Kimkim Trip Reviews

4.8
Based on 14,733 ratings
Read 14,733 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

From Guayaquil to Galapagos - History and Wonder at every site
Ecuador | Dec 25 - Dec 31, 2022

Michelle
Michelle L.
Houston, TX | Reviewed on Jan 01, 2023
Our Guayaquil guide, Corina and our driver, were amazing in their historical knowledge of the city and country, flexibility in the moment based on our interests, and steadfast in ensuring our safety. We had an amazing time looking at all of the effigies across the city in preparation for Ano Viejo. Our walk up the 444 steps to Diego Noboa y Arteta was finished w a lovely and delicious lunch. The rest of the week in the Galapagos was equally fun and interesting. Viviana, our guide, met us in... Read more

Our Guayaquil guide, Corina and our driver, were amazing in their historical knowledge of the city and country, flexibility in the moment based on our interests, and steadfast in ensuring our safety. We had an amazing time looking at all of the effigies across the city in preparation for Ano Viejo. Our walk up the 444 steps to Diego Noboa y Arteta was finished w a lovely and delicious lunch. The rest of the week in the Galapagos was equally fun and interesting. Viviana, our guide, met us in Balstra and escorted us to Santa Cruze, all the while explaining the history of the islands, the economy, the differences between the mainland and islands, and of course introduced us to many amazing animals and sites from land iguanas to gigantic tortoises in their natural habitat. Seeing the evolution of various tortoises who come from other islands where they have different vegetation was spectacular. Thank you to the whole team for a truly eye-opening trip!!!!

Hotel Reviews
Oro Verde Guayaquil
Guayaquil

This is a lovely, modern, clean hotel with all of the amenities, including almond milk for those dairy-free concerned. There are different restaurants and a cafe to choose from. We actually switched hotels to stay here because it was so nice.

Authenticity & Character
Location
In the heart of Guayaquil
Staff
All went above and beyond to welcome us
Cleanliness & Comfort
Exe Galería Man-Ging
Guayaquil

Very basic, but clean if you need somewhere to stay and you arrive late at night and don’t want to pay for amenities that you won’t use. The artwork in the halls is a bit overwhelming though and it’s a bit dark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sir Francis Drake
Puerto Ayora

This was an unfortunate experience. The hotel appeared dirty and not well maintained so as soon as we checked in, we asked our guides to transfer us somewhere else.

Cleanliness & Comfort
Gran Hostal Tintorera
Puerto Villamil

This was a clean and family friendly hotel, but very basic. Appears to cater to the Ecuadorian mainland guests because nobody spoke English. But it was absolutely clean! And they were friendly so if you are ok w bare bones, it is just fine and very authentic.

Authenticity & Character
Breakfast was cooked and served right in front of you on the outdoor stove.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guayaquil City Tour - Free afternoon
Guayaquil City Tour - Free afternoon
Guayaquil

The tour of the effigies was amazing. Corina’s knowledge about the history of the city and country and the economics of both, was really helpful. We loved the whole tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

Viviana was amazing! The tortoises, the Charles Darwin center, it all was terrific.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Tour on Isabela Island
Wildlife Tour on Isabela Island
Ecuador

The speedboat was fine though it would have been a little nicer on a larger boat where we could have walked around or had lunch. The guide and tour of Las Tintoreras was fine though I think it would have been better as a private tour instead of a large group. Also, the guide was very nice but didn’t appear to understand English very well as she couldn’t answer questions as much as tell us information.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Los Túneles
Excursion to Los Túneles
Ecuador

This might have been better if we had not been snorkeling the day before and it wasn’t the 7th boat ride we had taken.

Quality of Experience
Food
They made me a GF lunch which was amazing!
Guides, Drivers and Staff
Transport
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora

Our guide Julio was terrific!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 07, 2023

Hello Michelle!

Thank you so much for your kind review, I am so happy that you loved the Galapagos Islands. and I truly appreciate the feedback, since it is the perfect chance to tweak and better the services that local providers offer for all of our travelers!

I wish you all the best!
Warm hugs from your local friend,
Alvaro

I had an amazing experience travelling to Nic...
Nicaragua | Dec 24 - Dec 31, 2022

K
Keyla A.
Flagami, FL | Reviewed on Jan 01, 2023
I had an amazing experience travelling to Nicaragua with Kimkim. I was a bit skeptical at first because I have never travelled with this agency before but they really surpassed my expectations. Reyna worked closely with me to accommodate my needs and always made sure everything is okay and if anything else is needed. There was active communication at all times. We stayed one week in Nicaragua and it was the perfect escape for whomever enjoys being in nature, surrounded by great people and... Read more

I had an amazing experience travelling to Nicaragua with Kimkim. I was a bit skeptical at first because I have never travelled with this agency before but they really surpassed my expectations. Reyna worked closely with me to accommodate my needs and always made sure everything is okay and if anything else is needed. There was active communication at all times. We stayed one week in Nicaragua and it was the perfect escape for whomever enjoys being in nature, surrounded by great people and eating delicious food. Every guide we had the pleasure to be with picked us up on time, was extremely helpful with any questions we might have had and you could tell they loved doing what they do.

In the future I would definitely book another trip with kimkim and was overall very impressed.

Hotel Reviews
Hotel Patio del Malinche
Granada
Authenticity & Character
Location
Staff
always attentive and very friendly
Cleanliness & Comfort
El Caite San Juan del Sur
San Juan del Sur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Charco verde
Rivas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Marimba
Apoyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Las Isletas Kayak adventure
Las Isletas Kayak adventure
Granada
Quality of Experience
Food
we did not have any food so I would rate it neutral
Guides, Drivers and Staff
Transport
Mombacho Volcano - Crater Trail
Mombacho Volcano - Crater Trail
Granada
Quality of Experience
Food
no food that is why I rate it neutral
Guides, Drivers and Staff
Transport
San Juan del Sur - Sunset Boat Journey
San Juan del Sur - Sunset Boat Journey
San Juan del Sur
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking the Maderas Volcano
Hiking the Maderas Volcano
ometepe

We are not experienced hikers but we were able to succeed. It was not easy but the views were incredible. We were told this was a beginner's hike and it definitely wasn't. We also were not well prepared with the attire but overall it was a whole new experience for me and I am glad I was able to finish the whole hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day at leisure
Day at leisure
Apoyo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Apoyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Jul 20, 2023

Hi Keyla,

Thank you very much for your lovely feedback. It was a pleasure to work together in order to create your perfect itinerary in Nicaragua according to your preferences. It is nice to know that you have enjoyed your time in Nicaragua and everything that was prepared for you. All the kimkim team is at your disposal anytime

Fun-filled family vacation in Costa Rica!
Costa Rica | Dec 23 - Dec 30, 2022

Veronika
Veronika S.
Merrick, NY | Reviewed on Jan 01, 2023
KimKim helped us plan a fun-filled family vacation in Costa Rica at the last minute! We went on beautiful nature hikes, saw sloths, monkeys and other animals and got to try new things like white-water rafting. We had a fantastic time the entire trip and made so many great memories. Read more

KimKim helped us plan a fun-filled family vacation in Costa Rica at the last minute! We went on beautiful nature hikes, saw sloths, monkeys and other animals and got to try new things like white-water rafting. We had a fantastic time the entire trip and made so many great memories.

