Kimkim Trip Reviews

4.8
Based on 14,523 ratings
Read 14,523 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Hamid was the absolute highlight of the trip....
Morocco | Jan 22 - Jan 26, 2023

Tiffany
Tiffany M.
Shaw, DC | Reviewed on Jan 27, 2023
Hamid was the absolute highlight of the trip. A national treasure. He is so kind and funny and knowledgeable and has a true love for his country. We only had one day booked in the dessert and he really wanted us to try Berber pizza but we weren't going to have time. He surprised us by picking up a pizza before he picked us up from the Sahara then at our lunch stop he paid the restaurant to heat it up. It was so delicious and such a special experience. If we could give him 10000/10 we... Read more

Hamid was the absolute highlight of the trip. A national treasure. He is so kind and funny and knowledgeable and has a true love for his country. We only had one day booked in the dessert and he really wanted us to try Berber pizza but we weren't going to have time. He surprised us by picking up a pizza before he picked us up from the Sahara then at our lunch stop he paid the restaurant to heat it up. It was so delicious and such a special experience. If we could give him 10000/10 we would.

Hotel Reviews
Paradis Du Sahara
Merzouga

Though we almost froze to death (lol) we had a great time here. It was beautiful and comfortable. We wanted to try sand boarding but couldn't find the boards or anyone to ask about it. But overall a great experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes

Beautiful hotel and rooms. The only complaint was the hotel was so empty we didn't really feel comfortable eating in the dining room. So we just ordered some skewers and asked they were delivered to our room. But the staff was nice and the space was gorgeous

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Echchaouen
Chefchaouen

Such a beautiful property. I wish we'd stayed longer

Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou

Another beautiful space however the floors were a bit dirty in the rooms. I could feel grit on my bare feet. Otherwise a fabulous stay. The food was delicious

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Food Tour
Marrakesh

The guide was really great and knew a lot about the Medina. It felt more regular tour and less food tour. I had mentioned I was a chef during planning and had hoped that would be reflected in the tour however it felt like we were just going to random stalls, not "the best" ones like I have done on past tours. But like I said, he was a great guide and we did try several things - maybe this is the style that is done here. I would definitely recommend the guide to friends for a walking tour but maybe not food specific.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Kamal was incredible. What a wealth of knowledge. We only had 4 hours but I could have listened to him all day. Absolutely brilliant.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Great trip, unforgettable experiences and per...
India | Dec 16 - Dec 30, 2022

Aleksandar
Aleksandar P.
Portage, IN | Reviewed on Jan 27, 2023
Great trip, unforgettable experiences and perfect organization by Jay and Bespoke Team. Spent a whole day in Delhi . The highlight were Chandni Chowk, or ‘the Moonlight Square', with the amazing rikshaw ride and visit to Qutub Minar.
Spent two days in Varanasi. Our guide Mr Singh did a fantastic job showing us all temples and finding the best seats for us during the Aarti.
Agra - our guide Brijesh Joshi did a phenomenal job introducing us to Taj Mahal and everything that Agra has to...
Read more

Great trip, unforgettable experiences and perfect organization by Jay and Bespoke Team.

Spent a whole day in Delhi . The highlight were Chandni Chowk, or ‘the Moonlight Square', with the amazing rikshaw ride and visit to Qutub Minar.
Spent two days in Varanasi. Our guide Mr Singh did a fantastic job showing us all temples and finding the best seats for us during the Aarti.
Agra - our guide Brijesh Joshi did a phenomenal job introducing us to Taj Mahal and everything that Agra has to offer. The best thing was visiting a local village, not far from Taj Mahal. What an experience!
Ranthambore National Park - this was something that I had been waiting my whole life. Seeing a tiger in the nature, just couple feets away from you is a once in a lifetime event. This is the MUST see if you are visiting Golden Triangle.
Finally Jaipur - the purple city. Fantastic guide Mr. Ajit Singh. We really enjoyed seeing sites in this city.

I have to say one thing. We had the best driver ever. Mr. Balbir Singh Rana was an absolute dream of a driver and we could not thank him enough for making this trip perfect. He was always smiling, so peaceful, pleasant and calm while navigating the insanity of Indian driving/traffic/animals and all forms of transportation found on the roads. He kept the car clean and guided up to wonderful rest stops while en route to all the sights.

Hotel Review
Taj Palace Delhi
New Delhi

Fantastic stay and great service. Food is just amazing.

Authenticity & Character
Location
Staff
Local specialist: Jay Kajaria

This is the way to book a vacation!
Costa Rica | Jan 19 - Jan 25, 2023

L
Luciano C.
San Diego, CA | Reviewed on Jan 27, 2023
Nuria was great and made sure I had an amazing trip! I did not have any time to plan my trip so I relied on Nuria to take care of it for me. This is definitely how I plan on handling future vacations! Nuria took care of EVERY DETAIL and made sure everything went to plan. Nuria checked in on us from time-to-time and let us know when one of our drivers was running late. I cannot stress how great it was to not worry about making plans and booking everything. Thank you, Nuria! Read more

Nuria was great and made sure I had an amazing trip! I did not have any time to plan my trip so I relied on Nuria to take care of it for me. This is definitely how I plan on handling future vacations! Nuria took care of EVERY DETAIL and made sure everything went to plan. Nuria checked in on us from time-to-time and let us know when one of our drivers was running late. I cannot stress how great it was to not worry about making plans and booking everything.

Thank you, Nuria!

Hotel Reviews
Hotel Hacienda Guachipelín
Liberia

Absolutely would recommend the Hacienda Guachipelín to anybody! The hacienda is on over 3,000 acres of volcanic jungle. The rivers, waterfalls, hot springs restaurants, etc are all on the hacienda property. Since they own the land, they also run the activities/tours on it. It was great to wake up and walk to the included breakfast, then walk across the street to meet our guide for the day's activity. I wouldn't rave about the rooms, but I have no complaints. If I find myself returning to the area I will definitely be staying here again!

Authenticity & Character
Location
Staff
Every single person was eager to help and extremely friendly. The bartender, Gama, was great to speak to each night!
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

This is definitely a "last resort" hotel. It wasn't terrible, but it did fall short in several ways. No AC (not awful since it's pretty cool in Monte Verde) No heater (can be a problem) Very thin walls (people talking outside might as well be in the room) Awkward layout (the bed light switches are behind the pillows of one of the beds. No power outlets near the nightstand) Restaurant is too small to accomodate the included breakfast (food was good, but several people were allowed to serve themselves only to realize they had nowhere to sit)

Authenticity & Character
Location
It's about a mile from the town center and down a large, steep hill. About 15 minutes down, much more back up.
Staff
Cleanliness & Comfort
It's noisy, no ac, no heater, had ants and spiders.
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Jan 30, 2023

Hello Luciano,

Thanks for such a lovely review and for trust me, it has been my pleasure to help you to organize this trip with your mom. I wish you both the best.

¡PURA VIDA!

2-week family trip to Ecuador
Ecuador | Dec 22 - Jan 4, 2023

D
Diana H.
Canada | Reviewed on Jan 27, 2023
When I set out to plan a 2-week family trip to Ecuador, I was a overwhelmed with the many awesome destinations, activities and adventures to chose from as well as the logistics to get from one place to the next within the limited time that we had.
I reached out to Kimkim team for help and I was fortunate enough to have Lucia & Angel as my trip advisors - they were both amazing and thanks to their wealth of knowledge and experience, we were able to plan the perfect trip that included our...
Read more

When I set out to plan a 2-week family trip to Ecuador, I was a overwhelmed with the many awesome destinations, activities and adventures to chose from as well as the logistics to get from one place to the next within the limited time that we had.
I reached out to Kimkim team for help and I was fortunate enough to have Lucia & Angel as my trip advisors - they were both amazing and thanks to their wealth of knowledge and experience, we were able to plan the perfect trip that included our top destinations and every adventure we wanted to experience while visiting this wonderful country.

