Kimkim Trip Reviews

4.8
Based on 14,523 ratings
Read 14,523 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfect Time in South Africa
South Africa | Jan 6 - Jan 13, 2023

S
steve s.
Livingston, NJ | Reviewed on Jan 18, 2023

Total trip was perfect except for the last night in Soweto when the event was canceled without being aware. Guudes were great, activities interesting and unique and hotels beautiful.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jan 18, 2023

Hi Steve
Thank you so much for posting a review, it is much appreciated. I am pleased to hear that you had a wonderful trip overall. I can understand that the last nights event being cancelled was disappointing, and we are truly sorry that that this service could not be delivered at the highest standard. We have ensured you receive a full refund on this although we would love to have you back to show you more of our wonderful land in the future.
many thanks
Lucy

Photo Book
Germany | Dec 24 - Dec 31, 2022

K
Kavita P.
Houston, TX | Reviewed on Jan 18, 2023

Regarding the photo book the pictures duplicated themselves in the ski days, but I do not want them duplicated in the book, please.

Local specialist: Tomaz Martinek

Magnificent Morocco
Morocco | Dec 23 - Dec 31, 2022

E
Eliana B.
Rockville, MD | Reviewed on Jan 18, 2023
From the moment we began planning the trip with Yassine and then Louis, we were off to a great start. They tailored our trip to match our interests and tastes. They answered our questions and messages in a timely manner and provided very good customer service. Upon arrival in Casablanca, we were welcomed by the amazing Amine whose energy and enthusiasm about our pending adventure was infectious. Amine truly made the trip even more special with his warmth and hospitality. His ability... Read more

From the moment we began planning the trip with Yassine and then Louis, we were off to a great start. They tailored our trip to match our interests and tastes. They answered our questions and messages in a timely manner and provided very good customer service.

Upon arrival in Casablanca, we were welcomed by the amazing Amine whose energy and enthusiasm about our pending adventure was infectious. Amine truly made the trip even more special with his warmth and hospitality. His ability to navigate the challenging roads gave us confidence.

In Fes we stayed at the Riad Mazar Fes which was not only beautiful and comfortable but Siham and Aziz took great care of us. The authentic breakfast was delicious and particularly memorable. Mohamed, our guide in the Medina, was extremely knowledgeable which also added to the experience.

The Sahara desert, from the sunset camel ride, to the glamorous luxury Camp Chebbi, to the sunrise sand boarding, to the very fun quad ride back to Merzouga was a one-of-a-kind experience.

Stephanie and Ibrahim at the Kasbah Isfoula were also great hosts and we enjoyed a great dinner at the hotel restaurant. The charismatic Aziz, our guide in Ait Ben Haddou , integrated his experiences being an extra in well known movies and TV series into the narrative to everyone's delight.

In Marrakesh, our guide Rachid was totally awesome. The cooking class at the Clock Cafe is a must do. Mohammed our chef was terrific and the food we all made was delicious.

Overall, KimKim planned the perfect trip!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Feb 13, 2023
Eliana! Your review simply makes me love what I do so thank you so much! My colleague Louis and I truly enjoyed working with you to plan your Morocco adventure. You were so fun to work with and it frankly made it so easy to put your trip plan together. Amine is indeed a fun person to be around and so glad that you two connected very well. I love hearing that you had a good time with Siham, Aziz, and Mohamed in Fez. I agree that the cooking class is a must, I do recommend it to my travelers... Read more

Eliana! Your review simply makes me love what I do so thank you so much! My colleague Louis and I truly enjoyed working with you to plan your Morocco adventure. You were so fun to work with and it frankly made it so easy to put your trip plan together. Amine is indeed a fun person to be around and so glad that you two connected very well. I love hearing that you had a good time with Siham, Aziz, and Mohamed in Fez. I agree that the cooking class is a must, I do recommend it to my travelers and I always hear great feedback about it so I'm glad you also enjoyed it. I was just traveling in Merzouga and stayed at camp Chebbi where I took some amazing pictures of the stars at night. This is a very unique place that I really don't think can be experienced elsewhere so my glad it was one of the highlights of your trip. Please stay in touch and let me know if you ever want to revisit Morocco :)

Superb *Chef’s Kiss*
Morocco | Dec 26 - Jan 8, 2023

Raina
Raina P.
Traverse City, MI | Reviewed on Jan 18, 2023
To say that I fell in love with Morocco would be an understatement; and I owe a huge debt of gratitude to Hakim for making that possible and for having created an amazingly unforgettable experience for my family! From the onset of planning, it was clear that he was dedicated to meeting and satisfying all of our expectations, and he continuously exceeded them. Not only was he extremely knowledgeable about both the potential and the limitations of such a trip, but he seemed to have a... Read more

To say that I fell in love with Morocco would be an understatement; and I owe a huge debt of gratitude to Hakim for making that possible and for having created an amazingly unforgettable experience for my family!

From the onset of planning, it was clear that he was dedicated to meeting and satisfying all of our expectations, and he continuously exceeded them. Not only was he extremely knowledgeable about both the potential and the limitations of such a trip, but he seemed to have a natural intuition in understanding our vision of what we hoped to experience. As such, his meticulous planning resulted in a finely executed series of events that compounded into a beautiful memory. Not to mention, he went above and beyond in creating an itinerary that was both exciting and intriguing for the adults, and yet still manageable enough for the patience and span of attention of a 4 year old child. To balance the needs of all is no easy task, But Hakim seemed to do so seamlessly.

I would also like to commend him for his very personal service to us. At one point during the tour, my mom had left a credit card behind at a hotel hours and hours away, and Hakim was able to personally return the card to us in another city. We were grateful for his effort to safeguard our property, and continue to be entirely impressed by this gesture.