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna

The location of the hotel was good, but the property was a little older and wasn't maintained super well. It's clean and has potential.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceano Suites & Residence
Puntarenas

Great place with a convenient location and a nice pool. The kitchen and laundry are super convenient. My only complaint is the sofa bed in the living room is not comfortable at all (thin mattress). If you're four people, I would consider a double room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Jennings

Our trip was well-organized. We had some tr...
Chile | Dec 24 - Dec 31, 2022

S
stacy f.
Westbury, NY | Reviewed on Jan 01, 2023

Our trip was well-organized. We had some travel snafus and but we were able to stay in contact with someone on the team so our trip could continue smoothly. The tours we were booked on were fantastic and ran smoothly. The guides were great. All around great experience .

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 02, 2023

Stacy, I am so happy it all turned out well considering the 1-day delay of your international flight. You are both super lucky to have visited the island during peak season thanks to your early planning, it is fully booked through April now! I wish you both a fabulous New Year 2023 and I truly appreciate your trust in us for this trip.
Best regards,
Lorena

Columbia Indigenous cultures trip
Colombia | Dec 9 - Dec 21, 2022

Freya
Freya S.
United Kingdom | Reviewed on Jan 01, 2023
The trip plan David developed for us involved travelling through three diferent parts of the country, Tayrona National Park, the Guajira and the Orinoco, and gave us an idea of Colombia's amazing cultural diversity and natural beauty, just as we had hoped. We have both fallen in love with the country and are very much wanting to go back. It's difficult to say what were the highlights of the trip, as the thing we appreciated most was the possibility to travel, stay and eat with local people,... Read more

The trip plan David developed for us involved travelling through three diferent parts of the country, Tayrona National Park, the Guajira and the Orinoco, and gave us an idea of Colombia's amazing cultural diversity and natural beauty, just as we had hoped. We have both fallen in love with the country and are very much wanting to go back. It's difficult to say what were the highlights of the trip, as the thing we appreciated most was the possibility to travel, stay and eat with local people, and getting an insight, even if only for a few days, into their way of life. Tayrona was the most familiar in feel as we have travelled in rainforests and stayed in eco-lodges before so it was a good place to begin. You feel as if you are in the clouds slightly above the treeline, and we counted a dozen different bird species just from our bedroom window. We could have gone into the nature reserve nearby but instead walked by ourselves along the road to the coast to orient ouselves. The reward was a blissful view of the Caribbean at Los Cocos in unspoiled natural glory - the forst reaching into the sand, a couple of local families playing football, a dog running freely in the sunset. At Los Naranjos nearby there is a botanical garden with the most beautiful trees.

The food and cocktails at Tayrona kept up the holiday feel but nothing could have prepared us for what happened next, which was when the real adventure began. We were driven to Riohacha which has an amazing frontier city feel - which is indeed the case, as after this comes the desert. Before dawn the next day we were picked up from the hotel by Paola, the leader of the local company who took care of us for the next few days, by Leiner, our guide, and by Oder, the driver, who himself is Wayuu. We could not have felt more welcome and also in safer hands. This is important as it has to be stressed that this is not country in which you can casually venture on your own. It is a place where it is necessary to respect the local people who live here. It is also difficult country, beautiful but inhospitable, and it needs intimate knowledge to get around. Oder the driver was also vital as it is very rough territory for even a 4-wheel drive. He was brilliant, keeping us steady whatever the ground, and taking time so we never felt remotely in danger. Leiner was a terrific guide: knowlegeable, friendly, fluent in English and possessing fantastic people skills. We enjoyed stunning views of windswept landscapes with sparse vegetation but amazing birdlife including Red Cardinals, eagles, vultures and hawks. The sea is everywhere. Attending a local sea turtle conservation project and learning about the way solar technology is used to produce drinking water in this parched land was an inspiring example of grassroot -level community renewal: small scale, local and democratic.
After a quick stopover in Bogota we prepared for a flight to Puerto Carreno, and transferred to 4x4 to reach the Orinoco river. The first sight of the river (the second biggest in the world) was truly unforgettable. Under the guidance of Rosevelt our extremely practical and competent guide, and two lovely travel companions, we spend the next few days travelling down the Orinoco by boat, staying at Tuparro biosphere reserve, Sarrapia, and El Remanso in the Mavecure. There is something unusually lovely about the Orinoco river: the abundance of flora and fauna, the geology with its striking rock formations, and the rapids described by Alexander von Humboldt as the eighth wonder of the world. But the most important thing for us was understanding the river as the lifeblood of so many different communities; connecting different places, providing water and food, as well as identity and belonging. While we felt our lack of Spanish imposed limitations on the way we interacted with people we nevertheless learned so much about the ways in which indigenous communities in the region are connecting traditional ecological knowledge to solutions to the contemporary environmental crisis while protecting their cultural heritage. And, as we discovered while watching the World Cup finals in El Remanso, the language of football really is universal. While tourism can be a highly ambiguous phenomenon (something of which people locally are very much aware), you feel that communities here are managing to get the balance right, and have created infrastructure that allows people to see the astonishing natural abundance of the region, and learn about its cultural diversity, without doing damages or changing its character. Let's hope it stays this way.

