Kimkim Trip Reviews

My trip from Chile to Bolivia, particularly Atacama Desert, Uyuni, and Eduardo Avaroa National Reserve was fantastic! I had great guides throughout the trip, particularly during my private guided tour in Bolivia with Oswald. Also, especial thanks to Camila from La Paz on Foot who planned a very nice trip for me and ensured that I had a safe and fun adventure. She was great at resolving any issues that came up during the trip.

Gummie made sure we had everything we needed, and took very good care of us. Also thank you Silvia and Pauli. Pauli was the best tour guide at the Blue Ice Cave.

I was very overwhelmed when I first started to plan our family trip to Spain. Turning to KimKim helped me to organize what I wanted to do and create the details I wanted with the assistance I needed. I enjoyed the flexibility of getting help only where I needed it and still having a hand in much of the planning, but with expertise behind me. Yuri was able to make recommendations and ensure that I was on the right track for what my family needed.
Many of the excursions we did that he booked were great, and we had some truly amazing guides who taught us so much more than we would have gotten from our trip had we only toured on our own.

Activity Reviews

Private Gothic Quarter Walk

Barcelona

We did this tour on our first full day in Spain and it was a perfect start to our trip. Our tour guide was Tati and she was amazing. She told us so many great stories about the legends of Barcelona and their traditions. She was great with my kids and had fun activities for them and great visuals for them to better understand the history. We were smiling and laughing the whole time, while learning so much about the gothic area and Catalan as a whole. Tati set the standards high for the rest of our trip and we kept referring back to her and how great she was.

Quality of Experience

Understanding the history of Barcelona and Catalan traditions.

Guides, Drivers and Staff

Tati was absolutely amazing and made this tour amazing.

Private Flamenco, City & Tapas Experience

Seville

Our guide

Quality of Experience

Guides, Drivers and Staff

Our entire trip was amazing. We loved every single activity and had a great experience overall. Emilce was very helpful throughout the whole planning process, especially when we had to delay our trip due to COVID. We plan to book all future international trips through KimKim. There is not a single experience on out trip that we did not enjoy or wouldn't do again. My only minor complaint is that I wish our itinerary was more detailed and included contact information for our drivers/guides or at least the company name we would be looking out for (pick ups were sometimes confusing when multiple different tour buses were waiting outside the hotels in the morning).

Hotel Reviews

O2 Hotel Iguazú

Puerto Iguazú

Beautiful rooftop, beautiful and comfortable rooms.

Authenticity & Character

great ambiance

Location

walking distance from may restaurants/shops, gorgeous rooftop views of 3 countries

Staff

Cleanliness & Comfort

Savoy Hotel

Buenos Aires

Beautiful hotel, but they ran out of King beds so we had to be put in a double room, which was frustrating when we booked months in advance. They were able to upgrade us to a room with a balcony for this reason.

Authenticity & Character

gorgeous lobby and dining area

Location

Staff

very helpful

Cleanliness & Comfort

Cumbres Nevadas Hotel

El Chalten

Authenticity & Character

Location

Staff

communication with the front desk was poor, they told us the cab would pick us up at 7am and we would have breakfast at 6:30am, and then the following morning told us the cab was there at 6:30 and left because we weren't ready. This communication error could happen anywhere, but I specifically confirmed these times the afternoon before and then the woman proceeded to tell me that we did not talk about a 7am pick up the following morning.

Cleanliness & Comfort

uncomfortable bed, room seemed not the cleanest

Terrazas del Calafate

El Calafate

gorgeous views

Authenticity & Character

Location

easy to cab into town

Staff

Cleanliness & Comfort

Activity Reviews

Brazilian Falls - Half day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Parque Das Aves

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Argentine Experience

Puerto Iguazú

Amazing food

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Argentinean Falls - Full day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure - Boat trip

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

this driver drove very fast and was scary to ride with

San Antonio de Areco & Estancia el Ombu

Buenos Aires

Quality of Experience

Food

everything was incredible

Guides, Drivers and Staff

myriam was an amazing guide

Transport

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nativo Experience

El Calafate

Quality of Experience

Food

lamb stew bread bowl was incredible

Guides, Drivers and Staff

Transport

Neighborhoods Tour

Buenos Aires

we wish it had some free time to shop around la boca

Quality of Experience

Guides, Drivers and Staff

myriam was great

Transport

Dear Ana & friends and all who help make our trip truly outstanding, the the guides the accommodations, providing transportation etc …everyone who made our trip truly memorable what a great adventure and to meet such nice people…..thank you very much to each and everyone of you …. You live in a unique part of our world 🌎…… sincerely yours David

We had a wonderful trip to Vietnam. Mr Tony’s guided tour through the Mekong Delta was very interesting and gave us a great example of local culture. The Hanoi city tour Mr Haun was great, we especially liked the food tour. The La Pandora cruise in Ha Long Bay was amazing! The food was great, the rooms very nice and our guide Victor was very professional and helpful.

