Kimkim Trip Reviews

4.8
Based on 14,545 ratings
Read 14,545 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Absolutely fantastic trip! We loved our exper...
Morocco | Feb 18 - Feb 24, 2023

A
Ameet R.
Germany | Reviewed on Feb 25, 2023
Absolutely fantastic trip! We loved our experience visiting the northern parts of Morocco and the imperial cities. Every place we visited was incredible--Chefchaouen, Volubilis, Meknes, Fes, Rabat, Casablanca, and Marrakech. Our driver Abdellatif was very friendly and accommodating to our requests. He provided us with a lot of information about Morocco and its people and culture while we drove. We also had two outstanding guides showing us around Fes (Abdullah, nickname "Banana") and... Read more

Absolutely fantastic trip! We loved our experience visiting the northern parts of Morocco and the imperial cities. Every place we visited was incredible--Chefchaouen, Volubilis, Meknes, Fes, Rabat, Casablanca, and Marrakech. Our driver Abdellatif was very friendly and accommodating to our requests. He provided us with a lot of information about Morocco and its people and culture while we drove. We also had two outstanding guides showing us around Fes (Abdullah, nickname "Banana") and Marrakech (Hassan). In Fes, Abdullah customized our itinerary per our requests, and made sure to give us plenty of time to visit all of the sights and monuments that we were most excited to see. Hassan was very funny, knowledgeable, and witty during our tour of Marrakech. He told us so much about the Moroccan culture and shared many stories about the famous monuments we were seeing.

The hotels where we stayed in Chefchaouen, Fes, and Marrakech were absolutely incredible! We stayed in Dar Jasmine in Chefchaouen, Riad Fes in Fes, and La Maison Arabe in Marrakech. What amazing experiences. We felt like we were staying in palaces, and we definitely got a flavor of the local art, decorations, and culture at each place.

When we were planning the tour, both Abdellah and Said from Original Travels were very helpful and responsive. They gave us good advice about which cities to visit, and they customized our overall itinerary per our requests. Said also rearranged our entire itinerary after we decided to fly into Tangier rather than into Casablanca.

Thank you to Original Travels, as well as to our driver Abdellatif and our tour guides Abdullah (Banana) and Hassan. They made our trip to Morocco truly an unforgettable experience.

Hotel Reviews
Dar Jasmine
Chefchaouen

Beautiful views of the Blue Pearl of Chefchaouen. No need to visit the Spanish Mosque, because you get even better views from the accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès

Incredibly decorated, simply beautiful Riad right in the heart of the old medina of Fes! Rooftop terrace bar with panoramic views of Fes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Beautiful historic hotel, wonderfully decorated, outdoor dining right next to their pool! Great location as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes

Our tour guide, Abdullah (nickname Banana) was fantastic!

Quality of Experience
Guides, Drivers and Staff
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Marrakesh

Our tour guide, Hassan, was fantastic! Very knowledgeable, funny, witty.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Feb 27, 2023
Hi Ameet, Thank you so much for such incredible feedback. We are happy to see that you had a 5-star experience at our company. On behalf of all the members of our team, we would like to thank you for such precious words which are highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our... Read more

Hi Ameet,

Thank you so much for such incredible feedback. We are happy to see that you had a 5-star experience at our company.

On behalf of all the members of our team, we would like to thank you for such precious words which are highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our guests with memorable journeys and make them enjoy the scenic beauty of our country to the fullest. The entire team at Original Travels really appreciates your awesome review.

Thank you again and looking forward to serving you again in the future.

Best,
Abdel

Absolutely incredible trip. Our guide, sherpa...
Nepal | Feb 18 - Feb 24, 2023

B
Brian W.
Belgium | Reviewed on Feb 25, 2023

Absolutely incredible trip. Our guide, sherpa and porter were all awesome. We saw some spectacular sights and it was the trip of a lifetime.

Local specialist: Kunchok Nima
Kunchok
Kunchok Nima
Local specialist in Kathmandu , USA | Replied on Feb 25, 2023

Thank you for your wonderful review. It was pleasure hosting you , Elliot and Toby to Nepal. Absolute LEGENDS ! Personally for me , i enjoyed as much, travelling with you guys. Indeed a trip of lifetime!
Rest assured that your kind words have been relayed to our entire team especially Sonam.
We very much look forward to welcoming you guys to Nepal in near future . Till then take care and see you soon

Cheers
Kunchok

Our trip to Thailand was excellent! We did ev...
Thailand | Feb 15 - Feb 24, 2023

Ariana
Ariana L.
Puerto Rico | Reviewed on Feb 25, 2023
Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are... Read more

Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are a must.
Sutheeporn in Phuket, we did day trip tour to Khao Sok national park, experience was very good as well. We are very great full for choosing KimKim to plan our trip.

Activity Reviews
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Phuket

Our visit to Khao Sok was a bit different than what we thought it would be. Early morning they took us to the Tsunami memorial which was nice, then they had told us that we would do a 1h hike along with elephants and the took us to Wassana Elephant park... there was no hike, it was a place with 2 elephants tied up with chains to palm trees, they were skinny and dehydrated, a guy with a pointy spear made him do tricks like playing the harmonica, dancing and kicking coconuts. I had read al over the internet that if you were going to see elephants you should go to a sanctuary . I would've thought Kim Kim would know something like this. I strongly recommend to stop taking your customers to Wassana. Otherwise the monkey cave and bamboo rafting were really nice and fun. All pictures of khao sok on the internet show off the Damn, I thought we would see it.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were a little lost, the had to stop to ask for directions for almost every spot we went
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

We really enjoyed our trip to Angkor. Mr Vannak gave us a great tour. I would recommend every one who visits Cambodia to make this stop in siem reap.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

Our visit to the train market and floating markets were great and very fun. They did a stop at a sugar factory in between markets and we learned about the process of how they make sugar off coconuts. We ate at the floating markets and it was very tasty! Most shops had the same tourist market typical stuff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 01, 2023

Hi Ariana,

Thank you and glad to know you had a nice trip with us !
Thank you for your warm comments on our services. And thank you for choosing our company as your tour operator. I really appreciate your valuable feedback about the Wassana Elephant park, we will look into it and find other alternative activities. We do care about the elephant very much, we will never arrange this kind of elephant in the future. Thank you so much for your timely feedback .
Hope in the future you will travel with us again to explore more beautiful places!