Hakim could not have planned a more perfect trip for our family, and in doing so has most certainly guaranteed that we will be back— and that we will highly recommend both Hakim and KimKim to anyone seeking excellent service for in their travel planning to Morocco.

I would be remiss if I did not extend a special shout-out to our dependable driver, Mohamed, who was a dream come true from the moment we met. After flight delays, cancellations, lost luggage and an exhausting trip across the Atlantic, he greeted us with a warm & welcoming smile, genuine kindness, and a calming energy, which gave us the reassurance that we were in very good hands. Throughout the entire tour he was endlessly patient— providing us with knowledge, insight and humor. He brought so much joy to my family (my 4 year old daughter, especially) during our long hours on the road. What a gift it was to have had him as our driver for the duration of the trip! We felt extremely lucky to have him, and are very honored to now call him a friend.

Suffice it to say, not only do these men deserve special recognition for their outstanding service, but they ought to be compensated and rewarded— accordingly and generously. We could not have been happier!

The KimKim team is so fortunate to have these immensely valuable partners in its organization, and we wish them continues success!

Clearly, the majority of the accolades belong to Hakim and Mohamed; however, we were equally pleased with many special guides we met along the way: Yusef, Hafeed & Sharif, in particular. Bravo to these gentleman who provided us with brief, but excellent, service, as well!

Hotel Reviews
Riad Fès - Relais & Châteaux
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Feb 17, 2023
Dear Raini, I would write hundreds, thousands, and probably millions of words and I may not be succeeding in expressing how it was a truly great pleasure and an honor not only to work with you but actually, to know you and meet you in person even if it was just for a couple of minutes on your last day in Casablanca. I would love to deeply thank you for choosing Kimkim and for allowing me to be the one to arrange your family travel experience in my beautiful country. I’m so grateful that you... Read more

Dear Raini,

I would write hundreds, thousands, and probably millions of words and I may not be succeeding in expressing how it was a truly great pleasure and an honor not only to work with you but actually, to know you and meet you in person even if it was just for a couple of minutes on your last day in Casablanca.

I would love to deeply thank you for choosing Kimkim and for allowing me to be the one to arrange your family travel experience in my beautiful country. I’m so grateful that you all enjoyed your trip even after missing the first 2 days due to the heavy storm. The great part of the experience is that you made it, you came and you loved the country!

From the very beginning, you and your mom, without forgetting Riva the little beautiful angel, were all very comprehensive and amazing people to speak with. My work wouldn’t be “great” without your flexibility, your comprehension, and your unconditional kindness!

I personally wish I had a longer duration to spend with you and your family, and for sure with the excellent gentleman, Mohamed. I’m definitely sure you’re already considering a future travel experience and I can’t really wait to offer you another beautiful and magnificent experience in the future. Next time will be with Mohamed, and probably I’ll be part of your trip as well, touring the country with you and your wonderful family.

For the local guides, I am glad that they were all at your expectation and that they succeeded to share valuable information regarding their cities. All of them will be more than happy to read your motivating and outstanding review, dear Raini!

This is not the end. This is just the beginning! Everyone in Kimkim is truly happy that you selected us for your trip experience. I hope to work again with you in the near future and look forward to meeting you all and enjoy all together another unforgettable experience!

Thank you so much for all the beautiful words, dear Raini!

Best,
Hakim

Perfect trip!!
Australia | Dec 27 - Jan 7, 2023

Annie
Annie M.
Winston-Salem, NC | Reviewed on Jan 17, 2023
We went to five different places and everything from tours to accommodations was flawless. We had a wonderful time and I can’t say enough good things about Liz and KimKim. Thank you! Read more

We went to five different places and everything from tours to accommodations was flawless. We had a wonderful time and I can’t say enough good things about Liz and KimKim. Thank you!

Hotel Review
Coco Mooloolaba
Mooloolaba

Amazing location, apartment and people. This was our favorite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Kuranda Rail & Skyrail
Kuranda Rail & Skyrail
Port Douglas
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 18, 2023

Hi Annie,
Thanks for the lovely review and the wonderful pictures !!!! I love so many of them, looks like Charlotte had a good time petting roos and koalas ! I'm glad that you all enjoyed it so much.

I enjoyed working with such a nice family and hope to be able to arrange a wonderful adventure in New Zealand next !!!

Liz

Amazing Experience
Morocco | Jan 5 - Jan 15, 2023

V
Victoria L.
Ringold, OK | Reviewed on Jan 17, 2023

We had an amazing experience working with Megan to plan a tour of Morrocco. Our trip was well organized and we had knowledgeable and friendly guides in every city we stopped in.

Local specialist: Megan Lower

amazing trip! 10/10 Dream trip
Thailand | Dec 27 - Jan 8, 2023

sarah
sarah p.
Austin, TX | Reviewed on Jan 17, 2023
amazing trip! 10/10
Our guides Lee and Tar were fantastic! They were both very knowledgeable. When our flights were changed Ashley are travel agent made the necessary changes quickly. Ashley checked on regularly via whatsapp to make sure our trip was smooth. Our guides would remind us of what was appropriate clothing to wear the next day, and when possible gave is your options. This trip was tailored to is perfectly, I only wish we could have stayed longer.
Read more

amazing trip! 10/10
Our guides Lee and Tar were fantastic! They were both very knowledgeable. When our flights were changed Ashley are travel agent made the necessary changes quickly. Ashley checked on regularly via whatsapp to make sure our trip was smooth. Our guides would remind us of what was appropriate clothing to wear the next day, and when possible gave is your options. This trip was tailored to is perfectly, I only wish we could have stayed longer.

Hotel Reviews
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

This was a great hotel. Very close to attractions and very walkable. The staff was very helpful and made fantastic dinner recommendations. The breakfast was good every morning, the pool really was spectacular and I enjoyed sitting in the library just to unwind.