Hotel Review
Quetzal Dorado Ecolodge
Zaino

What a lovely spot! The view from the central terrace opens out over the valley, the river and the mountains in the distance and is almost impossibly beautiful. We particularly appreciated the emphasis on sustainability. The staff is friendly and helpful, and the atmosphere relaxed. Special compliments to the kitchen staff for the very tasty food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Streams and mountains in Tuparro National Park
Puerto Carreño

In terms of sheer natural beauty, this is one of the most astonishing places we have ever visited, with every changing vistas and a final view of the Orinoco rapids. Edgar, the guide who took us op the mountain was incredibly friendly and extremely knowledgeable about the area and its flora and fauna.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Cabo de La Vela & Punta Gallinas 3 days - 2 nights
Trip to Cabo de La Vela & Punta Gallinas 3 days - 2 nights
Colombia

This was an astonishing and beautiful experience, made possible by Leiner our amazing guide and Oder who drove us so safely. At the heart of it is an encounter with the Waiyuu people. The natural landscapes are incredible, topped only by seeing the turtle project explained at the Punta Gallinas community centre. We watched pelicans at sunset but we most enjoyed learning from our guides.

Quality of Experience
Food
Guides, Drivers and Staff
I would put ten stars here if possible.
Transport
Hiking to Cerros de Mavecure
Hiking to Cerros de Mavecure
Inírida

The Mavecure may be the most beautiful place we have ever seen. The hike is incredible we are told but forgive us as we chose instead to watch the world cup final with the local community. This was unforgettable.

Quality of Experience
Food
River fish.
Guides, Drivers and Staff
Rosevelt is just so capable. He looks after you without saying a thing.
Transport
The boats. Never travel by car ever again.
Local specialist: David Roa Martín
David
David Roa Martín
Local specialist in San Agustín | Replied on Jan 03, 2023

Hello Freya!

It was lovely to read this wonderful review of your trip, knowing that you were happy, that it left you with very good impressions and that you plan to return to Colombia.

We really appreciate that you took the time to write it and I will share your comments with Paola and Rosevel; I'm sure will make them as happy as I am now.

Thank you very much and I hope you come back soon! :)

Our trip to Portugal over the wintertime was ...
Portugal | Dec 19 - Dec 29, 2022

Preethi
Preethi K.
Singapore | Reviewed on Jan 01, 2023
Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal.
With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful.
The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other...
Read more

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal.
With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful.
The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other tourists.

Once again, thank you very much to Marta for the planning and for being with us through the journey. I will most definitely return for another trip with you.

Hotel Review
Torel 1884 Suites & Apartments
Porto

The suites were beautiful and quaint. It’s location was fabulous and we thought it was a charming stay at Porto. The staff were so helpful when we hadn’t received our bags and they kindly obliged with late checkouts due to this.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 02, 2023

Hi Preethi, thank you for your kind words and this wonderful insight about your time in Portugal. I am very glad you enjoyed this Winter trip and I hope we can stay in touch for your future adventures in Spain and Portugal. I wish you a lovely beginning of 2023 with your family. All my best, Marta

Thank you for planning a seamless trip!
Malaysia | Dec 21 - Dec 28, 2022

Juel
Juel B.
Hong Kong SAR China | Reviewed on Jan 01, 2023
Thank you Theresa, for planning a seamless trip very last minute for me and my daughter to Malaysia. Plus, I greatly appreciate offering alternative itineraries “on the fly” after unexpected weather impacts arose. Each step of the way our drivers and activities were waiting and ready, all very courteous and offering additional advice and insight. Your suggested itinerary met all our touristy goals. This is my second time to use KimKim’s services, I’ll be back soon! Read more

Thank you Theresa, for planning a seamless trip very last minute for me and my daughter to Malaysia. Plus, I greatly appreciate offering alternative itineraries “on the fly” after unexpected weather impacts arose. Each step of the way our drivers and activities were waiting and ready, all very courteous and offering additional advice and insight. Your suggested itinerary met all our touristy goals. This is my second time to use KimKim’s services, I’ll be back soon!

Hotel Reviews
Hotel Park Royal Service Suites Kuala Lumpur
Kuala Lumpur

Room was very neat and clean. Breakfast buffet offerings were very good. Location was good, quick Grab ride to anywhere we needed to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mutiara Taman Negara Resort
Kuala Tahan
Authenticity & Character
The chalet was cute and gave yiu the feeling of sleeping in the jungle, especially as monkeys pounced on the roof.
Location
It was fun to cross the River and feel very secluded from the world.
Staff
Cleanliness & Comfort
Strawberry Park Resort

Their Christmas buffet and Malaysian Santa was very festive for an American away from home at Christmas.

Authenticity & Character
Location
Loved being up on the hilltop with cool breeze and great view from the cozy balcony.
Staff
Cleanliness & Comfort
Activity Reviews
Travel from Kuala Lumpur to Taman Negara via Batu Caves and night trekking
Malaysia

Had to check this off the touristy list … just beware of the monkeys, they were aggressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Taman Negara
Visit Taman Negara
Taman Negara
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Theresa Unterluggauer

Awesome planning and execution was flawless! Helped create a once in a lifetime memorable family trip for us!
Chile | Dec 21 - Dec 31, 2022

Rahul
Rahul S.
Atlanta, GA | Reviewed on Jan 01, 2023
thanks for helping plan a wonderful trip that will leave us lifelong memories! I will of course refer friends to Lorena and Kimkim since we are very happy with the end to end experience you offered. The guided tours in Valparaiso with Claudia and the all day one with Simple Patagonia in Torres Del Paine were excellent. Pick ups and drop offs were professional and on time in clean comfortable and safely driven vehicles The penguin tour to Isla Magdalena and the all day boat tour to the... Read more

thanks for helping plan a wonderful trip that will leave us lifelong memories! I will of course refer friends to Lorena and Kimkim since we are very happy with the end to end experience you offered.

The guided tours in Valparaiso with Claudia and the all day one with Simple Patagonia in Torres Del Paine were excellent. Pick ups and drop offs were professional and on time in clean comfortable and safely driven vehicles

The penguin tour to Isla Magdalena and the all day boat tour to the glaciers were highlights

The hotels - both boutiques in Valparaiso and Chiloe were divine as was the 5 star comfort in Puerto Varas.

Finally Lorena and her staff in country were always available and super responsive via WhatsApp and so flexible that they were able to move us to an earlier bus when we decided to leave Punta Arenas 3 hours earlier to enjoy more of Natales. Someone picked up the old tickets and the new tickets were handed to us by the driver!