Hotel Review

La Pandora Cruises

Hai Phong

The whole trip was amazing! Great food, comfortable rooms and professional and helpful guides.

Authenticity & Character

Location

Staff

Very courteous and helpful staff

Cleanliness & Comfort

Activity Reviews

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

The boat ride was beautiful and Victor’s knowledge of the area was fascinating.

Food

Guides, Drivers and Staff

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

The entire trip was amazing! Beautiful views and fun excursions.

Food

Guides, Drivers and Staff

Hanoi City Sightseeing & Street Food Tour

Hanoi

We especially liked the food tour with Mr Haun. The food was delicious!

Food

Guides, Drivers and Staff

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

We enjoyed learning about local culture and getting to travel on various forms of transport.

Food

Guides, Drivers and Staff

Transport

Huge thanks to Hakim, our local expert based in Morocco who planned a wonderful holiday for us in Morocco. I shared with Hakim all our requirements - dietary, interests, activities, tastes and he worked with them without giving us a standard package. The bespoke trip included several experieces which gave us a taste of real Morocco. We had a new, luxury mini-van at our disposal and this was an excellent way to cover the different terrains(plains, valleys, mountains, desert, cities and villages alike) of the country in comfort. Abdur, our driver was so friendly and loved sharing his knowledge of the country. He co-ordinated with all our tour guides and accommodation staff, leaving us to focus on just having fun and enjoying our time. Our guides in Marrakech, Abdelali & Youssef, guide in Irfane, Karim and Hafid in Fes were generous with what they shared with us about the local place, taking us to different sites of interest, helping us decide what to taste and flexing the plan based on needs. The hot-air balloon ride, food tasting along the streets of Marrakech, the shopping in the Souks of Marrakech & Fes, camel ride in the Sahara, dancing and drumming around the camp-fire in the luxury desert tents, the stunning setting of Ait Benhaddou, walk along Gorges Dades, hiking in the Ifran national park, spending the day in Hassan II mosque in Casablanca, the several Kasbah tours and the Riad stays are all the highlights of our trip. When we struggled to choose the most favourite part of the trip, we realised how blessed we were to have such a great time. Truly, the people we met during our time in Morroco have made this a very memorable trip for our family.

Lize planned an unforgettable trip to South Africa for us! Our tour guides in both Cape Town (Bonnie) and Johannesburg (Natasha) were super friendly and knowledgeable. And of course, the safari experience was 10/10 incredible! Lize planned the perfect amount of time in each location, and she was super flexible as our needs and wants changed. I highly recommend South Africa as a destination and Lize as a travel specialist!

Erin helped us plan a great itinerary for our 19 day trip to southern Patagonia. She knows the area very well and made helpful suggestions on things to do and see and how to plan the logistics for what we could accomplish in a given day, especially where to stay the night before to be properly positioned to make full use of the following day. She arranged all the transfers, hotels and guided excursions, and each provider communicated with us the day before about what to expect. Our trip had a lot of "moving parts" in it, so when something inevitably changed during the planning process, Erin was quick to help us with a recovery plan to work around the change. Our trip had the feeling of independent travel, but without all the hassles of planning every detail. For anyone wanting to visit Patagonia in Chile and/or Argentina, I highly recommend working with Erin to plan your trip.

Thanks to Axel and Oleksandra for helping to create a very memorable experience for my friend and I. We planned an amazing trip through Patagonia, beginning in Santiago, and ending in Buenos Aires. Calafate and El Chaten were definitely highlights. Axel checked in with us throughout our journey. I will absolutely use KimKim again, and I’ve been recommending it to everyone.

I will never plan another vacation alone!! I heard about KimKim through a friend and was blown away by how easy it was to make our birthday trip to Costa Rica a reality. Olman provided excellent recommendations, was super responsive, and booked us the perfect combination of adventure and relaxation. When one of our hotels needed to be changed, not only did Olman call and email me, but he upgraded our room at the new hotel and also gave us free passes to an eco-spa. All for the “inconvenience” of moving to a different hotel - which ended up being exactly what we were looking for. From having our rental car dropped off at our hotel, to zip lining and white water rafting, to delicious meals at every turn, to gorgeous sunsets, to howler monkeys chattering the night way - we could not have asked for a more perfect celebratory vacation.
Thank you to Olman and the entire KimKim team for making our trip so memorable - you will definitely be hearing from us again.

