Kimkim Trip Reviews

4.8
Based on 14,305 ratings
Read 14,305 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thanks KimKim and Antonia!
Slovenia | Aug 3 - Aug 11, 2024

Ann
Ann E.
Canton, MI | Reviewed on Aug 16, 2024
Our agent Antonia did a fabulous job planning a terrific trip to Slovenia and Croatia. It was action-packed with lots of adventure -- canyoning, paragliding, hiking, etc. -- and we were able to see all the highlights. What I most appreciate about KimKim was the way that Antonia was in constant touch with us during the trip -- making dinner reservations, suggesting additional places to visit, trouble-shooting, and, most importantly, helping us avoid a large fine (and get back on track) when we... Read more

Our agent Antonia did a fabulous job planning a terrific trip to Slovenia and Croatia. It was action-packed with lots of adventure -- canyoning, paragliding, hiking, etc. -- and we were able to see all the highlights. What I most appreciate about KimKim was the way that Antonia was in constant touch with us during the trip -- making dinner reservations, suggesting additional places to visit, trouble-shooting, and, most importantly, helping us avoid a large fine (and get back on track) when we accidentally made a detour into Austria. The other guides Antonia arranged for us were also terrific and highly knowledgeable -- Luka on Debela Peč and Tara at Plitvice Lakes -- and we appreciated the suggestion that we meet a beekeeper.

Hotel Reviews
AS BOUTIQUE HOTEL
Ljubljana

This hotel was the best of our trip. It was cute, perfectly located, nestled in a courtyard off the street, and the staff was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residence Rovinj&
Rovinj

The hotel was nice enough, but it would have been better to be closer in to town, and this one was probably our least favorite because the beds were hard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
16 Lakes Hotel
Rakovica

I wish we could have spent more time here to take advantage of all the amenities. The hotel was adorable & our room was quite large (& not just because it had 3 beds). The restaurant was excellent, which was nice because we got in so late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Esplanade Zagreb Hotel
Zagreb

This might have been our least favorite hotel. The bathrooms were inconveniently laid out & the bathroom door was wobbly & loud. The vibe wasn't as nice as the other, more modern, hotels, and the food at the restaurant was just mediocre. Check-in & check-out took so much longer than everywhere else & the staff wasn't particularly friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bled Rose
Bled

A great hotel. Great food, felt luxurious (our room was huge, but my daughter's not so much). The location was perfect -- right on the lake, but with parking. The staff was helpful, and the breakfast was terrific. My only complaint was that, for a luxury hotel, they missed on a few details: the cosmetics mirror was broken in our room, as was the toilet paper holder (which meant the paper kept falling off onto the floor).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Honey Tour with Local Beekeeper
Honey Tour with Local Beekeeper
Slovenia

The kids (young adults) loved this activity & were fascinated. Our host was excellent & informative & we learned a lot about bees & beekeeping from her. The honey-tasting was fun and educational as well. My one complaint was that there wasn't enough time scheduled for this event. While it only took one hour for the tour & discussion, we were supposed to arrive early for our next activity at 11 & that meant that we didn't have enough time for the honey-tasting or to try anything at the honey cafe. This event shouldn't be scheduled so close to another timed event, as most people would need at least 90 minutes at the beekeeper's shop and possibly close to 2 hours.

Quality of Experience
Guides, Drivers and Staff
Hike to Debela Peč Mountain
Hike to Debela Peč Mountain
Slovenia

This was a fantastic, rigorous hike. Our guide, Luka, was knowledgeable about the whole area & taught us a lot (& he was pretty easy on the eyes too!). It was nice having him to guide us, as selecting the path could get a bit confusing. As athletic as he was, he was also good at adjusting his pace to ours. I'm glad we summitted by one route & came down by another. The view from the top was amazing. The mountain hut was also perfectly placed for a good -- and seemingly authentic -- snack on the way down. I'm also glad we started early because, even though rain didn't turn out to be an issue, that left us sufficient time to explore more of Bled in the afternoon.

Canyoning Experience in Slovenia
Canyoning Experience in Slovenia
Bovec

This was a terrific experience & the kids loved it. People should be warned that one not only needs to be fit for the experience, but REALLY fit (although I managed at age 66). I might have preferred to start this activity somewhat earlier in the day because, with a 4:30 pm start, it got a little chilly -- & rushed -- toward the end. One of the guides was great (Peter?) -- kind, encouraging, & sweet -- but the other was a little pushy & negative with the members of the group, who were a bit more cautious (all women). He kept complaining that the group was too large, but that wasn't our fault.

Tandem Paragliding over the Soča Valley
Tandem Paragliding over the Soča Valley
Bovec

This activity was wonderful. It was exciting & just generally delightful. We all loved most of our guides -- Martin, Joseph, & Mimi (not so much Robert) -- & they were determined to make the experience fun. I will admit that I had trouble getting off the ground & my tandem guide (Robert) got pretty snappy about the way I kept falling & screwing up our launch. Fortunately, Mimi (the driver) insisted that there was no quitting in paragliding & she gave me some encouragement & feedback that, ultimately, helped me get airborne with Robert on our 5th try. We also learned a lot from all the guides -- about paragliding, about Slovenia & Slovenian history, & about the impact of climate change on paragliding.

Private Guided Hike of Plitvice Lakes National Park - (Lower & Upper Lakes)
Private Guided Hike of Plitvice Lakes National Park - (Lower & Upper Lakes)
Croatia

Plitvice is one of the most beautiful places on Earth, & we loved the hike. We were delighted with the K Hike because a significant portion of the trail took us away from the crowds (which were the only downside to Plitvice). We really enjoyed hiking with Tara, although it was clear that she was a knowledgeable guide & a sweet young women, but not a great or experienced hiker. She struggled with the uphill portion of the K hike. But she pushed through, which was impressive.

Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Oct 04, 2024

Hi Ann,
Thank you for your lovely review! I’m so glad you and your family had a great time and I will be sure to pass on your comments to our team! Working on the trip with you was truly a pleasure and thank you for putting your trust in me.
I wish you all the best and many new and exciting Kimkim adventures!
Antonia

5 Weeks in England - Summer 2024
England | Jun 11 - Jul 12, 2024

E
Elizabeth F.
Casa Grande, AZ | Reviewed on Aug 16, 2024
There are not enough superlatives in the English language to describe our experience in building our adventure in the country of England with KimKim. From building of the itinerary and activities to actually traveling the itinerary all was flawless, fabulous and fun. Through the Kimkim platform we were paired with Megan Lloyd. Megan took the time to have a phone call with us to suss out more details about us, what type of experience we desired, interests, hobbies, etc. This interaction... Read more

There are not enough superlatives in the English language to describe our experience in building our adventure in the country of England with KimKim. From building of the itinerary and activities to actually traveling the itinerary all was flawless, fabulous and fun.

Through the Kimkim platform we were paired with Megan Lloyd. Megan took the time to have a phone call with us to suss out more details about us, what type of experience we desired, interests, hobbies, etc. This interaction was special and I believe truly helped create a very tailored and unique experience. It also further allowed Megan and her team to make additional suggestions and changes to our itinerary including experiences and places we had not considered. The best example of this is the inclusion of a visit up to the Lakes District including the Yorkshire Dales and how to fit in Hadrian's Wall. We had not given this consideration at the start. In hindsight, this was brilliant! We would not have changed a thing with our itinerary, other than wishing we had more days as ultimately none of our stays was long enough! (We spend approximately 5 weeks in England.)

We requested and had many day trips with guides. Again, we were paired via Megan and her team with wonderful, personable guides. This allowed us to make a home base in a city and take various day trips to other places, sights and villages in the area. More importantly, it provided us with a local expert who could also help educate us on the culture, guide us on further reading or places to explore and provide tips on where to dine. We loved each and every one of them.

The good news is we like to travel and London is a direct flight for us from Phoenix. As a result of the help and incredible details put together and waiting for us upon check in at our first city stop in London by Megan, we have a new favorite city and a convenient place to stop and recover from jet lag before continuing travels further. London was our first city of five visited during our five weeks in England and we spent a little more than one week there exploring. Upon check in at our hotel, we were given a package that Megan and her team had assembled which was our very detailed roadmap for the entire visit, including all our train tickets and entrance tickets as needed. This road map also included some history of the city and a list of suggested places to dine. This truly simplified navigating new places and helped reduce stress levels of being in new places.

All I can say is Megan and her team rock! Thank you for an amazing five weeks in England.

Elizabeth and Robert

Hotel Reviews
The Hoxton, Southwark
London

Hotel location is perfect. It is in a quiet neighborhood with many pub, restaurant and street food options. It is also very walkable to a couple of subway stations so if there is limited time available and / or no desire to walk, there are options. But also very walkable to almost all tourist items most of us have on our lists. Most important, the staff here are extremely friendly and helpful. The restaurant at the hotel serves very good food as well as breakfast. And if weather permits, the rooftop bar / restaurant is fun and provides excellent views of the city. We will be return guests to this hotel on future trips involving time in London.

