Kimkim Trip Reviews
Great trip to Japan.
Japan
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Aug 6 - Aug 12, 2024
Excellent experience with Kimkim. A pretty complicated trip, with lots of destinations, transfers, trains and planes and everything was seamless. Communication during the trip through WhatsApp was instantaneous.
Our travel specialist, Leny, was outstanding. She was able to suggest or modify activities on the fly, to suit the weather or teenage preferences. Her personalized recommendations on restaurants and shopping areas (Amerika-sura) were highlights of our trip. I will seek her out for any future trips to SE Asia.
Hi Michael, thank you for your positive feedback! I’m glad to hear you and your daughter had a wonderful time in Japan. It was a pleasure helping with your trip, and I look forward to the opportunity to design your next adventure to Japan!
Memorial Finland trip
Finland
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Jul 26 - Aug 6, 2024
Wow...
Italy
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Jul 26 - Aug 5, 2024
Thank you so much for your kind words and for taking some time to share your experience! 😍 It was my pleasure to help you and your friends planning this amazing trip to Italy, and I'm thrilled and extremely happy to see that you enjoyed it! I was sure you would enjoy the cooking class and have real fun! And what about Capri? It was a true not-to-miss spot and I can't really imagine how much you liked it 😍 Thank you for all your feedback, it is super appreciated and helps us... Read more
Margoth and her team planned a wonderful trip...
Colombia
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Aug 1 - Aug 10, 2024
Margoth and her team planned a wonderful trip for us to the coffee region, Medellin, and Cartagena. Every detail was thoughtfully planned. And, when we were traveling, they were extremely responsive to our needs and helped us make a few changes along the way. I would highly recommend a trip to beautiful Colombia. Be sure to use Margoth and Arcanto travel when you do!!
Dear Megan,
Thank you very much for taking the time to write this review. It was a pleasure meeting you and Lucas, and we appreciate you including us in your trip! We’re thrilled to hear that you had a wonderful experience and enjoyed your time in Colombia 😊!
Sending you our very best wishes from Colombia, and we hope you stay in touch!
Best regards,
Margoth and The Aracanto Team
Day in Rome
Italy
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Aug 10 - Aug 11, 2024
Hi Dan,
Thank you for your kind words. I'm so glad to hear that Rome was the perfect ending to your cruise!
Next time, I'm sure your daughter will love spending more days exploring our country. Ilaria and I would be more than happy to assist you with everything.
Looking forward to seeing you again in Italy,
ciao valeria
Spectacular first experience to Rome and Sorrento/Amalfi
Italy
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Aug 4 - Aug 11, 2024
Hi Jeff,
Thank you for taking the time to review us! We understand that challenges can arise during international travel, which is why we offer 24/7 support to ensure you don’t miss a moment of your Italian experience. We hope to see you again soon!
Arrivederci until next time!
Camille and Renata were kind, patient, detail...
Brazil
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Aug 4 - Aug 11, 2024
Camille and Renata were kind, patient, detail-oriented, and responsive. Our trip to Brazil was our 3rd trip with KimKim. We can't wait for the next one!
Hi Danielle,
I am super happy to hear from you and learn that you enjoyed your trip to Brazil. We can't wait to help you plan more awesome adventures if you ever decide to return to our country!
Best,
Camille
Truly the trip of a lifetime!
Italy
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Jul 22 - Aug 6, 2024
Trustworthy, honest, and efficient agency!
Ecuador
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Aug 1 - Aug 9, 2024
Dear Enrique,
Thank you so much for the wonderful feedback! We're thrilled to hear that you and your father had such a positive experience working with us. It was our pleasure to tailor-make your trip to meet your expectations, if not exceed them :) We’re glad the hotels, routes, and activities were just right on the spot. We’re also pleased that the daily check-ins left a very positive impression :) Your recommendations mean a lot to us, and we’d be delighted to help you with your next adventure, whether in Ecuador or elsewhere in the region. Thanks again!
Best regards,
Majo & Tamer
The flexibility of Angel and the organisation is outstanding!
Japan
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Jul 19 - Aug 9, 2024
We selected our own hotels and Angel fitted these hotels into our plan.
We managed to grab some tickets for the Sumo tournament in Nagoya by ourselves and so at the very last moment we could make arrangements to skip a day in Hakone... Read more
Trip of a Lifetime!
France
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Jul 27 - Aug 9, 2024
Charming Vietnam!