An amazing service experience and Lorena worked so patiently with me to co develop an itinerary that had some self driven days like Chiloe and Lake District and a lot of guided stuff in all other places

Hotel Reviews
Hotel Boutique Acontraluz
Valparaíso

Fantastic setting right in the heart of Cerro Allegro with gorgeous views

Authenticity & Character
A house converted to a hotel but retains a small homey feeling
Location
Staff
Packed breakfast for our early departure
Cleanliness & Comfort
Hotel Palafito 1326
Castro

Unique property sitting on stilts right above the water

Authenticity & Character
One of the palafito houses converted lovingly to a small hotel with the most attentive staff and a gourmet restaurant
Location
Staff
When the restaurant was full although they don’t do room service they made an exception for us and delivered
Cleanliness & Comfort
Hotel Cumbres Puerto Varas
Puerto Varas

5 star comfort in a large hotel that doesn’t feel large at all rght on lake llanquihue with gorgeous views

Authenticity & Character
Looks like a Swiss chalet albeit a large imposing one that dominates the waterfront
Location
Right in the water with a lovel view of both volcanoes from water facing rooms
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales

Eco friendly amazing location facing the sound. Built unobtrusively to fit the terrain with spectacular views. Good menu in the restaurant and incredibly helpful staff!

Authenticity & Character
Unique low slung design that fits into the hilly terrain with large glass windows in every room
Location
Staff
Special breakfast for us as vegetarian
Cleanliness & Comfort
Need better wifi in room without having to come to the lobby and dark blackout drapes for the 5am sunrise and 1030pm sunsets in the summer
Dreams del Estrecho Hotel
Punta Arenas

Large casino hotel large rooms well located close to the central plaza and on the water but no airconditioning and the rooms can heat up in the summer sun so close drapes

Authenticity & Character
Typical modern casino hotel so feels a little sterile at times
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 07, 2023

Rahul, it was a real pleasure working together in crafting this special trip for you and family. It is wonderful to know you enjoyed visiting our country and wish you all a magnificent New Year 2023 full of new memories.
Best always,
Lorena

You can take your mother and children to Patagonia with the help of Kimkim
Chile | Dec 11 - Dec 24, 2022

M
Marcia S.
Merrifield, VA | Reviewed on Dec 31, 2022
We had an excellent trip with the help of Lorena. She picked great destinations and excursions for our 7 person group ranging in age from 10 to 75. She selected excellent accommodations for our budget. It was great always being a walkable neighborhood since we didn't have a vehicle. Having access to someone local who spoke English via WhatsApp throughout the trip was wonderful and helped me manage my stress levels greatly as the group leader - especially when the airlines canceled a... Read more

We had an excellent trip with the help of Lorena. She picked great destinations and excursions for our 7 person group ranging in age from 10 to 75. She selected excellent accommodations for our budget. It was great always being a walkable neighborhood since we didn't have a vehicle. Having access to someone local who spoke English via WhatsApp throughout the trip was wonderful and helped me manage my stress levels greatly as the group leader - especially when the airlines canceled a flight!

Chile was a wonderful country to visit. Everyone was very polite and hospitable. We felt safe and really enjoyed the experience. Patagonia and the lake region were amazing.

Hotel Reviews
NH Ciudad de Santiago
Santiago

Nice hotel but a little worn out. It is in a good location so you can walk to Little Italy and other fun neighborhoods. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas

I liked the location of this hotel. It was in a quiet neighborhood and you could walk to the downtown area as well as the amazing cemetery. The rooms are little small but they get the job done. I really appreciated the blackout curtains in December. The staff was very patient with my family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
My kids room smelled a little off.
Hotel Weisserhaus
Puerto Varas

This hotel is super cute, in a great location, and has AMAZING staff. My husband needed a doctor and they helped us find one who could speak English and help him get back on his feet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Marina del Rey
Viña del Mar

This is a great American hotel in Vina del Mar but it is on a busy road so ask for a room on the other side of the hotel. The breakfast was great and the staff were super accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 03, 2023

Thanks, Marcia. I am so happy the entire family enjoyed their time in Chile, sorry I missed you in Punta Arenas! It was a windy day... :)
May you all have a fantastic New Year 2023!!
Lorena

A Brazilian Adventure, from Rio to the Amazon – 9 Days
Brazil | Dec 11 - Dec 18, 2022

P
Paul K.
Camarillo, CA | Reviewed on Dec 31, 2022

All of the transfers and accommodations were fine but we were disappointed in the level of English spoken by the owner/staff at the Tariri Lodge. There weren’t many guests but the majority of the other guests were Portuguese speakers. The guides didn’t always translate everything into English and we frequently had to rely on one of the other guests to translate for us.

Local specialist: Meghan Doiron
Meghan
Meghan Doiron
Local specialist in Natal | Replied on Jan 03, 2023

Hi Paul,

Thank you for your valuable feedback. Your comments regarding Tariri Lodge are well noted and we will speak with them and evaluate how and whether this service can be improved.

Happy New Year 2023 to you and your family!
Meghan

Memorable Trip!
Brazil | Dec 20 - Dec 26, 2022

Deepa
Deepa M.
Houston, TX | Reviewed on Dec 31, 2022
We just completed our 8-day trip, covering Rio, Iguazu from Brazil and Argentina sides, and a day in Paraguay. It was a memorable experience. We had been planning this trip for about two months, and Meghan helped fine-tune our itinerary multiple times. Meghan and the Kimkim team were very flexible in accommodating our custom requests. On the day we were supposed to go to Christ the Redeemer in Rio, the weather turned out rainy with poor visibility, so we had to cancel. Meghan worked with the... Read more

We just completed our 8-day trip, covering Rio, Iguazu from Brazil and Argentina sides, and a day in Paraguay. It was a memorable experience. We had been planning this trip for about two months, and Meghan helped fine-tune our itinerary multiple times. Meghan and the Kimkim team were very flexible in accommodating our custom requests. On the day we were supposed to go to Christ the Redeemer in Rio, the weather turned out rainy with poor visibility, so we had to cancel. Meghan worked with the tour company to accommodate our tickets for another day and that worked out very well for us. Without her help, it would have been quite a hassle otherwise. The local transportation and bilingual tour guides appointed by Kimkim were great and we didn’t have to stress about safety, convenience of pickups/drops and tour tickets. We usually tour on our own, but this time we made an exception to go with a travel company and we think it was a wise choice. Thank you, Meghan and Team!

Hotel Reviews
Nadai Confort Hotel
Foz do Iguacu

We loved the outdoor pool and hot-spa which helped greatly recovery from tiring tour days. The room service was poor.. took an hour to deliver food twice and also messed up the orders. Breakfast was ok. Rooms were small but clean.