Authenticity & Character
Felt very Colonial with the pool and library
Location
walkability to Watts and Gates
Staff
great restaurant recommendations, arranged cab rides
Cleanliness & Comfort
Great room, always clean and a turn down cookie on New Years Eve
True Siam Rangnam Hotel
Phayathai, Rajthevee, Province

Great little botique hotel in the heart of bangkok. Good breakfast, excellent staff but does require cash deposit for incidentals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Had a minor mechanical issue with our room, staff handled it quickly and professionally
Activity Reviews
Damnoen Saduak Floating Market Half Day Tour
Damnoen Saduak Floating Market Half Day Tour
Bangkok

We were able to add in the train market (based on timing) which was fantastic, Loved the floating market, we did some shopping via boat and land. Our guide (Tar) made suggestions as to what was a good price for goods.

Quality of Experience
Food
everywhere we went the food was amazing
Guides, Drivers and Staff
everyone was very helpful and worked with our mobility issues
Transport
clean well kept vans everyday
Join half day cooking class at Sompong
Join half day cooking class at Sompong
Bangkok

This was a great class. We made 4 dishes that were excellent. They also made sure there were no issues with the shellfish allergy our party has. Ashley had communicated it to the in advance and there we no problems. Loved the tiny recipe book to take home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 18, 2023

Dear Sarah,
Thanks so much for your review! I am so pleased to hear you had an incredible trip! It gives me a happy heart knowing that you now have great memories you will cherish for a life time

Action packed SE Asia trip
Vietnam | Dec 28 - Jan 13, 2023

Bianca
Bianca C.
Peru | Reviewed on Jan 17, 2023
Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were... Read more

Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were aligned (some were great) and the places far exceeded anything we could imagine. We made memories for a lifetime and hope to be back some day

Hotel Reviews
Renea Cruises Halong
Hon Gai, Ha Long

This was one of the top experiences on our trip. Great staff, food, rooms, excursions and place. What’s not to like?!?

Authenticity & Character
Location
Incredibly unique and picturesque. Also less crowded
Staff
Instructive, funny and happy
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa

Beautiful, tranquil location with amazing view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Pu Luong Nature Reserve & Hike
Transfer to Pu Luong Nature Reserve & Hike
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Halong Bay with overnight Cruise
Explore Halong Bay with overnight Cruise
Vietnam
Quality of Experience
B
Food
Guides, Drivers and Staff
Transport
Hoian relax on the beach
Hoian relax on the beach
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cai Rang floating market - Ho Chi Minh city - Flight to Siem Reap
Cai Rang floating market - Ho Chi Minh city - Flight to Siem Reap
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
ANGKOR TEMPLES & DINNER APSARA DANCE SHOW
ANGKOR TEMPLES & DINNER APSARA DANCE SHOW
Siem Reap
Quality of Experience
H
Food
Guides, Drivers and Staff
Transport
Luang Prabang - Khuang Si waterfall - Luang Prabang city tour
Luang Prabang - Khuang Si waterfall - Luang Prabang city tour
Luang Prabang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Rai - Golden tringle boat trip - opium museum - White Temple
Chiang Rai - Golden tringle boat trip - opium museum - White Temple
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Rai to Chiang Mai - Elephants Camp, orchid farm, Doi Suthep
Chiang Rai to Chiang Mai - Elephants Camp, orchid farm, Doi Suthep
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai - Doi Inthanon National Park
Chiang Mai - Doi Inthanon National Park
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

I thought the trip was amazing! Hichom our dr...
Morocco | Dec 29 - Jan 8, 2023

P
Pamela C.
Los Angeles, CA | Reviewed on Jan 17, 2023
I thought the trip was amazing! Hichom our driver was the best ever! Very friendly, attentive and overall a very nice person. I enjoyed our guides in each city. They were knowledgeable and prideful of their people, city, country and culture. The Mosques were beautiful but we saw a lot of them which a bit much but enjoyed. I would have liked more time to shop at the fine jewelry shops in Rabat and the other market places but there was was some much ground to cover. I kinda felt we were in an... Read more

I thought the trip was amazing! Hichom our driver was the best ever! Very friendly, attentive and overall a very nice person. I enjoyed our guides in each city. They were knowledgeable and prideful of their people, city, country and culture. The Mosques were beautiful but we saw a lot of them which a bit much but enjoyed. I would have liked more time to shop at the fine jewelry shops in Rabat and the other market places but there was was some much ground to cover. I kinda felt we were in an endurance race to cover everything but we had to cut out a hike because we were tired from being on the “ go” so much. One to two hour guided tours turned into 4-5 hours which was a bit much at times. The hotel host s were very accommodating and hospitable. Loved the Sahara and camel ride! Just wonderful ! The relaxing massage at the end of the trip was a great way to reset and prepare for the travel back to the USA. Overall, one of my best trips! Had the best time! Thanks to everyone who made this possible. Thank you Hakim for putting this together! -Pam

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 17, 2023
Dear Pamela, Thank you so much for your time and for sharing with us you experience. I certainly agree with you that Hicham offers exceptional service, his hospitality and flexibility are quite remarkable. I am also glad to hear that you enjoyed both your guided tours and the time with our guides.
I will keep in mind your remarks regarding the Mosques as well as the pace of the trip for our future travelers. That is definitely a great note.
I am also very happy to hear that on an over all,...
Read more

Dear Pamela,

Thank you so much for your time and for sharing with us you experience.

I certainly agree with you that Hicham offers exceptional service, his hospitality and flexibility are quite remarkable. I am also glad to hear that you enjoyed both your guided tours and the time with our guides.
I will keep in mind your remarks regarding the Mosques as well as the pace of the trip for our future travelers. That is definitely a great note.
I am also very happy to hear that on an over all, you enjoyed your trip, the company of our guides, your driver as well as the selected accommodations and activities.

