Kimkim Trip Reviews

The main reason why I went to Paris is because I wanted to play the, Le National Golf Course Albatross Course for at least 2 rounds. My first day playing golf there was wonderful, but I was following a slow players, so I was late for about 30 minutes for my driver's pick up time arrangement. The driver had charged me extra 60 euros because of this unforeseen pick up golf delay. So the next day I played the same golf course again, but I kept on looking at my cell phone watch just to make sure that I am not late again for the driver's pick up time arrangement. I went to Paris France mainly to enjoy playing golf and I should not have to worry about kept looking at my watch, because I am worried that I might be late again for pick up time.
So, I wish that Josee inform me about an extra charge for an unforeseen golf play pick up delays before I booked my travel itinerary to France to give me an option if I still want to do it with KimKim Company. So, I am really disappointed on this part of my vacation. So, KimKim is not design for golfers, but only designed for non golfers or a regular vacationers....
My most memorable time is the Eiffel Tower, actually going inside and seeing Eiffel Tower in person is amazing. Riding the Vintage car is also wonderful. Going to the Seine Cruise is also an awesome experience. My driver Michael and Thomas speaks English, so I was happy with both of them. But most of all Josee had given me the most services on this trip helping me with my Vouchers by sending it to my WhatsApp, because I did not see it in my computer at home and did not print it.
So, I would have given this Company a perfect score if it wasn't for the extra charged on my unforeseen pick up golf delay, and me worrying about the time playing golf.... I would highly recommend KimKim Company to all those regular travelers/vacationers, but not for "Avid Golfers like myself."

Hotel Review

RENAISSANCE PARIS HIPPODROME DE ST. CLOUD HOTEL

Rueil-Malmaison

This Hotel is amazing the staff were all wonderful providing my needs during my stay. The lady named, Omy kept me updated with what was going on in the area, and she worked hard keeping customer service up to par. Francis and Aman were also awesome, they were both very helpful explaining every details that I did not understand. Highly recommended!

Authenticity & Character

The architecture is amazing

Location

Closed to restaurants

Staff

Omy, Aman, Francis, and the window cleaner whom I can not remember his name

Cleanliness & Comfort

My room is always clean, and comfortable, the hallways, the lobby, and the elevator

Activity Reviews

Round of Golf in an oasis of greenery!

Paris

The only golf course that is worth playing is the Le National Albatross Course. However, this golf course need to hire a Marshall to keep the pace of play going. I was following a slow golfers for both of my rounds here, and not fun, when a fast golfer like me had to wait 5 to 10 minutes on every hole. So, I would suggest to let your travel agent know to extend the time to at least 30 to 50 minutes pick up time with your driver after 4 hours if you decide to play golf at Le National Golf Course.

Quality of Experience

Inform travelers about the extra charge on unforeseen pick up golf delays, so they will have an option to book elsewhere.

Guides, Drivers and Staff

The drivers Michael and Thomas were amazing because they both speaks 4 different languages.

Transport

I was pick up by a luxury cars, and the cars were very clean and smelled good.

Eiffel Tower Summit Ticket

Paris

I have no comment on this tour because the tour guide and Eiffel Tower is amazing!

Quality of Experience

It's always been on my bucket lists to see Eiffel Tower before I die.

Guides, Drivers and Staff

The Guide is very knowledgeable and he speaks 5 different languages

Transport

The transport was on time

Saint Germain des Prés Food Tour

Paris

The tour guide was amazing, no other comments.

Quality of Experience

No comments!

Guides, Drivers and Staff

They were all good entertainers

Transport

No comment

2CV Private Tour Paris Highlights

Paris

I love the fact that I did not have to drive the Vintage Car, because I have the knowledgeable driver to drive for me, and I just enjoy the sceneries, and take photos.

Quality of Experience

The car looks unique

Guides, Drivers and Staff

The people were everywhere crossing the streets.

Transport

The car worked in good condition, we did not have any accident either.

