Kimkim Trip Reviews

4.8
Based on 15,692 ratings
Read 15,692 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful Personalized Trip to Portugal
Portugal | Apr 1 - Apr 11, 2025

Peter
Peter B.
Wellfleet, MA | Reviewed on Apr 12, 2025
This was our first time in Portugal, and as for several other trips, kimkim made it possible. Kimkim worked with us to plan out a perfect itinerary for 12 days in and around Lisbon and Porto. But planning is only part of what makes a trip great - it's also being there to manage when things don't go as planned. And our 12 days in Portugal started with a plane cancellation due to weather - but kimkim was there for us to re-arrange airport pickups, hotel and dinner reservations, and to help... Read more

This was our first time in Portugal, and as for several other trips, kimkim made it possible. Kimkim worked with us to plan out a perfect itinerary for 12 days in and around Lisbon and Porto. But planning is only part of what makes a trip great - it's also being there to manage when things don't go as planned. And our 12 days in Portugal started with a plane cancellation due to weather - but kimkim was there for us to re-arrange airport pickups, hotel and dinner reservations, and to help us think thru how to do in 11 days what we planned for in 12 days.
Kimkim and their local affiliate in Spain (which handles planning for Spain and Portugal) use the app "Trip Plans" - which creates realtime updates for your itinerary, including bookings and tickets... and also contains an in-app messaging service, which was monitored and responded to in near realtime by our trip planner Rita and her associates.

Because we wanted flexibility in day trips out of Lisbon and Porto, we opted for a few day trips with private drivers. Rita and team helped us put together realistic itineraries, and then found the best drivers for us. And for those worried about driver pickup locations and times (will someone actually be there for us, even if the plane/train is late???), their choice of car services and drivers comes with a traveler-friendly text-message that includes your driver's name, number, pick-up time, location mapping... and an emergency number to call if something unexpected happens. We had the same great driver (Alex) for our airport pickup, two day-trips from Lisbon, and a drop off at the Lisbon train station (to go to Porto).

Our best day trip from Porto... Douro Valley-Expert Guide-Boat-Lunch-Tastings Premium Service. We were picked up at our hotel by Pedro, who knew everything (and seemingly everyone) in the Douro Valley. Pedro took us on a beautiful drive from Porto to our first tasting, providing us with local knowledge and fun facts about the Douro valley... and patiently stopping when I saw a particularly scenic spot for photos. Pedro continued his personalized tour with us on the hour river cruise, and then to our 2nd vineyard for lunch and another tasting. And after a day of vineyard sampling, what's better than having a private car service back to your hotel.

Thank you Rita (and kimkim) for another great trip.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

Beautiful hotel with a warm and friendly staff. Walkable to many tourist sites and lots of restaurants and cafes. Rooms are spacious and well appointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

A beautiful boutique hotel on one of the most walkable streets in Porto.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Douro Valley Excursion with Wine Tastings, Local Lunch & Rabelo River Cruise
Private Douro Valley Excursion with Wine Tastings, Local Lunch & Rabelo River Cruise
Porto

The Private Douro Valley Excursion was a fabulous experience. We had a private driver who was knowledgeable and friendly, making the day feel special and tailored just for us. The wine tastings were excellent, and having the flexibility with a personal driver meant we could stop for photos and experience the scenery in a way a group tour wouldn't allow.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Peter, thank you so much for sharing your detailed experience! I’m so glad to hear your kind words and appreciation for our team. 🥹 Your feedback about the personalized service—especially the reliable driver communications and expert guidance on exploring Portugal—truly means a lot to us. I will forward your feedback to our guides, who for sure will be happy to hear that!! It was a real pleasure to help you plan this wonderful trip, and I look forward to creating more great travel experiences in the future. I wish you all the best, Rita🥰

Great trip!
Morocco | Apr 8 - Apr 11, 2025

Rachelle
Rachelle F.
Seattle, WA | Reviewed on Apr 12, 2025
Our guide Rachid was so kind, fun, and we felt well cared for. Highly recommend! Read more

Our guide Rachid was so kind, fun, and we felt well cared for. Highly recommend!

Hotel Review
Kasbah Tiziri
Kelaat Mgouna

Beautiful service and setting! Would stay here again for sure!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Apr 13, 2025

Hi Rachelle,

Thanks you for taking the time to write us about your experience, we are so glad that you had a great time with Rachid and that you liked your stay at Kasbah Tiziri. We're always here and happy to help you plan your next visit to Morocco.

Thank you again for trusting us with your trip!

Nihad, Rachid & the rest of the Morocco immersion family

Disappointed.
Japan | Mar 22 - Apr 11, 2025

J
James andrew P.
Chicago, IL | Reviewed on Apr 12, 2025
Planning and booking went well, it was the execution and detail once we got there that was terrible. Every day we were in contact with Shona, or at least trying to get in contact with her, trying to get clarity on our itinerary. We needed to check on every transfer, do we have a driver or do we need to get a taxi.. when we took the bullet train the first time , it would have been nice to know you need your QR code ready when leaving the station. And you can only go through the one lane... Read more

Planning and booking went well, it was the execution and detail once we got there that was terrible. Every day we were in contact with Shona, or at least trying to get in contact with her, trying to get clarity on our itinerary. We needed to check on every transfer, do we have a driver or do we need to get a taxi.. when we took the bullet train the first time , it would have been nice to know you need your QR code ready when leaving the station. And you can only go through the one lane that accepts QR codes. I'm sure the signs in Japanese said this, but that's why we hired a travel agency and guides, we don't speak or read Japanese.
When we arrived in Hiroshima we were told we had 3 options to get to the Sheraton Hotel, Train, Taxi, or a short walk.
1, We were already at the closest train station , 2, The taxi stand was a longer walk than to the front desk of the Sheraton.
This was the final straw and we realized KimKim was a bad choice.
We were a small group of 4, and it was very unfair for the one person who had planned the trip to be burdened almost every day doing the work of the agency. Look for her review.

