Kimkim Trip Reviews

"Our trip arranged by KimKim exceeded all expectations!
Each day, we enjoyed:
- Dedicated tour guides (Edward and Li Da) who were exceptional, caring, patient and knowledgeable
- Personal drivers, eliminating parking and waiting hassles
- Seamless hotel arrangements
- Insider tips on top restaurants for our free time

We're thoroughly impressed and grateful for the unforgettable experience.

We wholeheartedly recommend KimKim to friends and look forward to our next adventure together!"

Angel was great!
She was very patient w/ us during phase, since we made multiple changes. During the trip she kept checking in and providing assistance + changes (as a result of weather).
This is our second trip w/ KimKim and we highly recommend the service.

Joanna and the KimKim team did a great job coordinating our trip. The airport/train/hotel transfers and handoffs were seamless and made our experience stress free.

Kamel was our driver and he did a really incredible job. We encountered a very heavy rain storm en route to the Sahara Desert and had to find an alternative route to get to our desert camp. The drive ended up taking us 14 hours, but we made it safe and sound and Kamel was incredible along the way!

Hassan and Kamel were very flexible and helpful when it came to adjusting our itinerary. Hassan also was extremely responsive whenever we reached out with any questions

We three couples from India had a great time in South Africa and Victoria falls thanks to KimKim and Steph our trip planner..This is our third trip with Kim Kim.Perfectly planned and coordinated by Steph,who needs a special mention.She was very patient and catered to all my wishes and suggestions.Especially celebrating my wife s birthday in Kruger shalati train on the bridge.A memorable celebration.Mark our guide in Capetown was exceptional and took proper care of us,very punctual and friendly.In Victoria falls we had little problem in coordinating with the guides and pick ups.Kruger Shalati was again an awsome experience
Now the negatives in our trip though very few need to mention it here,
1)The sunset cruise we were given in all the itineraries was Sunset cruise luxury signature deck experience by Pure Africa,but we were taken to a small cheap boat with basic drinks and hot sun with no shade and hard wooden benches to sit..After a very hot day we were just looking to relax and unwind on the luxury cruise with artisanal premium drinks and canapes and watch the famous African sunset.A very bad experience.Especially with the signature deck cruise sailing next to us all the while.Stephs explanation that small boats reach better places wasnt very convincing.Didnt know why KimKim has compromised on this.This happened for the first time in my three trips.
2)They were few mix ups in flight bookings that made our hearts to beat lil faster with stress in the airport ,but were immediately resolved by Steph.Thanks once again Steph.
3)We were told we will be given visa on arrival for Zambia.The Bushtracks driver who took us to devils pool,stopped at Zambia immigration ,went inside and came back saying sorry you cant go to Zambia today as Indians need prior visa to enter.Then again he goes in and comes back saying if you pay a little extra(bribe) they will give you visa in 10 mins otherwise it will take one day as the visa has to come from Lusaka.So we had no option to shell out that extra bribe along with 50usd visa fee(which also am not sure that it ll be so much for a day tripper)Just informing you this so that this will not be repeated with your future clients.
Apart from these incidents,the trip had gone well with amazing experiences like Penguins,Devils pool,shark cage experience,shalati stay n safari,thanks once again Steph and Kimkim from six of us for curating an amazing trip

Hotel Review

Kruger Shalati Train on the bridge

Kruger National Park, Skukuza

A great stay on the train on the bridge.enjoyed every moment of our stay.An experience of a lifetime ,courteous staff,knowledgeble safari guides,ours was Elvis ,with lot of patience showed us the Big five.The views from the room of the sabie river and the game that come to drink water too good!The pool with an infinity view and bar was a high light

Authenticity & Character

Location

Staff

Elvis the safari guide,Remember the guy in the restaurant need special mention.And also all the singers and dancers at the evng dinner who wished my wife on her birthday

Cleanliness & Comfort

The bed and the pool

Activity Reviews

Table Mountain Tour

Cape Town

Sadly missed the cable car tour because oh high winds,but Mark our guide made it up by taking us on a city tour

Quality of Experience

Guides, Drivers and Staff

Transport

Full day touring Boulders Beach and Kirstenbosch Gardens

Cape Town

Mark was an amazing guide and took us for local sight seeing to areas like Bo-kaap and other areas of caoetown which was not there in the itinerary.African penguins are cute at Boulders then went to Kirstenbosch gardens which was also lovely