Seine Cruise with Commentary

Paris

I did not have a good experienced on this one because, I went to the right boat, but the lady in front (who were by the entrance) told me that I am on the wrong boat, so I ran to the other boat. But the other boat staff told me to go back to the boat where I came from, which was the right boat to begin with....

Quality of Experience

restroom cleanliness, it was smelly.

Guides, Drivers and Staff

Need to be knowledgeable about the boat and reading the tickets.

Transport

The boat had the right speed, so people can take photos.

Overall this was very good Some hotels could have been better Rooms were small and sometimes bathrooms were very small Guides were great except for the one we had in Monte Negro who was too busy on the phone to pay much attention to us Drivers were all very good.

We have used kimkim in the past to book other trips because they never disappoint.

Hamza and Said were quick to answer all our questions and give us tips to make sure we booked the trip of our dreams. They take out the stress out of travelling as you know hotels, transfers and activities are all booked beforehand.

Everything is well timed and organized and we felt safe at all times.

We met our driver Samir in the airport and let me tell you he is great! If we travel to Morocco make sure you request him! Not only he is a safe driver, puntual and very knowledgeable, he is always extremely helpful and kind.
He always kept the care impeccably clean and fresh for us. Gave us tips on where and how to deal with merchants. Brought is to the best hidden gema to eat. Explained us how to tip and haggle and told us many stories about his country and their culture. Truly an exceptional human being that always made us smile.

Thank you Samir for making our visit to your country extra special!

Our tour guide in Marrakech was Hanan! Kudos to her too! Very kind young lady. Knowledgeable and funny. She never pushed
us to buy and she genuinely cares for her trade.

When in Marrakech make sure you book the hammam experience! We love the exfoliation, mask and massage. The tea and the pampering where unparalleled.

To give you an idea of our vacation, here is the itinerary:
Marrakesh (3 nights)
Aït Benhaddou (1 night)
Merzouga (1 night)
Fes (2 nights)
Rabat (1 night)
Chefchaouen (1 night)

We liked our itinerary and really recommend visiting the Merzouga desert. The camel ride and watching the sunset on the dunes of the Sahara is a one in a lifetime experience. That being said make sure you book a luxury camp, which means having AC and a private bathroom in your tent, anything else might feel daunting, or at least for us.

The cooking class and mosaic workshop are also very fun. I wished the cooking class was in a more authentic kitchen instead of a super fancy riad as it would add value to the experience but it was still a lot of fun and our Chef Mounia was a delight.

Coming with an open mind is a must. Remember you are no longer back home. Be ready to haggle is part of the culture.

Ask before taking pictures as many people, specially in tourist spots like the main square in the Marrakech medina, are there for money and will expect a tip.

Culture is different and accommodations too. Instead of comparing, admire the richness of this country and adjust to what is being offered to you.

We were mesmerized by the beauty of the intricate work in the mosaics and the carvings and hand paint job in the cedar ceilings.
The quality of natural beauty products!
The kaftans 😍 the lamps, the leather work! There is sooo much to admire but above all we loved how kind and generous Moroccans are!

The food is delicious and the pastries and sweets too. The fresh bread, olives and mint tea a delicacy.

Thanks again Hamza, Said and Samir! We will be sire to be back!

1) drivers: very helpful always in time. special mention for Mr Nam.
2) guides: good level of english, helpful and professional, special mention for Jones: veru helpful , nice may be a little too shy
3) hotels: for us OK as center city
gyeongju: price range for budget.
busan: oK for budget visitors. stanford hotel in front is better. foret hotel not indicated for western people. no continental breakfast, only local breakfast machine coffee only no sugar
seoul: stanford location fantastic, suitable for western people. for us most convenient hotels/ stanford and ibis myeongdong.
4) Trip intinerary and informations:
Informations regarding meeting point/time: for older people like us who are not used to handphone better to state in the initial itinerary in order to avoid questions or worries.
- meeting point: usually hotel lobby driver/guide will confirm by sms or whatapps 1 or 2 days before
5) Sky capsule or cable car: not much interest for us as most of us go to ski resort 1/2 a year in the mountains.
6) a little more assistance may be required for shopping fans in Seoul as most of the markets are so huge that we need time to understand the mapping.
We would like to thank Jessica Wang, Alicia Lee and the Ordynovo team for their assistance.