Hotel Reviews
The Happo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakien TEN-YU
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Kyoto Station
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheraton Grand Hiroshima Hotel
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Centara Grand Hotel Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Roppongi Tokyo Premier
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Apr 19, 2025

Hi Andrew,
Thank you very much for your feedback. It has helped me identify areas for improvement and aspects where I can enhance my service. I will strive to work harder and pay closer attention to service details, especially during busy periods like the cherry blossom season.
Best wishes
Shona

We had a wonderful experience in Chile with t...
Chile | Apr 4 - Apr 11, 2025

Alan
Alan O.
San Jose, CA | Reviewed on Apr 12, 2025
We had a wonderful experience in Chile with the help of Kim-Kim. Camila was our host and she suggested some wonderful day trips. We really got to experienceChilean cuisine, history., and the wonderful people in Santiago, Valparaiso , and Vina Del Mar.
A standing ovations to our guides, Alex, Pablo, Sebastian, and Angel. Camila and her team were responsive to our needs and questions. Coming to Chile for the first time, we were a little nervous and anxious. Camila and her team really put...
Read more

We had a wonderful experience in Chile with the help of Kim-Kim. Camila was our host and she suggested some wonderful day trips. We really got to experienceChilean cuisine, history., and the wonderful people in Santiago, Valparaiso , and Vina Del Mar.
A standing ovations to our guides, Alex, Pablo, Sebastian, and Angel. Camila and her team were responsive to our needs and questions. Coming to Chile for the first time, we were a little nervous and anxious. Camila and her team really put our minds at ease. We were totally relaxed and felt well cared for. Gracias Camila!!!
Alan y Regina Osofsky

Activity Reviews
Visit to Quintessence Alpaca Farm
Visit to Quintessence Alpaca Farm
Chile

The Alpaca farm visit was a standout during our trip. The journey to the farm, despite some car sickness, was enjoyable with our driver and guide, Angel. Upon arrival, the owner, Mary, welcomed us warmly, and it felt like visiting an old friend. The entire experience was so much fun and left a lasting impression.

Local Markets and Cooking Class in Valparaiso
Local Markets and Cooking Class in Valparaiso
Chile

The Local Markets and Cooking Class in Valparaiso with Sebastian was a great experience. Starting with selecting fresh ingredients at the Mercado, followed by an exciting bus ride in Santiago, and then a hike to the hilltop house for cooking. The food was just incredible, and the whole experience made us feel like locals.

Street Art Tour
Street Art Tour
Chile

The Street Art Tour was fascinating, with Alex providing rich insights about the area. We admired the street art and graffiti, and appreciated Alex's flexibility in allowing us a lunch break and later picking us up.

Local specialist: Camila Fierro
Camila
Camila Fierro
Local specialist in Santiago | Replied on Apr 14, 2025

Hola Alan y Regina!
Thank you so much for your beautiful message, it truly made my day!!
I’m delighted to hear that you had a wonderful time exploring Chile, and I’m so glad you got to experience the food, history, and warm spirit of the Chilean people. It means the world to me that you felt relaxed and well cared for, that’s always my goal :)
Gracias a ustedes for trusting us and for coming to explore this beautiful country. You’ll always have a home here in Chile <3
Un abrazo gigante,
Camila

Great time in Vietnam and Laos
Vietnam | Mar 23 - Apr 5, 2025

Matt
Matt B.
Manhattan, NY | Reviewed on Apr 11, 2025

We had a great time on our two week trip to Vietnam and Laos. Trang was a great asset. She was very responsive, thorough, and communicative. Everyone was on time and the accommodations were great. Both countries are spectacular with a lot of great activities. We couldn't have asked for a better trip!

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Apr 15, 2025

Hi Matt,
Hope you and Sloane are doing fine. You might miss Vietnam and Laos . Thank you so much for your nice feedback and your kindness. It was my absolute pleasure to accompany you on your Vietnam and Laos journey. I am so happy that you enjoyed the trip and had great moments with my colleagues (tour guides, drivers,…).
Wishing you and your family all the best in life, filled with many more happy and unforgettable adventures ahead. I do hope to have a chance to accompany you on your next holiday in Southeast Asia!
Warmest greetings from Vietnam ♥️
Trang

France 2024 | Discovery DMC – Aline & Bastien
France | Jul 5 - Jul 15, 2024

Tyler
Tyler S.
Santa Clara, CA | Reviewed on Apr 11, 2025
We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC. They designed a thoughtful and well-paced itinerary that included the highlights of Paris, the historical sites of Normandy, and the beauty of Nice. The mix of guided tours, comfortable accommodations, and seamless travel logistics made the entire trip feel effortless. What stood out most was their attention to detail and responsiveness—before... Read more

We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC. They designed a thoughtful and well-paced itinerary that included the highlights of Paris, the historical sites of Normandy, and the beauty of Nice. The mix of guided tours, comfortable accommodations, and seamless travel logistics made the entire trip feel effortless.

What stood out most was their attention to detail and responsiveness—before and during the trip. They tailored the experience to fit our family’s preferences and made sure everything ran smoothly. It was a perfect balance of sightseeing, cultural immersion, and relaxation. We highly recommend Aline, Bastien, and Discovery DMC, and would definitely work with them again for future travel.

Hotel Review
Le Churchill 3*
Bayeux
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Apr 14, 2025

Dear Tyler,
Thanks a lot for your excellent review!
You've been amazing to us and we were more than happy to exchange informations and knowledge with you during the process :)
All the team is happy to read that you had a great time in France and enjoyed our activities and guides!
We also really have pleasure organizing this France trip for your family:)
Take care! We can't wait to organize your next trip to Europe or Asia!
Best
Aline

This was a fantastic trip and The KimKim team...
Portugal | Sep 17 - Oct 1, 2024

Krista
Krista B.
Newark, NJ | Reviewed on Apr 11, 2025
This was a fantastic trip and The KimKim team was very helpful and knowledgeable about the country. They helped guide us on length of time and types of tours based on our interests. It really was tailored to our needs. The only thing that could have made it better was to have a local contact in country during our stay. Read more

This was a fantastic trip and The KimKim team was very helpful and knowledgeable about the country. They helped guide us on length of time and types of tours based on our interests. It really was tailored to our needs.

The only thing that could have made it better was to have a local contact in country during our stay.

Hotel Reviews
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Lisboa Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

Feeling ripped off
Czech Republic | Mar 31 - Apr 6, 2025

Frances
Frances F.
Lakewood, NJ | Reviewed on Apr 11, 2025
I felt I overpaid for what I received. Disappointed in the hotel in Prague. My room was about 6 feet from the reception desk and was a handicap accessible room. The agents didn’t respond as quickly as I would have liked when planning especially since it was a trip planned just a month in advance. Read more

I felt I overpaid for what I received. Disappointed in the hotel in Prague. My room was about 6 feet from the reception desk and was a handicap accessible room. The agents didn’t respond as quickly as I would have liked when planning especially since it was a trip planned just a month in advance.