Authenticity & Character
Location
In the Southwark area so right off the Thames Promenade, easy access to the Shakespeare Theater and Tate Modern as well as Southwark Market.
Staff
Cleanliness & Comfort
Linthwaite House
Windermere

We stayed at this exquisite hotel / guest house. We do not have a "rich uncle" but if we did, this felt like staying at our "rich uncles" house. It is a small , exquisite lake guest house where it feels like being in a house as all the common rooms are inviting and you want spend time in them when not out exploring as the views are stunning and the other guests interesting to meet and visit. We cannot say enough about the staff. Almost immediately they knew us by name and asked about our day, made recommendations, ensured we had everything we needed, assisted with transportation, you name it they did it. Perfect hosts!

Authenticity & Character
Location
The hotel sits just outside Windermere on top of a hill overlooking the lake. The grounds of the hotel are exquisite and if the weather cooperates, the patio invites just sitting and staring out at the beauty of the landscape. It is easy to escape reality at this hotel.
Staff
THE NICEST STAFF we've encountered. It was hard to say goodbye and leave our friends.
Cleanliness & Comfort
Exquisite room, very comfortable.
Local specialist: Megan Lloyd

We really had a good time. Elise was fantasti...
Norway | Aug 5 - Aug 15, 2024

Michael
Michael M.
Newark, NJ | Reviewed on Aug 16, 2024
We really had a good time. Elise was fantastic and on top of everything.It rained quite a bit, but that made the waterfalls more spectacular. We did the bicycle ride ride after we hiked dow from the gondola ride in Voss and it as quite fantastic. We also loved the floating sauna in Flam. We were disappointed with our room in Bergen and we had words with management, but that had nothing to do with Kimkim. So overall we thought it was a great way to see Norway. If the Kimkim team would like to... Read more

We really had a good time. Elise was fantastic and on top of everything.It rained quite a bit, but that made the waterfalls more spectacular. We did the bicycle ride ride after we hiked dow from the gondola ride in Voss and it as quite fantastic. We also loved the floating sauna in Flam. We were disappointed with our room in Bergen and we had words with management, but that had nothing to do with Kimkim. So overall we thought it was a great way to see Norway. If the Kimkim team would like to suggest a trip through Denmark, Sweden and Norway for about 3-4 weeks at the end of next summer that included all the same activities, I'd love to hear about it. Thank you again.

Michael and Tamara

Hotel Reviews
Scandic Byporten
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåm Marina
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gudvangen Fjordtell & Apartments
Gudvangen

A bit run down, but easy access to some wonderful sights. Wishing it was easier to rent bicycles there.

Authenticity & Character
Location
Easy access to someamazing waterfalls.
Staff
Cleanliness & Comfort
Scandic Voss
Voss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

It was busy. The staff was the most rude here. Theye put us in a back facing room that stank of Chinese food from the restaurant behind us. Also there was construction going on and the tube for the debris ran next to our room so every 15 minutes there was a loud rumbling right past our window and a crash of glass and bottles into a dumpster. I asked to move and the young assistant gave me a hard time, but eventually gave us a better room and it made a difference.

Authenticity & Character
Location
Close to the train up the hill, although we walked up.
Staff
One of the staff was a bit rude. The other was very superficiaL.
Cleanliness & Comfort
Activity Reviews
Private Fjord Sauna experience
Private Fjord Sauna experience
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Summer Kayaking Tour
Summer Kayaking Tour
Flåm

Some inexperienced paddlers and younger childre limited how far we could go, however it was still a nice experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway

Wellput together overall. The Scandic chain was very nice and accomodating overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Stegastein Viewpoint with a bus
Visit Stegastein Viewpoint with a bus
Norway

Wonderful lookout. Wild ride!

Quality of Experience
Guides, Drivers and Staff
The driver was excellent at manuevering his bus.
Transport
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen

Fun

Quality of Experience
Guides, Drivers and Staff
Transport
N.A.
Gondola Ride in Voss
Gondola Ride in Voss
Voss

Fogged in and couldn't see. We walked down.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Mountain Bike Guided Tour
E-Mountain Bike Guided Tour
Voss

The guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Our guide was excellent.
Transport
Return to Oslo, Explore
Return to Oslo, Explore
Oslo

Neededmore time in Oslo.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eliise Nurk
Eliise
Eliise Nurk
Local specialist in Norway | Replied on Aug 30, 2024

Thank you for this prompt feedback, Michael!
I am sorry to hear that you had quite many fall downs, however, it seems that everything turned out great after all.

I would be happy to jump into new chat with you to discuss your trip to Denmark, Sweden & again to Norway.

All the best to you!

I usually do all of my own planning for trips...
Costa Rica | Aug 1 - Aug 9, 2024

Linda
Linda S.
Ashburn, VA | Reviewed on Aug 15, 2024
I usually do all of my own planning for trips to save money. In Costa Rica, I wanted to see the Turtles on the Carribbean side of Costa Rica, my husband is a geologist so the volcanoes were of interest, and our daughter wanted to surf in the Pacific. We had nine days to manage this so we needed a car for a portion of our trip. I knew a boat transfer was necessary to get to Tortuguero but was a bit confused about what to expect and how to book it. When I contacted KimKim, Olman was really... Read more

I usually do all of my own planning for trips to save money. In Costa Rica, I wanted to see the Turtles on the Carribbean side of Costa Rica, my husband is a geologist so the volcanoes were of interest, and our daughter wanted to surf in the Pacific. We had nine days to manage this so we needed a car for a portion of our trip. I knew a boat transfer was necessary to get to Tortuguero but was a bit confused about what to expect and how to book it. When I contacted KimKim, Olman was really helpful. He explained that it was more expensive to book many things on our own and after comparing prices, he was right, it was more affordable to go through KimKim and absolutely less hassle! Olman asked what we wanted to do and he put it all together. The price was a bit higher than what we wanted to spend so I asked for a manual shift car and a hotel change, which brought the price into line. A driver met us at the airport and took us to our hotel in San Jose. In the morning another driver took us to the dock in Tortuguero for our 1 hour and 40 minute boat ride to the eco lodge. A jungle walk, open lagoon boat tour, and boat to town was included with our hotel plus all three meals daily. We booked a night-time turtle tour and saw a 250lb. turtle laying her eggs and then using her flippers to camouflage her nest. It was a dream come true for me to see this. After Tortuguero, we traveled by boat to the docks then to Guapiles by motor-coach for lunch and to pick our car that had all fees paid and was gassed up and ready to go. Our hotel in La Fortuna was at the top of a hill with a wall of windows for a perfect view of Arenal Volcano. We took a mud bath there and swam in mineral hot springs. Our next day took us to 7 zip lines over the tree tops and then a walk with hanging bridges to see the flora and fauna at Misitco Park. After two nights we made our way to Tamarindo where we stayed on the hillside with a cooling breeze and an infinity pool. Our daughter got in 3 days of surfing and we all took a snorkel sunset cruise. All of our accommodations were top notch and the food was great at all of them. Our drivers met us as expected. The tours were all good and safe (zip-lining!). The Costa Rican's are happy, helpful and appreciate tourists. The country is beautiful and still wild. Go to see the turtles, monkeys, sloths and colorful birds. There is so much to do. Contact Olman because he will very graciously work with you to put together an affordable trip of a lifetime. I now need to see the turtle hatchlings make their way to the sea, so I will be booking another trip soon (and I will feel very safe traveling there by myself using drivers) and I will book through KimKim and Olman again!

Hotel Reviews
Park Inn San Jose by Radisson
San José

Beds were very comfortable and restaurant food was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pachira Lodge
Tortuguero

Pachira Lodge has their own boardwalk through the jungle where you will see monkeys, sloths and poison frogs! Three meals are served here and there is good variety and it all tastes delicious. We sat at each meal with another family to fill our table and it was fun getting to know them. Eco lodges do not have air conditioning but the overhead fan cools the room down at night where you will use a blanket.

Authenticity & Character
It's an eco lodge with monkeys playing in the trees.
Location
Staff
Oliver
Cleanliness & Comfort
Everything was as expected. Beds were comfortable.
Montaña de Fuego Resort & Spa
La Fortuna

The glass walls made for a fabulous view of the volcano.

Authenticity & Character
It was one of the coolest rooms we ever stayed in with the big windows overlooking the volcano.
Location
Staff
Joseph was very friendly.
Cleanliness & Comfort
Great air conditioning and big towels for the springs.
Wyndham
Tamarindo

The room was big and the beds very comfortable. Loved the pool and swim up bar.

Authenticity & Character
Open air lobby overlooking the ocean.
Location
Located at the top of the hill there was a nice cool breeze.
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

Turtles, Turtles, Turtles. And monkeys, sloths, frogs and colorful birds. I need to go back. Soon!

Quality of Experience
Guides, Drivers and Staff
All drivers and staff were very helpful and kind.
Transport
Very efficient.
Arenal Volcano Extreme Zipline
Arenal Volcano Extreme Zipline
Arenal/La Fortuna

7 ziplines!!! Lot's of staff to help everyone. They were wonderful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Aug 16, 2024

Hello Linda,

I hope you are doing great!
Thanks a lot for such an excellent and detailed review, I am so happy to know you had a terrific time exploring the country!

I can't wait to work with you in planning the next adventure to my country, let's hope it can be soon!