Hotel Reviews

GG Hotel

Gyeongju

Authenticity & Character

nothing special

Location

only interest center city

Staff

Ok for this category

Cleanliness & Comfort

normal

Hotel Foret Premier Nampo (Korea Quality)

Busan

only interest next to BIFF and Jagalchi Market

Authenticity & Character

nothing to remeber of

Location

only interest of this hotel

Staff

normal for this category

Cleanliness & Comfort

budget hotel

Stanford Hotel Myeongdong

room a little small but fanstastic location for shopping. bdget wise good.

Authenticity & Character

normal for tourist people

Location

for shopping

Staff

ok nothing special

Cleanliness & Comfort

ok for this category

Activity Reviews

Half Day Bulguksa and Seokguram Grotto Tour with night view of Donggung Palace and Wolji Pond

Gyeongju

must in Gyeongju

Quality of Experience

Guides, Drivers and Staff

OK

Transport

OK

Full Day Seoraksan Tour From Seoul

Seoul

this comment is only for our case: not worth 6 hour car trip for scenery reason.

Quality of Experience

for us: no interest

Guides, Drivers and Staff

nothing special

Transport

6 hour trip

Full Day Haedong Yonggungsa, Sky Capsule, and Traditional Market Tour

Busan

sky capsule or blue line: no interest for us

Quality of Experience

no comments

Guides, Drivers and Staff

no comments

Transport

OK

Full Day Gamcheon Cultural Village, Songdo Sky Walk and Jagalchi Fishery Market Tour

Busan

for us: only jagalchi market and gamcheon of interest

Quality of Experience

ok

Guides, Drivers and Staff

ok

Transport

ok

Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village

Seoul

OK must in Seoul

Quality of Experience

ok

Guides, Drivers and Staff

ok

Transport

OK

This trip was a long overdue senior trip for my now 24-year old son. Let's go on an adventure Mom, he said.

Our Travel Planner Gummi curated the perfect adventure for us - seeing Iceland up close and personal, while camping in a van. We had no idea where we were going other that we wanted to see waterfalls, Northern Lights, Hot springs, and Fly Fish. Check, check, check and check!

The daily itinerary was spot on with critical tips that kept us on course. Each and every day we repeatedly were saying "No Way!!" And the perfect trip book ends were the Sky Lagoon on day one to get us grounded and Blue Lagoon on the last day to ease us back into reality.

Not only was the timing and the logistics of the itinerary on point, but each campground recommended had exactly the services we needed.

Hotel Reviews

Landhotel

Hella

It had been a super long day fly fishing when we stayed at Landhotel. It was raining hard, it was dark, and we were quite late arriving. The agent at the front desk was friendly, and accommodating. The hotel is modern and stylish. Great beds, fantastic sauna and hot tup. We liked it so much we stayed a second night.

Authenticity & Character

Modern / minimalist

Location

It felt like it was in the middle of nowhere, but we had a fantastic view of the northern lights because there was no light surrounding the area

Staff

Exemplary hospitality

Cleanliness & Comfort

Beds were fantastic

Courtyard by Marriott Reykjavik Keflavik Airport

Reykjanesbær

So perfectly located for an early morning departure and to return the rental van

Authenticity & Character

Location

Close to airport and van rental company

Staff

Our reservation was difficult to find, but the staff went the extra mile and didn't become annoyed. :-)

Cleanliness & Comfort

Nice breakfast

Activity Reviews

Fly Fishing

Iceland

FishPartner guide was professional and skilled at her craft. My son caught a HUGE Arctic Brown trout. Fish of a lifetime. Our guide was knowledgeable on all things Iceland, and all things fly fishing.

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

What a unique venue. I didn't know what to expect, but so loved the 7 step ritual. Each of the steps offered artfully designed spaces to enhance the experience. A fantastic way to kick off our trip.

