Kimkim Trip Reviews

4.8
Based on 14,523 ratings
Read 14,523 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A great holiday in Egypt organised by Kimkim travels
Egypt | Jan 4 - Jan 19, 2023

A
Asha S.
India | Reviewed on Jan 24, 2023
We spent over 2 weeks in Egypt, covering the length and breadth of the country. We planned it with Kimkim travels. The entire experience with them was great. They took all my inputs on board while planning and the on ground execution with Egypt Promption Travel was outstanding. From the time we landed till the time we left, they ensured that we had all we needed even if they were physically not with us. Our guides in Cairo as well as Aswan to Luxor - both Mohammed, were knowledgeable,... Read more

We spent over 2 weeks in Egypt, covering the length and breadth of the country. We planned it with Kimkim travels. The entire experience with them was great. They took all my inputs on board while planning and the on ground execution with Egypt Promption Travel was outstanding. From the time we landed till the time we left, they ensured that we had all we needed even if they were physically not with us. Our guides in Cairo as well as Aswan to Luxor - both Mohammed, were knowledgeable, friendly and made us feel comfortable and at home. All internal transfers - by road and air were done seamlessly without the need for any follow up. I strongly recommend their services.

Hotel Reviews
Blue Shadow Nile Cruise
Karnak, Luxor

It was a great experience to sail down the Nile in this floating hotel

Baharia Camp
Bahariya

A wonderful experience. I think it would be good to get a more detailed briefing on what to expect in terms of the "accommodation" in the desert. Having said that, this is a not to be missed experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Basma Hotel Aswan
Aswan

Comfortable hotel. Great Egyptian food with extremely generous portions

Activity Reviews
Visit Old Egyptian Museum
Visit Old Egyptian Museum
Cairo
Pyramids, Sphinx, Sakkara & Memphis
Pyramids, Sphinx, Sakkara & Memphis
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
Cairo City Tour
Cairo City Tour
Cairo
Alexandria
Alexandria
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cairo - White Desert
Cairo - White Desert
Bahariya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple and Kom Ombo temple
Visit Abu Simbel temple and Kom Ombo temple
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfu temple & Luxor temple and Karnak temple
Visit Edfu temple & Luxor temple and Karnak temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit The west Bank and transfer to Hurghada
Visit The west Bank and transfer to Hurghada
Egypt

We did the Hot air balloon. It was a terrific experience floating over the Valley of the Kings. The only suggestion I would have is that the number of people in the balloon could have been split across 2 balloons. There were around 30 of us in our balloon which limited one's 360 degree view since much movement wasn't possible

Quality of Experience
Guides, Drivers and Staff
Transport
Hurghada
Hurghada
Hurghada

I have never seen seas nor skies so blue. The glass bottomed boat and snorkeling was great. It was our first time snorkelling

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

Amazing trip to Norway!
Norway | Jan 13 - Jan 17, 2023

michaela
michaela p.
Australia | Reviewed on Jan 24, 2023
Christina did an absolute job planning our trip in Norway. It was absolutely perfect from beginning to end. She answered every question I had no matter how crazy. I’m so so glad we went with Kimkim, and we will be using kimkim again. Thank you so much for all your help! Read more

Christina did an absolute job planning our trip in Norway. It was absolutely perfect from beginning to end. She answered every question I had no matter how crazy. I’m so so glad we went with Kimkim, and we will be using kimkim again. Thank you so much for all your help!

Hotel Reviews
Trasti & Trine´s Lodge
Alta

Everything about Trasti & Trine was amazing. The food was the most incredible food we have eaten and the breakfast incredible. We were lucky to see the northern lights on 2 nights! We also did the dog sledding which was wonderful. An amazing relaxing and peaceful 2 nights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GLØD Aurora Canvas Dome
Alta

Glød was fantastic. The tents were very warm during the winter and the staff were lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale safari
Whale safari
Alta

The suits were not quite week enough for the weather and unfortunately we saw no whales.

Quality of Experience
Guides, Drivers and Staff
Transport
Trasti og Trine Dog Sledding
Trasti og Trine Dog Sledding
Alta

The only thing I have to say is I wish I booked the longer tour! What an incredible experience and so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Northern lights adventure with reindeer
Northern lights adventure with reindeer
Alta

Our time spent learning about the Samii community was incredible. We were so lucky to be the only ones with an incredible guide. And being on the reindeer sled was awesome!!

Quality of Experience
Guides, Drivers and Staff
Transport
Hunting the Northern lights with Photographer
Hunting the Northern lights with Photographer
Alta

Seeing the northern lights can never be guaranteed. Our guide tried his absolute best and did all the necessary research and that’s all we can ask 😊

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jan 24, 2023

Hi Michaela :)

Thank you for taking the time to write this review.
Even though the nature sometimes decide to take a pause from the show at the time we wish it would be on, I am so glad that you still got to experience the lights. I am sure this was an unforgettable moment ;)
Thank you for sharing pictures and updates with me, while being on your trip.
It was an absolute pleasure getting some insights to your adventure!

I hope I get the pleasure of planning with you again, should you ever return to Norway.

All the best for the two of you!
Christina

A very pleasant trip
India | Dec 25 - Jan 3, 2023

V
Victor R.
Mexico | Reviewed on Jan 23, 2023

A very pleasant trip, made all the more pleasant by all of the attention given to us by our local, Ravi Tickoo and Active India.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 24, 2023

Dear Victor,
I really appreciate you taking the time to comment. This would undoubtedly inspire other travellers. We hope you decide to visit our region of the world again, it would be a pleasure for us to maintain our relationship with you and meet your travel needs.