Quality of Experience

Guides, Drivers and Staff

Transport

The guide cum driver Mark

Full Day Boutique Winelands Tour

South Africa

We missed the tour and participated in Capetown marathon

Quality of Experience

Guides, Drivers and Staff

Transport

What an incredible trip! The team at kimkim made our trip to Spain a complete success! Our local specialist in Spain that coordinated the entire trip was Alfonso. Alfonso made sure that we made the most efficient use of our time and he arranged guides, transportation, and got us access into sites that were impossible for other tourists to get in to. The team of guides in each city (Barcelona, Madrid, and Granada) were of the highest caliber and were truly, educated, historians. In 14 days, we visited more churches, museums, and attractions than any other trip we've made throughout Europe. The trip is geared to your own capability of what you want to do and how many things that you physically can do. Alfonso figures that out in early communication with you and plans the PERFECT agenda along with the most comfortable hotels that are of the highest quality and situated in the most strategic parts of the city. This will be one of our most memorable trips in our lifetimes. My wife and I give 5 stars to kimkim and Alfonso. Also we give a huge thanks to the other team members that made sure everything went well: Uhaina (everywhere), Leon (Madrid), Miriam (Granada), Jose (TukTuk Madrid), Eirini (Barcelona)

My wife and I are retired teachers, we love to travel and experience new adventures. Two years ago we spent three weeks driving around Ireland. We didn't do a lot of planning and sort of played everything by ear as we went along. we had a great trip. That trip empowered us to try and do the same thing in France. Neither I or my wife had ever been to France. As I started to research things to do and places to go on the web I came across Kim Kim. I was curious to what it was about. So I clicked on it and started going through the process (which was really easy). I figured if they asked for my credit card I would click off the site. To my amazement they didn't ask for money. The next day I received a 21 day itinerary that included so much, I was astonished. The instructions said to set up a phone interview with the local specialist Mathilde (who is amazing). We did we altered and tweaked the itinerary to the way we wanted it and viola' we had a three week trip planned. We asked if they could rent us a car. They did. We asked to change dates, bookings, tours. Whatever we asked Mathilde accommodated us. We traveled around 1,500 miles and eight different cities. During a travel day Mathilde called me and said that we would be really close to where Kim Kim is located and would we like to get together for coffee. We agreed to meet and for an hour had a wonderful conversation with a really lovely young lady. We experienced Paris (all the highlights), The Alps, The Riviera, Medieval mountain towns, Normandy (D-Day tour was exceptional). The itinerary included 3 bike tours, 3 walking tours, 2 private tours, tickets to the Eiffel Tower, Louvre, Mount Blanc, Chenonceau Castle, Palace of Versailles, Dinner cruise on the Siene, Mont St. Michel, D-Day tour, Monet's Gardens and so much more. All of our hotels booked. Things that I would have never thought of Mathilde and Kim Kim did. And all this at a price that we could afford. We are preparing to go to Italy for three weeks next year, I will definitely be calling Kim Kim and Mathilde . Thank you for a great experience that my wife and I will never forget.

Activity Reviews

Welcome to Chamonix

Chamonix

Quality of Experience

Skip the line Eiffel Tower Summit Tickets

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Versailles Bike & Palace Day Trip

France

Quality of Experience

Guides, Drivers and Staff

Transport

Seine River Gourmet Dinner Cruise with Live Music

Paris

Quality of Experience

Food

Guides, Drivers and Staff

Transport

City Excursion by E-Bike with Food Tasting

Lyon

Quality of Experience

Guides, Drivers and Staff

Transport

Omaha & Utah Beach War History Day Trip

Bayeux

Quality of Experience

Guides, Drivers and Staff

Transport

Mont-Saint-Michel Abbey - Entrance tickets

France

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Luberon E-Bike Adventure

France

Quality of Experience

Guides, Drivers and Staff

Transport

The entire trip was really great! Catherine, Juan, Esteban, and the whole team were available anytime we had a question and regularly checked up on us. Antigua, Lake Atitlan, and Tikal were all very different, so depending on what you’re looking for all are worth a visit.

Pedro was fantastic. He picked us up at the airport and was our guide on two other days. Very personable, knowledgeable and always willing to try and satisfy our groups special requests. Also, Tommy was very friendly and informative during our trip to the Douro Valley. His knowledge of the various types of port and other wines was exceptional. Also, Maria made our trip through the gardens at Monserrate palace very special. Like I mentioned about Pedro above, Maria was very friendly, knowledgeable and always took the needs and safety of our group into account during the tour. In general, all of our guides arrived at the meeting places timely, were knowledgeable and friendly.