Quality of Experience

Guides, Drivers and Staff

Our trip to Italy was great! Fabio was fabulous! He answered all of our questions before we left and was fast to respond. Once we were in Italy, it was easy to contact him. He had great suggestions and recommendations of places to stay and things to do and see. I rate this trip five stars with Fabio and Kim Kim. Excellent service excellent trip. Excellent ITALY! !

Helena did an amazing job setting us up with a great trip to Portugal. In addition, when we decided we wanted to make a change to our itinerary while we were on our trip, Helene handled the cancellations and new hotel reservations leaving us free to enjoy our trip hassle free. The only problem we seemed to have was Sue, a member of our party, for reasons unknown, was not getting email responses from Helene. And we had one unforeseen expense upgrading our car from a manual to an automatic transmission.
This is our 3rd trip using KimKim and we plan to use you again on our next trip and will continue to recommend you highly to friends and family.

Our guide, Edwin Cusi Huaman, was superb! One of our best ever. Kristy's response when she heard I was sick was *far*beyond expectations.

For learning purposes: 1) when our flight to Cusco was rebooked, we initially weren't told. We rebooked ourselves, then cancelled. And then we weren't told we were now on an earlier flight. Fortunately we arrived at the Lima Airport with time to spare. 2) our booking at the El Mapi hotel in Agua Calientes was changed and neither the desk at the hotel nor us were aware. Fortunately Kristy responded VERY promptly and we actually had a reservation, but for about 10 minutes we were in doubt.

The hotel selections, drivers, and Edwin were all excellent. And the staff at the Antigua Casona San Blas was really, really responsive and helpful. Lima food tour was also fun.

I had a wonderful time in Italy. It was an amazing experience since it was my very first time to travel to Italy alone. I felt very safe. The planned tours were exceptional. The guides for these tours were very good, knows exactly what you need to see and explore. Alessia did a wonderful job in making sure my trip to Italy was memorable. The places she planned for me to visit were outstanding. Gabriele on the other hand was also very helpful especially when I cannot locate the scheduled tour that I have to attend. He made sure I get to my destination. Overall, the trip to Italy was outstanding and memorable. I will always remember the service I received from Alessia and Gabriele. You both were amazing. :)

Hotel Reviews

Hotel Il Guelfo Bianco

Florence

Authenticity & Character

The decor of the room.

Location

Close to all historical places you wanted to see

Staff

Very helpful

Cleanliness & Comfort

Hotel Navona Colors

Rome

Authenticity & Character

Location

Staff

very helpful

Cleanliness & Comfort

Palazzo delle Grazie

Sorrento

Authenticity & Character

Location

Staff

Very pleasant & helpful

Cleanliness & Comfort

Hotel Piazza Bellini & Apartments

Naples

Authenticity & Character

Location

Staff

Very helpful

Cleanliness & Comfort

Comfortable

Activity Reviews

Market Tour & Cooking Class

Rome

Quality of Experience

Food

The pasta cooking

Guides, Drivers and Staff

The chef was very good, patient and gave you time to learn to cook.

Welcome to Florence!

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti Wine Tour

Italy

The tour guide was very good. He is able to describe the areas we went to see and help you understand the places and appreciate the beauty of each places.

Quality of Experience

Food

The wine tasting

Guides, Drivers and Staff

Very knowleageable

Transport

the type of vehicle used - very spacious and you feel safe in it

Welcome to Rome!

Rome

Rome is very busy and crowded. Lots of constructions. I enjoyed very much the cooking class. The chef was very good. Spent some time in the market. I would do the cooking class again if I go back to Rome for a visit.

Quality of Experience

Guides, Drivers and Staff

Transport

A better instructions if you are to take the high speed train from Florence to Rome.

Welcome to Sorrento!

Sorrento

Sorrento is a very quaint place. The places, the people, the shopping and the food were outstanding. The lemon grove was also outstanding. The guide was very good in describing how the limoncello is taking care of .

Quality of Experience

Guides, Drivers and Staff

The driver from Rome to Sorrento was very courteous.