We were in Ecuador from Dec 24 - Jan 4 and we had an excellent time exploring the history, culture, wildlife and all the unique aspects of its Amazonia and Galapagos that were unparalleled to anything we’ve seen or experienced before in our travels.

I must say that dealing with Lucia was exceptionally pleasant and easy so I have to send special thanks and appreciation to you Lucia! You made this wonderful trip possible and you were so patient, creative and wonderful in find options that suit our plan, time and budget to make this trip possible and super special!! Thank you for your amazing support throughout the planning process and even during and after our trip to make sure we were always well taken care of wherever we were. You are simply AMAZING!!!

Hotel Reviews
Ikala Quito Hotel
Quito

Great hotel in a very good location, amazing service and staff are very friendly. Our room was very spacious and comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

A very unique setting for a beautiful and extremely charming lodge - cabins are spacious and super comfortable and the best part is feeling like you are living in the wilderness of the jungle while in the comfort of your private space. The food was delicious and abundant, we were spoiled with fresh cold towels and refreshing natural juices after each adventure. Special shoutout to the chefs and the restaurant staff for doing an awesome job during each meal. But the biggest and best mention and thanks goes to the manager of the lodge and to our guide « Tyson « for making this whole experience so memorable and unique! Highly recommend it!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Blue Marlin
Puerto Baquerizo Moreno, Galapagos

An OK hôtel, not great - accommodation; facilities and breakfast were just average, service was basic and transactional, nothing special to mention

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Santa Cruz

Exceptional and super attentive service from Carlos made our stay at this hotel extremely wonderful and truly memorable. The location is super convenient, walking distance from the ferry port and the facilities are very comfortable. The Views overlooking the harbour especially from the common area were amazing We enjoyed our stay tremendously and we felt right at home thanks to Carlos! Highly recommend staying here when in Santa Cruz!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito - Coca - Napo Cultural Center
Quito - Coca - Napo Cultural Center
Ecuador

Amazing, unique experience add super special y our guide « Tyson »

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay-lick Viewing, Visiting a Community Project & The Observation Tower
Parrot Clay-lick Viewing, Visiting a Community Project & The Observation Tower
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Indigenous Encounter and Hike to Mama Cuna Path
Indigenous Encounter and Hike to Mama Cuna Path
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

Wonderful experience but water was too cold to enjoy snorkeling - most of us couldn’t stay in the water for more than 20 minutes. We should have been given long wet suits not short ones. Also the guide was so cold that he was rushing us while going through the kicker rock passage.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

Amazing adventure in a beautiful protected bay where sea turtles and white tip reef sharks roam freely and in high numbers. We kayaked through the Laguna and saw so many turtles and sharks up close from our kayak - it was so unique and special to be able to connect with nature and wildlife in such a way without feeling rushed and enjoy all these wonderful encounters!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Feb 01, 2023

Thank you so much for these words, Diana!
We love helping travelers visiting Ecuador!
It was great having you here with us and I'm happy to hear everything went as expected and now you will treasure some beautiful memories from this trip :)
I hope you can come back to South America soon we will be happy to help you plan another great adventure!

Warm regards,
Lucia.

Would Do It Again In A Heartbeat!
Thailand | Jan 6 - Jan 23, 2023

G
Gregory G.
Federal Way, WA | Reviewed on Jan 26, 2023
What a great trip! After three years of COVID lockdown, this was our first vacation. We spent 18 days in Thailand and Cambodia. It was an outstanding experience. We couldn't believe how smoothly things ran. Pickups were on time, the accommodations were great and the guides knowledgeable and funny. Being the independent travel sort in the past, we have planned most trips ourselves but figured after three years we would be rusty and we had never been to this part of the world before. Emilie... Read more

What a great trip! After three years of COVID lockdown, this was our first vacation. We spent 18 days in Thailand and Cambodia. It was an outstanding experience. We couldn't believe how smoothly things ran. Pickups were on time, the accommodations were great and the guides knowledgeable and funny. Being the independent travel sort in the past, we have planned most trips ourselves but figured after three years we would be rusty and we had never been to this part of the world before. Emilie Khautisen, our KimKim trip planner did an outstanding job of arranging transfers, hotels and guides. It's easy to forget how important this is. For example, in many popular areas, there was no parking available. Our driver would drop us and the guide off and pickup us up later - no hassles. In Thailand, our guide, Tui stayed with us until we got on the overnight train from Ayutthaya to Chiang Mai. It was late - 10PM and the train only stops at the station about 5 minutes. The train car numbers were in Thai. We would never have figured it out fast enough to avoid missing our ride. As it was, we had to run to the end of the train. Tui grabbed a bag and ran with us. This kind of help is invaluable. Local knowledge is priceless. We also had the flexibility to change the itinerary on the fly since it was just us, our guide and a driver most of the time.
We would highly recommend KimKim to anyone who wants a great travel adventure with minimum hassle!

Hotel Reviews
The FloatHouse River Kwai
Chang Wat Kanchanaburi

What an incredible place! We wish we had more time there. you get to the hotel by boat and are greeted with a cool drink upon arrival. The floathouses are tethered to the bank and to each other in the fast flowing river. They go up and down a bit when a boat passes by and there is just slight movement that gently rocks you to sleep. The restaurant was also excellent. What a nice place for a tropical vacation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aonang Princeville Villa Resort and Spa
Krabi

The hotel location is outstanding, right across the street from the beach and all scheduling for tourist attractions. It's very busy here, being a tourist town. The lobby, pool and restaurant are clean and inviting. The was even a complimentary afternoon Thai pancake bar available. That said, the hotel has seen better days. Our room on the third floor (no elevator) was comfortable and had a nice view of the pool but the housekeeping service left a lot to be desired. The shower was dirty, the shower drain was clogged, the toilet seat didn't fit the toilet and in the morning, if you like to take showers then, it's a challenge as the water turns off and on in spurts. The water pressure gets better in the afternoon. The most frustrating part though was getting the hotel to replace towels. We started out with two bath towels and two hand towels. We were there for four nights and each day, we had one less towel even though we went to the front desk about this several times. By the last day, we had one bath towel between us. Only on our last night did we get back to 4 towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Housekeeping
Holiday Inn Bangkok Silom, an IHG Hotel
Bangkok

Comfortable room and great breakfast buffet.

Authenticity & Character
Location
Staff
Staff stored our luggage for two days while we were in Cambodia.
Cleanliness & Comfort
Treeline Urban Resort
Siem Reap

This is truly a five-star hotel. Outstanding comfort and a great cooked to order breakfast each morning. Beautiful swimming pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai

Very clean and comfortable and the staff was extremely helpful. The location is just across the river from the night market and there is another market nearby. Lots of street food available. There are even bicycles to check out if you wish.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chanalai Romantica Resort (Adult Only)
Phuket

This place has a gorgeous, big crystal clear pool. The water was nice and cool. Important, given that Phuket can be very hot. It provides a nice respite from the bustle of the Pata Beach area which is very crowded. Our room was spacious and very comfortable. We were greeted with a welcome drink and ice cream and the staff arranged a city tour for us. This would make a great honeymoon place! This place was the best thing about Phuket for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Legend Chiang Rai Boutique River Resort & Spa
Chieng Rai

This is very large. Clean and quiet and the breakfast is great with an overview of the garden and river. There are even chairs to sit on by the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Kanchanaburi to Ayutthaya Historical City / Overnight train to Chiang Mai
Kanchanaburi to Ayutthaya Historical City / Overnight train to Chiang Mai
Thailand