Activity Reviews
Sightseeing Evening Cruise
Sightseeing Evening Cruise
Prague

The audio was difficult to understand. They would say the building on the right but there were so many buildings you didn’t know which one they were talking about. The boat went in a circle.

Quality of Experience
Guides, Drivers and Staff
Prague Food Adventure: A Half-Day Culinary Journey
Prague Food Adventure: A Half-Day Culinary Journey
Prague
Quality of Experience
Food
Guides, Drivers and Staff
Highlights of Vienna: Walking Tour
Highlights of Vienna: Walking Tour
Vienna
Local specialist: Kamilla Sengwein-Reti

Our Norway trip exceeded our expectation beyond imagination!!!!!
Norway | Mar 16 - Apr 5, 2025

Yumi
Yumi A.
Kent, WA | Reviewed on Apr 10, 2025
This is our third trip with Kimkim. We absolutely had a wonderful time traveling by car in Norway. We couldn’t have done it without our Kimkim consultant, Kadri, booking agent, Fenne, and 24/7 assistance agent, David. It was a beautifully smooth operation they run as a team. Kadri listened to what we wanted: slower pace, and accommodations (boutique hotel, cottage or cabin) with beautiful views and balcony or deck when possible. She met our wish to perfection! You cannot imagine how much... Read more

This is our third trip with Kimkim. We absolutely had a wonderful time traveling by car in Norway. We couldn’t have done it without our Kimkim consultant, Kadri, booking agent, Fenne, and 24/7 assistance agent, David. It was a beautifully smooth operation they run as a team. Kadri listened to what we wanted: slower pace, and accommodations (boutique hotel, cottage or cabin) with beautiful views and balcony or deck when possible. She met our wish to perfection! You cannot imagine how much we enjoyed staying at each hotel, cottage or cabin with absolutely gorgeous views!! Fenne did all the bookings perfectly (which is not as easy as you think based on our experience), and she was always quick to communicate with us like Kadri. Lastly, but not least, David. We knew that there are a team of people on the other side of WhatsApp messages and calls, but we happened to get help from David most of the time. Norway is a large country with so many roads and ferries. There were some road closures as well due to snow David was always there to help us navigate our way. Just for a few of many examples, we once changed our itinerary at the last moment by going to Kvitnes to stay over night, rather than driving to Hennningsvaer directly as originally planned. We thought we just had to plug in the driving route with google maps, but it showed 2 ferry rides. So, we talked to David and he found a solution by plugging in 2 towns in between, that made it shorter routes without ferry rides. We couldn’t have done it, but he could do it quickly with his local knowledge. When our flight was delayed, he informed the hotel of our late arrival as well as arranging for our dinner. We loved the seamless team efforts to make our Norway experience just so superb beyond our imagination! Thank you for everything. We loved our Norway trip and will cherish the beautiful memory forever.

Hotel Reviews
Grand Hotel Oslo
Oslo

The Grand Hotel Oslo was elegant and glamorous. We loved its location, and it felt very luxurious to stay there. If we ever go back to Oslo, we would definitely stay there again.

Kilsti Compact Lodge
Eidsdal

Kilsti Compact Lodge was a fantastic choice with stunning views. We appreciated the option to ask for a food box due to its isolated location. The experience was wonderful and unforgettable.

Opus XVI
Bergen

Opus XVI was centrally located and very elegant. As someone interested in music, the name after Edvard Grieg and the accompanying biography made it an even more unique and delightful stay.

Storfjord Hotel
Storfjord

Storfjord Hotel was our favorite. It offered a gorgeous view, exceptional personal attention from the staff, and our room came with a balcony, perfect for relaxing. Even before booking, I upgraded the room after checking their website, and it was worth it.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Apr 11, 2025

Hi Yumi,
Thank you so much for your kind words! It was a real pleasure helping you design this journey, and I’m thrilled to hear it met your vision. I’m so glad you enjoyed our wonderful country and got all the help necessary from our team to make it the best trip ever!!
Wishing you continued inspiration in your travels and work – and hopefully, our paths cross again someday!
Warm regards,
Kadri

Definitely recommend our travel guide Melanie! She booked the most memorable family trip for us!
Italy | Mar 29 - Apr 2, 2025

C
Cynthia S.
the United Arab Emirates | Reviewed on Apr 10, 2025
Rome was unforgettable — and we owe so much of it to Mélanie! 🇮🇹❤️ This was our second time booking a trip with Mélanie, and once again, she went above and beyond. From airport transfers to tours, dining recommendations to unique local experiences, everything was thoughtfully planned and effortlessly executed. What we appreciated the most was how flexible, attentive, and accommodating she was — always making sure our family's needs were met, even with last-minute changes. Thanks to her,... Read more

Rome was unforgettable — and we owe so much of it to Mélanie! 🇮🇹❤️

This was our second time booking a trip with Mélanie, and once again, she went above and beyond. From airport transfers to tours, dining recommendations to unique local experiences, everything was thoughtfully planned and effortlessly executed.

What we appreciated the most was how flexible, attentive, and accommodating she was — always making sure our family's needs were met, even with last-minute changes. Thanks to her, we didn’t just visit Rome… we experienced it.

She even connected us with amazing local tour guides that made us fall in love with the city even more. We now have our go-to people in Rome!

Thank you, Mélanie, for making this trip smooth, memorable, and full of joy. Already looking forward to our next adventure with you! 🌍✨

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Apr 11, 2025
Hi Cynthia,
thank you so much for such a lovely review.
Every trip really is special to me and knowing I helped create lasting memories for you and your family really is special and reminds me why I love my job :)
I was so happy to hear the booking team were able to get Rachele for your tours too, I know how much that meant to your and your mum, andI'm pleased your dad and brother also enjoyed it with you this time and you experienced it and not just visited, that's exactly what my aim is... Read more

Hi Cynthia,
thank you so much for such a lovely review.
Every trip really is special to me and knowing I helped create lasting memories for you and your family really is special and reminds me why I love my job :)

I was so happy to hear the booking team were able to get Rachele for your tours too, I know how much that meant to your and your mum, andI'm pleased your dad and brother also enjoyed it with you this time and you experienced it and not just visited, that's exactly what my aim is everytime I design a trip!

I can't wait to book your next trip to Italy!! You'll have to come and see me on the Amalfi Coast one day.