Transport

The car was very comfortable.

Visit a lemon grove & taste local Limoncello

Italy

The guide was very good. She was able to explain and show how the lemon were grown.

Quality of Experience

Guides, Drivers and Staff

The guide was very knowledgable

Transport

It was a challenge to get to the place. The instructions were not clear.

Day trip to the Amalfi Coast

Sorrento

It was a nice drive to the Amalfi coast. I particularly not like the driver that drove me around the coast. He was a bit presumptious knowing I am travelling alone.

Guides, Drivers and Staff

To make sure the driver knows what his role is, i.e to show and guide

Transport

The car is very good and you feel safe

Street Food Tour around Naples

Naples

The guide was very informative. He was able to show us the different types of food in Naples.

Quality of Experience

Food

Everything that the guide showed us from, fried fish, cheese platter, wine, beer, fried pizza and lastly the limoncello drink

Guides, Drivers and Staff

The guide was very knowledgeable.

Free afternoon in Naples

Naples

Lots of historical places to see - National Archeological Museum. Also was able to go to a musical concertn - Napolitanata. This was an amazing and outstanding musical concert. This is one of the highlights of my trip.

Quality of Experience

Guides, Drivers and Staff

Arrivederci, Italy!

Italy

This trip was an amazing experience.

Quality of Experience

All the planned tour and the people you meet.

Guides, Drivers and Staff

Easy to communicate

Transport

All the transportations were outstanding.

Guided Walking Tour of Florence

Florence

Quality of Experience

Good choice of places to see

Guides, Drivers and Staff

He was able to explain every aspect of the walking tour

Transport

This is a walking tour

The country of Italy is beautiful, however, we had a few issues. We had one amazing driver in Florence/Tuscany by the name of Alexssandro. He was not only a fabulous driver, historian and friendly face, he went out of his way to help us when there was an issue dropping us off at our next hotel.
We also had two amazing guides on separate days who were outstanding. An
Art Historian who took us to the Ufizzi Gallery; and on a separate day, another guide who took us to Herculaneum/Pompeii. Both of these guides were full of information and answered any questions we had regarding the venues/history. There were a couple of issues with drivers however (not Alexssandro). Pick up points were not always confirmed and confusion ensued as we attempted to navigate new cities in an effort to find our driver(s). A suggestion - perhaps when drivers pick up passengers at train stations or airports, they could be holding signs with the names of their passengers, and always be met inside the stations/airports. Also, accomodations could be vetted better; and the itinerary should include either the name of the company providing the tour/adventure, or some kind of confirmation number. We had several situations where we did not know what company to look for and had to approach different tour guides in an attempt to find the one(s) we were assigned to. On the financial end of it, we were quoted a price which we agreed to pay. Later, we requested additional items to be added to the trip, (at an additional cost), and we agreed to pay the new quoted price. When we attempted to make a payment, the cost had increased by $50.00 with no explanation. When we inquired about the additional cost, we discovered that the price had increased again by an additiona $6.52. A rather poor explanation was given for the price increase. The $6.52 disappeared but the additional $50.00 did not. We are very disappointed by this lack of professionalism. When we are quoted a price and agree to it, that is the price we expect to pay. This sudden switching of prices leaves us with a negative impression of KimKim. If a mistake in the original quoted price is made, that should be absorbed by the company. A professional company would know this and ensure that the error is kept within KimKIm. We may not book another trip with this company due to this error alone.

Our trip to Italy with KimKim was worth every single penny. We were a group of 4 travelers with a wide variety of preferences but Andrea managed to plan the most perfect time for us. Each hotel (and wow, the rooms we got!) was excellent in both service and location. Every driver and guide we had presented themselves with absolute most professionalism and knowledge in their areas. Our guide for Pompeii, Pasqualina, was the absolute star of the trip. Her story telling truly transported us in time, ensuring that we had a truly unforgettable experience. As for drives, Enzo also stood out with his friendliness and thoughtful routes throughout the trip. Our days were incredible from start to finish, no time was missed. Andrea exceeded all expectations by not only putting together an incredible itinerary but by also providing us with a roadbook with every details, amazing tips & recommendations, which made the trip truly stress free. We had everything we needed and as a result, had the most incredible trip.

