Kimkim Trip Reviews

Every thing went smoothly.
Our hotels were excellent, and the transportation was the same.
Had a great time and the weather was superb.
We loved our time in Norway and would definitely use Kimkim again

Thanks to Anna and the team

Martin & Kathy Woodward
Tasmania

Dhanushka and the Koon Holiday team created a great personalised experience for our holiday in Sri Lanka.

The initial consultation on what we wanted identified the type of experience we were after. Nothing was too much to ask.

Our local guide and driver, Kapıla Kaluarachichi was a great travel companion, in addition to being a great local guide, and provided great cultural and historical background for all of the sites visited.

Special mention goes to Mr Goonie in Polonnaruwa for his second to none knowledge of the local archeological sites and to Mr Jimmy Heyn, the manager at Sambar Hills resort in Nuwara Eliya for his attention to detail and his personalised service.

We would definitely use KimKim again.

Activity Reviews

Enjoy a Refreshing Snack at a Roadside Food Stall

Sri Lanka

A nice introduction to the roadside stalls, which are the heartbeat of the local economy..

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Dambulla Cave Temple Complex

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Sigiriya Rock Fortress

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Ancient Polonnaruwa

Sri Lanka

The guide selected by Koon Holidays and KimKim was a retired archeologist from the area whose knowledge was first rate.

Quality of Experience

Guides, Drivers and Staff

Being an archaeologist

Transport

Elephant Safari in Minneriya National Park

Sri Lanka

Seeing these great beasts in the wild was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Ancient Sites of Anuradhapura

Sri Lanka

The history behind what are some of the most sacred sites in Sri Lanka was very illuminating.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit ancient Trincomalee fort (Fort Fredrick)

Trincomalee

Go to the fort at about 4:00 pm in the afternoon. This will allow you plenty of time to wander through the fort and arrive at the Hindu temple for the afternoon ceremony.

Quality of Experience

Guides, Drivers and Staff

Transport

Temples & Beaches in Trincomalee

Trincomalee

A great area to relax or go scuba diving

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Kandy: Temple of the Sacred Tooth visit

Kandy

One the best and most important temples in Sri Lanka and definitely a must do.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Three temples loop in Kandy

Kandy

Quality of Experience

Guides, Drivers and Staff

Transport

Need to go via private car. Some place a bus cannot get to.

Visit Spice gardens, wood carving centers & gem museums in Kandy

Kandy

A really amazing guide at the spice gardens, Gem centre and Batik crafts. These people are passionate about what they do.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Nuwara Eliya

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Galle Dutch Fort Visit

Sri Lanka

A great place to simply have a wander and marvel at the historical architecture.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Lively Colombo

Sri Lanka

Some great sites combining the original culture and modern day architecture.

Quality of Experience

The museums, temples , Lotus Tower the food and markets.

Guides, Drivers and Staff

Transport

Our trip to Portugal to celebrate 15th wedding anniversary was well planned with in-depth conversation with Joao from Across Portugal. With ongoing conversation we were able to settle on points of interest and hotel arrangements efficiently and we really appreciated timely responses from Joao, which made us feel more comfortable in dealing with a travel agency we were not familiar with.

Even before our arrival, Joao texted and guided us, laid out detailed information on what to expect at the airport upon arrival. Upon arrival we were greeted with a Welcome Package of bottles of Porto and cookies and champagne! Each day he checked on us and reminded us of our upcoming schedule for the next day. Our drivers were on time and drove us in clean cars and Nelson, the driver we had the most, even got us a bouquet of flowers and a box of delicious chocolates on our anniversary date! Every hotel we stayed at also welcomed us with a celebratory bottle of champagne and fruit to help celebrate our wedding anniversary. What a way to make you feel special!

Our walking tour guides were also excellent too! Thank you to Margarida and Andre (Porto guide) were fantastic, engaging and very informative.

Thank you to Joao and his team at Across Portugal! We have travelled extensively around the world but Across Portugal's personal touch and services left us with wonderful memories of Portugal and unforgettable experiences throughout our journey across Portugal! Muito Obrigada!

Hotel Reviews

Heritage Avenida Liberdade

Lisboa

Great location, clean and quiet. Breakfast could have more variety; otherwise, service was fantastic!

Authenticity & Character

Clean boutique hotel

Location

A short distance to the major tourist sites and restaurants.

Staff

Very responsive to our requests and questions. Very helpful!

Cleanliness & Comfort

Nice firm bed. No odours. Very clean!