Best,
Hakim

Morocco Vacation, Dec 2022 - Jan 2023.
Morocco | Dec 25 - Jan 4, 2023

G
Gopal P.
San Jose, CA | Reviewed on Jan 17, 2023
Our entire Morocco trip was world class in every way. The schedule was well prepared and the guides and the driver chosen for this trip were excellent. The hotels that were chosen for the trip were outstanding with the best customer service that we could get anywhere in the world. There were only couple of small hiccups with the hotel reservation in Casablanca and the garden tickets in Marrakech but they were resolved very quickly. The guides chosen for the different visits in different... Read more

Our entire Morocco trip was world class in every way. The schedule was well prepared and the guides and the driver chosen for this trip were excellent. The hotels that were chosen for the trip were outstanding with the best customer service that we could get anywhere in the world.

There were only couple of small hiccups with the hotel reservation in Casablanca and the garden tickets in Marrakech but they were resolved very quickly. The guides chosen for the different visits in different cities were very knowledgeble as well as patient in taking us to all the key sites in the specific cities. Our driver was also very patient because my children were sick one of the days and so we had to make some adjustments to the travel plan to accommodate that. We were four of us and so I am sure each of us have our own memorable spots during our travel. For me it was Marrakech and our stay in the desert in Merzougah. Both were outstanding and showed us very different aspects of Morocco. The one aspect of Morocco that we all loved is the people who made us very welcome in every city that we visited. That is testament to the country being a fantastic place for tourists to come to and learn about and understand what Morocco is all about. Even though we did not speak Arabic or French, it was easy to communicate with anyone who dealt with tourists because English was very well spoken and understood everywhere.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

A really unique experience of staying in the desert in a camp. We celebrated the New Years Eve there and so, sitting in the bonfire as we counted down to midnight was memorable. The only issue with the Tiziri Camp was the lack of hot water in the showers. That is definitely something that should get resolved because with the winter cold, it is almost impossible to shower with the cold water.

Authenticity & Character
Very unique.
Location
Very close to where our camel ride was finished.
Staff
Very hospitable
Cleanliness & Comfort
Very clean but lacked hot water needed for showers. That should be fixed.
Palais Sebban
Marrakech

Beautiful hotel with a lot of history. It was our first place in Morocco and we enjoyed the stay there.

Authenticity & Character
Beautiful place and a great bar.
Location
Very close to the city center and we could just walk out whenever needed to get around.
Staff
As with all other places in Morocco, the staff was excellent.
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

One of the most luxurious rooms from our trip. This was the day when our children were sick and so we stayed in our room most of the time and just had dinner at the hotel too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very comfortable hotel for tourists
Riad Salam Fes
Fes

One of the most beautiful hotels you can stay at.

Authenticity & Character
Location
Very close to all the major activities in Fes.
Staff
Cleanliness & Comfort
Only issue is the lack of a bar in this hotel. When we stayed in Marrakech, we would sit in the bar at night and that is something we missed at the Riad Salam Fes.
Lina Ryad & Spa
Chefchaouen

Beautiful hotel in a beautiful city.

Authenticity & Character
Location
Walking distance from all activities, restaurants etc. So, from a location standpoint, this was perfect.
Staff
Cleanliness & Comfort
Very nice and a very good breakfast at this hotel
Mövenpick Hotel Casablanca
Casablanca

We spent our last night in Morocco here and it is a world class hotel like in any big city around the world. This is not so unique to Morocco as the other hotels we stayed at were.

Authenticity & Character
Regular nice big hotel.
Location
Close to the ATM and other activities in Casablanca
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 18, 2023
Hi Gopal, We are so thankful to have such an awesome review. It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be... Read more

Hi Gopal,

We are so thankful to have such an awesome review.

It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be thrilled to hear that you had a great experience and everything went as planned.

Looking forward to guesting you again in our gorgeous country.

Best,
Abdel

First rate service for independent travelers
Galapagos Islands | Dec 17 - Dec 29, 2022

Allison
Allison C.
Portland, OR | Reviewed on Jan 17, 2023
Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing... Read more

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing the most and then Alvaro making suggestions and worked on a few revisions to make sure it was perfect.
I was not prepared for the level of support! We had tour guides at every junction guiding us to our next hotel, our flight, greeting us, and helping us check in. Our guides and drivers were all knowledgeable, friendly, and must be the best in the business! I would highly recommend any traveler, even a very experienced traveler, to use Alvaro and the Kimkim team to plan a memorable trip to any locale.
Our favorite places and memorable guides:
Napo Cultural Center, Yasuni National Park--Canopy tour, guide Sergio
Quito City tour--guide Christian, Cooking class at Alta Mira hostel with Chef Karen
El Provenir Hacienda--Cotopaxi hiking with guide Christian
Galapagos--Los Tuneles tour and snorkeling

Hotel Reviews
Hacienda El Porvenir
Machachi
Authenticity & Character
love the cozy fireplaces and the natural setting near the mountain
Location
Staff
Cleanliness & Comfort
hot water bottles at night, exceptionally clean
Napo Cultural Center
Quito

Wonderful activities to do and explore with your guide just outside your door...viewing wildlife, canopy tour, night hike. The food was wonderful and the staff working here show tremendous pride in what they do and care immensely in a guest's experience, while also fostering a caring atmosphere and family for staff.

Authenticity & Character
Location
Staff
incredibly attentive to all details and showing so much pride in their work and staff
Cleanliness & Comfort
Had all the comforts of home, just in the Amazon river basin!!
Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Our guide was fantastic--Peter. He was very invested in making sure we saw wildlife and we were safe in the water. Super engaging and made the trip enjoyable and time go so fast!