 

Great museum and architecture tours
Spain | Feb 5 - Feb 16, 2023

A
Avni P.
Manhattan, NY | Reviewed on Feb 24, 2023

The museum, architecture and cultural tours organized were great. Local tour guides were great and very informative. This service was great that I could have all of the logistics, etc taken care of for me. But I don’t think the tapas tours were worth it. For the price paid, I didn’t expect to have to worry about cleanliness or food quality or safety. For both Seville and tapas tours, I was taken to places that were dusty and with food sitting out. I would skip tapas tours type of activities for my next trip.

Local specialist: Yuri Ihnatov

Seven day action-packed trip to Iceland impossible without KimKim
Iceland | Feb 15 - Feb 22, 2023

Michael
Michael S.
Westfield, NJ | Reviewed on Feb 24, 2023
Seven day action-packed trip to Iceland would not have been possible without the help of Silvia at KimKim. She worked out a fantastic itinerary: 2 days based in Borgarnes, 2 days in Vic, a fantastic night at a cabin in the Hrifunes Nature Park (great venue for Northern Lights!), finally 2 days in Reykajavik. We had pre-paid vouchers for everything and Silvia worked with us ahead of the trip to make sure we were hitting everything we wanted to see.
More important: Silvia kept in touch...
Read more

Seven day action-packed trip to Iceland would not have been possible without the help of Silvia at KimKim. She worked out a fantastic itinerary: 2 days based in Borgarnes, 2 days in Vic, a fantastic night at a cabin in the Hrifunes Nature Park (great venue for Northern Lights!), finally 2 days in Reykajavik. We had pre-paid vouchers for everything and Silvia worked with us ahead of the trip to make sure we were hitting everything we wanted to see.
More important: Silvia kept in touch throughout the trip and when bad weather caused us to cancel a trip east to Skaftafell, she had alternatives for us and handled all the rebookings. Loved the constant check-in and help with everything.
We will definitely use KimKim again and "where to go next" will be determined on where KimKim operates. We saved money with KimKim and had a fabulous time. Thanks!

Hotel Reviews
Hrifunes Nature Park
Hrífunes

Great location on the south coast of Iceland. Several cabins spaced far enough apart for privacy. We had a three-bedroom unit, clean and modern. We cooked in the well-equipped kitchen and had a fantastic time. Condition of everything was fantastic and very close to new.

Authenticity & Character
Modern unit furnished almost exclusively from Ikea.
Location
Great location for Northern Lights: dark skies, no light pollution. Convenient for hiking / touring the South - South East coast of Iceland.
Staff
Easy to reach for check-in / check-out, helpful with firing up the hot-tub.
Cleanliness & Comfort
Everything was "like new" - well maintained and trouble free. Comfy beds.
Berjaya Hotel Vík
Vík

Fantastic hotel located conveniently in Vic, opened 5-6 years ago, everything in great shape. Rooms were larger than expected, nicely finished. Restaurant was fantastic for breakfast and dinner. Good bar, exercise room. Helpful, friendly staff. Would stay again.

Authenticity & Character
Lobby well done with Iceland geology references, great wood finishes in rooms. Great place to come back to at the end of a busy day.
Location
Vic is a great base to see the South Coast of Iceland, Icelander Hotel Vic is the best place to stay in town.
Staff
Excellent local knowledge and helpful planning outdoor activities when the weather was challenging. Local eating recommendations were spot-on good.
Cleanliness & Comfort
5-6 year old hotel, everything was "like new."
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Mar 10, 2023

Hi Michael!

Thank you so much for the very thorough and amazing review of your trip to Iceland. The photos look fantastic, and it was great to hear about your experiences via phone every day :) We're thrilled you had a great time and I know the other specialists at kimkim will help you plan an amazing trip wherever you decide to go next! Feel free to reach out for some recommendations, since we know some of the specialists personally from our meetings with the team.

Best wishes to you all,
Team Unforgettable Nordic

Everything about this trip was smooth and per...
Costa Rica | Feb 14 - Feb 22, 2023

Deb
Deb T.
Pittsburgh, PA | Reviewed on Feb 24, 2023
Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on...
Read more

Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on our final day) of the volcano

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

This was the most beautiful hotel we've ever stayed at. We LOVED the hot springs and enjoyed the entire atmosphere of the hotel. The friendliness, helpfulness and service was exceptional. Food was very good. Room very comfortable. Shuttle service to the hot springs runs every few minutes and makes everything very accessible. We stayed for 4 nights and very glad we did! Because of the clouds, the volcano was only visible on our last morning, but what an amazing view we had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gaia Hotel & Reserve—Adults Only
Manuel Antonio

We loved our 3 night stay at this hotel. The accommodations were beautiful and staff was very helpful, friendly, accommodating. The owner is very kind and friendly greets every guest warmly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José

This hotel was just fine for an overnight stay. The location is good for walk around the area and finding a lovely restaurant for dinner on the other side of the park (across the street from the hotel).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

Our driver picked us up on time and we drove in comfort to the Sarapiqui River. The driver provided us with good background information as we drove to our destination. The rafting adventure was awesome! We did class 2-3 rapids in a raft with only us and our guide. A photographer paddled in a kayak near us and took photos. It was beautiful, fun and very exciting! The break for fresh fruit and the meal afterward were very nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hiking Tour
La Fortuna Waterfall Guided Hiking Tour
Arenal/La Fortuna

We had a private tour with a guide to this beautiful location.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna

This great hike to the volcano was beautiful and moderately challenging. We loved the fabulous views. Our guide was excellent and provided much information as we hiked. Relaxing afterward with a pineapple snack and watching the wildlife was memorable!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Farm Experience
Coffee & Chocolate Farm Experience
Arenal/La Fortuna

This was a very interesting, fun and tasty tour! Very good tourguide at Don Juan Company.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

Another highlight of our week! The park was crowded, but we were able to enjoy an amazing morning. We were on a small group tour with 11 people in our group. Our guide was very kind, interesting, professional and considerate of everyone's interests. We were able to see things with the guide that we never would have seen on our own. The beach was gorgeous!

Quality of Experience
Guides, Drivers and Staff
Transport
Mangrove Boat Tour
Mangrove Boat Tour
Manuel Antonio

This was an enjoyable, calm activity for our last day in Costa Rica.