Pura Vida,
Olman

We felt that some of the tours were not descr...
Colombia | Jul 22 - Aug 10, 2024

J
Jennifer L.
Canada | Reviewed on Aug 15, 2024
We felt that some of the tours were not described very well, some were too touristy for us.
Also, there were too many guides on a number of the tours.
Read more

We felt that some of the tours were not described very well, some were too touristy for us.
Also, there were too many guides on a number of the tours.

Hotel Reviews
Hotel Dann Monasterio
Popayan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Antonio Hotel Boutique Cali
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Water was often cold. Breakfasts poor
Bio Habitat Hotel
Quindío, Armenia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just be aware that there are many mosquitos as the rooms are in the forest!
Hotel Boutique Casa Passiflora
Jardín

Beautiful hotel right in the center of everything!

Authenticity & Character
Excellent breakfasts, wonderful coffee, great ambience, etc
Location
Walking distance to everything
Staff
Cleanliness & Comfort
GHL Hotel Portón Medellín

Like any chain hotel! Excellent breakfast buffet

Authenticity & Character
Like any chain hotel
Location
Close to big shopping malls
Staff
Cleanliness & Comfort
Hotel y Spa Getsemani
Villa de Leyva

Too close to the main road. Breakfast just okay

Authenticity & Character
Location
Too close to the main road
Staff
Cleanliness & Comfort
Finca Romelia

We really loved this farm stay in an authentic coffee plantation. The family was very gracious, kind and hospitable; and Don Fernando is obviously passionate about orchids, birds, bonsais, and everything else. His wife Marisa is such an elegant and lovely lady. This multi generational family have been here for over 140 years. We enjoyed spending time watching the birds in their big garden, surrounded by nature and rolling hills of coffee and cacao trees.

Authenticity & Character
Hospitality of the family, the main hacienda is surrounded by lush gardens filled with orchids, bonsais, butterflies, and birds.
Location
Set in over 140 hectares of rolling hills around Manizales. A real working coffee plantation.
Staff
Don Fernando and Dona Marisa
Cleanliness & Comfort
Hotel Boutique y Spa Terra Barichara
Barichara – Santander

Food/breafast offerings were mediocre

Authenticity & Character
Beautiful setting
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florecer Event: Orchids, Nature, and Traditions
Florecer Event: Orchids, Nature, and Traditions
Medellín

We didn't have enough time at the event. We had to rush through the exhibits and didn't have time to see the many stands in various areas.

Quality of Experience
Beautiful exhibits, lots of local booths but we didn't have enough time to go through them
Food
Don't know about the food as we didn't have time to eat. We just gave the lunches to the driver and the guide.
Guides, Drivers and Staff
Excellent driver, we absolutely did not need the guide. Guide was an obstacle to us as we would have preferred to do see everything ourselves.
Transport
Again, Martin was one of the best drivers. He could have been both driver and guide as we would have preferred that.
Natural Reserve Nirvana & Hacienda El Paraiso
Natural Reserve Nirvana & Hacienda El Paraiso
Cali
Quality of Experience
Guides, Drivers and Staff
Transport
Interactive Coffee Tour in Hacienda Combia
Interactive Coffee Tour in Hacienda Combia
Armenia
Quality of Experience
Guides, Drivers and Staff
We didn't need two guides, the one at the Hacienda was enough
Transport
Excursion to the Puracé National Park
Excursion to the Puracé National Park
Popayán

The local guide was excellent and very knowlegable

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of Silvia and the Guambiano-Misak community
Visit of Silvia and the Guambiano-Misak community
Silvia

Too touristy, we mainly just went to a few stores and visited a herbal pharmacy We didn't need two guides. I guess it is because the local one did not speak English Wished we could have visited the community's village instead of the town.

Quality of Experience
Guides, Drivers and Staff
Transport
Orchid Valley Nursery (Ginebra) + Alameda Market
Orchid Valley Nursery (Ginebra) + Alameda Market
Cali
Quality of Experience
Guides, Drivers and Staff
Transport
Jardín: Coffee Village Tradition
Jardín: Coffee Village Tradition
Jardín

Beautiful town. Excellent hotel Perfect guides

Quality of Experience
Wished we had one more day in Jardin
Food
Excellent breakfast
Guides, Drivers and Staff
Both Roberto and Alejandra were excellent guides.
Transport
Visit the Silletera Culture & The Flowers of Santa Elena
Visit the Silletera Culture & The Flowers of Santa Elena
Medellín

We didn't enjoy the visit to the particular "farm". The owner sounded like he's done this millions of times, he appeared really fake. It was a shame that we didn't see any other farms or where flowers are grown. Also, why did we need a guide when we had the owner of the farm giving us the tour?

Quality of Experience
It's too fake for us.
Guides, Drivers and Staff
Driver was excellent, guide was poor
Transport
Martin is an excellent driver and very personable. We really liked him.
Botanical Garden with Biologist
Botanical Garden with Biologist
Medellín

The Botanic Garden is disappointing for visitors who have been to other gardens. The biologist is not very good. Also, why did we need a guide when the biologist was assigned to give us the tour?

Quality of Experience
Guides, Drivers and Staff
Driver excellent, guide poor
Transport
We really liked Martin. Froi, the guide, not so much
Orchid Discovery Tour in La Ceja
Orchid Discovery Tour in La Ceja
Medellín

Amazing place. I'm very happy that I requested this visit Local guide is very experienced and is obviously passionate about everything to do with orchids and the place he works at. Bonus was that the owner came out to chat with us. We didn't need the tour guide assigned. The guide at La Ceja was much better.

Quality of Experience
Excellent guide at La Ceja
Food
Unexpected tasty lunch was served.
Guides, Drivers and Staff
Excellent driver, mediocre and unecessary guide assigned
Transport
Again, Martin was a wonderful and personable driver who can speak good English (bonus)
Visit the Guatavita Lagoon
Visit the Guatavita Lagoon
Bogotá

We didn't realize that we would spend so much time at the Lagoon. Place felt very touristy.

Quality of Experience
It wasn't for us. Plus, our guide talked too much so we just tuned him out.
Guides, Drivers and Staff
Driver was fine, guide talked too much.
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Aug 19, 2024
Dear Jennifer, Thank you for your detailed feedback regarding your trip to Colombia. I’m glad to hear that you enjoyed many aspects of your journey, including the beautiful locations and the hospitality of our country. However, I’m sorry to hear that some of the tours and experiences did not meet your expectations. We take your comments seriously and will work on improving the descriptions of the tours to better align with what you are looking for. We understand that the number of guides on... Read more

Dear Jennifer,

Thank you for your detailed feedback regarding your trip to Colombia. I’m glad to hear that you enjoyed many aspects of your journey, including the beautiful locations and the hospitality of our country. However, I’m sorry to hear that some of the tours and experiences did not meet your expectations. We take your comments seriously and will work on improving the descriptions of the tours to better align with what you are looking for. We understand that the number of guides on certain tours was excessive; this is a situation in Colombia in some regions because many local guides unfortunately do not speak English, and local guides are mandatory in many places.

Once again, thank you for sharing your thoughts with us. We’re committed to improving our services based on your valuable input and hope to have the opportunity to better meet your expectations in the future.

Feel free to let us know if we can assist you with your next orchid tour in Colombia!

Best regards,
Michael & The Chaska Tours Team

May Have Found the Agency for All our Future Trips!
Spain | Aug 7 - Aug 14, 2024

J
Jane K.
Newark, NJ | Reviewed on Aug 15, 2024
We used KimKim to plan a 8-day trip for our family's first overseas trip in Europe. From beginning to end, the team was very communicative in answering all my questions. I really enjoyed being able to do the quiz to choose what we like as well as the pace we would like for our days. Since this is our first time using a traveling agency, I really did not know what to expect. The activities all looked great but I did not know how they actually would be. Well...they were beyond our expectations.... Read more

We used KimKim to plan a 8-day trip for our family's first overseas trip in Europe. From beginning to end, the team was very communicative in answering all my questions. I really enjoyed being able to do the quiz to choose what we like as well as the pace we would like for our days. Since this is our first time using a traveling agency, I really did not know what to expect. The activities all looked great but I did not know how they actually would be. Well...they were beyond our expectations. Each activity they planned for us was great. I think they specialized in using local companies which helps to local community and people which I loved. We loved all our guides-each of them had great personalities, very knowledgable, and just overall wonderful people. The hotels were in great locations and our agent, Giorgia, was very helpful during our trip with changing the time of our car rental to communicating with the hotel about our rooms. She even gave us a surprise card and gifts to remember Barcelona. Throughout the trip, my husband and I just kept saying to ourselves how we would have never picked what Girogia picked and would have missed out on some really great gems and experiences. We fully intend to use KimKim for our next year's vacation!

Hotel Reviews
Hotel España Ramblas
Barcelona

This hotel was in a great centralized location so it was easy to get to anywhere. However, after dark, the area felt a little unsafe. We did not really stay out late at night while staying there. There was a lot of street noise at night as it is in a very populated area so sleep on our first night was hard. That was solved when we played white noise on our phones. The staff was wonderful and the breakfast was amazing! I really enjoyed a quiet breakfast by myself in the morning.