Ilyace, Said,Ali were easy to wok with and very accommodating.

Hotel Reviews

Dar Jasmine

Chefchaouen

Very nice, impeccable service, great Morocco cuisine. Only downside is the stairs.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Fes Nass Zmane

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Very unique, by far my personal favourite. Maybe not for everyone but I found it fantastic.

Authenticity & Character

Location

Staff

Friendly

Cleanliness & Comfort

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Barceló Casablanca

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arrive at Tangier Med Harbor , Transfer to Chefchaouen

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rise with the Sun: A Majestic Hot Air Balloon Adventure over Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Magic of Marrakesh: A Guided Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Unrestricted Adventure in Marrakesh: Delight in Your Free Day.

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca Odyssey: Explore Casablanca with your driver

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Fez to Merzouga Desert - The Road to Serenity

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sands and Adventures: Exciting Desert Activities in Merzouga

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Essaouira Revealed: An Immersive Guided Experience of History and Heritage

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ilyace was so very friendly and helpful the whole way. His driving was terrific even in the busy busy centres. Each guide he connected us with was very informative and friendly as well

Hotel Reviews

Dar Jasmine

Chefchaouen

Dar Jasmine’s unique location made it give the feel of an ultimate holiday spot. Food was incredible and service equally so.

Authenticity & Character

The little terraces, the pool and dining area all allow you to take in the view of the magical blue city

Location

The view was wonderful and proximity to everything excellent

Staff

Service was exceptional

Cleanliness & Comfort

Place was clean, beds were cozy

Riad Fes Nass Zmane

Fes

The beautiful designs and lovely rooms were awesome. Truly made us feel like we were on an exotic holiday

Authenticity & Character

We had never seen a place like it before

Location

Walking distance to the Medina was key

Staff

Super friendly and helpful

Cleanliness & Comfort

Air conditioning was what we looked for. And we had plenty of space

Tiziri Luxury Camp

Merzouga

This was an experience everyone should do! From the camel ride to our tent/cabin to the campfire singing, the sand boarding and the people. It was phenomenal

Authenticity & Character

I liked that it was just a few cabins so not too many people at once

Location

We wanted to go to the desert and we were taken there!

Staff

They were all so friendly and helpful and really took care of us. We loved to learn about the Berber history from Yusef and hear his pride when telling it all

Cleanliness & Comfort

Beds were cozy, the fan kept us cool and everything was so clean

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Nice hotel, great location!

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

We loved our stay here! Dinner in was something to write home about! Several courses and each one a whole new taste experience

Authenticity & Character

Oh gosh the doors! And the tile in the bathroom! Very pretty

Location

A quiet little town with all the trees out back

Staff

Was sad to leave them, they felt like our friends very quickly

Cleanliness & Comfort

It was an awesome bed, and we had a nice terrace to sit outside

Palais Sebban

Marrakech

This place was fun! We got confused finding our room a few times but that added to the charm

Authenticity & Character

The intricate design and the open courtyard made it feel very opulent

Location

Medina access was key for us

Staff

They were helpful and friendly

Cleanliness & Comfort

Barceló Casablanca

Casablanca

Nice staff, great bed!

Staff

Cleanliness & Comfort

Activity Reviews

Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

Visiting such an old Medina was a real eye opener. Very interesting

Quality of Experience

Guides, Drivers and Staff

Fez to Merzouga Desert - The Road to Serenity

Morocco

Well we rode the camels into the desert and it was fun having our guide sing!

Quality of Experience

Food

We loved tasting Moroccan food each day

Guides, Drivers and Staff

Transport

Anywhere Ilyace drove us he did a great job, and riding camels is just something you don’t do every day

Sands and Adventures: Exciting Desert Activities in Merzouga

Merzouga

We went for a quad ride which was a hoot!