Quality of Experience
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Arenal/La Fortuna

Spending the morning at the Wildlife Rehabilitation Center was one of our trip highlights. We had a small group tour with 2 other families and our guide was fabulous! He provided an educational and engaging overview of the center. The volunteer experience was fun...we weighed, measured and chopped up fruits for the wildlife and then put the meals in home-made kongs, then delivered to the animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Feb 24, 2023

Thank you so muuch for this review Deb

Andean Colombia at its best
Colombia | Feb 9 - Feb 16, 2023

Razia
Razia A.
India | Reviewed on Feb 24, 2023
Overall the trip has left remarkable memories for me . Kim Kim did a good job being a small company . As promised all was taken care . Car, private guides all along Bogotá Medellín and Cartagena. The guides were good with understandable English skills . The best of all was Sandy in Cartagena. . The people were all good and friendly and the coconut workshop with the ladies there to teach us accessory making with coconut were really nice and interactive . The place I enjoyed most was comuna13... Read more

Overall the trip has left remarkable memories for me . Kim Kim did a good job being a small company . As promised all was taken care . Car, private guides all along Bogotá Medellín and Cartagena. The guides were good with understandable English skills . The best of all was Sandy in Cartagena. . The people were all good and friendly and the coconut workshop with the ladies there to teach us accessory making with coconut were really nice and interactive . The place I enjoyed most was comuna13 and Penol Guatapé in Medellín.

Hotel Review
Hotel Kartaxa Cartagena
Cartagena

The hotel was well located and was really interestingly made . The decor , the aesthetics .

Authenticity & Character
Was very typical of Colombian style
Location
Accessible to main centre
Staff
Very helpful and courteous
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 27, 2023

Dear Razia and Mala

planning the trip with you was a lot of fun! It's great that you could now also get to know Colombia and gain such good experiences. Thank you for the nice and detailed communication throughout the planning and realization of the trip. We enjoyed answering all of your questions and making sure you had a relaxed and stress-free trip!

We are looking forward to the next time with you!
Best regards,
The Chaska Tours Team

The trip was amazing although Beth did all th...
Iceland | Feb 15 - Feb 22, 2023

K
Karen S.
Westfield, NJ | Reviewed on Feb 24, 2023

The trip was amazing although Beth did all the pre planning with Silvia. I wasn’t involved in that. So appreciated the regular contact to make sure that everything was going well. Also Silvia was able to switch things for us when we were delayed. Also kept us updated on the strike situation. Would definitely recommend Silvia to anyone

Also, our guide David who took us to the ice caves out of Vik was excellent. Would give him a 5 star review

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Mar 10, 2023

Hi Karen!

Thank you so much for a fantastic review and I'm so happy you and the group had a blast in Iceland.

Sending good vibes to you all,
Silvia

Completely Amazing trip!!
Costa Rica | Feb 10 - Feb 20, 2023

Elizabeth
Elizabeth R.
Manhattan, NY | Reviewed on Feb 24, 2023
The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa... Read more

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa Rica. Toucans, monkeys, sloths, macaws, lizards and coati mundis were all part of our experience. The trip itself had a good balance of organized tours and relaxation time. The hotels they chose were pretty as well as comfortable. The scenery - spectacular, we even saw double rainbows from our porch in Monteverdi.
One day was spent visiting natural hot springs which proved to be a very enjoyable and peaceful experience.
We were able to sample local and very delicious foods at low prices. Kim Kim / Serendipity supplied us with some recommendations for dinners and our local tour guides also provided some excellent suggestions like Pollo Fortuneno (wonderful Mahi Mahi dish) while in the Arenal/LaFortuna area.

Being foolish, tired tourists, we also managed to misplace a large sum of money and originally thought our money was stolen.
The hotel staff at Volcano Lodge found the lost money in our hotel room and, in working with Charlotte, our contact at Serendipity tours, managed to wire the money through our next hotel and hand deliver it to us.
That is what I call fantastic, over the top service! Totally incredible in every way.
We will visit Costa Rica again and will also use KimKim for future bookings in other areas

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using. The staff at this hotel could not have been nicer. Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us! Phenomenal!!! Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.

Authenticity & Character
Location
Staff
The staff returned to us money that we had lost with the help of the Kim Kim team
Cleanliness & Comfort
jacuzzi and hot springs were great, room was very pretty and comfortable
Hotel Heliconia
Monteverde Costa Rica

This hotel had very pretty and comfortable rooms and was located near enough to town to walk to town and walk to some great dinner places like Don Luis. The hill on which this hotel was located was a bit of a climb so I would not recommend walking up this hill during the heat of the day but it was quite comfortable in the evening. The staff at this hotel was very friendly and accommodating. They assisted myself and my traveling companion by helping to get us the cash we had misplaced at a different location. They really went out of their way to assist us in this regard and we will be forever grateful. We also saw some unbelievable rainbows from the porch of this hotel adding to the overall beauty. The hotel was located near enough that even when we went to the cloud forest, it was not a far ride. There is a spa at this hotel but we did not utilize it. The breakfast that was provided was not as spectacular as the other hotels in which we stayed.

Authenticity & Character
nice spacious rooms and you can get a bite to eat right at this hotel.
Location
easy walk to town and some dinner places, hotel is on a hill so you cannot walk back on a hot day.
Staff
The manager of the hotel assisted us with getting the cash that we misplaced back in our hands, truly amazing in that respect.
Cleanliness & Comfort
Very nice room with very comfortable beds.
Hotel San Bada Resort & Spa
Manuel Antonio

Nice, older hotel with excellent pool for the entire family and a separate 6th floor pool on top. Rooms very spacious and comfortable. Nice bar and excellent breakfasts. This hotel is located right next to the Manuel Antonio park so it is very conveniently located for quick access to the park and quick access to many, many restaurants in walking distance on the street. The concierge also very accommodating and helpful.

Authenticity & Character
Location
located right next to Manuel Antonio park and the animals can also be seen on the grounds of this hotel
Staff
very friendly staff who assisted with taxis and getting around town
Cleanliness & Comfort
very clean comfortable and spacious rooms
Activity Reviews
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

I enjoyed learning about a major export of Costa Rica and how the coffee is grown and harvested. When it was very dark, we did have a nice walk through the jungle, saw sloths, pit viper, porcupine, basilisk lizard and a kinkajou. Not bad for a short stroll through the jungle. I believe other night walks in the Arenal area might prove even more productive. Our guide was very knowledgeable and tried hard to ensure that we saw all that he was pointing out.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport was a little confusing, we did not know whether a ride back was going to be provided, in the end it was and was included but the staff there was unaware.
The Springs Hot Springs
The Springs Hot Springs
Arenal/La Fortuna

Well worth the day trip to the Hot Springs. The natural hot springs were quiet and calming. I had never been to real natural hot springs before and these were fantastic, some of them had small waterfalls falling into the pools. Very fancy hotel that was also fun to visit.