There is a lot to see in Kanchanaburi and thanks to Tui, our guide, we got to see a good portion of it. Loved Erawan NP. The falls are gorgeous and the water felt great! The fish like to nibble at your toes. We visited the JEATH Museum and walked over the Bridge on the River Kwai and stood back as a train went by. We then drove to Hellfire Pass and visited the museum and the took the trail to the rock cut where the prisoners worked in horrific conditions. After that we stayed the night at the Floathouse Hotel which you get to by longtail boat. We also visited the jewelry and food markets. In the morning we got to visit a cave with a Buddhist shrine before setting out for Ayutthaya. In Ayutthaya, Tui explained the history of many of the temples and took us to a great street market. Later we shared a beer with her and our driver at a nice restaurant before heading off to the train station for our overnight train to Chiang Mai. She stay with us the whole time. Good thing she did as the train was an hour late (apparently this is common) and only stops for 5 minutes at the station. Our tickets listed the car numbers but unfortunately for us, they were written in Thai on the cars. Tui got us on the right car before the train left (it took some running with her grabbing one of our bags). We couldn't have done it without her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 30, 2023

Hello Gregory,
thank you so much for your kind words and very much appreciated for the praise.
We are happy you have enjoyed your trip, we will pass it to our guides too.
Hope to welcome you again to South East Asia soon
Emilie

FABULOUS FAMILY HOLIDAY
Vietnam | Jan 4 - Jan 19, 2023

D
Dianne M.
Australia | Reviewed on Jan 26, 2023
We recently completed a holiday in South and central Vietnam. After partially organising the holiday from Australia, I realised I needed some assistance from someone with local knowledge. I was travelling with my husband and my 3 older children. I'm not sure how I stumbled upon Kim Kim but after reading the reviews I thought I'd give them a go. I cannot express how fantastic they were. Throughout the planning stage I dealt regularly with Long. He was so helpful and provided so much advice... Read more

We recently completed a holiday in South and central Vietnam. After partially organising the holiday from Australia, I realised I needed some assistance from someone with local knowledge. I was travelling with my husband and my 3 older children. I'm not sure how I stumbled upon Kim Kim but after reading the reviews I thought I'd give them a go. I cannot express how fantastic they were. Throughout the planning stage I dealt regularly with Long. He was so helpful and provided so much advice and assistance in planning the trip. He responded promptly to all of my enquiries and replanned the holiday four times due to my changes of mind. Long made suggestions and recommendations and took into consideration everything I put to him. The trip plan Kim Kim provide is comprehensive and detailed. Little details that I may have missed were raised by Long and I cannot thank him or recommend him highly enough. When we arrived in Ho Chi Minh City we were contacted by Dat who became our Vietnamese contact person. He gave us his contact number and we conversed via whatsapp. Dat was in regular contact, confirming pickups, tours and transfer details. He was wonderful. When my daughter became unwell he gave us recommendations for assistance and kept in regular contact enquiring how she was progressing. We did a number of tours throughout our holiday and the tour guides Kim Kim use are just wonderful. They are punctual, patient and knowledgable and made our tours not only interesting but fun. Tuyen, Tuyn and our other guides are fabulous. Tuyen kept in contact with me via whatsapp and sent recommendations for restaurants and activities in our next destination which was so kind and very much appreciated. All of our drivers were great too, they drove safely and assisted us with luggage and stops. On Long's advice I really feel that we spent the right amount of time in each destination. The tours we did were a full day tour of Hue and then a 1/2 day bike ride through a village out of Hue. Both of these trips were excellent, despite the weather being awful. Tuyen our guide was fabulous and the sights we visited were really interesting. The trip to Bana Hills from Danang is one that I cannot recommend. This is definitely not Kim Kim's fault as I asked to go there. Please do not waste your time and money. If you want to go up, simply do the cable car up and back but don't waste a day there. The cable car ride was lovely, until the mist set in and we couldn't see anything. Our guide for the day Tuyn however was fabulous. We also visited the Mekong Delta and stayed on the Mekong Eyes houseboat. Whilst the experience was good, there is not a lot to see at the Mekong Delta, so I wouldn't go back. We also did a cooking class at Ms Vi's cooking school in Hoi An, what fun. This is a definite tour to do and the quantity and quality of the food is unbelievable. Our 1/2 day bike ride through the countryside and to the fishing village out of Hoi Ann was also lots of fun, although the fishing village is certainly not what we expected. Our guide on this trip (I'm so sorry, I've forgotten her name) was just lovely and made the trip really enjoyable.
So, would I recommend Kim Kim? 100% most definitely. Would I use them again? 100% most definitely. Thank you to Long, Dat, Tuyen and all of our guides and drivers. You helped to make our holiday unforgettable.

Hotel Review
Mekong Eyes Cruise

Whilst the trip was fun and the houseboat was interesting I was a little disappointed with the trip content. I thought we would see the floating markets that the Mekong Delta is famous for and found the village tour not very interesting. The staff on the boat were wonderful and spending time with other travellers was fun it is a long drive down and back for what you get.

Authenticity & Character
The houseboat is amazing.
Location
The tours lacked.
Staff
Very nice, very accomodating
Cleanliness & Comfort
Comfy beds, nice deck, authentic eating areas
Activity Reviews
Half Day Biking Around Hue Countryside
Half Day Biking Around Hue Countryside
Hue

Loved the bike ride despite the bad weather. Really enjoyed visiting the artist in his home and watching him paint and the incense making was fun. Was great to be out in an authentic village riding bikes.

Quality of Experience
Everything
Guides, Drivers and Staff
Fabulous
Transport
Bikes were good van transport clean and comfortable
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

This is a really interesting tour and is full of history and landmarks

Quality of Experience
Food
Guides, Drivers and Staff
Tuyen is fabulous
Transport
Clean and comfortable
Day trip to Bana Hills
Day trip to Bana Hills
Vietnam

Bana Hills is awful. It is a pretend Disneyland without the atmosphere or rides. Some parts like the gardens and the cable car ride are great. It so out of keeping with Vietnam. It may be better in peak season (although I doubt it), but in Winter most things are closed. The food is AWFUL. It was a punish being there.

Quality of Experience
It is just awful
Food
The WORST food we ate in Vietnam
Guides, Drivers and Staff
Loved our guide, Tuyn
Transport
Leisure Time In Da Nang
Leisure Time In Da Nang
Da Nang

Danang is just lovely. There's lots to see and it is clean. the beaches and beach bars are great, the night markets are fun and Marble Mountains are a must. they a fabulous.

Quality of Experience
Ms. Vy’s Cooking class - Taste Vietnam street food tour, cooking class and lunch (N)
Ms. Vy’s Cooking class - Taste Vietnam street food tour, cooking class and lunch (N)
Hoi An

This was one of favourite things we did on our holiday. It was so interesting and fun. Our guide was fabulous. there is SO much food to eat and it is all delicious. We ended up taking our left over food with us and eating it over the next couple of days.

Quality of Experience
It was all great.
Food
Everything!!!!
Guides, Drivers and Staff
Lovely, lovely guide
Transport
Cam Thanh Fishing Village Tour & Basket Boat Ride
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An

What a fun 1/2 day. Loved the bike ride through the countryside. The fishing village is 'interesting', we did have fun, whilst it's not that authentic it was still interesting a funny to see the men competing in a battle of the huge speakers on the water singing Gangnam Style. Otherwise the ride in the coconut boats was interesting and fishing for crabs fun. It is pretty there. Lunch was excellent but again way too much food.