Cleanliness & Comfort
Nice pool
Arena Leme Hotel
Rio de Janeiro

Great location - Leme beachfront next to Copacabana. Nice rooftop and bar, though very small pool. Breakfast was ok, but not many choices for everyone in the restaurant. I wish they accommodated more vegetarian options. Rooms were good.

Location
Beachfront
Windsor Florida
Rio de Janeiro

Nice connecting rooms, though no views except buildings. Breakfast was ok. Overall, an average hotel.

Activity Reviews
Argentinean Side Falls & Gran Aventura Boat Tour
Argentinean Side Falls & Gran Aventura Boat Tour
Foz do Iguaçu

The Argentinian side of Iguazu is beautiful beyond words. The walkway is serene, and the boat adventure was so fun!

Guides, Drivers and Staff
The boat operator was not bilingual, and his commentary was only in Spanish/Portuguese. English should be mandatory as there are foreign tourists always.
Guide and vehicle at disposal to explore Paraguay
Guide and vehicle at disposal to explore Paraguay
Foz do Iguaçu

The Monday Falls at Paraguay were amazingly beautiful. Do include this in your itinerary even after visiting the mighty Iguazu!

Arrival transfer in Rio de Janeiro
Arrival transfer in Rio de Janeiro
Rio de Janeiro

On time pickup at an odd hour - thank you, for making it safe and convenient.

Exploring the Brazilian Falls
Exploring the Brazilian Falls
Foz do Iguaçu

A visual treat to eyes .. so many beautiful vista points and then the final stop at the grand Devil's Throat is an unmatched experience.

Day Tour of Sugarloaf Mountain (cable car) and Christ the Redeemer Statue
Day Tour of Sugarloaf Mountain (cable car) and Christ the Redeemer Statue
Rio de Janeiro

I wish we had some visibility at the Sugar Loaf.. it was a blanket of white. It was fun to ride the cable cars. But we overcame that in the Christ the Redeemer part - beautiful beyond words!

Evening Tour to Three Borders Mark (Brazilian side)
Evening Tour to Three Borders Mark (Brazilian side)
Foz do Iguaçu

Nice spot to spend your evening - view of the 3 borders, the show they put on with dancers and drama, and the beautiful monument itself. Relaxing after the day tours of the falls.

Local specialist: Meghan Doiron
Meghan
Meghan Doiron
Local specialist in Natal | Replied on Jan 03, 2023

Hi Deepa and Family,

Thank you very much for your helpful feedback. We are happy to hear that you had a memorable trip. Please don't hesitate to reach out to us again if and when you decide to explore other parts of Brazil :)

All the best,
Meghan

Our driver Soukaina was the best part of our ...
Morocco | Dec 19 - Dec 30, 2022

B
Bernadette P.
Manhattan, NY | Reviewed on Dec 31, 2022
Our driver Soukaina was the best part of our trip. There was a lot of driving involved (hours and hours a day especially on the way to and from the desert) and Soukaina was always kind, pleasant and willing to do anything to help us have a good time Read more

Our driver Soukaina was the best part of our trip. There was a lot of driving involved (hours and hours a day especially on the way to and from the desert) and Soukaina was always kind, pleasant and willing to do anything to help us have a good time

Hotel Reviews
Tiziri Luxury Camp
Merzouga

This was the best part of the trip. The owner of the camp is a great host, musician and really cares about giving you the best experience in the desert. Highly recommend staying at least two nights and visiting with a Berber family and ATV riding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Very friendly staff and best massage I've ever had.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Very unfriendly and unhelpful staff, bathrooms are terrible with poor drainage, breakfast is not good
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi
Location
Staff
Cleanliness & Comfort
We were only at this ryad one night (less than 14 hours) but the staff was amazing, helpful and friendly. Dinner was great.
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco

This was a long day of traveling but our driver Soukaina was always wonderful.

Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

I highly recommend having dinner with a local family. The food was incredible and the family was very kind. A lot of food is served so keep that in mind when planning your meals that day.

Quality of Experience
Food
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

We did not like our guide Mohammed. He spoke to us as if he had a script and didn't answer any of our questions. He also brought us into a carpet place and was aggressive about trying to sell us carpets when I had told him I wasn't interested.

Quality of Experience
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

If you've traveled through other places with Roman Ruins, I would skip this part of the trip. We had wanted to go to Scorpian House for lunch but they need reservations 2-3 days in advance. Make sure you tell your driver and trip rep if you want to do this. Otherwise, lunch is in a tourist spot in the parking lot of Volubilis (which we skipped).

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Merzouga
Quality of Experience
Adrenaline-Pumping ATV Ride: Discovering the Dunes of Merzouga
Adrenaline-Pumping ATV Ride: Discovering the Dunes of Merzouga
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

We liked our guide however beware of asking him to take you to any stores not researched beforehand. We asked our guide to take us to a herboristerie for spices and argan oil and it was a complete scam. Our trip rep took care of returning the fake products and made them reimburse us immediately. Not sure whether or not guide knew this place sold fake products.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 01, 2023

Hi Bernadette,

All the members of our team are thankful for your 5-star review and your positive words which are highly appreciated.

Having guests like you in our beautiful kingdom is an honor for us. we are more than grateful that you enjoyed this wonderful journey in Morocco and discovered its fabulous sceneries and gorgeous sights with our kind driver Soukaina. Your wonderful review means much to us and pushes us to maintain high-quality service and live up to our guests' expectations.

Thank you again for your feedback, and we look forward to having you again in our country.

Best,
Abdel

Family Trip to Morocco was Excellent
Morocco | Dec 23 - Dec 29, 2022

J
Jennifer C.
Northbrook, IL | Reviewed on Dec 31, 2022
Our family trip to Morocco was excellent. Every aspect of the tour and travel arrangements were well coordinated. We loved our tour guide, Simo, who was with us every day - knowledgeable of the sites and history and a pleasure to spend time with on a personal level. He was great with all of the kids on our trip, as well. We really enjoyed Asilah, visiting the old city and touring the Caves of Hercules. Seeing the Strait of Gibraltor was a highlight on a beautiful day. The Berber-Roman... Read more

Our family trip to Morocco was excellent. Every aspect of the tour and travel arrangements were well coordinated. We loved our tour guide, Simo, who was with us every day - knowledgeable of the sites and history and a pleasure to spend time with on a personal level. He was great with all of the kids on our trip, as well. We really enjoyed Asilah, visiting the old city and touring the Caves of Hercules. Seeing the Strait of Gibraltor was a highlight on a beautiful day. The Berber-Roman city of Volubilis was fascinating. And Fes was an awesome experience -- our local guide, Said, was essential in guiding us through the maze of Fes and educating us on its history. We also thought the restaurant selections for lunch and dinner every day were amazing. Always a lovely, local atmosphere and great food. Hotel selections worked perfectly for our combined family of 9. Rooms were comfortable and check-in and check-out was seamless.
Mohamed, our driver, was impressive. We covered a lot of territory and tricky terrain without a hitch. Thank you for a most memorable trip.