We had a fantastic time on out rip to Bali. The plan that was put together by Marc at KimKim, allowed us to do everything on our wish list (Haige a volcano at sunrise, white water rafting, great bike ride with a local guide, snorkeling and many cultural activities). Our driver that was with use throughout the trip was exceptional and all the activities were well coordinated.
Thank You for n amazing experience.

We did not have a dedicated guide but our driver Mr Haitham was very helpful and filled us in on some of the details and took care of checking into our hotels. We had a local guide in Jerash who was great and one in Petra who was okay. I did feel that would have benefited from having a guide at St George’s Church and couple other places. We were disappointed in our hotel at Petra, it was very grungy with ceiling tiles stained and falling off and questionable cleanliness in our room. The other 3 hotels were great but I picked 2 of them.

Hotel Review

Sun City Camp

Wadi Rum

Just loved the location and the experience of staying in a geodome under a star studded sky.

Authenticity & Character

Location

The big expanse of the desert in front of us added to the mystery of the location.

Staff

Cleanliness & Comfort

Very well equipped, bathroom was very modern and clean.

Activity Reviews

Full Day Petra (With Site local Guide or private guide)

Petra

This was the focal point of our trip, reason why we added on a few days in Jordan after our Egypt trip. It was spectacular! The canyon walk was magnificent and coming round the last bend and seeing the Treasury for the first time will be etched in my memory.

Quality of Experience

Amman Evening tour ( Heart of Amman) (Old Areas)

Amman

Don’t think we actually did this. We drove back from Dead Sea to the restaurant for dinner and from the restaurant to the airport.

Amman-Jarash-Ajloun-Amman city tour

Jordan

Jerash was excellent, one of the most complete Roman cities we’ve seen. It was possible to visualize this city when it was actually functional.

1 / 2
"I had the pleasure of working with Johanna and Kristy to plan our group’s recent trip and I cannot recommend their services highly enough! From start to finish, my experience with Johanna and Kristy was exceptional. Their dedication and hard work truly demonstrated when we had to change our destination location in an unexpected turn of events. It is no small feat to rebook flights, hotels, tours, restaurants, and activities to a group of 68 people!!!

It started with a simple planned trip for a week to Peru. From the very beginning, Johanna was professional, knowledgeable, and incredibly helpful. She took the time to really understand what we were looking for in a vacation, and was able to suggest customized itinerary and activities that perfectly matched all our group’s preferences.
But due to unforeseen situations in Peru, we decided to change our trip to Chile for the same dates. Johanna and Kristy quickly pivoted to understand our requirements and spent countless hours to co-ordinate with airlines travel agency and crafted detailed itineraries and recommendations for the trip.

What impressed the entire group was their outstanding customer service when they accompanied us in person throughout the trip, to ensure there were no hiccups every step of the way. They truly cared about making sure that each and every one of us had an amazing trip, and were always available to help with any issues or questions that came up along the way. We felt like we had a personal concierge service throughout our entire vacation!

Overall, I cannot recommend KimKim, especially Kristy and Johanna highly enough. They are a true professional in their field, and their commitment to customer service is second to none. If you're looking for a travel agent who will go above and beyond to make sure that you have an unforgettable trip, Johanna and Kristy are the one for you!"

Amazing trip, well planned and nicely executed with all the different tours in the day.
We did snowshoeing, Northern Lights BBQ, Husky ride, reindeer ride and stayed in a glass igloo on the lake with a private sauna - all this in 4 days!
The only con was lack of details on certain activities e.g. at the ice igloo - until we asked we didn't know we had to bring our own dinner.
I would highly recommend a trip with Kimkim to Finland!

Sarah was amazing to work with. She was very responsive to us and willing to work to tweak our itinerary to include activities we were most interested in. She picked up fabulous places to stay. Our entire trip went completely smoothly with all the transfers she set up, the dining experience in Edinburgh (we actually thought we may have wanted to cancel because we were tired but are so glad we didn't). Our guide on our trek in the Highlands was fabulous (despite our bad weather that day!) and all the recommendations for things to do and places to eat were really helpful and appreciated. We had a fun, busy vacation making sure to see all that we possibly could. Sarah had us dialed in perfectly! Thank you!! Will definitely use Kim Kim and hopefully Sarah again in the future!