Quality of Experience
It was a fun day. Favourite part was bike riding there and back
Food
Everything
Guides, Drivers and Staff
Our guide (i'm sorry I've forgotten her name) was lovely.
Transport
Bikes were comfy and easy to ride
Cantho - Cai Be  (Mekong Eyes) (N)
Cantho - Cai Be (Mekong Eyes) (N)
Can Tho

Can Tho was quite interesting from the river and on shore. The sweet and popcorn making place was good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Can Tho on cruise (Mekong Eyes) (N)
Visit Can Tho on cruise (Mekong Eyes) (N)
Can Tho

The houseboat is great and the staff are lovely, but the trip lacked content. I think it's a long way to go for not a lot to do and see. We didn't see any floating markets which was why we wanted to go, however the people on our cruise who did do the 2 night version said there were very few sellers at the markets, which is not what you imagine when you see the images.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 30, 2023

Dear Dianne,
Thank you so much for your kind review! I am delighted to hear that you and your family have enjoyed your trip to Vietnam. Your feedback will give us more detail to improve our service in the future. I hope to see you again on your next holiday in South-East Asia!
Wish you all the best and hope to welcome you again in the future!
Long

We had an amazing 16 days in Portugal ,, my f...
Portugal | Jan 10 - Jan 25, 2023

William
William P.
Slidell, LA | Reviewed on Jan 26, 2023
We had an amazing 16 days in Portugal ,, my family was celebrating my son’s graduation from Columbia University Masters in C/S. He wanted to go to Portugal and we are so glad he did. KimKim planned the whole trip , fabulous , 5 Star,, never could have done this amazing trip without ya’ll . Created fabulous lifetime memories with my wife and son ,, We are already planning a trip to Spain next year with ya’ll ,, once we pay for this one ,, 5 star all the way ,, Thanks , Kim Kim Read more

We had an amazing 16 days in Portugal ,, my family was celebrating my son’s graduation from Columbia University Masters in C/S. He wanted to go to Portugal and we are so glad he did. KimKim planned the whole trip , fabulous , 5 Star,, never could have done this amazing trip without ya’ll . Created fabulous lifetime memories with my wife and son ,, We are already planning a trip to Spain next year with ya’ll ,, once we pay for this one ,, 5 star all the way ,, Thanks , Kim Kim

Hotel Review
H10 Duque de Loule
Lisboa

Fabulous location and service ,, the outside bar was great , after a day of walking the hills of Lisboa

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 26, 2023

Hey William!
What an amazing experience was to have you traveling with us!
Glad you enjoyed every single day of your time in Portugal! Hopefuly, you will be able to return later on and create new memories :)
All the best,
João & Across Portugal Team

Such an amazing adventure our plannned had fo...
Costa Rica | Jan 8 - Jan 17, 2023

Dylan
Dylan C.
Lehi, UT | Reviewed on Jan 26, 2023
Such an amazing adventure our plannned had for us. Amazing people , food , experiences. Definitely would recommend the same trip to all ages. Read more

Such an amazing adventure our plannned had for us. Amazing people , food , experiences. Definitely would recommend the same trip to all ages.

Hotel Review
Mawamba Lodge
Tortuguero

Amazing location and food. The locals are so happy and humble and the guides and workers for the resort work so hard and give amazing Customer service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Jan 27, 2023

Hello Dylan,

I'm so happy you had a great time here. It was my pleasure to assist you during this planning. I hope you could visit Costa Rica in the future and could explore different destinations.

¡Pura Vida!
Nuria

Exceeded our high expectations, the best
Argentina | Jan 9 - Jan 21, 2023

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Jeff O.
West Des Moines, IA | Reviewed on Jan 25, 2023
From our pickup at the airport, to our delivery to return, our trip was smooth and wonderful. Gabriel, our driver in Buenos Aires, was helpful far beyond our transit needs. He shared his love of the city and its history, pointing out several possibilities for our dining options and some of the areas of the city we would visit the next day with our guide, Marta. The Hotel Carles was comfortable with thermostat controlled A/C for our comfort. The staff ensured that our visit was trouble free,... Read more

From our pickup at the airport, to our delivery to return, our trip was smooth and wonderful. Gabriel, our driver in Buenos Aires, was helpful far beyond our transit needs. He shared his love of the city and its history, pointing out several possibilities for our dining options and some of the areas of the city we would visit the next day with our guide, Marta. The Hotel Carles was comfortable with thermostat controlled A/C for our comfort. The staff ensured that our visit was trouble free, with a breakfast each day offered in their dining room. Wonderful bars and restaurants in walking distance.
our travel to El Calafate was trouble-free, picked up by our promised driver and delivery to the Hotel Rochester, again a comfortable room, off of the traffic area of the city, peaceful and welcoming, with an easy view of Lago Argentino. We enjoyed touring the national Park and the Glacier. I'd be remiss to not mention Cecilia at the front desk, who answered our questions, assisted with a power adapter, and was so gracious helping other guests who were missing connection with their tours and guides-not a problem that we experienced. The restaurant/bar was pleasant and comfortable as well, allowing a friendly atmosphere to chat with other travelers in the evening. Horseback riding trip was fun with the time we were able to learn more about the history of the Patagonian ranches and indulge in a delicious lunch. The flyfishing trip was interesting as the fast moving cold river made sight fishing impossible, but both trout and salmon were found! Then we were off to San Carlos de Bariloche, and the Hotel Edelweiss. Comfortable, clean, and staffed by helpful, friendly people that worked to make the stay as pleasant as possible, from the breakfast in the morning to the restaurant and bar in the evening, many other restaurants within walking distance . Kayaking on the Lago Nahuel Huapi was breathtaking, as this huge deep lake is crystal clear and the views of the mountains are wonderful. Our guide Yanina Capararo was gracious to take and share pictures of us allowing us to simply enjoy the trip, providing us with a nice snack and tea on the island and great conversation. Of course, our transportation was on time, and the cool evenings made sleep easy. Fly-fishing with Diego Martin was wonderful with a float trip, casting guidance, and an absolutely delicious lunch with salad, sandwiches, drinks, great conversation and beautiful views of the Andes as well. Followed by a day of river rafting through class 1-4 waters with a great breakfast first and a great meal after. The wetsuits and helmets provided, training and then a wet wonderful ride to the border of Chile! Back to Buenos Aires and the warm friendly piloting of our driver Gabriel. Enjoying the sights and the activities of the city with an evening of Tango, and then off to home. The trip was trouble free, and any questions or fears were solve quickly. Cannot recommend Jason enough. This trip hit all of the buttons we wanted, and was the best experience in travel I have had!

Hotel Reviews
Carles Hotel
Buenos Aires

nice vistas from the tenth floor of the nearby apartments and streets leading to some great places like Floreria Atlantica and Basa. Comfortable, with roomy shower and thermostat control of the temperature of the room. Would remind USA folks to bring an electrical adapter and an extension cord to charge two phones and a sleep machine or laptop/camera simultaneously. Just walking distance to park, Patagonia store, and right two doors down is a great little bakery for sandwiches or sweets. Helpful staff, breakfast provided.

Authenticity & Character
location to restaurants and bars
Location
Staff
friendly, helpful
Cleanliness & Comfort
Never had a complaint on anything in the room or hotel
Rochester Calafate
El Calafate

Away from the center of town, but quiet, relaxed, and feels private. nice sitting areas inside and out, friendly bar and restaraurant to visit with others at the end of your day.

Authenticity & Character
Better shuttle; if guests were allowed to call or text to arrange pickup, dropoff to sites in town.
Location
Quiet, when you were done with your tourism for the day, this felt like a private retreat
Staff
Cecilia at the desk, really worked to make the stay comfortable, helped other guests with missed connections on trips/tours.
Cleanliness & Comfort
No problems whatsoever. But there is no thermostat control for room, and no A/C on hot days
NH Bariloche Edelweiss
San Carlos de Bariloche

Start with helpful attentive desk staff, attention to detail, willingness to help: i.e. My passport had fallen out of a jacket on a tour bus, staff tracked bus owner, had my passport back within 2 hours! Nice, roomy bar with dining tables as well as just relaxing areas. Attentive staff in restaurant, good breakfast selection and large seating area. Thermostat control in room for heat A/C. Very quick elevators- no long waits.