Quality of Experience
Food
This was not our best meal in the Arenal La Fortuna area, we like Pollo Fortuneno better. But the dining room at the Hot Springs was very beautiful.
Guides, Drivers and Staff
Transport
This trip to the hot springs was only a few minutes drive away from where we were staying.
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a fantastic day, Our guide Paulo was incredible and was able to find many animals for us to observe. The experience of seeing the very blue water was worth it here. Incredible and the paths were good to walk on. Of course there are many steps down to the waterfall so be prepared to climb the stairs once you get to the bottom but well worth it. We also saw a coral snake here which was very beautiful (if you like snakes!). At the end, the guide gave us coconut water out of the shell to drink and that was incredible as well, great finish to the tour.

Quality of Experience
Guides, Drivers and Staff
Paulo took pictures with the smart phone using his scope.
Transport
the transport was completely stress and hassle free.
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Great snorkel and a bit of a work out getting there in the kayaks. We all did a water entry from the kayaks and also had to get back in the kayak from the water. One person had to hold the kayak steady while the other climbed in. Everyone did this without much of an issue. We saw lots of fish, some fairly good sized snappers and parrot and trigger fish. The lunch that we had later was really delicious.

Quality of Experience
The snorkel was really good, we saw a great variety of fish in a small area.
Food
Mahi Mahi was delicious
Guides, Drivers and Staff
Transport
Transport was so easy, we just needed to be in the lobby of our hotel at the appointed time for pick up
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 28, 2023

Hi Beth, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and we truly appreciate your kind words. Pura Vida!

Oaxaca, Mexico
Mexico | Feb 15 - Feb 21, 2023

T
Tracey B.
Marysville, OH | Reviewed on Feb 24, 2023
The trip was amazing, I knew virtually nothing about Oaxaca so the tours provided were perfect, giving me a good overview of the city and region. The hotel was unique, a bio friendly set with a rather novel toilet arrangement that may not be good for everyone but it was clearn, safe and centrally located so easy to get around on foot. Very good experience. Read more

The trip was amazing, I knew virtually nothing about Oaxaca so the tours provided were perfect, giving me a good overview of the city and region. The hotel was unique, a bio friendly set with a rather novel toilet arrangement that may not be good for everyone but it was clearn, safe and centrally located so easy to get around on foot. Very good experience.

Hotel Review
Niyana Biocultural Hotel

It was a unique set up with a novel toilet arrangement tat may not be suitable for everyone but was clean and centrally located which was nice. Hosts were friendly, I like that we connected by WhatsApp so they were available quickly for any questions, issue.

Authenticity & Character
Simple, clean, friendly
Location
Walking distance to key areas.
Staff
Didn’t interact that much, but nice and friendly
Cleanliness & Comfort
Dry toile a bit unique, not a problem but not sure I would use it again.
Activity Reviews
Biking tour and street art
Biking tour and street art
Oaxaca

Really likel this, didn’t know about this aspect of Oaxaca .

Quality of Experience
I loved looking at the different art and stories behind them
Guides, Drivers and Staff
Very knowledgeable, friendly
Transport
Biking was fun
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Oaxaca

I love learning about ancient history of areas, this was very interesting, a lot of time allowed to explore.

Quality of Experience
Like the topic
Guides, Drivers and Staff
Good knowledge of the issue
Transport
Comfortable, clean
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

I didn’t know about any of these areas so I like learning about them.

Quality of Experience
Guides, Drivers and Staff
I only have an issue with the tequila tour- the English speakers were taken by an English guide who, frankly, had a poor command of the language. I felt we (only 2 English speakers) did not get a good overview of the history of tequila, how it was made, etc.
Transport
Comfortable, clean
Walk through the enchanted forest of  Ixtepeji
Walk through the enchanted forest of Ixtepeji
Oaxaca

Didn’t happen, mixup in depart times, not a problem, got refunded.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leslie Pérez

Kimkim provided us with really great guides. ...
Mexico | Feb 6 - Feb 20, 2023

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Madalyn K.
Harlingen, TX | Reviewed on Feb 23, 2023
Kimkim provided us with really great guides. Jose shared Mexico City with us (Coyoacan, Casa Azul, Museum Diego Rivera - Anahuacalli). Eloy told us so much at amazing Teotihuaca, City of the Gods. We explored awesome Monte Alban and several Oaxacan neighborhoods with Leonardo; we saw several wedding celebrations. Ada, with connections to our home town, walked us through Guadalajara's squares and museums. In Guanajuato, Susanna took us on a tour of her very quaint town. From San Miguel... Read more

Kimkim provided us with really great guides. Jose shared Mexico City with us (Coyoacan, Casa Azul, Museum Diego Rivera - Anahuacalli). Eloy told us so much at amazing Teotihuaca, City of the Gods. We explored awesome Monte Alban and several Oaxacan neighborhoods with Leonardo; we saw several wedding celebrations. Ada, with connections to our home town, walked us through Guadalajara's squares and museums. In Guanajuato, Susanna took us on a tour of her very quaint town. From San Miguel de Allende, Jose took us to historic Dolores Hidalgo and learned about Mexican independence. We had a moving experience with him when we participated for a few minutes in the funeral Mass and procession to the cemetery of a 68-year old wife, mother, grandmother. In Queretaro, Fernando took us to see the Pena de Bernal, a monolith, surrounded by a touristy town.

Hotel Reviews
La Casa del Atrio
Queretaro

We had this room for approximately 12 hours due to a 0100 departure time to get the Benito Juarez Airport. There was an 'honor' bar, which is a good idea. There was no heat source in this room; it got chilly during thr night. I don't believe there was a coffee maker in this room; that is always a disappointment. All showers should have grab bars and/or seats for older travelers.