NH Collection Porto Batalha

Porto

Amazing location, clean but the room could have been slightly bigger.

Authenticity & Character

Nice boutique hotel but it uses strong fragrance in common areas.

Location

Walkabout distance to all areas. Fantastic location.

Staff

Staff working the breakfast was very efficient and helpful.

Cleanliness & Comfort

Clean and well kept hotel

Cascade Wellness

Lagos

It's location was amazing! Close vicinity to walks around the cliff side...very quiet. If you wanted to go into town then you had to take an Uber but otherwise, excellent location for hiking and long walks.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grande Real Villa Italia

Cascais

Beautifully decorated hotel with large rooms. Needs slight updates but otherwise, excellent location and quiet.

Authenticity & Character

Location

Staff

Very responsive to requests. Thank you.

Cleanliness & Comfort

The room was clean and tidy. The bed was so big :)

Activity Reviews

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

The villa was beautiful and very interesting on the exterior, especially when the fog rolled in and covered the whole villa. The village around the villa was also very quaint and interesting but what we enjoyed the most was the services provided by our private driver, Nelson. We had the opportunity to ask Nelson questions about Portugal and what it is to be a Portuguese and he also provided a lot of interesting information about Sintra. Thank you Nelson!!

Quality of Experience

Guides, Drivers and Staff

Transport

Porto's Historic Odyssey on a Private Walking Tour

Porto

Our guide, Andre, was very proud of Porto. As we walked through this beautiful town he explained the history and its different areas.

Quality of Experience

Guides, Drivers and Staff

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Portugal

Excellent private tour and delicious lunch at the restaurant. The food was delicious and the service was spectacular! What a beautiful winery!!

Quality of Experience

Guides, Drivers and Staff

Transport

Farewell

Lisbon Int. Airport (LIS)

We were picked up and dropped off at the airport without any delay or issues. Much appreciated ample space in the car.

Quality of Experience

Guides, Drivers and Staff

Transport

The Flavors of Port Wine - Sip & Discover

Porto

Always interesting to try sip and discover tours of a well known winery. Wine tasting afterwards with cheese board made the experience even more memorable!

Quality of Experience

Guides, Drivers and Staff

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto

Portugal

Driving through Douro valley to look at it's unique scenery was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic Boat to the Ponta da Piedade Grottoes

Portugal

It was a private boat tour so we had ample space to relax and enjoy the ride. Also we felt safe and well protected.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Portugal was a special vacation for us. Since we don't like planned tours or large tour groups, it was important to be able to design an agenda that appealed to things we liked to do. Typically I do all of the planning, but after coming across kimkim, we thought that a local person who is familiar with the places we wanted to go would be even better. Helena did a great job of putting together a plan for us. She was open to making changes as we went along, and gave good suggestions. Her choice of hotels was fabulous! They were all of high quality, provided good service, and gave us a luxury environment. Having Helena take care of our train tickets and our rental car made it so easy for us.

Despite one "blip" with a pick-up from the train to the hotel, our transports were excellent. It was tricky to find our driver at the airport, but once we did, we were pleased. The issue we had was difficulty getting in touch with the company after our driver had left us at the station due to our train arriving late. The phone number we were given had been changed, and the automated message letting us know the new number was so fast that it took us listening to it three times before we could catch all of the numbers. When we called the new number, we were told that someone would be coming for us in 15 minutes and to wait inside of the station. We split up so as to not miss the driver, but nobody came. After yet another call, we were told that a black car would be there shortly; however, someone in a light colored vehicle showed up and then didn't know where we were going nor where the hotel was located. After speeding down narrow streets, we were finally let off at the top of a steep cobblestone street where we had to drag our suitcases down two blocks to our hotel. Later we learned that transportation companies and taxis are permitted to access the pedestrian street in front of our hotel. We were just grateful that none of us fell down the hill or were injured, but that was completely ridiculous! After being told on the phone by a kimkim representative, Carin that the company is one that is often used and the disbelief that the phone number had changed, I sincerely hope that kimkim reconsiders using the company in the future.