Best regards
Ravi

Our trip was amazing! Cami made everything ea...
Philippines | Jan 2 - Jan 19, 2023

Laura J.
Laura J. S.
Shaw, DC | Reviewed on Jan 23, 2023

Our trip was amazing! Cami made everything easy and was very responsive and easy to reach even during times where we ran into hiccups she was there to help problem solve. Our excursions were fun had the best tour guides. Awesome hotel accommodations I will definitely use Kimkim in the future. Thanks Cami :)

Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Jan 23, 2023

Hi Laura
Thank you very much for your wonderful review! I’m very happy you and your family enjoyed your time in the Philippines. It was a pleasure to organize your trip.
Thank you for choosing to travel with us. Looking forward to taking you on another unforgettable trip!
Cami

Oriana was amazing as we had to plan and resc...
Jordan | Jan 12 - Jan 16, 2023

T
Tom M.
| Reviewed on Jan 23, 2023

Oriana was amazing as we had to plan and reschedule this trip three separate times! She was able to keep us with our preferred tours and hotels and our driver Haytham was fantastic, stopping at great places and making sound recommendations. Loved it and will go with KimKim again for sure.

Local specialist: Oriana Vitale
O
Oriana Vitale
Local specialist in Jordan | Replied on Jan 24, 2023

Dear Tom,

Thank you so much for your review.
It has been my pleasure to assist you with the organization.

Best regards,
Oriana.

1st time with KimKim
Costa Rica | Nov 16 - Nov 29, 2022

M
Marcin B.
Petaluma, CA | Reviewed on Jan 23, 2023
1st time with KimKim
Planning the trip with KimKim was a pleasure. We were a bit overwhelmed with what CR has to offer and having someone help us make the most of two weeks there was a life saver.
Selection of activities was excellent - both in terms of number and variety of things to do. Both guides were very responsive and helpful.
Highlights of the trip: Rafting and chocolate tour in Puerto Viejo de Talamanca
Unexpected highlight: Kayaking up the river in PVdT
Can skip: We booked 3...
Read more

1st time with KimKim
Planning the trip with KimKim was a pleasure. We were a bit overwhelmed with what CR has to offer and having someone help us make the most of two weeks there was a life saver.
Selection of activities was excellent - both in terms of number and variety of things to do. Both guides were very responsive and helpful.
Highlights of the trip: Rafting and chocolate tour in Puerto Viejo de Talamanca
Unexpected highlight: Kayaking up the river in PVdT
Can skip: We booked 3 wildlife tours. Unless you are a big wildlife fan, 1-2 tours is enough

Activity Reviews
Cahuita National Park Excursion
Cahuita National Park Excursion
Puerto Viejo de Talamanca

A great kayaking trip up the river. Lot of wildlife, gets very quite after a while (once you are past the howler monkeys)

Quality of Experience
Lot of wildlife in a short time
Guides, Drivers and Staff
Guy was often more interested in taking pictures on his own vs letting us get closer to the animals
Transport
on time
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

Excellent! Nice class 3 river with a lot of excitement (but still doable with the kids)

Quality of Experience
Thrill, great guide, great fruits, beautiful nature
Food
delicious fruits!
Guides, Drivers and Staff
David (aka Jesus) was a great captain and guide
Transport
on time
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

Beautiful nature, helpful guide. The waterfall is pretty scenic

Quality of Experience
A bit far from La Fortuna (1.5h drive)
Food
Guides, Drivers and Staff
Knowledgeable and helpful
Transport
on time. Be ready for 1.5h drive from La Fortuna
Local specialist:

Kanto Japan trip
Japan | Jan 10 - Jan 20, 2023

H
Harvey C.
Sun City, AZ | Reviewed on Jan 23, 2023
Amazing travel experience with KimKim. I would like to pay extra thanks to our travel agent Christine. She is knowledgeable and approachable. She helped putting the trip together with us and booked all the necessary items. During the trip, she went above and beyond to help us confirm reservations and help with issues came up along the trip such as luggage shipping. I cannot recommend KimKim more. Defintely using KimKim on my next trip to Japan. Read more

Amazing travel experience with KimKim.

I would like to pay extra thanks to our travel agent Christine. She is knowledgeable and approachable. She helped putting the trip together with us and booked all the necessary items.

During the trip, she went above and beyond to help us confirm reservations and help with issues came up along the trip such as luggage shipping. I cannot recommend KimKim more. Defintely using KimKim on my next trip to Japan.

Hotel Reviews
Galois Hotel Shinokubo
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arimakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yorozuya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karaksa Hotel Tokyo Station
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christine Mayol
Christine
Christine Mayol
Local specialist in Tokyo | Replied on Jan 23, 2023

Thank you so much Harvey for the positive feedback! We are so grateful that you took your time to share your amazing experience with us in Japan! Thank you again for using Kimkim and we are happy working with you. Have a wonderful day!

Overwhelmed at Every Location
Portugal | Oct 29 - Nov 10, 2022

Kelli
Kelli W.
La Palma, CA | Reviewed on Jan 23, 2023

Beatriz was able to put together an incredible trip that let us see all the places we wanted to see in both Portugal and Morocco. I was so impressed by the guides in each place. They were so knowledgeable and eager to share the wonders of their cities with us. The trip exceeded my expectations and I will definitely be taking more trips with kimkim.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jan 24, 2023

Hi Kelli! Thank you so much for your kind words! I'm so happy you had a great time discovering Portugal and Morocco with our local guides :) I'm so glad you had an amazing adventure and it was truly a pleasure to help you with this trip. Best regards, Bea.