Vietnam
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Jul 26 - Aug 5, 2024
From a food perspective, after having been in two other countries prior to Vietnam that... Read more
Dear Jennifer,
Hope you have a great day.It sounds like you and your daughter had an amazing time in Vietnam. The Vespa ride and exploring the Cu Chi tunnels and Mekong river sound are also my favourite experiences. It's great that you were able to enjoy both local flavors and a bit of Western influence in the food. thank you your kindness to Mr. Leighton. Hopefully you'll have the chance to come back and explore more of Vietnam in the future.
Wish you and your family happy all the time.
Best regards from Asia,
Kelly
Amazing just doesn't come close to the experi...
Portugal
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Aug 2 - Aug 7, 2024
Helena, was pivotal in making this a reality with memories we will cherish for a lifetime. From the beginning she planned our holiday with the professionalism I've not seen with any travel group. Kim Kim can be proud to have her on your team.
Every detail, communication, and trip updates were handled promptly with a flair we admired most about her. She was almost part of the family. We only wish she could... Read more
Hi Jeffrey,
Thank you so much for your lovely review! I'm delighted to hear that everything went smoothly and that you had such a fantastic time with our guides.
It was a true pleasure planning your trip, and I’m so glad it became a memorable experience for you.
Warmest wishes for your future travels!
Helena
Our two weeks in Italy
Italy
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Jul 27 - Aug 10, 2024
Hello Erika!
Thank you so much for this kind review!
I am so happy to hear that you had a wonderful time.
I hope I will have the pleasure of working with you again in the future
Until next time, I wish you all the best and safe travels!
Eirini
The trip was great but we had some negative e...
Mexico
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Aug 1 - Aug 8, 2024
10 Days in Iceland - Golden Circle - Motorhome
Iceland
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Aug 1 - Aug 10, 2024
Hi Stephan
Thank you for the kind review.
Oh boy did the motorhome rental company test our nerves. I know it doesn't change anything for you, but rest assured we will not be doing business with them again.
I am happy they reached some kind of agreement with you in the end though, but they are not up to the level of professional standards we want to uphold.
I am glad that everything else went ok and I hope we'll see you in Iceland soon again :)
Beauty of Mongolia with some bitter from organizers
Mongolia
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Jul 21 - Aug 10, 2024
-our nice guide was rather an interpreter not a guide. With mediocre english and almost no knowledge of Mongolian history and culture. Each question asked cause an intense discussion with a driver and a short two sentenced answer. No background of every day schedule, no history, no ethnical background. This was the... Read more
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the stunning landscapes and unique experiences Mongolia has to offer. It was fascinating to see your photos and videos of the wrestling matches and with eagles and hear that you’re enjoying your trip while you were traveling with us.
However, we are genuinely sorry to learn that the guiding and planning aspects of your trip did not meet your expectations.
Your comments about the guides... Read more
Fantastic Norway Trip
Norway
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Aug 1 - Aug 6, 2024
We explored the vibrant cities of Bergen and Oslo, as well as the stunning countryside, including Flam, various fjords, and the breathtaking landscapes we saw during our train journeys. I also interacted... Read more
Querida Maria,
Thank you so much for taking the time to share your wonderful feedback and memories with us!
I'm truly delighted to hear that you had a fantastic time here and enjoyed all the activities and hotels we planned for you!
We would love to welcome you back on another journey, and I'll be right here and more than happy to assist you!—It was truly a pleasure working together with you! :)
Thanks once again for letting us plan your Norwegian adventure!
My warmest regards to all the family,
Mar
Germany Family Trip
Germany
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Aug 2 - Aug 10, 2024
Good morning Ellen,
Thank you very much for your review! It was a pleasure to organize your family trip. We hope you cameback home with a lot of souvenirs in mind.
Your feedbacks are very helpful to us in order to maintain quality services. We take all your comments about the guides and hotels and will do what is necessary internally.
Regarding the late arrival of two travelers of your party, as it was such last minute, we couldn't get any refund for them unfortunately.
I wish you a very nice Summer!
Valentine
Unbelievable service all over Italy
Italy
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Aug 4 - Aug 10, 2024
Ciao Diane,
Thank you so much for your wonderful feedback! I’m absolutely delighted to hear that you had such an amazing trip and that you appreciated all of our experienced guides and local staff.
I apologize for the small inconvenience with the car, but I’m thrilled that everything else went smoothly. I truly hope to welcome you and your lovely family again soon!
Warm regards,
Caterina