Authenticity & Character
Convenience to other restaurants and stores, small view of town and the lake
Location
Comfort of rooms, shower, bidet, opening windows to hear the city and feel it cool at night
Staff
Service was wonderful, attentive, friendly and willing to have a conversation. Saved me a great load of problems when my passport was gone.
Cleanliness & Comfort
The hotel was splendid in its cleanliness, and the comfort of the room-never heard guests in the hall or other rooms.
Activity Reviews
Private Buenos Aires Sightseeing Tour
Private Buenos Aires Sightseeing Tour
Buenos Aires

We enjoyed the tour, the Recoleta and its solar flower was impressive, The different ages and styles of architecture, the antique opulence and the urban liveliness was impressive.

Quality of Experience
Friendly, conversational attitude of Marta, explanations and background offered
Guides, Drivers and Staff
Gabriel's driving-manual transmission in traffic never an errant shift, smoother than an automatic.
Transport
Easy visibility and the driver made it convenient for us and the guide when we came back from any site to the car
Perito Moreno Glacier - Los Glaciares National Park
Perito Moreno Glacier - Los Glaciares National Park
El Calafate

Picked up as scheduled, on time. Friendly and understandable information from the tour guide on what we were seeing, time to return to bus from the park and the viewing of the glacier. timely transport for our scheduled boat tour

Quality of Experience
Guides, Drivers and Staff
All of our drivers and guides were engaging and friendly
Transport
Clean cars and buses, well running vehicles in good shape
Safari Boat - Sailing Rico Branch
Safari Boat - Sailing Rico Branch
El Calafate

Beautiful views , crowded top deck and cooler on the front and sides of the boat. Boat was clean and interior seats were comfortable

Quality of Experience
After safety breifing, they let us enjoy yhe experience on our own instead of feeling like you were studying for a test
Guides, Drivers and Staff
Transport
Clean, timely, and comfortable
Patagonian Ranch Day at Nibepo Aike & Cristales Horseback Riding
Patagonian Ranch Day at Nibepo Aike & Cristales Horseback Riding
El Calafate

Great time to walk down to the shore of the lake, see the cattle being moved, and learn about the history of the ranch. Wonderful coffee/tea and snacks on arrival, big lunch before we went on our long ride. If you are used to a western saddle, make certain your stirrups are long enough to keep your legs relaxed during the ride-their saddles are more of a modified English saddle-no pommel, and you are placed more forward than you may be used to.

Quality of Experience
Food
Wonderful Chimichurri for the steak!
Guides, Drivers and Staff
Transport
Fly Fishing Half Day Tour in El Calafate
Fly Fishing Half Day Tour in El Calafate
El Calafate

The river is very cloudy with glacial sediment and cold, so you are fishing wets and trying to find the seams in current. Rods provided required an adjustment in my casting stroke, but not bad.

Quality of Experience
Food
didn't get our lunch
Guides, Drivers and Staff
Transport
Private Kayak & Hike Nahuel Huapi Lakes
Private Kayak & Hike Nahuel Huapi Lakes
Bariloche

Our guides put us into our kayak with our lifevests, water skirts- very nicley equipped. The water clarity was spectacular, our tandem kayak was comfortable and easily controlled. The lake is pretty calm in the morning. We opted against the island hike, but had a great break with conversation, snacks and hot tea/coffee. Our guide took pictures for us and emailed them to us to share.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Limay River Fly Fishing
Private Limay River Fly Fishing
Bariloche

On time, friendly pickup from our guide, informative conversation about the area on the drive to the river. Very comfortable drift, in comfortable seats. Diego was helpful in pointing out good places to cast and also casting instruction for the presentations. Nice rainbows, missed a huge brown. Stopped on shore for a nice lunch; salad, sandwiches, cerveza or wine, coffee/tea, wonderful conversation about the area, fishing and life. A great time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting Rio Manso a La Frontera
Whitewater Rafting Rio Manso a La Frontera
Bariloche

Guide picked us up on time, transported to a nice breakfast and then wet-suited , life-vested, helmeted and taken to the river. Paddling instructions and response practice in a small pool in the river, then we went through the first rapids and continued through trickier ones with opportunities to drop in and enjoy the cool water twice before continuing through more rapids. When we reached the takeout point, our float was shorter than planned as the next rapids were too dangerous. Long climb up a steep trail to drop off wetsuits and gear, dry and get dressed, then taken back to the starting point for a lunch and refreshments, before heading back to our hotel

Quality of Experience
The trip was what you want on a whitewater trip, and the guide took good care of us.
Food
Only hamburger I had in Argentina and it was very good.
Guides, Drivers and Staff
Friendly, helpful, and competent.
Transport
Clean comfortable bus ride
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Jan 26, 2023

Hi Jeff,
Thanks so much for your trip review. I am so glad you got to experience a real taste of Argentina in your time with us and discovered the great outdoors of this fascinating land. We hope to welcome you back in the future to Latin America!! I always enjoyed our conversations. Slainte! O Donnell Abu!

Our guides were very knowledgeable and person...
Scotland | Jan 13 - Jan 23, 2023

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Debra L.
South Salt Lake, UT | Reviewed on Jan 25, 2023
Our guides were very knowledgeable and personable. Hotels were nice. Both countries were beautiful with amazing architecture! Read more

Our guides were very knowledgeable and personable. Hotels were nice. Both countries were beautiful with amazing architecture!

Hotel Review
Tigerlily
Edinburgh

It was a very happening place. Service was good! Convenient to all of Edinburg, including shopping!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Jan 26, 2023

Hi Debra

We are really happy to see your review. Thanks for the excellent feedback on this, the Tigerlily Hotel in Edinburgh, and also on the overall trip to Scotland & Ireland ( in WINTER!).

We love the Tigerlily as well! A sexy boutique hotel heart of the New Town, surrounded by shops, smart bars and restaurants and the National Gallery is not far away. What more do you need?

I am glad you enjoyed the guides in Mary Kings Close, the Old Town, but also Culloden, Dublin and foodie experience in Cork!

Welcome home, thank you for choosing to travel with us Debra & Co..

A Memorable Two Weeks in Guatemala and Belize
Guatemala | Dec 31 - Jan 15, 2023

Simone
Simone B.
Brooklyn, NY | Reviewed on Jan 25, 2023
I can't say enough positive things about our trip to Guatemala and Belize. Eduardo did a fantastic job organizing everything. We loved the itinerary he prepared which was a perfect mix of activity and relaxation. He came to meet us in person when we first arrived and was constantly in touch throughout our trip to ensure everything was running smoothly. Our local guides and drivers were wonderful. Esmeralda and Jonathan took amazing care of us in Guatemala. Two beautiful countries with so much... Read more

I can't say enough positive things about our trip to Guatemala and Belize. Eduardo did a fantastic job organizing everything. We loved the itinerary he prepared which was a perfect mix of activity and relaxation. He came to meet us in person when we first arrived and was constantly in touch throughout our trip to ensure everything was running smoothly. Our local guides and drivers were wonderful. Esmeralda and Jonathan took amazing care of us in Guatemala. Two beautiful countries with so much to see and do and highly recommend Eduardo to anyone looking at planning a trip there. Lake Atitlan, Antigua, and Tikal were highlights of Guatemala. We also went to Semuc Champey which took some expert planning by Eduardo to make happen but we're so glad did. Travelling to the highlands of Guatemala we got to see a different side of the country and it is a spectacular place. The ATM caves in Belize was an experience I'll never forget and Caye Caulker was the perfect place for us to wind down after such an adventure!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Jan 26, 2023

Thank you very much Simone and Olivier for your comment! We are glad that you enjoyed our "Journey and adventure trips in Guatemala" program, it is one of the favorites of our clients! And today you have contributed to better position this service, which is undoubtedly one of the best things you can do in our beautiful country.