This was a trip that was so out of our comfort zone…. But the minute we started talking to Ana, we could relax! The trip that we came up with had everything we wanted and so much more we would not have known abt.
Once our trip started, we were contacted every step of the way. We did not have to worry abt anything…. We got picked up easily at the airport and our hotels were so great. Each of our guide were so knowledgeable, kind and so much fun. We had Fernando in Buenos Aires, Pedro in El Calafate, Loraine for the iguazu falls. The trip was so magical thanks to everyone who worked to make it wonderful. Cannot begin to say how grateful we are.

Our trip to New Zealand was an amazing experience… the Country is so beautiful, from North to South. The people are warm and welcoming; it was was so interesting to learn about and see firsthand the cultural pride. The excursions, zip lines, etc. were so much fun, but even driving to these locations was one of my favorite experiences because we got to see the country. Liz was so great to work with… took care of our every need and was incredibly responsive. While in NZ, any unexpected changes to our itinerary (such as weather) was handled very timely by the Kimkim team. I can’t thank them enough for the attention to detail and handling all our needs and wishes. I highly recommend them and would absolutely use Kimkim in the future. Thank you, Liz, for helping us have an experience of a lifetime!

Hotel Reviews

The Hotel Britomart

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Rotorua

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Novotel Queenstown Lakeside

Queenstown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Auckland to Rotorua visiting Hobbiton with lunch

Auckland

I have never seen anywhere so beautiful…. fun to learn about the movies…

Quality of Experience

Guides, Drivers and Staff

Mitai Cultural Experience & Dinner

Rotorua

I really enjoyed learning the culture and the food was amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Te Ra Guided Experience (90 minutes)

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Twilight Glow Worm Kayak Experience - 3 hour guided

Rotorua

SO much fun and beautiful!

Quality of Experience

Guides, Drivers and Staff

Transport

We usually take two international trips a year and I normally plan them by myself. However, for a trip to Colombia I saw an internet add for Kimkim which said they would take your suggested ideas for a trip and do a proposed itinerary for no charge. I sent them my thoughts, got a proposal that I thought was pretty good, added some more suggestions which they followed up with and then ultimately filled in gaps with some tours that Kimkim suggested. It was the easiest planning for an international trip I've ever done.

Kimkim provided all transfers and guides and all worked flawlessly. Kimkim arranged several internal flights and obtained flight confirmations for us. Kimkim suggested hotels which were in good areas of each city and provided options for two sets of birding locations. I did not like one of the suggestions, which was close to Medellin, and suggested an area I'd read about as one of the top birding areas in Colombia. Kimkim worked hard and ultimately secured as a spot in that birding area that was way outside any cities.

Finally, we had several hiccups along the way. One was a lost cell phone and the other was luggage which did not arrive home with us. We contacted Michael and he provided assistance to us in both situations.

Hi, as mentioned here's a detailed rundown of our recent Vietnam adventure. Overall, this was a 5 star trip, and your rating reflects that. Dat was first class in terms of his overall approach, responsiveness and knowledge. He knows the country well and we benefitted from his experience. And his English is very good. The logistics on the trip were excellent throughout. We never worried as to whether a guide/driver would show up on time; they were always a few minutes early and went out of their way to welcome us. The hotels were generally all good choices for different reasons. But I did not like the Silk Palace in Hue, partly because the hotel has no charm, I was sick (stomach) and the room was too small for the 3 of us. On the guide front, Bobby was the standout. He is very kind/friendly, and attentive while giving us breathing room. The only guide we were not keen on was Quoc in Hoi Ann; he came across as either being not trained as a guide at all or poorly trained. His English was poor, and he simply repeated things when we asked questions as opposed to addressing them/finding out. We also didn't feel that he was necessarily keeping us safe when it came to food. Quoc has good potential, but he needs to be professionally trained. But overall, we would highly recommend KimKim and look fondly on our recent Vietnam adventure.

Activity Reviews

Saigon after dark night food tour

Ho Chi Minh City

Amazing guides and experience. This is a must do!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Quality of Experience

Food

Second eco lodge sucked. So this is less about the food and more about the food at the hotel.

Guides, Drivers and Staff

Transport

Halong - Lan Ha Bay - Frog Lagoon Area (Capella)

Ha Long Bay

Quality of Experience

Guides, Drivers and Staff

Transport