The tours and tour guides that were set up for us were very good. The guide to the Douro Valley, Joao Campos, was friendly, interesting and accommodating. We really enjoyed the boat ride, visits to a winery, and lunch at a quinto was a highlight for us. Out 3 hour tour in Porto with Sandra Tavares was not exactly what we expected. Sandra was energetic and knowledgeable, however, we walked for 80% of the tour. The classic car picked us up near the end of the tour which lasted almost 6 hours. We were able to see a lot of Porto, but at the end were left far from our next tour without transportation. The amount of walking was also very difficult for some of us to handle, and did result in soreness the next day. Right after the first tour, we had a walking food tour. Fortunately, when we told the guide that we were exhausted and not up for a lot more walking, she was able to accommodate us by using streets that were less steep. The places we visited were definitely off of the beaten path and the food was eclectic from wine and cheese to beer and dessert. We had a great time with the others on the tour who were from various countries. Driving to Evora, Lagos and back to Lisbon was very easy. We were sad that our balloon ride was canceled due to the weather, but that is out of our control. Evora was very interesting, and the hotel there was outstanding. We didn't stop at Coimbra, but opted to relax at the hotel instead. We enjoyed the tour with Jones. He was also personable and knowledgeable. Our only concern was that his vehicle was small for all of us and not very comfortable. He showed us the cork factory and an old town with a former palace that had wonderful views. In Lagos, our tour to see the sunset at St. Vincent's Cape in Sagres wasn't exactly as written. Pedro was not our guide, Miguel was. His vehicle was a loud jeep-like truck that didn't have seatbelts that worked consistently. He would drop us off and then go off to smoke. He had some crazy stories and really couldn't answer some of our questions. He was a nice guy, but we felt unsafe driving with him. He brought wine to the sunset, but no binoculars or chorizo, as promised. We did enjoy lunch at Morgado Do Quinto that we drove ourselves to. The hostess served plenty of food and wine, and gave everyone a tour of the property. She also told us about the grape vines, almonds and cacao trees. It was very good. In Lisbon, our guide, Jose Antunes, was very good. He knew a lot about the city and walked us to see sights without going into a lot of buildings. Our day was a bit hectic after that because we had to travel by Uber across the city to paint tiles with Ana which was very cool! After leaving there, we met Mariana who gave us a tour at the tile museum in Lisbon. She was excellent. She was well prepared and really knew about tile history. After that, we were back across the city to the Earthquake Museum which was so-so. I think we call were less impressed with that. Following the Earthquake Museum was the Banksy "Museum". We found it interesting to review his work over time, but it was a tiring day. Our final day we toured with Marta to Sintra and Cascais. She was friendly and also very knowledgeable about the area from a resident's perspective. We went to a park to see the palace there which was spectacular, but involved a lot of trail walking. Then we had lunch at a local restaurant where we tasted all types of meat. That was also interesting.

Our trip exceeded our expectations. We loved Portugal: the people, the food, the history and the scenery. The one thing that was a bit concerning was being given all of the options for our trip but not knowing how much each item cost separately. In some ways, it was good because we got to do what we wanted and had the experiences without worrying about the cost. In other ways, it would have been nice to have some choices that may have saved some money.

Nikola with Kim Kim was so great! Our trip in Croatia to Blue Cave was canceled due to weather in the morning. He jumped through hoops to get our schedule rearranged, and we were able to go to Blue Cave the next day! He was very accommodating and worked with all of our requests! This was a mother daughter trip and we are very active, Nikola found us several adventures!

Our guides were all fabulous! I wish I could remember their names! They all had great personalities and were a wealth of information. They always shared personal insight beyond what the script was, and had great advice for a good approach to the rest of the day! They were very personable and shared their personal experiences with us. We had a female guide in Dubrovnik who was a trained geologist, and female guide in Split who showed us the water falls, and a female guide who did a fabulous tasting tour of the "green space" their farmers market.

Hotel Review

Hotel Bellevue Dubrovnik

Dubrovnik

Loved this hotel! Gorgeous views of the sea, light and air space, nice and roomy! The staff was helpful, and the hotel had good amenities. It was within walking distance to some excellent restaurants!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Gourmet Experience at Local Winery

Croatia

This was our lunch stop after the waterfalls, very worthwhile and so much more than we expected! Four course lunch paired with each of their wines, along with education. The hostess was very friendly and interesting!

Ston Oysters Experience & Wine Tasting

Croatia

If you love oysters, this is a must do! In addition to eating several fresh oysters, they prepared mussels for us too! And of course wine! Great education on how they are grown and harvested.

Quality of Experience

Guides, Drivers and Staff

Transport

Our group of 6 travelers had the most amazing trip to Netherlands and Belgium.

Nadine and Mieke were wonderful… attentive to what we wanted to see and do. We try to pack in a lot in a short period of time and they helped us do exactly what we wanted to.

We really appreciate the details that were shared with us … the hotels, the modes of transportation, optional activities as well
as food/dining suggestions. Every day was organized but yet had some flexibility built into it!