Basat at museum was amazing , started us planning next year in Turkey from Troy down coastline.
Erat in cappadoncia was excellent; so knowledgeable and adjusted tour to our every need.
The last hotel in Istanbul was not up to standard, service was sub par and any questions asked we got different answers from each staff.
Their first response was no to most everything.
Check in was unnecessarily long , crowded and we were told to sit , and then forgotten while they checked in a group that arrived after us
The wine tasting was also a disappointment, we did not have sunset due to windy conditions but then we did it in a lobby with no view no explanation of the wines, the woman conducting the tasting poured and disappeared.
Only 2 wines poured . For this we could have ordered at our hotel with a spectacular view and had a bartender explain the wine

The safari tour was excellent. The guide was excellent and interacted well with the group. His knowledge and expertise was exceptional. Accommodations and food provided along the trip were exceptional as well. This was a memorable trip that may result in further trips to other places that kimkim has to offer

Hotel Reviews

Tin Joseph

Ouarzazate

Food and accommodations were excellent. Owner was present and very personable with all.

Location

Staff

Interaction with us travelers

Cleanliness & Comfort

Riad Madu Luxury Camp

Merzouga

Very clean. Excellent food

Authenticity & Character

Location

Cleanliness & Comfort

Activity Reviews

Ouarzazate to Erg Chebbi

Morocco

First time in Morocco. The trip was memorable. Met interested people along the various stops.

Quality of Experience

Guides knowledge

Guides, Drivers and Staff

Transport

Camel Trek into a Luxury Sahara Camp

Morocco

Excellent experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Experienced drivers

The person in charge of us is Katie. From the veru beginning till the end of the trip, she has been more than kindly, helpful, and personable. She provided detailed information regarding transportation, accommodation and activities. Hence, we did not get confused and lost at all.

The guide/driver for our van trip truly was such a professional, who knew what she was doing. The night was cloudy and rainy, but she somehow led us to the places where the Northern Lights suddenly appeared. She also was extremely kindly to all of us, taking great pictures of us. And she was a very smooth driver.

Hotel Reviews

Amerikalinjen

Oslo

Very well located, nice and clean

Authenticity & Character

Staff was very kindly and helpful.

Location

Next to the train station and center city

Staff

Cleanliness & Comfort

Bergen Børs Hotel

Bergen

Very well located. Nice and clean. They pillow was too soft for us though.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Ishavshotel

Tromsø

Good location, convenient. Too crowded.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Aurora Dinner Cruise

Tromsø

Nice and clean. Food was good even if the fish was a bit too cold in some parts.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Northern Lights Adventure in Tromsø

Tromsø

The guide was excellent, she knows how to find Northern Lights. Her driving skill was also great.

Quality of Experience

Guides, Drivers and Staff

Transport

I had a fantastic time in Chile and was given huge amounts of reassurance from having local people who I could access via Whatsapp throughout my trip. As a woman travelling on my own in South America I felt safe and organised. There were a couple of hiccups but these were resolved quickly by the team who were prompt in their responses and professional. I generally organise my own trips but I didn't have time on this occasion and I was pleasantly surprised by what I could fit in by handing the responsibility over to someone else!

Our Morocco Immersions 14 day tour of Morocco was great. Our visits were generally well planned and organized. The driver, Mustafa, was excellent. Abdu, our tour manager, did a consistently very good job guiding us, keeping us informed, and organizing our days. The local tour guides were all good to very good. Our guides in Rabat and Fez were the strongest. Some of the most enjoyable experiences were ones where we engaged with Moroccans more closely. Lunch at Volubilis was very enjoyable. Couscous at Abdu and Sharon’s home was fantastic. Our cooking lesson in Essouaria was great fun. Hussein and Khalidya were wonderful hosts at that cooking lesson. Camping in the desert was great. Finally be sure you get a Berber pizza! What’s a Berber pizza? Visit and you will see 😎

Hotel Review

Kasbah Tiziri

Kelaat Mgouna

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Cooking Class w/ Souk Tour

Morocco

Morning Guided Tour of Rabat

Rabat

Nourjaddin was an exceptionally well spoken and informed guide in Rabat. Said was a wonderful information source since he grew up in old Fes. The home hospitality offered by Abdou and Sharon was exceptionally kind and generous and offered a nice view and personal introduction into Moroccan family and relatives. (We wish for a heathy delivery for Aziza and baby!) Kazbah Tiziri and Michelle were a a unique treat. She was amazingly attentive to our food habits and a fabulous interpreter of Moroccan cuisine. She noticed we were not eating raw fruits and parboiled the grapes so we would feel comfortable eating them! Michelle was also very open to our suggestions about improvements in the rooms. We hope for her success. The introduction to ancient to modern Moroccan water management (khettaras) was important to learn for today’s climate stressed world. Moustafa was an exceptional driver; careful and experienced. He did an amazing job navigating the high Atlas mountain passes. Thank you Abdou for recommending the pigeon pastilla and for an amazing and unique birthday cake in Palais de Fes. I will never forget “Berber Pizza”. - shopping for it as well as eating it. What a fun experience. Kadijha and Husseine helped us make the finest tagines we ate over the whole trip. They represent the finest and kindest of Moroccan citizens. A wonderful finish to the trip.