Authenticity & Character
The staircase and the balcony.
Location
The street noise was hard and after dark, it felt a little unsafe.
Staff
Cleanliness & Comfort
Alta House Begur
Begur, Girona

Begur is such a charming town and Alta House Begur just added to the town's charm. The staff was wonderful. The views were amazing, especially on the rooftop. The breakfast felt like such a retreat each morning as I sat in the garden by the pool, surrounded by the beautiful mountain views. Alta House is a beautiful place to rest and experience a retreat from the world.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Carla is the perfect guide for this - each place she picked was different in the food, atmosphere, and personality. We really enjoyed learning from her about the food, the places, and just her love for Barcelona. It was also the perfect first activity to do on our first day to give us a sense of the city.

Quality of Experience
Carla was great tour guide-knowledgeable, personable, warm.
Food
Can't say enough about how good the food and drinks were!
Guides, Drivers and Staff
Carla was amazing.
Transport
The walk from place to place was thought-out and really enjoyable.
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Caterina was wonderful. Her passion for the beauty of the city really came through and really helped us to appreciate everything that we saw. She was very accommodating to us as we had our sons with us. They were getting tired near the end. She recommended a great local place for tapas and even walked us there.

Quality of Experience
Guides, Drivers and Staff
Caterina was wonderful! Her love for the art really was infectious.
Transport
We mostly walked and took the Metro. It was all very easy.
Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona

The tour of the Boqueria Market was very brief and it was difficult to hear with all the noise. We did not really spend much time at the stands and couldn't really purchase anything. However, I think it was because we needed to make it back in time for the cooking class which was awesome. Our chef/teacher (Janella) was great-she was funny, clear with her instructions, and her excitement for the food and cooking was infectious. We loved everything we cooked.

Quality of Experience
The cooking class was amazing. The tour was very short and basic.
Guides, Drivers and Staff
The cooking class was amazing and our chef/teacher was great. The tour guide for the market was ok-hard to hear him and he was not really engaged in conversations with us as we were walking which other guides were.
Transport
Everything was an easy walk.
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

This was by far our family's favorite activity of all the ones we did during our stay in Spain. We did the 8-hour tour with Ola. The time amount was perfect for all the activities we did-kayak, snorkeling, and cliff-jumping. Ola was such a great guide from his clear, funny instructions to encouragements throughout the adventure that allowed us to feel comfortable to get out of our comfort zone, take some risks, and enjoy ourselves. He was exceptionally wonderful with our boys, who felt very comfortable and safe with him as he taught them how to cliff jump for the first time. I asked if we could do something small to celebrate my husband's birthday, which was the day of our trip with Ola. He took the time to get a special Catalan dessert so we could sing happy birthday to end our day. It was the perfect celebration. We cannot say enough great things about Mr. Ola and our time learning from him and enjoying the Mediterranean Sea. If you have the chance, definitely do this-an unforgettable fun day!

Quality of Experience
The best activity of our trip.
Guides, Drivers and Staff
Ola was an amazing guide who was great with our boys. He was very clear in his instructions and encouraging while we did things that were new to us like cliff jumping!
Transport
It was a very easy ride from Barcelona to the beach at Costa Brava. It was really cool to see Spain outside of Barcelona and Ola did a great job highlighting things along the ride for us to see like the castles.
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid | Replied on Aug 22, 2024

Hi Jane,
Thank you so much for writing such a wonderful and detailed review.😍I am so happy you and your family had a great time in Barcelona and Costa Brava and that you liked so much all your guides especially Ola for the hike-kayak excursion in Costa Brava. Doubtlessly I will deliver the message!
Knowing that you had a great experience is the best reward for us! It has been a pleasure helping you plan this adventure with your family!🥰
All the best,
Giorgia

Costa Rica July/August Travel
Costa Rica | Jul 29 - Aug 6, 2024

Juan
Juan R.
Ashburn, VA | Reviewed on Aug 15, 2024
This is the first time we have utilized "kimkim" services, and we are absolutely impressed with the level of service, professionalism and how easy they made our Costa Rica travel. We traveled to Costa Rica at the end of July, and it was our first international trip traveling with our kids. Our travel specialist helped us create an itinerary that allowed to see various parts of the country. We went canyoning, horseback riding, we hiked near a volcano, we dove into natural thermal waters, we... Read more

This is the first time we have utilized "kimkim" services, and we are absolutely impressed with the level of service, professionalism and how easy they made our Costa Rica travel. We traveled to Costa Rica at the end of July, and it was our first international trip traveling with our kids. Our travel specialist helped us create an itinerary that allowed to see various parts of the country. We went canyoning, horseback riding, we hiked near a volcano, we dove into natural thermal waters, we visited the hanging bridges, kayaked, snorkeled in a beautiful beach and so much more. It truly made our experience an unforgettable one. We will definitely be utilizing their services in the future.

Hotel Reviews
Hotel Lomas del Volcán
Fortuna

Beautiful hotel located at the base of a dormant volcano. Our room had a direct view to the volcano from the back porch. Moreover, the staff was extremely friendly and helpful, and the place has a heated pool with a jacuzzi for those that enjoy night swim. The food was good, but I recommend everyone to visit "La Fortuna" town, as they offer a vast variety of places to eat at a better price. Finally, the only thing we regret was not staying here longer!

Authenticity & Character
Location
Great view and peaceful.
Staff
Cleanliness & Comfort
Hotel Ficus
Monteverde Costa Rica

Great location! This hotel is only minutes away from the "downtown" portion of town. Dylan and Ana were extremely helpful, professional and courteous! There was a day we had additional idle time, and they recommended us a "forest night walk", and even helped us set it up. The rooms were very comfortable, and clean and the only time we needed assistance, they responded in very short time.

Authenticity & Character
Location
Close to various coffee shops, restaurants and local shops.
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José

We only stayed one night, but the rooms had ample space, were comfortable and clean. Breakfast service was good, with plenty of options and the staff was friendly as it was professional.

Authenticity & Character
Pretty average, but not bad for a short stay.
Location
Close to the airport, but about 30 minutes away from the capital's downtown.
Staff
Cleanliness & Comfort
The only aspect i would recommend, is to install extractors in the bathrooms.
Leyenda Boutique Hotel and Spa
Hojancha Guanacaste

Hotel is located about 10 minutes away from the beach. Rooms were comfortable and clean, and the hotel has a nice pool at a very convenient spot. The hospitality staff was very helpful, and extremely hard working as they seemed to do a bit of everything.

Authenticity & Character
Location
Transportation is limited, but manageable.
Staff
Cleanliness & Comfort
Activity Reviews
Canyoning in the Lost Canyon
Canyoning in the Lost Canyon
Arenal/La Fortuna

First time doing this!! Our whole family enjoyed it! The staff was extremely helpful, especially since it can be a bit of intimidating at the beginning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

What made this tour different was out guide, otherwise it would've been just a normal hike. Sergio provided us with a historical background of the park and the composition of the forest as we walked through. He had vast knowledge of the area's flora and fauna, and even provided us interesting details of Costa Rica's drive to protect their natural resources. He definitely connected with us!

Quality of Experience
Food
Food was provided at the end of the tour, and it was delicious.
Guides, Drivers and Staff
Transport
Horseback Riding in the Cloud Forest
Horseback Riding in the Cloud Forest
Monteverde

The farm has a gorgeous panoramic view. It was a peaceful tour, as our guides only helped us control our horses. Maybe I was expecting some information or any background conversation, but I wouldn't want that to take away from how great the experience was.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges
Hanging Bridges
Monteverde

Our guide Dio was great! Very knowledgeable and attentive. We were able to see wild sloths, various bird species, reptiles and mammals.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

We loved this tour!! Diego (son of the owner) was extremely attentive to our group. He took his time to answer every question we all had, as he showed us his farm. We loved the ending with freshly made coffee, chocolate and light snacks. 100% recommend this for coffee and chocolate lovers.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Chora Ocean Kayaking & Snorkeling Tour
Isla Chora Ocean Kayaking & Snorkeling Tour
Sámara

If you want to have fun while exercising, i definitely recommend you this tour. The guides take you to a tour to a nearby island full of crabs, and where you can occasionally see wild iguanas. The snorkeling experience was OK, since the water current lifted some sediments from the bottom, and we were not able to see many fishes. It still was a worthwhile fin experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama

Monteverde was wonderful. Ficus is PERFECT.
Costa Rica | Aug 7 - Aug 13, 2024

W
William Q.
Brookhaven, GA | Reviewed on Aug 15, 2024
Monteverde was wonderful. Ficus is PERFECT in almost every way. I WILL go back there as soon as I can get there.
The guides, especally Juan Carlos at El Tigre, were wonderful.
Santa Teresa was a little ragged for our tastes. It looks perfect for 20-somethings who might be looking for surfing and meeting other young people, but it was somewhat hard to get around in and just not for us. The Fuego Lodge was nice and Candelaria was a huge help when I needed it, but after Ficus in... Read more

Monteverde was wonderful. Ficus is PERFECT in almost every way. I WILL go back there as soon as I can get there.
The guides, especally Juan Carlos at El Tigre, were wonderful.

Santa Teresa was a little ragged for our tastes. It looks perfect for 20-somethings who might be looking for surfing and meeting other young people, but it was somewhat hard to get around in and just not for us. The Fuego Lodge was nice and Candelaria was a huge help when I needed it, but after Ficus in Monteverde, anything else is hard to compare.