When train tickets weren’t available, it meant a lot that the team was available to correct the issue immediately.

Our trip was planned around the tulip blooms and I must say that was the highlight for us! While the weather was not ideal, it didn’t stop us from enjoying the spectacular display of the miles and miles of colorful flowers.

Geithoorn will always be my favorite, but we enjoyed walking around the canals of Amsterdam, Ghent and Bruges.
We definitely got a lot of walking in and not quite as much biking as we would have liked.
We left the two countries in awe of how easy it was to travel by train.

It was a fun adventure filled 9 days of vacation… something we would highly recommend to friends and family. Thank you Kimkim for introducing us to the awesome local consultants “Beat the Dutch” … loved working with Nadine and Mieke!

And I just happened upon the website when I was planning my trip. So glad I did. Rita was patient with our groups needs to figure out what we wanted and flexible I modifying the trip to make it what we wanted. She was available through the trip site early Sat. morning when out airline told use we needed to be at the airport 4 instead of 2 hrs before our flight home departed. All our small group and private guides (Brias, - tapas; Miguel Barcelona/Familia Sagrada; Geza Madrid; Manuel Toledo; Virginia Granada and Alhambra; and Carolina Sevilla) were first rate except for Alexis our guide to Girona. Alexis was very entertaining, but not very informative. Ran by the Jewish quarter ....which essentially was a museum, closed on Saturday without any information on the history of them at this location. No introductions with others in the group and it was also a multilingual group, which made the tour a bit more difficult. Accommodations were nice and as expected and staff in all of the places were always willing to help out. Some of the links in the trip planner either didn't work or lead to places that were closed. Would suggest checking them before adding them to the planner. Perhaps some suggestion that anything the required tickets (most cathedrals or other activities ) need to be obtained prior to arrival. It would make the traveler more careful on planing their "free time". Overall a very enjoyable trip.

Activity Reviews

Day trip to Medieval Girona and Costa Brava

Barcelona

This was a multilingual tour group which made communication with all participants a bit more difficult. Aleix is an excellent driver as he reminded us several times. He was amicable and entertaining, not very informative about the areas we visited. Girona felt rushed with 1/2 hour of free time to try and find our way back to anything we wished to visit. Including entrance to the cathedral would have been nice. Costa Brava is a beautiful area, better reserved for folks who would like to spend a day at the beach.

Quality of Experience

Guides, Drivers and Staff

Driving was fine. Guide could have been more informative

Transport

Traditional Andalusian Market Visit & Cooking Class

Seville

I really had fun with this activity. The market tour was brief, but informative. Class participation was just right. We enjoyed meeting new people and getting tips on how to make our meal. Enjoying the meal was the best part. Would do again

Quality of Experience

Food

Guides, Drivers and Staff

Words cannot adequately describe our time in Budapest, Croatia, and Montenegro. Jo and Stasa were amazing guides, and Tina was our guardian angel through several mishaps (none of which were her fault). This was a once in a lifetime adventure for us (mother and daughter) and Tina made sure everything from the accommodations, to the tours, the private transfers, and the places we visited were perfect. Thank you a million times over!

Raquel was flexible, organized and quite responsive to our changing needs. She selected city tours, food tours in Porto, Evora and Lisbon that steeped us in culture and history.

We had a wonderful trip with great trip planning supported by KimKim team. We visited Venice, Milan, Florence and Cinque Terra, we stayed in Levanto. We visited all the village by train.

The local guides did an excellent job as well.

Hotel Reviews

Hotel Casa Verardo Residenza d'Epoca

Venice

Great location, staff was amazing!

Hotel Il Guelfo Bianco

Florence

Great location! Staff was excellent!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Hotel Argento

Levanto

Great staff! Spa staff was excellent, picturesque setting. If you arrive by train, call the hotel for the shuttle service

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Milano Castello

Milan

Modern design with great bathroom space, lovely garden for drinks, central location

Activity Reviews

Guided Walking Tour of Venice

Venice

The guide was excellent. She was a native and provided great insights into the City's history as well as local culture. She went above and beyond to help us secure tickets to tour St Mark's Basilica.

Walking food tour of Milano

Milan

A great way to experience a more "local" experience. The guide provided informative historical information while we walked and the food experience was very good.

Boat tour excursion around the Lake

Italy

Excellent.

Tuscan Traditional Cooking Class

Italy

This was a great hand's on experience followed by a delicious meal that the class prepared.