Quality of Experience
Food
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 17, 2023

Hello Allison!

I must say that it was truly fantastic to work together on crafting a one-of-a-kind journey for you, there is something so special about Ecuador and the Galapagos Islands that you have taken with you, and I am so happy that you were able to experience such a unique time in the Enchanted Islands.

Warm hugs from your local friend!
Alvaro

Amazing experience!
Colombia | Jan 1 - Jan 15, 2023

Rima
Rima M.
Waterford, CT | Reviewed on Jan 16, 2023
My daughter and I had a great time in Colombia, visiting the small colonial towns around the beautiful mountains of Antioquia. The whole trip went very smoothly, thanks in part to the phenomenal job of Michael Gold, who answered ALL our questions always in a timely manner and paid attention to every detail.
WELL DONE MICHAEL!!!!
Read more

My daughter and I had a great time in Colombia, visiting the small colonial towns around the beautiful mountains of Antioquia. The whole trip went very smoothly, thanks in part to the phenomenal job of Michael Gold, who answered ALL our questions always in a timely manner and paid attention to every detail.
WELL DONE MICHAEL!!!!

Hotel Review
Terrazas de Salento
Terrazas de Salento, Colombia

WOW! What a beautiful lodging. We were in awe at this beautiful hotel and the breakfast was absolutely delicious. My only regret is that we only stay two nights.

Authenticity & Character
From architecture, decoration, staff, food, indoor patio, they were all a 10+++++
Location
Close to the town center
Staff
Attention to detail
Cleanliness & Comfort
Spotless
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 17, 2023

Dear Rima and Arianna,

thank you for your kind words! It always makes us happy to hear when our guests had a great trip and enjoyed their time in Colombia! Thank you also for the feedback about your hotel in Salento. How nice that you were so happy there!

We look forward to the next trip with you!

Best regards,
Michael and the whole Chaska Tours Team

I want to thank KimKim and especially Hakim f...
Morocco | Dec 29 - Jan 8, 2023

L
Lorena R.
Los Angeles, CA | Reviewed on Jan 16, 2023
I want to thank KimKim and especially Hakim for the wonderful time we had in Morroco. Every day we spent in Morroco was a wonderful adventure, all the tour guides were very knowledgeable. I also want to thank Hicham, our driver, he was just amazing.
Lorena
Read more

I want to thank KimKim and especially Hakim for the wonderful time we had in Morroco. Every day we spent in Morroco was a wonderful adventure, all the tour guides were very knowledgeable. I also want to thank Hicham, our driver, he was just amazing.
Lorena

Hotel Reviews
Riad Dar Dar
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kenzi Sidi Maarouf Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad La Perle De La Médina
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

The camp was great and the food delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GuestHouse Bagdad Café
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Jazira
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

The guided tour and guide were great, but I think 6 hours is a little long.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Hammam & Massage
Morocco

This was a great way to end our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 17, 2023

Dear Lorena,

Thank you so much for sharing with us your experience in Morocco. I am very happy to hear that you fully enjoyed your tour and trip as well as the services we arranged for you. I hope you left Morocco with great memories as well.

Best,
Hakim

Our trip to Costa Rica was a trip of lifetime...
Costa Rica | Dec 17 - Jan 1, 2023

E
Eon Joo S.
Breckenridge, CO | Reviewed on Jan 16, 2023
Our trip to Costa Rica was a trip of lifetime. Sergio, Charlotte and Nancy were incredibly helpful during the trip planning and while we were traveling. We had a glitch at the start of the trip due to our flight delay leaving from US, which resulted in extremely late arrival in Costa Rica. The tour team jumped on to help right away to help with re-arranging the airport pickup, hotel and the tour activities planned for the first day. We have a special needs child with significant food &... Read more

Our trip to Costa Rica was a trip of lifetime. Sergio, Charlotte and Nancy were incredibly helpful during the trip planning and while we were traveling.

We had a glitch at the start of the trip due to our flight delay leaving from US, which resulted in extremely late arrival in Costa Rica. The tour team jumped on to help right away to help with re-arranging the airport pickup, hotel and the tour activities planned for the first day.

We have a special needs child with significant food & env allergies and the tour team went out of their way to help with ensuring an accomodation throughout our trip including but not limited to arranging for special food items included in the local tours.

All tour plans/activities/transportations went without a hitch.
It was an incredible trip and we truly fell in love with Costa Rica!
What the country has achived for the conservation was absolutely remarkable!

This was our family's very first big vacation abroad and I am so glad that we did this trip with KimKim and Serendipity (Sergio, Charlotte and Nancy). It will be hard to match this experience for the future trips.

Hotel Reviews
Hotel Villa Florencia
Turrialba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manatus Hotel
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valle Escondido Nature Reserve Hotel & Farm
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Nature Resort & Spa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Fortuna Waterfall, Hanging Bridges, Arenal Volcano, and Baldi Hotsprings (Full Day Arenal)
La Fortuna Waterfall, Hanging Bridges, Arenal Volcano, and Baldi Hotsprings (Full Day Arenal)
Costa Rica

La Fortuna waterfall visit involves 500+ steep steps climbing down & up.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate Tour
Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Pacuare River Rafting
Pacuare River Rafting
Turrialba
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning Adventure
Canyoning Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Excursion Through the Tortuguero Canals
Guided Boat Excursion Through the Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Jan 17, 2023

Hi Eon, thank you so much for your kind words. For all of us, it was a pleasure to help you have an experience of a lifetime. We are very grateful for your trust in us for the design and operation of your family trip to Costa Rica. I am so happy to hear that you and your kids had a great time with many lasting memories of our country. Take care. Pura Vida!