Quality of Experience

Guides, Drivers and Staff

Transport

Yusef drove us through the desert and showed us so much we never would have known or seen

Rise with the Sun: A Majestic Hot Air Balloon Adventure over Marrakech

Marrakesh

This is definitely something worth doing! You just can’t get this experience every day. I didn’t give 5 stars because our pilot didn’t take us nearly as high as I was expecting and hoping so it was a little underwhelming

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip was spectacular. Our guide Joao worked with us to tailor the trip to our specifications, gave great tips on things to see at each destination and gave additional suggestions for things we didn't consider. He was prompt, friendly and had a great sense of humor. He was flexible when we asked to make minor changes to our itinerary as the trip progressed. Would highly recommend him for your travels to Portugal.

My apologies for the delay in posting this feedback. This was the first time we used a tour company, and we are so glad we chose kimkim! Liz Karen was absolutely amazing. She was always available on the phone whether we were in Peru or Ecuador. She and Lizbeth Torres were always available to answer any questions. Lisbeth was fantastic as well. I believe she took care of all the operations and logistics for us. The trip was flawless - the taxis would come on time, the guides were all very friendly and extremely knowledgeable, and were flexible to accommodate changes in plans. My wife, my two daughters, and I had one of the best vacations ever!!

Overall the planning process was very easy with the team I worked with. Very communicative along with the help line when I was on the trip was very easy to access.

As for the trip itself - I felt like there were things planned & told to us that were more kid friendly then they actually were. We were traveling with our 1.5 year old and we had multiple 6+ hour train rides which not only would have took most of the travel day but was really inconvenient for our family.
A few things we changed:
We ended up changing the trip ourselves and skipping one of the 6 hour train rides back to the main city and getting a flight from a different city that allowed us to only have 2 hours of travel instead of 7. And we got to see another city for a day/night.
We were booked on a hop on & off bus tour and it was us and a ton of older adults who were not happy to have a child along. We ended up getting off the bus half way through and doing our own thing.

I recommend if you have a young child you really ask the questions and do your research about travel times because they weren’t very accommodating.

Hotel Review

Scandic Byporten

Oslo

Staff and breakfast were great. Room was just verryyyyy small.

Authenticity & Character

Location

Right next to train station

Staff

Very nice easy check in!

Cleanliness & Comfort

Activity Reviews

Panoramic Bus Trip

Oslo

The guide was okay - a bit stern. Was able to see some of the city

Quality of Experience

Guides, Drivers and Staff

Transport

A little hard to find start point

Fjord Safari by RIB (Summer/Fall)

Flåm

My favorite thing we did on this trip! They were kid friendly and the tour guide was amazing!

Quality of Experience

Guides, Drivers and Staff

The guide (Anton) made the experience really great! He did an amazing job

Transport

Easy to find

The whole experience working with Arianna at KimKim and the team at Storywalking was extraordinary. Everyone worked hard to listen to our interests in activities and pace of travel and matched these to our itinerary. Our guides were friendly, knowledgeable and fun and the suggested activities for self-guided exploring matched what was scheduled.
I only have two small constructive suggestions:
Information about ZTL parking restrictions for each locality in Sicily needs to be more carefully explained and highlighted. It is only mentioned briefly in a general document about driving and parking regulations. I suggest highlighting ZTL rules separately so people can make more informed decisions about the restrictions and plan their driving and parking accordingly.
Also, in our itinerary, we had a scheduled pickup of our rental car one morning at the Palermo airport. The airport was crowded and the lines were long. We were frustrated but now understand that it couldn’t be helped. But our plan that day was to drive east to Cefalu, back through Palermo, making the drive longer than necessary. The following day, the suggestion was to drive west to Scopello. Both were self-guided trips and in retrospect we could have simply swapped the two day trips. But in the future, I would suggest switching the suggestions as better guidance for the next traveler.
That said, thank you! It was a trip of a lifetime! We will return!

Hotel Reviews

B&B Khalisah

Palermo

Authenticity & Character

Location

It was historic and charming, walking distance to many wonderful locations. The staff was so friendly and helpful, especially regarding places to eat and visit as well as details concerning ZTL rules. Breakfast was delicious and our accommodations perfect.