I invite you to text me on your next visit to Guatemala to show you other beautiful places in our land of beautiful people.

Thank you for being a high-level Client and providing value to our service!

Sincerely,
Eduardo

Lucy and her communication and suggestions made this trip really enjoyable
South Africa | Dec 31 - Jan 14, 2023

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Saturday L.
Trinidad & Tobago | Reviewed on Jan 25, 2023
If I could give Lucy 10 stars for how well she communicated from start to finish and even after the trip was over I would and that communication really made all the difference. If your expecting perfect stay at home, minor hiccups is all part of the experience and Lucy, Kimkim and the team stayed committed. Some of there venders were excellent, Capey Tours and there guide Henrik was the best for a small group like ours, always on time gave great advice to be early for most tours to avoid the... Read more

If I could give Lucy 10 stars for how well she communicated from start to finish and even after the trip was over I would and that communication really made all the difference. If your expecting perfect stay at home, minor hiccups is all part of the experience and Lucy, Kimkim and the team stayed committed. Some of there venders were excellent, Capey Tours and there guide Henrik was the best for a small group like ours, always on time gave great advice to be early for most tours to avoid the long lines during peak season and really added the family like personal touch. Vomba tour made an avoidable error on the Kruger national park side of the trip but was quick to recover and make up they did with an excellent Panoramic drive with a guide that was super warm and was at our side every step of that journey. Lebo's Soweto backpackers gave our group a really good tour of the Soweto township and the tour guide Lollypop was extremally knowledgeable not just about Soweto but about the history of South Africa and even current world events and kept everyone entuned and engaged as we drove around Johannesburg. Some of the other Johannesburg vender needs to be reviewed and brought up to level of Capey Tours

Hotel Reviews
Lavender Farm Guest House
Franschhoek

This place is simply amazing, the rooms are large and excellent, if your looking for peace and quite after a day spent doing wine tasting and a nice dinner in Franschhoek this is the place. the host is super cool and friendly would definitely stay here again and would highly recommend

Authenticity & Character
This place just says peace
Location
Less than 10mins from main attractions
Staff
Cleanliness & Comfort
Clean large room space, home away from home
Mjejane River Lodge
Hectorspruit
Authenticity & Character
Very nice spot being on the bank of the river, like the fact that there is no TV in the rooms
Location
South entrance to the park was blocked off, so we were limited to the lodge
Staff
Super Staff
Cleanliness & Comfort
Rooms were pretty comfy and had everything in it
Radisson Red Rosebank
Johannesburg

Location Location Location, This hotel is very well located, 5mins walk from the Rosebank Mall 8-10mins drive from Mandela Square

Authenticity & Character
Location
Felt safe
Staff
Cleanliness & Comfort
Very clean and modern, rooms on the smaller side of the scale but functional, the bathroom is to die for
Cresta Grande Cape Town
Cape Town

My reason for a three star rating has to do more with the time of my visit as there was some sort of political meeting and high level of security around making the hotel extremally busy, but the staff is very warm and welcoming

Authenticity & Character
Location
nice location, easy walk to restaurants and activities
Staff
Cleanliness & Comfort
Activity Reviews
Cape Town City Tour & Table Mountain
Cape Town City Tour & Table Mountain
Cape Town
Quality of Experience
Guides, Drivers and Staff
Transport
Robben Island Tour
Robben Island Tour
Cape Town

This place is so rich with history

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Restaurant Suggestions
Dinner Restaurant Suggestions
Cape Town
Quality of Experience
Food and Drinks are really affordable
Guides, Drivers and Staff
Transport
Cape Peninsula Tour
Cape Peninsula Tour
Cape Town

Welcome to the United States of South Africa The views and coastal drive is so beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Experience South African Cuisine and Culture
Experience South African Cuisine and Culture
Cape Town

This can be optional was nice and the host was super, I think I was just expecting more

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Winelands Half Day Tour (45 minute drive from Cape Town)
Cape Winelands Half Day Tour (45 minute drive from Cape Town)
South Africa

This is a must do

Quality of Experience
Guides, Drivers and Staff
Transport
Big 5 Sunset Game Drive
Big 5 Sunset Game Drive
Hoedspruit

Was able to see 4 of the notable big 5 only missed the Leppard. was also expecting to actually drive in Kruger but the south entrance over the bridge was blocked

Quality of Experience
Very good experience to be honest, but was expecting more
Guides, Drivers and Staff
Transport
Mjejane River Lodge Activities
Mjejane River Lodge Activities
Kruger National Park

The food in Mjejane River Lodge was some of the best our group had throughout South Africa

Quality of Experience
Good food
Guides, Drivers and Staff
Staff is the best
Transport
Soweto Guided Tour & Storytelling Dinner
Soweto Guided Tour & Storytelling Dinner
South Africa

Lollypop is the man, He made this part of the trip really worth it, very knowledgeable guide, Soweto has a very dark history, really different side of SA. The Apartheid Museum is a must visit to really understand the history of the struggles. Lunch at Lebo's was more of the taste of SA cuisine

Quality of Experience
Food
Guides, Drivers and Staff
Guide and Driver was really great and accommodating
Transport
The vehicle needs to be updated or replaced, only bad thing about this experience
Depart Africa
Depart Africa
South Africa

The original pick up time was 5:15pm, to avoid the rush we ask that the pick up be changed to 4pm this was clearly communicated by our Kimkim team and the information shared with out group from the day before our departure, the arrived 40 mins late so everyone was just standing around in the hotel lobby

Quality of Experience
40mins Late for our pick up
Guides, Drivers and Staff
Transport
Vehicle and Transport was good just late
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jan 25, 2023

Thank you so much to the Saturday Lime Group for this extensive feedback. We appreciate all the constructive feedback which we have already taken onboard and made amendments accordingly to ensure future guests only have the best services and experience. I am pleased to hear that overall you had an incredible trip and that is what I always strive to achieve for my guests.
Thank you for taking the time to do this write up.
Lucy

Most of our trip was great except for a coupl...
New Zealand | Dec 21 - Jan 19, 2023

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Gerald S.
Weiser, ID | Reviewed on Jan 25, 2023
Most of our trip was great except for a couple of stops. Our glacier hotel was a 45 minute walk from town. We had to call a shuttle every time we went to eat or wanted to do anything. Our last stop had issues with every excursion canceling or changing. The hotel did not have air conditioning, so we had to open windows up to Main Street traffic noise. Read more

Most of our trip was great except for a couple of stops. Our glacier hotel was a 45 minute walk from town. We had to call a shuttle every time we went to eat or wanted to do anything. Our last stop had issues with every excursion canceling or changing. The hotel did not have air conditioning, so we had to open windows up to Main Street traffic noise.

Hotel Review
Blue Peaks Lodge
Queenstown

Hotel next to Main Street traffic and no air conditioning.

Local specialist: Connie Campos

Yucatan Roadtrip and City Tour
Mexico | Jan 14 - Jan 22, 2023

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Abdel S.
Tampa, FL | Reviewed on Jan 25, 2023
This trip was a memorable trip to Mexico starting with a quick tour of Mexico City and then visiting Tiotihuacan the following day. I then flew to Chetumal to visit the Calakmul ruins. My guide through the rest of the trip was Manuel. He was very knowledgeable of every site we visited which provided a better understanding of the history of the area. It was also reassuring to have someone with you at all times who knew how to get around and fond whatever you may need along the way. I would... Read more

This trip was a memorable trip to Mexico starting with a quick tour of Mexico City and then visiting Tiotihuacan the following day. I then flew to Chetumal to visit the Calakmul ruins. My guide through the rest of the trip was Manuel. He was very knowledgeable of every site we visited which provided a better understanding of the history of the area. It was also reassuring to have someone with you at all times who knew how to get around and fond whatever you may need along the way. I would recommend a guide like Manuel to anyone who would want to tour the Yucatan peninsula. The rest of the team including Leslie and Ximena were helpful in organizing the entire trip from beginning to end to make the entire experience seamless and easy. I definitely recommend this team to help organize a tour through Mexico and am already looking forward to my next visit.