Incredible Argentina Honeymoon Adventure
Argentina | Jan 1 - Jan 14, 2023

C
Christopher B.
San Diego, CA | Reviewed on Jan 16, 2023
Jason planned an incredible honeymoon for us that exceeded all of our expectations. We had no major hiccups the entire trip (not even a domestic flight delay) and had excellent service for each of our scheduled events. We truly feel we saw all the best things each of our locations in Argentina could offer. We were blown away and would absolutely work with Jason again. Thank you! Read more

Jason planned an incredible honeymoon for us that exceeded all of our expectations. We had no major hiccups the entire trip (not even a domestic flight delay) and had excellent service for each of our scheduled events. We truly feel we saw all the best things each of our locations in Argentina could offer. We were blown away and would absolutely work with Jason again. Thank you!

Hotel Reviews
Mine Hotel Boutique
Buenos Aires
Park Hyatt Mendoza
Mendoza
Alma Del Lago Suites & Spa
San Carlos de Bariloche
Palo Santo Hotel
Buenos Aires
Activity Reviews
Wine & Flavours of Maipu
Wine & Flavours of Maipu
Mendoza
Private Uco Valley Wine Tour - Premium Wineries of Salentein & Andeluna
Private Uco Valley Wine Tour - Premium Wineries of Salentein & Andeluna
Mendoza
Private Refugio Frey Ridge Trek
Private Refugio Frey Ridge Trek
Bariloche
Victoria Island and Arrayanes Forest Navigation
Victoria Island and Arrayanes Forest Navigation
Bariloche
Private Kayak & Hike Nahuel Huapi Lakes
Private Kayak & Hike Nahuel Huapi Lakes
Bariloche
Private Buenos Aires Sightseeing Tour
Private Buenos Aires Sightseeing Tour
Buenos Aires
The Argentine Experience - Dinner Experience with Private Transfers
The Argentine Experience - Dinner Experience with Private Transfers
Buenos Aires
Gaucho Full Day Tour at El Ombú de Areco Ranch
Gaucho Full Day Tour at El Ombú de Areco Ranch
Buenos Aires
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Jan 17, 2023

Hi Christopher,
Thank you for your kind words. We were very happy to provide a memorable honeymoon experience in Argentina. It is a superb destination for both culture and the great outdoors. We look forward to welcoming you to Latin America in the future. Please reach out to me anytime. [email protected]
Kind Regards,
Jason.

Exceeded our Expectations
Costa Rica | Jan 1 - Jan 9, 2023

N
Nici F.
Prairie Du Rocher, IL | Reviewed on Jan 16, 2023
Bryan was extremely patient and thorough when planning our trip. He was able to answer all my questions and concerns, and adjust my plans accordingly. He truly understood what we were wanting for this trip and our experience exceeded our expectations. We had a great balance of cultural experiences and downtime to hang out at the beach and pools. All of our accommodations were interesting and wonderful -- not your average resort. We loved the Poas Volcano Lodge in the Cloud Forest. It was... Read more

Bryan was extremely patient and thorough when planning our trip. He was able to answer all my questions and concerns, and adjust my plans accordingly. He truly understood what we were wanting for this trip and our experience exceeded our expectations. We had a great balance of cultural experiences and downtime to hang out at the beach and pools. All of our accommodations were interesting and wonderful -- not your average resort. We loved the Poas Volcano Lodge in the Cloud Forest. It was small and intimate, and they went out of their way to make our family feel welcome. My kids declared it the best hot cocoa. Our favorite was La Mariposa in Manuel Antonio. Monkeys were always around and we had a pair of Macaws fly past our balcony every morning. Nearby restaurants are great. Our favorite excursion here was the nighttime rainforest tour. The national park tour is a must, and we had THE BEST tour guide, but expect it to be very slow. Lost Iguana near La Fortuna is a good place to stay, but it could use a little bit of updating. However, the views are the best, great hiking trail and a good restaurant. Our kids liked the heated pool. The town of La Fortuna has a lot of shopping and restaurants. Our favorite events of the entire trip were here: The cultural experience was the absolute best and everyone should be so lucky to do this. Second to that was the Chocolate Factory Tour.

If you're considering using KimKim.com to plan your trip to Costa Rica, do it. Our experience was seamless and wonderful. We will use them again.

Hotel Reviews
La Mariposa Hotel
Manuel Antonio

Wonderful rooms and guest services. Incredible views and we especially loved watching all the monkeys who live in the trees surrounding the hotel.

Authenticity & Character
Location
Walkable to/from restaurants, tours, ocean, etc.
Staff
Cleanliness & Comfort
Very clean.
Poas Volcano Lodge
Vara Blanca

Super sweet lodge with the friendliest staff. The design and architecture is very cool and it's tucked into the forest with lots of trails.

Authenticity & Character
Location
Less than an hour from the airport.
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

Great location! Fun staff and a wonderful environment. The rock shower is neat but not really usable, and the rooms are pretty sparse but very clean. The rooms could use a little updating but overall it's still very nice and a relaxing place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Great tour guide!

Quality of Experience
Guides, Drivers and Staff
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio

One of our favorite experiences. It was just our family of 5 and the guide.

Quality of Experience
Guides, Drivers and Staff
Cultural Experience
Cultural Experience
Arenal/La Fortuna

This was our favorite experience of the whole trip. The family who hosted us was amazing -- we learned more about Costa Rican culture and felt immersed in the family's story and life. The description said we'd visit a school and we did not get to do that but the time at the farm and with the family was wonderful all by itself.

Quality of Experience
Food
Guides, Drivers and Staff
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

Ecotermales is a neat place. Very clean and calm. We enjoyed seeing the Hot Springs but an hour was plenty and I wouldn't recommend getting the meal with it. The food was not good and the restaurant was a little dirty.