I have travelled solo to many countries, and this was my first time travelling with the help of a travel company. I am glad I chose Kimkim to organize my trip because it was my best decision ever. They are very professional from start to finish. The tour guides from Bogota (Oscar), Medellin (Diego) and Cartagena (Alvaro) were very professional and friendly. I should also mention all of the drivers (Alessandro and Giovanni). I do not remember the drivers' names in Cartagena, but they were also professional. Their driving was very smooth, and I felt comfortable the whole time.

Hotel Reviews

The Artisan D.C. Hotel, Autograph Collection

Bogotá

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Faranda Collection Medellin

Medellin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

OSH Hotel Getsemaní

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Colombia!

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Guatape and El Peñol

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Medellín City Tour (with Comuna 13)

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Mangrove Tour with Local Fisherman

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Tour of Cartagena Old City

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Colombia

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Portugal: History, Wine, and Sun-Soaked Coasts
Portugal offered a fantastic mix of historical exploration, delicious food, and stunning scenery. Here's a breakdown of my trip:

Porto: A guided tour with Tania provided a solid introduction to Porto's rich history and architectural beauty. We explored the Ribeira district and learned about the city's connection to Port wine.

Douro Valley: Nelson, our knowledgeable guide, led us through the stunning Douro Valley. We visited a family-owned winery for a personalized experience, learning about traditional Port production and enjoying a delicious home-cooked meal paired with their wines.

Matosinhos: This coastal town lived up to the hype. We indulged in some of the freshest seafood I've ever had – a must for any seafood lover.

Via Comburia & Évora: A day trip took us to these contrasting destinations. Via Comburia offered a glimpse into cork production, a significant aspect of Portugal's economy. Évora, a UNESCO World Heritage Site, impressed with its Roman Temple and the haunting Capela dos Ossos.

Algarve & Benagil Caves: A trip to the southern Algarve region wasn't complete without a visit to the incredible Benagil Caves. The boat tour provided stunning views of these natural wonders. The region's abundance of fresh fruit, especially oranges, was a delightful treat.

Évora & Paulo's Pastéis: A day trip with Paulo included exploring Évora's castles and learning about their historical significance. The highlight was visiting his family's bakery in the old town for some truly phenomenal pastries – a perfect way to end the day.

Lisbon: We finished the trip in Lisbon, allowing time to explore the city at our own pace.

Overall: Portugal exceeded expectations. The combination of informative tours, delicious food and wine experiences, and breathtaking scenery made it a memorable trip. The hospitality of the locals, especially Tania, Nelson, and Paulo, added a personal touch that truly enhanced the experience.

Hotel Reviews

Cascade Wellness

Lagos

Top-notch breakfast buffet

Authenticity & Character

Location

Need to have a car, which we did

Staff

Cleanliness & Comfort

Lovely view and very spacious

Flores Boutique Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Evora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bed was very hard

Portugal Boutique Hotel

Lisbon

Not easy to get to by car but a lovely hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was the largest hotel room that I have ever had in Europe, very nice and comfortable

Activity Reviews

Lisbon Tuk Tuk Food Tour

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Porto's Culinary Scene and Bolhao Market

Porto

This was a fun intro to the food and wine of Porto

Quality of Experience

Food

Guides, Drivers and Staff

Privately Guided Visit of Porto

Porto

Tania did a great job showing us the highlights of the city. But it was also done in a logical manner such that weren't constantly going up and down hill the whole time. She dropped us off near the river and suggested a place for lunch and called ahead for us to get us a table. She was very friendly and knowledgeable and gave us some unique insights into different aspects of the city

Quality of Experience

Guides, Drivers and Staff

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Because of the weather Nelson offered to take us to a Port winery vs doing the open River Cruise and we were glad we did. It was a lovely location and the port was excellent. The private tour of the family winery we went to was wonderful, really got to see and learned about how they produced their wines. Topped off with a private traditional lunch they made just for us. A lovely day

Quality of Experience

Guides, Drivers and Staff

Nelson was great, really enjoyed talking with him

Transport

Nice relaxing ride

Bohemian Lisbon Private Food Walk

Lisbon

Filipa was lovely and we enjoyed some of the food along the tour. However, the final restaurant she left us at for our meal was terrible. It was loud, and packed and the food was just not good. We ended up leaving because we didn't want to insult the owners by not eating what they were bringing out

Quality of Experience

Food

Final restaurant was just not a good experience for us

Guides, Drivers and Staff

Private Évora Cork and Castle Tour

Évora

Interesting. I did not know that there is so much to know about cork or how many places it is used

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking & Cultural Excursion in Peneda-Gerês National Park

Porto

There were some interesting aspects to this trip, it was a bit more strenuous than we expected. I honestly enjoyed walking around in the Palacio Nacional da Pena (Pena Palace) in Evora far more. Rafael was a lovely guide and a very nice person. He showed us around the villages that still exist within the park which was interesting

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Very rough ride along the fire roads inside the park

Boat Excursion Inside Benagil Caves

Portugal

Amazing view of the coastline and caves. Cool to go inside and see first hand. Well worth it

Quality of Experience

Very cool

Guides, Drivers and Staff

Fun staff & captain

Transport

Boat is a little uncomfortable after a while

Guided Visit of Historic Coimbra

Portugal

We were slightly late due to our navigation system messing up. Nuno was very patient with us. He was extremely knowledgeable about the university and surrounding area. Interesting tour

Quality of Experience

Guides, Drivers and Staff

4X4 Algarve Sunset Experience

Portugal

We weren't quite sure what to expect with this tour. It had been cloudy all day so we were afraid that we would not see the sunset, but in the end it cleared up and we were able to see it. Our guide was fun and showed us some out-of-the-way places you would never know to see. Our dinner was very good, some of the best chicken we had the entire trip

Quality of Experience

Sipping sparkling wine and watching the sunset was lovely

Guides, Drivers and Staff

Funny and gregarious

Transport

Old truck, a bit uncomfortable and difficult to see out of if you are in the back

Private Day Excursion: Sintra, Cascais & Estoril

Spain

Pauolo was great, very informative and friendly. We enjoyed spending time with him and meeting his wife at their shop in town. Castles we great as well as the Well of Initiation which I had always wanted to see. Unfortunately the weather was not very cooperative and it rained a fair bit of the time

Quality of Experience

Guides, Drivers and Staff

Very friendly and fun to talk to

Transport

Loved the Tesla, roomy and comfortable

Abdullah was responsive and flexible and tried to accommodate all our requests.

Hotel Reviews

Heure Bleue Palais - Relais & Châteaux

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Casablanca Tour Blanche

Casablanca

Rooms were a bit run down. That said the location was excellent as were the breakfasts.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

Rooms had a musty odor. Location was hard to manage with luggage and a lack of staff to help with bags. Breakfast was fair.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Amani

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour - A Stroll Through the Azure Dreams

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

Too hot to spend a lot of time.

Quality of Experience

Guides, Drivers and Staff

Transport

Fez: Exploring the Ancient Medina and Jewish Mellah

Fes

Fantastic guide.

Quality of Experience

J

Guides, Drivers and Staff

Transport

Tasting Marrakesh: A Private Gastronomic Adventure

Marrakesh

Fantastic guide,who was flexible with dietary restrictions.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Grandeur of Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Mystical Journeys: Discovering Marrakech's Jewish Legacy

Marrakesh

Fantastic guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Jewish heritage tour of Essaouira

Essaouira

Quality of Experience

Guides, Drivers and Staff

Transport

Such an extraordinary trip made possible by our local specialist, Berat - who was exceptionally flexible to our changing needs. Thank you Berat.

Our guides Betul, Ozan and Sumer were knowledgeable of the areas, with interesting suggestions and anecdote stories to delight. They ensured the trip was comfortable, exciting and catered to our needs. Thank you.

Guides were overall good.
Youssef for hiking was excellent. The mountain trek up and down was as expected and invitatione to his house for a dinner and breakfast was a great experience.
Hot air balloon was fun and as advertised.
Tours in Marrakesh with Ishmael were also solid. Kind of ran out of items towards the end as I wasn't particularly interested in making any purchases of the items at places we stopped at.
Really enjoyed the stop at Volubilis, it was a hurried tour but still met expectations.
Fez top and tour went well too, similar to Marrakesh.
Chefchaouen was a great stop and glad I did spend a day there even unguided. Would have probably preferred to do 2 days there and maybe just 1 in Fes.

Driver (Ahmed) performed his job ok, no major issues.

Overall the Riads were good but there were issues.
Had an issue with the 2nd one in Marrakesh (Des Trois Palais) as they did not have me on the list to check-in and had to wait about 2 hours for them to have my room ready. Also did not like the one in Fes. It was not the same Riad as in description (Dar Tresor), but was Dar Chrifa. Smallest room I had in entire trip was in at the top of building (4th floor) - smaller than the mountain gite. Was next to the terrace; 3 separate times in 2 days I had people pounding on my door to enter the terrace. It is not marked and is very dark there. Do not book a single at that location, the other rooms were massive compared to that.

The tour was ok, 2 out of the 4 hotels were excellent , the other 2 below average.
The driver was fantastic but the tours all felt a bit bland - like the guides had delivered the same tour for 20 years - nothing spectacular.
Kimkim removed all the hassle and risk of making any decisions ,was good to know we had support if anything in India went paired shaped.

Hotel Reviews

Haveli Dharampura

Delhi

Hotel was excellent- beautifully renovated and authentic to historic past, excellent rooftop bar. The hotel has an excellent restaurant but had functions both nights that dominated the restaurant space. Staff were excellent and attentive

Authenticity & Character

Staff

Cleanliness & Comfort

The Grand Imperial

Agra

Hotel is tired, was a challenge to get drinking water, room not serviced - there is construction going on around it. It appears that there was no one managing the hotel or a change in management at the time we were there .

Authenticity & Character

Hotel is tired

Location

Staff

A few staff were working hard the rest sitting around

Cleanliness & Comfort

Service the rooms

Royal Heritage Haveli

Khatipura, Jaipur, Rajasthan

Oasis ! Excellent rooms, gardens, food and staff. Very enjoyable stay here.

Authenticity & Character

Location

Location was not a major issue as we had a driver

Staff

It was obvious the staff enjoyed their jobs - could not fault anyone from porters to the chef😀

Cleanliness & Comfort

Activity Reviews

Taj Mahal Sunrise Visit

Agra

Didn’t happen as closed on Fridays for cleaning

Quality of Experience

Transport

Heritage walk in Neemrana

Neemrana

Didn’t happen - I think the hotel has a free walk for all guests

We really enjoyed our 3 week trip to Spain & Portugal & the itinerary provided by Raquel. The hotel selection was perfect. Great locations especially our hotel in Ronda which had an amazing view!!
The tours Raquel arranged were well planned, each adding something different to our experience.
The gourmet food tour in Barcelona, flamenco show in a cave in Granada, hiking the Caminito del Rey & boat ride to Benagil caves in Portugal were favourites!
We had plenty of suggestions for restaurants as well as free time.
Appreciated how the whole trip, itinerary, practical information was organized into an app.
This was our third time using KimKim & highly recommend as having a local agent planning the trip makes a difference.
Thank you Raquel!!

Hotel Reviews

H10 Casa de la Plata

Sevilla

Great location

Authenticity & Character

Felt more modern than the area but didn’t feel it was a bad thing.

Location

In the heart of old town

Staff

Friendly, helpful

Cleanliness & Comfort

Large bathroom, coffee supply.

Hotel Montelirio

Ronda

The view from the room directly over the canyon is spectacular! Can’t imagine beating this view. Loved the room decor. This hotel is memorable!!

Authenticity & Character

The moorish decor

Location

Right on top of the cliff

Staff

Cleanliness & Comfort

Activity Reviews

Wine & Gourmet Tapas Tour

Barcelona

Enjoyed the tapas and especially the last restaurant. Good food, wine & Cava Appreciated the very small group

Quality of Experience

Food

Guides, Drivers and Staff

Discover Rural Algarve

Spain

Quality of Experience

Enjoyed seeing the rural area. The bee stop was interesting.

Food

It was good but pretty basic

Guides, Drivers and Staff

Guide was friendly & knowledgeable

Transport

Too many people in the jeep. There were seven. Should have 5 max.

Catamaran Excursion to Benagil Caves & Carvoeiro Beach

Spain

Loved it!! The type of boat used & the guides were fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Show in a Sacromonte Cave

Granada

Loved the venue & the dancers! Felt like a more intimate experience than a larger show seen in the past.

Quality of Experience

Traditional Andalusian Market Visit & Cooking Class

Seville

Great venue in the market. Food was excellent. Very good chef & assistant

Quality of Experience

Food

The trip is wonderful, the hotels are very local and unique.
Mar is very nice in helping out with all the questions, it made my trip planning a lot easier.

We had a good combination of driving, cruise, train, get to see many different areas of Norway.

We had an amazing experience with kimkim, mainly due to our incredible specialist, Sebastian. Sebastian was always quick to respond, was very thorough, and was flexible when we requested adjustments...and even when we decided to extend our trip by a day at the last minute! Particular highlights were our Roman Ruins (Jeremy was the guide) and Best of Provence (Emmanuel was the guide) tours, the Maisons du Monde hotel in Marseille and Cloitre du Saint Louis in Avignon. Additionally, our dinner on the Eiffel Tower was magical, every transfer was arranged perfectly, and when minor hiccups occurred (like our daughter left her passport in a hotel!), Sebastian was extremely helpful.

I highly recommend kimkim, and would plan a trip again with Sebastian without hesitation! Thank you for everything!

Hotel Reviews

Cloitre Saint Louis 4*

Avignon

Rooms were lovely and comfortable, the breakfast was delightful, and the hotel itself was stunning. Everyone on staff was very kind, and the entire walled city was within walking distance of the hotel.

Authenticity & Character

The historic beauty was unbeatable.

Location

Everything was walkable!

Staff

Very kind and accommodating

Cleanliness & Comfort

We had a lovely room and a beautiful bathtub!

Maisons du Monde Hôtel Marseille Vieux Port

Marseille

The rooms were romantic and beautiful. The location was ideal with lovely views and easy walking access to everything we wanted to see and do. And the breakfast!! Outstanding!

Authenticity & Character

Luxurious without being pretentious

Location

Beautiful views, walkable to most everything

Staff

So kind and accommodating!

Cleanliness & Comfort

Absolutely spotless with extremely comfortable bedding

Activity Reviews

Full-day guided tour to Nimes, Uzes and Pont du Gard

Avignon

This was a full day tour (not half day), and it was AMAZING! Our guide, Jeremy was incredibly knowledgeable, relaxed, and flexible. He gave us great guidance on where to focus our time, and made sure to share his incredible knowledge of both the ruins and the region as a whole.

Quality of Experience

Guides, Drivers and Staff

Jeremy was fantastic!

Transport

Highlight of Provence : Chateauneuf du pape & Luberon with wine tasting

Avignon

We had so much fun wine tasting and touring the beautiful mountain top villages of Provence!

Quality of Experience

The entire day was amazing!

Guides, Drivers and Staff

Emmanuel was so kind and knowledgeable!

Transport

Very comfortable!

2-hour walking tour

Marseille

Marseille has a fascinating history, and this tour was a great way to get oriented and get a feel for what we wanted to explore in more depth.

Quality of Experience

What a fascinating city!

Quality of Experience

What a fascinating city!

Quality of Experience

Guides, Drivers and Staff

Our guide had some great suggestions and insider tips for restaurants and points of interest.

Guides, Drivers and Staff

Our guide had some great suggestions and insider tips for restaurants and points of interest.

Guides, Drivers and Staff

Transport

We were great walkers!

Transport

We were great walkers!

Shuttle and tickets to the Mont-Saint-Michel

Bayeux

Mont St. Michel is incredible! The drive from Bayeux was absolutely beautiful, and our guide was very knowledgeable.

Quality of Experience

It was an incredible site and an incredible day!

Food

Mathew chose a nice restaurant, but there was no food included.

Guides, Drivers and Staff

Mathew was extremely knowledgeable and dedicated to the preservation of history.

Transport

Very comfortable.

Marais Pastry and Chocolate Tour

Paris

This was a very fun - and DELICIOUS - tour! The Marais is a fantastic district for strolling, tasting, shopping, and people watching.

Quality of Experience

Such a fun way to learn about chocolate and many other Parisian delights!

Guides, Drivers and Staff

Barbara was a wonderful guide!

Transport

We were strong walkers!

Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris

Paris

Versailles is incredible, and our driver was very nice.

Quality of Experience

Versailles in itself is amazing. There was no food included.

Guides, Drivers and Staff

The driver was friendly, but not informative.

Transport

Comfortable vehicle.

Discovery of the Parisian catacombs

Paris

The Catacombs are incredible. We expected a little bit creepy, but instead this was a very stirring experience that gave us much empathy for Parisians of the times.

Quality of Experience

This was a self-guided audio tour, and was very well done. A unique experience.

Guides, Drivers and Staff

Great audio guide. Very informative.

Transport

We are very good walkers!

Gourmet dinner on the Eiffel Tower - Menu Gustave

Paris

We expected a great view and decent food, but we got a fantastic view, excellent food, and amazing wait staff!

Quality of Experience

The views, the food, the experience were incredible! What a way to celebrate!

Food

A beautiful dinner!

Guides, Drivers and Staff

Waitstaff were incredible - fun, fancy, relaxed :)

Transport

The stairs are tough, but worth it!

Transfer from Paris hotel to Paris Charles de Gaulle (CDG)

France

This was a beautiful van and a very nice driver.

V Good experience and happy with Angela organizing the whole trip.
Happy that the trip went smoothly without any problems
Had a great and fun trip.