Get Leny of Kim Kim for Japan & Korea. Don't do it yourself...!!!
Japan | Mar 14 - Mar 29, 2025

Tim
Tim C.
Flagami, FL | Reviewed on Apr 10, 2025
Most all websites and others say it takes about 14 days to really see Japan. Well, when you're working with Leny of Kim Kim and you tell her we only have 7, she put together a most amazing trip we ever took...!!!!
Everything went as plan with no hiccups...!! If you're a little phone savvy, good with GPS and directions then all it takes ...!!
We went from Toyko, Hakone, Kyoto, Hirashima then Osaka with only our backpacks...!!!! With all the walking tours & running around, I even lost 10...
Read more

Most all websites and others say it takes about 14 days to really see Japan. Well, when you're working with Leny of Kim Kim and you tell her we only have 7, she put together a most amazing trip we ever took...!!!!
Everything went as plan with no hiccups...!! If you're a little phone savvy, good with GPS and directions then all it takes ...!!
We went from Toyko, Hakone, Kyoto, Hirashima then Osaka with only our backpacks...!!!! With all the walking tours & running around, I even lost 10 pounds...!!!
The price was also very reasonable because we don't like 5 or even 4 stars hotels. All those we stayed in were clean and had everything we needed including washers and dryers...!!!
She also arranged out stay in South Korea as well, which that was also amazing. I told her i wanted to go see Busan as its use to be called Pusan when i was there in the Navy in 80-83. Our tour guide there show me the area the Sailors hang out, but it has really changed since then.
Don't take a chance on trying to do this yourself like i thought i was going to because you will not have a good experience.
Call the best in the business...!! Leny of Kim Kim...!!!!

Hotel Review
Gora Kansuiro
Hakone

This place was amazing....!!! The staff food private hot spring tub was the bomb...!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was perfect...!!!
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Apr 10, 2025
Hi Tim and Ivonne, Thank you so much for the amazing review—it truly means a lot!
I’m so glad to hear you had such a fantastic time in both Japan and South Korea. It sounds like it was a full-on adventure (and wow—losing 10 pounds just from exploring? That’s impressive!). I'm happy I got to be part of a holiday that doubled as a workout. 😄 I enjoyed planning this trip with you, and it was great hearing your stories from your Navy days. I’m so glad we could include Busan in the itinerary. It... Read more

Hi Tim and Ivonne,

Thank you so much for the amazing review—it truly means a lot!
I’m so glad to hear you had such a fantastic time in both Japan and South Korea. It sounds like it was a full-on adventure (and wow—losing 10 pounds just from exploring? That’s impressive!). I'm happy I got to be part of a holiday that doubled as a workout. 😄

I enjoyed planning this trip with you, and it was great hearing your stories from your Navy days. I’m so glad we could include Busan in the itinerary. It was wonderful that it brought back those special memories for you.

If you’re ever planning another trip, I’d love to help again!

Warm regards,
Leny

This was our first trip with Kimkim as we had...
Colombia | Mar 29 - Apr 6, 2025

J
James W.
the United Arab Emirates | Reviewed on Apr 10, 2025
This was our first trip with Kimkim as we had no prior knowledge of Colombia and thought it best to book some knowledge and experience. We were delighted with the whole experience. From the great Maria Jose and Richard in Bogota, the wonderful Claudia in Medellin and the super Evelyn and Sofia we were treated wonderfully and with such enthusiasm that each guide had in sharing their country with us. At every step of the way we were advised very well by Margarita and Marcela and the whole trip... Read more

This was our first trip with Kimkim as we had no prior knowledge of Colombia and thought it best to book some knowledge and experience. We were delighted with the whole experience. From the great Maria Jose and Richard in Bogota, the wonderful Claudia in Medellin and the super Evelyn and Sofia we were treated wonderfully and with such enthusiasm that each guide had in sharing their country with us. At every step of the way we were advised very well by Margarita and Marcela and the whole trip had the perfect balance of being well structured enabling us to see a do many things that we wouldnt have done if we were solo travellers and all without being too rushed. A great experience.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Apr 13, 2025
Dear James!
Thank you so much for your kind words, It was such a joy to have you travel with us, and we’re so happy to hear that the experience felt both enriching and balanced. Colombia has a way of opening its arms wide, and it was a pleasure to watch you connect with its people, places, and rhythms.
Maria José, Richard, Claudia, Evelyn, Sofía, and the entire team were all delighted to share their love for this country with you & reading your words reminds us exactly why we do what we...
Read more

Dear James!
Thank you so much for your kind words, It was such a joy to have you travel with us, and we’re so happy to hear that the experience felt both enriching and balanced. Colombia has a way of opening its arms wide, and it was a pleasure to watch you connect with its people, places, and rhythms.
Maria José, Richard, Claudia, Evelyn, Sofía, and the entire team were all delighted to share their love for this country with you & reading your words reminds us exactly why we do what we do.
We’ll await you with open arms whenever you’re ready for more Colombian magic. You’ll always have a home here.
Con Cariño
Margarita, Marcela & The Colombian Trip team

Great trip to Monteverde & Sámara, Costa Rica!
Costa Rica | Mar 22 - Mar 30, 2025

Julie
Julie O.
Chicago, IL | Reviewed on Apr 10, 2025
Booking our family's trip to Costa Rica with kimkim was easy and streamlined. We simply told Gustavo what we were interested in doing & seeing, and what level accommodations we wanted, and he came up with a fantastic itinerary, including transfers between airports, hotels and activities, as well as great activities that we only needed to tweak a little on our initial call with him. In Monteverde, we particularly loved the zip lining at Treetopia Park Monteverde, our birding guide, Oscar with... Read more

Booking our family's trip to Costa Rica with kimkim was easy and streamlined. We simply told Gustavo what we were interested in doing & seeing, and what level accommodations we wanted, and he came up with a fantastic itinerary, including transfers between airports, hotels and activities, as well as great activities that we only needed to tweak a little on our initial call with him. In Monteverde, we particularly loved the zip lining at Treetopia Park Monteverde, our birding guide, Oscar with Ocotea Tours & Transfers (who was very flexible and indulging based on our birding priorities), and our coffee & chocolate tour with Katherine at Don Juan Monteverde. The treetop dining experience at San Lucas Treetop Dining Experience was fun too, and the food was delicious. In Sámara, we enjoyed our fishing and snorkeling adventure with Sámara Adventures, even though we didn't catch fish--but we saw lots of dolphins right up close to our boat! Our hike at the Werner Sauter Biological Reserve was good too--lots of wildlife. I would say that the Scarlet Macaw Refuge and Breeding Center Experience was a little disappointing; it was scheduled for 3 hours but only lasted about 1.5 hours including transportation; we had hoped to see the actual breeding facilities but only saw the macaws being fed by staff. This was great, but since we were staying at nearby Punta Islita, we had seen several of them flying around and eating in the trees on the resort property by the time we attended the experience. I will say that Punta Islita is a good 30 minutes away from Sámara, and 2 of our 3 experiences were in Sámara, so there was a lot of driving. The Hotel Punta Islita offers many of the same tours and adventures that we had with Sámara Adventures--so maybe we could have had fishing/snorkeling and hiking without as much driving if we'd used the hotel's options instead?