Fantastic 10-day trip in Costa Rica
Costa Rica | Dec 31 - Jan 9, 2023

Gael
Gael J.
Santa Cruz, CA | Reviewed on Jan 23, 2023
Our recent trip to Costa Rica in January 2023 was amazing, it was our first trip in Costa Rica and the trip planned by Bryan and the Serenpidity team was amazing. Our goal was to see a lot of wildlife and experience the Rainforest and Cloudforest and our excursions totally met our expectations. The hotels were also great, with 2 of them absolutely fantastic (Arenal Manoa in La Fortuna and La Mariposa in Manuel Antonio). We would totally recommend Kimkim and Bryan to our friends. Read more

Our recent trip to Costa Rica in January 2023 was amazing, it was our first trip in Costa Rica and the trip planned by Bryan and the Serenpidity team was amazing. Our goal was to see a lot of wildlife and experience the Rainforest and Cloudforest and our excursions totally met our expectations. The hotels were also great, with 2 of them absolutely fantastic (Arenal Manoa in La Fortuna and La Mariposa in Manuel Antonio).

We would totally recommend Kimkim and Bryan to our friends.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Absolutely fantastic hotel, amazing location and view of the volcano (weather permitting !). The bungalows and pools are fantastic. The restaurant is also great, with a great patio.

Authenticity & Character
Location
Amazing view on the volcano from the room.
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

Fantastic view from the restaurant/pool, and some of the rooms as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 23, 2023

Hola Gael,

I am so happy to know you had a great time in our country!

We will share your comments with all partners involved. It was a pleasure to work with you!

I have many other ideas to keep enjoying costarican nature! You can reach us back in the future to plan a second trip :)

Have a Pura Vida Day!
Bryan Leon

Dec 2022 Trip to Columbia
Colombia | Dec 24 - Jan 2, 2023

A
Amit S.
Park Ridge, IL | Reviewed on Jan 22, 2023
Thanks to Michael and the Kim Kim team for the amazing support during our trip to Columbia. Despite lot of travel / logistical issues - Michael was able to help us re-plan and re-adjust our trip to make the most of it. The support team in Columbia - that provided all our transportation were very courteous and helpful. Special mention to Christian - our driver who took us from Cartagena to Minca - he was amazing.
We had to make lot of changes on the fly and Michael was very helpful and...
Read more

Thanks to Michael and the Kim Kim team for the amazing support during our trip to Columbia. Despite lot of travel / logistical issues - Michael was able to help us re-plan and re-adjust our trip to make the most of it. The support team in Columbia - that provided all our transportation were very courteous and helpful. Special mention to Christian - our driver who took us from Cartagena to Minca - he was amazing.
We had to make lot of changes on the fly and Michael was very helpful and patient in helping plan out our trip.

Thank you Kim Kim team
Best
Amit

Hotel Review
Hotel Bosques del Saman Alcala
Alcala - Filandia

We could not make it to the hotel as we missed our connecting flight

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Island Trip
Private Island Trip
Cartagena

This was the highlight of our trip - beautiful islands along the way

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 22, 2023

Dear Amit,

thank you very much for your feedback. It is a pity that your international flights were cancelled due to the bad weather. So you could not get to know the great area in the coffee region, but nevertheless had a great time in the north of the country. I am glad that you were satisfied with our service and that we were always able to help with all minor and major changes.

We hope that you will come back to Colombia soon to see the other beautiful parts of this country.

Best regards from the whole Chaska Tours team,
Michael

Amazing all around!
Norway | Jan 14 - Jan 21, 2023

Mary
Mary H.
Jena, LA | Reviewed on Jan 22, 2023
This was an amazing trip! Christina was there for me the whole way making lasting minute adjustments for me as life happened with delayed or missed flights. She lined up transportation and moved hotel reservations with detailed instructions how to get where I needed to be. She is nothing short of awesome.
Alta, Sorrisniva Wilderness Lodge was a perfect setting. Quiet, immaculate and friendly. The Sami Culture/Reindeer Sledding was a must. Our guide was great (I think his name was Malika),...
Read more

This was an amazing trip! Christina was there for me the whole way making lasting minute adjustments for me as life happened with delayed or missed flights. She lined up transportation and moved hotel reservations with detailed instructions how to get where I needed to be. She is nothing short of awesome.
Alta, Sorrisniva Wilderness Lodge was a perfect setting. Quiet, immaculate and friendly. The Sami Culture/Reindeer Sledding was a must. Our guide was great (I think his name was Malika), very informative and interesting. From there we traveled to Lyngen North Glass Igloo. This place is a must with a perfect view to look for the Northern Lights. Our last night the conditions aligned and the lights put on a show from around 9 pm until 4 am. The lights streamed across the sky over our igloo. It was simply amazing. Norway is probably the cleanest country I have ever seen. The people are extremely polite and helpful. With English being their second language (thankfully), it wasn’t confusing or stressful to obtain information to navigate around.
I will absolutely use KimKim again to my next destination. No hesitation!

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jan 23, 2023

Thank you for taking the time to write this review, Mary.
It truly warms my heart to hear that you had a great trip, even if you had some bumps on the way with delayed flights coming in.
So awesome that the Aurora was dancing for you over your glass igloo. That must have been such an experience!
It was a pleasure planning with you and would love to take part in the planning, should you ever decide to return to Norway :)

Warmest regards,
Christina

The adventure was well designed and great cho...
Chile | Jan 7 - Jan 20, 2023

Malcolm
Malcolm S.
Canada | Reviewed on Jan 22, 2023
The adventure was well designed and great choices were made by Lorena, I mentioned a cruise through the fjords of Patagonia and she came through with beautiful well thought out and enjoyable trips.
I especially enjoyed the 5 day cruise from Punta Arenas to Ushuaia, around Cape Horn and through the inside channels. Unfortunately due to weather conditions we were unable to land on the cape but passed close enough to get pictures of the station and the monument.
An earlier tour had to be... Read more

The adventure was well designed and great choices were made by Lorena, I mentioned a cruise through the fjords of Patagonia and she came through with beautiful well thought out and enjoyable trips.
I especially enjoyed the 5 day cruise from Punta Arenas to Ushuaia, around Cape Horn and through the inside channels. Unfortunately due to weather conditions we were unable to land on the cape but passed close enough to get pictures of the station and the monument.