Hotel Review
Casa Kaan
Campeche

This ws definitely the most memorable of all the hotels i stayed in during my trip to Mexico. Its more like a campground than hotel and is close to Calakmul, which provides convenience in a remote area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Leslie Pérez

Insist on having Hakim for your trip to Morocco
Morocco | Jan 8 - Jan 19, 2023

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Samuel I.
Nicetown-Tioga, PA | Reviewed on Jan 25, 2023

Hakim is a gem! Throughout our trip with more than two dozen people, Hakim was attentive, helpful, courteous, informative, warm, generous, knowledgeable, and fun. I have been on many trips and tours and have seen all levels of service. Hakim is the best you can hope to find. Don't visit Morocco without him!

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 31, 2023

Dear Sandy,
Thank you so much for your outstanding review, your kind words, and most of all, your valuable recommendation!
It has been truly a great pleasure to meet you and enjoy the 12-day trip all together, sharing great memories that will 100% last forever in our minds.
I will be more than glad to meet you again in the near future to live another beautiful experience!
Wishing you and your wife all the success.
Best,
Hakim

A Perfect Atacama Desert Trip
Chile | Jan 11 - Jan 18, 2023

Eric
Eric H.
Tualatin, OR | Reviewed on Jan 25, 2023
The core of our trip was seeing the Atacama Desert and visiting its important sites. Lorena was excellent in tailoring our plans to suit our interests and time-frame. Transit arrangement to and from Santiago were flawless and out hotel in san Pedro de Atacama was perfect as a quiet, high quality location to venture from. Accommodations at the Don Tomas were comfortable and the food was fresh tasting with touches of originality. There are dozens of tour operators in San Pedro, but I felt that... Read more

The core of our trip was seeing the Atacama Desert and visiting its important sites. Lorena was excellent in tailoring our plans to suit our interests and time-frame. Transit arrangement to and from Santiago were flawless and out hotel in san Pedro de Atacama was perfect as a quiet, high quality location to venture from. Accommodations at the Don Tomas were comfortable and the food was fresh tasting with touches of originality. There are dozens of tour operators in San Pedro, but I felt that Lorena had selected the best of the best for our trip. We did five tours in four days and all were excellent: stargazing, the Tatio geysers, Piedras Royas & the salt flats, Valle de la Luna, and the Puritana canyon trek.

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

The Don Tomas is an oasis within the oasis of San Pedro de Atacama. The accommodations are comfortable and tastefully decorated. Coffee, tea, or water--plain or infused--are always available. The breakfast offers the usual array of continental and American items, all arranged beautifully. On the lunch and dinner menus, offering all have a local slant, both veggie and non-veg. I especially liked the fresh ingredients in the salads and highly recommend the Oriental pasta for its earthly richness. One caveat: for a pre-breakfast start on your tour, the take away sack lunch is rudimentary at best.

Authenticity & Character
Once inside the gates, you feel like you are in an charming oasis.
Location
It is a 10 minute walk to the center of town.
Staff
Cleanliness & Comfort
Activity Reviews
Stargazing Tour
Stargazing Tour
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

This tour provides a wonderful experience of the immense salt flats seen from the red rocks, the "piedras royas." The lagoons are beautiful deep blue lakes at the base of volcanoes. A chance to view flamingoes in a reserve comes at the end, as a fitting culmination.

Quality of Experience
Food
The lunch we had was unique: a green salad with veggies and chicken in a Mason jar. Oil and vinegar were there to season to taste. I loved it.
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

This tour is not to be missed. After a very early start, you arrive at sunrise at one of the largest geyser fields in the world. all in a very dramatic setting at 11,000 feet. The earth seems alive with steam vents and roiling geysers. Although below freezing, the ground is warm to the touch.

Quality of Experience
Food
It was great to have fresh scrambled eggs to go with the usual breakfast fare. Kudos!
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 27, 2023

You are so kind... thanks Eric! I hope Shirley will be able to see Chile through your photos as she embarks on her own inside journey. I'll keep her and son in my thoughts. Atacama is a beautiful location and I am super happy you were able to enjoy your trip.
All the best,
Lorena

Lovely 9-day Costa Rica Experience
Costa Rica | Jan 10 - Jan 18, 2023

Stephanie
Stephanie N.
Fountain Hills, AZ | Reviewed on Jan 25, 2023
We had a blast in Costa Rica (Tortuguero, La Fortuna, Monteverde) and were impressed with how smoothly everything went! We had no issues during our stay. Accommodations were great, our transportation always arrived early, and the tour guides and service were PHENOMENAL. Bryan did a great job putting everything together. Read more

We had a blast in Costa Rica (Tortuguero, La Fortuna, Monteverde) and were impressed with how smoothly everything went! We had no issues during our stay. Accommodations were great, our transportation always arrived early, and the tour guides and service were PHENOMENAL. Bryan did a great job putting everything together.

Hotel Reviews
Hotel Presidente San Jose City Center
San José

The rooms were comfortable and the rooftop dining area was nice. The location is right in the heart of the city, which in San Jose means we had to be a little careful. The streets essentially roll up by around 8-9pm and there is not a soul in sight. We have been told that it isn't very safe to walk around at night in the city and that was apparent to us in this area. This means that if you don't want to be hungry at night, make sure to eat a full dinner early on as there is no where nearby to get food and the hotel only offers $3 bags of peanuts. The free breakfast in the morning, however, was delicious with a large selection. The fact that everything around the hotel closes so early also makes it difficult for smokers. Since smoking is not allowed anywhere on the premises my husband stepped out front at night to smoke a cigarette, and the gate promptly locked behind him (gate was not accessible with the hotel key). After about 5 minutes, the gate was opened for him, but during this time he did start to get heckled by an aggressive homeless man. The only entrance/exit to the hotel essentially leads right into the street so it's good to be careful when leaving the hotel grounds.

Authenticity & Character
Location
Designated smoking area, main gate could be accessible with hotel key, vending machine
Staff
Cleanliness & Comfort
Pachira Lodge
Tortuguero

This is where we saw the majority of wildlife during our stay. The grounds are spread out and lovely with tons of beautiful vegetation, and the rooms were clean and comfortable. Howler monkeys and iguana were abundant. Our guide for being transported via boat as well as the boat tours was Elias, and he was amazing and also very helpful when we needed to modify our plans slightly. Bismark at the front desk was also very helpful and friendly. They keep the bar running from 10am - 10pm and the large water-facing gazebo as a designated smoking area was appreciated. Being that we were in the middle of the jungle, the comfort and cleanliness of the rooms exceeded my expectations. There is no AC but the temperature was perfect the whole time and I truly didn't even notice. There are also mosquito screens rather than windows, but I still felt like I had enough privacy, plus the screens allowed us to hear all the jungle noises! I had a lot of fun just walking the nature trail and looking for (and finding) wildlife. The grounds were very relaxing. The tap water here is not for drinking but there is a place to fill up water bottles toward the entrance. The food was better than I expected. It is not out of this world or anything, but it is more than adequate. It is offered buffet style (breakfast, lunch, and dinner). We sat at assigned tables in small groups, but the tables were big enough that I didn't feel crowded. Also, the time window that meals are offered is large enough that it was rare for everyone at a given table were all eating at the same time. It is best to go outside toward the bar/restaurant for a good WiFi connection, if needed. I believe a lot of these lodges in Tortuguero (Pachira, Evergreen) all have the exact same setup and function essentially the same. I would definitely recommend them for staying somewhere that feels like 'the jungle' but doesn't sacrifice comfort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde
Authenticity & Character
Location
Staff
Customer service from Jazmin at the front desk and the restaurant staff was superb.
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

The restaurant here is perhaps the most beautiful place I've ever eaten (beautiful jungle view) and I am still thinking about how good the seafood soup was weeks later. The rooms were comfortable (also with beautiful views) and the springs were nice. The customer service was also exceptional. I would definitely recommend this resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Leno was our guide and he was great.
Transport
Guided Boat Excursion Through the Tortuguero Canals
Guided Boat Excursion Through the Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Ecocentro Danaus Nighttime Rainforest Walk
Ecocentro Danaus Nighttime Rainforest Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 25, 2023

Hola Stephanie,

We really appreciate you taking the time to share your rating with us. We will share your comments with all partners involved.