Authenticity & Character
It's a beautiful place.
Location
Staff
Cleanliness & Comfort
Zócalo Central
Mexico City

Drinks and light meals are provided 24 hrs a day, gratis. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Catrina de Alcalá

I don't believe this hotel had a coffee maker in the room; that is always a disappointment while we are traveling. All showers should have grab bars and/or seats for older travelers. Because I had requested ground-floor rooms or hotels with elevators, we had a nice room on the ground floor. It would've been lovely to have had an upper floor with balcony in one of the hotels overlooking the square.

Authenticity & Character
Location
Short walk to the square.
Staff
Breakfast servers were very attentive and kind.
Cleanliness & Comfort
Hotel Morales Historical & Colonial Downtown Core
Mexicaltzingo, Guadalajara, Jal.

There was a coffee maker in the room. I don't recall if this hotel had a grab bar and/or seat in the shower for older travelers.

Authenticity & Character
Charming place.
Location
Staff
Breakfast staff was kind and attentive.
Cleanliness & Comfort
Edelmira Hotel Boutique
Centro Guanajuato, Guanajuato

We were upgraded to a suite: that was great. But the suite was reached with a number of stairs, both up and down, around many corners. It was a real labyrinth. There was an espresso-type maker in the room. I don't recall the room's shower. All showers should have grabbed bars and/or seats for older travelers.

Authenticity & Character
Location
Just a block from the really lovely square.
Staff
The tall porter was great; he took good care of us.
Cleanliness & Comfort
Hotel Monteverde Best Inns
León

I regret that the one memory of this hotel was that there was no source of heating in our room. The outside temperature was low, so our room was cold. There was sufficient warm bedding. I don't believe there was a coffee maker in the room; that is always a disappointment. All showers should have grab bars and/or seats for older travelers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Casa Azul Museum
Explore the Casa Azul Museum
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Museum Diego Rivera - Anahuacalli
Visit the Museum Diego Rivera - Anahuacalli
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Private walking tour of Teotihuacan "The City of the Gods"
Private walking tour of Teotihuacan "The City of the Gods"
Mexico City

Awesome!

Quality of Experience
Food
Sorry, I don't remember food as part of this tour.
Guides, Drivers and Staff
Transport
Archaeological Tour in Monte Albán
Archaeological Tour in Monte Albán
Oaxaca

Must see!

Quality of Experience
Guides, Drivers and Staff
Transport
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxaca

Great for food-market lovers.

Quality of Experience
Enjoyed an unusual corn/chocolate/water drink.
Guides, Drivers and Staff
Transport
Historical Guadalajara & Museums
Historical Guadalajara & Museums
Mexico
Quality of Experience
Guides, Drivers and Staff
Historical urban walk en Guanajuato
Historical urban walk en Guanajuato
Guanajuato
Quality of Experience
Guides, Drivers and Staff
Dolores Hidalgo and the Sanctuary of Atotonilco
Dolores Hidalgo and the Sanctuary of Atotonilco
San Miguel de Allende
Quality of Experience
Guides, Drivers and Staff
Transport
Bernal, Querétaro: colonial Mexico’s home
Bernal, Querétaro: colonial Mexico’s home
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Feb 27, 2023

Dear Madalyn, Dear Anne,

Thank you very much for your feedback! I am happy that you had a wonderful time in Mexico :)

Great to read that you especially enjoyed the tours with our guides - this proves us right to exclusively work with local partners that are committed to a high quality service, fair tourism and a positive impact on the region.

I wish you all the best and I hope that you will visit Mexico again soon!
Isa

Excellent itinerary and driver
Morocco | Feb 13 - Feb 20, 2023

Leslie
Leslie P.
Las Cruces, NM | Reviewed on Feb 23, 2023
My niece and I took this trip together to Morocco and it was absolutely amazing. Our driver, Hamza, was outstanding and really made the trip extra special. He is a wonderful man, and he made everything so easy. He made us feel very safe. We hope to travel with him again! All the guides were great with excellent English. Mustafa was especially good and made our day in Fes a really enjoyable one. Riads were also wonderful, especially Chez Pierre. Read more

My niece and I took this trip together to Morocco and it was absolutely amazing. Our driver, Hamza, was outstanding and really made the trip extra special. He is a wonderful man, and he made everything so easy. He made us feel very safe. We hope to travel with him again! All the guides were great with excellent English. Mustafa was especially good and made our day in Fes a really enjoyable one. Riads were also wonderful, especially Chez Pierre.

Hotel Reviews
Riad Cinnamon
Marrakesh

This Riad was nice, but it was very hard to find in the middle of the Medina. Also, the room was a little tough to maneuver, there were a couple steps down into the living room, them a couple more to the bathroom. A lot of curvy steps up to the bedroom. Very dark also, the lighting everywhere in the room was poor. Breakfast was wonderful, and all of the people who worked there were very nice and helpful and their English was good.

Authenticity & Character
Very traditionally decorated, and the lobby/ breakfast area was charming.
Location
Put a sign up outside with the name on it and light the entry. It’s spooky at night finding it.
Staff
Friendly, helpful, and good English
Cleanliness & Comfort
The lighting in the room needs to be improved.
Auberge Chez Pierre
Boumalne Dades

This was the best place I stayed during the whole trip. The room was small but very comfortable and nicely decorated. The rooms are separated from each other and nicely private. Very nice people working there, and the very best thing was the 5 course French dinner, which was absolutely amazing. Definitely eat there!

Authenticity & Character
So charming! Rooms and grounds are beautiful
Location
Nestled into a hill very close to the beautiful geographic sights of the area.
Staff
Very friendly people, very helpful and provided great customer service.
Cleanliness & Comfort
Everything!
Luxury Camp Chebbi
Merzouga

This is a must see and do if you visit Morocco, it’s just amazing.

Authenticity & Character
The luxury tents are very comfortable and private. The firepit in the middle is so welcoming and charming.
Location
A camel ride to a luxury camp in the Sahara desert, it’s like a dream
Staff
Very accommodating and friendly. The entertainment was unforgettable
Cleanliness & Comfort
This is literally a luxury oasis in the desert
Riad Anata
Fès

Nice place, quite charming. Said was the best part of this Riad, very helpful and always available.