An earlier tour had to be cancelled due to weather and Jesse, on the ball found an interesting tour in the park near Puerto Natales and organized it on short notice to fill in a spare day that I had.

A big yahoo for a job very well done.

Activity Reviews
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Unable to take trip due to weather conditions

Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

The hike at the glacier face was just about right for a 70 year old man. The views are spectacular and the ship crew went out of their way to get us close to fauna along the route.

Quality of Experience
Food
Food preparation was a bit marginal, but certainly edible.
Guides, Drivers and Staff
Their extra effort to show us everything along the way
Transport
Cruise Tierra del Fuego from Chile to Argentina - Day 5/5
Cruise Tierra del Fuego from Chile to Argentina - Day 5/5
Punta Arenas

Again the crew of guides and the ships crew went out of their way to give us an exceptional experience, even when the weather was giving them stress.

Quality of Experience
Food
Well prepared and well presented
Guides, Drivers and Staff
Transport
Transfers in {{start_location}} and {{end_location}}
Transfers in {{start_location}} and {{end_location}}
Chile

Not much to say, Ushuaia is a small city but has some interesting sites. Not much time in El Calafate because the bus left early the next day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 23, 2023

Thanks for your comments, Malcolm! The Australis is for sure a little gem only a few are able to enjoy, glad you were one of them!! Best of luck in your future travels :)
Kindest regards,
Lorena & team

It was absolutely amazing. Everything was pla...
Costa Rica | Jan 6 - Jan 15, 2023

H
Haley J.
Austin, TX | Reviewed on Jan 22, 2023
It was absolutely amazing. Everything was planned with such care and detail, charlotte was amazing and very responsive. Overall it was one of the best trips I have ever been on! Read more

It was absolutely amazing. Everything was planned with such care and detail, charlotte was amazing and very responsive. Overall it was one of the best trips I have ever been on!

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jan 23, 2023

Thank you Haley, I am so happy to know that is how you feel! :-)
For me and my team at Serendipity Adventures it was a pleasure to make this trip happen, and we hope you'll come back some day.

Take care,
Charlotte

Incredible adventure across Argentina - best delayed honeymoon
Argentina | Dec 28 - Jan 11, 2023

Taylor
Taylor C.
Austin, TX | Reviewed on Jan 22, 2023
We had an amazing experience working with Emilce for our delayed-honeymoon trip to Argentina! Emilce was extremely responsive to our needs and questions, even when we asked her to rework the itinerary multiple times throughout the year. She was very knowledgable in the best activities and tours that matched our lifestyle, but also in finding the best value for the budget. She did an amazing job at the end with getting everything booked on a tight timetable. Emilce helped us focus our trip... Read more

We had an amazing experience working with Emilce for our delayed-honeymoon trip to Argentina! Emilce was extremely responsive to our needs and questions, even when we asked her to rework the itinerary multiple times throughout the year. She was very knowledgable in the best activities and tours that matched our lifestyle, but also in finding the best value for the budget. She did an amazing job at the end with getting everything booked on a tight timetable.

Emilce helped us focus our trip on 3 areas - Buenos Aires, El Chalten/El Calafate in Patagonia, and Mendoza. She planned a trip where there was a healthy balance of travel/adventure with leisure time. We felt extremely satisfied at the end of our 2 weeks in the country and felt like we had a better sense of the magnitude of the country.

I under estimated the value of the service provided each day with the local guides, drivers, and tour contacts. We had extreme professionals taking care of us daily to make sure we knew exactly what to expect. Every contact in the trip was very personable as well and took great pride in ensuring our satisfaction and experience in Argentina. They helped make the trip even more unforgettable by providing insights and experiences that we could only get from a local perspective.

The one suggestion for future travelers is to try to fly into AEP instead of EZE when you want to explore the city. That would have saved us time and made it easier for luggage.

Hotel Reviews
Mirador del Lago
El Calafate

Very luxurious for the price. Mirador offered the most comfortable and largest hotel room during our trip. It felt very special spending time at Mirador and enjoyed all the amenities offered.

Authenticity & Character
Location
Great views of the lake
Staff
Extremely helpful and knowledage
Cleanliness & Comfort
Night turn down service was special
Two Hotel Buenos Aires
Buenos Aires

Location was very central but the hotel room was not that good - very strange layout with very minimal space for clothes or suitcases. Room got hot during the summer. The cost was very very affordable but I personally would have splurged for something a bit nicer to come home to each night after a long day exploring BA in the summer

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dazzler by Wyndham Buenos Aires Palermo
Buenos Aires

Great location. Hotel room matched our need to be a base location for exploring Palermo. The room was very large to help us take hold of our luggage, but the open-concept sink outside the bathroom was very strange and led to messy floors with the water. I imagine the views from the room and top-floor breakfast area are stunning in the spring/fall. It was very sunny and warm during our trip so we weren't able to maximize this.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Club Tapiz
Maipú - Mendoza