We loved our accommodations at the Cloud Forest Lodge in Monteverde and the Hotel Punta Islita, Autograph Collection near Sámara--especially the views and wildlife (mostly birds) at Cloud Forest, and the pool, beach access and wildlife (including howler monkeys & scarlet macaws) at Punta Islita. While both these accommodations are beautiful and fairly luxurious, they are both removed from local culture, making it more difficult to explore the nearby (far in the case of Sámara--about 30 minutes away) towns, restaurants and cultural life on foot without having to call a taxi or other ride service. They did have all the amenities we needed on site, but we found ourselves eating at the same hotel restaurant (which were still excellent) for most meals in each hotel. I wanted to have some local gallo pinto, but the hotel restaurant versions were not the same as the gallo pinto I got at sodas when I was in Costa Rica many years ago--and we never found the time to find a soda or smaller restaurant at which we could get authentic gallo pinto (though if we'd made more effort to call a taxi for a ride into town in Monteverde for lunch or dinner one day, I'm sure we could have found some!). In addition, neither of these accommodations seemed to have good suite options for a family of 3--2 adults and a teen son--that would allow for much privacy (Cloud Forest Lodge was better in this sense--at least there was a large bathroom). They would be better suited for a couple, or you'd have to book more than one room/suite.

Overall, we LOVED our trip to Costa Rica, and particularly loved the fact that booking with kimkim made it easy, with an easy-to-follow itinerary, so that we didn't have to worry about ground transportation (especially between airports & hotels) or scheduling of tours while in-country. It was great to have a schedule to follow, but also enough downtime to relax and enjoy the beauty of Monteverde and Punta Islita!

Hotel Reviews
Cloud Forest Lodge
Monteverde

Beautiful surroundings and views. Endémica restaurant is fantastic with so many delicious options and a beautiful fireplace and balcony. Very friendly and accommodating staff. Removed enough from Monteverde that you must call a cab to go into town. A little more difficult for families--we had the largest suite, the Tityra Junior Suite for our family of three (parents & 1 teen son), and it's still only one large room (with king bed & a daybed) with a large bathroom. In the future, I might book 2 different rooms. The nature trails around the property were great for hiking and some wildlife, and the bird viewing as well as cloud forest views from the balconies were excellent.

Authenticity & Character
in the middle of the cloud forest
Location
beautiful natural surroundings and wildlife
Staff
very friendly; we loved our waiter at Endémica Restaurant (who I think was the manager but can't remember his name!)
Cleanliness & Comfort
everything squeaky clean
Hotel Punta Islita, Autograph Collection
Bejuco

Beautiful surroundings, excellent pool, excellent beach access with great restaurant at the beach and beach-side service. Great amenities and options for activities--surfing lessions, bird watching, monkey sighting, etc. Excellent restaurant at the hotel itself. The mountain view room was excellent for wildlife sighting--we saw howler monkeys in the valley below and scarlet macaws in the tree above our little "yard".

Authenticity & Character
Great wildlife opportunities, beautiful beach, staff was wonderful. There is a cultural museum (which we didn't visit) but removed from opportunities to actually meet and mingle with local people.
Location
Absolutely beautiful with lots of wildlife and great beach, but removed from "nearby" town so no real opportunity to experience local culture.
Staff
Very accommodating
Cleanliness & Comfort
Very clean.
Activity Reviews
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

LOVED the ziplining! The hanging bridges were great too--saw lots of wildlife including many birds and a snake!

Quality of Experience
Ziplining was awesome! Hanging bridges were fun but more like checking a box.
Guides, Drivers and Staff
Ziplining staff was amazing. Our hanging bridge guide seemed to play favorites with some in our group a bit which could be a little off-putting.
Transport
Private Curi-Cancha Bird-Watching Experience
Private Curi-Cancha Bird-Watching Experience
Monteverde

Oscar, our birding guide, was fantastic! Knowledgeable, and very accommodating to our birding priorities!

Quality of Experience
Guides, Drivers and Staff
Transport
Werner Sauter Biological Reserve Hike (Seasonal)
Werner Sauter Biological Reserve Hike (Seasonal)
Sámara

Saw lots of wildlife including many "lifer" birds as well as howler monkeys! Learned lots about the local flora as well--very interesting. Great view of Sámara beach during the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Coffee, Chocolate & Sugar Cane Experience
Private Coffee, Chocolate & Sugar Cane Experience
Monteverde

Katherine, our guide, was fabulous! We loved chatting with her and learning from her. I would highly recommend this experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Treetop Dining Experience with Wine Pairing
Treetop Dining Experience with Wine Pairing
Monteverde

The food was excellent and the service fantastic. The view was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Adventure Fishing and Snorkel
Private Adventure Fishing and Snorkel
Sámara

We loved this adventure! Unfortunately, we were there during a season when the fishing wasn't great so we didn't catch anything--but our son (a seasoned fisherman) was OK with that ("that's why they call it fishing and not catching"). The boat ride was beautiful and we saw lots of dolphins right alongside the boat. The snorkeling was great too--our son spotted a ray as well as a turtle for us all! The boat driver & fishing guide were fantastic as well--and the fruit at the end of the ride was incredibly delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Scarlet Macaw Refuge and Breeding Center Experience
Scarlet Macaw Refuge and Breeding Center Experience
Sámara

It was fun to learn about the breeding project that has been so successful at reinvigorating the scarlet macaw population in Costa Rica--what a great accomplishment! In terms of seeing the macaws, we were led to the area where food is put out for them, which our guide did, and tons of them came to eat the food provided (these were birds that had been bred & hatched at the center then released into the wild after 2-3 years--the center provides less than 50% of their daily nutritional requirements--can't remember exactly how much--20-40%??--so that the released birds can learn to forage and survive on their own but have a backup just in case). So we learned a lot about the project and are happy that we were able to support the project. But we were hoping to see the actual breeding center itself--where the eggs are laid/chicks are hatched, and that wasn't part of the tour. Also it was billed as a 3-hour experience, and only lasted about 45 minutes (plus transportation there & back--about 10 min each way).