All drivers were courteous and extremely reliable.

Hotel Reviews
Hotel Ficus
Monteverde Costa Rica

Perfection!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fuego Lodge
Cobano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

A good overnighter.

Activity Reviews
Tortuga Island Day Trip
Tortuga Island Day Trip
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 El Tigre Waterfalls Exploration
El Tigre Waterfalls Exploration
Monteverde
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Oct 03, 2024

Once you fall with Monteverde is hard to compare it with anything else.

It is the same way for me, as the peace and tranquility this place offers is unparalleled. I always say that the best coffee is the one you can drink in the morning in Monteverde.

I am glad you were able to experience it and hope that you can come back as soon as possible.

We will be waiting to help you enjoy it even more :)

Thank you to KimKim for having organized a wo...
Morocco | Aug 3 - Aug 13, 2024

O
Ola M.
Seattle, WA | Reviewed on Aug 15, 2024

Thank you to KimKim for having organized a wonderful trip for my daughter and I. We were able to organize a trip that balanced our need for personal down time and for seeing the local sights. All of the activities and bookings had been taken care of in advance so everything went very smoothly. Our local guide, Ismael, was wonderfully attentive and professional. A wonderful trip, and I would recommend KimKim for anyone needing assistance to book a trip.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Aug 15, 2024

Hello Ola Malik,
Thank you for your 5 Stars review. I'm glad to hear that you had a wonderful experience with KimKim on your Morocco trip! It's great when everything is well-organized and runs smoothly so that you can focus on enjoying your time and making memories. Having a thoughtful and professional local guide like Ismael can really enhance the travel experience. I'm thrilled to hear that you would recommend KimKim to others looking for assistance with booking trips. I look forward to helping you plan another unforgettable journey soon!!
Best,
Majid

We had a truly enriching experience in this ...
Cambodia | Aug 5 - Aug 9, 2024

Varsha
Varsha A.
India | Reviewed on Aug 15, 2024
We had a truly enriching experience in this trip. The service level was of level we have never seen before. Our guide Dy met us at the airport and was with us for every single activity all the way to seeing us off at the airport. She was very very nice, knowledgeable and easy to converse with. Our itinerary was just right, although we really wish we had (at least) one more day in Siem Reap. Every single thing was taken care of in the package, the guide with the transport of the day would... Read more

We had a truly enriching experience in this trip. The service level was of level we have never seen before. Our guide Dy met us at the airport and was with us for every single activity all the way to seeing us off at the airport. She was very very nice, knowledgeable and easy to converse with. Our itinerary was just right, although we really wish we had (at least) one more day in Siem Reap. Every single thing was taken care of in the package, the guide with the transport of the day would meet us at our hotel at exactly the scheduled time and drop us back for our free time when the scheduled part ended. The car (a Lexus SUV) was very nice and comfortable, and the tuktuk and the tuktuk driver we used on one of our days was also very nice. Dy is also an expert cyclist and guided us very gently on our cycling tour of the temples. The kayaking team was also super-nice and ensured we had an amazing day even when it was so hot. They think of everything - there's always cold water to drink, cold towels to freshen you up. Our 'dine with the locals' activity was truly special and we are so happy we could interact with a Cambodian family in their own home. Our driver 'Yaya' was also very sweet and would buy us different snacks while he waited.

The quality of rooms and the service at hotel Sokkhak Boutique was also beyond words. I have never had such warm and courteous and thoughtful service anywhere I have been.

Cambodia (Siem Reap/Angkor) as a destination itself was a whole other fabulous experience. I don't think I can write so much here. Only that everyone MUST VISIT and just do that with this travel agency.

All in all, we are simply out of words (other than a string of superlatives) to describe our experience.

Hotel Review
Sokkhak Boutique Resort
Siem Reap City

Beautiful and quiet and green property. Absolutely warm, kind, smiling, friendly and thoughtful service. I had a fantastic massage there too. Don't think further, just stay here.

Authenticity & Character
It didn't look like a cookie-cutter multinational chain. It looks actually like a large home with many bedrooms (like a 'bed and breakfast'). The decor is with local aesthetic and art. There was always a fragrance of lemongrass, I loved it. They would make a welcome art on the bed also with some local natural leaves and flowers.
Location
quiet, yet close (small tuktuk ride) to the happening spots.
Staff
extremely thoughtful, courteous and friendly.
Cleanliness & Comfort
It's clean and comfortable! What details can I add ? :)
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Aug 16, 2024
Wow! Thank you Varsha and Jiten for sharing how much you enjoyed the visit to Siem Reap. I will ensure our partners such as the kayaking company, and our guide and driver know your feedback. Also, Sokkhak Boutique that we really like and always gets excellent feedback. I'm very happy it felt more like a home than a small hotel.
It was great to meet you also just before the Dine with the Locals experience also. I'm happy you loved the time with Davy and her family.
Thanks again for the...
Read more

Wow! Thank you Varsha and Jiten for sharing how much you enjoyed the visit to Siem Reap. I will ensure our partners such as the kayaking company, and our guide and driver know your feedback. Also, Sokkhak Boutique that we really like and always gets excellent feedback. I'm very happy it felt more like a home than a small hotel.
It was great to meet you also just before the Dine with the Locals experience also. I'm happy you loved the time with Davy and her family.
Thanks again for the detailed comments. Please share with your friends and family about the trip so that they also come to visit Siem Reap and Cambodia.

Family Vacation to the South Of Ireland
Ireland | Jul 5 - Jul 13, 2024

Bobby
Bobby M.
Houston, TX | Reviewed on Aug 15, 2024
Overall the trip planning and the trip itself went very smoothly. The whole experience went smoothly and all the reservations for hotels, activities, etc all went per plan. With our requests and Clare's expertise we really have a balanced and memorable family vacation. It was a nice blend of indoor and outdoor activities and the timing/spacing worked well except for one day where it wound up being a bit tight (Killarney to Cliff Walk to Ashford Castle Dinner). We were able to make it all... Read more

Overall the trip planning and the trip itself went very smoothly. The whole experience went smoothly and all the reservations for hotels, activities, etc all went per plan. With our requests and Clare's expertise we really have a balanced and memorable family vacation. It was a nice blend of indoor and outdoor activities and the timing/spacing worked well except for one day where it wound up being a bit tight (Killarney to Cliff Walk to Ashford Castle Dinner). We were able to make it all work.
The guides for each of the activities turned out to be really great: John for the Guinness and Jameson tour, Hester and William for the Killarney Kayak, Eleanor for the Doolin Cliff walk, Conner for the Falcon walk at Ashford Castle and Kate for the Scones and bread making. We also enjoyed the Waterford Factory tour but cannot recall our guide's name for that.
Couple things I noted
- In Dublin, I liked the Jameson tour but felt the Guinness tour was bit too big/commercialized
- The tea at Waterford castle was a little off. They seemed to be some general confusion/delays going on and the sandwiches served were different than the menu which was an issue to do some food allergies. We got it straightened out and had a nice time, And the grounds were very beautiful to explore
- Killarney national park was very beautiful and the Kayak trip was a great way to see a large part of it.
- We went the clock-wise direction for the Ring Of Kerry and found we spent most of our time on the first few spots but that wound up being our favorites.
- The Doolin cliff walk was amazing and it did take the 3.5hrs. We did not account for the delay in getting the taxi back to our car which made the drive onto Ashford Castle in time for our dinner reservation very tight.
- Ashford Castle was our splurge but we really enjoyed the stay, touring the grounds, and the dinning. The falconry tour was a family favorite.
- Driving worked out well for the most part but seemed like on the west side, we encountered on our journey a lot of extremely narrow side roads (some sections where only one car could pass).

Hotel Reviews
Ashling Hotel Dublin
Dublin

We liked the location of this hotel and it served us well for the sites we wanted to see. Was a nice, clear, and a good breakfast. The staff was very helpful. It is right off the train line but we wound up walking most of the time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clayton Hotel Cork City
cork

The hotel is really nice and in a great location and our room overlooked the water. But we just ran into an issue that impacted our sleep. Could not get the AC to work, so we opened the windows. But then we had to deal with loud late night partiers along the water and the smell of cigarette/cigar drifting up and into the room. They tried to help resolve and move us but nothing was available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashford Castle
cong

This was our splurge and we really enjoyed everything about it. The rooms, the grounds, our fine dinning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Randles Hotel Killarney
Co. Kerry

This was very nice location for visiting Killarney national park and the rooms were really nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheraton Athlone Hotel
Athlone

Hotel was fine, nothing remarkable but it was just a transit stay for us on the way to Dublin and so it served that purpose well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parking was a little challenging since you are in the city center. There is a garage but it was a little confusing.
Activity Reviews
Afternoon Tea at ashford Castle
Afternoon Tea at ashford Castle
Cong Co Mayo

The teas and sandwiches were really good. The staff also helped us a lot of the tea selection as well as the preferred order to eat the different sandwiches and desserts. Of course the setting in the Castle only adds to the experience.

Quality of Experience
Guides, Drivers and Staff
Traditional Irish Homemade Baking Scones and Bread ( Kilcolgan )
Traditional Irish Homemade Baking Scones and Bread ( Kilcolgan )
Ireland

Kate is a really fun teacher. The experience is in the kitchen of her house so nice and intimate. We had a lot of fun and really like the different scones and breads. We each chose slightly different versions to make.