Absolutely incredible. We enjoyed the Casa Zolo back house as it felt like our own personal summer house away in the wine country. Staff were extremely professional and the kitchen cooked up some of the best dishes we had in the trip. So many nice touches from a historical venue - two pools, incredible scenery of mountains and gardens, massive rooms with beautiful ornate doors and windows, etc. I could go on and on. We felt special staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires

Neighborhoods Tour was the perfect way to start our BA trip by giving us local context into the main highlights of the city

Quality of Experience
I learned many things
Guides, Drivers and Staff
Sabrina was so knowledgeable and friendly
Transport
AC private shuttle was much appreciated. I expected to walk in the heat so this helped
Local specialist: Emilce Alonso

Egypt Trip
Egypt | Jan 9 - Jan 19, 2023

S
Sarayu C.
West Chester, PA | Reviewed on Jan 22, 2023
Our trip to Egypt was a great experience, thanks to Kimkim/Egypt Promotion. The tour was well organized: Mahmood met us at Cairo airport and helped with the visa process, etc; the guides on tour (Khalid, Abunob, Mariam) were knowledgeable; and the local tour operators (Ahmed, Zain) kept everything moving on schedule. Other than the pyramids, temples, the Nile cruise, etc, one place that was a highlight of the tour was the White desert; the natural formations there are just spectacular!... Read more

Our trip to Egypt was a great experience, thanks to Kimkim/Egypt Promotion. The tour was well organized: Mahmood met us at Cairo airport and helped with the visa process, etc; the guides on tour (Khalid, Abunob, Mariam) were knowledgeable; and the local tour operators (Ahmed, Zain) kept everything moving on schedule. Other than the pyramids, temples, the Nile cruise, etc, one place that was a highlight of the tour was the White desert; the natural formations there are just spectacular! Overall, we had no problems or issues on the tour, and we had a very good time. We will surely encourage our friends to visit Egypt and recommend Kimkim.

Activity Reviews
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo
Desert Safari at Hurghada
Desert Safari at Hurghada
Hurghada
Cairo - White Desert
Cairo - White Desert
Bahariya
Aswan
Aswan
Aswan
Boat trip & snorkeling/ Diving at Giftun Island
Boat trip & snorkeling/ Diving at Giftun Island
Hurghada
Visit Abu Simbel temple and Kom Ombo temple
Visit Abu Simbel temple and Kom Ombo temple
Aswan
Hurghada - Cairo - Bahariya
Hurghada
White Desert - Cairo
White Desert - Cairo
Egypt
Visit Edfu temple & Luxor temple and Karnak temple
Visit Edfu temple & Luxor temple and Karnak temple
Egypt
Visit The west Bank and transfer to Hurghada
Visit The west Bank and transfer to Hurghada
Egypt
Local specialist: Ibrahim Elaref

Terri and Kim Kim made all our dreams come tr...
Iceland | Jan 10 - Jan 19, 2023

patty
patty p.
Palm Valley, FL | Reviewed on Jan 22, 2023
Terri and Kim Kim made all our dreams come true! Trip of a lifetime made easy with their help and service. Every wish granted… every desire met, and done so with kindness and grace. Thank you for everything! Couldn’t have had such a fabulous trip without Terri and crew! If I could hug a company and a travel planner extraordinaire, I would! Read more

Terri and Kim Kim made all our dreams come true! Trip of a lifetime made easy with their help and service. Every wish granted… every desire met, and done so with kindness and grace. Thank you for everything! Couldn’t have had such a fabulous trip without Terri and crew! If I could hug a company and a travel planner extraordinaire, I would!

Hotel Reviews
Berjaya Reykjavik Marina Hotel
Reykjavík

The front desk staff made us feel welcome and at home. We used it as a home base, checking in and out as we toured various parts of Iceland. They stored luggage, helped with arranging taxis as well as making recommendations with smiles and kindness! Restaurant staff was equally amazing! Thank you all for making our dreams come true!!

Authenticity & Character
The history of the build was quite interesting
Location
It was close to everything we were interested in but wished the tour buses could have come directly to hotel.
Staff
Front desk was consider and super accommodating
Cleanliness & Comfort
Everything!
Hotel Borgarnes
Borgarnes

The room was large by Icelandic and the bed was extremely comfortable!

Staff
The feeling
Cleanliness & Comfort
Adventure Hotel Hof
Hof

Arriving cold and tired to find that the reservation was incorrect and front desk said he did not have authority to make a change despite us having a printed copy of our confirmed reservation. The guide had to call the tour company and let their representative speak to front desk before the error could be corrected. Also there are no elevators to accommodate guests with mobility issues

Authenticity & Character
That it was away from city light
Location
Staff
Except for front desk personnel, everyone was super accommodating
Cleanliness & Comfort
Lovely room and comfie c
Bubble Hotel
Selfoss

The bed was so very comfie. Loved being able to watch the light from snug and warm in bed was incredible

Authenticity & Character
Location
Staff
None present
Cleanliness & Comfort
I bit of explanation on how to warm the bubble/bed would have been helpful
Activity Reviews
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

Even though it was cold, we loved every minute of it!!

Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

Staff was very helpful and the facility was clean and accommodating The lagoon was beautiful and the entire experience was incredible

Quality of Experience
Everything
Guides, Drivers and Staff
Went out of their way to make the experience phenomenal
Transport
The guide was most helpful
Dog Sledding
Dog Sledding
Iceland

The entire experience was beyond our expectations! The people running the tour were joyful and extremely accommodating! Loved every minute of it

Quality of Experience
Beyond expectations
Guides, Drivers and Staff
Helpful and kind
Transport
Two day/one night Snaefellsnes & West Iceland tour
Two day/one night Snaefellsnes & West Iceland tour
Iceland

The trip to the horse farm was worth the trip

Quality of Experience
Seeing the lights
Guides, Drivers and Staff
Martin was our guide and his care and concern for the comfort of the travelers was excellent!
Transport
When there are many people on the tour, the Bus is really tight when wearing all the winter coats and such
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

The lights showed up at first stop. That was amazing

Quality of Experience
Successful sighting of the lights
Guides, Drivers and Staff
The driver was one of the rudest people I have ever met. In addition, his Russian accent was very very heavy making it almost impossible to understand. He is clearly in the wrong profession
Transport
Difficult to get in/out in ice and the driver was not very helpful with that
Two day/one night South Coast tour
Two day/one night South Coast tour
Iceland

Well planned and beautiful

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and mst helpful
Transport
Full Day Tour to Reykjanes Peninsula & Blue Lagoon (Super Jeep)
Iceland

What made this trip was the driver who made many accommodations for three not so young travelers with some mobility issues !

Quality of Experience
Guides, Drivers and Staff
Our guide was Sims who was extremely kind and thoughtful. He was knowledgeable and his English was impeccable! He went way above and beyond to make our trip extraordinary! Thank you
Transport
It was quite comfortable, and Sims took a step stool with us to make getting in and out of the big bad awesome jeep easy!!
Golden Circle, Secret Lagoon & Bubble Tour
Golden Circle, Secret Lagoon & Bubble Tour
Iceland

Outstanding experience

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jan 23, 2023

Thank you so much for the lovely review! It was so much fun putting this together for the three of you. And you all were such a delight to deal with! All my best, Terry

Liz was wonderful. Fast and efficient making my trip fun!!
Australia | Jan 5 - Jan 15, 2023

Julie
Julie H.
San Jose, CA | Reviewed on Jan 22, 2023
Liz was wonderful. She booked me the most amazing tour in quick turnaround. I loved Australia and being able to see the different animals indigenous to the area was really neat for me. I loved sailing to the Great Barrier Reef, I could spend a whole week there. The sky tram and train rides were so much fun. I loved Sydney and the bustle of the town. The penguin parade at Phillip island was also a must see. My trip was packed full of adventure and fun. I will definitely use Kim Kim in the... Read more

Liz was wonderful. She booked me the most amazing tour in quick turnaround. I loved Australia and being able to see the different animals indigenous to the area was really neat for me. I loved sailing to the Great Barrier Reef, I could spend a whole week there. The sky tram and train rides were so much fun. I loved Sydney and the bustle of the town. The penguin parade at Phillip island was also a must see. My trip was packed full of adventure and fun. I will definitely use Kim Kim in the future.

Hotel Review
Bay Village Tropical Retreat & Apartments
Cairns, QLD

Very neat space just outside of the city. Easy walking to the warf and night market. Birds and small animals are heard instead of cars and urban noise. The room was tidy and big for just one person. The fridge was nice for keeping my drinks cold. The restaurant was there and I had breakfast included which was very good. Including hot and cold foods.

Authenticity & Character
Great restaurant attached with authentic delicious food from Bali
Location
Away from everything, but not too far.
Staff
Very helpful with all questions
Cleanliness & Comfort
Homey feeling.
Activity Reviews
Sydney Guided Bike Tour - Shared Tour
Sydney Guided Bike Tour - Shared Tour
Sydney

So fun. And not really too physically taxing. Great way to see the city and big sights. The rain was no fun, but we all laughed anyway!!

Quality of Experience
Personal attention and small group size.
Guides, Drivers and Staff
Staff was very helpful. Guide grew up there so he knew his stuff.
Transport
I walked to get there.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Cool rich history of the project and udon. It was fantastic to see it all up close.

Quality of Experience
Learning about the iconic place
Guides, Drivers and Staff
Everyone I’ve met has been helpful.
Transport
I walked to this tour.
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Amazing trip into the blue mountains. The worst part was the drive, but the guide gave us some interesting information. The hike was amazing and a bit strenuous but not too hard.

Quality of Experience
Lucy was good the hike was fantastic. And I just love the mountains.
Food
The restaurant was a neat place rich in its own history. The food was good and filling. Nice choice
Guides, Drivers and Staff
Guide was nice and explained a lot
Transport
Small group
Welcome to Cairns!
Welcome to Cairns!
Cairns

My favorite city. But yes it’s hot!!

Quality of Experience
Small town. Lots to walk around and do
Guides, Drivers and Staff
Everyone I met was very nice
Transport
The airport driver included an extra tour of the town layout on the way to the hotel.
Full Day Marine World Outer Great Barrier Reef  - to pontoon
Full Day Marine World Outer Great Barrier Reef - to pontoon
Australia

Top ten best days I have ever had.

Quality of Experience
The crew was great. The places were beautiful. And everyone was nice and friendly.
Food
Good lunch on board.
Guides, Drivers and Staff
Friendly and nice.
Transport
The fist driver didn’t show up. I was worried I would miss the trip. But a new driver came after a few calls and I made it.
Morning River Drift Snorkeling
Morning River Drift Snorkeling
Cairns

Canceled due to too much rain flooding the river.

Full Day Kuranda Rail & Skyrail
Full Day Kuranda Rail & Skyrail
Australia

This was sooooo amazing. Both methods of transport were fantastic.

Quality of Experience
Seeing the treetops of the forest. Seeing the underneath thought the train.
Guides, Drivers and Staff
No one specific. But everyone was nice and helpful.
Transport
Getting to the place.
Full Day Phillip Island Tour with "Penguins Plus" Viewing
Full Day Phillip Island Tour with "Penguins Plus" Viewing
Melbourne

Such a unique and special treasure of a day. Seeing the animals would have been more fun if it wasn’t sooo hot, but again Mother Nature wins.