Authenticity & Character
The rooms and lobby are nicely decorated, and the rooftop is a nice place for breakfast.
Location
Great location in the Medina, we felt safe here and it was easy to find and get to restaurants and shops
Staff
Again, Said was very helpful
Cleanliness & Comfort
Clean, but a little difficult with all the stairs. Lighting could be improved also.
Hilton Garden Inn Casablanca Sud
Casablanca

Fine place, has the amenities like a restaurant/ bar, laundromat (except that’s unavailable on weekends which was a problem for us as we had planned to make use of that and were unable to). This is what Americans are used to I’m a Hilton garden inn. Not charming but clean and comfortable.

Authenticity & Character
This is not a hotel that is supposed to be charming it is what it is.
Location
This hotel is not near anything we wanted to see or do in Casablanca.
Staff
Cleanliness & Comfort
Very clean, no crazy stairs, good lighting
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Mar 03, 2023
Leslie, Thank you so much for the review! I'm glad to hear you enjoyed your time in Morocco! Hamza is a great driver and I'm happy that he made the trip extra special. We are very thankful for our drivers and it makes me happy every time we hear great stories from our travelers. Mustafa is another gem and he loves his job as a tour guide. Chez Pierre is a gorgeous place and I'm so happy that you enjoyed it. I really enjoyed working with you and I'm glad that you and Sydney were able to make... Read more

Leslie, Thank you so much for the review! I'm glad to hear you enjoyed your time in Morocco! Hamza is a great driver and I'm happy that he made the trip extra special. We are very thankful for our drivers and it makes me happy every time we hear great stories from our travelers. Mustafa is another gem and he loves his job as a tour guide. Chez Pierre is a gorgeous place and I'm so happy that you enjoyed it. I really enjoyed working with you and I'm glad that you and Sydney were able to make it despite the challenges you were going through. Thank you again for your trust in us and we looking forward to welcoming you again to Morocco!

Great guides and lots of sights!
Morocco | Feb 13 - Feb 20, 2023

Sydney
Sydney H.
Duette, FL | Reviewed on Feb 23, 2023
We had an amazing time. I had to arrive late due to unforeseen circumstances but has some was very accommodating to help me come up with a plan to join the tour late. Our driver, Hamza, became our friend throughout the trip and was there whenever we needed him. He also provided great recommendations for food and drink. He really made the trip what it was and represented Morocco so well. We’ve already discussed coming back and having him as our driver again! We also had a private guide,... Read more

We had an amazing time. I had to arrive late due to unforeseen circumstances but has some was very accommodating to help me come up with a plan to join the tour late. Our driver, Hamza, became our friend throughout the trip and was there whenever we needed him. He also provided great recommendations for food and drink. He really made the trip what it was and represented Morocco so well. We’ve already discussed coming back and having him as our driver again! We also had a private guide, Mustafa, who took us through Fez. We saw so many things that we wouldn’t have seen on our own and learned so much about the town from him because he grew up there. Will recommend doing a Morocco trip this way to anyone. It was amazing and hope to return some day.

Activity Review
Exploring the Imperial City and Medieval Medina of Fez
Exploring the Imperial City and Medieval Medina of Fez
Fes

This was a very very interesting and diverse city. There were some amazing architectural sights, great shopping, and cool history.

Quality of Experience
Food
We had an amazing bean soup recommended by our guide
Guides, Drivers and Staff
Mustafa was very knowledgeable about the area
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Feb 28, 2023

Sydney, Thank you so much for the review! I'm glad that everything worked out just perfectly and that you were able to make it. I'm happy to hear that you enjoyed your time with Hamza and that he made your experience a unique one. Thank you so much for your trust to plan this journey and can't until we see you again next time :)

A road trip with friends
Morocco | Jan 25 - Feb 8, 2023

Kathryn
Kathryn S.
Gilbert, AZ | Reviewed on Feb 23, 2023
The trip Sharon organized for us was perfect. Each day was filled with adventure while being relaxing, the pace reminding you to enjoy the moment and the people around you. My sister-in-law and I laughed ourselves to tears multiple times a day and learned to take our rest with a cup of mint tea. Our tour manager, Rafqik, definitely made the trip an adventure and helped us feel at home wherever we went. Those who were our local guides along the way became fast friends, too. So many... Read more

The trip Sharon organized for us was perfect. Each day was filled with adventure while being relaxing, the pace reminding you to enjoy the moment and the people around you. My sister-in-law and I laughed ourselves to tears multiple times a day and learned to take our rest with a cup of mint tea. Our tour manager, Rafqik, definitely made the trip an adventure and helped us feel at home wherever we went. Those who were our local guides along the way became fast friends, too.

So many experiences stand out in my memory it's hard to select a favorite - the adventure of exploring the Medina of Fes with Siad; seeing the Roman ruins of Volubilis on a partially cloudy day with momentary rain (beautiful pictures); being cold in the Sahara desert as we watched the sunset and then later the sunrise; all the stairs in the riads; the movement and energy of Marrakesh; the beauty of the Atlas mountains (seeing a snowstorm in the Atlas mountains); Chefchaoeun; watching sunset on the beach in Essaouira; the calls to prayer throughout the day; and the cats. And so much more! Every picture we took seemed to turn out perfectly - Morocco is a photogenic country. Reflecting back, considering how relaxed our pace was (compared to our normal lives), Angela and I are amazed at how much we saw and experienced. We both feel like the trip was perfectly designed for us and we look forward to returning to Morocco in the future.

Overall, we didn't feel like tourists exploring a country, we felt like we were on a road trip with a friend to visit other friends across Morocco. I remember as we near Marrakesh and saw more foreign tourists, we felt out of place (it felt too touristy lol). Being Angela and my first international adventure together, I'm so grateful that we came across Morocco Immersion (via KimKim). Had we tried to plan the trip ourselves, it would pale in comparison to what we did get to experience.

Considering the fun we had on the private tour, I'm sure the small group tours will be just as much fun, perhaps even more.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Feb 23, 2023

Hi Katie!

Thanks so much for the amazing review! We are thrilled that you and Angela had a great adventure in Morocco and we look forward to welcoming you back any time. You both are part of the Morocco Immersion family now! I just hope that the next time you visit I'll be able to meet you in person!