Quality of Experience
Guides, Drivers and Staff
Private  Hawk Walk ( 1.5 Hours)
Private Hawk Walk ( 1.5 Hours)
Ireland

Was not really sure what to expect from this, but we signed up to do the Falconry tour. Our tour guide Conner was incredible and amazing to see how he controls the falcons on the tour and help us send and receive the falcons. Plus it was really nice to see how the overall operation was run and the dedication to it.

Quality of Experience
Guides, Drivers and Staff
Private Transfer/Taxi in Town
Private Transfer/Taxi in Town
Ireland

Were on time and it went smoothly

Quality of Experience
Guides, Drivers and Staff
Transport
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin

This is a really interesting experience. It was a little hard to do on our first day due to jet lag

Quality of Experience
Guides, Drivers and Staff
Guinness & Jameson Irish Experience Tour
Guinness & Jameson Irish Experience Tour
Dublin

Really like the Jameson part of the tour. It was a small group with very interesting guides and we learned a lot. The Guinness tour is very popular in a huge building with a lot to see and a lot to do, to the point it was a little overwhelming. Though the view of Dublin from the observation level was really great, particularly while working on your pint.

Quality of Experience
Guides, Drivers and Staff
Johnny Fox's Hooley show + Dinner
Johnny Fox's Hooley show + Dinner
Dublin

We really enjoyed the dinner, the singing, and the dancing. Very intimate setting and a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
We tried to do a taxi for ease, should have stuck to the Bus
Afternoon Tea at Waterford Castle
Afternoon Tea at Waterford Castle
Waterford

Something seemed a bit off that day. There was some general issue going on and the staff were a little distracted. The sandwiches served were different than the menu which cause an issue due to food allergies. We caught it and explained to them, while they did not seem to be aware of the issue, they made some accommodations . I think it was just an off day. The grounds were very beautiful to walk around.

Quality of Experience
Guides, Drivers and Staff
Waterford Crystal Factory Tour
Waterford Crystal Factory Tour
Waterford

Really fascinating to learn how the crystal pieces were made and was interesting to see work being done up close. The gift shop is a bit tempting, and we wound up making a few purchases while there :-)

Quality of Experience
Guides, Drivers and Staff
Killarney Lakes Discovery by Kayak
Killarney Lakes Discovery by Kayak
Killarney

This was a great experience. Our guides Hester and William did a really good job of taking through interesting places on the lake while also providing a lot of history and information. Doing the short live cave runs was also fun. It was a great way to see the national park.

Quality of Experience
Guides, Drivers and Staff
Doolin Cliff Walk experience
Doolin Cliff Walk experience
Doolin

The views of the Cliffs are really amazing to see in person. Eleanor did a really nice job of pacing the walk and taking breaks to share interesting facts and stories. She also did a good job of keeping us safe and proper guidance on where to go and not to go.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Aug 16, 2024

Hi Bobby,

Thank you so much for the fantastic 5-star review! 🎉 I'm thrilled to hear that your trip created such wonderful memories for you and your family. It’s truly an honor to have played a small part in your family’s story. Your kind words mean the world to us! 😊

Claire

We love KimKim!
Vietnam | Jul 9 - Jul 25, 2024

Claire
Claire D.
Los Angeles, CA | Reviewed on Aug 15, 2024
We recently had the pleasure of experiencing an incredible trip to Vietnam with the help of KimKim, and I can't recommend them highly enough! The itinerary was perfectly crafted, thanks to Huyen, blending breathtaking scenic bike rides through lush landscapes with the most delicious local cuisine. Our guides Hein and Mr. binh (our driver) in the North and Ha in the central part were so incredible, trustworthy and informative. Each meal was a delightful exploration of Vietnamese flavors,... Read more

We recently had the pleasure of experiencing an incredible trip to Vietnam with the help of KimKim, and I can't recommend them highly enough! The itinerary was perfectly crafted, thanks to Huyen, blending breathtaking scenic bike rides through lush landscapes with the most delicious local cuisine. Our guides Hein and Mr. binh (our driver) in the North and Ha in the central part were so incredible, trustworthy and informative. Each meal was a delightful exploration of Vietnamese flavors, showcasing vibrant street food and authentic dishes that truly highlighted the region's culinary richness. The team's attention to detail, from selecting charming accommodations to ensuring seamless logistics, made the entire experience unforgettable. If you're looking to immerse yourself in the culture and beauty of Vietnam, KimKim is the way to go.

Hotel Review
Mai Chau Villas

The best and most amazing dreamy hotel.

Authenticity & Character
Location
Dreamy, peaceful and lovely
Staff
Cleanliness & Comfort
Activity Reviews
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Cuc Phuong National Park - Ninh Binh
Ninh Binh - Cuc Phuong National Park - Ninh Binh
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bai Tu Long Bay - Hanoi - Night train to Dong Hoi
Bai Tu Long Bay - Hanoi - Night train to Dong Hoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dong Hoi - Phong Nha Cave - Paradise Cave
Dong Hoi - Phong Nha Cave - Paradise Cave
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dong Hoi - Hien Luong Bridge - Quang Tri Citadel - Hue
Dong Hoi - Hien Luong Bridge - Quang Tri Citadel - Hue
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel
Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue - Tomb of Emperor Tu Duc - Tomb of Emperor Khai Dinh
Hue - Tomb of Emperor Tu Duc - Tomb of Emperor Khai Dinh
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue Street Food Tour
Hue Street Food Tour
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ba Vi Eco Tour - Mai Chau
Hanoi - Ba Vi Eco Tour - Mai Chau
Vietnam

This was a highlight of our trip. Delicious food with kind host

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Culture & Walking Tour
Hanoi Culture & Walking Tour
Hanoi
Quality of Experience
M
Food
Guides, Drivers and Staff
Transport
Mai Chau - Cycling Through Local Villages
Mai Chau - Cycling Through Local Villages
Mai Chau

The best

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay, Explore Bai Tu Long Bay
Hanoi - Halong Bay, Explore Bai Tu Long Bay
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Aug 15, 2024

Dear Claire & Charles,
Thank you very much for taking the time to write this kind review. It was a pleasure meeting you and Charles in Hanoi, and we appreciate you including us in your trip! We’re thrilled to hear that you had a wonderful experience and enjoyed your time in Vietnam!
Sending you our very best wishes from Hanoi, Vietnam, and we hope to welcome you back to our country in the near future.

Best regards,
Huyen Nghiem (Ms)

Awesome Cape Town/Kenya trip!
Kenya | Jul 28 - Aug 9, 2024

K
Kelly J.
Los Angeles, CA | Reviewed on Aug 15, 2024
I loved the customized trip and personal service, it made everything so easy! The excursions and accommodations were amazing. All the drivers and guides were very good, but especially our guides in Cape Town and Amboseli, who treated us like family. Read more

I loved the customized trip and personal service, it made everything so easy! The excursions and accommodations were amazing. All the drivers and guides were very good, but especially our guides in Cape Town and Amboseli, who treated us like family.

Hotel Reviews
Tawi Lodge
Amboseli

Loved everything about this place! The location, the accommodations, the food, and the people. It was beautiful and we enjoyed every moment!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Commodore Hotel
Cape Town

Nice accommodations in a great location. The breakfast was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Aug 15, 2024

Hi Kelly,

Thanks for sharing your thoughts on your trip, it sounds like our time spent together to plan this great adventure created a truly memorable experience. We love hearing that our suggestions for where to stay and what to do are well received and especially happy to hear that you connected with some wonderful people along the way.

We hope to welcome you back to Africa for more great times (Uganda gorillas and chimps? Cape Town penguins and whales?) and until then wish you all the best.

Asante sana (many thanks),
Joseph

Dolomiti
Italy | Jul 31 - Aug 8, 2024

Candy
Candy C.
Hong Kong SAR China | Reviewed on Aug 15, 2024

Andrea provided exceptional support in preparation as well as immediate assistance during our travels. His efforts made our trip much smoother and more comfortable. We are truly grateful for having him as our agent thus created wonderful memories in this beautiful country 💚🤍❤️

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Aug 15, 2024

Thank you so much for this wonderful review. It was a pleasure working with you.

Fantastic 13 day family trip to Brazil
Brazil | Jul 27 - Aug 8, 2024

N
Noaman S.
Clayton, MO | Reviewed on Aug 14, 2024
Our family of 4 (2 boys age 16 and 13) just returned from an amazing 13 day trip to Brazil. Bruno and his team at AAA Bahia crafted an unbelievably well thought out and perfectly executed itinerary which included eco-tourism, cultural sights, sporting events, and beach fun. Our trip started in the Amazon then Salvador and wrapped up in Rio. At every location the transportation was seamless and the bilingual guides were extremely knowledgeable, fun, and had great enthusiasm about sharing their... Read more

Our family of 4 (2 boys age 16 and 13) just returned from an amazing 13 day trip to Brazil. Bruno and his team at AAA Bahia crafted an unbelievably well thought out and perfectly executed itinerary which included eco-tourism, cultural sights, sporting events, and beach fun. Our trip started in the Amazon then Salvador and wrapped up in Rio. At every location the transportation was seamless and the bilingual guides were extremely knowledgeable, fun, and had great enthusiasm about sharing their homeland with us. Leading up to the trip Bruno and his team were so easy to work with, they always listened to what we wanted out of the trip and and provided great recommendations on sightseeing activities as well as dining and nightlife. The kimkim platform was a breeze to use and was invaluable for communication with Bruno as well as handling all payments. This is the second time we have used kimkim for an overseas trip (Colombia 2023) and both times the local travel companies they hooked us up with were perfect. If you plan to go to Brazil I highly recommend using the kimkim platform and AAA Bahia to craft the perfect vacation for you.

