Kimkim Trip Reviews

4.8
Based on 14,317 ratings
Read 14,317 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Top-notch across the board
Japan | Oct 4 - Oct 12, 2024

T
Taylor E.
Los Angeles, CA | Reviewed on Oct 16, 2024
The KimKim experience was overall excellent, particularly for a first-time traveler looking to hit the "must-see" events in a new country. Shona and her team communicated clearly and fluidly each and every step of the way, including helping and adjusting schedules when I got in a (minor and self-inflicted) jam with train travel, facilitating when I wanted to change a few plans last minute, and staying in contact throughout the trip. The tour guides appointed were lovely and thorough,... Read more

The KimKim experience was overall excellent, particularly for a first-time traveler looking to hit the "must-see" events in a new country.

Shona and her team communicated clearly and fluidly each and every step of the way, including helping and adjusting schedules when I got in a (minor and self-inflicted) jam with train travel, facilitating when I wanted to change a few plans last minute, and staying in contact throughout the trip.

The tour guides appointed were lovely and thorough, and the hotels picked were top-notch, as were all travel accommodations within the country.

Generally an excellent experience, highly recommend, and being clear what it is you're looking to get out of the trip -- the more information you provide, the better they're able to tailor the experience.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 21, 2024

Dear Taylor,

Hope you are doing great.Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us.It's great to know that you enjoyed the tour guides, hotels, and travel accommodations. We appreciate your recommendation and agree that clear communication helps us create the best possible experience for our travelers. Thank you for sharing your insights, and we hope to assist you on your next adventure.

Wish you happy all the time.

Best regards,
Shona

Had a fantastic trip. Gummy designed perfect ...
Iceland | Oct 5 - Oct 11, 2024

P
Patrick L.
Los Angeles, CA | Reviewed on Oct 16, 2024
Had a fantastic trip. Gummy designed perfect itinerary. Read more

Had a fantastic trip. Gummy designed perfect itinerary.

Hotel Reviews
The Reykjavík Edition
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Húsafell
Húsafell, Borgarbyggð
Bubble Hotel
Selfoss
Vík Apartments
Vik I Myrdal
Activity Reviews
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Langjokull glacier snowmobiling
Langjokull glacier snowmobiling
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland
ATV to the Black Beach and Plane Wreck
ATV to the Black Beach and Plane Wreck
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland
The Secret Lagoon
The Secret Lagoon
Iceland
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 17, 2024

Thank you for the glowing review Partick!
It makes my day knowing how happy you all were with the trip :)

All the best
Gummi

Bruno was great to work with. He's very respo...
Croatia | Sep 28 - Oct 9, 2024

Van
Van N.
Seattle, WA | Reviewed on Oct 16, 2024
Bruno was great to work with. He's very responsive, giving us good suggestion and was always ready to answer any questions. Our guides were fun and knowledgeable and kind. We had such a great honeymoon without the headache and stress. Read more

Bruno was great to work with. He's very responsive, giving us good suggestion and was always ready to answer any questions. Our guides were fun and knowledgeable and kind. We had such a great honeymoon without the headache and stress.

Hotel Review
Aminess Korčula Heritage Hotel
Korčula

No elevator which is hard with luggages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's an older hotel
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 16, 2024

Hi Van,

thank you for the kind words.

I'm glad to hear that you had a great time in Croatia and that you liked our guides. It was a pleasure to work with you on planning the trip .

I hope we will stay in touch and I wish you all the best.

Best

Bruno

I’m sorry I’m not good at writing reviews but...
Italy | Sep 29 - Oct 8, 2024

Mary
Mary H.
Minneapolis, MN | Reviewed on Oct 16, 2024
I’m sorry I’m not good at writing reviews but Rita did a wonderful job in helping our family have an amazing vacation Read more

I’m sorry I’m not good at writing reviews but Rita did a wonderful job in helping our family have an amazing vacation

Hotel Reviews
numa l Loreto Rooms & Apartments
Milan

The ones paying the bills got the pull out couch but other then that very clean and nice 😂🥰

Authenticity & Character
Location
We could walk to everything we wanted
Staff
Cleanliness & Comfort
Arcadia Hotel Venice
Venice

They have one room in all of the hotel that sinks like sewer and again the people paying for the rooms got that room. They should not rent that room to anyone but overall the hotel was wonderful and the other two rooms were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moxy Milan Linate Airport
Milano

Best hotel for early morning flights

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Staff super friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa il Castagno Wine & Resort
Siena

Our favorite, great staff, great food and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Cooking Class in a Real Tuscan Farmhouse
Private Cooking Class in a Real Tuscan Farmhouse
Italy

Outstanding

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion:  Lake Como & Cernobbio
Day Excursion: Lake Como & Cernobbio
Milan

We definitely wished we would’ve had a boat ride around all of Lake Como

Quality of Experience
Guides, Drivers and Staff
Transport
Private Cinque Terre Excursion
Private Cinque Terre Excursion
Florence

Because of a rainy day, we changed our itinerary around a little which was wonderful and our driver was great