Quality of Experience
seeing the breeding area itself
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 15, 2025
Thank you so much for your thoughtful review! I’m so glad to hear that your family loved your trip to Costa Rica and that the planning process with kimkim felt easy and stress-free. It’s great to know the zip-lining at Treetopia Park, birding with Oscar from Ocotea Tours, and the coffee and chocolate tour with Katherine were highlights in Monteverde. I'm also happy to hear you enjoyed the treetop dining experience and had such a fun time spotting dolphins during your fishing/snorkeling tour... Read more

Thank you so much for your thoughtful review! I’m so glad to hear that your family loved your trip to Costa Rica and that the planning process with kimkim felt easy and stress-free.

It’s great to know the zip-lining at Treetopia Park, birding with Oscar from Ocotea Tours, and the coffee and chocolate tour with Katherine were highlights in Monteverde. I'm also happy to hear you enjoyed the treetop dining experience and had such a fun time spotting dolphins during your fishing/snorkeling tour with Sámara Adventures.

Your feedback about the Scarlet Macaw Refuge and the driving logistics between Punta Islita and Sámara is really helpful—we’ll keep this in mind for future travelers looking for more convenience or time-efficient options. And thank you for sharing your thoughts on the hotel dining and suite setup—we always aim to match accommodations to travelers’ needs as closely as possible, and this insight is invaluable.

It was a pleasure helping you plan this adventure, and I’d love to work with you again if you decide to return—maybe next time we’ll make sure to fit in a stop at a local soda for that authentic gallo pinto, I have some great places I would love to share with you 🦥

Morocco: a pleasant surprise. Five (maximum) stars: Mohamed, our guide for ...
Morocco | Mar 31 - Apr 4, 2025

J
Jeffrey c.
Newark, NJ | Reviewed on Apr 10, 2025
Five (maximum) stars: Mohamed, our guide for the days in Marrakech; very informative, very knowledgeable; very pleasant and patient; speaks English very understandably.
Five stars: Yasser (our driver); with us for our five days in Morocco. Also informative as to local customs, “do’s and don’ts” , speaks English well enough, very pleasant and communicative.
Five stars: Camp Inara, Agafay; good food; great surroundings; pleasant people; nice pool.
Four stars: Hotel Medina in Essaouira....
Read more

Five (maximum) stars: Mohamed, our guide for the days in Marrakech; very informative, very knowledgeable; very pleasant and patient; speaks English very understandably.
Five stars: Yasser (our driver); with us for our five days in Morocco. Also informative as to local customs, “do’s and don’ts” , speaks English well enough, very pleasant and communicative.
Five stars: Camp Inara, Agafay; good food; great surroundings; pleasant people; nice pool.
Four stars: Hotel Medina in Essaouira. Right outside the medina. Just below luxury category, but nice, comfortable, clean and well-located hotel.
Three stars: Riad Pachavana in Marrakech; nice accommodations, but seemed a bit “tired”. Clean and sanitary. Friendly, efficient employees. There was another riad in the restaurant where we dined, Maison Arabe, which seemed much more elegant, but probably more expensive. We wouldn’t discourage a stay at Riad Pachavana, but it’s not a five star place (nor was it advertised as such).
We were favourably impressed with Morocco, it’s people, places and receptiveness to tourists - reserved, but helpful. I would return. ,

Activity Reviews
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

Three stars, but likely because we are finicky eaters.

Quality of Experience
Food
Generally good quality; good value for cost; fish was fresh and tasty.
Guides, Drivers and Staff
Yasser and Mohamed were both great, for the reasons in the body of my review.
Transport
Comfortable, roomy, modern car
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Comprehensive; our guide, Mohamed, was fantastic.

Quality of Experience
Guide, driver, camp Inara.
Food
(It’s just our particular tastes - we didn’t visit for the food.
Guides, Drivers and Staff
Transport
Guided Tour of Majorelle Garden
Guided Tour of Majorelle Garden
Marrakesh
Self-Guided  exploration of Essaouira Medina
Self-Guided exploration of Essaouira Medina
Morocco

Wind was especially strong the day we were there and that negatively interfered with the experience.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 11, 2025
Hi Jeffrey, Thank you for taking the time to share such thoughtful and detailed feedback. We’re very pleased to hear that you had a great experience in Morocco and that both Mohamed and Yasser made a strong impression with their professionalism, knowledge, and hospitality. We’re glad you enjoyed Camp Inara and appreciated its setting, food, and service. Your honest comments about the hotels in Marrakech and Essaouira are very helpful. We will keep them in mind when making future... Read more

Hi Jeffrey,

Thank you for taking the time to share such thoughtful and detailed feedback. We’re very pleased to hear that you had a great experience in Morocco and that both Mohamed and Yasser made a strong impression with their professionalism, knowledge, and hospitality.

We’re glad you enjoyed Camp Inara and appreciated its setting, food, and service. Your honest comments about the hotels in Marrakech and Essaouira are very helpful. We will keep them in mind when making future recommendations to better match travelers with the right level of comfort and style.

We also appreciate your thoughts on the food tour. Tastes vary, and we understand it wasn’t the right fit for you. We'll continue to offer options that better suit individual preferences.

It’s great to hear that Morocco and its people left a positive impression. If you choose to return, it would be our pleasure to assist you again and help create another memorable experience.

Best regards,
Ali

A wonderful trip!.
Norway | Apr 5 - Apr 9, 2025

Anne
Anne B.
Boston, MA | Reviewed on Apr 10, 2025
Anders was amazing at setting up my trip. He answered all my many questions and helped design a wonderful itinerary.
Jacob was there everyday when I emailed . and was always so helpful and encouraging!
Read more

Anders was amazing at setting up my trip. He answered all my many questions and helped design a wonderful itinerary.
Jacob was there everyday when I emailed . and was always so helpful and encouraging!

Hotel Reviews
Quality Hotel Ålesund
Ålesund

Lovely hotel. Right there in town. Great breakfast buffet. Very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Perfect location! Comfy bed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Art Nouveau and Maritime History Tour
Art Nouveau and Maritime History Tour
Ålesund

Lucas our guide was warm and personable and had great knowledge about the history of Alesund.