Take care and keep in touch!
Sharon, Rafik, and the rest of the Morocco Immersion family

Colombia - Must Visit, Margoth Made Trip Experience Memorable
Colombia | Dec 27 - Jan 11, 2023

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Marcus G.
Truckee, CA | Reviewed on Feb 23, 2023
I can't express our appreciation for all of the hard-work, dedication and effort that Margoth put in to planning our 16 day trip to Colombia. We had finalized our trip pre-COVID and then of course everything changed. Margoth remained in contact with us over the next 2+ years and worked so hard to get our trip rebooked and have our respective credits applied to our new trip. We visited Guatape, Medillin, Bogota and Cartagena and all of our hotels / experiences were handled seamlessly. Any... Read more

I can't express our appreciation for all of the hard-work, dedication and effort that Margoth put in to planning our 16 day trip to Colombia. We had finalized our trip pre-COVID and then of course everything changed. Margoth remained in contact with us over the next 2+ years and worked so hard to get our trip rebooked and have our respective credits applied to our new trip. We visited Guatape, Medillin, Bogota and Cartagena and all of our hotels / experiences were handled seamlessly. Any time we needed to make a change (even if last minute) Margoth and her team did their best to accommodate -- going above and beyond. If you are considering visiting this wonderful country, it is a must to connect with Margoth and the KimKim team as you will have an experience that you will remember.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 23, 2023

Dear Marcus,

THANK YOU SO MUCH! MUCHAS GRACIAS!
It has been a pleasure meeting you and thank you once again for trusting us for the last couple of years, and for always being so positive about your trip! Thank you as well for visiting my home country and for recommending us to your friends.

Thank you as well for taking the time to leave a review, and I really appreciate your comments.

I hope you come back to Colombia one day, and hope you stay in touch.
Sending you my very Best Wishes to you and your family!

Best,
Margoth

Wonderful - Ease of Travel
Costa Rica | Feb 13 - Feb 21, 2023

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Tiffany S.
Tulsa, OK | Reviewed on Feb 23, 2023
We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies! Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano...
Read more

We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies!

Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano but it was a holistic talk giving the background of how Costa Rica came to be, the social/economic/cultural influences - why the volcano eruption was so important to really kicking of the development of the country as a whole, beautiful hike and great informative background - great way to set the ground work for a trip around the country.

The Springs were nice - but we had to set our own pickup time after being dropped off by Jacamar - we didn't really know, we were picked up at 9:30pm - after arriving around 5pm. If I had a recommendation - it would be to start the hike earlier in the day, spend a couple of more hours at the Springs. Husband and daughter enjoyed the water slide a whole lot - I enjoyed just soaking in the water. But felt rushed to soak, have dinner (dining closes at 9pm) and get picked up. We were unsure how long we could have stayed - still not sure what time the pools close or if we could have stayed until midnight.

Private: Canyoning in the Lost Canyon
Desafio Adventure Company
Rafi and Josea were our guides - it was just the 3 of us plus the 2 guides , and it was wonderful. This was such a fun tour, rappelling down the waterfalls, hiking down the absolutely beautiful creek bed, jumping in the deep pools, Costa Rican tsunami (you have experience it to know what it is) - our 15 yr old daughter said that was a great way to start the trip and she didn't know how anything can beat that tour. There was a large group that went down before us - I cant imagine this would be fun with a large group, private was the way to go. You will be hiking down the Lost Canyon, and you will also have to hike back up - we are a very active family so it was no big deal, but note it is a steep climb out, but its not very long.

Nocturnal Frog Excursion & Traditional Costa Rican Dinner
EcoTerra Costa Rica
This was great, we saw a sloth and her baby, lots of different frogs and birds, and some crazy bullet ants. Our guide - I forgot to write his name - was very, very educated and he told us so much about each species and just the ecology in general, his is working on his thesis with amphibians and fish farming techniques to clean the water. It was a fascinating tour - and the family home the tour is held at is just beautiful and the homemade meal was wonderful. The family also has a gift shop on site with things they make/grow right there. I purchased some peppercorns that we also sampled touring thru the gardens.

Venado Cave Spelunking & Exploring
Desafio Adventure Company
We weren't sure what to expect on this one - but it was so FUN!!! Upon entering the cavern, you are on your hand and knees crawling thru the underground creek and cracks and crevices, climbing thru shafts and under waterfalls. There are some cool spiders (they are BIG) in the cave and lots of little bat families. We climbed thru a shoot, up a rock wall, and down the other side in the cave. We were soaked by the end of the tour - and it was worth it. I love geology - so it was fascinating to me to see the large fossil beds and all of the different calcium carbonate formations and deposits. It was warm in the cave - and they gave us rubber boots and headlamps to wear in the cave.

Monteverde Area
100% Aventura Zip Line
100% Aventura
Its ziplining - what can I say? It was fun - and the 2 really long runs across the canyon are great because you are going thru the mist and the rainbows - but if I had limited time - I would bypass this activity. It was a huge group - and it felt rushed and since you are zipping thru so fast you cant really appreciate much of the amazing scenery - that's just our opinion. If you have never been zipling before - this is worth it.

Self-Guided Hike - Santa Elena Cloud Forest Reserve
Took a taxi from town to reserve, maybe 10 minute drive $13
We loved this, we didn't know what time we would get back to down after the ziplining - but we were able to catch a cab from Santa Elena - we missed the shuttle that runs regularly. It was sooooo beautiful - we hiked out to the far point, back tracked across the hanging bridge, and then out to the waterfall before returning. We had limited time because of the ziplining - but we could have spent all day here. We also found out they do guided night hikes in the reserve - next time for sure we will do this. Like this reserve because its run by the vo-tech and community - next time we would take a guided walk thru the reserve both night and day - but the reserve closes at 4pm so didnt get to stay as long as we would have liked.

Kinkajou Night Walk Tour - we booked this after getting back to town because it was recommended, we did this outside of KimKim - but I would NOT RECOMMEND. This tour was way too many people, and the guide leading the hike was just pointing to things that they probably spotted before the sunset. I found more critters with my flashlight than the guide - because he was just going from point-to-point (seemed predetermined) instead of shining his light up into the trees or along the bottom of the leaves, especially when we were walking along the creeks. And then - when I would point stuff out, he would call on the walkie talkie to tell the other guides and then big crowds of people would come stomping thru. If there were any creatures there - the volume of people would have scared them away. Then he mis-identified a tree frog species - and jumbled all of his facts up contradicting himself. It was so disappointing - go the Santa Elena reserve and get a night tour there!