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Venice with St Mark's Basilica
Guided Visit of Venice with St Mark's Basilica
Venice

Our tour guide was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Dinner in  a Chianti Vineyard
Sunset Dinner in a Chianti Vineyard
Italy

One added bonus on the excursion is, I didn’t realize I sold their wine at my store in Minnesota and I got to meet the owner of the winery fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Oct 16, 2024

Hi Mary!! Thank you so so much for this detailed review and your kind words. What wonderful photos you uploaded🥹🥹 I'm so glad you had a great time in Italy and I hope you created lifetime memories. It has been a real pleasure to work with you, hopefully, we will keep in touch for your future adventures! I wish you all the best, Rita 🥰

KimKim did an amazing job arranging our trip ...
Japan | Sep 26 - Oct 9, 2024

J
Jane D.
Seattle, WA | Reviewed on Oct 16, 2024
KimKim did an amazing job arranging our trip to Japan. From train tickets to guides to someone meeting us at the airport with a friendly face, everything was great. We had a last minute change to make, and Angel was able to re-book our Shinkensen tickets and get them to us in a timely way. All around, an excellent service. Read more

KimKim did an amazing job arranging our trip to Japan. From train tickets to guides to someone meeting us at the airport with a friendly face, everything was great. We had a last minute change to make, and Angel was able to re-book our Shinkensen tickets and get them to us in a timely way. All around, an excellent service.

Hotel Reviews
Hotel Intergate Hiroshima
Hiroshima

There was really nothing I liked about this hotel. The staff at the reception weren't welcoming at all, nor helpful during checkout. The room had a tiny window with shades drawn so you felt a little like being in a cell- very claustrophobic. We spent as little time as possible in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel
Tokyo

Hotel was very nice- nice sized rooms, great breakfast, great service. The rooftop bar is a must.

Authenticity & Character
Location
Staff
Helpful, friendly, enough english for us to get by with our limited Japanese
Cleanliness & Comfort
Hotel Green Plaza Hakone
Hakone

We picked this hotel for the views- well, not their fault that it was overcast and we couldn't see anything. However, this place is dated and a little tacky. The store and cafe were never open. The place was overrun with children who screamed throughout dinner. The restuarant was lit up like hospital cafeteria, and while the food was ok, it was so noisy and bright that we couldn't wait to leave. I can imagine the onsen would be amazing if you could see Mt. Fuji. It's also not located near anything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
kyoto

Room was pretty spacious so that was nice. It's gotten some fancy updates but seems like it might have been a Courtyard by Mariott at some point and got a face lift. The staff were great especially the congierge who gave us great sushi restaurant tips and directions. It seemed to be geared towards large tour groups. The restuarants were always empty (Except at free breakfast), probably because they were very overpriced. It was a good location, fairly close to the train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Ritz-Carlton
Osaka

This place was beautiful and the staff was, without exception, outstanding. Would love to stay here again someday.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Yumi did a great job of putting together a tour catering to our preferences. We were a little jet lagged so probably didn't get all out of it that we could have. The fish market was super fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo

Yoshi was a great guide. We just didn't have great weather for viewing Fuji (never did see it). However, he did his best to keep us interested and entertained, including taking us to a flower garden that wasn't originally planned. The Whicky tour and tasting was really interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Yoshi was a great guide- turns out she spent a year not too far from where we live in Oregon. Totally not her issue, but the sites in Kyoto are just overrun with tourists, which I realize we are also, It was really hard to enjoy the temples, tori gates, Gion district becuse there are just too many people at the same spots.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Nara and Uji
Day Trip to Nara and Uji
Kyoto

We didn't do this trip

One Day Hiroshima and Miyajima Island Tour
One Day Hiroshima and Miyajima Island Tour
Hiroshima

Yoko was an excellent guide. We went to Miyajima first, via ferry- it was lovely. Very limited crowds, although it was raining so that could be why. Had some yummy roasted oysters, some great little maple leaf cookies, and got some great views of the gate and temple. Then headed back and toured the Peace Memorial and the museum. Both were very moving and emotional. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Nishiki Market Food Experience
Nishiki Market Food Experience
Kyoto

We did'nt do this tour

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 21, 2024
Dear Jane, Hope you are doing great.Thank you for sharing your experiences for your trip to Japan. I'm so glad to hear that my team and I provided excellent service and took care of your travel needs seamlessly, especially with the last-minute changes to your Shinkansen tickets.
We sincerely regret to hear about your experiences at Hotel Intergate Hiroshima and Hotel Green Plaza Hakone. Your feedback will be forwarded to the hotel management, and we hope they will take it into consideration...
Read more

Dear Jane,

Hope you are doing great.Thank you for sharing your experiences for your trip to Japan. I'm so glad to hear that my team and I provided excellent service and took care of your travel needs seamlessly, especially with the last-minute changes to your Shinkansen tickets.
We sincerely regret to hear about your experiences at Hotel Intergate Hiroshima and Hotel Green Plaza Hakone. Your feedback will be forwarded to the hotel management, and we hope they will take it into consideration for future improvements.
We appreciate your comments regarding the Full Day Kyoto City Tour with Yoshi. While it’s great to know that she connected with you personally, we understand how overwhelming the crowds at popular tourist sites can be. We hope it didn’t overshadow your overall experience in Japan.
Thank you again for your feedback, and I hope your future travels will be even more enjoyable.

