would not stay here again.

Costa D’Oiro Ambiance Village
8600-544

Loved, loved, loved this hotel. It is super convenient to the beaches and walking trails of Lagos. We love to hike and specifically asked for a vacation experience that made this easy. There are so many walking trails near this hotel. The city center is about 15/20 minutes by foot. It's easy to get there and you see a lot of people walking/doing the same. We always felt very safe here and while walking anywhere. The hotel staff was kind and courteous, and this hotel has an AMAZING breakfast. We didn't come to sit by the pool, we did go there for several hours one afternoon. The bar service for the pool was efficient and quick, and the pool side food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

We were in and out of this hotel quickly. Most people probably come in the night before an early morning flight (we did.). This would be a great hotel in which to spend more time - the room is modern and nice, there is a spa service, and the food was good. The breakfast starts at 4 am, which gives people with early morning flights time to eat before leaving. There is a shuttle that will take you to the airport, but if you don't mind a quick walk, you can also walk to the airport terminal (yes, it's that close). The breakfast here was excellent. We'd stay here again and highly recommend this hotel. The staff was very welcoming, and we enjoyed the "Lisbon" welcome cookies upon checkin.

Location
Super convenient for travelers with early morning flights.
Staff
They were friendly.
Cleanliness & Comfort
Activity Reviews
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

What a great way to get to know Lisbon! We enjoyed this three-hour tour with our host Dani. We arrived in the morning, and took this group tour at 3 pm. There was less than 10 of us. It was the perfect way to 1) see the city 2) get a meal without having to think about it and 3) make some new friends.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide was Dani and she was fabulous.
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

This three-hour private tour of Lisbon was awesome. Our guide was extremely knowledgeable, and we covered a lot of ground. He explained architecture, history, and so many other things. He hit all of the sites that we wanted to see, and provided introspective details that we clearly would not have gotten on our own.

Quality of Experience
Guides, Drivers and Staff
Our guide was amazing. I'm pretty sure his name was Alec or Alex, and I included him in one of the photos.
Fado Dinner Experience
Fado Dinner Experience
Lisbon

We enjoyed the Fado show. The singers were soulful with their songs. We had read in advance that one should not clap at Fado shows, but everyone in the audience did, so we did too. This Fado spot is in a lovely spot by the Cathedral of Se, and made for a charming walk to/from our hotel. The food was fantastic.

Quality of Experience
Food
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

This full day tour was incredible. Sintra was like walking into a fairy tale. We had a misty, cool day, and the castle decided it didn't want to be seen during our visit ;( but exploring the grounds was amazing. There was something at every turn. we loved seeing all of the different plants and trees, and hearing (and seeing a few) birds. We asked for options to hike during our tour of Portugal, and this spot didn't disappoint. We opted to hike to the top near the old Moorish fort. It's a good 45 minute hike pretty much straight up. Coming down was a good workout as well. Sintra is definitely a hilly adventure and well worth it.

Quality of Experience
Sintra is magical.
Guides, Drivers and Staff
Our guide Jorge was excellent. He was born in Sintra and provided interesting memories from his childhood. He grew up roaming around the castle grounds, and really gave insights that made the tour very special.
Transport
On time, suitable for the experience, roomy and clean.
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

We didn't have much time in Porto, and this three-hour tour gave us a great overview of the city. Our guide was born in Porto and knew the ins and outs of the city. He was clearly very proud of his city, and his enthusiasm was contagious. We covered a lot of ground, and Porto is a hilly city. We got a good workout!

Quality of Experience
Guides, Drivers and Staff
Our guide Ricardo was awesome. We had another tour with the same tour company the next day, and everyone said Ricardo was the "Porto expert." We highly agreed!
Day Excursion to Douro Valley: Wine Tasting & Hiking Routes
Day Excursion to Douro Valley: Wine Tasting & Hiking Routes
Porto

For us a trip to Porto without going to the Douro Valley would have been incomplete. So we went to the Douro :) This day trip was extremely worthwhile. We were worried because the weather in Porto had turned wet and chilly. Everyone kept saying "The Douro Valley has its own microclimate - it could be raining or sunny." Everyone was right. It was sunny but windy. It's over an hour and a half drive to get where we were going, but wow, was every mile beautiful. The bends and turns each brought a different view. We had a great picnic with local wine and food, and enjoyed an informative tour of one vineyard. We saw a hawk and several falcons, plus a few other native birds -- we love seeing birds so this was a highlight for us. We stopped on the way back in Amarante and had a great (despite wet) walk around the town.

Quality of Experience
Guides, Drivers and Staff
Our guide Ria Lagos was excellent. He really made sure we had a good experience because the weather was tricky.
Transport
On time, very sufficient for the tour. Once in the Douro Valley, some of the roads to the winery were twisty and mountainous. An off-road vehicle was a must and this one was suited for its purpose.
Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

While all of our excursions in Portugal were awesome, this trip to Geres may have been our favorite. This park is simply gorgeous. We came to Portugal to get some hikes in, and that is exactly what we did on this full day tour. We had several challenging hikes throughout the day. The landscape was beautiful and at times rugged, but our guide made sure we always felt safe and were ready to keep going. The views from the day were incredible. The mid-day meal was exceptional - it was a lot of food. We enjoyed seeing the small village and learning about its history. We really liked how the tour company worked along with the community to help give back by letting us plant a seedling (oaks and chestnuts) that in the future would be replanted in the forest.

Quality of Experience
Food
The lunch at the restaurant was very good.
Guides, Drivers and Staff
Antonio was a great guide. His knowledge of the area and the local village was great. I personally liked his playlist, and will always remember going through the Geres park listening to Guns-n-Roses.
Transport
On time, perfect vehicle for the terrain, which was rough but expected (this is NOT a complaint.).
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

What a great tour to end our visit in Portugal with this adventure in the Algarve. This is more than a quick peek at the sunset. Our guide picked us up from our hotel in Lagos, and we made our way village by village over to Cape Saint Vincent, the most southeastern point in Europe. Because he grew up in this area, at each stop our guide gave insights into what made each little village special from his perspective. We ultimately made our way to Cape Saint Vincent where the Mediterranean meets the Atlantic, but this is not where we saw the sunset. Our guide timed it perfectly, and we went further to a very secluded spot and celebrated the setting of the sun. It was an amazing day.

Quality of Experience
Guides, Drivers and Staff
Our guide Nicholas was great. He was a local, and knew the cities and the coastline well. His ability to time the sunset viewing experience perfectly was admirable!
Transport
On time, vehicle suitable for the purpose.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 03, 2024

Hi Jamie! What GREAT photos from your trip! I'm so glad you had a good time discovering Portugal with all your guides and hope you created lovely memories for the future! Thank you so much for trusting us for your trip, it was truly a pleasure to work with you. Best regards, Bea.