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Portugal | Replied on Aug 14, 2024

Hi Noaman
Thank you very much for your words and your trust in our work. We are delighted that you and your family enjoyed our country.
We hope to see you again soon.
All the best to you and your family.
Bruno

Kenya Adventure: Safari Magic, Beach Bliss, and a Dream Engagement
Kenya | Aug 3 - Aug 12, 2024

Dylan
Dylan J.
the Netherlands | Reviewed on Aug 14, 2024
Our trip to Kenya, organized by Joseph from KimKim, was nothing short of a dream come true. My partner and I, now happily engaged, wanted to witness the Great Migration and experience a hot air balloon ride over the breathtaking landscapes of the Masaai Mara. Joseph meticulously planned every detail, making this a trip we will cherish forever. During our stay in the Masaai Mara, we were fortunate to have Thomas as our private game driver. His kindness and extensive knowledge of the area... Read more

Our trip to Kenya, organized by Joseph from KimKim, was nothing short of a dream come true. My partner and I, now happily engaged, wanted to witness the Great Migration and experience a hot air balloon ride over the breathtaking landscapes of the Masaai Mara. Joseph meticulously planned every detail, making this a trip we will cherish forever.

During our stay in the Masaai Mara, we were fortunate to have Thomas as our private game driver. His kindness and extensive knowledge of the area truly enhanced our safari experience. We stayed at the Matira Bush Camp, which exceeded all our expectations. The service was exceptional, and the staff went above and beyond to make our stay special. Matira played a crucial role in organizing our engagement, arranging private cocktail drinks in the bush followed by a romantic private dinner. It was an unforgettable experience.

After the excitement of the safari, we transferred to Diani Beach for some relaxation. Our stay at the Diani Beach Resort was equally incredible, with top-notch service and a beautiful setting. We even had the opportunity to snorkel with the vibrant marine life, which was a perfect way to unwind after the adventure-packed days in the Mara.

In summary, this trip was a perfect blend of adventure, romance, and relaxation. I would highly recommend this experience to anyone looking for a memorable and personalized safari holiday in Kenya. Thank you, Joseph, and everyone who made this trip so special!

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Matira Bush Camp
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Diani Sea Lodge
Diani Beach
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maasai Mara National Reserve Game Drives
Maasai Mara National Reserve Game Drives
Masai Mara
Quality of Experience
Food
Guides, Drivers and Staff
Transport
same as previous answer
Maasai Mara Game Drives & Hot Air Balloon Ride
Maasai Mara Game Drives & Hot Air Balloon Ride
Masai Mara
Quality of Experience
Food
Breakfast was incredible.
Guides, Drivers and Staff
David the pilot was incredible!
Transport
Was a very smooth, magical ride. We felt safe the entire time.
Diani Beach Activities
Diani Beach Activities
Diani Beach
Quality of Experience
Food
Deserts can be improved. And for the buffet, a lot of flies. Need some kind of solution. (Eg: Maybe citronells scent / fly strips to catch them.. something.)
Guides, Drivers and Staff
Transport
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The car made a beeping noise constantly, it was frustrating.
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Aug 15, 2024
Hi Dylan, First of all, congratulations on your engagement! You really created an epic proposal story to remember forever and we were so happy to play a supporting role in creating the scene. We appreciate your kind words about our planning efforts as well as the positive feedback on your lodgings and activities. Our partnerships with exceptional people throughout Africa are a big source of pride for us and we will pass along your recognition of their efforts as well. And we also recognize... Read more

Hi Dylan,

First of all, congratulations on your engagement! You really created an epic proposal story to remember forever and we were so happy to play a supporting role in creating the scene.

We appreciate your kind words about our planning efforts as well as the positive feedback on your lodgings and activities. Our partnerships with exceptional people throughout Africa are a big source of pride for us and we will pass along your recognition of their efforts as well. And we also recognize some areas where things could have been better and will share that feedback as well.

We hope to welcome you back to Africa sometime to create more wonderful memories (Rwanda or Uganda gorillas and chimps? Victoria Falls, Egypt, Seychelles or Mauritius?) and until then wish you all the best as you plan your wedding day to come.

Asante sana (many thanks),
Joseph

Paris Family Vacation 2024
France | Jun 24 - Jun 30, 2024

Debra
Debra V.
Bedford, NH | Reviewed on Aug 14, 2024
We had such a Wonderful time with our family of 9 in Paris. Thank you to our travel planner Lucie who hit on every highlight we wanted to see. Lucie was so so patient with us as it was a lot & she setup more than we could have asked for in 6 days. We took in a ride down the seine river, saw Eiffel Tower which was Amazing. Went to Versailles Museum & The Louvre so impressive & the art…Gorgeous! Took the kids to Disney which they enjoyed thoroughly. We went to Normandy for the day & there... Read more

We had such a Wonderful time with our family of 9 in Paris. Thank you to our travel planner Lucie who hit on every highlight we wanted to see. Lucie was so so patient with us as it was a lot & she setup more than we could have asked for in 6 days. We took in a ride down the seine river, saw Eiffel Tower which was Amazing. Went to Versailles Museum & The Louvre so impressive & the art…Gorgeous! Took the kids to Disney which they enjoyed thoroughly. We went to Normandy for the day & there are no words how impactful it was. We had a great guide for the day who made our adventure great. On our last day we went to Montmartre…Beautiful
& went on a lovely tour with our guide as well as a food tour which we enjoyed immensely . Also took in the Arc de Triomphe. This trip was a vacation of a life time that we will never forget! Thank you to Lucie & the tour guides for making this such an Amazing trip!

Hotel Review
The Basile Hotel
Paris

The hotel was very accommodating & very nice. The night man at the desk one of the nights was abrupt with answering questions which we didn’t appreciate but overall Very good. The rooms were clean & comfortable. Breakfast was lovely with croissant, meats, cheeses, yogurts & fresh Orange juice.

Authenticity & Character
The Art decor & decorations
Location
Staff
Cleanliness & Comfort
Activity Review
Full-day excursion from Paris of D-day beaches - U.S. sector
Full-day excursion from Paris of D-day beaches - U.S. sector
Paris

Made such a difference having a tour guide & being it was a 2.5 hour ride we had a vehicle pick us up (9 people) & the ride was great & so glad we did noth

Quality of Experience
Lucie from KimKim
Guides, Drivers and Staff
They were very sociable & respectful
Transport
The driver
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Sep 02, 2024

Hello Debra,
Thank you so much for sharing your feedback about your trip to Paris. I am glad you had such a great time with your family and made such great memories. It was a pleasure for me to organise this trip for the whole family and I'd be happy to help again in the future. Do not hesitate to reach out.
Best,
Lucie

Family Trip to Azores outstanding!
the Azores | Aug 3 - Aug 11, 2024

Amy
Amy P.
Panama | Reviewed on Aug 14, 2024
Rita collaborated with me and my family every step of the way and was very flexible. She found a trip itinerary that was pleasing to multiple age levels ranging from age 83 to age 11. Our time in the Azores was fabulous. It is heaven on earth. She arranged guided tours for two days, a beach tour, a sunset boat cruise, and a walking food and wine tour. She also helped with other suggestions throughout our time there and responded quickly to any questions or concerns. I found the process to be... Read more

Rita collaborated with me and my family every step of the way and was very flexible. She found a trip itinerary that was pleasing to multiple age levels ranging from age 83 to age 11. Our time in the Azores was fabulous. It is heaven on earth. She arranged guided tours for two days, a beach tour, a sunset boat cruise, and a walking food and wine tour. She also helped with other suggestions throughout our time there and responded quickly to any questions or concerns. I found the process to be very smooth.

Activity Reviews
Sete Ciudades Jeep Adventure
Sete Ciudades Jeep Adventure
São Miguel Island

Natasha and Jose our drivers were very knowledgeable. The sights were out of this world. I think that it might have been nice to give the young people in our group the option to do the hiking portion (boca do inferno) while the older group members just do the lookout point but we were not aware that this was an option. If I were doing it again, I would have asked to have us split up possibly for that portion. Also, our description from Kim Kim that day did not say anything about going swimming at termas de Ferraria. So on the day of our tour, Natasha had us go grab our things for swimming. It wasn’t a big deal, but I felt like the Kim Kim description and the detailed itinerary from our in country guide didn’t quite match. Better communication advised for this in the future for this excursion and for all of the excursions.