Best regards,
Angel

Our trip to Croatia was awesome!!
Croatia | Sep 18 - Sep 28, 2024

M
Mike G.
Canada | Reviewed on Oct 15, 2024

Our trip to Croatia was awesome!!
The experience was so good because of the work of Daniela and Robi.
They constructed a fabulous itinerary that touched on the highlights of Croatia from the capital city, the fantastic Plitvice Lakes National Park, Split, two marvelous Islands and then Dubrovnik. Daniela and Robi selected wonderful hotels and great guides and stops along the way. We appreciated the daily updates and personal assistance.

Thanks so much for helping us make beautiful memories of amazing Croatia.

Mike & Jan & Chris & Jerry

Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Oct 17, 2024

Hi Mike, Jan, Chris, and Jerry,

thank you very much for your kind words, much appreciated.
Glad to hear that you liked Croatia and the trip, and thank you for your trust.
It was a pleasure to meeting you :)

Many regards from Croatia!

Best,
Daniela and Robi

Kim Kim is the way to go!
Iceland | Oct 4 - Oct 11, 2024

ashlie
ashlie g.
Chicago, IL | Reviewed on Oct 15, 2024
The guide that we worked with for our trip to Iceland was everything I could have hoped for! I gave her a LOT of info on what we wanted to do, and she was able to make it all happen. I love that you can go back and forth, ask questions, make tweaks, etc through the whole process. She gave personal recommendations on sites to see and places to stop for food - all of which were amazing. The handheld guide she put together was easy to understand and very thorough. Even better was that she didn't... Read more

The guide that we worked with for our trip to Iceland was everything I could have hoped for! I gave her a LOT of info on what we wanted to do, and she was able to make it all happen. I love that you can go back and forth, ask questions, make tweaks, etc through the whole process. She gave personal recommendations on sites to see and places to stop for food - all of which were amazing. The handheld guide she put together was easy to understand and very thorough. Even better was that she didn't disappear after sending the guide. She WhatsApp me when we got there, a couple times during the trip, and when we got home. It was very comforting to know I could get help at any time. Plus there's a number for 24/7 help. I never had to worry about anything going wrong, and that was worth every penny. Highly recommend, you won't be disappointed!

Hotel Reviews
ION Adventure Hotel
Nesjavellir

Such a cool hotel! It has a spa pool and a sauna. A bar that stays open until 11. There's room service and a restaurant on site. The rooms are modern but cozy. You can get Netflix on the TV. We saw the northern lights from our walk out. You also get some prosecco when you arrive, which doesn't hurt a bit.

Authenticity & Character
Very unique and cool
Location
Not very far from Selfoss
Staff
Cleanliness & Comfort
Eyja Guldsmeden Hotel
Reykjavik

What a cute hotel! There was breakfast, and a restaurant on site. The rooms were darling and had very comfortable beds. The TVs are not smart tvs so you're limited to like 6 channels. There's a gym, and there's a Bonus grocery store right behind the hotel. Walking distance to a food hall, but it would be a pretty far walk to downtown where the shops and restaurants are.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík

Great location in the heart of Vik. There's a bar and restaurant, which have an incredible view. Lots of parking. Rooms were nice, good size bathroom, and smart TVs. The beds were clean and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Silfra Snorkeling From Reykjavík
Silfra Snorkeling From Reykjavík
Reykjavík

Such a neat experience! You have to wear thermal underwear of some sort and warm socks. You put on a suit, and then a dry suit over it. It is tight, and uncomfortable around the neck and wrists - but it's to keep the 2°c water out sooo it's worth it. There's a short walk to the entry point. We had to wait about 20 mins to get into the water because of other groups ahead of us. Once you are in the water, it naturally propels you and the suit loosens up a bit. You barely have to do work. Our guide was funny and nice. At the end we all drank hot chocolate and talked about the experience.

Quality of Experience
Guides, Drivers and Staff
We had James and he was wonderful!
Sky Lagoon
Sky Lagoon
Reykjavík

Wow you will not regret going here!! Pay for the bigger package because it's totally worth it. There's a restaurant inside and a small gift shop. The locker room is private with showers. There's a swim up bar in the lagoon. The seven step rituals were absolutely incredible and not to be missed.

Quality of Experience
Guides, Drivers and Staff
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

The super jeep tour was so cool! Picked us up from the hotel and drove us out about an hour and half. They stopped and looked for the lights, then would move us to another location looking for them. We found them! They set up a camera on a tripod and take your pictures with the lights in the background. The guide even had hot chocolate for everyone... And a lil something special to add to it if you liked. Great tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Oct 25, 2024

Hi Ashlie,
Emanuela here. I am very happy to hear you had a memorable time on your Iceland trip. You were blessed with Northern lights from the first night
it was a pleasure for me to stay in touch with you guys while you were traveling and make sure you were happy with everything and I thank you so much for sharing these stunning photos while you were traveling.

