Kimkim Trip Reviews
Ireland: A mixed bag
Ireland
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Oct 9 - Oct 20, 2024
Our trip to France to celebrate our 10th wedd...
France
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Oct 16 - Oct 21, 2024
Also, a big thank you for sending your pictures! You two looked amazing and I am so happy I was able to bring some joy to your milestone anniversary <3 It was a delight for me to organize your itinerary and... Read more
Beautiful Italy!
Italy
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Sep 26 - Oct 9, 2024
The trains ran beautifully - on time every time!
All of our guides were knowledgeable and very professional. They were well versed in the locations and engaging in their presentations, providing much historical information and details that we would... Read more
Thank you so much for your kind words! I’m thrilled to hear that we were able to create a smooth and memorable experience for you in Italy. We take great care in selecting our collaborators, and it truly means a lot to know that our drivers, guides, and hotel staff made a positive impression with their kindness and passion. We’re proud of our team, and I’ll be sure to pass along your message to them. It was a pleasure planning this trip with you, and I look forward to... Read more
Great vacation and Marina did a great job pla...
Portugal
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Oct 16 - Oct 27, 2024
Great vacation and Marina did a great job planning it for us. She was very receptive to requested changes and was always available to answer any questions I had. Our tour covered Lisbon, Evora, Coimbra & Porto. She gave us ideas of things to see, places to eat and general information of each city. Loved it all.
Hi Laura, thank you for submitting your feedback! It was a pleasure to help you plan a trip to Portugal. I am happy to hear you enjoyed your trip and I hope you created life-long memories 🤗 Hope to hear from you soon for another adventure! Best, Marina
We had several stand out guides and experiences!
Mexico
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Oct 7 - Oct 27, 2024
San Miguel de Allende
. Alberto in San Miguel de Allende made us feel very welcome and gave us a great overview of the town.
. Tour with Aldo and driver Raul of Guanajuato was also excellent.
as you know Hotel Petra has seen better days and was not comfortable. We cannot recommend it. We stayed a bit above town at Casa de Liza. It is delightful and the restaurant below has a good breakfast.
Bus was really comfortable getting us to... Read more
We had an incredible 3 days tour with “Hassan...
Morocco
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Oct 23 - Oct 25, 2024
We had an incredible 3 days tour with “Hassan Amraoui” to the beautiful Sahara Desert, Hassan was very accommodating to everyone in our group..We highly recommend Hassan for your next tour to the sahara
Hi Karen,
Glad to hear you had a great tour with Hassan! We always love sharing reviews with our drivers and tour guides; we'll be sure that Hassan hears you had a good time!
Cheers!
I have nothing but FANTSTIC things to say abo...
Chile
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Aug 12 - Sep 9, 2024
Dear Susan,
We are really glad that you made us part of your adventure to Chile, and that you enjoyed such a memorable and great experience in this beautiful country. Your words mean the world to us and are the best reminder of why we love creating unique experiences for our beloved travelers.
We will be waiting for you with open arms to see you again in Chile and South America.
Best regards,
Tamer
Mixed
Portugal
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Sep 22 - Oct 5, 2024
Helpful service. Personally I found it a bit frustrating, though, as preferences on rooms and payment terms were not set clearly upfront.
Our trip was everything we hoped it would be!..
Italy
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Oct 16 - Oct 25, 2024
The Masseria Santo Scalone was by far our favorite hotel and all of the... Read more
Spain was magical thanks to Helena
Spain
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Oct 6 - Oct 20, 2023
We took a 2 week south Spain trip with Helena. It was an absolute perfect experience. She had wonderful ideas. She planned all travel. There was basically no problems. It was so nice to enjoy our time there without stressing about logistics. She made herself available for questions. She was very patient with us and took our requests into consideration. We would work with Helena again in a heartbeat!
Hi Nick,
Thank you so much for your kind words!
I’m thrilled to hear that you enjoyed a stress-free and memorable trip through southern Spain.
It was a pleasure planning this journey with you and tailoring everything to your needs.
I would love to help with your next adventure anytime—just say the word!
Warmest regards,
Helena
So much less stress than planning the trip ourselves.