trip was great
well organised
drivers and guides were all very good
especially in busan Jade he was wonderful
accomodation in seoul for first two days was awful room when we returned there we were given a much better rooom but it was dissapointing to get that first room

Overall, the service Majid provided was excellent.

1. **Communication:** 5/5 stars. Prompt and clear.
2. **Options and Service:** 5/5 stars Majid offered a few options to choose from and provided clear guidance on the best options and excursions to consider. He was not trying to sell anything but simply guiding.
3. **Value:** 4/5 stars Compared to other tour companies, I think he provides great value. It's not cheap, but certainly very reasonable.
4. **Quality:** 5/5 stars My wife and I were impressed with the quality of guides and the types of experiences we had. This isn't meant to be a luxurious tour, but it is certainly high quality. Our guide in Marrakech was almost like a history teacher, happy to share lots of information about the city, which he seemed to love. He took us on an interesting tours, food tour and history sites.
5. **Transportation:** 5/5 Our driver, Mohsen, was exceptional. Funny, polite, and responsive to our questions and needs. He went above and beyond to make us comfortable.
6. **Excursions:** 5/5 stars I can't include everything we did, but the Berber desert camp was one of a kind and not to be missed. We are certainly considering doing it again if we return.

We were very happy with the service and are planning to come back to this beautiful country with its warm hospitality and lovely people. Majid will certainly be the person to use next visit.

Hotel Reviews

La Maison Arabe Hotel

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Hnini

Oulad Yahia Lagraire

Authenticity & Character

This is an exceptional one of a kind place. It is a must stay if you are in the area.

Location

Staff

Cleanliness & Comfort

Hotel Dar Zitoune Taroudant

Taroudant

Authenticity & Character

Location

Staff

I happened to have food poisoning ( not related to the hotel food ). The staff were amazing, they took me to the hospital at 3 am, brought meds and also medics and a doctor to my hotel room. They have gone above and beyond to assure my comfort and safety.

Cleanliness & Comfort

Luxury Berber Camp

Chegaga

This is a camp it is not supposed to be luxury but certainly authentic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Walking tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Hot Air Balloon Ride

Marrakesh

Quality of Experience

The experience was beyond exceptional. Majid choose a very good company. There other much cheaper companies but not as good.

Food

Guides, Drivers and Staff

The pilot had an international license with over 200 of flying time unlike other companies

Transport

Taroudant via Foum Zguid across the Anti-Atlas Mountains

Morocco

You must understand that Morocco is much bigger that what you think. In order to get from the desert to civilization it take long rides in the road.

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Majorelle gardens

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hammam Spa & Massage in La Masion Arabe at 3 pm

Marrakesh

It is a must to do can’t miss this one

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Erg chgaga

Erg Chegaga Desert

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on.

Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she proactively booked us a new flight to make sure we were out in time. If it hadn’t been for her we would have been stuck for a few days.

I would highly recommend Doris to anyone traveling to this region!!!

Olman was so patient and responsive to all my questions. He listened to our requests about a specific type of itinerary and made great suggestions. The activities he suggested were perfect for my 10 year old and myself. The accommodations in both Puerto Viejo and Arenal La Fortuna were just what we wanted!

We started with a rough itinerary and Marina really helped us fine tune the details. The local guides were fantastic and provided much more context to the sights and areas than we would have gotten just from the guide books. We will definitely rely on kimkim in the future and highly recommend them.

Hotel Reviews

Hotel Spa Adealba

Mérida

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Meninas

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alcázar

Seville

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel YIT Casa Grande

Jerez de la Frontera

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Anahita Boutique Hotel

Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Montelirio

Ronda

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Viento10

Córdoba

Authenticity & Character

Location

973-384-0265

Staff

Cleanliness & Comfort

Hotel Reina Cristina

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hiking Excursion in the Andalusia Countryside

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Mérida

Mérida

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Experience

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Visit an Andalusian Olive Oil Estate

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Visit of Córdoba

Córdoba

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Visit of Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Málaga

Málaga

Quality of Experience

Guides, Drivers and Staff

Transport