Thank you again and I hope to have you back here one day,
Emanuela

We had an amazing trip to Sicily. Everything ...
Italy | Oct 3 - Oct 13, 2024

Bobbie
Bobbie X.
San Diego, CA | Reviewed on Oct 15, 2024

We had an amazing trip to Sicily. Everything was so well planned. Each guide was fun, knowledgeable and perfect! The street food tour with Valeri was a highlight. As was the urban winery- mt Etna. The wine pairing was absolutely delicious!
Hotels were clean and so well located and welcoming. Flexibility was appreciated.
When 4 travelers agree - you know they must be doing right!

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 22, 2024

Ciao Bobbie,
Thank you so much for your wonderful feedback!
We're happy to know that you had such a memorable time in Sicily. Our local connections and expertise are key to making each experience special, and it's great to hear that the street food tour and the Mt. Etna winery stood out for you.
Looking forward to helping with your next adventure!

Best,
Maria Grazia & Storywalking Team

KimKim review Italy 2024
Italy | Sep 25 - Oct 8, 2024

Annette
Annette S.
Richmond, VA | Reviewed on Oct 15, 2024
We were very pleased on all that KimKim did to set up our Italy vacation. Elena was wonderful in giving us all the details we needed to make traveling to our various locations seamless. She was very accommodating when we had questions and always responded promptly. She was our unseen lifeline while traveling. We especially enjoyed all the guides that handled our day trips. All were extremely knowledgeable and had so much to show us and share with us. The accommodations were very... Read more

We were very pleased on all that KimKim did to set up our Italy vacation. Elena was wonderful in giving us all the details we needed to make traveling to our various locations seamless. She was very accommodating when we had questions and always responded promptly. She was our unseen lifeline while traveling.

We especially enjoyed all the guides that handled our day trips. All were extremely knowledgeable and had so much to show us and share with us.

The accommodations were very nice. Some better than others but all conveniently located to the sites we wanted to see.

Definitely recommend and would use KimKim again!!

Hotel Reviews
Park Hotel Argento
Levanto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Corner Duomo Hotel & Spa
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Last Supper guided visit (1h)
Last Supper guided visit (1h)
Italy

Everyone should see this!!

Quality of Experience
Guides, Drivers and Staff
Lake Como Guided visit
Lake Como Guided visit
Italy

Loved the multiple locations our guide took us to

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting with light lunch and winery visit
Wine tasting with light lunch and winery visit
Italy

Loved the setting, the wines and light lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

Our guide was wonderful. The history and architecture shouldn’t be missed

Quality of Experience
Guides, Drivers and Staff
Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on Oct 16, 2024

Your feedback is so precious to me, Thank you so much :-)

Great itinerary and attention to detail. Loved the variety!
Bolivia | Sep 26 - Oct 12, 2024

Mark
Mark N.
New York, NY | Reviewed on Oct 15, 2024

The variety of things to do in Bolivia was outstanding. Camila did a great job of organizing everything, demonstrating amazing flexibility and an ability to adapt to unforeseen circumstances. David stands out among several great guides for his attention to detail and our interests. Being able to bird with Berto was a real highlight.

Local specialist: Camila Rojas

Kim Kim was such a perfect way to plan our tr...
Italy | Sep 26 - Oct 10, 2024

S
Stacy G.
Los Angeles, CA | Reviewed on Oct 15, 2024

Kim Kim was such a perfect way to plan our trip! Catarina was awesome! Marta was great! It made everything so stress free. I would highly recommend to anyone. Even if we changed things they were more than happy to help. Thank you Kim Kim team!

Local specialist: Caterina Belvedere

Valentine is quick to respond to any of your needs
Germany | Sep 21 - Oct 3, 2024

J
John J.
Chicago, IL | Reviewed on Oct 15, 2024
Valentine is exceptional at what she does. She arranged a first-class trip for our group. The hotels she selected were perfect! The tours were well organized. I would definitely recommend using Valentine if you want the luxury of having your entire trip planed out for you. John Read more

Valentine is exceptional at what she does. She arranged a first-class trip for our group. The hotels she selected were perfect! The tours were well organized. I would definitely recommend using Valentine if you want the luxury of having your entire trip planed out for you. John

Hotel Reviews
Metropolitan Hotel
Prague

This hotel is within walking distance of everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spinnerhof
Salsbachwalden

This is a very quaint hotel nestled in the black hills. Everything about it was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kloster Hirsau
Hirsau

Very nice/clean hotel with very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Living Hotel Das Viktualienmarkt
Munich

This hotel is within walking distance of everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Prague
Welcome to Prague
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Prague Introduction Walking Tour
Prague Introduction Walking Tour
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Bastei bridge with Boat Trip Day Tour
Scenic Bastei bridge with Boat Trip Day Tour
Prague