Quality of Experience
Good drivers with good knowledge and great English speaking
Guides, Drivers and Staff
Transport
We could maybe have used two larger vehicles for more leg room, or perhaps three smaller?
Sunset Boat Experience
Sunset Boat Experience
São Miguel Island

Great! They provided good food and wine, and the guides even let our kids try out their fishing poles for a while. We brought our own music. If I could do it again, I may have wanted to do this on our second night since we were tired from traveling but we all loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Furnas & Lagoa do Fogo Full Day Experience
Furnas & Lagoa do Fogo Full Day Experience
São Miguel Island

Loved seeing the fumaroles in furnas. Guides were excellent again, Natasha and Jose. We were supposed to go to a thermal baths but these were closed due to a bacteria. Lagoa do fogo was breathtaking. Lunch at alabote was delicious in ribiera grande, on the coast delicious seafood.

Quality of Experience
Just dissapointed about the baths but that was not in our control.
Food
Alabote.
Guides, Drivers and Staff
Transport
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
São Miguel Island

Hungry whales, Fred was our guide and we loved him! He was fun with the kids!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Na
Volcano Cooking Experience
Volcano Cooking Experience
the Azores

The Kim Kim description of this tour was not accurate. Was described as a hands on cooking class, going to market for ingredients, chopping and cooking etc. Luckily we asked for a specific detailed itinerary from the guide as it turns out it was a demonstration and presentation instead. It was also a total repeat of our full day furnas experience. Kim Kim gave us a partial refund and did not charge us for making last minute change. Ended up have the same drivers take us to a beach and some other stops.

Quality of Experience
Better understanding of what the guides are offering
Food
Best food at Bar Caloura which was picked by us.
Guides, Drivers and Staff
Manuel was our driver, and valdamar. Neither spoke great English. Lovely people, they were passionate about their culture and wanted to show us a good time. Unfortunately, we kept saying we wanted to explore beaches and instead he took us to one beach and then drove us to see multiple beaches but never stopped at any. He also took us to the tea plantation even though we said we weren’t sure we wanted to go there. He was LOVELY, but he kind of had a plan of his own.
Transport
Cars were perfect
Adventure in Gruta do Carvão
Adventure in Gruta do Carvão
São Miguel Island

We did not end up going here this was a free day

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Aug 26, 2024

Hi Amy, thank you so much for your kind words! I'm thrilled to hear that you all enjoyed your trip to the Azores. Your feedback means a lot to us, and I will make sure to forward it to our local guides! It was a pleasure for me to work with you and your family. Hopefully, we will keep in touch for your future family adventures. All my best, Rita 🥰

The RIB boat ride and goat cheese farm tour f...
Norway | Jul 31 - Aug 12, 2024

T
Timolyn E.
Denver, CO | Reviewed on Aug 14, 2024
The RIB boat ride and goat cheese farm tour from Flåm was excellent, though our room at Fretheim hotel was very sub par and unfortunately KimKim was not able to do anything about it. We loved everything about Lofoten Islands and especially the Reine Robeur hotel. We mainly did self guided hikes and ate really really well. Best part of the trip. We also enjoyed Oslo and the Christiana Teatro hotel. I would not recommend the Hidden Gems tour…. Our guide brought along her 2 year old dog so... Read more

The RIB boat ride and goat cheese farm tour from Flåm was excellent, though our room at Fretheim hotel was very sub par and unfortunately KimKim was not able to do anything about it.

We loved everything about Lofoten Islands and especially the Reine Robeur hotel. We mainly did self guided hikes and ate really really well. Best part of the trip.

We also enjoyed Oslo and the Christiana Teatro hotel. I would not recommend the Hidden Gems tour…. Our guide brought along her 2 year old dog so the ‘tour’ was very much about keeping the dog under control the whole time.

Hotel Reviews
Hotel Christiania Teater
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Hotel Bergen
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HATTVIKA LODGE
Ballstad
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reine Rorbuer
Reine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Gems City Walk
Hidden Gems City Walk
Oslo
Quality of Experience
Guides, Drivers and Staff
Kayaking in Reine
Kayaking in Reine
Reine

Kayak tour was suppose to be 2-6 people but 10 were on our trip. We spent a ton of time just getting everyone in kayaks and on water. Our guide did not know much about the area we were touring.

Quality of Experience
Guides, Drivers and Staff
Summer Fjord Safari and Hike
Summer Fjord Safari and Hike
Flåm

Our guide, Rose, was excellent and made the whole experience amazing

Quality of Experience
Guides, Drivers and Staff
Horsebackriding on Icelandic Horses in Lofoten
Horsebackriding on Icelandic Horses in Lofoten
Norway

Horses were fun but our group was really big. They spent a lot of time asking about our experience with horses, only to walk them in a line for all but 6 minutes of the tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Aug 20, 2024

Hi Timolyn!

Thank you so much for your review and your trust in us! Lofoten Islands are definitely one of the more amazing parts of Norway! :)

I am happy to hear you enjoyed the trip and hope to welcome you again to Norway!

All the best!
Kadri

Fantastic Trip!
Italy | Jul 30 - Aug 8, 2024

P
Paul M.
North Atlanta, GA | Reviewed on Aug 13, 2024
Our trip took us from Bologna, to Florence, to Rome over 10 days. The itinerary and accommodations provided by Lorenza went off with nothing more than two minor issues noted below, which I offer only as constructive advice. And "Thank You" to Andrea for his real-time support in Rome.
In Bologna, accommodations at Hotel Aemilia were excellent--our favorite place on the trip. The only minor issue in this leg of the trip -- not enough time to enjoy Museo Enzo between arriving by train at...
Read more

Our trip took us from Bologna, to Florence, to Rome over 10 days. The itinerary and accommodations provided by Lorenza went off with nothing more than two minor issues noted below, which I offer only as constructive advice. And "Thank You" to Andrea for his real-time support in Rome.
In Bologna, accommodations at Hotel Aemilia were excellent--our favorite place on the trip. The only minor issue in this leg of the trip -- not enough time to enjoy Museo Enzo between arriving by train at Modena Centrale, and catching the shuttle bus to Museo Ferrari (40 minutes total were allowed, including time to walk to/from the Museo and train station. Too short. I missed the shuttle bus and took a taxi from Modena to Maranello so I could enjoy the Enzo museum). We also had a day trip to tour and sample parmigiano/reggiano, prosciutto, and balsamic vinegar in Emilia-Romagna. A real treat to have a private tour guide (there, and in every city we visited)-- we HIGHLY recommend this format. All of our tour guides were super-knowledgeable, fun, patient, etc.
Florence was our favorite place--SO much history. One highlight was our tour of the Chianti region (the only group tour we had, and there were only 11 of us in total, so no issue). Drinking wine and eating great food makes for quick fun together! Would go back to Florence and the Tuscany region without any hesitation. Accommodations there were excellent at Hotel Garibaldi Blu--very quaint, right near the train station but very quiet inside.
Rome was a whirlwind. Accommodations at Hotel Navona Colors were comfortable but a notch down from the other places we stayed. Private tour guide was absolutely, positively worth it! The only concern on this leg was actually in Frankfurt, our one stop on the trip home. We had 1 hr 20 min between our scheduled arrival in Frankfurt, and departure from there to Raleigh/Durham. Rome flight was 20 min late arriving, and then the German border/passport control process was SLOW and CROWDED. We narrowly escaped missing our flight from Frankfurt to Raleigh/Durham, being the last two persons on board. For a transatlantic trip, we like to avoid cutting this so close!

I would recommend KimKim, and Lorenza, without hesitation. THANK YOU for making our first trip to Italy memorable, and we are certain to return there soon. Ciao!

Hotel Reviews
Phi Hotel Emilia
Bologna

We stayed here due to business at the Department of Veterinary Sciences, which is within walking distance of the hotel. Breakfast was excellent! The two are located in Ozzano, just East of Bologna, which is a small town. When put into this context, Phi Hotel was fine. Ratings below reflect the context.

Authenticity & Character
Location
Staff
Some of the staff at the front desk were courteous--others, not so much.
Cleanliness & Comfort
No problems in this respect. Typical tiny Euro shower!
Hotel Garibaldi Blu
Florence

Great location, friendly and informative staff, quiet. Breakfast was excellent. Clean and spacious bathroom.

Authenticity & Character
Neat decor, calm, some funky figures in the public spaces (batman, captain america, etc.)
Location
Close to everything.
Staff
Cleanliness & Comfort
Hotel Navona Colors
Rome

Not as endearing as other places we stayed. Not bad at all, but not a hotel that we'd put on the top of our list. The room itself was fine but the breakfast, and caffe area, were not as good as others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food day including Balsamic Vinegar, Parma ham and Parmigiano Reggiano - from Bologna
Food day including Balsamic Vinegar, Parma ham and Parmigiano Reggiano - from Bologna
Italy
Quality of Experience
Food
Everything.
Guides, Drivers and Staff
Private, guided tours are the way to go.
Transport
Wine and food tour in Florence
Wine and food tour in Florence
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to the Museum and Ferrari Factory
Visit to the Museum and Ferrari Factory
Italy

Fabulous, especially the Enzo museum. The two museums are complementary, not duplicative. A must-see for Ferrarista, car nuts and F1 fans.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

Outstanding. Our private guide was native to Florence and was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence

Once you see for yourself the lines to get in without a Skip The Line ticket, you'll know!

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome

It would be crazy not to get a Skip the line ticket!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorenza Cannarsa