Quality of Experience
Guides, Drivers and Staff
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The hike is pretty and enjoyable , but the view of the volcano is better from a distance. Seeing the waterfall is pretty cool and we all enjoyed the enormity of it. The water is ice cold so don't expect to swim or stay very long. It's a quick trip to see the waterfall and hike back out.

Quality of Experience
Guides, Drivers and Staff
Chocolate Factory Tour in Rainforest Chocolate Tour.
Chocolate Factory Tour in Rainforest Chocolate Tour.
Arenal/La Fortuna

One of our family's favorites! Travelers should absolutely do this. It is fun and educational. We returned much more conscience of our choices when purchasing and eating chocolate.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 16, 2023

Hola Nici,

I love hearing from you! Thank you for leaving feedback for us.!

I am glad to know that you and your family had a memorable time in my country!

I will be happy to assist you if you like to plan a second visit to this small but beautiful country :)

Pura Vida,
Bryan Leon,
Serendipity Adventures, Costa Rica

This was the second time I used Kimkim to pla...
Patagonia | Dec 23 - Dec 31, 2022

Vijay
Vijay A.
Dallas, TX | Reviewed on Jan 16, 2023
This was the second time I used Kimkim to plan my South American trip. Jason was excellent in organizing everything from Beunosaires, El Calafate and peuroto natales to Punta Arenas. The day of ESTANCIA CRISTINA was the highlight of our trip!!! Even if there was hiccup he took care of it. Only improvement I might suggest is a packing list before trip might have been helpful. Punta Arenas some of the Penguin tours and transfers were not exactly up-to mark but Jason took care of the... Read more

This was the second time I used Kimkim to plan my South American trip. Jason was excellent in organizing everything from Beunosaires, El Calafate and peuroto natales to Punta Arenas. The day of ESTANCIA CRISTINA was the highlight of our trip!!! Even if there was hiccup he took care of it. Only improvement I might suggest is a packing list before trip might have been helpful. Punta Arenas some of the Penguin tours and transfers were not exactly up-to mark but Jason took care of the complaints very well to our satisfaction.

Hotel Reviews
Hotel Diego de Almagro Punta Arenas
Punta Arenas

Just disinterested staff overall

Authenticity & Character
Location
Location
Staff
Some of them not want to bothered to even attempt broken English
Cleanliness & Comfort
They can’t turn the coffee machine on even 5 minutes early. Most of tours start real early there but breakfast starts at 630. So you are going hungry
Lagos Del Calafate
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
474 Buenos Aires Hotel
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Estancia Cristina - Classic Option
Estancia Cristina - Classic Option
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
DONT MISS THIS ACTIVITY
Private Buenos Aires Sightseeing Tour
Private Buenos Aires Sightseeing Tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
I’m just not that much into big cities. And king lunch place e stopped in had added cheese in the empanadas which caused sickens for my daughter.
Perito Moreno Glacier - Los Glaciares National Park
Perito Moreno Glacier - Los Glaciares National Park
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Boat - Sailing Rico Branch
Safari Boat - Sailing Rico Branch
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Highlight of our trip. The iceberg phots incredible
Full Day Torres del Paine National Park (ex. Puerto Natales)
Full Day Torres del Paine National Park (ex. Puerto Natales)
Puerto Natales
Quality of Experience
Looooong day
Food
Guides, Drivers and Staff
Transport
Trekking Cerro Benitez
Trekking Cerro Benitez
Puerto Natales
Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Jan 17, 2023

Hi Vijay,
Thanks for your review and we were glad to plan a great adventure for you all. The hotel in Punta Arenas is not our first choice but we had a short lead in for your trip and it was the best option available. It should always have courteous staff and we have noted that for improvement.
Other issues that came up along the way were dealt with efficiently I believe. The weather too made some tours a challenge but glad that overall you had a great time and are considering a new booking with us too!
Regards and Best Wishes,
Jason.

Trekking in El Calafate
Chile | Jan 11 - Jan 14, 2023

Kim
Kim M.
Newport News, VA | Reviewed on Jan 16, 2023
We ended up using Kimkim for an additional land based trip in Patagonia to compliment our Antarctica cruise, and most everything went off without a hitch. We were either texted or messaged regarding all our transfers, and even when our flight ended up coming in earlier than expected, our driver was there within minutes. My one comment would be I need to learn how to pack lighter as one of our domestic flights didn't like my carry on size. Otherwise, I'd say it was truly a great experience,... Read more

We ended up using Kimkim for an additional land based trip in Patagonia to compliment our Antarctica cruise, and most everything went off without a hitch. We were either texted or messaged regarding all our transfers, and even when our flight ended up coming in earlier than expected, our driver was there within minutes. My one comment would be I need to learn how to pack lighter as one of our domestic flights didn't like my carry on size. Otherwise, I'd say it was truly a great experience, and we will remember trekking in El Calafate for years to come. Emi and Ana were great and patient with all my questions and planned a memorable time! Thank you!

Hotel Reviews
Sent Hotel Calafate
El Calafate

Clean and the staff were very friendly. I broke my luggage while here and the maintenance man spent a long time trying to help us fix it. Food was good as well. My Aperol Spritz from here was one of the best I've had. Also close to the main shopping and eating areas.

Authenticity & Character
Cute place
Location
Close to everything
Staff
Very helpful and friendly
Cleanliness & Comfort
Very clean
Two Hotel Buenos Aires
Buenos Aires

We only stayed here one night but it we perfect for what we needed. Very comfortable bed.

Authenticity & Character
Location
Close to restaurants and stores
Staff
Cleanliness & Comfort
Activity Reviews
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

This was truly a memorable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Minitrekking  in "Los Glaciares National Park"
Minitrekking in "Los Glaciares National Park"
El Calafate

Guides were great. They made sure no one was left behind and that everyone was safe. Loved this trip!