The bridge if beautiful. The boat ride was quite a let-down. It takes a total of 20 minutes. They take you upriver 10 minutes then back to the start. Really not much to see. Plus, and this is something you really need to know, the hike to the boat is not an easy one. It is advertised as a tour for people from young to old. That is not the case at all. There is a great amount of hiking at both the bridge and to the boat. I am in pretty good shape and i considered it a moderate to difficult hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Oktoberfest private tour: Bavarian Beer & Festive Bites
Oktoberfest private tour: Bavarian Beer & Festive Bites
Munich

Just not what we expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Sobering is all I can say. God bless the souls who perished there.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich

The first-class bus ride was very comfortable, and the tour was amazing. There is a great amount of walking necessary for this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Culinary Prague
Best of Culinary Prague
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 16, 2024

Hello John,
Thank you so much for your kind review and comments!
These are very helpful to improve our services. We hope you came back home with a lot of memories from beautiful Germany :)
See you soon in France or Switzerland,
Valentine

We had the time of our life! Our guide in San...
Greece | Sep 29 - Oct 9, 2024

Stephanie
Stephanie C.
Houston, TX | Reviewed on Oct 15, 2024
We had the time of our life! Our guide in Santorini was incredibly knowledgeable and absolutely amazing! I wish I had her with us through out the trip and remembered her name. I learned so much from her! She knew every historical, agricultural, economic, etc fact you could ever imagine! I later shared the facts on our Sunset Cruise and everyone had so many questions… like I was the guide. Lol. Our private driver pickups was such a perk we weren’t used to having.
We had an amazing time and...
Read more

We had the time of our life! Our guide in Santorini was incredibly knowledgeable and absolutely amazing! I wish I had her with us through out the trip and remembered her name. I learned so much from her! She knew every historical, agricultural, economic, etc fact you could ever imagine! I later shared the facts on our Sunset Cruise and everyone had so many questions… like I was the guide. Lol. Our private driver pickups was such a perk we weren’t used to having.
We had an amazing time and if were to return would stay in Santorini the entire time and do day adventures from there. There’s so much to see there! We did change our Catamaran sail to an afternoon option to see the sunset. It was a last minute decision & the driver etc just wasn’t the same. Our mistake though!
We found an incredible 20th anniversary ring at Poniros, recommended by the clerk/concierge at Perla hotel . It is stunning!! Absolutely perfect! Thank you KimKim we can’t wait to use you for France & Thailand next! 😘😘😘

Hotel Reviews
The George Hotel
Mykonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasimatis by La Perla
Santorini

Thank you to everyone who made our adventure there amazing! To our hotel concierge & staff we appreciate everything you did! Especially our adventure to Poniros as a recommendation for the best jewelry shopping! My ring is stunning & one of a kind!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santana Luxury Suites Naxos
Naxos

The staff was lovely! Not the same as the others. Bed uncomfy and we missed cold potable water at our beck and call/room service or even room phones to ask questions. The island was beautiful.. just alot more laid back. We did our souvenir shopping here because the island/city areas economy was a lot less luxurious & even busy! Which was a nice change but we missed a couple little things. Comforts & Water 💧.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

I wish we actually got to sleep & enjoy this location but we stayed up, curled in bed & ordered Vietnamese food because we were exhausted & knew our flights, leaving hotel in Athens, were at 2am. Longgg ride home in a really cozy plane!

Authenticity & Character
The balcony was awesome!!
Location
Staff
Cleanliness & Comfort
Athens Manor Houses
Athens

I wish we spent a little more time here!!

Authenticity & Character
Location
Mid city center, Acropolis in walking distance and view, food, people, restaurants amazing!
Staff
Cleanliness & Comfort
Activity Review
Private Excursion to Santorini's Villages
Private Excursion to Santorini's Villages
Santorini

Our absolute favorite! Our guide, I wish i knew her name so i could recommend her, was extremely knowledgeable about all details, history, architecture, agriculture, wine & it’s history of being the “oldest vines known” because of the lack of soil in Santorini and the roots growing in the constantly spongey/damp pumice stone of the lava landscape.. every little bit of information we soaked it up! I wish I had her with us our entire trip! She took great pictures for us & others. So incredibly kind and if we had the chance would have made lifelong friends! I’d love her name and to find her on Facebook etc!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 17, 2024

Thank you so much for sharing this incredible feedback, Stephanie! 🤩 I’m so happy to hear you had a fantastic experience in Santorini, and that your guide, Agatha, made such a memorable impression! I’m not surprised you became the “unofficial guide” on your sunset cruise afterward—love it! The 20th-anniversary ring sounds stunning, and what a special find to bring home! When you’re ready to explore France and Thailand, we’ll be here to make those journeys just as magical. Thanks again for choosing Kimkim, and happy travels until next time! 🫶

Every element of our trip, from the drivers w...
Greece | Oct 3 - Oct 14, 2024

T
Tamara B.
Chicago, IL | Reviewed on Oct 15, 2024
Every element of our trip, from the drivers who collected us to the various tours, was amazing. On time, very informative, fun. Read more

Every element of our trip, from the drivers who collected us to the various tours, was amazing. On time, very informative, fun.