Quality of Experience
Guides, Drivers and Staff
Transport
Fløibanen  Funicular Experience (tickets included)
Fløibanen Funicular Experience (tickets included)
Bergen
Quality of Experience
Local specialist: Anders Westlund

Liz is excellent.
New Zealand | Mar 27 - Apr 8, 2025

C
Clarysse N.
Los Angeles, CA | Reviewed on Apr 10, 2025
Liz is excellent. Knowledgeable, timely, patient, helpful. The hotels she recommended were spot on; great location, beautiful views, excellent customer service. All pick ups and tours went off without a problem. Read more

Liz is excellent. Knowledgeable, timely, patient, helpful. The hotels she recommended were spot on; great location, beautiful views, excellent customer service. All pick ups and tours went off without a problem.

Hotel Reviews
QT
Queenstown

Staff so helpful and accommodating. Views amazing. We were upgraded to a higher floor where the views were even more spectacular.

Location
Just a short walk to city center made for a peaceful location.
Staff
Cleanliness & Comfort
M Social
Auckland

Great location. Helpful staff. Beautiful views.

Location
Staff
Cleanliness & Comfort
Bolton Hotel
Wellington

Loved the one bedroom suite with washer/dryer. Having a simple and leisurely breakfast in our room was very enjoyable. Appreciated the complimentary cable car tickets and the walk through the botanical garden.

Location
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Apr 16, 2025

Dear Clarysse,
It was such a pleasure to work with you planning this trip. I truly enjoyed it. I appreciate your review and I am very glad that you all enjoyed the trip so much. I'm also glad you enjoyed the cable car tickets and the upgrade in the QT. That's a fun hotel and you are correct, the staff is wonderful.

Please reach out if we can help in the future. I would love to work with you again.
Cheers
liz

All guides and drivers very friendly, and wil...
Belize | Apr 4 - Apr 9, 2025

R
Ronald L.
Flagami, FL | Reviewed on Apr 10, 2025
All guides and drivers very friendly, and willing to take their time with us. Also if the tour went on beyond the planned time.
all 3 maya site visits (Tikal, Xunantunich, Caracol) were fantastic, we could spent so much time here.
Unfortunately the option to extend the visit to Tikal to 2 days came a bit too late, but would have been a good choice.
Hotel was from a price point overrated, also many some points not up to standard, deteriorating. Also the spa debacle was a bad experience. Even... Read more

All guides and drivers very friendly, and willing to take their time with us. Also if the tour went on beyond the planned time.
all 3 maya site visits (Tikal, Xunantunich, Caracol) were fantastic, we could spent so much time here.
Unfortunately the option to extend the visit to Tikal to 2 days came a bit too late, but would have been a good choice.

Hotel was from a price point overrated, also many some points not up to standard, deteriorating. Also the spa debacle was a bad experience. Even afterwards none of the staff at front desk or resort management came to us to review and discuss this …
Food and staff (except at front desk) were very friendly and customer oriented.

Last day was a bit disappointing, as we went for a very long drive to jaguar reserve, and this was just a walk in the forest, no animal seems. This became a wasted day to be honest, and we should have gone somewhere else.

In general people In Guatemala and Belize were very friendly, great hospitality, never felt a situation that we came in an uncomfortable situation. Also complement to the guides and drivers, but we felt taken care of and safe.

Hotel Review
Ka'ana Resort Boutique
San Ignacio

Too expensive for what is being offered. Very friendly staff, although front desk experience related to spa treatment was very rude and not professional at all. Food was good, nice special dinner menu/buffet and 3 days On many aspects the resort lacks maintenance, like entrance from road is very poor, room had many small issues, etc etc.

Authenticity & Character
Location
Staff
Staff very friendly, except issues with front desk staff
Cleanliness & Comfort
E
Activity Reviews
Discover Xunantunich
Discover Xunantunich
Belize

Fantastic

Quality of Experience
Guides, Drivers and Staff
Transport
Tikal Maya Ruin
Tikal Maya Ruin
Belize

Amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Thank you!
Thank you!
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
The
Enjoy Barton Creek
Enjoy Barton Creek
Belize

Very good experience also the swimming

Quality of Experience
Guides, Drivers and Staff
Transport
Bit an old van
¡Welcome to Belize!
¡Welcome to Belize!
Belize

All good

Quality of Experience
Guides, Drivers and Staff
Transport
Caracol
Caracol
Belize

Amazing

Quality of Experience
Guides, Drivers and Staff
Transport
We had a better van this time
Waterfall swimming and Jungle trekking
Waterfall swimming and Jungle trekking
Belize

The

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Preserve
Jaguar Preserve
Belize

Disappointing, long drive and not much to see. No jaguars in the facility, museum was of poor quality

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Apr 12, 2025

We are so happy to grow our friends and family community, we value and appreciate your trust, time and preference.

We love so much archaeology, nature and outdoor that since the very first day we fall in love with sharing with you because we felt your passion. We are so excited while reading your words as all our team members are giving their best and we are a huge family with all local tour guides, coming from our communities.

Our hope is to meet up for the rest of Guatemala or Central America and continue discovering our extraordinary cultures.

Excellent Trip! Thank you to our great trip organizer, Emerson! April 3-8, 2025
Finland | Apr 3 - Apr 8, 2025

K
Kerry S.
Minneapolis, MN | Reviewed on Apr 09, 2025
We did several things during our time in Finland. Just enough to keep busy but not burn out First, our trip organizer, Emerson is 10 stars. His attention to detail and organization ensured a stress free trip. THANK YOU!! Of the 4 organized tours, two really stood out: the northern lights tour and visiting Tallinn. The northern lights tour with Beyond Arctic in Rovaniemi was excellent. Our guide (Leevi) was great and the gear provided was very much needed for the cold elements... Read more

We did several things during our time in Finland. Just enough to keep busy but not burn out First, our trip organizer, Emerson is 10 stars. His attention to detail and organization ensured a stress free trip. THANK YOU!!

Of the 4 organized tours, two really stood out: the northern lights tour and visiting Tallinn. The northern lights tour with Beyond Arctic in Rovaniemi was excellent. Our guide (Leevi) was great and the gear provided was very much needed for the cold elements of the arctic. We were fortunate to see a great show!
The tour of old town in Tallinn with guide, Christopher, was AMAZING! Full of knowledge and funny! We did a day trip to Tallinn, but it deserves a couple of days to explore both old town and the new town! We grabbed a quick bite from The Third Dragon Medieval Tavern that is located in the old courtroom of Tallinn Town Hall. It was fun, the staff in character and the Elk soup broth was the perfect belly warmer on a cold day. Be sure to wonder off on side streets to find crafts off the beaten path. We visited Puupank. They have beautiful wood crafts.
I highly recommend using KimKim and will again in the future. Thank you!