Italy
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Oct 16 - Oct 25, 2024
A fantastic trip
Japan
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Oct 16 - Oct 27, 2024
1. While the hotels were great, the location of the Kimpton Shinjuku in Tokyo was less than optimal from our perspective, primarily because it was not that close to a train/subway stop. And it was hard to figure out to walk to get to and from the hotel to the Shinjuku Station, which is one of those huge, sprawling stations with several... Read more
Wonderfully Planned and Executed Central Europe Trip
Italy
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Oct 13 - Oct 27, 2024
Ciao Jeremy!
Grazie mille for your detailed feedback! I’m thrilled that you enjoyed your journey and returned home with unforgettable memories from three incredible countries. It was such a pleasure to introduce you to my home country, and the countries I've lived in! Thank you for your feedback, it heps us to always improve! I hope you tasted all the amazing food we have to offer I look forward to working with you again on more adventures!
Melanie was absolutely amazing. She was grea...
Italy
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Oct 18 - Oct 26, 2024
Thank you so much for letting me be part of your surprise trip to your wife, I'm so pleased you both had a lovely holiday and made many Italian memories to take home.
I'm really sorry about the Ambrosio Relais, as I explained the area might feel completely different during peak season when it's extra busy, but thank you so much for commenting on the accommodation itself so we can look into it for the future.
Again, thank you for booking and I look forward to your next trip to Italy!
A presto,
Melanie
I
Rita was very thorough and informative. She w...
Italy
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Oct 13 - Oct 21, 2024
Dear Angela, thank you so much for your kind words! I’m so glad to hear that everything went smoothly and that you felt well-supported throughout your trip. Thank you for letting me be a part of your journey, I hope you created lovely memories around Italy. My best regards, Rita 🥰
Great trip, helpful site. Newbies- don't assume anything.... at all.
Italy
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Oct 19 - Oct 26, 2024
One example is the installments. I asked for 3 (maybe... Read more
thank you so much for your review.
So sorry if you found it a little confusing, what happened was, as you confirmed the booking in July, there were only 3 months before your actual arrival. You asked to split into 4 instalments but this is usually in order to use different cards so everyone can pay for themselves. Had we had more time we would of course been able to spread the amount over time, but because all trips must be paid in full 2 months before arrival, in order to pay... Read more
An Unforgettable Dolce Vita Adventure in Italy
Italy
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Sep 29 - Oct 15, 2024
Hi Helen! Thank you so, SO much for your super detailed feedback and you kind words! I feel so grateful to be a little part of this special 40th Anniversary trip! It was super easy to work with you during the entire process along with your suggestions and desired places to visit, and I hope you created lovely memories around Italy with the help of our entire team. It's been truly a pleasure :)! Sending you my best regards! Bea
Samir was a fantastic driver
Morocco
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Oct 9 - Oct 18, 2024
Samir was a fantastic driver. We could not have asked for anything more. He was accommodating and professional at every turn. He provided great insight about his beautiful country and answered all of our questions. He definitely elevated our trip and our experience.
Hi William,
Thank you so much for your kind words! We're glad to hear that Samir made such a positive impact on your trip. His professionalism and knowledge truly enhance the experience for our guests. We appreciate your feedback and look forward to welcoming you back for more adventures in the future!
Best Wishes,
Mohamed
Bologna & Verona Italy Trip
Italy
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Oct 8 - Oct 16, 2024
Agent: Some confusion over transfers (was a transfer arranged or not). Initial documents stated transfers included between hotels and airport/train station when changing locations. The train between Bologna and Verona we expected a high speed train with assigned seats, unfortunately our outbound trip was on a local/regional, not high speed.
Our agent, Francesco, did a good job in recommending Verona as a second city to visit.... Read more
The trip to Portugal was extremely well plann...
Portugal
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Oct 15 - Oct 25, 2024
Hello Mark! Thank you so much for taking the time to share the feedback of your trip to Portugal, much appreciated!
I am glad to hear you and Katherine had a wonderful time exploring the country and that you liked the accomodation offered. Sad to hear that you were not able to visit the library, it is a very popular attraction and always has long lines.
I hope we will work together in the future to plan your next adventure😊 All the best , Raquel