Hotel Reviews
Urban Stripes Athens
Koukaki, Athens

Very nice, comfortable and chic hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
V Hotel Delphi
Delphi

The hotel was no frills, basic and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Divani Hotel Meteora
Kalampaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Naxian Collection
Naxos-Greece

The hotel is nice but next to the airport - when a plane has recently landed you smell jet exhaust. Lighting was barely existent in bathroom (by design), so it was difficult to see for tasks. Breakfast was very tasty. Location required taxi into town, longish walk to beach area. Sheets and towels were not white, rather dirty-grey. I think this may have been part of their ecological drive to not use bleach - just seemed less appealing. Loved the semi-private pool and landscaping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Domes Noruz Chania
Agioi Apostoloi Chania-Crete

Overall design of hotel is cool but room design is very impractical. We had a “wellness suite” on 2 floors. Entry floor features the bathroom sink in the middle of the room, too much furniture but no place to store clothes or even put suitcases (had to put one on the sofa, the other on floor next to bathroom door). Bathroom is impossibly small. Bed area upstairs features small queen bed that is “cocooned” by glass half-wall on sides and feet. Must be extremely difficult for housekeeping staff to change bed linens and clean. Small toilet next to bed area impossibly small. Jacuzzi bath on balcony had zero privacy from people walking around hotel. Yoga ball and foam roller took up too much space, as well as 2 nesting coffee tables, rocking chair and sofa bed. As an adult-only hotel, I wondered why the need for a sofa bed, so many coffee tables if only max two persons in room? This was probably meant to be the nicest hotel of our trip but the Collection (Domes) is trying too hard to be something the travelers are not - funky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Acropolis & Athens e-bike guided tour
Acropolis & Athens e-bike guided tour
Athens

Fun, informative and exactly what we’d expected

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elen Hakhverdyan
Elen
Elen Hakhverdyan
Local specialist in Athens | Replied on Oct 15, 2024
Dear Tamara,
Thank you so much for taking the time to share your detailed feedback. We’re thrilled to hear that the overall experience, from the drivers to the tours, was amazing, and that you enjoyed the fun and informative e-bike tour in Athens!
We also appreciate your candid thoughts on the accommodations. It’s great to know that you found Domes Noruz Chania's design cool, though we understand your concerns about the room layout and space. Your observations about the privacy and...
Read more

Dear Tamara,
Thank you so much for taking the time to share your detailed feedback. We’re thrilled to hear that the overall experience, from the drivers to the tours, was amazing, and that you enjoyed the fun and informative e-bike tour in Athens!
We also appreciate your candid thoughts on the accommodations. It’s great to know that you found Domes Noruz Chania's design cool, though we understand your concerns about the room layout and space. Your observations about the privacy and practicality of the wellness suite will be shared with the hotel for future improvements.
For the Naxian Collection, we’re happy you enjoyed the breakfast and the semi-private pool, but we’ll pass on your comments about the lighting, towels, and proximity to the airport to help enhance the guest experience.
We’re excited to assist you in planning your next adventure with Kim Kim. Thank you for choosing us!

Loved my trip to Bolivia!!!
Bolivia | Oct 9 - Oct 14, 2024

Lisa
Lisa F.
Flagami, FL | Reviewed on Oct 15, 2024

Camila did such an amazing job planning the trip! I loved my accomodation in La Paz and Uyuni! Fernando was the best guide I could have imagined and all around it was just a wonderful experience! Thank you so much

Local specialist: Camila Rojas

Our recent honeymoon in Croatia was incredible!!
Croatia | Sep 22 - Sep 28, 2024

Elina
Elina R.
Newark, NJ | Reviewed on Oct 15, 2024
Our recent honeymoon in Croatia, customized by Sarah and Ivan from the kimkim travel group, was an absolute dream come true! Sarah and Ivan were easily reachable and communicated with us throughout the entire trip, ensuring seamless transitions between accommodations and making sure our trip was smooth and easy. From the moment we landed in Dubrovnik to our final day in Split, every detail was meticulously planned, allowing us to fully immerse ourselves in the beauty and culture of this... Read more

Our recent honeymoon in Croatia, customized by Sarah and Ivan from the kimkim travel group, was an absolute dream come true! Sarah and Ivan were easily reachable and communicated with us throughout the entire trip, ensuring seamless transitions between accommodations and making sure our trip was smooth and easy. From the moment we landed in Dubrovnik to our final day in Split, every detail was meticulously planned, allowing us to fully immerse ourselves in the beauty and culture of this stunning country.

Our journey began in the enchanting city of Dubrovnik. The Hotel Bellevue lived up to its 5-star rating, offering breathtaking sea views and impeccable service. Immediately upon check-in, we went downstairs to the beautiful local beach conveniently located downstairs and accessible by a hotel elevator that takes you directly to the entrance of the beach. The hotel was also walking distance to the old town where we could tour the city walls at night and immerse ourselves in Dubrovnik’s rich history as we walked the 2km stretch. The sunset kayaking excursion around the old town was a magical experience we'll never forget.