Quality of Experience
The staff at the penguins were great
Guides, Drivers and Staff
Our small tour driver was very very nice. And knowledgeable.
Transport
Bumpy ride. But overall great
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 22, 2023

Hi Julie !
Thank you for your review. I am very happy that we could pull this trip together so fast!! And even more happy to hear how much you enjoyed it. I hope we can work together again so you can see more of Australia or even adventure into New Zealand, you would absolutely loooove New Zealand.

Until next time !
Liz
ps. keep sending me your day by day diaries, I enjoy every word of them !

Amazing concierge service
Vietnam | Dec 28 - Jan 14, 2023

M
Minh H.
Canada | Reviewed on Jan 22, 2023
The trip was amazing. Hien was very communicative and made sure everything went according to plan. We were taken care of from A to Z and had the private car, driver and tour guide to ourselves during the trip. We paid a fraction of the cost compared to other tailor tours. When I had some plan changes or requested additional tours or services, Hien quickly accommodated the request and got the driver and the tour guide ready for us. She was our private concierge and ready to answer any questions. Read more

The trip was amazing. Hien was very communicative and made sure everything went according to plan. We were taken care of from A to Z and had the private car, driver and tour guide to ourselves during the trip. We paid a fraction of the cost compared to other tailor tours. When I had some plan changes or requested additional tours or services, Hien quickly accommodated the request and got the driver and the tour guide ready for us. She was our private concierge and ready to answer any questions.

Hotel Reviews
Aurora Premium Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi

Huge room with spacious bathroom and bathtub with a view of Halong Bay. I took one star off because the room is a bit dated, directly below the dining room, so we hear all the walking from the dining room and have a sewage smell coming up from the drainage. The staff was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Palace
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa

Good and clean room. The location is a bit outside of the old town. The taxi wouldn't take us because it's not far enough for them to drive, and it's a good 30 minutes walk. The breakfast choice wasn't that great compared to other hotels on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Somadevi Angkor Resort & Spa

This hotel was rated as 4 stars, but it should be 3 stars. It's very old, and there was no plug by our bedsides. The bathroom was not bright enough and water was constantly leaked out to the floor from the shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

We had an upgrade to a garden-view bungalow, and we loved it. By far, it's the best hotel on the entire Vietnam trip. The staff was very helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 28, 2023

Dear Minh,

Thank you so much for your good reviews!

We are very thrilled to hear that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience. We’re very grateful for customers like you and hope to see you again!

Warmest regards,
Hien

First time visiting Costa Rica
Costa Rica | Jan 10 - Jan 19, 2023

A
Aaron M.
Portland, OR | Reviewed on Jan 21, 2023
We visited Costa Rica for the first time and spent 9 days in the country. We spent our first night in San Jose and then 2 nights each in Manuel Antonio, Monteverde, La Fortuna and Tamarindo. We wanted to see as much as possible on this trip and we feel like we got to see a lot of different places. Getting to these different places wasn't easy. My wife gets car sick and she really had a rough time on the roads. If I could do it again I would have considered flying from place to place when... Read more

We visited Costa Rica for the first time and spent 9 days in the country. We spent our first night in San Jose and then 2 nights each in Manuel Antonio, Monteverde, La Fortuna and Tamarindo. We wanted to see as much as possible on this trip and we feel like we got to see a lot of different places. Getting to these different places wasn't easy. My wife gets car sick and she really had a rough time on the roads. If I could do it again I would have considered flying from place to place when possible. The drive times were all longer than we expected. Most roads were paved but not all. And some roads had many potholes. Even when paved the winding roads made the drives feel extra long. Fortunately our drivers were one of the highlights of our trip. They were all personable and professional. They were excellent drivers and handled the challenging road conditions like true pro's. They were very hospitable. They answered our questions and let us practice our bad Spanish.
All of our guides were wonderful. They were all very knowledgeable and professional and friendly. You can tell they enjoy what they do.

Hotel Reviews
Holiday Inn San José-Aurola
San José

This hotel wasn't "amazing" but it was fine and served it's purpose. We checked in at 10 at night and were gone the next day by 2. The rooms were dated and drab but everything worked. Great water pressure in the shower. We were hungry when we got in but didn't know where to find food at such a late hour. The person at the front desk let us know that we could order via Uber Eats. 45 minutes later we were eating Chinese food in our room. If he hadn't mentioned it, I'm not sure we would have thought of delivery. The breakfast in the morning was a good mix of hot foods and fruits. The waiter helped us when my wife overcooked her waffle in the waffle maker. The location of the hotel is very convenient to downtown San Jose. They held our bags as we went out to explore the city. Overall a solid choice for 1 night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

We didn't have any hot water on our first night. Of course when the hotel sent someone to check on it the next morning the hot water was working. We had intermittent hot water for the rest of our stay. Besides the hot water, I don't have any complaints about the hotel. The room is simple and comfortable. Our 3rd floor room had a balcony overlooking the gardens. The restaurant served a yummy buffet breakfast. My favorite part of the property was the proximity to the beach. The beach is beautiful and only a few minutes from our room. We saw a sloth perched in the trees at the beach on our last day.

Authenticity & Character
Location
Beach access. 15 minute walk to Manuel Antonio park.
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

This is a beautiful property. The landscaping is beautiful with a garden and walking trail. Didn't get to use the heated pool or hot tub but it looked like the perfect way to finish a long day. The rooms were modern and comfortable. Great shower water pressure. The front desk staff, especially Lilly, was very helpful and hospitable. The restaurant had a yummy ala carte style breakfast in the morning. My only complaint is that with high winds during our stay, the branches from the trees kept hitting the roof above our room making it very difficult to sleep. We should have said something after the first night. If you're on the 4th floor make sure the tree branches are clear of the roof.