It was a pleasure to work with you! :) Thank you to contribute to our local economy with your visit.

Reach us back if you want to plan a second trip to this small but beautiful country :)

Pura Vida!
Bryan

Our trip was led by Tendu and Lhakpa - they ...
Nepal | Jan 14 - Jan 17, 2023

C
Chris M.
North Valley Stream, NY | Reviewed on Jan 24, 2023
Our trip was led by Tendu and Lhakpa - they were simply fabulous - amazing individuals and truly awesome guides! Read more

Our trip was led by Tendu and Lhakpa - they were simply fabulous - amazing individuals and truly awesome guides!

Hotel Reviews
Milla Guesthouse Bhaktapur
Bhaktapur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balthali Village Resort
Dhulikhel
Authenticity & Character
Location
Staff
Shout out for Santos who was incredible
Cleanliness & Comfort
Dhulikhel Lodge Resort
Dhulikhel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amanda Delecca

2 Weeks in Vietnam
Vietnam | Jan 7 - Jan 18, 2023

D
Danielle D.
Borough Park, NY | Reviewed on Jan 24, 2023
I cannot write enough good things about our service provided by Long and KimKim. From the very beginning stages to the last day of our trip, Long was especially helpful and reliable. I had so many thoughts and plans and he made it possible to include nearly everything we wanted to do in Vietnam within our time restraint. Long checked in with us during the planning stages of the trip and throughout the entirety of the trip. All of our rides and transportation were taken care of and we were... Read more

I cannot write enough good things about our service provided by Long and KimKim. From the very beginning stages to the last day of our trip, Long was especially helpful and reliable. I had so many thoughts and plans and he made it possible to include nearly everything we wanted to do in Vietnam within our time restraint.

Long checked in with us during the planning stages of the trip and throughout the entirety of the trip. All of our rides and transportation were taken care of and we were given the driver information, emergency contact numbers and any further assistance we needed to feel at ease and safe during our travels in Vietnam.

Booking through KimKim definitely helped make our trip more organized, which then allowed more time for exploring. I would definitely use this service again when traveling to other countries.

Hotel Reviews
Hanoi Allure Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oasis Bay Party Cruise Halong Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monarque Hotel Danang
Danang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Allegro Hoian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Nha Trang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Food Tour And Sightseeing On Vespa Bike
Hanoi Food Tour And Sightseeing On Vespa Bike
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oasis Bay Party Cruise - Halong Bay - Hanoi
Oasis Bay Party Cruise - Halong Bay - Hanoi
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Cooking Class
Hoi An Cooking Class
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho) - Joint in tour
Mekong Delta Group Tour (My Tho) - Joint in tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels tour by luxury speedboat
Cu Chi Tunnels tour by luxury speedboat
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long - Onboarding Oasis Bay Party Cruise (2D1N)
Ha Long - Onboarding Oasis Bay Party Cruise (2D1N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 25, 2023

Dear Danielle,
Thank you so much for taking the time to share with me and my team your great experiences in Vietnam. I am very glad that you enjoyed this holiday. It was a pleasure for us to be a part of your trip.
Thank you again for choosing Realistic Asia and hope to see you again in other Indochina countries in future.
Best wishes!
Long

Phoebe and her team at Zip Line were amazing....
New Zealand | Jan 2 - Jan 17, 2023

K
Karenr R.
Australia | Reviewed on Jan 24, 2023
Phoebe and her team at Zip Line were amazing. Phil on the jet boat at Lake Taupo was particularly good with the younger children. The bus trip to the north of the Bay of Islands and Cape Reinga were enjoyable but too long a day. Accommodation was all good. Read more

Phoebe and her team at Zip Line were amazing. Phil on the jet boat at Lake Taupo was particularly good with the younger children. The bus trip to the north of the Bay of Islands and Cape Reinga were enjoyable but too long a day. Accommodation was all good.

Hotel Reviews
Arista of Rotorua
Rotorua

Small hotel run by owners was extremely well run, very clean, well located and staff very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Admiral's View Lodge
Paihia

The owner made us very welcome with a broad knowledge of the locale, restaurants and things to do locally. the hotel was very well situated for all the tourist activities.

Authenticity & Character
It was a small and pleasant beachside town.
Location
Locale was excellent
Staff
Very efficient
Cleanliness & Comfort
Excellent
Nesuto Stadium Auckland
Auckland

We felt there was a shortage of trained staff.

Authenticity & Character
Location
Good
Staff
Cleanliness & Comfort
Activity Reviews
Cape Reinga & Ninety Mile Beach
Cape Reinga & Ninety Mile Beach
New Zealand

The length of the all day trip was too long

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day in Auckland
Free Day in Auckland
Auckland

Mostly we were recovering from the long overnight flight from Perth.

Quality of Experience
Good
Guides, Drivers and Staff
A good friendly driver collected at 06.00hrs and gave us some verbal guidance
Transport
Good size vehicle for six tired people.
Bay of Islands & Township of Russell
Bay of Islands & Township of Russell
New Zealand

The weather was appalling so we gave it a miss

Quality of Experience
The weather
Hole in the Rock Cruise
Hole in the Rock Cruise
New Zealand

Everybody enjoyed the experience in spite of inclement weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Russell
Explore Russell
New Zealand

The weather was too bad and we stayed in Paihia

Quality of Experience
Didn't happen
Guides, Drivers and Staff
Can't comment
Transport
The weather
Self-Guided Exploration of Rotorua
Self-Guided Exploration of Rotorua
Rotorua

We went to the geo thermal park. Spent time at the luge park. Just generally enjoyed being being in Rotorua for several days.

Quality of Experience
Guides, Drivers and Staff
The staff at Zip Line were very professional and caring
Transport
Rotorua Forest Canopy Tour
Rotorua Forest Canopy Tour
Rotorua

The organisation was superb and the staff exceptional most notably Phoebe and her crew.

Quality of Experience
Guides, Drivers and Staff
Transport
Hukafalls Jet
Hukafalls Jet
New Zealand

The jet boat and the staff were very experienced and caring for individual situations from Children to mature adults

Quality of Experience
The excitement
Guides, Drivers and Staff
Phil was excellent
Transport
Very safe and well monitored
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

We were given a detailed explanation of the history and the local Maori involvement

Quality of Experience
Guides, Drivers and Staff
Transport
Depart New Zealand
Depart New Zealand
New Zealand

We had a final short overnight stay and very early flights

Quality of Experience
Transport
Returning car rental was a challenge at the airport
Local specialist: Chelsea Lodge
Chelsea
Chelsea Lodge
Local specialist in Wanaka | Replied on Jan 24, 2023

Hi Karen,
Thank you very much for your feedback and I am so pleased that you and the family had a wonderful time in New Zealand.

Thank you
Chelsea