The day trip to Cavtat was a delightful surprise. The local farm that we visited in this charming coastal town was truly an unforgettable experience. The authentic Croatian meal we prepared alongside the farm’s owner Jadra was a feast for the senses - the flavors were incredible, and the hospitality was heartwarming.

In Hvar, the Amfora Grand Beach Resort provided the perfect blend of luxury and relaxation. The private island discovery tour was a highlight, with our knowledgeable guide J.J. sharing fascinating insights about Hvar’s history and culture. The boating excursion to the Pakleni Islands and Brač was simply spectacular - crystal clear waters, secluded bays, and the freedom to explore at our own pace.

Split captivated us with its ancient charm. The cooking class was an absolute delight - shopping at the local market and then creating traditional dishes under the guidance of our chef was both fun and educational. Our guide for exploring Diocletian’s Palace was exceptional, bringing the ancient stones to life with engaging stories and historical context.

Throughout our trip, the guides provided by kimkim were outstanding. Their passion for their regions shone through in every interaction, and they went above and beyond to ensure we had unforgettable experiences.

Local specialist: Sarah Cosic

Perfectly organized and amazing!!!
Italy | Oct 2 - Oct 8, 2024

A
Alexa G.
Newark, NJ | Reviewed on Oct 15, 2024
Our trip was nothing short of amazing! Our travel planner, Elena, did such a fantastic job in planning this trip. We had gone back and forth on the places we wanted to go, and she was very flexible with everything. While on the trip, she was always available to answer our questions and helped us out in ensuring we got back to Florence when we were in a different city and not feeling well. The tour guides she planned for us were very knowledgeable and personable. The private transportation... Read more

Our trip was nothing short of amazing! Our travel planner, Elena, did such a fantastic job in planning this trip. We had gone back and forth on the places we wanted to go, and she was very flexible with everything. While on the trip, she was always available to answer our questions and helped us out in ensuring we got back to Florence when we were in a different city and not feeling well.

The tour guides she planned for us were very knowledgeable and personable. The private transportation we requested was perfectly organized. We are so looking forward to using Kim Kim again in the future, and of course will be recommending Elena to anyone who wants to travel to Italy!

Hotel Reviews
Hotel Balestri
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Degli Artisti
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on Oct 15, 2024

Thank you so so much I really appreciate it 😍

Monica was the best!! She was always availabl...
New Zealand | Oct 6 - Oct 13, 2024

kim
kim G.
Columbia, SC | Reviewed on Oct 14, 2024

Monica was the best!! She was always available to answer questions and provide guidance. Her knowledge of the area was exceptional & the activities she arranged were perfect for us. All accommodations were exceptional, and her itinerary was thoughtful, allowing us to experience the ‘real NZ’ and its beauty.
Kimkim continues to provide extraordinary service & we have recommended them to others.
With many thanks, Gary & Kim Glenn

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Oct 15, 2024

Hi Gary and Kim,

Thank you so much for your kind words! I’m thrilled to hear that you had such a great experience and that my itinerary helped you experience the beauty of NZ. It was a pleasure to assist you, and I’m glad you found the accommodations and activities to your liking.

I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future!

Many thanks,

Monika

We had a once-in-a-lifetime amazing journey
Kenya | Sep 26 - Oct 8, 2024

L
Linda D.
Concord, NH | Reviewed on Oct 14, 2024
We had a once-in-a-lifetime amazing journey to visit Zanzibar, Tanzania and Kenya. The safari days were long and bumpy but so full of amazing things to see, that they passed quickly. The camps were so very much nicer than we had anticipated, and we very much enjoyed the wonderful food and relaxed luxury after those long days out in the sun and the dust and the bumpiness. Our stay in Zanzibar was marred by an inattentive "guide" and so much hawking that we fled from it to the hotel. Our guide... Read more

We had a once-in-a-lifetime amazing journey to visit Zanzibar, Tanzania and Kenya. The safari days were long and bumpy but so full of amazing things to see, that they passed quickly. The camps were so very much nicer than we had anticipated, and we very much enjoyed the wonderful food and relaxed luxury after those long days out in the sun and the dust and the bumpiness. Our stay in Zanzibar was marred by an inattentive "guide" and so much hawking that we fled from it to the hotel. Our guide in Tanzania, John, could not possibly have been better or offered more insights and expertise--plus he taught us some Swahili!
In Kenya we did not have the one guide/driver for the whole time that we had expected, but our lodge and its driver at Naboisho were terrific. You could do an entire successful wild animals viewing just there. Finally, we visited Maji Moto cultural camp and it was the highlight experience. It was much more impactful than being sent to tourist traps. We ended our trip in Nairobi and had an enjoyable day and very pleasant hotel.