Authenticity & Character
Simple and stylish
Location
Right across the street from a shopping plaza that includes a supermarket and several restaurants
Staff
Cleanliness & Comfort
Paradise Hot Springs Thermal Water Resort
La Fortuna

Fantastic hotel. The combination of the various hot spring pools, surrounding vegetation and the view of the mountains made this property really impressive. I think there was 7 or 8 different pools/hot tubs to enjoy. My favorite part was the view of the pasture and mountain from the coffee shop. The property feels luxurious and natural at the same time. The breakfast buffet at the restaurant was my favorite breakfast of all the hotels we stayed at. Good selection of hot breakfast food and all the fruits you could want. The rooms were modern, spacious and comfortable. Staff was friendly. Kenneth helped us schedule a taxi and make a dinner reservation on our first night.

Authenticity & Character
Location
Beautiful location but not very walkable. Must taxi or drive to town or restaurants.
Staff
Cleanliness & Comfort
Hotel Pasatiempo
Tamarindo

We got to stay in the Villa. It was basically a one bedroom house with a full kitchen and living room and nice covered patio section. When we were escorted to the villa the sofa bed in the living room looked like it had been used and not cleaned and a coffee cup was in the sink. The hotel employee assisting us had somebody come and makeup the sofa while we were out at lunch. Not a huge deal but not a great first impression either. The shower water pressure was weak. The property is full of trees and animals. We saw an Iguana, monkeys, squirrels, lizards and cats. The breakfast was served a la carte and was delicious. The restaurant staff was very friendly. The pool was simple but very relaxing. Live music sounded good too.

Authenticity & Character
Location
Walking distance to beach and all you need in Tamarindo. Right across the street from a supermarket and ATM. Many restaurants within walking distance.
Staff
Cleanliness & Comfort
Activity Reviews
Damas Island Kayaking
Damas Island Kayaking
Manuel Antonio

This was a very peaceful and relaxing activity. Albi, our guide was very friendly and did a good job explaining the ecosystem. We saw a monkey, a tiger heron, a kingfisher and a Black Iguana. We kayaked for about 90 minutes. The kayaking was easy and we saw a few other guides doing tours at the same time. We then were taken to a restaurant for a small breakfast and then transported back to the hotel. We had hoped to see more animals but we still enjoyed our experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

We were in a group of 6. Our guide Andre was very knowledgeable and showed us many things we would never have seen on our. We saw a tarantula, glowing mushroom, several sleeping birds, lizards and opossums. I thought we would see bigger animals but I was wrong.

Quality of Experience
Our guide was great.
Guides, Drivers and Staff
Transport
Backroad Mountain Biking Around Lake Arenal
Backroad Mountain Biking Around Lake Arenal
Arenal/La Fortuna

Our guide, Otto was fantastic. We were the only 2 on the tour. Otto had great energy and was so nice. The bike ride lasted about 90 minutes. You bike the road around Lake Arenal. We saw birds, cows, horses. Lots of farmland and great views of the lake. Otto even stopped on the way out of town to show us a sloth. Biking was a fun way to experience the area and get some exercise. After the ride Otto cut up a pineapple for us to snack on. And on the way back to the hotel Otto serenaded us with romantic ballad in Spanish.

Quality of Experience
Guides, Drivers and Staff
Transport
Tamarindo Turtle Nesting Tour (Seasonal)
Tamarindo Turtle Nesting Tour (Seasonal)
Costa Rica

There were 21 of us on this tour, by far our most crowded tour of the trip. The ride to the beach took an hour and then it was a 20 minute walk to the beach. We waited for over an hour while our guide scouted the beach for turtles. There was only one turtle on the beach that night. We were able to observe the turtle nesting and laying it s eggs.

Quality of Experience
It felt a little unorganized when we got to the beach but really we were just sitting and waiting for turtles. The group also felt too big for one single guide.
Guides, Drivers and Staff
Transport
Local specialist:
Brittany
Brittany M.
Denver, CO | Replied on Jan 23, 2023

Hi Aaron,
Thank you for taking the time to write a review! We really appreciate your feedback, as do our travelers. I'm glad to hear that overall, you had a great time, and that the upgrade transfers worked out better for your wife.

We hope you'll consider using kimkim again in the future,
Brittany

So grateful to have found Kimkim. Everything...
Spain | Dec 30 - Jan 10, 2023

Mareeni
Mareeni S.
Escondido, CA | Reviewed on Jan 21, 2023
So grateful to have found Kimkim. Everything was seamless. Great communication and wonderful ideas. The concert at Palau de la Musica was phenomenal. Pintxos tours sublime. Our guides Nereae and Diego so helpful and knowledgeable. Read more

So grateful to have found Kimkim. Everything was seamless. Great communication and wonderful ideas. The concert at Palau de la Musica was phenomenal. Pintxos tours sublime. Our guides Nereae and Diego so helpful and knowledgeable.

Hotel Review
Hotel Ercilla de Bilbao
Bilbao, Bizkaia

Breakfast was unbelievable! Rooms small but comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jan 23, 2023

Hi Maareni! Thank you so much for taking the time to write this review and for your feedback, which I will make sure to forward to our team of local guides, who were very happy to show you around Barcelona and Basque Country! I'm so glad you and your family enjoyed this adventure and it was my pleasure to help you with this trip. Kind Regards, Raquel :)