Staff

Cleanliness & Comfort

Doric Boutique Hotel

Agrigento

We will definitely return! Staff was so friendly! Our accommodations were so luxurious!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palace Catania | UNA Esperienze

Catania

This was a pleasant hotel in the center of everything. All staff was so helpful and friendly. It is a typical city hotel. Not recommended if you want a historic, authentic experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Palermo Street Food Tour

Palermo

This activity was a feast for the senses: the flavors, sounds, colors, aromas were all combined to create an unforgettable experience. Our guide, Salvo, also delivered knowledgeable and often humorous commentary about the history of daily life through food. This is a must-do activity for anyone visiting Palermo.

Quality of Experience

Guides, Drivers and Staff

Salvo was engaging and friendly and often funny.

Transport

Marsala Wine Tasting

Marsala

We arrived in Sicily with the intention to explore Sicilian wines. The tour itself of the facility was interesting but in the end, we didn’t see much. It was a quiet day. But the tasting expanded our knowledge of the wine producer. We will be shopping this wine.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Valley of the Temples Tour

Agrigento

Wow! What a history lesson. We left this tour with such an appreciation of the unique ancient history of Sicily, and a greater understanding of how central Sicily was to the various civilizations that invaded/populated it. Our guide was clearly a student of ancient history and archaeology. His enthusiasm was contagious.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Villa Romana del Casale

Italy

This was a marvel. To think that it was so casually discovered and over time how much was unearthed. The mosaics were an artistic achievement and what a miracle that so much of it remains to this day.

Quality of Experience

Guides, Drivers and Staff

Visit Taormina - Private Driver at Disposal

Catania

The stroll through Taormina was delightful but what made this extra special were the suggestions our driver made to visit Castelmora for lunch, Isola Bella and Naxos. A beautiful day though I wish we had time to spend at the beach

Quality of Experience

Guides, Drivers and Staff

Transport

Private Mount Etna Tour with Wine Tasting

Italy

This activity was a highlight of our trip to Sicily. What an extraordinary lesson in vulcanology, natural habitats, the history of people who live alongside it, micro climates and more. Our guide was a natural teacher. We were glad that he encouraged our enthusiasm to learn more. And the hike was a welcome physical activity that not only put us at the center of several craters but the effort was rewarded with extraordinary views. We were only slightly disappointed later when we realized we didn’t visit the reported extinct lava cave. The wine tasting, with views of the grape vines that were days from being harvested, was a pleasure. We couldn’t resist buying some wine to take home.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Everyone that helped us throughout the tour were very helpful, knowledgeable, and proactive. They all knew we had limited time at each site, so they arranged their respective itineraries accordingly to ensure we saw as much as possible. All guides and drivers were very professional and experienced. They all paid attention to detail and ensured our comfort throughout the long drives to each site. My daughter and I really enjoyed our time during this tour.

Activity Reviews

Kuala Lumpur: Batu Caves & City Tour

Kuala Lumpur

I wish the guide would of explained to us more about the history and significance of the temple. Our time was limited to the general area at the bottom of the steps. I didn't realize that there was more to the site than just the steps and caves. We did not see the surrounding area. We ended up learning more about this site through our driver than the actual guide.

Quality of Experience

Guides, Drivers and Staff

Guide should have explained the significance and history of the site a bit more in detail

Transport

Kuala Lumpur: Petronas Twin Towers

Malaysia

I wish the guide should have taken us to an area where we could see the two towers from a distance so we can take photos and appreciate the architecture. We were immediately taken inside so we could get in line and wait for our turn.

Bruno and team served us very well and made our vacation in Croatia memorable. Kudos to our local guides, especially Dora and Mia, who were gracious and patient! Highly recommend this local travel service…brilliant concept!

Connie and Sherry were great! We had an amazing time in New Zealand and our trip couldn’t have been any better. We loved all of the recommendations, accommodations, and tours and we would love to return to NZ again and of course work with Connie and Sherry.