Activity Reviews
Rooftop Swahili Dinner
Rooftop Swahili Dinner
Stone Town Zanzibar

The staff and chef are wonderful. The meal was outstanding, beautifully prepared and presented, and always preceded by clear explanations of the dish being served and its ingredients and preparation. Dinner lasted a couple hours. It was a very good value.

Quality of Experience
Food
Guides, Drivers and Staff
Stone Town, Spice Farm, Prison Island & Kuza Cave Tour
Stone Town, Spice Farm, Prison Island & Kuza Cave Tour
Stone Town Zanzibar

the "guide" dropped us with a man who did not speak English, but had an old boat. It had no life vests and a half-rotted floor. It took about half hour to cross to the island instead of the 15 minutes other boats did. We were then handed off to an unscrupulous horrible man who served as a "guide" -- did NOTHING--and demanded $20. The tortoises were very interesting to visit--the "guide" scratched one's neck when it was clearly marked not to touch them. We received NO tour of Stone Town at all--we walked out a bit by ourselves but pretty much got lost. We did not go to any Kuza Cave.

Quality of Experience
See above
Guides, Drivers and Staff
Transport
The man was kind and all, but it was unsafe.
Mto Wa Mbu Cultural Immersion & on to Ngorongoro Conservancy
Mto Wa Mbu Cultural Immersion & on to Ngorongoro Conservancy
Kenya

We started out enjoying this experience very much. Our guide was kind and full of info. The tour was fine. But being led into these money-sucking situations, like the carvers/artists place, was a bit off-putting. I will say it was MUCH lower pressure than other places, and after having visited Morocco, we are familiar with this "game." The only real unfortunate issue was that he somewhat pressured my husband into tasting his brewed banana beer -- and that resulted in two days of intestinal disaster.

Quality of Experience
Nairobi National Park
Nairobi National Park
Kenya

This is another great place to hunt for animals but after our prior experiences, it fell pretty flat -- EXCEPT for the most remarkable viewings of the rhinos. Most of the animals spotted were extremely far away.

Quality of Experience
Guides, Drivers and Staff
Transport
very comfortable
 Giraffe Center
Giraffe Center
Kenya

WELL WELL worth it. Delightful encounter to see giraffes really up close. Loved also the botany -- the trees and plants marked with descriptions and medicinal uses. The nature walk was very pleasant. The gift shop was probably the best shop we saw in two weeks. It was outstanding.

Quality of Experience
Guides, Drivers and Staff
He was great to give us heads up about spending time there..
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Kenya

It was interesting to hear the caretaker's presentation, and it was fun to watch the elephants and the baby rhino. I really loved having a chance to actually touch an elephant. They stayed very close.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Oct 18, 2024
Dear Linda, Thank you so much for your thoughtful review. We’re thrilled to hear that your journey through Zanzibar, Tanzania, and Kenya was a once-in-a-lifetime experience. It’s wonderful to know that the safaris were filled with amazing sights and that the camps exceeded your expectations—nothing beats relaxing in comfort after a day of adventure in the sun and dust. We appreciate you sharing the highlights as well as the areas where improvements can be made. I’m sorry to hear that the... Read more

Dear Linda,

Thank you so much for your thoughtful review. We’re thrilled to hear that your journey through Zanzibar, Tanzania, and Kenya was a once-in-a-lifetime experience. It’s wonderful to know that the safaris were filled with amazing sights and that the camps exceeded your expectations—nothing beats relaxing in comfort after a day of adventure in the sun and dust.

We appreciate you sharing the highlights as well as the areas where improvements can be made. I’m sorry to hear that the Zanzibar guide fell short and that the hawking marred that part of your experience. We’ll certainly be addressing this feedback with our partners to ensure future travelers don’t encounter the same issues. Your praise of John in Tanzania and the wonderful experience in Naboisho really warms our hearts—we’ll make sure they know how much you enjoyed their company and insights.

I’m so glad that Maji Moto Cultural Camp was a highlight for you! It’s a truly special place, and we’re delighted you felt the impact of its authentic cultural experience.

Thank you again for choosing us for this adventure, and we would love to welcome you back for even more African adventures in the future. Safe travels, and we hope to see you again soon!

Warm regards,
Joseph

Nariku Travel Experiences
Maji Moto Maasai Cultural Camp

GREAT EXPERIENCE
Morocco | Sep 29 - Oct 8, 2024

Catalina
Catalina C.
Canada | Reviewed on Oct 14, 2024

Overall we had an amazing experience during our trip to Morocco. The hospitality of the people is incredible, food was delicious, the cities are enchanting and our driver Samir was absolutely the best! If you visit Morocco you definitely have to have Samir as your driver. He is kind, knowledgable, respectful, punctual and will show you the best local places and not only the ones were all tourists go. He knows the best spots for pictures and real Moroccan food.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Oct 15, 2024

Hi Catalina,

Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience in Morocco and that Samir helped make your trip even more memorable. Your kind words about the hospitality, food, and enchanting cities of Morocco mean a lot to us. We’re so glad you enjoyed exploring the local spots with Samir, and we hope to welcome you back for another adventure soon! Safe travels and thanks again!

Best,
Hamza