Sky Adventures Hanging Bridges
Sky Adventures
We were again, a little skeptical of this because of our ziplining experience and the Kinkajou night walk- nearly cancelled this, but so glad we didn't! Our guide was Elvis, again, he was so educated and we learned so much from him. We happened to go before the clouds blew in for the day, so we got to see the top of the canopy and walk across the hanging bridges and even see the Pacific Ocean from one of the bridges. Elvis was amazing - definitely background in ecology, he was been working here for 6 years and he was able to answer any and all questions - we all said we should have hired Elvis to do a night hike for us!

Manuel Antonio Area
Ocean Kayaking & Snorkeling
Tucanes Tours
This was fun, its an easy kayak trip across the bay - there was no wind or waves. Our guide was fun, and hilarious, the snorkeling was fun, it was a fun way to spend the AM. BUT - if you are looking for impressive snorkeling - this is not it. After snorkeling the reefs in Belize - where you have lots of plants and a large variety of fish species - this was a disappointment. But it was a beautiful day - and the lunch included was very good.

Visit the Indigenous Boruca Tribe
Tucanes Tours
We debated canceling this tour because of the long day of travel the next day, but let me just say - THIS WAS AMAZING - I wish more people would do this tour. Jesus and Douglas were our guide and driver - they were wonderful. It is an all day event - but the drive is beautiful - and you get to see some amazing scenery. If you have flexibility in your schedule, it is well worth it to spend a day learning about these wonderful people. You see the Boruca masks sold around Costa Rica - but going to up to the tribal village where they grow and harvest and hand carve each piece was great. When we arrived, and took a hike with a tribe member down to their sacred water falls, learned their legend of how they came to be, learned about their relationship with nature, their industry, medicinal herbs, how the Boruca masks came to be popular and a way to help sustain their way of life - including a demonstration of the carving and painting process - and then they let us paint masks too - it was fun. We then had a wonderful traditional lunch prepared for us, smoked in the palm leaves - with fresh salads - it was delicious. We then had a demonstration of the plants the tribe uses to die their textiles and weaving into different items. We then got a tour of the museum, set up by they matriarchs of the community and learned some of their legends. Its fun just to learn about and observe the way of life of this indigenous tribe - they were so kind and so welcoming and we learned so much. Bring some cash with you - we purchased the most beautiful mask directly from the craftsman who made it - far superior to the masks they sell across the country. They also have hand woven textiles - unique crafts made by the people and the funds go to them instead of the tourist trap gift shops - something unique and the funds benefit the tribe. We weren't sure our 15 yo daughter would enjoy it - but she said on the way back that it was a great way to end the trip. Plus we still got back with enough time to spend a couple of hours at the beach.

Activity Reviews
Visit the indigenous Boruca tribe
Visit the indigenous Boruca tribe
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & The Springs Hot Springs
Arenal Volcano Hike & The Springs Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Canyoning in the Lost Canyon
Private: Canyoning in the Lost Canyon
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde
Quality of Experience
Too many people for my liking
Guides, Drivers and Staff
Transport
Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:

Great trip: your reps in Guayaquil & San Cris...
Galapagos Islands | Feb 3 - Feb 17, 2023

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Pat M.
Saratoga, CA | Reviewed on Feb 23, 2023
Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked. One... Read more

Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.

One suggestion: when booking clients on any boat do warn them to prepare ahead of time for being seasick unless they KNOW FOR SURE they will not suffer from that. On both of our trips we had fellow "sailors" unable to eat, or participate in the things they came to do: out of only 14-16 pax there was always someone out of commission! They had not been warned by anyone it seemed!

The day trip around San Cristobal was excellent to include. The harbor-front hotel there was perfect, although for most 80-yr-olds its not having an elevator would have been a bad surprise; we are, thankfully, not most 80-yr-olds. The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening. Overall, in spite of knowing a lot about what makes those islands so special before we arrived, we came home knowing so, so much more

Hotel Reviews
SeaSide Hotel
Galapagos
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil

The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening

M/Y Grand Majestic
Galapagos
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 23, 2023

Hello Pat!

I am so happy to read your review, arranging a one of a kind journey through the Enchanted Galapagos Islands.

Rest assured that your feedback will be conyed to future travelers as well!

All the best!
Alvaro

It was a great trip. The falls were beautiful...
Argentina | Jan 29 - Feb 7, 2023

N
Ned J.
Pleasant Grove, UT | Reviewed on Feb 23, 2023
It was a great trip. The falls were beautiful. Read more

It was a great trip. The falls were beautiful.

Hotel Review
O2 Hotel Iguazú
Puerto Iguazú

The pool was out of commission.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 02, 2023

Dear Ned,
Thank you for your review 😊
We are so happy that you enjoyed the trip to Argentina.
Looking forward to welcoming you again any time soon!
All the best,
Natalia

We were initially very happy in dealing with ...
Japan | Feb 11 - Feb 17, 2023

Iain
Iain M.
Singapore | Reviewed on Feb 23, 2023

We were initially very happy in dealing with Andy as he seemed to understand our interests well. Subsequently due to Covid delays and his change of jobs we ended up interacting with other specialists who were sometimes pretty unresponsive (1-2 weeks to reply) and didn't see to know our interests as well

Local specialist: Andy Moser

Marc was great to work with in our trip plann...
Indonesia | Feb 7 - Feb 16, 2023

E
Elizabeth I.
Brockton, MA | Reviewed on Feb 23, 2023
Marc was great to work with in our trip planning. He was open to providing more options for tours or lodging if anything was not a best fit. Additionally he answered lots of questions we had about itineraries, cultural norms, and made sure we knew who would be meeting at each trip stage and provided contact information for all drivers, and hotels, etc. I would highly recommend his services to others as his Bali knowledge was extremely helpful. Our driver Jerry was was kind and helpful... Read more

Marc was great to work with in our trip planning. He was open to providing more options for tours or lodging if anything was not a best fit. Additionally he answered lots of questions we had about itineraries, cultural norms, and made sure we knew who would be meeting at each trip stage and provided contact information for all drivers, and hotels, etc. I would highly recommend his services to others as his Bali knowledge was extremely helpful.

Our driver Jerry was was kind and helpful and was flexible to adding or changing any stops or plans we had made. He was open to answering lots of questions about Bali and made us feel welcome and safe at all times.

Thank you!

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Mar 23, 2023

Hi Elizabeth,

Thank you for your feedback! A pleasure to share my knowledge with you.

Jerry sends his best!

See you soon,
Marc