Hotel Reviews
Pasta Plaza Hotel
Asilah

Authentic , local hotel. Breakfast prepared by the warm and friendly proprietor was delicious and served in a lovely dining area. Clean rooms and convenient location. Recommend for any stay in Asilah.

Authenticity & Character
Felt like we were staying in a true, local accomodation.
Location
Staff
Warm and friendly manager/owner.
Cleanliness & Comfort
Clean rooms.
Dar Echchaouen
Chefchaouen

What a view from the hotel rooms!!! Breakfast was extensive and delicious. Rooms were lovely and roomy.

Authenticity & Character
Rooms with beautiful, traditional decor.
Location
Views, foyer when you entered hotel premises.
Staff
Our children were ill and the staff contacted and provided a doctor on site within one hour. Absolutely amazing.
Cleanliness & Comfort
Beds were comfortable with warm, extra blankets readily available in the rooms.
Riad Al Makan
Fès

Rooms with high ceilings and beautiful, authentic decor. Breakfast was very good and served in the lovely courtyard. Staff was very friendly and helpful.

Authenticity & Character
Hotel decor was beautiful.
Location
Easy walking distance to the old city.
Staff
Friendly staff.
Cleanliness & Comfort
Beds were comfortable, rooms were clean.
Hotel des Oudaias
Rabat

Historic hotel, right near the beach. Lovely lobby area with pool table. Snacks in the rooms.

Authenticity & Character
Historic hotel from 1918. Loved the decor in the lobby and the rooms.
Staff
Check in and check out was very easy.
Cleanliness & Comfort
Comfortable beds and clean rooms. Appreciated the amenities supplied in the bathrooms.
Local specialist: Sharon Louthian

Thank you!
Bolivia | Nov 29 - Dec 16, 2022

Alex
Alex K.
Australia | Reviewed on Dec 31, 2022
Overall, an amazing trip and well worth the extra $$
Milenka our local specialist was very patient with us and organised our trip with next-to-no fuss.
Our highlights were the Uyuni salt flats (almost too early in early Dec) and Macchu Picchu.
Read more

Overall, an amazing trip and well worth the extra $$
Milenka our local specialist was very patient with us and organised our trip with next-to-no fuss.
Our highlights were the Uyuni salt flats (almost too early in early Dec) and Macchu Picchu.

Activity Review
Explore the amazing Uyuni Salt Flats
Explore the amazing Uyuni Salt Flats
Bolivia

The view doesn't disappoint. Amazing portion of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Jan 03, 2023

Hola Alex and Raine,
Thank you very much for your words and your review! It is amazing to know you enjoyed your trip with us and chose us.

We just returned from a most excellent trip M...
Morocco | Dec 21 - Dec 28, 2022

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Julie I.
Seattle, WA | Reviewed on Dec 30, 2022
We just returned from a most excellent trip Morocco that was booked through KimKim. We appreciated having a local specialist who could help us choose what to see and how best to schedule. Mohamed was very quick to respond and kept us on track to get the vacation scheduled. The hotels that were selected were outstanding and exceeded our expectations. We especially liked our two tour guides in Marakkesh - one for a food tour (Hannan), and the other for a general tour of Marakkesh and the... Read more

We just returned from a most excellent trip Morocco that was booked through KimKim. We appreciated having a local specialist who could help us choose what to see and how best to schedule. Mohamed was very quick to respond and kept us on track to get the vacation scheduled. The hotels that were selected were outstanding and exceeded our expectations. We especially liked our two tour guides in Marakkesh - one for a food tour (Hannan), and the other for a general tour of Marakkesh and the Old City (Abdal). Our driver for the week, Tarik, was friendly and helpful. He was great about communicating and coordinating between the different activities and the hotels. For example, on our final morning, we took a most amazing hot air balloon ride outside Marakkech with Mathieu as our pilot. Tarik knew what time our flight was and communicated directly with the hot air balloon company to make sure that we finished in enough time to make it to the airport on time. There were many moving parts to our vacation and multiple parties involved - the local tour company, our driver, different hotels and and guides for individual activities, but having it all organized through KimKim helped it feel seamless.
Four stars only because we ended up feeling a wee bit overscheduled. This was our first time in Morocco and going into the trip we did not understand how much driving time was needed between locations. However, given the complexity of the trip, we were overall very satisfied.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Amazing experience. The tents are luxurious - comfortable beds, running water (hot and cold!) and both showers and flushing toilets in each tent. Remarkable set up in a desert!! A separate full dining tent. Even heated mattress pads to keep us warm on a very cold night! The folks running the camp were welcoming and friendly. We enjoyed a drumming circle by a campfire after dinner. Wished we could have stayed a second night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Lovely hotel tucked away in the heart of the Chefchaouen medina. Rooms were very comfortable and we loved the rooftop deck. The staff was very welcoming and helpful. Food was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Out of all the hotels we stayed on our trip, this was not our favorite. The location was great, in the heart of the Fez medina. The lobby and inner courtyards were incredibly beautiful with a huge WOW factor. However, our room was very small and was an adjoining room to a larger suite (e.g. not enough room to open a suitcase on the floor). There was little to no soundproofing between the rooms, so we could hear things like light switches being turned on/off and our neighbor's electric toothbrush in the morning. There was only one very small window. The mattress was very hard, which may be typical, but nonetheless, it was not the best night's sleep. We changed rooms the second night, so it was not as noisy, but the second room was even smaller than the first. We could not get hot water in our room, no matter how long we ran the shower, so ended up showering in our kids' room. Food was excellent and the staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mattress was very hard and pillow was lumpy. Could not get hot water in our shower the second morning.
Dar Rihana Dades
Douar Aït Ouffi