Quality of Experience
Guides, Drivers and Staff
Spoke English well and were knowledgeable and friendly!
Transport
Smooth transfers
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Jan 16, 2023

Dear Kim,

Thank you for sharing your experience whit us! It was a pleasure to assist you and I hope to receive you again in South America soon :)

Warm regards,
Ana and all the team of Trips South America

Costa Rica was magnificent! I’m so happy we ...
Costa Rica | Jan 7 - Jan 15, 2023

Karen
Karen P.
Middletown, NJ | Reviewed on Jan 16, 2023
Costa Rica was magnificent! I’m so happy we went through KimKim as our travel agency - would definitely recommend and use them again in the future. All our pickups were timely and all we had to do was show up and enjoy ourselves. Transportation between our destinations of La Fortuna, Monteverde, and Manuel Antonio were seamless. All recommendations from KimKim were excellent. What enjoyable family trip - thanks Yuliana! Read more

Costa Rica was magnificent! I’m so happy we went through KimKim as our travel agency - would definitely recommend and use them again in the future. All our pickups were timely and all we had to do was show up and enjoy ourselves. Transportation between our destinations of La Fortuna, Monteverde, and Manuel Antonio were seamless. All recommendations from KimKim were excellent. What enjoyable family trip - thanks Yuliana!

Hotel Reviews
Arenal Springs Resort & Spa
Fortuna

Loved the hotel and privacy of the hot springs. Would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Hotel was literally on a mountain, but the transportation was very good up and down. Very minimalistic, but the view was amazing.

Authenticity & Character
Location
Would have preferred less mountainous terrain, but overall hotel was very clean.
Staff
Cleanliness & Comfort
Tulemar Resort
Manuel Antonio

Amazing location with wildlife and beach - would definitely recommend staying at Salty Breeze as monkey troops come through every single day. The amenities were top notch, but so was the price.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Tour in Monteverde
Coffee & Chocolate Tour in Monteverde
Monteverde

Excellent tour - we all loved it! Take this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Excellent tour made even better because they also took us to a sugarcane processing plant/coffee tasting. Saw a lot of wildlife.

Quality of Experience
Food
Great food for lunch.
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

Mixed reviews. 2 out of the 5 liked the tour. We saw a lot for the night tour, but it was very hilly.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hanging Bridges Hike
Guided Hanging Bridges Hike
Monteverde

We loved this tour, but not as much as the rainforest tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram & Sky Trek Adventure
Sky Tram & Sky Trek Adventure
Arenal/La Fortuna

Excellent excursion - very fun. Note that the trek is more mountainous than you might think. You have to be in decent shape. We saw so much in the rainforest - one of our best outings!

Quality of Experience
Guides, Drivers and Staff
Maria was great!
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Really enjoyed this tour - would have loved to have stayed longer. Very well organized and we saw a lot of wildlife. Flat trail was easy to navigate.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 22, 2023

Hi Karen,
I hope you are well.
Thanks for your time and leave us this nice review. It is great to know you had a good time here, and that you enjoy every destination.
I hope you could visit Costa Rica in the future and could explore many different areas.
We will be more than glad to assist you during this time.
Regards from Costa Rica,
Yuliana

Every driver, every guide every encounter exc...
Mexico | Jan 11 - Jan 15, 2023

joseph
joseph t.
Jeffersonville, IN | Reviewed on Jan 16, 2023
Every driver, every guide every encounter exceeded all expectations.
The passion exhibited by each and every guide was palpable
I will recommend this to everyone
Read more

Every driver, every guide every encounter exceeded all expectations.
The passion exhibited by each and every guide was palpable
I will recommend this to everyone

Hotel Reviews
Casa Quetzal Hotel Boutique
Valladolid, Yucatán

Old world charm in which we were made to feel welcome and wanted

Authenticity & Character
300 year old structure lovingly maintained
Location
Villaldolid is absolutely charming
Staff
Accommodating!!
Cleanliness & Comfort
Spotless!!! The bed wasn’t great but it worked out fine
Hip Hotel Tulum
Tulum

Lovely hotel right in the beach. Very touristy but incredibly comfortable

Authenticity & Character
The structures are perfectly rustic
Location
Literally on the ocean
Staff
Cheerful and accommodating
Cleanliness & Comfort
Spotless!!!
Activity Reviews
Explore the mysterious area of Ek Balam
Explore the mysterious area of Ek Balam
Chichén Itzá

Our guide was wonderful

Quality of Experience
Passion
Guides, Drivers and Staff
So friendly and fun loving!!
Transport
Comfortable
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá

Breath taking The immensity of this place along with the stunning beauty left a mark on all of us

Quality of Experience
Our guide painted a vivid picture as he shared his passion for this amazing place
Guides, Drivers and Staff
Just so warm and friendly
Transport
Very comfortable
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mexico

The cenote is amazing but not for everyone!! Very physical The lunch was wonderful and the local family were charming They were so open and welcoming

Quality of Experience
I will never forget this
Food
Delicious
Guides, Drivers and Staff
Lovely
Transport
Comfortable
Eco Center & Traditional Mayan Meal
Eco Center & Traditional Mayan Meal
Mexico

Stunning!! Food was amazing and the forest was beautiful

Quality of Experience
Beautiful!!
Food
Maybe the best meal we had on this trip
Guides, Drivers and Staff
Passionate, friendly and fun!!
Transport
Very comfortable
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Cancún

Breath taking!! The canal trip was unlike anything I’ve ever done Stunning

Quality of Experience
Every aspect of this part of the trip was perfect
Food
Delicious The meal was wonderful
Guides, Drivers and Staff
Friendly and passionate and fun loving
Transport
Comfortable
Local specialist: Karen Quintero