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Apr 10, 2025

Thank you so much for your wonderful review! I’m very happy to hear you had a great time in Finland and Tallinn. It was a pleasure planning your trip! I’m glad you enjoyed the Northern Lights tour and the day in Tallinn — both are truly special experiences. Thank you again for trusting me with your trip, and I hope to help you plan another adventure in the future!

Trip of a life time
Norway | Mar 28 - Apr 7, 2025

Kathryn
Kathryn J.
Ashburn, VA | Reviewed on Apr 09, 2025
Thanks to Katie, we had such an amazing trip that we will remember forever. My mom always wanted to see Norway, her father’s home, and Katie made it possible. She created a plan that accommodated our different ages, needs and desires for the trip. We had a busy season prior to the trip and I would not have had the time or knowledge to plan this myself. Communication was great and the process was collaborative, in that we were asked about our preference every step of the way. We received a... Read more

Thanks to Katie, we had such an amazing trip that we will remember forever. My mom always wanted to see Norway, her father’s home, and Katie made it possible. She created a plan that accommodated our different ages, needs and desires for the trip. We had a busy season prior to the trip and I would not have had the time or knowledge to plan this myself. Communication was great and the process was collaborative, in that we were asked about our preference every step of the way. We received a detailed plan, including ready-to-print/save tickets, itineraries, and essential information. Everything went smoothly and we really enjoyed all of the activities planned as well as the selected accommodations. It was also nice knowing that there was a local contact person in case something went wrong. We are grateful to Katie and KimKim for such an unforgettable experience.

Hotel Reviews
Thon Hotel Cecil
Oslo

Super friendly staff and best breakfast in history! Location was in a beautiful neighborhood and central to the other activities we were doing (harbor, fjord cruise, walking tour, museums). The train station was close by and the local transportation stops were also plentiful there. They were lots of nice places to eat nearby too.

Authenticity & Character
Older building/neighborhood, real food breakfast
Location
Central to other activities, beautiful architecture, good places to eat, close to the train station, tram and bus stops nearby, giving us access to other areas we wanted to visit
Staff
All the staff were incredibly accommodating, friendly and helpful. I forgot to print something important and they helped me sort that out, as well as a good care of our luggage when we needed to leave it for a porter service
Cleanliness & Comfort
Perfect
Bergen Børs Hotel
Bergen

This was one of the most beautiful hotels I’ve ever seen in terms of the architecture and the interior design of the room.

Authenticity & Character
The hotel has been updated, but they left the beautiful bones of the building, showcasing its unique architecture
Location
This was very close to the train station that we arrive from, across the street from the harbor, which is so beautiful, a short walk to the cable car that takes you to the most beautiful viewing spot… the hotel is walking distance from everything.
Staff
Very friendly and helpful
Cleanliness & Comfort
The room was very beautiful as was the bathroom. The beds were comfortable.
ÆRA
Krokelvdalen

This place is amazing. I wish we could’ve stayed longer. Unfortunately the weather did not allow us to see the aurora borealis, however, we were still happy that we came to stay here. Just watching the water, mountains, and snow falling through the big glass window was incredible in itself. I would love to come here again and stay a few days as a retreat. The design of the cabin was so well thought out. It was very aesthetically pleasing, but also very functional.

Authenticity & Character
The unique design of the place made it very special. I’ve never stayed anywhere like this.
Location
While the location isn’t central, it is perfect for getting away from the city light pollution to provide the best chance of seeing the northern lights. Additionally, although it is further out, it was very easy to access. There is a bus that goes directly to it. We were also able to take a taxi there from the airport. The drive itself has stunning views of the water and mountains. The Sami reindeer camp is also close by.
Staff
The staff were great here. They helped us figuring out things such as the bus, how to find things on our phones! They also helped us get our luggage from the cabin to the bus stop when we left, which was especially helpful since my boots had lost some of their waterproofing.
Cleanliness & Comfort
The bathroom was amazing and had a heated floor. The whole place was squeaky clean.
Scandic Ishavshotel
Tromsø

The hotel was well designed, perfectly located, had a wonderfully helpful staff, an excellent breakfast, including a real barista, (who was extremely nice and she made great lattes!), and an amazing view of the harbor from our room and the dining area.

Authenticity & Character
This hotel had more modern, Scandinavian design, and we really enjoyed it. The location was right on the harbor and within walking distance of quaint historic buildings, which housed museums, restaurants, cafés, and shops.
Location
Amazing views and walkable to everything
Staff
All the staff are very accommodating and helpful
Cleanliness & Comfort
Everything was perfect
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

This was such a great place too stay prior to catching our flight out of Oslo. The hotel was so nice that we wish we could stay a bit longer. It was very beautifully designed, especially in the dining room. The room was the largest we stayed in during our trip, with comfortable beds, a couch, and a soaking tub in the bathroom. The breakfast was excellent as well.

Authenticity & Character
While the construction was not historic or anything, the interior design was on point.
Location
The location was amazing for its proximity to the airport. We stayed there on our last night to make it easier to catch our plane. This would also be a great place to rest after a late arrival.
Staff
Friendly and easy check in process
Cleanliness & Comfort
The room was completely comfortable. The bathroom was great.
Local specialist: Katie Acheson-Gray

Over delivered - such a great trip
Colombia | Mar 24 - Apr 2, 2025

L
Linda S.
Newark, NJ | Reviewed on Apr 09, 2025

Michael was amazing at putting this trip together - many many thanks for such a wonderful experience. He was so responsive, kind, and accommodating to our many requests. Our guides and drivers were also wonderful. Anderson (driver) was beyond great. He couldn't do enough for us, and always ready to be helpful with a smile. Carlos, Danna, Adrianna, and Joithe were great, with a special shout out to Carlos for his great care, to Danna for imparting her knowledge, and to Adrianna for giving us such a great intro to Colombia. I really couldn't be happier. Such a great trip.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 09, 2025

Hi Linda,
Thank you so much for your fantastic review! We're so happy to hear that you had such an amazing experience here in Colombia. It’s great to know that everything from the planning to the guides exceeded your expectations. We really appreciate your kind words and hope to have the pleasure of welcoming you on another adventure in the future!
All the best,
Michael & The Chaska Tours Team

Why travelers love kimkim

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.