AMAZING! Lovely, small hotel in the Dades Valley. Our rooms were beautifully decorated and spacious. There is a lovely rooftop deck and a beautiful pool in the courtyard. The food was amazing - definitely ranked as one of the best meals of our trip. The staff was so helpful and attended to our every need. My only regret is that we could not stay longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

Lovely, tranquil spot with an excellent location in the medina. It truly felt like an oasis in the middle of the noise and chaos of the streets. Beautifully and elegantly decorated with an absolutely lovely rooftop deck. The rooms were spacious, clean and well appointed. We even had a Nespresso machine in the room, which felt like a real treat (although we take this for granted in the US, this did not seems to be common in Morocco). The spa looked clean and elegant - unfortunately, we had a hammam pre-booked elsewhere, but in hindsight, I wish we had booked this at the hotel. The food was excellent - on the final night of the trip, we had a most elegant dinner on the rooftop deck. Would absolutely stay here again!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco

Highly, highly recommend. The camel ride was SO. MUCH. FUN. No better way to see the dunes than on the back of a camel. It was so quiet and peaceful compared to the 4-wheelers. Two hours of the 'camel massage' was definitely enough for my backside, but I would not recommend any other method of transport in the desert!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Morocco

We arrived later than expected. However, our local guide made sure to feed us quickly (food was great) so that we had enough time for our hike before the sun set. He took us to see the local kasbahs and for a short hike through the 'monkey fingers' rock formations. Even though the sun had set, he instructed our driver to take us up the famous windy road into the Dades canyon area for a spectacular view over the valley. He was so friendly and welcoming. Would recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou
Morocco

Very long day in the car. Our driver made a few stops which helped to break up the day - a rose water cooperative, the Atlas Studio, the Aït Benhaddou kasbah and an argan oil cooperative. The day was already quite long, so we did not spend much time at each location. The drive through the Atlas mountains was absolutely spectacular, but we felt rushed because we wanted to get to Marakkech.

Quality of Experience
Food
ate at a typical touristy lunch spot
Guides, Drivers and Staff
Transport
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

Excellent. Highly recommend a guide from the outset to help navigate the overwhelming choices. Also, so many food-safety pitfalls in the markets, so best to do with a guide. Our guide, Hannan, was very kind, well-spoken and took us to local spots that she felt were safe for tourists.

Quality of Experience
Food
Guides, Drivers and Staff
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Merzouga

This is a pretty silly activity, given the natural beauty of the dunes. Would not recommend scheduling any specific time for this. So many other nicer things to enjoy.

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

Our tour guide, Abdul (sp?), was great. He was very knowledgeable and energetic. He took us to multiple historic sites around Marakkech and then into the medina. He took us to a few shops that were better quality and gave us some tips for navigating the medina on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Morocco

This place was very busy - probably saw 15 people (mostly tourists like us) cycle through while we were there for 1.5-2 hours. We had never been to a hammam before and felt a little unprepared as to what to wear - we ended up wearing our underwear bottoms only, but it would have been better to have a bathing suit bottom (and top if you are uncomfortable with a bare chest around strangers). Massage was OK.

Quality of Experience
Guides, Drivers and Staff
Rise with the Sun: A Majestic Hot Air Balloon Adventure over Marrakech
Rise with the Sun: A Majestic Hot Air Balloon Adventure over Marrakech
Marrakesh

The BEST. Don't miss this!! Very professional and we felt safe throughout the entire experience. Our pilot was French and very knowledgable. Other than when he was focused on flying, he spent lots of time explaining to us how the balloon worked and how he navigates. Scenery was spectacular. Highly, highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 04, 2023

Hi Julie,

we are so thankful that you shared your experience with our service and gave us such a great review. Glad to hear that we designed a wonderful trip for you and have memorable moments in our beautiful country. We pride ourselves on the professional service we provide, and we will make sure to keep satisfying our guests to the fullest. Such valuable feedback helps us to continue improving on the aspects that matter most to our guests.

Thanks again and I hope to have you again in Morocco.

Best,
Mohamed

A Great Trip to a Beautiful Country!
Colombia | Dec 18 - Dec 28, 2022

B
Brian D.
Hilton Head Island, SC | Reviewed on Dec 30, 2022
Kim Kim, Aracanto, and Margoth planned a great trip for our family to Colombia. We enjoyed Cartagena, Tayrona, coffee country, and Bogota. We had excellent guides in each region, and enjoyed staying in some very unique hotels. The trip was a nice mix of culture, nature, and adventure. Highlights - old city of Cartagena, monkeys in Tayrona, wax palms in Cocora Valley, and the funicular in Bogota. Thank you for a great trip! Read more

Kim Kim, Aracanto, and Margoth planned a great trip for our family to Colombia. We enjoyed Cartagena, Tayrona, coffee country, and Bogota. We had excellent guides in each region, and enjoyed staying in some very unique hotels. The trip was a nice mix of culture, nature, and adventure. Highlights - old city of Cartagena, monkeys in Tayrona, wax palms in Cocora Valley, and the funicular in Bogota. Thank you for a great trip!

Hotel Review
Hotel Boutique Sazagua
Pereira

A beautiful boutique property with a stunning garden. Impeccable service.

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Half Day City Tour of Cartagena
Half Day City Tour of Cartagena
Cartagena
Guides, Drivers and Staff
Jaime was great
Tayrona National Park Tour and Hike
Tayrona National Park Tour and Hike
Colombia

Christian was a great guide - it was a serious hike but we enjoyed that.

Minca Tour with Local Cacao Farm and Marinka waterfalls
Minca Tour with Local Cacao Farm and Marinka waterfalls
Colombia

Waterfall was cool - Cacao farm was interesting but the guide for that tour (whom I don’t think is the normal guide) was a bit weird. Christian, our full day guide, was great.

Cocora Valley,  Salento, & Coffee Farm Visit
Cocora Valley,  Salento, & Coffee Farm Visit
Colombia

Cocora Valley is breathtaking, Salento is beautiful, and the coffee farm was education - this was a great day.

Guides, Drivers and Staff
Claudia was OK - but not as strong as our other guides on this trip.
Hike and Visit the Sanctuary of Flora and Fauna Otun Quimbaya
Hike and Visit the Sanctuary of Flora and Fauna Otun Quimbaya
Colombia

The rainforest was beautiful but it was a lot of driving time for the experience.

Half-Day City Tour of Bogotá with Local Fruit Market and Monserrate Hill
Half-Day City Tour of Bogotá with Local Fruit Market and Monserrate Hill
Bogotá

What a great day - the fruit market was amazing, Monserrat Hill was beautiful, the Museo de Oreo was interesting, and the old city was enlightening. Nancy was a terrific guide.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Dec 30, 2022

Hi Brian,
Thank you very much for making me a part of your family trip to Colombia! And we really appreciate that you took the time to write this review and feedback. Thank you very much for your detailed comments. Our Best Wishes to you and Haidi and your beautiful family!
Happy New Year, Margoth

Incredible Chile trip
Chile | Dec 14 - Dec 29, 2022

Joshua
Joshua S.
Ashburn, VA | Reviewed on Dec 30, 2022

Emi and the others did an absolutely incredible job planning this trip from start to finish! The accommodations were terrific, and any minor problems were resolved quickly. Communication with the team was prompt and excellent. Thank you all so much!

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Jan 18, 2023

Thank you, Joshua!
After so much time waiting, you finally made it to come!
I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It was a pleasure meeting you
Emi

Amazing Thailand trip with Realistic Asia and kimkim
Thailand | Dec 18 - Dec 28, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 30, 2022
The collaboration between the Realistic Asia group and kimkim was perfect for our honeymoon in Thailand! We especially enjoyed all the guides we had for our adventures, especially Tanny in Bangkok! All the honeymoon surprises made our trip special and were much appreciated. All the hotels were perfect for our preferences. Pick-ups were timely. I would highly recommend utilizing Realistic Asia for anyone considering a trip to Thailand! Read more

The collaboration between the Realistic Asia group and kimkim was perfect for our honeymoon in Thailand! We especially enjoyed all the guides we had for our adventures, especially Tanny in Bangkok! All the honeymoon surprises made our trip special and were much appreciated. All the hotels were perfect for our preferences. Pick-ups were timely. I would highly recommend utilizing Realistic Asia for anyone considering a trip to Thailand!

Hotel Reviews
Novotel Phuket Resort
Patong

This is a great hotel with perfect views of Patong!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhu Nga Thani Resort
Krabi

This stay was one of many highlights for our Thailand trip! Great services, location, and staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ao Nang Elephant Sanctuary Half-Day Tour
Ao Nang Elephant Sanctuary Half-Day Tour
Thailand

We loved this visit with the elephants! My wife would like to go back for another trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok bike tour 5 hours - Joint in tour
Bangkok bike tour 5 hours - Joint in tour
Bangkok

This is one of many highlights from our trip to Thailand. The bike tour allowed us to see an area of Bangkok we would not have explored.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Temple City, Grand Palace & Klong Tour
Full Day Temple City, Grand Palace & Klong Tour
Bangkok

Tanny is an amazing guide and one of the best I have ever had on a trip! This itinerary is perfect for a day around Bangkok.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 30, 2022

Hi Jon,
Thank you so much for the feedback and your kind words! It was a great pleasure for us to organize this honeymoon trip for you and Kelsey and we are very happy (especially Tanny) that you enjoyed it. Thanks again for choosing our services, and we hope to see you again!
Wish you and Kelsey a happy new year!
Hien

Fantastic Trip in the midst of World Cup Parties....
Argentina | Dec 19 - Dec 29, 2022

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Marc S.
Plano, TX | Reviewed on Dec 30, 2022
An outstanding trip with Natalia preparing a wonderful itenerary and guides. Natalia was amazing - dealing with a 14 hour delayed arrival, which turned into landing at the same time as the Argentinian soccer team after winning the world cup (mass chaos at the airport and travel) to getting us safely to our hotel. The trip was designed perfectly for us - with Natalia creating a curated adventure - addressing areas we wanted to see and things we wanted to do. All the guides were great -... Read more

An outstanding trip with Natalia preparing a wonderful itenerary and guides. Natalia was amazing - dealing with a 14 hour delayed arrival, which turned into landing at the same time as the Argentinian soccer team after winning the world cup (mass chaos at the airport and travel) to getting us safely to our hotel. The trip was designed perfectly for us - with Natalia creating a curated adventure - addressing areas we wanted to see and things we wanted to do. All the guides were great - Jessica Zimmerman in BA, Laura in Iguazu and Jorge in Salta. Each of them worked well with our family (adults and a 14 and 17 year old). Would highly recommend this team to anyone considering a trip to Argentina

Hotel Reviews
Pleno Palermo Soho
Buenos Aires

Highlight hotel of the trip - staff and location cannot be beat. Great breakfast and nice amenities (rooftop pool + small gym). Would definitely stay again

Authenticity & Character
Location
Great neighborhood but quiet street
Staff
Cleanliness & Comfort
Loi Suites Iguazú Hotel
Puerto Iguazú

Great hotel and place to relax following long hot days at the park

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kkala Boutique Hotel
Salta

Truly boutique experience in a quiet neighborhood but walkable to downtown Salta

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Marías Hotel Boutique
Tilcara

Lovely hotel in a developing area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel was clean but rooster next door made mornings a bit too early
Activity Review
Colours of Humahuaca
Colours of Humahuaca
Tilcara

Great selection led by Jorge (guide), most unusual and remarkable part of our trip. Colors and views are amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Dec 30, 2022

Dear Marc,
I would like to thank you for this lovely review and your kind words about our job.
It's been a pleasure to me to help you design this itinerary to discover Argentina together with your family.
I'm so happy to read that everything went well, specially during the crazy celebrations after winning the world cup! You were part of Argentinean history 😄
Wishing you a wonderful new year full of joy, we thank you one more time for trusting us for your vacations and hope to welcome you again!
All the best,
Natalia

kimkim.com is a reliable website for booking ...
Costa Rica | Dec 23 - Dec 29, 2022

N
Nina H.
San Diego, CA | Reviewed on Dec 30, 2022
kimkim.com is a reliable website for booking our Costa Rica trip. Drivers and tour guides are punctuated and professional. Vehicles are clean. Our tour specialist, Jessica is responsive and helpful. Our family enjoyed the holiday trip so much. We will definitely book future tours from kimkim again. Read more

kimkim.com is a reliable website for booking our Costa Rica trip. Drivers and tour guides are punctuated and professional. Vehicles are clean. Our tour specialist, Jessica is responsive and helpful. Our family enjoyed the holiday trip so much. We will definitely book future tours from kimkim again.

Activity Reviews
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)
Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at the Base of Arenal Volcano
Horseback Riding at the Base of Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: